8097 GI/2022

(1)

रजजस्ट्री सं. डी.एल.- 33004/99

REGD. No. D. L.-33004/99

xxxGIDHxxx

xxxGIDExxx

असाधारण

EXTRAORDINARY

भाग III—खण् ड 4

PART III—Section 4

प्राजधकार से प्रकाजित

PUBLISHED BY AUTHORITY

ई , 6 ददसम् बर, 2022

फा. सं. /(2)/2021-एफईए-I.—धारा 11 की उप-धारा (2) के तहत प्रदत्त िजियों का प्रयोग करते हुए, खंड (बी) के

उप-खंड (i) के साथ पठित भारतीय दूरसंचार जिजनयामक प्राजधकरण अजधजनयम, 1997 (1997 का 24), की उि धारा की

उप-धारा (1) के अनुसार, भारतीय दूरसंचार जिजनयामक प्राजधकरण इसके द्वारा दूरसंचार टैठरफ आदेि, 1999 में और संिोधन

करने के जलए जनम्नजलजखत आदेि देता है, अथाात्: -

फ (उनहत्तरिां ) , 2022

(2022 5)

1. , औ :-

(1) इ आदेि को दूरसंचार टैठरफ (उनहत्तरिां ) , 2022

(2) इ

2. फ , 1999 (इ " फ " ) 3 , औ

" I XII" ए, औ " I XIII" ए

3. फ XII , ए , :-

सं. 625]

नई ददल्ली, मंगलिार, ददसम् बर 6, 2022/अग्रहायण 15, 1944

No. 625]

NEW DELHI, TUESDAY, DECEMBER 6, 2022/AGRAHAYANA 15, 1944

सी.जी.-डी.एल.-अ.-06122022-240841

CG-DL-E-06122022-240841

2

THE GAZETTE OF INDIA : EXTRAORDINARY

[PART III—SEC.4]

" XIII

( 3 )

कॉमन अलर्टटग प्रोटोकॉल प्लेटफॉमा के माध्यम से सेिा प्रदाताओं द्वारा प्रसाठरत िॉटा मैसेज सर्विसेज (एसएमएस) और सेल

ब्रॉडकास्ट्ट अलटा/ मैसेजेज के जलए टैठरफ

मद

ए ए ए

( )

सेल ब्रॉडकास्ट्ट (

)

(1) आपदा प्रबंधन अजधजनयम, 2005 (2005 का 53) के तहत

जारी जनदेिों के अलािा गैर-आपदा जस्ट्थजतयों के दौरान भेजे गए

अलटास या मैसेजेज ।

0.02

(2) आपदा प्रबंधन अजधजनयम, 2005 (2005 का 53) के तहत जारी

जनदेिों के अनुसार, आपदा की अजधसूचना से पहले या आपदा की समाजि के

बाद भेजे गए अलटास या मैसेजेज ।

(3) आपदा प्रबंधन अजधजनयम, 2005 (2005 का 53) के तहत जारी जनदेिों

के अनुसार, आपदा की जस्ट्थजत के दौरान भेजे गए अलटास या मैसेजेज ।

(4) आपदा प्रबंधन अजधजनयम, 2005 (2005 का 53) के तहत जारी दकए

गए जनदेिों के अलािा आपदा की जस्ट्थजत के दौरान भेजे गए अलटास या

मैसेजेज ।

0.02

प्रधान (एफ ए ईए)

1.- फ , 1999 , , III, 4 99/3

9 , 1999 , औ ए ए क्रमानुसार

: -

क्र.

औ जतजथ

1ला

301-4/99-भादूजिप्रा (इ ) 30.03.1999

2

301-4/99-भादूजिप्रा(इ ) 31.05.1999

3

301-4/99-भादूजिप्रा (इ ) 31.05.1999

4था

301-4/99-भादूजिप्रा (इ ) 28.07.1999

5

301-4/99-भादूजिप्रा (इ ) 17.09.1999

6िा

301-4/99-भादूजिप्रा (इ ) 30.09.1999

7

301-8/2000-भादूजिप्रा (इ ) 30.03.2000

8

301-8/2000-भादूजिप्रा (इ ) 31.07.2000

9

301-8/2000-भादूजिप्रा (इ ) 28.08.2000

10

306-1/99-भादूजिप्रा (इ ) 09.11.2000

[भाग III—खण् ड 4]

भारत का राजपत्र : असाधारण

3

11

310-1(5)/भादूजिप्रा-2000 25.01.2001

12

303-1/2000-भादूजिप्रा (इ ) 25.01.2001

13

303-4/भादूजिप्रा-2001 01.05.2001

14

306-2/भादूजिप्रा-2001 24.05.2001

15

310-1(5)/भादूजिप्रा-2000 20.07.2001

16

310-5(17)/2001-भादूजिप्रा(इ ) 14.08.2001

17

301/2/2002-भादूजिप्रा (इ ) 22.01.2002

18

303/3/2002-भादूजिप्रा (इ ) 30.01.2002

19

303/3/2002-भादूजिप्रा (इ ) 28.02.2002

20

312-7/2001-भादूजिप्रा (इ ) 14.03.2002

21

301-6/2002-भादूजिप्रा (इ ) 13.06.2002

22

312-5/2002-भादूजिप्रा (इ ) 04.07.2002

23

303/8/2002-भादूजिप्रा (इ ) 06.09.2002

24

306-2/2003-इ 24.01.2003

25

306-2/2003-इ 12.03.2003

26

306-2/2003-इ 27.03.2003

27

303/6/2003-भादूजिप्रा (इ ) 25.04.2003

28

301-51/2003-इ 05.11.2003

29

301-56/2003-इ 03.12.2003

30

301-4/2004(इ ) 16.01.2004

31

301-2/2004-ई 07.07.2004

32

301-37/2004-ई 07.10.2004

33

301-31/2004-ई 08.12.2004

34

310-3(1)/2003-ई 11.03.2005

35

310-3(1)/2003-ई 31.03.2005

36

312-7/2003-ई 21.04.2005

37

312-7/2003-ई 02.05.2005

38

312-7/2003-ई 02.06.2005

39

310-3(1)/2003-इ 08.09.2005

40

310-3(1)/2003-इ 16.09.2005

41

310-3(1)/2003-इ 29.11.2005

42

301-34/2005-ई 07.03.2006

4

THE GAZETTE OF INDIA : EXTRAORDINARY

[PART III—SEC.4]

