526 GI/2015

(1)

jftLVªh laö Mhö ,yö&33004@99

REGD. NO. D. L.-33004/99

vlk/kj.k

EXTRAORDINARY

Hkkx III—[k.M 4

PART III—Section 4

izkf/dkj ls izdkf'kr

PUBLISHED BY AUTHORITY

la- 35]

ubZ fnYyh] c`gLifrokj] tuojh 29] 2015@ek?k 9] 1936

No. 35]

NEW DELHI, THURSDAY, JANUARY 29, 2015/MAGHA 9, 1936

ias'ku fuf/k fofu;ked vkSj fodkl çkf/kdj.k

vf/klwpuk

ubZ fnYyh] 29 tuojh] 2015

ias'ku fuf/k fofu;ked vkSj fodkl izkf/kdj.k

¼vfHknkrk dh f'kdk;r dk fuokj.k½ fofu;e] 2015

la- ih,QvkjMh,@12@vkjth,y@139@1.&ias'ku fuf/k fofu;ked vkSj fodkl izkf/kdj.k vf/kfu;e] 2013

¼2013 dk 23½ dh /kkjk 14 dh mi&/kkjk ¼2½ ds [kaM ¼p½ vkSj /kkjk 52 dh mi&/kkjk ¼2½ ds [kaM ¼?k½ ds lkFk /kkjk 52 dh

mi&/kkjk ¼1½ }kjk iznRr 'kfDr;ksa dk iz;ksx djrs gq,] ias'ku fuf/k fofu;ked vkSj fodkl izkf/kdj.k ,rn~}kjk fuEufyf[kr

fofu;e cukrk gS]% vFkkZr%&

v/;k; I

izkjfEHkd

1- laf{kIr 'kh"kZd] ç;qfDr rFkk çkjEHk&¼1½ bu fofu;eksa dks isa'ku fuf/k fofu;ked vkSj fodkl izkf/kdj.k ¼vfHknkrk dh

f’kdk;r dk fuokj.k½ fofu;e] 2015 dgk tk,xkA

bl fofu;e dk mÌs'; jk’Vªh; isa'ku iz.kkyh ds v/khu e/;ofrZ;ksasa ,oa vU; isa'ku Ldhe ds }kjk] vfHknkrkvksa ds fgr esa

mudh f'kdk;rksa dk le; ij vkSj =qfVjfgr dk;Z<kaps ds rgr izHkkoiw.kZ <ax ls dkjZokbZ lqfuf'pr djuk gSA

¼2½ os 'kkldh; jkti= esa izdkf'kr gksus dh rkjh[k ls izo`Ùk gksaxsA

¼3½ ;s fofu;e izkf/kdj.k }kjk cuk, fdUgha vU; fofu;eksa ds vfrfjDr gksaxs] tks vU; ckrksa ds lkFk&lkFk

vfHknkrkvksa ds fgrksa dh j{kk djsaxsaA

¼4½ ;s fofu;e bu ij ykxw gksaxs &

¼i½

jk"Vªh; isa'ku iz.kkyh ds rgr izkf/kdj.k }kjk fdlh Hkh le; fofu;fer lHkh e/;ofrZ;ksa ;k fdlh O;fDr

;k bdkbZ ij (

¼ii½ izkf/kdj.k }kjk fdlh Hkh le; fofu;fer fdlh vU; isa'ku Ldhe ij(

THE GAZETTE OF INDIA : EXTRAORDINARY

[PART III—SEC. 4]

¼ iii½ dsUnz ljdkj ;k jkT; ljdkjksa ;k la?k”’kkflr izns’kksa ds v/khuLFk foHkkxksa rFkk lHkh vU; bdkb;ksa]

fudk;ksa ;k fu;ksDrk;ksa] ftuds deZpkjh jk"Vªh; isa’ku iz.kkyh ds rgr vkrs gSa( vkSj

¼ iv½ jk"Vªh; isa’ku iz.kkyh ;k izkf/kdj.k }kjk fofu;fer fdlh vU; isa’ku Ldhe ds rgr lHkh vfHknkrkvksa vkSj

fdlh e`rd vfHknkrk ds vkfJr ;k fof/kd mÙkjkf/kdkjh ij(

2- ifjHkk"kk,a% ¼1½ bu fofu;eksa esa] ;fn lanHkZ esa vU;Fkk visf{kr u gks] &

¼d½ ^^vf/kfu;e^^ dk vk’k; ^isa’ku fuf/k fofu;ked vkSj fodkl izkf/kdj.k vf/kfu;e] 2013 ¼2013 dk 23½ vfHkizsr gS]

¼[k½ ^^dksbZ vU; isa’ku Ldhe^^ dk vk’k; vf/kfu;e dh /kkjk 12 dh mi&/kkjk ¼1½ dh /kkjk ¼[k½ esa mYysf[kr dksbZ vU; isa’ku

Ldhe gS]

¼x½ ^^izkf/kd`r izfrfuf/k^^ dk vk’k; f’kdk;rdrkZ }kjk ;Fkk fu;qDr vkSj izkf/kd`r O;fDr ;k f’kdk;r djus okyk dksbZ nwljk

i{k tks yksdiky ds le{k dk;Zokgh esa mldh vksj ls rFkk mldk izfrfuf/kRo djs]

¼?k½ ^^fu.kZ;^^ dk vk’k; yksdiky }kjk bu fofu;eksa ds vuqlkj funsZ’k ;k vkns’k ds :i esa fu.kZ; nsuk]

¼M-½ ^^f’kdk;rdrkZ^^ dk vk’k; og O;fDr tks bu fofu;eksa ds vuqlkj f’kdk;r nk;j djrk gS]

¼p½ ^^euksuhr lnL;^^ dk vk’k; izkf/kdj.k }kjk bl iz;kstu ds fy, euksuhr] v/;{k ;k iw.kZdkfyd lnL; gS]

¼N½ ^^f’kdk;rsa ;k f’kdk;r^^ esa os lHkh lapkj “kkfey gksrs gSa tks bl fofu;e ds izko/kkuksa }kjk vf/k’kkflr fdlh e/;orhZ

;k fdlh laLFkk ;k O;fDr ds vkpj.k ;k dksbZ dk;Z djus ;k uk djus ;k lsok esa =qfV ds ckjs esa gks vkSj mlesa fdlh fuokj.k

dkjZokbZ dh ekax dh xbZ gks fdUrq fuEufyf[kr 'kkfey ugha gSa &

¼i½ f’kdk;rsa tks v/kwjh gksa ;k lqLi"V ugha gksa]

¼ii½ lq>ko nsus dh izd`fr ds i=]

¼iii½ i= ftuesa ekxZn’kZu ;k Li"Vhdj.k ekaxk x;k gks]

¼iv½ f’kdk;rsa tks izkf/kdj.k dh 'kfDr;ksa ;k dk;ksZa ;k vf/kfu;e ds izko/kkuksa rFkk mlds rgr fufeZr fu;eksa o

fofu;eksa ls ijs gksa]

¼ v½ e/;ofrZ;ksa ds chp dksbZ fookn laca/kh] vkSj

¼ vi½ f’kdk;rsa tks U;k;ky; esa fopkjk/khu gksa ¼ekeys tks U;k;ky; esa ;k v/kZ&U;kf;d laLFkk ds fopkjk/khu gksa½ flok;

mu ekeyksa ds tks vf/kfu;e ds izko/kkuksa ds rgr bl izkf/kdj.k ds gh vf/kdkj {ks= esa vkrs gksa]

¼t½ ^^iwNrkN^^ ;k ^^dksbZ iwNrkN^^ dk vk’k; fdlh vfHknkrk ls izkIr dksbZ i= ftldk izeq[k mÌs’; jk"Vªh; isa’ku iz.kkyh

;k izkf/kdj.k }kjk fofu;fer fdlh vU; isa’ku Ldhe ds ckjs esa tkudkjh ekaxuk gks]

¼>½ ^^e/;orhZ^^] jk"Vªh; isa’ku iz.kkyh ds laca/k esa] isa’ku fuf/k] dsUnzh; vfHkys[kkiky vfHkdj.k] jk"Vªh; isa’ku iz.kkyh U;kl]

isa’ku fuf/k lykgdkj] mifLFkfr vfLRkRo] lsokfuo`fÙk lykgdkj] laxzg.k] izca/ku] vfHkys[k/kkj.k vkSj lafpr /ku ds forj.k ls

lacaf/kr laLFkk,a gSa]

O;k[;k % bu e/;ofrZ;ksa esa 'kkfey gksrs gSa %

¼i½ dsUnz ljdkj ds v/khuLFk iz/kku ys[kk dk;kZy;] osru rFkk ys[kk dk;kZy; vkSj vkgj.k ,oa laforj.k vf/kdkjh] ;k

mlds v/khuLFk led{k dk;kZy; ;k dsUnzh; Lok;Ùk laLFkk tks jk"Vªh; isa’ku iz.kkyh ds mÌs’; ls vfHknkrkvksa dh vksj ls

dsUnzh; vfHkys[kkiky vfHkdj.k ls lEidZ djrs gSa]

¼ii½ jkT; ljdkj ds v/khu jktdks"kh; ,oa ys[kk funs’kky;] ftyk jktdks"kh; dk;kZy; rFkk vkgj.k ,oa laforj.k

vf/kdkjh ;k jkT; ljdkj ds v/khuLFk led{k dk;kZy; ;k jkT;dh; Lok;Ùk laLFkkvkas jk"Vªh; isa’ku iz.kkyh ds mÌs’; ls

vfHknkrkvksa dh vksj ls dsUnzh; vfHkys[kkiky vfHkdj.k ls lEidZ djrs gSa]

¼V½ ^^yksdiky^^ dk vk’k; bu fofu;eksa ds fofu;e 11 ds rgr fu;qDr dksbZ O;fDr gksrk gS vkSj blesa osruHkksxh yksdiky

Hkh 'kkfey gksrs gSa]

¼B½ ^^vuqjks/k^^ dk vk’k; vfHknkrk ls izkIr dksbZ lapkj gksrk gS ftlesa jk"Vªh; isa’ku iz.kkyh ds rgr e/;orhZ ;k bl

vf/kfu;e ds izko/kkuksa }kjk vfHk’kkflr fdlh laLFkk ;k O;fDr ls lsok,a ekaxh xbZ gksa]

¼M½ ^^losru yksdiky^^ dk vk’k; ml O;fDr ls gksrk gS ftls fofu;e 17 ds rgr mlds fu/kkZfjr vf/kdkj {ks= esa dqN

fo’ks"k ekeys ;k ekeyksa dk fuiVku djus ds fy, yksdiky ds :i esa dk;Z djus ds fy, fu;qDr fd;k x;k gks vkSj ftls

ml dk;Z ds fy, dqN O;;] ekuns; ;k fu;qfDr 'kqYd tSls fd izkf/kdj.k }kjk le;≤ ij fu/kkZfjr fd;k tkrk gS] dk

Hkqxrku fd;k tkrk gSA

¼2½ mu 'kCnksa vkSj inksa ds] tks bu fofu;eksa esa iz;qDr gSa vkSj ifjHkkf"kr ugha gSa fdUrq vf/kfu;e esa ifjHkkf"kr gSa ogh

vFkZ gksaxs tks muds Øe’k% vf/kfu;e esa gSaA

¹Hkkx IIIµ[k.M 4º

Hkkjr dk jkti=k % vlk/kj.k

v/;k; II

f'kdk;r fuokj.k uhfr

3- f'kdk;r fuokj.k uhfr&¼1½ jk"Vªh; isa'ku iz.kkyh ds rgr izR;sd e/;orhZ rFkk izkf/kdj.k }kjk fofu;fer dksbZ vU; isa’ku

Ldhe bu fofu;eksa esa mYysf[kr f'kdk;r fuokj.k uhfr dk vuqikyu djsaxsA jk"Vªh; isa'ku iz.kkyh ds ekeys esa] jk"Vªh; isa’ku

iz.kkyh U;kl e/;orhZ vkSj vU; fudk;ksa ds fy, nks Lrjh; f’kdk;r fuokj.k uhfr ds vuqlkj foLr`r fn’kkfunsZ’k vkSj

izfØ;k,a fu/kkZfjr djsxk ftlesa fofu;e 4 esa mYys[kkuqlkj U;wure “krsZa “kkfey gksaxh rFkk lexz :i ls f’kdk;r izca/ku

iz.kkyh ds fy, mRrjnk;h gksxkA f’kdk;r fuokj.k ds nksuksa Lrjksa esa ,d ofj"B izca/ku Lrj dk vf/kdkjh 'kkfey gksxk ftls

bl uhfr esa ;Fkk fyf[kr vis{kkvksa dk vuqikyu djkus ds fy, f’kdk;r fuokj.k vf/kdkjh dk inuke fn;k tk,xkA blds

vfrfjDr] izR;sd “kk[kk ;k izkf/kd`r dk;kZy; ;k dsUnz] dsUnzh; dk;kZy;] eq[; dk;kZy;] dkjiksjsV dk;kZy; ;k jk"Vªh; isa’ku

iz.kkyh dk dk;Z djus okys e/;ofrZ;ksa ds iz/kku dk;kZy;ksa ds vfrfjDr] ml dk;kZy; ;k dsUnz ds fy, f’kdk;r fuokj.k

vf/kdkjh ds :i esa ,d vf/kdkjh Hkh ukfer fd;k tk,xkA

¼2½ izkf/kdj.k }kjk fofu;fer fdlh vU; isa’ku Ldhe esa Hkh mlds cksMZ ;k fu.kZ;drkZ laLFkk }kjk ;Fkk vuqeksfnr

nks Lrjh; f’kdk;r fuokj.k uhfr ykxw gksxhA

¼3½ ,slh lHkh f’kdk;r fuokj.k uhfr;ka izkf/kdj.k }kjk fofu;fer jk"Vªh; isa’ku iz.kkyh vkSj vU; isa’ku Ldheksa ds

fy, vf/kfu;e ds izko/kkuksa }kjk vfHk’kkflr e/;orhZ ;k laLFkk ;k O;fDr }kjk] izkf/kdj.k ;k jk"Vªh; isa’ku iz.kkyh

U;kl dks] tks Hkh ekeyk gks] Hksth tk,axh vkSj mUgsa izeq[krk ls lkoZtfud fd;k tk,xkA

¼4½ jk"Vªh; isa’ku iz.kkyh U;kl dks jk"Vªh; isa’ku iz.kkyh ds v/khuLFk Ldheksa ds ckjs esa f’kdk;r izca/ku iz.kkyh dh

fuxjkuh vkSj vkof/kd leh{kk vkSj ekWuhVj djuk visf{kr gksxkA jk"Vªh; isa’ku iz.kkyh U;kl }kjk viuh leh{kk vkSj

tkap fjiksVsZa] izkf/kdj.k }kjk fu/kkZfjr vof/k esa] izkf/kdj.k dks Hksth tk,axhA

4- f’kdk;r fuokj.k uhfr nk;j djuk&lHkh ekeyksa esa f’kdk;r fuokj.k uhfr izkf/kdj.k ;k jk"Vªh; isa’ku iz.kkyh U;kl dks

