7628 GI/2018

(1)

jftLVªh laö Mhö ,yö&33004@99

REGD. NO. D. L.-33004/99

vlk/kj.k

EXTRAORDINARY

Hkkx III—[k.M 4

PART III—Section 4

izkf/dkj ls izdkf'kr

PUBLISHED BY AUTHORITY

la- 547]

ubZ fnYyh] 'kqØokj] fnlEcj 28] 2018@ikS"k 7] 1940

No. 547]

NEW DELHI, FRIDAY, DECEMBER 28, 2018/PAUSHA 7, 1940

Hkkjrh; nwjlapkj fofu;ked izkf/kdj.k

vf/klwpuk

ubZ fnYyh] 28 fnlEcj] 2018

Qk.lalalala. 21&4@2018 ch,aMlh,l

21&4@2018 ch,aMlh,l

21&4@2018 ch,aMlh,l.&dsanz ljdkj] lapkj ,oa lwpuk izkS|ksfxdh ea=ky; ¼nwjlapkj foHkkx½] dh vf/klwpuk la[;k 39 ds lkFk

ifBr Hkkjrh; nwjlapkj fofu;ked izkf/kdj.k vf/kfu;e] 1997 ¼1997 dk 24½ dh /kkjk 11 dh mi&/kkjk ¼1½ ds [kaM ¼ch½ ds mi[kaM ¼v½ ds lkFk

ifBr /kkjk 36 }kjk iznÙk 'kfDr;ksa dk iz;ksx djrs gq,]&

¼,½ tks mDr vf/kfu;e dh /kkjk 11 dh mi&/kkjk ¼1½ ds [kaM ¼Mh½ vkSj /kkjk 2 dh mi&/kkjk ¼1½ ds [kaM ¼ds½ ds ijarqd ds rgr dsUnzh; ljdkj dks

iznÙk 'kfDr;ksa dk iz;ksx djrs gq, tkjh dh xbZ] vkSj

¼ch½ fnukad 9 tuojh] 2004 dks Hkkjr ds jkti=] vlk/kkj.k Hkkx II] [kaM 3 esa izdkf'kr vf/klwpuk la[;k dk-vk- 44 ¼bZ½ vkSj 45 ¼bZ½ ds rgr &

Hkkjrh; nwjlapkj fofu;ked izkf/kdj.k ,rn~}kjk fuEuor~ fofu;e cukrk gS] vFkkZr~ nwjlapkj ¼izlkj.k vkSj dscy½ lsok,a&lsok dh xq.koÙkk ds ekud

rFkk miHkksDrk laj{k.k ¼,Msªlscy iz.kkfy;ka½ fofu;e] 2017 ¼2017 dk 2½] uker%&

¼1½ bu fofu;eksa dks nwjlapkj ¼izlkj.k vkSj dscy½ lsok,a&lsok dh xq.koÙkk nwjlapkj ¼izlkj.k vkSj dscy½ lsok,a&lsok dh xq.koÙkk ds ekud

rFkk miHkksDrk laj{k.k ¼,Msªlscy iz.kkfy;ka½ ¼la'kks/ku½ fofu;e] 2018 ¼2018 dk 11½ dgk tk,xk]

¼2½ ;g fofu;e vkf/kdkfjd jkti= esa izdk’ku dh frfFk ls ykxw gksaxsA

nwjlapkj ¼izlkj.k vkSj dscy½ lsok,a&lsok dh xq.koÙkk rFkk miHkksDrk laj{k.k ¼,Msªlscy iz.kkfy;ka½ fofu;e] 2017 ¼ftUgsa blds i'pkr~ ewy

fofu;e dgk tk,xk½ ds fofu;e 45 esa mi& fofu;e ¼3½ ds LFkku ij fuEu izfrLFkkfir fd;k tk,xk] uker%&