43

301-2/2006-ई 21.03.2006

44

301-34/2006-ई 24.01.2007

45

301-18/2007-ई 05.06.2007

46

301-36/2007-ई 24.01.2008

47

301-14/2008-ई 17.03.2008

48

301-31/2007-ई 01.09.2008

49

301-25/2009-ई 20.11.2009

50

301-24/2012-ई 19.04.2012

51

301-26/2011-ई 20.04.2012

52

301-41/2012-एफ ए ईए 19.09.2012

53

301-39/2012-एफ ए ईए 01.10.2012

54

301-59/2012-एफ ए ईए 05.11.2012

55

301-10/2012-एफ ए ईए 17.06.2013

56

301-26/2012-ई 26.11.2013

57

312-2/2013-एफ ए ईए 14.07.2014

58

312-2/2013-एफ ए ईए 01.08.2014

59

310-5(2)/2013-एफ ए ईए 21.11.2014

60

301-16/2014-एफ ए ईए 09.04.2015

61

301-30/2016-एफ ए ईए 22.11.2016

62

301-30/2016-एफ ए ईए 27.12.2016

63

312-1/2017-एफ ए ईए 16.02.2018

64

301-20/2018-एफ ए ईए 24.09.2018

65

301-03/2020-एफ ए ईए 03.06.2020

66

-3/7/(5)/2021-एफईए-1 27.01.2022

67

-3/7/(5)/2021-एफईए-1 31.03.2022

68

/(5)/2021-एफईए-II 07.04.2022

2. - फ (उ ) , 2022 उ औ

व्याख्यात्मक ज्ञापन

1.

1.1.

, 1997 11(2) :

" फ , 1885 (1885 13) ए , -

, , उ , औ

[भाग III—खण् ड 4]

भारत का राजपत्र : असाधारण

5

ए इ ए ,

ए ए :

ए - ए -

औ - ,

उ

2.

2.1

( ) 25 2021

ए जजओ इंटेलीजेंट अलटा मैसेजेज ए / -

( ए ) फ ( ए )

(ए ए ए ) तथा / ए टैठरफ

- :

(ए )-2018 - इ ' इ '

3.4 ई :

i)

, , औ ए ए ;

ii)

ए ,

तथा / औ

(ए ए ए) , फ ऑफ ( - )

ए 14.99 -इ ( )

ए ए कॉमन अलटा प्रोटोकॉल फ

-19 / औ इ फ

”

दूरसंचार जिभाग के उपरोि पत्र में, - , ".....प्लेटफॉमा /

मैसेजेज ए ..."

2.2

ए -2020 स्ट्टैण्डडा ऑपरेटटग प्रोसीजर

(ए ) औ ए - ए

/मैसेजजस :

(i)

- ए अलटास / मैसेजेज िुल्क आधाठरत

(ii)

ए , 2005 ए अलटास / मैसेजेज िुल्क आधाठरत

(iii)

ए , 2005 औ ए ए अलटास / मैसेजेज

;

(iv)

2005 ए अलटास / मैसेजेज

ए अलटास / मैसेजेज

3.

3.1

तहत, 03.11.2021 " / -

( ए ) फ ए ए ए औ टैठरफ " ए

6

THE GAZETTE OF INDIA : EXTRAORDINARY

[PART III—SEC.4]

( ) इ उ / - ए फ ए

ए ए ए / ए टैठरफ औ उ

3.2

, से उनकी राय मांगी गयी थी:

(i)

औ - मैसेज ए ए उ ;

(ii)

मैसेज ए ए ए ( ए );

(iii)

मैसेज फ औ ए ए ए तथा ए ;

(iv)

ए मैसेजेज, फ , औ ए ए ए औ ए ए ए ए फ

3.3

उ ए ए औ - 01.12.2021 औ 15.12.2021 ई

, कंस्ट्यूमर एडिोकेसी ग्रुप्स ( ए ), , औ ए 08 औ 02 -

इ भादूजिप्रा इ

3.4

उ ए ए ऑ इ के माध्यम से 19.01.2022 ए उ

( ए ) ई, 80 औ ए ,

, ई , ए ए ए औ

- ई

4.

4.1

ए :

क. ए :

ए ए ए ए फ ए ए ए , ए

औ उ उ

ए ए ए कम्पेठटबल ए के जलए

ई औ इ ए, ए ए ए ए , औ

ए ए ए अलटास / मैसेजेज ई ए ए ए ए / मैसेजेज

ए औ 0.02

ए , ए, ,

मैसेजेज ए 0.07 ए

ख भारत संचार जनगम जलजमटेड

ए ए ए औ ए ए , , , उ उ

ए ए, इ ' ' तथा उ इ

ए ए ए ए ए ए औ ए ए

ए उ ए उ ए उ , इ ए उ

ए

[भाग III—खण् ड 4]

भारत का राजपत्र : असाधारण

7

ए ए ए ए मैसेज ए फ ए ए ए ए

ए 0.05 ए ए ए, मैसेजेज ए इ

औ

ग ठरलायंस जजयो इनफोकामं जलजमटेङ

ए ए ए / - मैसेजजस औ

फ उ औ

ए फ उ मैसेजेज ; ए

औ इ ए ए ए ए उ ए ; ए फ

ए ए ए ए ए ए उ ए उ ए ए ए

, अिांजछत उ ए ए

ई कास्स्ट्टग एक्ससााइज़ ;

, औ , जारी टैठरफ

ए औ ए फ उ ए - ए

ए उ ए

ए फ - मैसेजजस ए 10 /ए ए ए

, ए ए ए

घ िोङाफोन आइजङया जलजमटेङ

ए ए ए उ ए

ई , इ

इ ए, - ए ए ए ए

फ ( ), 2018

ए ए ए ए , ए ए ए 0.05 + 0.02 ए ए ए ,

उ ए फ - ए ए ए ए ए ए

इ , औ उ इ ए,

ए फ ए ए ए ए ए ए ए ए ( , .