Hkstuh gksxh] blds fy, fuEufyf[kr U;wure “krksZa dk ikyu djuk gksxk] uker% &

¼d½ jk"Vªh; isa’ku iz.kkyh ds rgr izR;sd e/;orhZ vkSj izkf/kdj.k }kjk fofu;fer fdlh vU; isa’ku Ldhe esa ,d

ofj"B izca/ku Lrj ds vf/kdkjh dks bl uhfr esa mfYyf[kr vis{kkvksa ds vuqikyu ds fy, f’kdk;r fuokj.k vf/kdkjh

ds :i esa euksuhr fd;k tk,xkA blds vfrfjDRk jk"Vªh; isa’ku iz.kkyh ;k izkf/kdj.k }kjk fofu;fer fdlh vU;

isa’ku Ldhe ds laca/k esa dk;Z djus okys dsUnzh;] eq[;] dkjiksjsV ;k iz/kku dk;kZy; ds vfrfjDr] izR;sd “kk[kk ;k

izkf/kd`r dk;kZy; ;k dsUnz esa Hkh ml dk;kZy; ds fy, Hkh f’kdk;r fuokj.k vf/kdkjh ds :i esa ,d vf/kdkjh

euksuhr gksxkA

¼[k½ jk"Vªh; isa’ku iz.kkyh ds rgr izR;sd e/;orhZ vkSj izkf/kdj.k }kjk fofu;fer fdlh vU; isa’ku Ldhe esa

f’kdk;rsa izkIr djus] iathd`r djus] ikorh nsus vkSj izkIr f’kdk;rksa ij izHkko iw.kZ <ax ls 'kh?kzrkiwoZd vkSj fu"i{k

<ax ls dkjZokbZ djus dh ,d lqLi"V ifjHkkf"kr iz.kkyh o izfØ;k gksxhA

¼x½ jk"Vªh; isa’ku iz.kkyh ds rgr izR;sd e/;orhZ vkSj izkf/kdj.k }kjk fofu;fer fdlh vU; isa’ku Ldhe esa

vfHknkrk ds lkFk laca/k dh 'kq:vkr ij gh mls blds ckjs esa lwfpr fd;k tk, vkSj ml le; tc vfHknkrk }kjk

lwpuk izkIr djus dh vko’;drk gks] ;Fkk &

¼i½ bu fofu;eksa ds rgr ;Fkk mfYyf[kr f’kdk;r fuokj.k ek/;e ls vfHknkrk dks viuh f’kdk;rksa dk

fuokj.k izkIr djus dk vf/kdkj gS] vkSj

¼ii½ jk"Vªh; isa’ku iz.kkyh ds rgr e/;ofrZ;ksa vkSj izkf/kdj.k }kjk fofu;fer fdlh vU; isa’ku Ldhe }kjk

vfHknkrkvksa ls f’kdk;rsa izkIr djus vkSj mudk lek/kku djus dh izfØ;kA

¼?k½ f’kdk;r fuokj.k uhfr;ka izkf/kdj.k }kjk le;≤ ij fu/kkZfjr ekunaMksa vkSj ekudksa ds vuq:i gksaxhA bu

ekunaMksa esa vU; ckrksa ds lkFk&lkFk] jk‘Vªh; isa”ku iz.kkyh ;k fdlh vU; isa’ku Ldhe ds rgr e/;ofrZ;ksa ds ;gka

f’kdk;r fuiVku le;] lsok xq.koÙkk] f’kdk;rsa izkIr djus dh fof/k] yafcr f’kdk;rsa vkSj dksbZ vU; ekeys tks

izkf/kdj.k ds fopkj ls mu f’kdk;rksa ds fuiVku ds fy, laxr gks] 'kkfey gksrs gSaA

¼M+½ e/;ofrZ;ksa ;k lacaf/kr ljdkj ;k vf/kfu;e ds izko/kkuksa }kjk vfHk’kkflr fdlh vU; laLFkk }kjk izkf/kdj.k dks

izsf’kr dh tkus okyh f}&Lrjh; f’kdk;r fuokj.k uhfr esa fuiVku le; dk Li"V mYys[k gksxk]

¼p½ izkf/kdj.k dks izsf"kr dh tkus okyh izR;sd f}&Lrjh; f’kdk;r fuokj.k uhfr lkoZtfud :i ls izLrqr dh

tk,xh vkSj jk"Vªh; isa’ku iz.kkyh ds rgr izR;sd e/;orhZ vkSj izkf/kdj.k }kjk fofu;fer fdlh vU; isa’ku Ldhe

}kjk vius dk;kZy; esa fgUnh] vaxzsth rFkk vU; lacaf/kr {ks=h; Hkk"kkvksa esa izdkf’kr dh tk,xhA

5- fuiVku le;&¼1½ nks izdkj ds fuiVku le; gksaxs] uker %&

¼d½ lsok iznku djus ds fy, le; tks fuEu ij ykxw gksxk &

THE GAZETTE OF INDIA : EXTRAORDINARY

[PART III—SEC. 4]

¼i½ ljdkjh uksMy dk;kZy;ksa ;k ^^ih,vks^^] ^^ihvkj,vks^^] ^^MhVh,s^^] ^^MhVhvks^^ vkSj ^^MhMhvks^^ ds vfrfjDr e/;ofrZ;ksa]

tks lsok Lrjh; djkjksa ;k vU; laxr djkjksa] le>kSrk Kkiuksa] izLrko nLrkostksa ;k izkf/kdj.k }kjk le;≤ ij

tkjh ifji=ksa ds vuq:i gksaxsA

O;k[;k &bl /kkjk ds iz;kstu ls] dsUnz ljdkj ;k dsUnz ljdkj ds v/khuLFk led{k dk;kZy;ksa ;k dsUnzh; Lok;Ùk

fudk;ksa tks jk‘Vªh; isa”ku iz.kkyh ds laca/k esa vfHknkrkvksa dh vksj ls dsUnzh; vfHkys[kkiky vfHkdj.k laLFkk ds

lkFk lEidZ djrs gSa] esa laf{kfIr;ka ^^ih,vks^^] ^^ihvkj,vks^^] ^^MhVh,s^^] ^^MhVhvks^^ vkSj ^^MhMhvks^^ dk iw.kZ :ikUrj

Øe”k% osru ,oa ys[kk dk;kZy;] iz/kku ys[kk dk;kZy;] Vªstjh ,oa ys[kk funs”kky;] ftyk Vªstjh dk;kZy; vkSj

vkgj.k ,oa laforj.k vf/kdkjh ds fy, iz;qDr gksaxhA buds vfrfjDr] ^^MhVh,s^^] ^^MhVhvks^^ vkSj ^^MhMhvks^^ laf{kfIr;ka

jkT; ljdkj ;k jkT; ljdkj ds v/khuLFk led{k dk;kZy;ksa ;k jkT;ds Lok;Ùk fudk;ksa tks jk‘Vªh; isa”ku iz.kkyh

ds laca/k esa vfHknkrkvksa dh vksj ls dsUnzh; vfHkys[kkiky vfHkdj.k ds lkFk lEidZ djrs gSa] Øe”k% Vªstjh ,oa ys[kk

funs”kky;] ftyk Vªstjh dk;kZy; vkSj vkgj.k ,oa laforj.k vf/kdkjh ds fy;s gksaxhA

¼i½ ljdkjh uksMy dk;kZy; ;k ^^ih,vks ^^] ^^ihvkj,vks^^] ^^MhVh,s^^] ^^MhVhvks^^ ;k ^^MhMhvks^^ tks izkf/kdj.k] jk‘Vªh;

isa”ku iz.kkyh U;kl ;k dsUnz ljdkj ;k lacaf/kr jkT; ljdkj }kjk vfHknkrkvksa ds iathdj.k] va”k/kkjdksa ds C;ksjksa

esa ifjorZu ;k la”kks/ku djus] jk‘Vªh; isa”ku iz.kkyh va”knku dks le; ij laizsf’kr djus rFkk olh;r va”knku]

bl foizs’.k foyEc ds dkj.k vfHknkrk dks gq, uqdlku dk eqvkotk rFkk va”k/kkjdksa ds fgr dh lqj{kk ls lacaf/kr

fdlh vU; ekeys ds ckjs esa tkjh ifji=ksa ;k fn”kk funsZ”kksa ds vuq:i gksaxsA

¼[k½ f”kdk;r fuokj.k ds fy, le; fofu;e 6 ds vuqlkj gksxkA

6- f”kdk;r fuokj.k ds fy;s le;&¼1½ lacaf/kr laLFkk }kjk ftldh igpku dj yh xbZ gS] f”kdk;r izkIr gksus ls rhu dk;Z

fnol ds vanj f”kdk;rdrkZ dks ikorh izsf’kr dh tk,xhA ikorh esa ml izkIr f”kdk;r ij dkjZokbZ djus okys vf/kdkjh

dk uke o inuke vkSj lEidZ C;ksjk fn;k tk,xkA

¼2½ f”kdk;rdrkZ dks izR;sd iathd`r f”kdk;r ij Hkkoh i= O;ogkj ds fy;s ,d fo”ks’k f”kdk;r uEcj fn;k

tk,xkA f”kdk;r ds fuiVku dh dkjZokbZ e/;orhZ }kjk f”kdk;r izkIr gksus dh igyh rkjh[k ls “kq: gqbZ ekuh

tk,xhA

¼3½ ;fn izkIr f”kdk;r ml e/;orhZ ls lacaf/kr ugha gks rks mls rhu dk;Z fnol esa lacaf/kr e/;orhZ dks Hkst

fn;k tk,xk vkSj lkFk gh f”kdk;rdrkZ dks blds ckjs esa lwfpr fd;k tk,xkA

¼4½ tc jk‘Vªh; isa”ku iz.kkyh ds v/khuLFk e/;orhZ ;k izkf/kdj.k }kjk fofu;fer fdlh vU; isa”ku Ldhe }kjk

f”kdk;r dk fuiVku rhu dk;Z fnolksa esa dj fn;k x;k gks rks f”kdk;rdrkZ dks ikorh ds lkFk mRRkj Hkstk tk

ldrk gSA

¼5½ izR;sd f”kdk;r dk fuiVku izkIr gksus ls rhl fnu ds vanj dj fn;k tk,xk vkSj ,d vafre mRRkj

f”kdk;rdrkZ dks fyf[kr :Ik esa Hkstk tk,xk ftlesa f”kdk;r dks Lohdkj ;k vLohdkj djus ds fooj.k esa

dkj.kksa dk Hkh mYys[k fd;k tk,xkA

¼6½ jk‘Vªh; isa”ku iz.kkyh ds v/khuLFk e/;orhZ ;k izkf/kdj.k }kjk fofu;fer dksbZ vU; isa”ku Ldhe] tc

f”kdk;r dk fuiVku dj jgh gks] f”kdk;rdrkZ dks bl izdkj lwfpr djsxh ftlls og ml fuiVku ls lger

;k vlarq’V gksus ij] tks Hkh ekeyk gks] ekeys esa vkxs dkjZokbZ dj ldsA

¼7½ ;fn f”kdk;rdrkZ viuh f’kdk;r ds fuiVku ls vlarq’V gks ;k e/;orhZ }kjk f”kdk;r dk fuiVku

f”kdk;r nk;j djus ls rhl fnu ds var rd ugha fd;k x;k gks] rks og fofu;e 10 esa mYysf[kr izko/kkuksa ds

vuqlkj jk‘Vªh; isa”ku iz.kkyh U;kl dks viuh f”kdk;r Hkst ldrk gSA ;fn f”kdk;r jk‘Vªh; isa”ku iz.kkyh

U;kl esa izkIr gksus ls rhl fnu dh vof/k lekIr gksus ds ckn fcuk fuiVkbZ jg tk, rks f”kdk;rdrkZ viuk

izfrosnu yksdiky dks Hkst ldrk gS] ftldh fu;qfDr izkf/kdj.k }kjk bu fofu;eksa ds rgr f”kdk;rdrkZ dh

f”kdk;rksa dk fuiVku] ml vof/k esa lqfuf”pr djus ds fy, tks bl iz;kstu ds fy, fu/kkZfjr dh xbZ gS] dh xbZ

gSA

ijUrq bl mi&fofu;e ds izko/kku rc ykxw ugha gksaxs tc f”kdk;r] jk‘Vªh; isa”ku iz.kkyh U;kl ls lh/ks lacaf/kr

gks rFkk fdlh vU; e/;orhZ ds ughaA

ijUrq] blds vfrfjDr fd tc f”kdk;r lh/ks jk‘Vªh; isa”ku iz.kkyh U;kl ds fo#) gks vkSj fdlh e/;orhZ ds

f[kykQ ugha rks jk‘Vªh; isa”ku U;kl vfHknkrk dh f”kdk;r dk fuiVku bl fofu;e esa nh xbZ fof/k vkSj

le;kof/k esa djsxk ¼flok; mi&fofu;e ¼7½ ds rgr½ vkSj ;fn f”kdk;r dk fuiVku ugha fd;k x;k rks

f”kdk;rdrkZ viuk izfrosnu yksdiky dks Hkst ldrk gS ftldh fu;qfDr izkf/kdj.k }kjk bu fofu;eksa ds rgr

f”kdk;rdrkZ dh f”kdk;rksa dk fuiVku] ml vof/k esa lqfuf”pr djus ds fy, tks bl iz;kstu ds fy, fu/kkZfjr

dh xbZ gS] dh xbZ gSA

¼8½ jk‘Vªh; isa”ku iz.kkyh ds v/khu dksbZ e/;orhZ rFkk izkf/kdj.k }kjk fofu;fer fdlh vU; isa”ku Ldhe esa mls

izkIr izR;sd f”kdk;rksa vkSj muds fuiVku ds fy, fd;s x;s mik;ksa dk vfHkys[k j[kuk gksrk gS

¹Hkkx IIIµ[k.M 4º

Hkkjr dk jkti=k % vlk/kj.k

¼9½ jk‘Vªh; isa”ku iz.kkyh ds v/khu dksbZ e/;orhZ rFkk izkf/kdj.k }kjk fofu;fer fdlh vU; isa”ku Ldhe dks

vkof/kd fjiksVsZa jk‘Vªh; isa”ku iz.kkyh U;kl ;k izkf/kdj.k dks izLrqr djuk Hkh visf{kr gksrk gS] tSlk fd

le;≤ ij fu/kkZfjr fd;k tkrk gSA

¼10½ jk‘Vªh; isa”ku iz.kkyh ds v/khu fdlh e/;orhZ ;k fdlh vU; isa”ku Ldhe }kjk mDr mYysf[kr izfØ;kvksa o

le;kof/k dk ikyu ugha djus ij] vf/kfu;e ds izko/kkuksa ds vuqlkj izkf/kdj.k }kjk naM Mkyk tk,xk ;k vU;

dkjZokbZ dh tk,xh] blds vfrfjDr] eqvkotk Hkh ml e/;orhZ }kjk vfHknkrk dks nsuk visf{kr gks ldrk gSA

7- f”kdk;r laoj.k djuk&fuEufyf[kr fdlh Hkh ifjfLFkfr esa f”kdk;r dks fuiVk;k x;k vkSj can ekuk tk,xkA

¼d½ tc izkf/kdj.k }kjk fofu;fer fdlh e/;orhZ ;k laLFkk us f”kdk;rdrkZ ds vuqjks/k dks iwjh rjg eku fy;k

gks]

¼[k½ tc f”kdk;rdrkZ us izkf/kdj.k }kjk fofu;fer fdlh e/;orhZ ;k laLFkk }kjk izsf’kr fuiVku esa viuh fyf[kr

Lohd`fr Hksth gks]

¼x½ tc f”kdk;rdrkZ us izkf/kdj.k }kjk fofu;fer fdlh e/;orhZ ;k laLFkk ls fyf[kr fuiVku izkIr gksus ij

iaSrkyhl fnu esa dksbZ i= tokc esa ugha Hkstk gks]

¼?k½ tc f”kdk;r fuokj.k vf/kdkjh us vfHknkrk dks lwfpr djrs gq, izekf.kr fd;k gks fd izkf/kdj.k }kjk

fofu;fer fdlh e/;orhZ ;k laLFkk us vius lafonkxr] lkafof/kd vkSj fofu;ked fuiVku nkf;Roksa dk fuoZgu fd;k

vkSj blfy, f”kdk;r dks can dj fn;k x;k]