**¼3½ bu fofu;eksa ds tkjh gksus ls iwoZ ekStwnk fofu;eksa esa fufgr dksbZ Hkh iSd] ;kstuk ;k cqds dks çHkkfor ugha fd;k tk,xk rFkk Vsyhfotu pSuyksa

ds lHkh forjd 31 tuojh] 2019 rd lHkh miHkksDrkvksa dks mä iSd] ;kstuk ;k cqds dks fujarj cuk, j[ksaxsA

c'krsZ fd Vsyhfotu pSuyksa ds lHkh forjdksa ds fy, 31 tuojh] 2019 ds ckn bu fu;eksa ds mica/kksa ds vuqikyu esa vius lHkh ekStwnk

iSd] ;kstukvksa ;k cqds dks lekIr ;k la'kksf/kr djuk vfuok;Z gksxkA

THE GAZETTE OF INDIA : EXTRAORDINARY

[PART III—SEC. 4]

c'krsZ fd vkxs Vsyhfotu pSuyksa ds lHkh forjd 31 tuojh] 2019 dks ;k mlls igys bu fofu;eksa ds mic/kksa ds vuqikyu gsrq xzkgdksa

dks u, iSd] ;kstukvksa ;k cqds dh lnL;rk ds fy, fodYi ,oa vkWQj çnku djsaxs rFkk ;g Hkh lqfuf'pr djsaxs fd 31 tuojh 2019 ds ckn gh

miHkksDrk }kjk pqus x, u, iSd] Iyku ;k cqds ds vuqlkj miHkksDrkvksa dks lsok miyC/k djokbZ tk,A

,l- ds- xqIrk- lfpo

[ foKkiu III@4@vlk-@451@18]

uksV 1

uksV 1: ewy fofu;eksa dks vf/klwpuk la[;k 21&5@2016& ch,aMlh,l ds ek/;e ls fnukad 03 ekpZ] 2017 dks izdkf’kr fd;k x;k FkkA

uksV 2

uksV 2: O;k[;kRed Kkiu] nwjlapkj ¼izlkj.k vkSj dscy½ lsok,a&lsok dh xq.koÙkk nwjlapkj ¼izlkj.k vkSj dscy½ lsok,a&lsok dh xq.koÙkk ds ekud

rFkk miHkksDrk laj{k.k ¼,Msªlscy iz.kkfy;ka½ ¼la'kks/ku½ fofu;e] 2018 ds mÌs’;ksa vkSj dkj.kksa dks Li”V djrk gSA

O;k[;kRed Kkiu

Hkkjrh; nwjlapkj fofu;ked izkf/kdj.k }kjk le;≤ ij tkjh fd, x, lsok dh xq.koÙkk laca/kh fofu;eksa esa rkyesy fcBkus rFkk

fofHkUu IysVQkekZsa ds fy, ,d ,dhÑr fofu;ked <+kapk rS;kj djus ds fy, fnukad 18 ebZ] 2016 dks ijke'kZ i= tkjh fd;kA bl ijke'kZ i= ds

ifj.kkeLo:i] fnukad 3 ekpZ] 2017 ¼ftls blds ckn lsok dh xq.koŸkk fofu;ked 2017 dgk x;k gS½ dks nwjlapkj ¼izlkj.k vkSj dscy½ lsok,a&lsok

dh xq.koÙkk ds ekud rFkk miHkksDrk laj{k.k ¼,Msªlscy iz.kkfy;ka½ fofu;e] 2017 ¼2017 dk 2½ vf/klwfpr fd;k x;kA iqjkus ls u, fofu;ked <+kaps esa

fuckZ/k ijkxeu dks l{ke cukus ds fy, izkf/kdj.k us bu fofu;eksa esa lsok iznkrkvksa dks fofu;eksa vkSj VSfjQ vkns'kksa ds vuqikyu esa vius lHkh

ekStwnk iSdstksa] cqds rFkk IykWuksa dks ;k rks can djus vFkok la'kksf/kr djus ds fy, 180 fnuksa rd dk le; iznku djus dk mica/k fd;kA ;s fofu;e]