0.02/ए ए ए ) / फ

4.2

:

ए ई:

, , उ

ई ए ए ए

, मैसेज ए ए

, उ

इ ए जजसकी भरपाई की जरूरत ए औ

ए इ , औ ( / -

) िुल्क आधाठरत ए, ए ए ए ( ए ) ए

2 औ ए ए ए ए 7 ए

ए ए, कई जरूरते , , इ

8

THE GAZETTE OF INDIA : EXTRAORDINARY

[PART III—SEC.4]

: , ए , 2 /3 /4 ,

/ ई

, /उ

4.3 ए :

क. कंज्यूमर प्रोटेक्िन एसोजिएिन

, ( ए ) मैसेजेज ए

ए ए एिं ( ई ए ए ) ए,

एिं औ ए

ए इ फ मैसेजेज

उ , को नजर अंदाज कर सकता है ।

टीएसपी को कॉपोरेट सामाजजक उत्तरदाजयत्ि के तहत आपदा अिजध से पहले, उसके दौरान और बाद में जन:िुल्क एसएमएस/सेल

प्रसारण के माध्यम से प्रभाजित क्षेत्रों में सभी इ को जनयजमत अंतराल पर मैसेजेज प्रसाठरत करना चाजहए।

4.4

/ /फ :

क. ए :

इ इ / ए ए , औ

ए औ इ फ

फ ए ए ए औ उ इ

ए इ /

ए इ , ईफ औ फ ए /उ , इ ए इ

/ ए - , उ ए

/इ

मैसेज फ औ

ए इ , ए मैसेजेज ए

उ ए मैसेजेज , औ सपोटा जडलेिरी ए

; इ ए उ

ए औ ए, ए ए उ / ए ए ए

ए /

औ पहुुँच इ ,

ए ( ए) ए ए ए ए /

ए औ औ इ ए

4.5

उ

- 19.01.2022 ए उ ( ए ) , 80

ए ए ए औ - ए ई

ए ए ए , , , , ( ), , , , , ,

फ , औ / / ए ए फ

ए ए ए औ ए ए , ऊ

' ' ,

[भाग III—खण् ड 4]

भारत का राजपत्र : असाधारण

9

ए ए ए औ ए - ए, ए - पूिा

चेतािनी फ उ

- ए ए ए औ , ए

औ ए

( ) उ ए - इ

ए ए ए ए, ए उ - इ

, , दरअसल, ए ई

औ इ इ ए बतौर बाधक ए

5. ए

(I)

:

उ ई ; , कोई

संबजधधत ब्यौरा दकया गया है इ , - , 3

(स्ट्पेजसदफकेिधस) , संभि औ -

उ ए , इ ए उपजस्ट्थती

मे का उ नहीं होता

ए ए उ ए ए ए औ ए ए इ ए,

ए ए ए ए औ ए ए

, ए ए ए ए ,

उ द्वारा ए ए ए ,

औ

ए ए

इ ए ई - ( ), ए एए / ईए ( ए ए), (इ इ ), ए ए - ( )

- ( ) ए

प्राजधकरणों ने ददखाई

(II)

औ :

ए फ / , ए फ ए इ

ए ए इ

ए ए ए औ / जेज ए

ए (कोस्स्ट्टग एक्ससााइज़)

ए ए ए / , ए ए ए ए

ए ए (ए ए ए ) , 2013 II –

(ए ए ए ) ए :

ए इ ए ए इ उ

ई (ए ए ए ) ए .0.02 ( )

इ ए , ए ए ए ए ए अलटास / मैसेजेज

टेरमीनेट ए उ , इ

उपयुिता , औ , इ दरों

10

THE GAZETTE OF INDIA : EXTRAORDINARY

[PART III—SEC.4]

ए ए -2020 6.2(xii) उ "

डीएम अजधजनयम 2005 के अनुसार नोडल अजधकाठरयों यानी राष्ट्रीय कायाकारी सजमजत (एनईसी)/राष्ट्रीय संकट प्रबंधन सजमजत

(एनसीएमसी)/राज्य कायाकारी सजमजत (एसईसी) के जनदेिों के आधार पर आपदा अिजध के दौरान टीएसपी,

एसटीडीसीसी/एनटीडीसीसी के परामिा से, प्रभाजित क्षेत्रों में सभी ग्राहकों को एसएमएस/सेल प्रसारण के माध्यम से जन:िुल्क

मैसेज प्रसाठरत करेंगे। इ :

क. ए इ

ख. ए औ / /

/

इ , 25.3.2021 उ उ ए ,

ए ए ए ए / : करने की औ उ ए

ए ई /ए ए /ए ई / : मैसेजजस ए

फ इ इ ए इ

29.6 उ

" / / उ ए :

इ - / ठरस्ट्पांस इ इ ए ए

ए / /

जीिन को बचाना और आपदा के जिनािकारी प्रभािों को कम करना सिोपठर महत्ि का जिषय है। इ ए,

, उ औ उ ठरस्ट्पांस

, 2005 मैसेज/ ए

ए ठरस्ट्पांस आपदा की समाजि से पहले और बाद में भेजे गए

अलटा/संदेिों के महत्ि को ध्यान में रखते हुए, प्राजधकरण का जिचार है दक दूरसंचार जिभाग के एसओपी-2020 के अनुसार मुफ्त

एसएमएस/सेल प्रसारण भेजने की प्रथा के अनुरूप डीएम अजधजनयम, 2005 के तहत जारी जनदेि के अनुसार आपदा की समाजि से