¼M+½ tc f”kdk;rdrkZ us izkf/kdj.k }kjk fofu;fer fdlh e/;orhZ ;k laLFkk ;k jk‘Vªh; isa”ku iz.kkyh U;kl] tks

Hkh gks] }kjk izsf’kr Lohd`fr ;k vLohd`fr i= ds izR;qRrj esa iSarkyhl fnuksa ds vanj dksbZ izfrosnu ugha Hkstk gks]

¼p½ tc nk;j dh xbZ vihy dk fu.kZ; f”kdk;rdrkZ dks Hkst fn;k x;k gksA

ijUrq can djus dh “krZ rc ykxw ugha gksxh tc yksdiky ;k izkf/kdj.k us] tks Hkh ekeyk gks] fu/kkZfjr le; ds

mijkar Hkh vihy nk;j djus dh vuqefr nh gksA

8- f”kdk;rksa dk oxhZdj.k&f”kdk;rksa dk oxhZdj.k tSls fd izkf/kdj.k }kjk le;≤ ij fu/kkZfjr fd;k tkrk gS]

e/;ofrZ;ksa ;k jk‘Vªh; isa”ku iz.kkyh ds v/khuLFk fdlh laLFkku ;k laLFkk }kjk fofu;fer fdlh vU; isa”ku Ldhe }kjk

viuk;k tk,xk vkSj mls vius flLVeksa esa “kkfey fd;k tk,xkA

9- flLVe dh vis{kk,a&f”kdk;r fuokj.k uhfr ds rgr f”kdk;rdrkZvksa }kjk vkWuykbu iathdj.k] f”kdk;rksa dh fLFkfr

Kkr djus vkSj vkof/kd fjiksVsZa rS;kj djus dh] tSls fd izkf/kdj.k }kjk mfYyf[kr fd;k tkrk gS] dh Lopkfyr lqfo/kk nh

tk,xhA flLVe bl izdkj ls Hkh rS;kj fd;k tk,xk fd mldks izkf/kdj.k flLVe ls fcuk fdlh ck/kk ls tksM+k tk lds] tSls

fd izkf/kdj.k }kjk le;≤ ij fu/kkZfjr fd;k tkrk gSA

10- jk‘Vªh; isa”ku iz.kkyh U;kl dks f”kdk;rksa dk izs’k.k&¼1½ dksbZ Hkh vfHknkrk ftldh f”kdk;r dk fuokj.k e/;orhZ

}kjk f”kdk;r izkfIr dh rkjh[k ls rhl fnu ds vanj ugha gksrk gS ;k tks jk‘Vªh; isa”ku iz.kkyh ¼jk‘Vªh; isa”ku iz.kkyh

U;kl ds vfrfjDr½ ds rgr fdlh e/;orhZ }kjk fn;s mÙkj ls larq’V ugha gS rks og ml e/;orhZ ds f[kykQ jk‘Vªh; isa”ku

iz.kkyh U;kl dks f”kdk;r Hkst ldrk gSA jk‘Vªh; isa”ku iz.kkyh U;kl lacaf/kr e/;orhZ ls ml vfHknkrk dh f”kdk;r dk

fuokj.k djus ds fy;s lEidZ djsxkA jk‘Vªh; isa”ku iz.kkyh U;kl vfHknkrk dh f”kdk;r dk fuiVku djus vkSj bl

mi&fofu;e] f”kdk;r ds izLrko ds ckjs esa] ds rgr f”kdk;r izkIr gksus dh rkjh[k ls rhl fnu ds vanj mÙkj HkstsxkA

¼2½ vfHknkrk ftldh f”kdk;r dk fuokj.k e/;orhZ }kjk jk‘Vªh; isa”ku iz.kkyh U;kl dks f”kdk;r izLrqr djus

dh rkjh[k ls rhl fnu ds vanj ugha fd;k tkrk gS ;k tks jk‘Vªh; isa”ku iz.kkyh U;kl ds izsf’kr izLrko ls larq’V

ugha gS] og lacaf/kr e/;orhZ ;k laLFkku ds fo#) yksdiky dks f”kdk;r HkstsxkA

¼3½ mi&fofu;e ¼1½ esa mYysf[kr dqN Hkh f”kdk;r ij ykxw ugha gksxk tks jk‘Vªh; isa”ku iz.kkyh U;kl ds lh/ks

fo#) gS] vkSj mldk fuiVku jk‘Vªh; isa”ku iz.kkyh U;kl }kjk fofu;e 6 ds izko/kkuksa ds vuqlkj fd;k tk,xkA

v/;k; III

yksdiky dh fu;qfDr vkSj dk;Z

11- yksdiky dh fu;qfDr&¼1½ izkf/kdj.k ,d yksdiky dh fu;qfDr djsxk tks bu fofu;eksa ds vuqlkj mlds {ks=kf/kdkj esa

vkus okyh f”kdk;rsa izkIr djsxk] fopkj djsxk vkSj bu fofu;eksa ds vUrxZr vkus okyh f”kdk;rksa dk fuiVku djsxkA

ijUrq izkf/kdj.k ml {ks=kf/kdkj ds fy, ,d ;k vf/kd yksdikyksa dh fu;qfDr dj ldrk gS tSlk fd vkns”k }kjk

le;≤ ij fu/kkZfjr fd;k tk,A

12- LFkkiuk vkSj fu;qfDr&¼1½ izkf/kdj.k vkns”k }kjk fu/kkZfjr dh xbZ rkjh[k ls] bu fofu;eksa ds iz;kstukFkZ yksdiky ds

dk;kZy; dh LFkkiuk djsxkA

THE GAZETTE OF INDIA : EXTRAORDINARY

[PART III—SEC. 4]

¼2½ izkf/kdj.k p;u lfefr dh flQkfj”k ij ml vf/kdkj {ks= esa ,d ;k vf/kd yksdikykas dh fu;qfDr djsxk]

tSlk fd vkns”k }kjk le;≤ ij fu/kkZfjr fd;k tkrk gSA

¼3½ mi&fofu;e ¼2½ esa lanfHkZr p;u lfefr esa fuEufyf[kr lnL; gksaxs] uker%&

¼¼i½ foÙk cktkj ifjpkyu ds {ks= ds fo”ks’kK dks v/;{k }kjk euksuhr fd;k tk,xk]

¼iii½ ,slk O;fDr ftls dkuwu] foÙk ;k vFkZ”kkL= dk fo”ks’k Kku gks] v/;{k }kjk euksuhr fd;k tk,xk]

¼iii½ yksdiky p;u lfefr ds de ls de fdlh ,d lnL; dks v/;{k }kjk ukfer fd;k tk,xk tks

dsUnz ljdkj dk izfrfuf/k gksxk]

¼iv½ izkf/kdj.k ds ,d dk;Zikyd funs”kd dks v/;{k }kjk p;u lfefr ds lfpo ds :i esa euksuhr

fd;k tk,xkA

¼v½ p;u lfefr dk izeq[k izkf/kdj.k dk ,d iw.kZdkfyd lnL; gksxkA

¼4½ izkf/kdj.k ds vuqjks/k ij] p;u lfefr dqN O;fDr;ksa dk ,d iSuy Hkh rS;kj dj ldrh gS ftuesa ls fdlh ,d

O;fDr dks losru yksdiky fu;qDr fd;k tk ldrk gSA

¼5½ mi&fofu;e ¼4½ ds vUrxZr iSuy] p;u dh rkjh[k ls vf/kd ls vf/kd nks o’kZ rd izHkkoh jgsxk %

ijUrq ekStwnk iSuy dk dksbZ Hkh O;fDr iquxZfBr iSuy esa “kkfey fd;s tkus dk ik= gksxkA

13- vgZrk,a&yksdiky ds :i esa fu;qfDr ds fy, O;fDr dks gksuk pkfg, &

¼d½ Hkkjr dk ukxfjd]

¼[k½ mPpLrjh; uSfrd fu’Bkoku]

¼x½ vk;q iSarkyhl o’kZ ls de ugha] vkSj ;k &

¼i½

lsok&fuo`Ùk ftyk U;k;k/kh”k ;k tks ftyk U;k;k/kh”k ds :i esa fu;qDr gksus dh ik=rk j[krk gks]

¼ii½ fdlh Hkh fofu;ked laLFkk esa fofu;ked dk;ksZa ds fuoZgu esa de ls de nl o’kZ dk vuqHko gks]

¼iii½ dkuwu] foÙk] dkjiksjsV ekeyksa] vkfFkZd ekeyksa] izca/ku ;k iz”kklu dk fo”ks’k Kku vkSj de ls

de nl o’kZ dk vuqHko gksA

14- vugZrk,a& dksbZ O;fDr yksdiky ds in ij fu;qfDr ds v;ksX; gksxk] ;fn og &

¼i½

?kksf’kr fnokfy;k]

¼ii½ pfj=ghurk ds dkj.k ltk gqbZ gks]

¼iii½ fof{kIr efLr’d dk ik;k x;k gks vkSj l{ke U;k;ky; }kjk ,slk ?kksf’kr fd;k x;k gks]

¼iv½ vkfFkZd vijk/k lfgr fdlh vijk/k ds fy, vkjksi i= r; fd;k x;k gks] ;k

¼v½ jk‘Vªh; isa”ku iz.kkyh ds vUrxZr fdlh e/;orhZ ds dk;kZy; esa ;k izkf/kdj.k }kjk fofu;fer

fdlh vU; isa”ku Ldhe esa iw.kZdkfyd funs”kd jgk gks vkSj funs”kd ds in ls eqDr gksus dh

rkjh[k ls de ls de rhu o’kZ dk le; ugha chrk gksA

15- dk;Zdky&¼1½ yksdiky ds in ij fu;qDr gksus okyk O;fDr rhu o’kZ rd vius in ij jgsxk vkSj nks o’kZ dh ,d vU;

vof/k ds fy, iqufuZ;qDr gksus dk ik= gksxk %

ijUrq dksbZ Hkh O;fDr iSalB o’kZ dh vk;q gksus ds ckn yksdiky ds in ij ugha jg ldsxkA

¼2½ izkf/kdj.k] mi&fofu;e ¼1½ esa mYysf[kr vof/k lekIr gksus ls iwoZ] fdlh Hkh le; de] ls de rhu ekg dk

fyf[kr uksfVl nsdj ;k mlds cnys rhu ekg dk osru vkSj HkÙks nsdj yksdiky dh lsok,a lekIr dj ldrk gS]

vkSj yksdiky dks Hkh mi&fofu;e ¼1½ esa mYysf[kr vof/k lekIr gksus ls iwoZ] fdlh Hkh le;] de ls de rhu ekg

dk fyf[kr uksfVl nsdj viuk in NksM+us dk vf/kdkj gksxkA

16- ikfjJfed&yksdiky dks ns; osru] HkÙks] ekuns; ;k ns; “kqYd] vkSj lsok ds vU; fu;e ,oa “krsZa izkf/kdj.k }kjk

le;≤ ij fu/kkZj.k fd;s vuqlkj gksaxhA

17- losru yksdiky&¼1½ fofu;e 12 ds mi&fu;e ¼2½ ds izko/kkuksa ds iwokZxzg ds fcuk] izkf/kdj.k fofu;e 12 ds mi&fu;e

¼4½ ds rgr p;u lfefr }kjk rS;kj iSuy ls fdlh {ks= fo”ks’k esa fdlh ekeys fo”ks’k ;k ekeyksa ds fy;s yksdiky ds in

ij losru yksdiky dh fu;qfDr dj ldrk gS] tSlkfd fu;qfDr vkns”k esa mYys[k gks ldrk gSA

¹Hkkx IIIµ[k.M 4º

Hkkjr dk jkti=k % vlk/kj.k

¼2½ dksbZ O;fDr tks bu fofu;eksa ds rgr yksdiky ds :i esa fu;qDr gksus dk ik= gS] og losru yksdiky ds :i

esa Hkh fu;qDr gksus dk ik= gksxkA

¼3½ izkf/kdj.k }kjk mYysf[kr ds vfrfjDr] losru yksdiky mu lHkh “kfDr;ksa vkSj dk;ksZa dk fuoZgu djsxk tks bu

fofu;eksa ds rgr yksdiky esa fufgr gksrh gSaA

¼4½ losru yksdiky dks mldh lsokvksa ds fy, ogh “kqYd vkSj ekuns; ,oa HkÙks fn, tk,axs tks izkf/kdj.k }kjk

le;≤ ij fu/kkZfjr fd, tkrs gSaA

18- {ks=h; {ks=kf/kdkj&¼1½ izR;sd yksdiky vFkok losru yksdiky izkf/kdj.k }kjk fufnZ’V vkSj vkns”k ds vuqlkj

{ks=kf/kdkj ls lacaf/kr {ks= esa dk;Z dj ldsxkA

19- dk;kZy; dk LFkku&¼1½ yksdiky dk dk;kZy; izkf/kdj.k ds eq[; dk;kZy; esa fLFkr gksxk vkSj ;fn ,d ls vf/kd

yksdikyksa dh fu;qfDr dh tkrh gS rks mu yksdikyksa dk dk;kZy; izkf/kdj.k ds fdlh vU; dk;kZy; esa ;k izkf/kdj.k }kjk

le;≤ ij fd;s x;s mYys[kkuqlkj fdlh vU; LFkku ij gksxkA

ijUrq tc losru yksdiky dh fu;qfDr fdlh fo”ks’k f”kdk;r ;k f”kdk;rksa ds fy, dh tkrh gS rks og fufnZ’V fd;s

x, LFkku ij fLFkr gksxkA

¼2½ f”kdk;rksa dk “kh?kzrkiwoZd fuiVku djus ds fy,] yksdiky ;k losru yksdiky] tks Hkh ekeyk gks] vius {ks=kf/kdkj

ds vUrxZr ,sls fdlh LFkku ij cSBd dj ldrk gS tSlsfd og vko”;d vkSj mfpr le>sA

¼3½ izkf/kdj.k yksdiky ;k losru yksdiky] tks Hkh ekeyk gks] ds dk;kZy; ds fy, ifjlj vkSj vU; cqfu;knh lqfo/kk,a

;Fkk deZpkjh ;k lfpoh; lgk;rk miyC/k djk,xkA

20- yksdiky dh lkekU; “kfDr;ka vkSj dk;Z&yksdiky dh fuEufyf[kr “kfDr;ka vkSj dk;Z gksaxs&

¼d½ bu fofu;eksa esa fd, x, mYys[kkuqlkj fdlh e/;orhZ ;k laLFkk ds fo#) f”kdk;rsa izkIr djuk vkSj mu

f”kdk;rksa ij fopkj djuk rFkk muds lkSgknZiw.kZ fuiVku djus esa lgk;rk djuk]

¼[k½ i{kksa ds chp fdlh fookn dks eS=hiw.kZ ;k lkSgknZiw.kZ fuiVku dks vuqeksfnr djuk]

¼x½ eS=hiw.kZ ;k lkSgknZiw.kZ fuiVku djus esa vlQy gksus ij mu f”kdk;rksa dks U;k;ky; HkstukA

21- vU; “kfDr;ka vkSj dk;Z & ¼1½ yksdiky djsxk &

¼d½ izkf/kdj.k ds ijke”kZ ls vius dk;kZy; ds fy, okf’kZd ctV rS;kj djuk vkSj vuqeksfnr ctV ds

izko/kkuksa ds vuqlkj vkSj lhek esa O;; djuk]