lsok dh is'kd'k djus] lhihbZ ;kstuk] miHkksDrk lgk;rk dsUnz] dLVej ds;j izksxzkfeax lfoZl rFkk csolkbV ls lac) dfri; mica/kksa dk Hkh izko/kku

djrs gSa ftUgsa bu fofu;eksa ds vkf/kdkfjd jkti= esa izdk'ku dh frfFk ls 120 fnukas ds vanj dk;kZfUor fd;k tkuk gSA

mi;qZDr fofu;eksa ds vykok] izkf/kdj.k us 2017 ds var%la;kstu fofu;e rFkk 2017 ds VSfjQ vkns'kksa dks Hkh vf/klwfpr fd;kA lsok dh

xq.koŸkk fofu;e 2017 dks dfri; lsok iznkrkvksa rFkk miHkksDrk }kjk ekuuh; fnYyh mPp U;k;ky; esa pqukSrh nh xbZ Fkh] ftlesa vU; ckrkas ds lkFk

gh lkFk bu fofu;eksa ij jksd yxkus rFkk mUgsa vikLr djus dk Hkh vuqjks/k fd;k x;k FkkA ekuuh; mPp U;k;ky; fnYyh esa lquokbZ ds nkSjku]

izkf/kdj.k us ekuuh; mPp U;k;ky; dks ;g tkudkjh nh dh ekuuh; mPp U;k;ky; enzkl ds le{k yafcr var%la;kstu fofu;e rFkk VSfjQ vkns'k]

ftuesa ekuuh; loksZPp U;k;ky; }kjk ;Fkk fLFkfr cuk, j[kus ds vkns'k fn, x, Fks] ds eÌsutj izkf/kdj.k o"kZ 2017 ds lsok dh xq.koÙkk fofu;e dks

ykxw ugha dj jgk gSA bl ij] ekuuh; mPp U;k;ky; fnYyh us Hkknwfoizk dks funs'k fn;k fd og ekuuh; mPp U;k;ky; enzkl }kjk fu.kZ; fn,

tkus ij izkf/kdj.k] ;kfpdkdrkZvksa dks fu.kZ; ds ifj.kkeksa ds ckjs esa tkudkjh iznku djsxk vkSj lkFk gh og vkns'kksa ij dk;Zokgh djus ls iwoZ

ekuuh; mPp U;k;ky; fnYyh dks Hkh lwfpr djsxkA

pwafd lsok dh xq.koÙkk fofu;e] 2017 dk dk;kZUo;u] o"kZ 2017 ds var%la;kstu fofu;e rFkk 2017 ds VSfjQ vkns'k ls Hkh tqM+k gqvk Fkk]

blfy, ekuuh; loksZPp U;k;ky; }kjk fnukad 8 ebZ] 2017 ds 2017 dh ,l,yih la[;k 14336 esa ikfjr vkns'k ds eÌsutj] mudk dk;kZUo;u Hkh

vkLFkfxr dj fn;k x;k FkkA ekuuh; mPp U;k;ky; enzkl us vius fnukad 2 ekpZ] 2018 rFkk 23 ebZ] 2018 ds fu.kZ; ds ek/;e ls nwjlapkj

¼izlkj.k vkSj dscy½ lsok,a ¼vkBoka½ ¼,Msªlscy iz.kkfy;ka½ VSfjQ vkns'k] 2017 rFkk nwjlapkj ¼izlkj.k vkSj dscy½ var%la;kstu ¼,Msªlscy iz.kkfy;ka½

fofu;e] 2017 dh oS/krk dks cjdjkj j[kkA rRi'pkr~ izkf/kdj.k us 3 tqykbZ] 2018 dks ,d izsl foKfIr tkjh djds] fgr/kkjdksa dks lwfpr fd;k x;k

fd var%la;kstu fofu;e 2017] VSfjQ vkns'k 2017 rFkk lsok dh xq.koÙkk fofu;e] 2017 fnukad 03 tqykbZ] 2018 ls izHkkoh gks x, gSaA