पहले और बाद में भेजे गए एसएमएस के जलए कोई िुल्क नहीं लगाया जाएगा।

/ , /

औ उ ए ए ए

ई , औ ए

औ अलटास / मैसेजेज औ

ए इ , इस

ए ए ए उ

ए ए ए इ उ औ गैर जरूरी औ

उ , ए ए ए अलटास/मैसेजेज ए

/ए ए / ए ए , , (1) अलटास/

मैसेजेज - , औ (2) अलटास / मैसेजेज ,

ए , 2005 ए ए ए फ

सरलता, औ ठरस्ट्पांस औ ,

ए ए ए अलटास / मैसेजेज ए / - /

ए ई , , 2005/ ए

औ - ( ए ) फ

ए ए ए ए औ / ए ए

[भाग III—खण् ड 4]

भारत का राजपत्र : असाधारण

11

टैठरफ , 1999 3 -XIII

:

मद

ए ए ए (

)

सेल ब्रॉडकास्ट्ट (

)

(1) आपदा प्रबंधन अजधजनयम, 2005 (2005 का 53) के तहत जारी जनदेिों

के अलािा गैर-आपदा जस्ट्थजतयों के दौरान भेजे गए अलटास या मैसेजेज

0.02

(2) आपदा प्रबंधन अजधजनयम, 2005 (2005 का 53) के तहत जारी जनदेिों

के अनुसार, आपदा की अजधसूचना से पहले या आपदा की समाजि के बाद भेजे

गए अलटास या मैसेजेज

(3) आपदा प्रबंधन अजधजनयम, 2005 (2005 का 53) के तहत जारी जनदेिों

के अनुसार, आपदा की जस्ट्थजत के दौरान भेजे गए अलटास या मैसेजेज

(4) आपदा प्रबंधन अजधजनयम, 2005 (2005 का 53) के तहत जारी दकए

गए जनदेिों के अलािा आपदा की जस्ट्थजत के दौरान भेजे गए अलटास या

मैसेजेज

0.02

उपरोि टैठरफ एस एम एस अलटा या मैसेजेज़ भेजने िालों द्वारा टेरमीनेटटग दूरसंचार सेिा प्रदाताओ (टी एस पीज़) को देय होगा ।

ए फ ए फ

, प्रधान (एफ ए ईए)

[जिज्ञापन III/4/असा./451/2022-23]

जडस्ट्क्लेमर: यह दूरसंचार टैठरफ आदेि मूलरूप से अग्रेजी में जलजखत दूरसंचार टैठरफ आदेि (उनहत्तरिां संिोधन) का जहधदी अनुिाद है

यदद इसमे कोई जिसंगजत होती है तो अग्रेजी में जलजखत दूरसंचार टैठरफ आदेि (उनहत्तरिां ) माधय होगा

TELECOM REGULATORY AUTHORITY OF INDIA

NOTIFICATION

New Delhi, the 6th December, 2022

F. No. C/(2)/2021-FEA-I.—In exercise of the powers conferred upon it under sub- section (2) of section 11,

read with sub-clause (i) of clause (b) of sub-section (1) of the said section, of the Telecom Regulatory Authority of

India Act, 1997 (24 of 1997), the Telecom Regulatory Authority of India hereby makes the following Order further to

amend the Telecommunication Tariff Order, 1999, namely: -

THE TELECOMMUNICATION TARIFF (SIXTY NINTH AMENDMENT) ORDER, 2022

( 5 of 2022)

1.

Short title, extent and commencement: -

(1)

This Order may be called the Telecommunication Tariff (Sixty - Ninth Amendment) Order, 2022.

(2)

This Order shall come into force from the date of its publication in the Official Gazette.

2.

In clause 3 of the Telecommunication Tariff Order, 1999 (hereinafter referred to as the “principal tariff

order”), for the word and figures “Schedules I to XII”, the word and figures “Schedules I to XIII” shall be

substituted.

3.

After Schedule XII to the principal tariff order, the following schedule shall be inserted, namely:-

12

THE GAZETTE OF INDIA : EXTRAORDINARY

[PART III—SEC.4]

“SCHEDULE XIII

(See clause 3)

Tariff for Short Message Services (SMS) and Cell Broadcast alerts/messages disseminated by

service providers through Common Alerting Protocol platform

ITEM

TARIFF

Per SMS (in

Rupees)

Per Cell

Broadcast (in Rupees)

(1) Alerts or messages sent during non-disaster situations,

other than

those sent as per directions issued under the Disaster

Management Act, 2005 (53 of 2005)

0.02

Nil

(2) Alerts or messages sent prior to

notification of disaster or after the expiry of disaster ,as per

directions issued under the Disaster Management Act, 2005

(53 of 2005)

Nil

Nil

(3) Alerts or messages sent during a

disaster situation, as per directions issued under the Disaster

Management Act, 2005 (53 of 2005)

Nil

Nil

(4) Alerts or messages sent during a

disaster situation, other than those sent as per directions

issued under the Disaster Management Act, 2005 (53 of 2005)

0.02

Nil

KAUSHAL KISHORE, Pr. Advisor (F&EA)

Note 1. : The Telecommunication Tariff Order, 1999 was published in the Gazette of India, Extraordinary, Part III,

Section 4 under notification No. 99/3 dated 9th March, 1999, and subsequently amended as given below: -

Amendment No.