¼[k½ foÙk o’kZ lekIr gksus ds rhu ekg ds vanj izkf/kdj.k dks okf’kZd fjiksVZ izLrqr djuk ftlesa mlds

dk;kZy; dh lkekU; xfrfof/k;ksa dh leh{kk Hkh dh xbZ gks] vkSj

¼x½ izkf/kdj.k dks og lwpuk izLrqr djuk tks izkf/kdj.k dks le;≤ ij visf{kr gksA

¼2½ yksdiky dh izR;sd okf’kZd fjiksVZ ml :i esa vkSj <ax ls izLrqr dh tk,xh tSlk fd izkf/kdj.k }kjk fu/kkZfjr

fd;k x;k gSA

Li’Vhdj.k&bl fofu;e ds iz;kstukFkZ] ^^foÙk o’kZ ^^ dk vk”k; gS o’kZ dh 1 vizSy ls vxys o’kZ dh 31 ekpZ rd

vof/kA

v/;k; IV

yksdiky dks vihy vkSj vf/kfu.kZ;

22- yksdiky dks vihy nk;j djuk&¼1½ bu fofu;eksa ds rgr yksdiky dks vihy nk;j dh tk ldrh gS tc&

¼d½ ml f”kdk;rdrkZ }kjk tc mldh f”kdk;r dk fuiVku fofu;e 10 ds rgr jk‘Vªh; isa”ku iz.kkyh U;kl

}kjk izkIr gksus dh rkjh[k ls rhl fnuksa ds vanj ugha fd;k x;k gks] ;k

¼[k½ ml f”kdk;rdrkZ }kjk tc f”kdk;r lh/ks jk‘Vªh; isa”ku iz.kkyh U;kl ds fo#) dh xbZ gks vkSj fdlh

vU; e/;orhZ ds fo#) u gks vkSj og fufnZ’V vof/k 30 fnuksa ds vanj fuiVkbZ ugha xbZ gks] ;k

¼x½ ml f”kdk;rdrkZ }kjk] tks izkf/kdj.k }kjk fofu;fer fdlh vU; isa”ku Ldhe ds fo#) dh xbZ gks rFkk ml

isa”ku Ldhe ds fo#) ml f”kdk;r dk fuiVku f”kdk;r nk;j djus ls rhl fnuksa dh vof/k esa ugha fd;k x;k

gks]

f”kdk;rdrkZ Lo;a ;k vius izkf/kd`r izfrfuf/k ¼tks ,MoksdsV u gks½ ds }kjk ml yksdiky dks viuk izfrosnu nk;j

dj ldrk gS ftlds {ks=kf/kdkj esa og “kk[kk dk;kZy; ;k eq[; dk;kZy; ;k jk‘Vªh; isa”ku iz.kkyh ds rgr fdlh

e/;orhZ dk iathd`r dk;kZy; ;k bl vf/kfu;e ds rgr fofu;fer fdlh vU; isa”ku Ldhe dk dk;kZy; vkrk gksA

THE GAZETTE OF INDIA : EXTRAORDINARY

[PART III—SEC. 4]

c”krsZ] izkf/kdj.k us ml {ks= fo”ks’k ;k izknsf”kd {ks=kf/kdkj ds fy, fdlh yksdiky dks fu;r ugha fd;k gks]

f”kdk;rdrkZ izkf/kdj.k ds eq[; dk;kZy; esa fLFkr yksdiky ls viuh vihy l{ke {ks= ds yksdiky dks vxzsf’kr

djus dk vuqjks/k dj ldrk gSA

¼2½ vihy f”kdk;rdrkZ ;k mlds izkf/kd`r izfrfuf/k ¼tks ,MoksdsV u gks½ }kjk ;Fkkor gLrk{kfjr o fyf[kr gksxh

rFkk bu fofu;eksa dh vuqlwph esa fn;s x, izi= esa gksxh vkSj lgk;d nLrkost layXu gksaxs] ;fn dksbZ gksaA

¼3½ yksdiky dks izsf’kr dksbZ vihy yafcr ugha jgsxh&

¼d½ tc rd fd f”kdk;rdrkZ us] lacaf/kr yksdiky dks vihy djus ls igys] lacaf/kr laLFkk ¼vFkkZr

jk‘Vªh; isa”ku iz.kkyh ds rgr e/;orhZ ;k laLFkk ;k izkf/kdj.k }kjk fofu;fer dksbZ vU; isa”ku Ldhe½

dks f”kdk;rdrkZ ds uke ls dh gks vkSj lacaf/kr laLFkk us f”kdk;r dks vLohdkj dj fn;k gks ;k

f”kdk;rdrkZ dks mldh f”kdk;r lacaf/kr laLFkk dks izkIr gksus ls rhl fnu ds nkSjku dksbZ mÙkj ugha

feyk gks ;k f”kdk;rdrkZ lacaf/kr laLFkk }kjk izsf’kr mÙkj ls larq’V u gks vkSj rnqijkar f”kdk;r

jk‘Vªh; isa”ku iz.kkyh U;kl dks Hksth xbZ gks ;k f”kdk;rdrkZ dks dksbZ mÙkj ugha feyk gks ;k tc

f”kdk;r lh/ks jk‘Vªh; isa”ku iz.kkyh U;kl ds fo:)] fdlh vU; e/;orhZ ds ugha] dh xbZ gks vkSj

ftldk fuiVku rhl fnu dh fufnZ’V vof/k esa ugha fd;k x;k gks vkSj og izkIr mÙkj ls larq’V u gks] tks

Hkh ekeyk gks]

¼[k½ tc rd fd vihy fofu;e 10 ;k fofu;e 6 ds v/khu] tks Hkh ekeyk gks] jk‘Vªh; isa”ku iz.kkyh

U;kl dk fuiVku izkIr gksus ls iSarkyhl fnuksa ds vanj izkIr ugha gqbZ gks ;k izfrosnu ;k f”kdk;r

jk‘Vªh; isa”ku iz.kkyh U;kl dks nk;j djus dh rkjh[k ls rhl fnu dh vof/k lekIr gksus dh rkjh[k ds

ckn vxys iSarkyhl fnu esa] tks Hkh ekeyk gks] ugha dh xbZ gks vkSj ml izfrosnu ;k f”kdk;r dk mÙkj

izkIr ugha gqvk gks]

ijUrq yksdiky fdlh vihy dks nk;j djus dh fu;r vof/k ds ckn Hkh Lohdkj dj ldrk gS ;fn

f”kdk;rdrkZ }kjk i;kZIr dkj.k vkSj vk/kkj fn;k x;k gksA yksdiky rc fdlh vihy dks vLohdkj dj

ldrk gS ;fn og le>s fd foyEc gksus ds fy, fn;s x, fyf[kr dkj.k i;kZIr ugha gSa]

¼x½ ;fn vihy mlh fo’k; ds ckjs esa gks ftldk fuiVku izkf/kdj.k ;k lacaf/kr yksdiky ds dk;kZy;

}kjk viuh fdlh fiNyh dkjZokbZ ds nkSjku fd;k tk pqdk gS] pkgs og mlh f”kdk;rdrkZ ls feyh gks ;k

ugha ;k fdlh vU; ,d ;k vf/kd ds lkFk ;k vf/kd f”kdk;rdrkZvksa ;k fdlh ,d ;k fo’k; ls lacaf/kr

fdlh ,d ;k vf/kd i{kksa ls izkIr gqbZ gks]

¼?k½ ;fn vihy mlh fo’k;&ekeys ls lacaf/kr gks ftlds laca/k esa dksbZ dkjZokbZ izkf/kdj.k ;k fdlh

U;k;ky;] U;k;kf/kdj.k ;k fdlh Qksje esa py jgh gks ;k ,sls fdlh l{ke izkf/kdkjh] U;k;ky;]

U;k;kf/kdj.k ;k Qksje }kjk igys dksbZ fMØh ;k fu.kZ; ;k vafre vkns”k fn, x, gksa]

¼M+½ ;fn vihy fdlh ,sls ekeys ;k ds ckjs esa dh xbZ gks ftlds laca/k esa izkf/kdj.k }kjk vf/kfu;e dh

/kkjk 30 ;k vf/kfu;e dh fdlh vU; fofu;e ds rgr dkjZokbZ dh xbZ gksA

4- yksdiky mi&fofu;e ¼3½ ds rgr mYysf[kr fdlh vk/kkj ij ;k tc mldh jk; esa og vihy cscqfu;kn gks rks

mls fujLr dj ldrk gSA

23- lwpuk eaxkus dh “kfDr&¼1½ bu fofu;eksa ds rgr vius drZO; fuoZgu djus ds mn~ns”; ls] yksdiky dks jk‘Vªh;

isa”ku iz.kkyh ds rgr fdlh e/;orhZ ;k laLFkk ls ;k izkf/kdj.k }kjk fofu;fer fdlh vU; isa”ku Ldhe esa] f”kdk;r esa

mYysf[kr ;k fdlh vU; O;fDr] laLFkku ;k laLFkk ls dksbZ lwpuk eaxkuk visf{kr gS ;k f”kdk;r dh fo’k; oLrq ls lacaf/kr

fdlh nLrkost dh lR;kfir izfrfyfi okafNr gks ldrh gS tks mlds v/khu vkSj mlds ikl gksuk crk;k x;k gSA

ijUrq jk‘Vªh; isa”ku iz.kkyh ds v/khu fdlh e/;orhZ ;k laLFkk ;k izkf/kdj.k }kjk fofu;fer fdlh vU; isa”ku

Ldhe }kjk mi&fofu;e ¼1½ ds rgr fdlh ekax ds vuqikyu dks fcuk fdlh i;kZIr dkj.k ds ugha djus ij]

yksdiky] ;fn og mfpr le>s rks] gLr{ksi dj ldrk gS] vkSj ;g fu’d’kZ fudky ldrk gS fd ;fn lwpuk

miyC/k gks tkrh gS ;k izfr;ka fey tkrh gSa] rks og jk‘Vªh; isa”ku iz.kkyh ds v/khu e/;orhZ ;k laLFkk ;k

izkf/kdj.k }kjk fofu;fer fdlh vU; isa”ku Ldhe ds i{k esa ugha gks A

blds vfrfjDr ;g Hkh fd yksdiky bl vuuqikyu ds ckjs esa izkf/kdj.k dks lwfpr djsxkA

¼2½ yksdiky vius drZO;ksa ds fuoZgu ds nkSjku mldh tkudkjh esa vkbZ ;k izkIr nLrkost dh xksiuh;rk dks cuk,

j[ksxk vkSj og ml tkudkjh ;k nLrkost ds ckjs esa fdlh vU; O;fDr dks ugha crk,xk flok; vkSj ;k tc dkuwu

ds rgr visf{kr gks ;k lwpuk ;k nLrkost nsus okys dh lgefr ds fcuk ugha crk,xkA

ijUrq ;g mi&fofu;e yksdiky dks f”kdk;r esa fdlh ,d i{k }kjk nh xbZ tkudkjh ;k izLrqr fd;s nLrkost dks

nwljs i{k ;k i{kksa dks ml lhek rd nsus ls ugha jksdsxk tks mlds fopkj esa izkd`frd U;k; ds fl)kUrksa ds vuqikyu

vkSj dk;Zokgh esa fu’i{krk ds fy;s mfpr gaS%

¹Hkkx IIIµ[k.M 4º

Hkkjr dk jkti=k % vlk/kj.k

;g Hkh fd bl mi&fofu;e ds izko/kku yksdiky }kjk izkf/kdj.k dks lwpuk ds ckjs esa tkudkjh nsus ;k yksdiky ds

fu.kZ; dks fdlh if=dk ;k lekpkj i= esa izdkf”kr djus ;k fdlh U;k;ky;] Qksje ;k izkf/kdj.k esa Qkby djus

ds laca/k esa ykxw ugha gksaxsA

24- ikjLifjd le>kSrs }kjk fuiVku&¼1½ tSls gh ;g izHkkoh gksxk] yksdiky f”kdk;r dh izfr ds lkFk f”kdk;r izkIr gksus

dk uksfVl jk‘Vªh; isa”ku iz.kkyh ds rgr e/;orhZ ;k laLFkk ds dk;kZy; ;k izkf/kdj.k }kjk fofu;fer fdlh vU; isa”ku

Ldhe ds dk;kZy; dks Hkstsxk ftlesa f”kdk;r ds ckjs esa fy[kk x;k gS vkSj rc f”kdk;r ds “kh?kz fuiVku ds fy,

f”kdk;rdrkZ vkSj e/;orhZ ;k jk‘Vªh; isa”ku iz.kkyh ds rgr f”kdk;r esa mYysf[kr e/;orhZ ;k lacaf/kr bdkbZ ds chp

le>kSrk djkus dk iz;kl djsxkA

¼2½ ;fn lacaf/kr i{kksa ds chp lkSgknZiw.kZ ;k eS=hiw.kZ le>kSrk gks tkrk gS rks yksdiky ml le>kSrs ;k djkj ds

ckjs esa ml rkjh[k ls rhl fnuksa ds vanj fu.kZ; nsxk vkSj fu.kZ; esa ntZ “krksZa ds vuqlkj nksuksa i{kksa dks vius&vius

nkf;Ro fuHkkus ds fy, funsZ”k nsxkA

¼3½ f”kdk;r ds fuiVku dks c<+kok nsus ds fy,] yksdiky ,slh izfØ;k viuk ldrk gS vkSj dkjZokbZ dj ldrk gS

ftls og mfpr le>sA

25- vf/kfu.kZ; nsuk&¼1½ ;fn ekeys dk fuiVku f”kdk;r izkIr gksus ls rhl fnu dh vof/k esa ;k yksdiky }kjk vuqeR;

o`f)r vof/k esa vkilh Lohdk;Z djkj }kjk ugha gksrk gS rks og vius le{k izLrqr lkexzh ds vk/kkj ij vkSj i{kksa dks viuk

i{k izLrqr djus dk volj nsus ds ckn viuk fyf[kr fu.kZ; nsxk ;k dksbZ vU; funsZ”k ;k vkns”k tkjh djsxk tSlkfd og

mfpr le>rk gSA

¼2½ vf/kfu.kZ; ij yksdiky }kjk fu.kZ; f”kdk;r nk;j djus dh rkjh[k ls uCcs fnu dh vof/k esa fn;k tk,xkA

ijUrq dksbZ Hkh fu.kZ; bl dkj.k vekU; ugha gksxk fd fu.kZ; uCcs fnu dh vof/k ds ckn fn;k x;k gSA

¼3½ ;fn yksdiky ds fu.kZ; esa] eqvkotk C;kt lfgr] ;fn dksbZ gks] nl yk[k #i;s ls vf/kd gksrk gS rks mls

iqf’V ds fy, izkf/kdj.k dks Hkstk tk,xkA izkf/kdj.k dk euksuhr lnL; lacaf/kr i{kksa dks lquus ds ckn fu.kZ; dh

iqf’V djsxk ;k cny nsxkA

¼4½ yksdiky vius fu.kZ;] vf/kfu.kZ; dks] fu.kZ; ds rgr vius nkf;Roksa ds fuoZgu ds fy, lacaf/kr i{kksa dks HkstsxkA

