“ârkÂàçy qàçйþ §çý ¡Âmªàêm »þà§ý Îàä̧ý §çý

qÞkãuÂà §íýtàÞ§ý

ÂàªàÀ säªàmàÂà (ârÂàà »þà§ý â¹þ§ý¹þ) §çý Zàçx½à

“²þ¾mãyªàð¼þ/Àäªàê/09/2013

-

2015.”

Ñçmä ¡Âàätm. §íýtàÞ§ý kã.2

-

22

-

²þ¾mãyªàð¼þ

ªàk¹þ / 38 ây. yç. âsvà¢ê. âÀÂààÞ§ý

30

-

05

-

2001.”

²þ¾mãyªàð¼þ ÊàkqØà

(¡yàoàʽà)

Zààâo§ýàÊ yç Zà§ýàâÎàm

§íýtàÞ§ý

67

6

]

ÊàuqäÊ, tÞªàvwàÊ, âÀÂààÞ§ý 22 ÂàwÈrÊ 2022



¡ªàPÑàu½à 1, Îà§ý 1944

[kk|] ukxfjd vkiwfrZ ,oa miHkksDrk laj{k.k foHkkx

ea=ky;] egkunh Hkou] uok jk;iqj vVy uxj

vVy uxj] fnukad 17 vDVwcj 2022

vf/klwpuk

dzekad ,Q 5&10@2021@29&2-⸺ miHkksDrk laj{k.k vf/kfu;e] 2019 ¼2019 dk la- 35½ dh /kkjk 102 dh

mi&/kkjk 2 ds [k.M ¼x½] ¼?k½] ¼M-½] ¼p½ rFkk ¼Fk½ }kjk iznRr 'kfDr;ksa dks iz;ksx esa ykrs gq,] jkT; ljdkj]

,rn~}kjk] jkT; rFkk ftyk miHkksDrk laj{k.k ifj"kn~ ds xBu rFkk dk;ksZa ds fy;s fuEufyf[kr fu;e cukrh gS]

vFkkZr~%&

fu;e

1-

laf{kIr uke] foLrkj ,oa izkjaHk-& ¼1½ ;s fu;e NRrhlx<+ miHkksDrk laj{k.k ¼jkT; ,oa ftyk miHkksDrk

laj{k.k ifj"kn~½ fu;e] 2022 dgyk;saxsA

¼2½

bldk foLrkj laiw.kZ NRrhlx<+ jkT; ij gksxkA

¼3½

;s jkti= esa blds izdk'ku dh rkjh[k ls izo`Rr gksaxsA

2-

ifjHkk"kk,a-& ¼1½ bu fu;eksa esa] tc rd fd lanHkZ ls vU;Fkk visf{kr u gks]&

¼d½ ^^vf/kfu;e^^ ls vfHkizsr gS miHkksDrk laj{k.k vf/kfu;e] 2019 ¼2019 dk la- 35½(

¼[k½ ^^v/;{k^^ ls vfHkizsr gS jkT; miHkksDrk laj{k.k ifj"kn~ dk v/;{k ;k ftyk miHkksDrk

laj{k.k ifj"kn~ dk v/;{k(

¼x½ ^^ftyk ifj"kn~^^ ls vfHkizsr gS vf/kfu;e dh /kkjk 8 dh mi&/kkjk ¼1½ ds v/khu LFkkfir

ftyk miHkksDrk laj{k.k ifj"kn~(

¼?k½ ^^jkT; ifj"kn~^^ ls vfHkizsr gS vf/kfu;e dh /kkjk 6 dh mi&/kkjk ¼1½ ds v/khu LFkkfir

jkT; miHkksDrk laj{k.k ifj"kn~A

¼2½ 'kCn rFkk vfHkO;fDr;k] tks bu fu;eksa esa iz;qDr gSa] fdUrq ifjHkkf"kr ugha gSa] ds ogh vFkZ gksaxs] tks

vf/kfu;e esa] muds fy;s leuqnsf'kr gSA

3-

jkT; miHkksDrk laj{k.k ifj"kn~ dk xBu-& jkT; ljdkj] jkTki= esa vf/klwpuk }kjk] jkT; ifj"kn~ dk

xBu djsxh] ftlesa fuEufyf[kr lnL; gksaxs] ftudh la[;k 25 ls vf/kd ugha gksxh] vFkkZr~%&

¼d½

jkT; ljdkj esa miHkksDRkk ekeyksa ds izHkkjh ea=h] jkT; ifj"kn~ ds v/;{k gksaxs(

¼[k½

miHkksDrk fgrksa ls lacaf/kr 'kkldh; foHkkx ;k Lok;Rr laxBuksa rFkk fofu;kedksa ds izfrfuf/k]

ftudh la[;k 10 ls vf/kd ugha gksxh] ftUgas jkT; ljdkj }kjk ukekafdr fd;s tk;sxs(

¼x½

jftLVªkj] jkT; miHkksDrk fookn izfrrks"k.k vk;ksx] jk;iqj(

¼?k½

miHkksDrk laxBuksa ds izfrfuf/k] ftudh la[;k 3 ls vf/kd ugha gksxh] ftUgsa jkT; ljdkj }kjk