Notification No. and Date

1st

301-4/99-TRAI (Econ.) dated 30.03.1999

2nd

301-4/99-TRAI(Econ.) dated 31.05.1999

3rd

301-4/99-TRAI(Econ.) dated 31.05.1999

4th

301-4/99-TRAI(Econ) dated 28.07.1999

5th

301-4/99-TRAI(Econ) dated 17.09.1999

6th

301-4/99-TRAI(Econ) dated 30.09.1999

7th

301-8/2000-TRAI(Econ) dated 30.03.2000

8th

301-8/2000-TRAI(Econ) dated 31.07.2000

9th

301-8/2000-TRAI(Econ) dated 28.08.2000

10th

306-1/99-TRAI(Econ) dated 09.11.2000

11th

310-1(5)/TRAI-2000 dated 25.01.2001

12th

303-1/2000-TRAI(Econ) dated 25.01.2001

13th

303-4/TRAI-2001 dated 01.05.2001

14th

306-2/TRAI-2001 dated 24.05.2001

15th

310-1(5)/TRAI-2000 dated 20.07.2001

16th

310-5(17)/2001-TRAI(Econ) dated 14.08.2001

17th

301/2/2002-TRAI(Econ) dated 22.01.2002

[भाग III—खण् ड 4]

भारत का राजपत्र : असाधारण

13

18th

303/3/2002-TRAI(Econ) dated 30.01.2002

19th

303/3/2002-TRAI(Econ) dated 28.02.2002

20th

312-7/2001-TRAI(Econ) 14.03.2002

21st

301-6/2002-TRAI(Econ) dated 13.06.2002

22nd

312-5/2002-TRAI(Eco) dated 04.07.2002

23rd

303/8/2002-TRAI(Econ) dated 06.09.2002

24th

306-2/2003-Econ dated 24.01.2003

25th

306-2/2003-Econ dated 12.03.2003

26th

306-2/2003-Econ dated 27.03.2003

27th

303/6/2003-TRAI(Econ) dated 25.04.2003

28th

301-51/2003-Econ dated 05.11.2003

29th

301-56/2003-Econ dated 03.12.2003

30th

301-4/2004(Econ) dated 16.01.2004

31st

301-2/2004-Eco dated 07.07.2004

32nd

301-37/2004-Eco dated 07.10.2004

33rd

301-31/2004-Eco dated 08.12.2004

34th

310-3(1)/2003-Eco dated 11.03.2005

35th

310-3(1)/2003-Eco dated 31.03.2005

36th

312-7/2003-Eco dated 21.04.2005

37th

312-7/2003-Eco dated 02.05.2005

38th

312-7/2003-Eco dated 02.06.2005

39th

310-3(1)/2003-Eco dated 08.09.2005

40th

310-3(1)/2003-Eco dated 16.09.2005

41st

310-3(1)/2003-Eco dated 29.11.2005

42nd

301-34/2005-Eco dated 07.03.2006

43rd

301-2/2006-Eco dated 21.03.2006

44th

301-34/2006-Eco dated 24.01.2007

45th

301-18/2007-Eco dated 05.06.2007

46th

301-36/2007-Eco dated 24.01.2008

47th

301-14/2008-Eco dated 17.03.2008

48th

301-31/2007-Eco dated 01.09.2008

49th

301-25/2009-ER dated 20.11.2009

50th

301-24/2012-ER dated 19.04.2012

51st

301-26/2011-ER dated 20.04.2012

52nd

301-41/2012-F&EA dated 19.09.2012

53rd

301-39/2012-F&EA dated 01.10.2012

54th

301-59/2012-F&EA dated 05.11.2012

55th

301-10/2012-F&EA dated 17.06.2013

56th

301-26/2012-ER dated 26.11.2013

14

THE GAZETTE OF INDIA : EXTRAORDINARY

[PART III—SEC.4]

57th

312-2/2013-F&EA dated 14.07.2014

58th

312-2/2013-F&EA dated 01.08.2014

59th

310-5(2)/2013-F&EA dated 21.11.2014

60th

301-16/2014-F&EA dated 09.04.2015

61st

301-30/2016-F&EA dated 22.11.2016

62nd

301-30/2016-F&EA dated 27.12.2016

63rd

312-1/2017-F&EA dated 16.02.2018

64th

301-20/2018-F&EA dated 24.09.2018

65th

301-03/2020-F&EA dated 03.06.2020

66th

C-3/7/(5)/2021-FEA-1 dated 27.01.2022

67th

C-3/7/(5)/2021-FEA-1 dated 31.03.2022

68th

C/(5)/2021-FEA-II dated 07.04.2022

Note 2. : The Explanatory Memorandum explains the objects and reasons for the Telecommunication Tariff (Sixty

Ninth Amendment) Order, 2022.

EXPLANATORY MEMORANDUM

1. Introduction

1.1. Section 11(2) of TRAI Act, 1997 provides that:

“Notwithstanding anything contained in the Indian Telegraph Act, 1885 (13 of 1885), the

Authority may, from time to time, by order, notify in the Official Gazette the rates at which the

telecommunication services within India and outside India shall be provided under this Act

including the rates at which messages shall be transmitted to any country outside India:

Provided that the Authority may notify different rates for different persons or class of persons for

similar telecommunication services and where different rates are fixed as aforesaid the Authority

shall record the reasons therefor”.

2. Background

2.1 Department of Telecom (DoT), vide its letter dated 25th March 2021 requested TRAI to provide

tariffs for Short Messaging Service (SMS) and Cell Broadcast alerts/ messages to be disseminated by

Telecom Service Providers (TSPs) through Common Alerting Protocol (CAP) platform during disasters/

non-disasters, for dissemination of geo-intelligent alert messages through telecom network for pan-India

implementation. The letter, inter alia, stated that:

“The National Digital Communication Policy (NDCP)-2018 of Government of India envisages, inter-alia,

the following strategy under para 3.4 of its 'Secure India' mission:

i. Developing a comprehensive plan for network preparedness, disaster response relief, restoration

and reconstruction;

ii.

Establishing institutional framework to promote monitoring of activities, rapid dissemination of

early warning disaster notifications and better coordination and collaboration between relevant

Ministries/Departments, including the National Disaster Management Authority of India.