26- fu.kZ; esa la”kks/ku&¼1½ fu.kZ; izkIr djus ls iUnzg fnu ds vanj dksbZ Hkh i{k] nwljs i{k dks uksfVl Hkstrs gq,] yksdiky

l]s fu.kZ; esa x.kuk esa fdlh xyrh] fdlh fyihdh; xyrh ;k Vad.k esa xyrh ;k blh izdkj dh fdlh vU; xyrh ds lq/kkj

ds fy, vuqjks/k dj ldrk gSA

¼2½ ;fn yksdiky mi&fofu;e ¼1½ ds rgr izkIr vuqjks/k dks fopkj djus ds ckn lgh ikrk gS] rks og vuqjks/k

izkIr gksus ls iUnzg fnu ds vanj la”kks/ku dj nsxk tks fu.kZ; dk gh fgLlk gksxkA

¼3½ yksdiky Lo;a viuh igy ij Hkh mi&fofu;e ¼1½ esa lanfHkZr izdkj dh fdlh xyrh dks fu.kZ; nsus dh rkjh[k

ls iUnzg fnu esa Bhd dj ldrk gSA

27- lk{; vf/kfu;e yksdiky ds le{k py jgh dk;Zokgh ij ykxw ugha gksxk &¼1½ yksdiky ds le{k py jgh dk;Zokgh esa

lk{; vf/kfu;e] 1872 ¼1872 dk 1½ ds rgr lk{; ds dM+s fu;e ykxw ugha gksaxs vkSj yksdiky izkd`frd U;k; ds fl)kUrksa ds

vuqlkj Lo;a viuh izfØ;k dk fu/kkZj.k djsxkA

¼2½ yksdiky fu.kZ; ysxk fd D;k lk{; izLrqr djus ds fy, ekSf[kd lquokbZ dh tk, ;k ekSf[kd rdZ j[ks tk,a ;k

D;k nLrkostksa rFkk vU; lkexzh ds vk/kkj ij dk;Zokgh lapkfyr dh tk,A

ijUrq dk;Zokgh dh ekSf[kd lquokbZ ds le; vfHknkrk dks bu fofu;eksa ds rgr mifLFkr gksus dh vko”;drk ugha

gksxh vkSj yksdiky mlds le{k izLrqr fd, x, nLrkosth lk{;ksa ds vk/kkj ij dk;Zokgh dj ldrk gSA

¼3½ yksdiky ds le{k py jgh dk;Zokgh esa izfroknh dk izfrfuf/kRo djus ds fy, odhy dks mifLFkr gksus dh

vuqefr ugh gksxh flok; ;fn yksdiky }kjk f”kdk;rdrkZ dks viuk izfrfuf/kRo djus ds fy, odhy mifLFkr

djus dh vuqefr nh xbZ gksA

28- fu.kZ; vkSj ifjfLFkfr;ksa ij vafre iqufoZpkj&¼1½ mi&fu;e ¼3½ o ¼4½ ds izko/kkuksa ds ds vykok] fu.kZ; vafre gksxk

vkSj muds rgr nkok djus okys i{kksa vkSj O;fDr;ksa ij Øe”k% ck/;dkjh gksxkA

¼2½ yksdiky }kjk fn, fu.kZ; ls vlarq’V dksbZ Hkh i{k fu.kZ; izkIr gksus ls rhl fnu ds vUnj fofu;e 24 ;k

fofu;e 25 ds rgr la”kksf/kr fu.kZ; ij iqufoZpkj djus ds fy, vk/kkj izLrqr djrs gq, izkf/kdj.k dks vkosnu dj

ldrk gSA

ijUrq izkf/kdj.k dk euksuhr lnL; vkosnu izLrqr djus dh fu/kkZfjr le; lhek ds ckn Hkh] iqufoZpkj ds fy,

vkosnu djus okys i{k }kjk i;kZIr dkj.k izLrqr djus ij vkosnu Lohdkj dj ldrk gSA

THE GAZETTE OF INDIA : EXTRAORDINARY

[PART III—SEC. 4]

¼3½ izkf/kdj.k ds euksuhr lnL; }kjk tkjh vkns”k ds fo#) iqufoZpkj ds fy, fofu;e 25 ds mi&fofu;e ¼3½ ds

rgr] vkosnu ugha fd;k tk ldrk gSA

¼4½ mi&fu;e ¼3½ ds rgr] izkf/kdj.k ds euksuhr lnL; }kjk fu.kZ; la”kksf/kr fd;k tk ldrk gS dsoy rHkh

tc&

¼d½ U;k; esa xaHkhj xyrh gqbZ gks] ;k

¼[k½ fu.kZ; ns[kus ij gh xyr utj vkrk gksA

¼5½ mi&fu;e ¼2½ ds rgr ml i{k }kjk ftls fu.kZ; esa mYysf[kr jkf”k dk Hkqxrku nwljs i{k dks djuk gks]

fu.kZ; ij iqufoZpkj ds fy, vkosnu fn;k x;k gks rks ml vkosnu ij izkf/kdj.k ds euksuhr lnL; }kjk fopkj ugha

fd;k tk,xk] tc rd fd iqufoZpkj ds fy, vkosnu djus okys i{k }kjk fu.kZ; esa mYysf[kr jkf”k dhiPkgzÙkj

izfr”kr jkf”k izkf/kdj.k esa tek uk dj nh gksA

ijUrq izkf/kdj.k dk euksuhr lnL; fjdkMZ fd, fyf[kr dkj.kksa ds vk/kkj ij mi&fu;e ds rgr tek dh tkus

okyh jkf”k dks ekQ ;k de dj ldrk gSA

¼6½ izkf/kdj.k dk euksuhr lnL; fu.kZ; la”kksf/kr dj ldrk gS vkSj ,sls vkns”k tkjh dj ldrk gS ftUgsa og

mfpr le>sA izkf/kdj.k dk euksuhr lnL; tc iqufoZpkj ds vkosnu ij lquokbZ dj jgk gks ;k fu.kZ; ys jgk gks]

blds vfrfjDr] ,sls vU; fyf[kr funsZ”k tkjh dj ldrk gS ftUgsa og vf/kfu;e ds izko/kkuksa vuqlkj mfpr le>sA

¼7½ izkf/kdj.k dk euksuhr lnL; iqufoZpkj ds fy, vkosnu izLrqr gksus ls lkB fnu dh vof/k ds nkSjku ekeys ds

fuiVku dk iz;kl djsxkA

¼8½ funsZfZ”kr i{k fu.kZ; dks iqufoZpkj ij izkf/kdj.k ds vkns”k izkIr gksus ls rhl fnu esa ;k ml vof/k esa tSls fd

iqufoZpkj ds vkosnu dk fuiVku djus okys vkns”k esa izkf/kdj.k ds euksuhr lnL; }kjk mYys[k fd;k x;k gS] dks

fØ;kfUor djsxkA

¼9½ izkf/kdj.k iqufoZpkj ds vkosnu dk fuiVku djus ds fy, izkd`frd U;k; ds fl)kUrksa ds vuq:i viuh izfØ;k

dk fu/kkZj.k djsxk vkSj ml vkosnu dks fujLr dj nsxk ;fn og mi&fu;e ¼3½ esa mYysf[kr fdlh Hkh vk/kkj ij

larq’V ugha gksrk gSA

29- ykxr vkSj C;kt&¼1½ yksdiky ;k izkf/kdj.k dk euksuhr lnL;] tks Hkh ekeyk gks] rdZ laxr eqvkotk vkSj C;kt ds

lkFk gh larks’ktud fu.kZ; gksus dh rkjh[k rd izksnHkwr C;kt nj tks ,d izfr”kr izfr ekg ls vf/kd ugha gksxh] Lohd`r

djus ds fy, gdnkj gksxkA

¼2½ fu.kZ; nsus ds ekeys esa yksdiky] ;k fu.kZ; dh leh{kk ds vkosnu esa vkns”k nsus ds ekeys esa izkf/kdj.k dk

euksuhr lnL;] tks Hkh ekeyk gks] fu.kZ; esa dk;Zokgh ij gq, O;; dk fu/kkZj.k djsxk vkSj mls fu.kZ; esa ;k vkns”k

esa “kkfey djsxk] tks Hkh ekeyk gksA ;g jkf”k lacaf/kr i{k dks ns; gksrh gS ;k vfHknkrk f”k{kk vkSj laj{k.k fuf/k esa

tek djus dk funsZ”k fn;k tk ldrk gSA

¼3½ yksdiky ;k izkf/kdj.k dk euksuhr lnL; f”kdk;rdrkZ ij f”kdk;r nk;j djus ;k iqufoZpkj ds fy, dksbZ

vlR; izfrosnu nk;j djus] ij mldk O;; ml ij Mky ldrk gSA

v/;k; V

fu.kZ; dk fØ;kUo;u

30- fu.kZ; dk fØ;kUo;u&¼1½ fu.kZ; dk fØ;kUo;u ;Fkk funsZ”kkuqlkj i{k }kjk yksdiky ls fu.kZ; izkIr gksus ;k izkf/kdj.k

ds euksuhr lnL; }kjk iqf’V ;k iqufoZpkj ds ekeys esa tkjh vkns”k] tks Hkh ekeyk gks] ls rhl fnu ds vanj ;k fu.kZ; ;k

izkf/kdj.k ds vkns”k esa mYysf[kr vof/k esa djuk gksxkA

¼2½ ;fn dksbZ O;fDr fu.kZ; ;k iqufoZpkj ds izfrosnu esa izkf/kdj.k ds euksuhr lnL; }kjk tkjh vkns”k ds

fØ;kUo;u esa fcuk ;qfDrlaxr dkj.kksa ds vlQy jgrk gS rks&

¼d½ mls vfHknkrk dh f”kdk;r dk fuokj.k djus esa vlQy ekuk tk,xk vkSj bl vf/kfu;e dh /kkjk 28

dh mi&/kkjk ¼3½ ds rgr tqekZuk Mkyk tk,xk]

¼[k½ og fuEufyf[kr ds fy, Hkh mRrjnk;h gksxk%&

¼i½

iathdj.k dk izek.k i= fuyfEcr ;k jÌ djus dh dkjZokbZ]

¼ii½ dksbZ vU; vuqeR; dkjZokbZ tks ekeys ds rF;ksa vkSj ifjfLFkfr;ksa esa mi;qDr le>h tk, %

ijUrq ,sls dksbZ Hkh vkns”k laxr fu;eksa ;k fofu;eksa ds rgr fu/kkZfjr izfØ;k dk vuqikyu fd, fcuk tkjh

ugha fd, tk,axsA

¹Hkkx IIIµ[k.M 4º

Hkkjr dk jkti=k % vlk/kj.k

31- dk;kZy; ifjljksa esa yksdiky vkSj nLrkostksa dk fooj.k iznf”kZr djuk&¼1½ jk‘Vªh; isa”ku iz.kkyh ds rgr izR;sd

e/;orhZ vkSj izkf/kdj.k }kjk fofu;fer fdlh vU; isa”ku Ldhe }kjk yksdiky dk uke vkSj irk] ftls vlarq’V O;fDr }kjk

f”kdk;rsa izLrqr dh tkuh gSa] izkf/kdj.k }kjk fd;s mYys[kkuqlkj muds dk;kZy; ifjljksa esa bl izdkj ls vkSj ,sls LFkku ij

iznf”kZr fd;k tk, tks muds dk;kZy; ifjljksa esa vkus okys izR;sd vfHknkrkvksa dks fn[kkbZ ns ldsA

¼2½ jk‘Vªh; isa”ku iz.kkyh ds rgr izR;sd e/;orhZ ;k laLFkk vkSj izkf/kdj.k }kjk fofu;fer fdlh vU; isa”ku

Ldhe }kjk vius izLrko nLrkostksa ;k xzkgdksa ds vuqca/kksa ;k vf/klwpukvksa] dk;kZy; Kkiuksa ;k ifji=ksa esa bu

fofu;eksa ds rgr yksdiky ds ek/;e ls f”kdk;r fuokj.k izfØ;k dk iwjk fooj.k fn;k tk,xkA

¼3½ mi&fofu;e ¼2½ ds rgr yksdiky }kjk f”kdk;rksa ds fuokj.k dh izfØ;k ;k mi&fofu;e ¼1½ ds vuqlkj iw.kZ

fooj.k iznf”kZr djus esa fdlh Hkh izdkj ls vlQy jgus ij bl vf/kfu;e dh /kkjk 28 dh mi&/kkjk ¼3½ esa fufgr

naMuh; izko/kkuksa ds vuqlkj dkjZokbZ dh tk ldrh gSA

v/;k; VI

fofo/k

32- dfBukbZ;ksa dks gVkuk&;fn bu fofu;eksa ds izko/kkuksa dks izHkkoh djus esa dksbZ dfBukbZ vkrh gS rks izkf/kdj.k ,sls funsZ”k

;k Li’Vhdj.k tkjh dj ldrk gS tks mu dfBukbZ;ksa dks gVkus ds fy;s vko”;d ;k le;ksfpr le>s tk,aA

33- izfrHkwfr vihy vf/kdj.k dks vihy &vf/kfu;e dh /kkjk 36 esa izko/kku ds vuqlkj bl fofu;e ds rgr izkf/kdj.k ds

euksuhr lnL; }kjk tkjh vkns”k ds fo#) dksbZ vihy izfrHkwfr vihy vf/kdj.k dks Hksth tk,xh

gsear th- dkaVªsDVj] v/;{k

[foKkiu&III@4@vlk-@203@14]

vuqyXud

yksdiky dks f”kdk;rsa Hkstus ds fy, eq[; fooj.k bl izdkj gks%&&

1- f”kdk;rdrkZ dk uke] irk] Qksu uEcj vkSj bZ&esy irk

2- LFkk;h lsokfuo`fÙk [kkrk la[;k ¼ihvkj,,u½] ;fn miyC/k gks

3- lhvkj,@ihvksih@vU; e/;orhZ@vU; isa”ku Ldhe ikorh lanHkZ la[;k ¼vuqLekjd ds ekeys esa½

4- f”kdk;r dh izd`fr [email protected]

d- iathdj.k

[k- va”knku

x- fuos”k fodYi ¼Vh;j I@II½

?k- vfHknkrkdk [kkrk

M+- fuos”k izca/ku

¼i½ izdVhdj.k

¼ii½ ;wfuV vkcaVu ¼iii½ fu’ikndrk

p- fuos”kksa dh laoguh;rk

¼i½ LFkku ifjorZu

¼ii½ fuf/k izca/ku esa cnyko

¼iii½ Ldhe esa cnyko

N- izHkkj vkSj “kqYd

t- okf’kZdh vkSj lsokfuo`fÙk ij lakjkf”kdj.k

¼i½ izfØ;k

¼ii½ ewY;kadu

>- vifjiDo vkgj.k

THE GAZETTE OF INDIA : EXTRAORDINARY

[PART III—SEC. 4]

¼i½ izfØ;k

¼ii½ ewY;kadu

V- lsok xq.koÙkk

¼i½ e/;orhZ

¼ii½ osclkbV

¼iii½ eq[; fVIi.kh

B- dksbZ vU; f”kdk;r tks Åij ugha nh xbZ gks

5- jk‘Vªh;isa”ku iz.kkyh ;k fdlh vU; isa”ku Ldhe ds lkFk iwoZ esa fd, i= O;ogkj dh rkjh[ksa ,oa fooj.k

6- jk‘Vªh; isa”ku iz.kkyh U;kl dks dh xbZ f”kdk;r ds i= O;ogkj dh rkjh[ksa ,oa fooj.k