ukekafdr fd;s tk;saxs(

¼M-½

lfdz; miHkksDrk dk;ZdrkZ] d`f"k] O;kikj vFkok m|ksx ls lacaf/kr izfrfuf/k] ftudh la[;k 4 ls

vf/kd ugha gksxh] ftuesa de ls de ,d efgyk gksxh(

¼p½

[kk|] ukxfjd vkiwfrZ ,oa miHkksDrk laj{k.k foHkkx ds izHkkjh lfpo] jkT; ifj"kn~ ds

lnL;&lfpo gksaxsA

4-

jkT; ifj"kn~ dk dk;Zdky-& jkT; ifj"kn~ dk dk;Zdky 5 o"kZ dk gksxk%

ijarq jkT; ifj"kn~ 3 ekg dh vkxkeh vof/k vFkok bldk iquxZBu fd;s tkus dh vof/k rd] tks

Hkh igys gks] dk;Z djrh jgsxhA

5-

jkT; ifj"kn~ ds lnL;ksa dk R;kxi=-& dksbZ Hkh lnL;] jkT; ifj"kn~ ds v/;{k dks lacksf/kr fyf[kr

lwpuk nsrs gq,] jkT; ifj"kn ls R;kxi= ns ldsxkA

6-

R;kxi= ds dkj.k mRiUu gqbZ fjfDr-& ¼1½ fu;e 5 ds v/khu fdlh lnL; ds R;kxi= ds dkj.k

mRiUUk gqbZ fjfDr dks] jkT; ljdkj }kjk lnL;ksa dh mlh Js.kh ls ubZ fu;qfDr ds ek/;e ls Hkjk tk;sxkA

¼2½

fu;e 5 ds v/khu fdlh lnL; ds R;kxi= ds dkj.k mRiUu gqbZ fjfDr dks Hkjus ds fy, fu;qDr

fd;k x;k O;fDr] dsoy mlh vof/k rd in ij jgsxk] ftl vof/k ds fy,] ;fn fjfDr mRiUu u

gqbZ gksrh] rks ewy lnL; in ij jgus dk gdnkj FkkA

7- dk;Z lewg-& ¼1½ vf/kfu;e ds v/khu vius dk;ksZa dk fu"iknu djus ds iz;kstu ls] jkT; ifj"kn~] vius lnL;ksa

esa ls ,sls dk;Z lewg dk xBu dj ldsxh] tSlk fd og vko';d le>s vkSj bl izdkj xfBr fd;k x;k izR;sd

dk;Z lewg] ,sls lHkh dk;ksZa dk fu"iknu djsxk] tks jkT; ifj"kn~ }kjk bls lkSais tk;saxsA

¼2½ jkT; ifj"kn~] izR;sd dk;Z lewg dks Li"V :i ls ifjHkkf"kr ,sls dk;Z lkSaisxh] tks fopkjkFkZ fo"k;ksa ds ek/;e

ls fofufnZ"V fd;s tk;sa vkSj ftlesa og le;kof/k Hkh lfEefyr gksxh] ftlds Hkhrj ,sls dk;Z iwjs fd, tkus

gSaA

¼3½ dk;Z lewg] jkT; ifj"kn~ ds v/;{k dks fjiksVZ djsaxsA

¼4½ izR;sd dk;Z lewg ds fu"d"kksZa dks jkT; ifj"kn~ ds le{k mlds fopkj.k ds fy;s izLrqr fd;k tk,xkA

¼5½ dk;Z lewg] ml dk;Z ds iw.kZ gksus ij dk;Z djuk can dj nsaxs] ftlds fy, bls xfBr fd;k x;k FkkA

8- dk;Z lapkyu ds fy, jkT; ifj"kn~ dh cSBdsa-& ¼1½ jkT; ifj"kn~ dh cSBdsa lk/kkj.kr;k jkT; ds jkt/kkuh

{ks=] uok jk;iqj vVy uxj esa vk;ksftr dh tk;saxh(

¼2½ jkT; ifj"kn~ dh cSBdksa dh v/;{krk ifj"kn~ ds v/;{k] vFkok mudh vuqifLFkfr esa] bl iz;kstukFkZ v/;{k

}kjk ukekafdr] jkT; ifj"kn~ ds fdlh lnL; }kjk dh tk,xh(

¼3½ jkT; ifj"kn~ dh cSBd] v/;{k ds vuqeksnu ls] izR;sd lnL; dks cSBd dh vk'kf;r rkjh[k ls

de&ls&de ianzg fnu igys Mkd vFkok bZ&esy ds Rpfjr lalwpuk ek/;e ls fyf[kr esa lwpuk tkjh dj

vkgwr dh tk ldsxh(

¼4½ jkT; ifj"kn~ dh izR;sd cSBd dh lwpuk esa cSBd dk le;] rkjh[k vkSj LFkku rFkk cSBd ds fy, dk;Zlwph

dh enksa dh tkudkjh nh tk,xh(

¼5½ jkT; ifj"kn~ dh cSBd ds nkSjku dk;Zlwph esa lfEefyr u fd, x, fdlh Hkh ekeys ij v/;{k vFkok cSBd

dh v/;{krk djus okys lnL;] tSlk Hkh fLFkfr gks] dh vuqefr ds flok;] ppkZ ugha dh tk,xh(