Based on the request of National Disaster Management Authority (NDMA), the Centre for Development of

Telematics (C-DoT) developed a CAP based pilot platform for dissemination of geo-intelligent alert

messages (through telecom network) for State of Tamil Nadu at a cost of Rs 14.99 Crs. The pilot project is

at advanced stage of completion. The capabilities of this platform were demonstrated during

pandemic/natural disasters of Covid-19 and Cyclones in recent times”.

The aforesaid DoT letter, inter-alia, further stated that “…..Platform is not meant to disseminate

political/commercial messages…..”.

[भाग III—खण् ड 4]

भारत का राजपत्र : असाधारण

15

2.2 As per Standard Operating Procedure -2020 (SOP) of Department of Telecom for responding to

disasters and as per deliberations held with stakeholders during consultation process following four

possible categories of alerts/messages may be sent through CAP:

(i) Alerts/ messages sent during non-disaster situation which may be on chargeable basis.

(ii) Alerts/ messages sent as per DM Act, 2005 prior to notification of disaster which may be on

chargeable basis.

(iii) Alerts/ messages sent during disaster situation as per DM Act, 2005 and extant SOP which will be

free; and

(iv) Alerts/messages sent during a disaster situation, other than those sent as per Disaster Management

Act 2005.

3. Consultation Process

3.1 As part of its consultation process, TRAI issued a Consultation Paper(CP) on "Tariff issues related to

SMS and Cell Broadcast alerts disseminated through Common Alerting Protocol (CAP) platform during

disasters/non-disasters" on 03.11.2021. The purpose of this CP was to elicit stakeholders‟ views on the

tariffs for SMS/ Cell Broadcast disseminated by TSPs through CAP platform during disasters/ non-

disasters, and to understand the technical aspects that might have an impact on the costing of the service.

3.2 Accordingly, views of stakeholders were sought on

(i) Technical options available with the TSPs for mass message dissemination during disasters and non-

disasters;

(ii) Preferred mode of mass message dissemination viz., SMS or Cell Broadcast Service (CBS);

(iii) Success rate of message delivery and challenges of SMS and CBS

(iv) Need for an elaborate tariff fixation exercise for CAP messages, methodology of tariff fixation, and

charges for SMS and CBS.

3.3 Comments and counter-comments on the issues raised in the CP were sought by 01.12.2021 and

15.12.2021 respectively. A total of 08 comments and 02 counter-comments were received from

individuals, Consumer Advocacy Groups (CAGs), associations, organizations and TSPs. These were duly

uploaded on TRAI's website.

3.4 An Open House Discussion (OHD) on the issues raised in the CP, through video conference mode

was held on 19.01.2022, wherein about 80 stakeholders participated and presented their views. Thereafter,

stakeholders were given an opportunity to give their supplementary comments, if any, with supporting

documents . Supplementary comments were received from two organizations, namely NDMA and C-DoT.

4. Views of stakeholders

4.1 Gist of the responses received from TSPs:

A. Bharti Airtel Limited:

The success rate of SMS dissemination through CAP is similar to normal SMS delivery, which is

better compared to delivery through CBS and is not dependent on user equipment compatibility.

SMS is compatible on all handsets whereas CBS may require manual configuration on handsets.

Cell Broadcast has many disadvantages and hence, SMS Broadcast is a superior, smarter, and effective

option.

The cost of provisioning of SMS alerts/ messages should be compensated for. It is not an

economically prudent and viable option to expand the scope of free-of- cost SMSs/ alert messages.

Reimbursement per message of Rs 0.02 should be allowed during the period of disaster. However, if the

Government feels it should be free of cost which is the current practice, it may choose to continue to do so.

For all other categories of messages, reimbursement should be at the rate of Rs 0.07 per message.

B. BSNL:

As SMS and CBS are complementary to each other, combination of suitable methods can be

adopted depending on type of network, location, availability of time etc.

For CBS dissemination, CB channel has to be kept always 'on' in mobile handset and consumer

would need to be made aware of this aspect.

SMS dissemination services should not be provided free of cost because the resources used for

connectivity to CAP and other deployments by TSPs will not be available for commercial use; hence there

should be proper compensation.

16

THE GAZETTE OF INDIA : EXTRAORDINARY

[PART III—SEC.4]

BSNL does not have sufficient data to calculate cost-based tariff for CBS message. Price should

be fixed at Rs. 0.05 for SMS. For CBS, charges for alert messages may not be calculated on the basis of

subscriber base and on the basis of network elements such as number of cells, etc.

C. RJIL

SMS is the preferred mode of disseminating messages during disasters/ non- disasters as it is

more customer friendly and it provides a clear advantage in the diverse device spread in the country,

specially in remote and rural areas.

Disagreed on making all messages using CAP based platform free; requested the Authority to

protect the legitimate revenue of the TSPs and prescribe a fair tariff for these SMS; a reasonable tariff for

SMS sent through CAP platform will not only compensate the TSPs for the specialized resources utilized

but will also act as a deterrent for overuse or frivolous use of the facilities.

No extensive costing exercise is required; market forces are already in play in costing of bulk

messages, and the Authority can adopt the market discovered tariffs with minor adjustments, if required.

The CAP platform developed and operated by TSPs, can also be used by the TSPs for their own

commercial use for offering similar services to non-government entities.

Charge of 10p / SMS may be prescribed by the Authority for all the non-disaster messages

through CAP platform, while SMSs during disasters situations can continue to be free.

D. M/s VIL:

SMS is well understood by end consumers whereas cell-based broadcast does not add any significant

value to the alert systems for disaster management, besides posing other technical challenges including handset

dependence. Hence, SMS broadcast is the preferred mode of alert dissemination during disaster or even for non-

disaster related alerts.

There is already a service SMS charge defined by the Authority through the Telecom Commercial

Communication Customer Preference Regulation (TCCCPR), 2018 i.e., Rs 0.05 per SMS + Rs 0.02 SMS

termination charge, which should be used for fixing the tariff for non-disaster SMS through CAP platforms.