7- vuqyXud] ;fn dksbZ gks

vuqlwph

¼fofu;e 22 ¼2½ ns[ksa½

izi=

¼dsoy dk;kZy; iz;ksx ds fy,½

f”kdk;r la[;k

o’kZ

izkfIr dh rkjh[k

¼f”kdk;rdrkZ }kjk Hkjk tk,½

lsok esa]

yksdiky@isa”ku fuf/k fofu;ked ,oa fodkl izkf/kdj.k

¼*izkf/kdj.k ds dk;kZy; dk irk ;k ml {ks= ds yksdiky dk irk nsa½

egksn;@ egksn;k

fo’k; % ---------------------------------------- ¼jk‘Vªh; isa”ku iz.kkyh ;k fdlh vU; isa”ku Ldhe ds rgr e/;orhZ ;k bdkbZ dk uke½ ds

fo#) f”kdk;r

1- f”kdk;rdrkZ dk fooj.k

Øe la-

C;ksjk

fooj.k

uke

iwjk irk

lEidZ ua---- VsyhQksu ua- &&

eksckby ua- &&&

bZ&esy vkbZMh

2- f”kdk;r dk C;ksjk

Øe la-

C;ksjk

fooj.k

fVIi.kh

f”kdk;r dk fo’k;@vk/kkj

f”kdk;r dk fooj.k

;fn LFkku i;kZIr uk gks rks

i`Fkd i=d layXu djsaA

e/;orhZ@bdkbZ dk uke ftlds fo#) f”kdk;r

dh xbZ gS

d`i;k f”kdk;r dh izfr

layXu djsaA

¹Hkkx IIIµ[k.M 4º

Hkkjr dk jkti=k % vlk/kj.k

e/;orhZ @bdkbZ dk irk vkSj lEidZ fooj.k

e/;orhZ @bdkbZ dks Hksth f”kdk;r dh rkjh[k

e/;orhZ }kjk fn;k x;k fo”ks’k f”kdk;r uEcj

D;k f”kdk;rdrkZ }kjk dksbZ vuqLekjd Hkstk x;k

gS\

gka @ ugha

;fn gka rks d`i;k vuqLekjd

dh izfr layXu djsasA

D;k f”kdk;rdrkZ dks dksbZ mRRkj feyk gS\

gka @ ugha

;fn gka rks d`i;k jk‘Vªh;

isa”ku

iz.kkyh

v/khu

e/;orhZ ;k fdlh vU; isa”ku

Ldhe ls izkIr mRrj dh izfr

layXu djsaA

;fn gka rks D;k f”kdk;rdrkZ fuiVku ls larq’V

gS\

gka @ ugha

f”kdk;rdrkZ }kjk jk‘Vªh; isa”ku iz.kkyh U;kl

dks Hksts izfrosnu dh rkjh[k

d`i;k izfrosnu dh izfr layXu

djsaA

D;k f”kdk;rdrkZ }kjk jk‘Vªh; isa”ku iz.kkyh

U;kl dks dksbZ izfrosnu Hkstk x;k gS\

gka @ ugha

;fn gka] d`i;k vuqLekjd dh

izfr layXu djsaA

D;k f”kdk;rdrkZ dks jk‘Vªh; isa”ku iz.kkyh

U;kl dks izfrosnu Hkstus ds ckn jk‘Vªh; isa”ku

iz.kkyh U;kl vFkok e/;orhZ ls dksbZ mRrj feyk

gS\

gka @ ugha

;fn gka] d`i;k e/;orhZ ;k

jk‘Vªh; isa”ku iz.kkyh U;kl

ds fuiVku dh izfr layXu

djsaA

3- yksdiky@izkf/kdj.k ls ekaxh xbZ jkgr dh izd`fr &

&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&

¼d`i;k vius dFku ds izek.k esa nLrkosth lk{;] ;fn dksbZ gks] dh izfr layXu djsaA½

4- ?kks‘k.kk

1- eSa@ge] f”kdk;rdrkZ ;gka ?kks’k.kk djrk@djrh gw¡@djrs gSa fd %

¼d½ ;gka Åij nh xbZ lwpuk lR; vkSj lgh gS] vkSj

¼[k½ eSaus@geus Åij fn;s dks’Bdksa esa mYysf[kr dksbZ Hkh rF; vkSj izLrqr fd;s nLrkostksa esa dqN fNik;k ugha gS ;k

xyr vFkok Hkzked ugha fn;k gSA

2- f”kdk;r bu fofu;eksa ds izko/kkuksa ds vuqlkj x.kuk dh xbZ fu/kkZfjr vof/k ls iwoZ nk;j dj nh xbZ gSA

3- ¼i½ bl f”kdk;r ds fo’k; ds ckjs esa blls iwoZ esjs }kjk@;k geesa ls fdlh ds }kjk ;k bl fo’k; ls lacaf/kr fdlh

i{k }kjk esjh @gekjh iw.kZ tkudkjh ds vuqlkj isa”ku fuf/k fofu;ked vkSj fodkl izkf/kdj.k@yksdiky ds dk;kZy; dks

izLrqr ugha fd;k x;kA

¼d½ bl f”kdk;r dh fo’k; oLrq ,sls fdlh ekeys ds leku ugha gS ftldk fu.kZ; isa”ku fuf/k fofu;ked vkSj fodkl

izkf/kdj.k@yksdiky ds dk;kZy; ds ek/;e ls fdlh iwoZ dk;Zokgh esa gqvk gksA

¼[k½ bl f”kdk;r dh fo’k; oLrq ds ckjs esa fdlh Qksje@U;k;ky; }kjk fu.kZ; ugha gqvk gSA

¼ii½ bl f”kdk;r dk ekeyk ---------- esa ¼d`i;k Qksje@U;k;ky; dks uke nsa tgka yafcr gS½-------- ¼d`i;k og rkjh[k nsa

tc ekeyk nk;j fd;k x;k Fkk½ ls yafcr gS vkSj fofu;eksa ds vuqlkj mldk vafre vf/kfu.kZ; gksus esa yEck le; yxus dh

laHkkouk gSA

4- eSa@ge jk‘Vªh; isa”ku iz.kkyh ds v/khu e/;orhZ ;k bdkbZ ;k fdlh vU; isa”ku Ldhe dks isa”ku fuf/k fofu;ked

vkSj fodkl izkf/kdj.k@yksdiky dks gekjs }kjk izLrqr ,slh dksbZ lwpuk@nLrkost miyC/k djkus ds fy, izkf/kd`r djrs gSa

tks isa”ku fuf/k fofu;ked vkSj fodkl izkf/kdj.k@yksdiky ds erkuqlkj vko”;d gS vkSj tks fdlh vU; f”kdk;r ;k

gekjh f”kdk;r ds fuokj.k ds fy, visf{kr gSA

THE GAZETTE OF INDIA : EXTRAORDINARY

[PART III—SEC. 4]

5- eSaus@geus isa”ku fuf/k fofu;ked vkSj fodkl izkf/kdj.k ¼vfHknkrk dh f”kdk;r dk fuokj.k½ fofu;e] 2015 ds

izko/kkuksa dks /;kuiwoZd i<+ fy;k gSA

Hkonh;

¼gLrk{kj½

¼f”kdk;rdrkZ½

ukekadu@izkf/kd`r djuk & ¼;fn f”kdk;rdrkZ yksdiky ds le{k mldh vksj ls izLrqr gksus vkSj ekeyk izLrqr djus ds

fy, vius izfrfuf/k ds :i esa] tks ,MoksdsV u gks] ukfer@izkf/kd`r djuk pkgrk gS] rks mls fuEufyf[kr ?kks’k.kk Hkh izLrqr

djuh pkfg,A½

eSa@ge] mDr mYysf[kr f”kdk;rdrkZ] Jh@Jherh ------------------------------------------------------------- dks tks ,MoksdsV ugha gSa vkSj ftudk

irk ------------------------------------------------------------------------------------------------------------------------ gS] bl f”kdk;r dh lHkh dk;Zokfg;ksa esa esjs@gekjs

izfrfuf/k ds :i esa ,rn~}kjk ukfer djrk gwa@djrs gSa vkSj iqf’V djrk gwa@djrs gSa fd mlds }kjk fn;k x;k dksbZ Hkh c;ku]

Lohd`fr ;k vLohd`fr esjs@gekjs Åij ck/;dkjh gksxhA mlus esjh mifLFkfr esa gLrk{kj fd, gSaA

Lohdkj fd;k

¼izfrfuf/k ds gLrk{kj½

¼f”kdk;rdrkZ ds gLrk{kj½

PENSION FUND REGULATORY AND DEVELOPMENT AUTHORITY

NOTIFICATION

New Delhi, the 29th January, 2015

PENSION FUND REGULATORY AND DEVELOPMENT AUTHORITY

(REDRESSAL OF SUBSCRIBER GRIEVANCE) REGULATIONS, 2015

No. PFRDA/12/RGL/139/1.—In exercise of the powers conferred by sub-section (1) of Section 52 read with

clause (d) of sub-section (2) thereof and clause (f) of sub-section (2) of Section 14 of the Pension Fund Regulatory and

Development Authority Act, 2013 (23 of 2013), the Pension Fund Regulatory and Development Authority hereby makes

the following regulations, namely:-

CHAPTER I

PRELIMINARY

Short title, application and commencement.-(1) These regulations may be called the Pension Fund Regulatory

and Development Authority (Redressal of Subscriber Grievance) Regulations, 2015.

The regulation aims to provide a timely and seamless framework for handling grievances in the interests of the

subscribers, by the intermediaries under the National Pension System and other pension scheme and for effective

resolution of such grievances.

(2) They shall come into force on the date of their publication in the Official Gazette.

(3) These regulations shall be in addition to any other regulations made by the Authority, which may inter alia

provide for protection of subscribers interest.

(4) These regulations shall apply to,-

(i) all intermediaries or any person or entity regulated by the Authority under the National Pension System at

any point of time;

(ii) other pension scheme regulated by the Authority at any point of time;

(iii) Departments under the Central Government or States or Union territories Governments and all other

entities, bodies or employers, whose employees are covered under the National Pension System; and

(iv) all subscribers under the National Pension System or any other pension scheme regulated by the

Authority and shall include the dependents or legal heirs of any deceased subscriber.

Definitions.—(1) In these regulations, unless the context otherwise requires,-

(a) “Act” means the Pension Fund Regulatory and Development Authority Act , 2013 (23 of 2013);

(b) “any other pension scheme” means any other pension scheme referred to in clause (b) of sub-section (1)

of Section 12 of the Act;

¹Hkkx IIIµ[k.M 4º

Hkkjr dk jkti=k % vlk/kj.k

party to the complaint to act on his behalf and represent him in the proceedings before the Ombudsman;

(d) "award" means a finding in the form of direction or an order of an Ombudsman given in accordance with

these regulations;

(e) "complainant" means any person who lodges a complaint in accordance with these regulations;

(f) “designated member” means the Chairperson or a whole-time member of the Authority designated for the

purpose;

(g) “grievances or complaint” includes any communication that expresses dissatisfaction, in respect of the

conduct or any act of omission or commission or deficiency of service on the part of, an intermediary or

an entity or a person governed by the provisions of the Act and in the nature of seeking a remedial

action but do not include the following—

(i) complaints that are incomplete or not specific in nature;

(ii) communications in the nature of offering suggestions;

(iii) communications seeking guidance or explanation;

(iv) complaints which are beyond the powers and functions of the Authority or beyond the provisions of

the Act and the rules and regulations framed thereunder;

(v) any disputes between intermediaries; and

(vi) complaints that are sub-judice (cases which are under consideration by court of law or quasi-judicial

body) except matters within the exclusive domain of the Authority under the provisions of the Act;

(h) “enquiry” or “an enquiry” means any communication from a subscriber for the primary purpose of

requesting information about the National Pension System or any other pension scheme regulated by the

Authority;

(i) “intermediary”, in relation to the National Pension System, includes pension fund, central recordkeeping

agency, National Pension System Trust, pension fund adviser, retirement adviser, point of presence, such

other person or entity connected with collection, management, recordkeeping and distribution of

accumulations.

Explanation: Such intermediaries shall include;

(i) Principal Accounts Office, Pay and Accounts Office and Drawing and Disbursing Officer under the

Central Government or analogous offices under it or Central autonomous bodies which interact with the

central recordkeeping agency on behalf of the subscribers for the purpose of National Pension System;

(ii) Directorate of Treasury and Accounts, District Treasury Office and Drawing and Disbursing Officer

under the State Government or analogous offices under the State Government or State autonomous

bodies which interact with the central recordkeeping agency on behalf of the subscribers for the purpose

of National Pension System;

(j) "Ombudsman" means any person appointed under regulation 11 of these regulations and includes a

Stipendiary Ombudsman;

(k) “request” means any communication from a subscriber soliciting a service from an intermediary under

the National Pension System or an entity or a person governed by the provisions of the Act;

(l) "Stipendiary Ombudsman" means a person appointed under regulation 17 for the purpose of acting as

ombudsman in respect of a specific matter or matters in a specific territorial jurisdiction and for which he

may be paid such expenses, honorarium or sitting fees as may be determined by the Authority from time

to time.

(2) Words and expressions used and not defined in these regulations but defined in the Act, shall have the

meanings respectively assigned to them in the Act.

CHAPTER II

GRIEVANCE REDRESSAL POLICY

Grievance redressal policy.—(1) Every intermediary under the National Pension System and any other pension

scheme regulated by the Authority shall follow the grievance redressal policy as laid down under these

regulations. In case of National Pension System, the National Pension System Trust shall lay down detailed

guidelines and procedures for a two level grievance redressal policy for intermediaries and other entities with

minimum conditions as referred to in regulation 4 and shall be responsible for the overall grievance management

system. The two levels for the grievance redressal shall comprise a senior management level officer to be

designated as Grievance Redressal Officer for compliance of the requirements laid down in such policy. In

THE GAZETTE OF INDIA : EXTRAORDINARY

[PART III—SEC. 4]

addition, every branch or authorized office or centre other than the central office, head office, corporate office or

principal office of the intermediary dealing with National Pension System shall also have an officer nominated as

the Grievance Redressal Officer for that office or centre.

(2) Any other pension scheme regulated by the Authority shall also provide for a two level grievance redressal policy

approved by its board or decision making body.

(3) All such grievance redressal policies for National Pension System and for other pension schemes regulated by the

Authority shall be filed with the Authority or National Pension System Trust as the case may be, by the intermediary or

entity or person governed by the provisions of the Act and placed prominently in public domain.

(4) The National Pension System Trust shall be required to monitor and periodically conduct review and perform

oversight on the grievance management system in respect of schemes under the National Pension System. The

National Pension System Trust shall, forward to the Authority, reports on its review and oversight, within such period

as may be specified by the Authority.

Filing of grievance redressal policy.- The grievance redressal policy to be filed in all cases with the Authority or the

National Pension System Trust needs to adhere to the following minimum conditions, namely:-

(a) every intermediary under the National Pension System and any other pension scheme regulated by the

Authority shall designate a senior management level officer as Grievance Redressal Officer for compliance of

the requirements laid down in such policy. In addition, every branch or authorized office or centre other than the

central or head or corporate or principal office dealing with National Pension System or any other pension

scheme regulated by the Authority shall also have an officer nominated as the Grievance Redressal Officer for

that office or centre;

(b) every intermediary under the National Pension System and any other pension scheme regulated by the

Authority shall have a clearly defined system and procedure for receiving, registering, acknowledging and

effectively disposing off of grievances received in a prompt and fair manner;

Authority must inform a subscriber at the commencement of relationship with the subscriber and at such other

time when the information is likely to be required by the subscriber, of –

(i) the subscribers’ right to seek redressal of any complaints, through the redressal mechanism as specified under

these regulations; and

(ii) the processes followed by the intermediaries under the National Pension System and other pension scheme

regulated by the Authority, to receive and redress complaints from subscribers;

(d) the grievance redressal policies would need to conform to the benchmarks and standards as laid down or

amended by the Authority from time to time. These benchmarks may include inter alia resolution time for

agrievance, service quality, manner of receiving grievances, number of outstanding grievances against

intermediaries under the National Pension System or any other pension scheme and any other matters which in the

opinion of the Authority, are relevant for redressing such grievances;

(e) details of turnaround times shall be clearly laid down in the two level grievance redressal policy to be filed

with the Authority by the Intermediaries or respective Government or any other entity governed by the provisions

of the Act;

(f) every two level grievance redressal policy to be filed with the Authority shall be placed in the public domain

and preferably displayed in Hindi, English and other applicable regional languages in its office by each

intermediary under the National Pension System and by any other pension scheme regulated by the Authority.