u, fofu;ked <kaps dks lqpk: :i ls fØ;kfUor djus ds fy,] Hkknwfoizk us fiNys 4&6 lIrkg esa miHkksDrk leFkZu lewgksa ds lkFk gh

lkFk fgr/kkjdksa lfgr cSBdksa vkSj ijke'kksaZ dh ,d J`a[kyk vk;ksftr dhA bu cSBdksa ds nkSjku] dqN fgrèkkjdksa }kjk /;ku vkdf”kZr fd;k x;k fd

Mhihvks }kjk fMLVªhC;wVj fjVsy çkbl ¼Mhvkjih½ 3 tqykÃ 2018 ls 180 fnuksa ds vanj ?kksf"kr fd;k tk ldrk gS vkSj xzkgdksa dks mlh vof/k ds

vanj u, <kaps esa varj.k djuk Hkh vko';d gSA Mhvkjih dh ?kks"k.kk ds ckn xzkgdksa ls fodYi ysus ds lkFk gh lkFk u, <kaps esa ykus ds fy, varj.k

dh bl iwjh çfØ;k dks ,d lkFk ugÈ fd;k tk ldrk gSA blds vykok] miHkksäkvksa dks u, <kaps ds ckjs esa tkx:d djus ds fy, vkSj lHkh

miHkksDrkvksa ls Vhoh pSuyksa dh uÃ ilan ysus dh çfØ;k ds fy, dqN le; vkSj lalkèkuksa dh vko';drk gksxhA

çlkj.k vkSj dscy lsok {ks= ds eq[; lsok çnkrkvksa ds eq[; dk;Zdkjh vf/kdkfj;ksa ds lkFk 19 fnlacj 2018 dks çkf/kdj.k dh cSBd Hkh

gqbZA iqjkus fofu;ked <kaps ls u, fofu;ked <kaps ds fy, fuckZ/k varj.k ds eqís ij fo'ks"k :i ls ppkZ vkSj fopkj&foe'kZ fd;k x;kA blds ckn]

varj.k dh rS;kfj;ksa dk vkdyu djus ds fy,] çkfèkdj.k us 27 fnlacj 2018 dks lHkh çlkjdksa vkSj çeq[k Mhihvks

¼MhVh,p@,e,lvks@,pvkbZVhl~@vkbZihVhoh½ ds lkFk ,d vkSj cSBd dhA bl ppkZ ls ;g lkeus vk;k fd vfèkdka'k fgrèkkjd u, fofu;ked <kaps

ds dk;kZUo;u ds fy, lkekU;r% rS;kj gSaA gkykafd] xzkgdksa dh ilan dks bdëk djus dh çxfr èkheh gSA ns'k Hkj ds xzkgdksa dks iqjkus ls u, <kaps esa

fuckZ/k ijkxeu ds fy,] dqN vkSj le; okaNuh; gSA rnuqlkj] çkfèkdj.k us m|ksx ds vuqjksèk ij lgefr O;ä dh gS vkSj ;g fu.kZ; fy;k fd u,

fofu;ked <kaps esa çokl ds fy, Vhoh pSuyksa ds miHkksDrkvksa ds fodYi çkIr djus ds fy, Mhihvks dks 31 tuojh 2019 rd dk le; fn;k tk

¹Hkkx IIIµ[k.M 4º

Hkkjr dk jkti=k % vlk/kj.k

ldrk gSA miHkksDrkvksa dks rnuqlkj 1 Qjojh 2019 ls muds fodYiksa ds vuqlkj u, fofu;ked <kaps esa varj.k fd;k tk,xkA bl lacaèk esa] Hkknwfoizk

}kjk 27 fnlacj 2018 dh xfrfofèk;ksa dh ,d foLr`r vuqlwph Hkh tkjh dh gSA

rnuqlkj] fnukad 3 ekpZ] 2017 ds ewy fofu;e ds fofu;e 45¼3½ dks la'kksf/kr fd;k x;k gSA