Further, during disaster there is significant cost escalation in running the network and services. Therefore, we

recommend the Authority to put in place tariff/ reimbursement of SMS termination charge (i.e., Rs 0.02/ SMS)

for disaster specific SMS alerts sent through CAP platform.

4.2 Gist of responses received from Associations:

A. COAI:

The performance of SMS is much better on many parameters like delivery time, reliability, suitability to

cover smaller geographic areas etc., making it an obvious choice of disseminating messages to selective

geographies. Under CBS, delivery of communication is device dependent.

There is a cost involved which needs to be recovered. This will enable TSPs to provide efficient and better

service during various disasters. Thus, it will be economically prudent and viable that tariff should be

chargeable at all times (disaster/ non-disaster). In order to ensure recovery of costs, the SMS charges (through

CAP) should be at least 2 paise for disaster- and 7 paise per non- disaster-SMS.

To enable CBS, there are various key dependencies, which if not met, severely impact delivery. These

include: dependency on Government side, dependency on CBS, dependency on 2G/ 3G/ 4G network,

dependency on security aspects/ IP networking, dependency on handsets/ devices etc.

4.3 Gist of comments received from CAGs:

A. Consumer Protection Association

Despite disadvantages, CBS is the most implemented technology in delivering Public Warning System

(PWS) messages. An Integrated Public Alert and Warning System (IPAWS) should be put in place,

modernizing and integrating the nation‟s alerting and warning infrastructure.

A mobile phone text alert system is not the complete answer to the problem of disseminating emergency

messages quickly during a crisis. The customer may miss an alert entirely, depending on contextual factors.

TSPs should broadcast messages at regular intervals, to all the subscribers in the affected areas through

SMS/ Cell Broadcast, free of charge before, during, and after disaster period as a part of corporate social

responsibility.

4.4 Gist of comments received from Companies/Organizations/Firms:

A. Everbridge:

Hybrid Mass Message dissemination engines/ PWS should be considered as these also benefit from

automated interfaces with other public warning and information channels to ensure the broadest coverage,

accessibility, and reach.

[भाग III—खण् ड 4]

भारत का राजपत्र : असाधारण

17

All phones connected to telecom networks support SMS and the user does not need to configure anything

on the device as the cell broadcast client for government alerts is embedded/ available on all Android, iPhone

and Windows phones in most of the CB based countries/ markets. However, depending on how each device is

pre-configured for a specific country/ market, a user might need to turn on the alerting function/ configure the

same to receive alerts.

Setting up a tariff per message may be difficult and could easily end up to be far too low or far too high to

cover the costs of deploying a Public Warning System. Also, keeping CAP messages free of cost would be a

direct transfer of burden on TSP‟s as they have to incur costs for infrastructure, maintenance and support

delivery of CAP messages; hence not advisable.

In order to compare the costs and effectiveness of PWS, it is advisable to have similar/ same cost for CB/

SMS technology used for PWS.

Due to the unpredictability of the number of alerts and the number of citizens going to be reached, an

option could be to charge per SMS sent/ population in the targeted (for CB) area basis and bear the costs of

deploying a warning system and keeping it operational.

4.5 Open House Discussion

An Open House Discussion (OHD) was held on 19.01.2022 through video-conference mode, wherein

about 80 attendees participated. TRAI received two comments post-OHD from NDMA and C-DoT.

According to NDMA, there should be exemption of tariff for SMS and Cell Broadcast based alerts

disseminated through CAP platform for events/ calamities related to cyclone, drought, earthquake, fire

(including forest fires), floods, tsunami, hailstorm, landslide, avalanche, cloudburst, pest attack and frost/ cold

wave. In extraordinary circumstances, Government may declare an event other than those listed above as

„National Disaster‟ thereby invoking exemption of tariff. SMS and Cell Broadcast are complementary to each

other. In order to mitigate the loss of life and property, it is appropriate to incorporate Cell Broadcast in the

CAP-based Early Warning Platform.

C-DoT mainly highlighted the SMS and Cell Broadcast dissemination duration as observed during the

pilot project for the State of Tamil Nadu and based on recent dissemination through the pan-India CAP project.

It has been stated that Cell Broadcast (CB) based dissemination is the need of the hour where lead-time to

disasters is less. SMS dissemination may not reach the public in critical situations where the lead-time available

for disasters is less such as for gas leakage incidents, tsunami, lightning, etc. The fact that CB based

dissemination is a newer technology should not be perceived as a deterrent for its implementation in India.

5. Analysis and Decision

(I) Technical Aspects:

It is noted that two stakeholders have raised the issue of Cell Broadcast resulting in corruption on the

SIMs; however, evidence or supporting details have not been provided. Further, C-DoT has stated that the Cell

Broadcast Service, as defined by 3GPP specifications, is technically feasible and compatible with SIM

technology. C-DoT has further mentioned that corruption of SIM cards seems to be a misconception as such a

critical defect would not have allowed the use of cell broadcast internationally.

Among the technical options available for CAP system, SMS and CBS based dissemination are

complementary to each other. Therefore, Authority is of the view that both SMS and CBS based methods should

be considered for implementation. However, in emergency scenarios CBS has vital advantages over SMS, in

that CB alerts can be disseminated to millions of devices instantly, based on subscribers' locations. Also unlike

SMS text services, Cell Broadcast has its own dedicated broadcast channel and continues to function even when

the network is congested as often happens in emergency situations. This makes Cell Broadcast a better choice

for public warning systems. Cell Broadcast has therefore garnered much interest from public authorities across

the world for emergency alerts services including EU-Alert (Europe), CMAS/ WEA (USA), National Message

(Israel), LAT-Alert (Chile) as well as the Earthquake Tsunami Warning System (Japan).

(II) Rate and related conditions:

In case of message/alert dissemination through CAP platform, CAP platform will act as Originating

Access Provider as it will directly connect to each TSP that will act as Terminating Access Provider. The Authority

has carefully considered whether an elaborate costing exercise needs to be carried out before arriving at decisions

related to the charging arrangements for SMS and Cell Broadcast alerts/ messages are arrived at.