Turnaround Times.-(1) There shall be two types of turnaround times, namely:—

(a) The turnaround times for provision of services as applicable to,-

(i)

the intermediaries other than Government nodal offices or PAOs or Pr AOs or DTOs or DTAs or DDOs,

which shall be in accordance with the service level agreements or other relevant agreements, memorandum

of understandings, offer documents or circulars issued by the Authority from time to time.

Explanation.- For the purpose of this clause, the abbreviations “PAOs”, “Pr.AOs”, “DTAs", “DTOs” and

“DDOs” shall stand for Pay and Accounts Offices, Principal Accounts Offices, Directorate of Treasury and

Accounts, District Treasury Offices and Drawing and Disbursing Officers under the Central Government or

¹Hkkx IIIµ[k.M 4º

Hkkjr dk jkti=k % vlk/kj.k

analogous offices under the Central Government or central autonomous bodies which interact with the

central recordkeeping agency on behalf of the subscribers for the purpose of National Pension System.

Further, the abbreviations “DTAs”, “DTOs” or “DDOs” shall stand for Directorate of Treasury and

Accounts, District Treasury Office and Drawing and Disbursing Officer under the State Government or

analogous offices under the State Government or State autonomous bodies which interact with central

recordkeeping agency on behalf of the subscribers for the purpose of National Pension System;

(ii)

Government nodal offices or PAOs or PrAOs or DTAs or DTOs or DDOs, which shall be in accordance with

the circulars or guidelines issued by the Authority, National Pension System Trust or the Central

Government or the concerned State Governement from time to time on registration of subscribers,

incorporating change or modification in subscriber details, timelines for remittance of National Pension

System contributions including legacy contributions, compensation of loss to the subscribers due to delay of

such remittance and any other related issue to protect the interest of the subscribers; and.

(b) the turnaround time for the grievance redressal in accordance with regulation 6.

Turnaround times for grievance redressal.- (1) An acknowledgement shall be sent to the complainant within

three working days of the receipt of the grievance by the concerned entity so identified for the purpose. The

acknowledgement shall contain the name and designation and contact details of the officer who shall be dealing

with the grievance received.

(2) The complainant shall be provided with a unique grievance number for future reference for every grievance

registered. The grievance redressal proceedings of the complaint shall be deemed to have commenced on the first

date of receipt of the grievance by an intermediary.

(3) In case the complaint received does not pertain to the intermediary to which the same has been lodged, the complaint

shall be transferred to the concerned intermediary within three working days, under intimation to the complainant.

(4) Where the intermediaries under National Pension System or any other pension scheme regulated by Authority has

resolved the complaint, within three working days, it may communicate the resolution along with the acknowledgement

to the complainant.

(5) Every grievance shall be disposed off within a period of thirty days of its receipt and a final reply shall be sent to the

complainant, containing details of resolution or rejection of the complaint, with reasons thereof recorded in writing.

(6) The intermediary under National Pension System or any other pension scheme regulated by Authority, while

disposing off the complaint, shall inform the complainant the manner in which he or she may pursue the complaint, if

dissatisfied with such resolution or rejection, as the case may be.

(7) If the complainant is not satisfied with the redressal of his grievances or if it has not been resolved by the

intermediary by the end of thirty days of the filing of the complaint, he may escalate the grievance to the National

Pension System Trust in accordance with the provisions contained in regulation 10. If the grievance remains unresolved

after its receipt at the National Pension System Trust, on the expiry of a period of thirty days from the receipt thereof, the

complainant may file a representation with the Ombudsman to be appointed by the Authority under these regulations

for redressal of the grievances of the complainant, within such period as has been specified for the purpose:

Provided that provisions of this sub-regulation, shall not apply where the complaint is directly in relation to a grievance

against the National Pension System Trust and no other intermediary:

Provided further that where the complaint is directly against the National Pension System Trust and no other

intermediary, the National Pension Trust shall resolve the grievance of the subscriber in the manner and within the

period specified under this regulation [except under sub-regulation (7)] and if the grievance remains unresolved, the

complainant may file an appeal with the Ombudsman to be appointed by the Authority under these regulations for

redressal of the grievances of the complainant, within such period as has been specified for the purpose.

(8) Any intermediary under the National Pension System and any other pension scheme regulated by the Authority is

required to maintain records of each complaint received by it and the measures taken by it for its redressal.

(9) The intermediary under the National Pension System and other pension scheme regulated by the Authority is also

required to submit periodic reports to the National Pension System Trust or Authority as may be specified from time to

time.

(10) Any failure on the part of intermediary under National Pension System or any other pension scheme to

follow the above-mentioned procedures and time-frames shall involve such penalties or other actions as may be

imposed or taken by the Authority in accordance with the provisions of the Act, in addition to any compensation that may

be required to be paid to the subscriber by such intermediary.

THE GAZETTE OF INDIA : EXTRAORDINARY

[PART III—SEC. 4]

Closure of grievance.—A grievance shall be considered as disposed off and closed in any of the following

instances, namely:—

(a)

when the intermediary or entity regulated by Authority has acceded to the request of the complainant fully;

(b)

where the complainant has indicated in writing, its acceptance of the response of the intermediary or entity

regulated by the Authority;

(c)

where the complainant has not responded within forty-five days of the receipt of the written response of the

intermediary or entity regulated by the Authority;

(d)

where the Grievance Redressal Officer has certified under intimation to the subscriber that the intermediary

or entity regulated by the Authority has discharged its contractual, statutory and regulatory obligations and

therefore closes the complaint;

(e)

where the complainant has not preferred any appeal within forty-five days from the date of receipt of

resolution or rejection of the grievance communicated by the intermediary or entity regulated by the

Authority or the National Pension System Trust, as the case may be;

(f)

where the decision of the Ombudsman in appeal has been communicated to such complainant:

Provided that the closure shall not be applicable where the Ombudsman or the Authority, as the case may be has

allowed filing of the appeal, beyond the specified period.

Categorisation of complaints.-Categorisation of complaints as may be specified by the Authority from time to

time shall be adopted by the intermediaries or any entity under National Pension System or any other pension

scheme regulated by the Authority and incorporated in their systems.

System Requirements.-The grievance redressal policy shall provide for automated systems to enable online

registration, tracking of status of grievances by the complainants and generation of periodical reports as may be

specified by the Authority. The system shall also be designed to that it can integrate seamlessly with the

Authority’s system in the manner as maybe specified by the Authority from time to time.

10. Escalation of Grievance to National Pension System Trust.-(1) Any subscriber whose grievance has not been

resolved within thirty days from the date of receipt of the grievance by the intermediary, or who is not satisfied

with the resolution provided by any intermediary under the National Pension System (other than National Pension

System Trust) shall register a grievance with the National Pension System Trust, against such intermediary. The

National Pension System Trust shall follow up the grievance with the concerned intermediary for redressal of the

subscriber grievance. The National Pension System Trust shall call for the resolution of the subscriber grievance

and respond to the subscriber within thirty days from the date of receipt of the grievance under this sub-regulation,

about the resolution of the grievances.

(2) The subscriber whose grievance has not been resolved by the intermediary within thirty days from the date of

submission of the grievance to the National Pension System Trust , or who is not satisfied with the resolution

provided by the National Pension System Trust shall prefer an appeal to the Ombudsman against the concerned

intermediary or entity .

(3) Nothing contained in sub- regulation (1) shall apply to a grievance which is directly against the National

Pension System Trust, and it shall be resolved by the National Pension System Trust in accordance with the

provisions of regulation 6.

CHAPTER III

APPOINTMENT AND FUNCTIONS OF OMBUDSMAN

11. Appointment of Ombudsman.-(1) The Authority shall appoint an Ombudsman, who shall receive, consider and

facilitate resolution of complaints or grievances which fall within the ambit of these regulations:

Provided that the Authority may appoint one or more Ombudsmen for such territorial jurisdiction as may be

specified from time to time by an order.

12. Establishment and appointment.-(1) With effect from such date as the Authority may, by an order fix, there shall

be established an office of Ombudsman for the purposes of these regulations.

(2) The Authority may, on recommendation of a Selection Committee, appoint one or more Ombudsmen for such

territorial jurisdiction as may be specified from time to time by an order.

(3) The Selection Committee referred in sub-regulation (2) shall consist of the following members, namely:—

(i)

an expert in the area of financial market operations to be nominated by the Chairperson;

(ii)

a person having special knowledge and experience of law, finance or economics, to be nominated by the

Chairperson.

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(iii) at least one member of the Ombudsman Selection Committee to be appointed by the Chairperson shall be a

representative of the Central Government.

(iv) An Executive Director of the Authority will be nominated by the Chairperson to be Secretary of the

Selection Committee.

(v)

The selection committee shall be headed by a whole-time member of the Authority.

(4) At the request of the Authority, the Selection Committee may also prepare a panel of persons out of which a

person may be appointed as Stipendiary Ombudsman.

(5) The panel under sub-regulation (4) shall remain in force for a maximum period of two years from the date of

selection:

Provided that any person in the existing panel shall be eligible to be included in the reconstituted panel.

13. Qualifications.-In order to be appointed as an Ombudsman a person shall be -

(a)

a citizen of India;

(b)

of high moral integrity ;

(c)

not below the age of forty-five years of age; and

(d)

either-

(i) be a retired District Judge or qualified to be appointed as a District Judge; or

(ii)

having at least ten years’ experience of service in the discharge of regulatory functions in any

regulatory body; or

(iii) having special knowledge and experience in law, finance, corporate matters, economics,

management or administration for a period of not less than ten years.

14. Disqualifications.-A person shall not be qualified to hold the office of the Ombudsman if he -

(i)

is an un-discharged insolvent ;

(ii)

has been convicted of an offence involving moral turpitude;

(iii) has been found to be of unsound mind and stands so declared by a competent court;

(iv) has been charge sheeted for any offence including economic offences ; or

(v) has been a whole-time director in the office of an intermediary under the National Pension System

or any other pension scheme regulated by the Authority and a period of at least three years has not

elapsed from the date of his cessation as such director.

15. Tenure.-(1) A person appointed as an Ombudsman shall hold office for a period of three years and shall be eligible

for reappointment for another period of two years:

Provided that no person shall hold the office of an Ombudsman after attaining the age of sixty-five years.

(2) The Authority, at any time, before the expiry of the period specified under sub-regulation (1) may

terminate the services of the Ombudsman by giving him notice of not less than three months in writing or

three months’ salary and allowances in lieu thereof, and the Ombudsman shall also have the right to

relinquish his office, at any time, before the expiry of period specified under sub-regulation (1), by giving

to the Authority a notice of not less than three months in writing.

16. Remuneration.-The salary, allowances, honorarium or fee payable to, and other terms and conditions of service of,

an Ombudsman shall be such as may be determined by the Authority from time to time.

17. Stipendary Ombudsman.-(1) Without prejudice to the provisions of sub-regulation (2) of regulation 12, the

Authority may appoint a person as a Stipendiary Ombudsman out of the panel prepared by the selection committee

under sub-regulation (4) of regulation 12, for the purpose of acting as an Ombudsman in respect of a specific

matter or matters in a specific territorial jurisdiction, as may be specified in the order of appointment.

(2) A person who is eligible to be appointed as Ombudsman under these regulations shall be eligible to be

appointed as a Stipendiary Ombudsman.

(3) Save as otherwise specified by the Authority, the Stipendiary Ombudsman shall exercise all powers and

functions as are vested in a Ombudsman under these regulations.

(4) The Stipendiary Ombudsman shall be paid such fees or honorarium and allowances for the services rendered by

him, as may be determined by the Authority from time to time.

18. Territorial jurisdiction.-Every Ombudsman or Stipendiary Ombudsman shall exercise jurisdiction in relation to

an area as may be specified by the Authority by an order.

19. Location of Office.-(1) The office of Ombudsman shall be located at the head office of the Authority and if more

than one Ombudsmen are appointed then the office of any such Ombudsmen may be located at any other office of

the Authority or any other place as may be specified by the Authority from time to time.

THE GAZETTE OF INDIA : EXTRAORDINARY

[PART III—SEC. 4]

Provided that the Stipendiary Ombudsman when appointed for any specific complaint or complaints shall be

located at such place as may be specified.

(2) In order to expedite disposal of complaints, the Ombudsman or Stipendiary Ombudsman, as the case may be,

may hold sittings at such places within his area of jurisdiction as may be considered necessary and proper by

him.

(3) The Authority may provide the premises and other infrastructures including staff or secretarial assistance for

the office of Ombudsman or Stipendiary Ombudsman, as the case may be.

20. General Powers and Functions of Ombudsman.-The Ombudsman shall have the following powers and functions

to-

(a) receive complaints as specified in these regulations against any intermediary or entity and to consider such

complaints and facilitate resolution thereof by amicable settlement;

(b) approve a friendly or amicable settlement of the dispute between the parties;

21. Other powers and functions.-(1) The Ombudsman shall -

(a) draw up an annual budget for his office in consultation with the Authority and shall incur expenditure

within and in accordance with the provisions of the approved budget;

(b) submit an annual report to the Authority within three months of the close of each financial year containing

general review of activities of his office; and

(2) Every annual report of the Ombudsman shall be submitted in such form and manner as may be specified by

the Authority.

Explanation.-For the purposes of this regulation, the expression “financial year” means the period from the 1st

day of April of a year to the 31st day of March of the following year.

CHAPTER IV

APPEAL WITH OMBUDSMAN AND ADJUDICATION

22. Filing of appeal with Ombudsman.–(1) An appeal may be filed with the Ombudsman under these regulations

where-

(a) by a complainant whose grievance has not been resolved within thirty days from the escalation of the

grievance by filing a representation with the National Pension System Trust under regulation 10; or

(b) by a complainant, where a complaint has been made directly against the National Pension System Trust

and no other intermediary and the same remains unresolved within the specified period of thirty days; or

whose grievance remains unresolved for a period of thirty days from the filing of his complaint against

such pension scheme;

The complainant may, himself or through an authorised representative (not being a legal practitioner) file an

appeal with the Ombudsman within whose jurisdiction the branch office or head office or registered office of an

intermediary under the National Pension System or of any other pension scheme regulated under the Act, is

located.

Provided that if the Authority has not notified any Ombudsman for a particular locality or territorial jurisdiction,

the complainant may request the Ombudsman located at the Head Office of the Authority for forwarding his appeal

to the Ombudsman of competent jurisdiction.

(2) The appeal shall be in writing duly signed by the complainant or his authorised representative (not being a legal

practitioner) in the Form specified in the Schedule to these regulations and supported by documents, if any.

(3) No appeal to the Ombudsman shall lie -

(a) unless the complainant had, before making an appeal to the the Ombudsman concerned, made a written

complaint to the concerned entity (viz. intermediary or entity under National Pension System or any other

pension scheme regulated by the Authority) named in the complaint and the concerned entity has rejected the

complaint or the complainant has not received any reply within a period of thirty days after the concerned

entity received his complaint or the complainant is not satisfied with the reply given to him by the concerned

entity and thereafter the grievance has been escalated by making a representation to the National Pension

System Trust and the complainant has not received any reply or where the complaint has been made directly

against the National Pension System Trust and no other intermediary , and remains unresolved within the

specified period of thirty days, or is not satisfied with the reply given to him as the case may be;

(b) unless the appeal is made within forty-five days from the date of receipt of response of the National

Pension System Trust under regulation 10 or under regulation 6, as the case may be, or within next forty-five

days, following the date of expiry of thirty days from the date of filing a representation or complaint with the

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National Pension System Trust, as the case may be, and no reply having been received to such representation or

complaint:

Provided that the Ombudsman may entertain any appeal beyond the specified time limit for filing of appeal, for

sufficient cause or reasons thereof provided by the complainant. The Ombudsman may reject any appeal where

he feels that such delay is not justifiable, for reasons to be recorded in writing;

or Ombudsman concerned in any previous proceedings, whether or not received from the same complainant or

along with any one or more or other complainants or any one or more of the parties concerned with the subject-

matter;

(d) if the appeal pertains to the same subject-matter for which any proceedings before the Authority or any

court, tribunal or any other forum is pending or a decree or award or a final order has already been passed by

any such competent authority, court, tribunal, or forum;

(e) if the appeal is in respect of or pertaining to a matter for which action has been taken by the Authority

under section 30 of the Act or under any other regulations made under the Act.