TELECOM REGULATORY AUTHORITY OF INDIA

NOTIFICATION

New Delhi, the 28th December, 2018

F. No.21-4/2018-B&CS.—In exercise of the powers conferred by section 36, read with sub-clause (v) of clause

(b) of sub-section (1) of section 11, of the Telecom Regulatory Authority of India Act, 1997 (24 of 1997), read with

notification of the Central Government, in the Ministry of Communication and Information Technology (Department of

Telecommunications), No.39, —

(a) issued, in exercise of the powers conferred upon the Central Government under clause (d) of sub-section (1) of

section 11 and proviso to clause (k) of sub section (1) of section 2 of the said Act, and

(b) published under notification No. S.O.44 (E) and 45 (E) dated the 9th January, 2004 in the Gazette of India,

Extraordinary, Part II, Section 3,......

the Telecom Regulatory Authority of India hereby makes the following regulations to amend the Telecommunications

(Broadcasting and Cable) Services Standards of Quality of Service and Consumer Protection (Addressable Systems)

Regulations, 2017 ( 2 of 2017), namely:-

1. (1) These regulations may be called the Telecommunications (Broadcasting and Cable) Services Standards of Quality

of Service and Consumer Protection (Addressable Systems) (Amendment) Regulations, 2018 (11of 2018).

(2) They shall come into force with effect from the date of their publication in the Official Gazette.

In regulation 45 of the Telecommunications (Broadcasting and Cable) Services Standards of Quality of Service

and Consumer Protection (Addressable Systems) Regulations, 2017 (hereinafter referred to as the principal regulations),

for sub-regulation (3), the following shall be substituted, namely:-

“(3) Nothing contained in these regulations shall affect any packs, plans or bouquets on offer before the commencement

of these regulations and all the distributors of television channels shall continue to offer the said packs, plans or bouquets

to all the subscribers till 31^st January, 2019.

Provided that it shall be mandatory for all the distributors of television channels to either discontinue or modify

all their existing packs, plans or bouquets in compliance with the provisions of these regulations after 31^st January, 2019.

Provided further that all distributors of television channels shall offer and obtain the option for subscription of

new packs, plans or bouquets from the subscribers in compliance with the provisions of these regulations on or before

31^st January, 2019 and shall ensure that services to the subscribers are provided as per the new packs, plans or bouquets

opted for subscription by the subscribers only after 31^st January, 2019.”

S. K. GUPTA, Secy.

[ADVT. III/4/Exty./451/18]

Note 1: The principal regulations were published vide notification No. 21-5/2016-B&CS dated the 3^rd March, 2017.

Note 2: The Explanatory Memorandum explains the objects and reasons of the Telecommunications (Broadcasting and

Cable) Services Standards of Quality of Service and Consumer Protection (Addressable Systems) (Amendment)

Regulations, 2018.

Explanatory Memorandum

A consultation paper was issued by TRAI on 18^th May, 2016 to harmonize the QoS Regulations issued by TRAI

from time to time and to formulate a unified regulatory framework for different platforms. This consultation process

resulted in notification of the Telecommunications (Broadcasting and Cable) Services Standards of Quality of Service

and Consumer Protection (Addressable Systems) Regulations, 2017 ( 2 of 2017) dated the 3^rd March, 2017[herein after

referred to as QoS Regulations 2017]. In order to enable a smooth transition from the old regulatory framework to the

new one, the Authority in these regulations provided a time up to 180 days to the service providers to either discontinue

or modify all their existing packages, bouquets /channels and plans in compliance of the regulations and tariff orders.

These regulations also provide that certain provisions relating to offering of services, CPE Scheme, customer care centre,

THE GAZETTE OF INDIA : EXTRAORDINARY

[PART III—SEC. 4]

customer care programming service and website are to be implemented within 120 days from the date of publication of

the Regulations in the official gazette.