With respect to SMS alerts/ messages, the Authority notes that termination charges for SMS are provided

for in other Regulations issued by the Authority. According to Chapter II of the Short Message Services (SMS)

Termination Charges Regulations, 2013 –

“Termination charges for Short Message Services (SMS):-

18

THE GAZETTE OF INDIA : EXTRAORDINARY

[PART III—SEC.4]

Every Originating Access Provider shall pay to the Terminating Access Provider a termination charge of

Re. 0.02 (paise two only) for each Short Message Service (SMS) terminated by it on the network of Terminating

Access Provider.

These termination charges can be readily utilized as a proxy for the cost of terminating SMS alerts/ messages by a

TSP, instead of embarking upon an elaborate costing exercise. Indeed, these rates have wide applicability even

today, and as can be gathered from the responses of stakeholders, these charges have market acceptance.

As per para 6.2(xii) of SOP-2020 of DoT for responding to disasters it is mentioned that ―TSPs shall

broadcast messages at regular intervals, in consultation with STDCC/NTDCC, to all the subscribers in the affected

areas through SMSs / Cell broadcast free of cost during disaster period based upon instructions of Nodal authorities

as per DM act 2005 i.e. National Executive Committee(NEC)/National Crisis Management Committee(NCMC)/State

Executive Committee(SEC). This shall provide details about:

a) Details of TSPs helpline numbers.

b) Details about rescue and relief activities of state government such as tentative schedule of food / water

distribution / nearest shelter/ shelter camp etc. as per need of State agencies.”

Further, DoT letter dt 25.3.2021 also mentioned that as per above SOP, DoT allows SMS/Cell Broadcast free of

cost for definite period and for events where specific request for free of cost messages comes from

NEC/NCMC/SEC/Nodal Authorities.

As per para 29.6 of License Agreement for Unified License it is mentioned that “Disaster/Emergency/Public

Utility Services:

The Licensee shall follow the guidelines /directions/ standard operating procedures as may be prescribed

for the disaster management/emergency response services or any other instruction issued by Licensor in

this regard from time to time.”

Saving life and mitigation of the damaging aftereffects of disaster is a matter of paramount importance.

Therefore, swiftness of response of all concerned becomes absolutely critical in the lead up to, during and after

expiry of the disaster. Accordingly depending on the exigency of the situation messages/ alerts may have to be

issued under the direction of the Disaster Management Act, 2005. The social costs of inadequate or delayed response

to disasters is extremely high. Considering the significance of alerts/messages sent prior to and after expiry of the

disaster, Authority is of the view that no charges shall be levied for SMS sent prior to and after expiry of disaster as

per direction issued under DM Act, 2005 in congruence with practice of sending free SMS/Cell Broadcast as per

SOP-2020 of DoT.

In case of Cell Broadcast alerts/ messages, the Authority notes that this alternative presents an effective

and speedy answer to the problem of quick transmission of different kinds of alerts/ messages. No clear evidence has

been presented by stakeholders regarding the investments required to be made for enabling CBS, and it is the view

of the Authority that the costs that may be involved in setting up and running CBS are not material when compared

to the advantages offered by the system in ensuring a quick and easy dissemination of alerts/ messages. Further, the

Authority is also conscious of the complexity of arriving at a reasonable basis for charging of CBS services, given

the technical features of the system. A complex charging mechanism for CBS would be sub- optimal and inefficient

to the context for its use and c

In light of the above, the Authority is of the view that a case is made out for charges to be levied/ paid by

authorities/ agencies for sending SMS alerts/ messages in two situations, namely, (1) where the alerts/ messages are

sent during non-disaster situation, and (2) where the alerts/ messages are unrelated to disaster but are sent during

disaster by agencies other than designated nodal agencies under DM Act, 2005. Upon balancing the needs of

simplicity, safety, and quick response time on the one hand and the costs involved on the other, no case is made out

for levying/ paying charges for SMS alerts/ messages in the other two cases, as well as for Cell Broadcast alerts/

messages in all four cases. Accordingly, the Authority has decided the following charges for SMS and Cell

Broadcast alerts/ messages disseminated by TSPs through Common Alerting Protocol (CAP) platform during

disasters and non-disasters based upon instructions on/from Nodal Authorities as per Disaster Management Act,

2005/ other agencies. The following tariff table is being inserted as schedule-XIII under clause 3 of

Telecommunication Tariff Order, 1999 in pursuance of the decision of the Authority:

[भाग III—खण् ड 4]

भारत का राजपत्र : असाधारण

19

ITEM

TARIFF

Per SMS (in

Rupees)

Per Cell

Broadcast (in

Rupees)

(1) Alerts or messages sent during non-

disaster situations, other than those sent as per directions

issued under the Disaster Management Act, 2005 (53 of

2005)

0.02

Nil

(2) Alerts or messages sent prior to

notification of disaster or after the expiry of disaster as per

directions issued under the Disaster Management Act, 2005

(53 of 2005),

Nil

Nil

(3) Alerts or messages sent during a

disaster situation, as per directions issued under the Disaster

Management Act, 2005 (53 of 2005)

Nil

Nil

(4) Alerts or messages sent during a

disaster situation, other than those sent as per directions

issued under the

Disaster Management Act, 2005 (53 of

2005)

0.02

Nil

The above tariffs shall be chargeable by terminating TSPs from the originator of SMS alerts or messages.

The Authority shall review the tariffs after a period of two years, keeping in view the experience gained in

the running of the CAP platform during this period.

KAUSHAL KISHORE, Pr. Advisor (F&EA)

[ADVT.-III/4/Exty./451/2022-23]

Uploaded by Dte. of Printing at Government of India Press, Ring Road, Mayapuri, New Delhi-110064

and Published by the Controller of Publications, Delhi-110054. ALOK KUMAR

Digitally signed by ALOK KUMAR

Date: 2022.12.06 22:45:55 +05'30'