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Atal Nagar, the 19th August 2019
NOTIFICATION
No. R 3839/ll24lsA.l20l9ll7-1. - In exercise of powers conferred by Section 49 read with Sections
23,24 and25 of the Human Immunodeficiency Virus And Acquired Immune Deficiency Syndrome (Prevention
And Control) Act,2Ol7 (16 of 2017), the State Govemment, hereby, makes the following rules to provide for the
appointment, terms and conditions, qualifications and manner of inquiry by Ombudsman, namely :-
RULES
l.
Short titte, extent and commencement.- (1) These Rules shall be called the Chhattisgarh Human
Immunodeficiency Virus and Acquired Immune Deficiency Syndrome (Ombudsman and Legal
Proceedings) Rules, 2019.
(2)
These rules shall come into force on date of their publication in the OffrcialGazeite.
2.
Definitions.- (1) In these rules, unless the context otherwise requires,-
(a)
"Act" means the Human Immunodeficiency Virus and Acquired Immune Deficiency
Syndrome @revention and Control) Act,20l7 (No. 16 of 2017);
(b)
"Appropriate Authority" means, unless otherwise notified, the National AIDS
Control Organisation in the case of the Central Government and the Chhattisgarh
State AIDS Control Society in the case of the State Government;
(c)
"High burden districts" means districts as notified by the appropriate authority under
the Central Government from time to time;
(d)
"Ombudsman" means an Officer appointed or designated by the State Government,
as the case may be, under Section 23 of the Act.
(2)
Words and expressions used and not defined in these rules but defined in the Act, shall have
the same meanings as assigned to them in the Act.
3.
Provision of Diagnostic Facilities of HMAIDS, ART and OI Management.- The State
Governrnent shall compulsorily provide free diagnostic services to all citizens in all Government
Health Centers and Anti-retroviral Therapy (ART) drugs free of cost as per the guidance of NACO to
all HIV Positive People at all ART Center/Link ART Centers and Opportunistic Infection shall be
managed at all Government Health Service Centers under Section 14 of the Act in the guidance of
National AIDS Control Organisation, Ministry of Health and Family Welfare, New Delhi.
4.
Appointment and Jurisdiction of Ombudsman.- (l)
The State Government shall designate
Commissioner of Health Service of Chhattisgarh as a Ombudsman under sub-section (3) of Section 23
of the Act, for the purpose of these rules with object to inqurry into the violation of the provision of
this Act in relation to discrimination mentioned in Section 3 of the Human Immunodeficiency Virus
and Acquired Immune Deflciency Syndrome (Prevention and Control) Act,2017.
(2)
The Principal seat of the Ombudsman shall be at Raipur, Chhattisgarh.
(3)
The Ombudsman shall have its jurisdiction over whole of the Chhattisgarh.
5.
Terms and condition.- Within thirty days of appointing the Ombudsma4, the State Government shall
provide, with the assistance of experts including protected persons and persons vulnerable to HIV,
training Sensitization and orientation for the Ombudsman on HIV and AIDS, under sub-section (2) of
Section 23 of the Act as per principles ofjustice and law, the basic science on HIV and AIDS, HIV-
related prevention, care, support and treatment, human sexuality, sexual orientation and gender
identity, drug use and sex work, as to reduction of stigma and discrimination of people living with HIV
and greater risk.
6.
Functionsof ombudsman.-(l) The ombudsman shall act in an objective and in independent
manner when inquiring into complaints made under the Act.
(2)
While inquiring into complaints under the act the ombudsman shall not be bound by any rule
of evidence and shall follow such procedure as he considers just, fair and reasonable, which
shall include parties to complaint, being given a reasonable opportunities to be heard.
, frqim zs GFr<t 2ote
1066 (3)
(3)
Shall conduct all inquiries in a just manner without any bias and perceived presumption of
guilt.
(4)
Shall observe and implement the provisions of the Act and Rules in a balanced and
standardized manner in course of their work.
(5)
Shall refrain from making any comments which demean individual on the basis of gender,
race and religion.
1 .
Furnishing of information to the State Government.- ( 1) For the maintenance of transparency in
the follow up action of complaint or otherwise the State Government may call for any information
concerning the activities of om-budsman periodically or as when required by it.
(2)
If any aggrieved person is not satisfied with the order passed by the ombudsman, he may
approach to the Secretary, Health and Family Welfare, Government of Chhattisgarh within 30
days from the date on which order has been passed by the ombudsman under the provision of
the Act.
8.
Manner of maintaining records by Ombudsman.- The Ombudsman shall -
(a)
immediately on the receipt of a complaint, record it by assigning a sequential unique
complaint number in a register maintained solely for that purpose in physical or computerized
form;
(b)
on receipt of the complaint, acknowledge it including by sending the unique complaint
number by SMS or e-mail to the complainant where available;
(c)
record the time of the complaint and the action taken on the complaint in the register; and
(d)
maintain follow up and monitor the diaries in support of the complaint cases;
as specified in sub-section (3) of Section 24 ofthe Act.
9.
Manner of making complaints to Ombudsman.- (l)
Any person may make a complaint under
Section 25 of the Act to the Ombudsman within whose jurisdiction the alleged violation took place,
within three months from the date that the person making the complaint became aware of the alleged
violation of the Act:
Provided that the Ombudsman may, for reasons to be recorded in writing, extend the time
limit to.make the complaint by a further period of three months, if he is satisfied that circumstances
prevented the complainant from making the complaint within the stipulated period.
(2)
All complaints under Section 25 of the Act, shall be made to the Ombudsman in writing in
accordance with the form set out in the Appendix to the rules:
Provided that where a complaint cannot be made in writing, the Ombudsman shall
render all reasonable assistance to the complainant to reduce the complaint in writing.
(3)
The Ombudsman may receive complaints under Section25 of the Act, made in person, via
post, telephonically or through electronic form through the Ombudsman's website:
Provided that the State Government shall within seven days of the appointment of
the Ombudsman establish a website of the Ombudsman.
(4)
In cases of medical emergency, the Ombudsman or his assistant may visit with the
complainant at the location of the alleged violation or any other place to enable written
documentation of the complaint.
By order and in the name of the Governor of Chhattisgarh,
BHU\TNESH YADAW, Special Secretary.
1066 (4)
B6*{Trr€{qqe, eFi6 28 sFr€t 2ot9
APPENDIx
FORM FOR MAKTNG COMPLAINT TO OMBUDSMAN UNDER RULE 9
I .Date of Incident _
2.Place of Incident
-
3.Description of incident
4"Person/ Institution responsible for the incident
Signature/ Thumb Impression of Cornplainant*
Name:
Mobile No./email/Fax/Address :
For Official Use only:
Unique ComplaintNumber: _
*Where the complaint is received telephonically and reduced to writing by the Ombudsman, the Ombudsman
shall sign the Form
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