In addition to the aforesaid regulations, the Authority has also notified the Interconnection Regulations of 2017

and Tariff Orders of 2017. The QoS Regulations 2017 was challenged before Hon’ble Delhi High Court by some service

provider and a consumer, inter-alia, seeking stay and setting aside of these regulations. During the course of hearing of

the matter before the Hon’ble Delhi High Court, the Authority informed the Hon’ble High Court that in view of

challenge to the Interconnection Regulations and Tariff Order pending before Hon’ble Madras High Court wherein status

quo has been ordered by the Hon’ble Supreme Court, the Authority is not implementing the QoS Regulations of 2017.

Thereupon the Hon’ble Delhi High Court directed TRAI that upon the pronouncement of judgement by the Hon’ble

Madras High Court, the Authority shall inform the petitioners of the outcome in the judgement and shall inform the

Hon’ble Delhi High Court as well before effectuating the orders.

Since the implementation of QoS Regulations, 2017 was linked with the inter-connection Regulation of 2017

and the Tariff Order of 2017, their implementation was also deferred in view of the status quo order dated the 8^th May,

2017 passed by the Hon’ble Supreme Court in SLP No. 14336 of 2017. The Hon’ble High Court of Madras vide its

judgement dated 2^nd March, 2018 and 23^rd May, 2018 upheld the validity of the Telecommunications (Broadcasting &

Cable) services (Eighth) (Addressable Systems) Tariff Order 2017 and Telecommunication (Broadcasting & Cable)

Interconnection (Addressable Systems) Regulations 2017. Thereafter the Authority issued a press release dated 3^rd July,

2018 informing the stakeholders that inter-connection regulation, 2017, the Tariff Order 2017 and QoS Regulation 2017

came into effect from 3^rd July, 2018.

In order to have a smooth implementation of the new regulatory framework, TRAI held a series of meetings and

consultations with all the stakeholders including Consumer Advocacy Groups (CAG) during last 4-6 weeks. During these

meetings, it was pointed out by some of the stakeholders that Distributor Retail Price (DRP) by the DPOs could be

declared within 180 days from the 3rd July 2018 and the subscribers were also required to be migrated to the new

framework within the same period. This entire process of migration including taking options from the subscribers after

declaration of DRPs as well as to bring the subscribers to the new framework cannot be carried out simultaneously.

Further, to make the consumers aware about the new framework and the process of seeking fresh choice of TV channels

from all subscribers would require some time and resources.

A meeting of the Authority was also held on 19th December 2018 with the CEO’s of major service providers in

the broadcasting and cable services sector. The issue of smooth migration from the old to new regulatory framework was

specifically discussed and deliberated upon. Subsequently, to assess the preparedness for migration, the Authority held

another meeting on 27^thDecember 2018 with all broadcasters and leading DPOs (DTH/MSO/HITS/IPTV). It emerged

from the discussions that most of the stakeholders are by and large ready for implementation of new regulatory

framework. However, the progress to collect choice of subscribers is slow. In order to have a smooth transition of

subscribers from old to new framework, across the country, some more time is desirable. Accordingly, the Authority

agreed to the request of industry and decided that DPOs may be given time up to 31^st January 2019 to obtain subscribers’

options of TV channels for migration to new regulatory framework. The subscribers would accordingly be migrated to

new regulatory framework as per their options w.e.f. from 1^st February 2019. In this regard, a detailed schedule of

activities dated 27^th December 2018 issued by TRAI also refers.

Accordingly, regulation 45(3) of the principal regulations dated the 3^rd March, 2017 has been amended.

Uploaded by Dte. of Printing at Government of India Press, Ring Road, Mayapuri, New Delhi-110064

and Published by the Controller of Publications, Delhi-110054.

MANOJ

KUMAR VERMA

Digitally signed by

MANOJ KUMAR VERMA

Date: 2019.01.03

17:40:50 +05'30'