(4) The Ombudsman may dismiss in limine an appeal on any of the grounds specified under sub-regulation (3) or

when such appeal is frivolous in his opinion.

23. Power to call for information.-(1) For the purpose of carrying out his duties under these regulations, an

Ombudsman may require the intermediary or any entity under the National Pension System or any other pension

scheme regulated by the Authority named in the complaint or any other person, institution or body to provide any

information or furnish certified copy of any document relating to the subject- matter of the complaint which is or is

alleged to be in its or his possession:

Provided that in the event of failure of the intermediary or entity under National Pension System or any other

pension scheme regulated by the Authority to comply with the requisition made under sub-regulation (1)

without any sufficient cause, the Ombudsman may, if he deems fit, draw the inference that the information, if

provided or copies if furnished, would be unfavourable to the intermediary or entity under the National Pension

System or any other pension scheme regulated by the Authority:

Provided further that the Ombudsman shall report about such non-compliance to the Authority.

(2) The Ombudsman shall maintain confidentiality of any information or document coming to his knowledge or

possession in the course of discharging his duties and shall not disclose such information or document to any

person except and as otherwise required by law or with the consent of the person furnishing such information or

document:

Provided that nothing in this sub-regulation shall prevent the Ombudsman from disclosing information or

document furnished by a party in a complaint to the other party or parties, to the extent considered by him to be

reasonably required to comply with the principles of natural justice and fair play in the proceedings:

Provided further that provisions of this sub-regulation shall not apply in relation to the disclosures made or

information furnished by the Ombudsman to the Authority or to the publication of Ombudsman’s award in any

journal or newspaper or filing thereof before any court, forum or authority.

24. Settlement by mutual agreement.-(1) As soon as it may be practicable so to do, the Ombudsman shall cause a

notice of the receipt of any complaint along with a copy of the complaint to be sent to office of the intermediary or

entity under the National Pension System or any other pension scheme regulated by the Authority, named in the

complaint and endeavour to promote a settlement of the complaint by agreement or mediation between the

complainant and the intermediary or entity concerned under the National Pension System or any other pension

scheme named in the complaint.

(2) If any amicable settlement or friendly agreement is arrived at between the parties, the Ombudsman shall pass

an award in terms of such settlement or agreement within thirty days from the date thereof and direct the parties to

perform their obligations in accordance with the terms recorded in the award.

(3) For the purpose of promoting a settlement of the complaint, the Ombudsman may follow such procedure and

take such actions as he may consider appropriate.

25. Award on adjudication.-(1) In the event, the matter is not resolved by mutually acceptable agreement within a

period of thirty days of the receipt of the complaint or such extended period as may be permitted by the

Ombudsman, he shall, based upon the material placed before him and after giving opportunity of being heard to the

parties, give his award in writing or pass any other directions or orders as he may consider appropriate.

(2) The award on adjudication shall be made by the Ombudsman within a period of ninety days from the date of

the filing of the complaint:

Provided that no award shall be invalidated by reason alone of the fact that the award was made beyond the said

period of ninety days.

(3) Where the award by the Ombudsman, including compensation and interest, if any, exceeds a sum of rupees ten

lakhs, such award shall be sent to the Authority for confirmation. The designated member of the Authority may

confirm or vary the award, after hearing the parties concerned.

THE GAZETTE OF INDIA : EXTRAORDINARY

[PART III—SEC. 4]

(4) The Ombudsman shall send his award to the parties, to the adjudication, to perform their obligations under the

award.

26. Correction of award.-(1) Within fifteen days from the receipt of the award, a party, with notice to the other

party, may request the Ombudsman to correct any computation errors, any clerical or typographical errors or any

other errors of a similar nature occurring in the award.

(2) If the Ombudsman considers the request made under sub-regulation (1) to be justified, he shall make the

correction within fifteen days from the receipt of the request which shall form part of the award.

(3) The Ombudsman may also rectify any error of the type referred to in sub-regulation (1), on his own initiative,

within fifteen days from the date of the award.

27. Evidence Act not to apply in the proceedings before Ombudsman.-(1) In proceedings before the Ombudsman

strict rules of evidence under the Evidence Act, 1872 (1 of 1872) shall not apply and the Ombudsman may

determine his own procedure consistent with the principles of natural justice.

(2) The Ombudsman shall decide whether to hold oral hearings for the presentation of evidence or for oral

argument or whether the proceeding shall be conducted on the basis of documents and other materials.

Provided that it shall not be necessary for a subscriber to be present at the oral hearing of proceedings under these

regulations and the Ombudsman may proceed on the basis of the documentary evidence submitted before him.

(3) No legal practitioner shall be permitted to represent the respondents at the proceedings before the Ombudsman

except where a legal practitioner has been permitted to represent the complainants by the Ombudsman.

28. Finality of award and circumstances of revision.-(1) Subject to the provisions of sub-regulations (3) and (4), an

award shall be final and binding on the parties and persons claiming under them respectively.

(2) Any party aggrieved by the award passed by the Ombudsman may within thirty days from the receipt of the

award under regulation 24 or corrected award under regulation 25, file an application for revision before the

Authority setting out the grounds for revision of the award:

Provided that the designated member of the Authority may entertain any revision beyond the specified time limit

for filing of the same, for sufficient cause or reasons thereof, provided by the party seeking such revision.

(3) There shall be no revision against the order passed by the designated member of the Authority, under sub-

regulation (3) of regulation 25.

(4) Subject to sub-regulation (3) an award may be revised by the designated member of the Authority only if –

(a) there is substantial mis-carriage of justice; or

(b) there is an error apparent on the face of the award.

(5) Where an application for revision of the award under sub-regulation (2) is filed by a party from whom the

amount mentioned in the award is to be paid to the other party in terms of the award, such application shall not be

entertained by the designated member of the Authority, unless the party filing the revision has deposited with the

Authority, seventy-five per cent. of the amount mentioned in the award:

Provided that the designated member of the Authority, may, for reasons to be recorded in writing, waive or

reduce the amount to be deposited under this sub-regulation.

(6) The designated member of the Authority may revise the award and pass such order as it may deem appropriate.

The designated member of the Authority while hearing or deciding the revision application may in addition, pass

such other directions in writing, as it deems fit in accordance with the provisions of the Act.

(7) The designated member of the Authority shall endeavour to dispose of the matter within a period of sixty

days of the filing of the application for revision.

(8) The party so directed shall implement the award within thirty days of receipt of the order of the Authority on

revision or within such period as may be specified by the designated member of the Authority in the order

disposing off the application for revision.

(9) The Authority may determine its own procedure consistent with principles of natural justice in the matter of

disposing of application for revision and may dismiss such application in limine if it does not satisfy any of the

grounds specified in sub-regulation (3).

29. Cost and Interest.-(1) The Ombudsman or the designated member of the Authority, as the case may be, shall be

entitled to award reasonable compensation along with interest including future interest till date of satisfaction of the

award at a rate which may not exceed one percent per mensem.

(2) The Ombudsman in the case of an award, or the designated member of the Authority in the case of order passed

in application for revision of the award, as the case may be, may determine the cost of the proceedings in the award

and include the same in the award or as the case may be, in the order. Such cost may be payable to the party

concerned or may be directed to be credited to the Subscriber Education and Protection Fund.

(3) The Ombudsman or the designated member of the Authority may impose cost on the complainant for filing

complaint or any petition for revision, which is frivolous.

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CHAPTER V

IMPLEMENTATION OF THE AWARD

30. Implementation of the award.-(1) The award shall be implemented by the party so directed within thirty days of

receipt of the award from the Ombudsman or an order of the designated member of the Authority passed in

confirmation or revision, as the case may be, or within such period as specified in the award or order of the

Authority.

(2) If any person fails to implement the award or order of the designated member of the Authority passed in the

revision petition, without reasonable cause -

(a) he shall be deemed to have failed to redress subscribers’ grievances and shall be liable to a penalty under

sub-section (3) of section 28 of the Act;

(b) he shall also be liable for -

(i)

an action for suspension or cancellation of certificate of registration; or

(ii)

such other action permissible which may be deemed appropriate in the facts and circumstances of the

case:

Provided that no such order shall be passed without following the procedure laid down under the

relevant rules or regulations.

31. Display of the particulars of the ombudsman in office premises and documents.-(1) Every intermediary under

the National Pension System and any other pension scheme regulated by the Authority shall display the name and

address of the Ombudsman as specified by the Authority to whom the complaints are to be made by any aggrieved

person in its office premises in such manner and at such place, so that it is put to notice of the subscribers visiting

their office premises

(2) The intermediary or entity under the National Pension System and any other pension scheme regulated by the

Authority in its offer document or subscriber’s agreements or notifications, office memorandum or circulars shall

give full disclosure about the grievance redressal mechanism through the Ombudsman under these regulations.

(3) Any failure to disclose the grievance redressal mechanism through the Ombudsman under sub-regulation (2) or

any failure to display the particulars as per sub-regulation (1) may attract the penal provisions contained in sub-

section (3) of section 28 of the Act.

CHAPTER VI

MISCELLANEOUS

32. Removal of difficulties.-If any difficulty arises in giving effect to the provisions of these regulations, the

Authority may issue such directions or clarifications as it may deem necessary or expedient for removing the

difficulty.

33. Appeal to the Securities Appellate Tribunal.-Any appeal against the order passed by the designated member of

the Authority under this regulation shall lie with the Securities Appellate Tribunal, as provided in section 36 of the

Act.

HEMANT G. CONTRACTOR, Chairperson

[ADVT.-III/4/Exty./203/14]

Annexure

Key details to be captured for filing of grievances with the Ombudsman

1. Name, address, contact number and e-mail address of the complainant

2. Permanent Retirement Account Number (PRAN), if available

3. CRA/POP/Other Intermediary/Other Pension Scheme Acknowledgement Reference Number (in case of

reminder)

4. Nature of complaint type/category

Registration

b. Contributions

Investment option (Tier I/II)

d. Subscriber Account

Investment management

i. Disclosures

ii. Unit allocation

iii. Performance

THE GAZETTE OF INDIA : EXTRAORDINARY

[PART III—SEC. 4]

Portability of investments

i. Change in location

ii. Change in fund manager

iii. Change in scheme

g. Charges and fees

h. Annuity and commutation at retirement

i. Process

ii. Valuation

Premature Withdrawals

i. Process

ii. Valuations

Service quality

i. Intermediary

ii. Website

iii. Key comments

k. Any other grievance not listed above.

5. Dates and details of earlier correspondence with the intermediary under National Pension System or any

other pension scheme.

6. Dates and details of correspondence of escalation of grievance with the National Pension System Trust

7. Enclosures, if any

SCHEDULE

[See regulation 22 (2)]

FORM

(FOR OFFICE USE ONLY)

Complaint Number

Year

Date of Receipt

(TO BE FILLED UP BY THE COMPLAINANT)

The Ombudsman /Pension Fund Regulatory and Development Authority

(* give address of the office of the Authority or the address of the Ombudsman having jurisdiction ……)

Dear Sir/Madam,

Sub: Complaint against …………………….(Name of the intermediary or entity under National Pension System or any

other pension scheme)

1. DETAILS OF THE COMPLAINANT:

Sr. No.

Particulars

Details

Name (s)

Full Address

Contact No. Tel. No.

Mobile No

Email ID

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2. DETAILS OF THE COMPLAINT:

Sr.

No.

Particulars

Details

Remarks

Subject Matter/Grounds of the complaint

Details of the complaint

space

not

sufficient,

please

enclose

separate

sheet

Name of the intermediary/entity against which

complaint has been made

Please enclose a

copy

the

complaint

Address

and

contact

details

the

intermediary/entity

Date

the

Complaint

made

the

intermediary/entity

Unique

Grievance

Number

provided

intermediary

Whether any reminder was sent by the

complainant

YES/NO

If yes, please enclose

copy

the

reminder

Whether any reply has been received by the

complainant

YES/NO

yes,

please

enclose a copy of

the reply of the

intermediary

under

National

Pension System or

any other pension

scheme

If yes, whether the complainant is satisfied with

the reply

YES/NO

Date of representation by the complainant to the

National Pension System Trust

Please enclose a

copy

the

representation

Whether any reminder was sent by the

complainant to the National Pension System

Trust

YES/NO

If yes, please enclose

copy

the

reminder

Whether the complainant has received any reply

of the intermediary or National Pension System

Trust after representation with National Pension

System Trust

YES/ NO

If yes, please enclose

a copy of the reply of

the intermediary or

National

Pension

System Trust

3. NATURE OF RELIEF SOUGHT FROM THE OMBUDSMAN/AUTHORITY…..……………………………………

(Please enclose - a copy of documentary proof, if any, in support of your claim)

4. DECLARATION

I/ We, the complainant/s herein declare that:

(a) the information furnished herein above is true and correct; and

(b) I/ We have not concealed or misrepresented any fact stated in aforesaid columns and the documents

submitted herewith.

2. The complaint is filed before expiry of prescribed period reckoned in accordance with the provisions of these

regulations.

THE GAZETTE OF INDIA : EXTRAORDINARY

[PART III—SEC. 4]

3. (i) The subject matter of the present complaint has never been brought before the Office of the Pension Fund

Regulatory and Development Authority/Ombudsman by me/or by any one of us or by any of the parties

concerned with the subject matter to the best of my/our knowledge.

(a) The subject matter of the present complaint is not in respect of the same which was settled through the

Office of the Pension Fund Regulatory and Development Authority/Ombudsman in any previous

proceedings.

(b)

The subject matter of the present complaint has not been decided by any forum/court.

(ii) The subject matter of the present complaint is pending since….. (please mention the date when the matter

was filed) before …… (*Please mention the name of the forum/court/ before whom pending …. ) and the

proceedings are likely to take longer time in its final adjudication as contemplated in the regulations.

4. I/We authorise the intermediary or entity under National Pension System or any other pension scheme provider

to disclose any such information/ documents furnished by us to the Pension Fund Regulatory and Development

Authority/Ombudsman and disclosure whereof in the opinion of the Pension Fund Regulatory and

Development Authority/Ombudsman is necessary and is required for redressal of any other complaint or our

complaint.

5. I/We have carefully gone through the provisions of the Pension Fund Regulatory and Development Authority

(Redressal of subscriber Grievance ) Regulations, 2015.

Yours faithfully

(Signature)

(Complainant )

NOMINATION/AUTHORISIATION – (If the complainant wants to nominate/authorise his representative, not being a

legal practitioner, to appear and make submissions on his behalf before the Ombudsman, the following declaration

should also be submitted.)

I/We the above named complainant/s hereby nominate Shri/Smt…………………………...………………….. who is not

a legal practitioner and whose address is …………………………………………………………………………………as

my/our REPRESENTATIVE in all proceedings of this complaint and confirm that any statement, acceptance or

rejection made by him/her shall be binding on me/us. He/She has signed below in my presence.

ACCEPTED

(Signature of Representative)

(Signature of Complainant)

Printed by the Manager, Government of India Press, Ring Road, Mayapuri, New Delhi-110064

and Published by the Controller of Publications, Delhi-110054.