¼6½ jkT; ifj"kn~ dh izR;sd cSBd ds dk;Zo`Rr dk elkSnk] ;FkklaHko 'kh?kz vkSj izR;sd cSBd ds lekiu ls ,d

lIrkg dh vof/k ds Hkhrj rS;kj fd;k tk,xk rFkk mls cSBd ds v/;{k vFkok cSBd dh v/;{krk djus

okys lnL; ds vuqeksnukFkZ izLrqr fd;k tk,xk(

¼7½ v/;{k vFkok cSBd dh v/;{krk djus okys lnL; }kjk vuqeksfnr] jkT; ifj"kn~ dh izR;sd cSBd ds

dk;Zo`Rr ds elkSns dks] vkxkeh cSBd esa vaxhdkj fd, tkus gsrq ;FkklaHko 'kh?kz jkT; ifj"kn~ ds izR;sd

lnL; dks vxzsf"kr fd;k tk,xk(

“ârkÂàçy qàçйþ §çý ¡Âmªàêm »þà§ý Îàä̧ý §çý

qÞkãuÂà §íýtàÞ§ý

ÂàªàÀ säªàmàÂà (ârÂàà »þà§ý â¹þ§ý¹þ) §çý Zàçx½à

“²þ¾ mãyªàð¼þ/Àäªàê/09/2013

-

2015

.”

Ñçmä

¡Âàätm. §íýtàÞ§ý kã.2

-

22

-

²þ¾mãyªàð¼þ

ªàk¹þ / 38 ây. yç. âsvà¢ê. âÀÂààÞ§ý

30

-

05

-

2001

.”

²þ¾m

ãyªàð¼þ ÊàkqØà

(¡yà

oàʽà)

¼6½

ftyk ifj"kn~ dh izR;sd cSBd ds dk;Zo`Rr dk elkSnk] ;FkklaHko 'kh?kz vkSj izR;sd cSBd ds

lekiu ls ,d lIrkg dh vof/k ds Hkhrj rS;kj fd;k tk,xk rFkk mls cSBd ds v/;{k ds vFkok

cSBd dh v/;{krk djus okys lnL; ds vuqeksnukFkZ izLrqr fd;k tk,xkA

¼7½

v/;{k vFkok cSBd dh v/;{krk djus okys lnL; }kjk vuqeksfnr ftyk ifj"kn dh izR;sd cSBd

ds dk;Zo`Rr ds elkSns dks] vkxkeh cSBd esa vaxhdkj fd, tkus gsrq] ;Fkk laHko 'kh?kz] ftyk

ifj"kn~ ds izR;sd lnL; dks vxzsf"kr fd;k tk,xkA

¼8½

fdlh fjfDr ds gksus vFkok ftyk ifj"kn~ ds xBu esa fdlh =qfV ds gksus ek= ls] ftyk ifj"kn~ dh

dksbZ Hkh dk;Zokgh vfof/kekU; ugha Bgjk;k tk;sxkA

15-

O;; vkSj HkRrk dh izfriwfrZ-& ftyk ifj"kn~ ds xSj&LFkkfud rFkk xSj&ljdkjh lnL; fuEufyf[kr ds

gdnkj gksaxs]&

¼d½

ftyk ifj"kn~ dh cSBdksa esa Hkkx ysus ds iz;kstu ls dh xbZ ;k=k ds laca/k esa] jkT; 'kklu }kjk

;Fkk fu/kkZfjr ;k=k fdjk;k izkIr djus(

¼[k½

muds nSfud HkRrksa] vkokl] muds fuokl LFkku ls LVs'ku rFkk LVs'ku ls ftyk ifj"kn~ dh cSBd

ds LFkku rd] blh rjg okilh esa Hkh vkus tkus ds fy,] O;; dh izfriwfrZ vkdfLed 'kqYd ds

:i esa] ftyk ifj"kn~ dh cSBd ds izR;sd fnu ds fy, jkT; 'kklu }kjk fu/kkZfjr jkf'k ns; gksxhA

NRrhlx<+ ds jkT;iky ds uke ls rFkk vkns'kkuqlkj]

eukst dqekj lksuh] fo'ks"k lfpo-

vVy uxj] fnukad 17 vDVwcj 2022

dzekad ,Q 5&10@2021@29&2-⸺ Hkkjr ds lafo/kku ds vuqPNsn 348 ds [k.M 3 ds vuqlj.k esa bl

foHkkx ds lela[;d vf/klwpuk fnukad 17&10&2022 dk vaxzsth vuqokn jkT;iky ds izkf/kdkj ls ,rn~}kjk izdkf'kr

fd;k tkrk gSA

NRrhlx<+ ds jkT;iky ds uke ls rFkk vkns'kkuqlkj]

eukst dqekj lksuh] fo'ks"k lfpo-

Atal Nagar, the 17th October 2022

NOTIFICATION

No. F 5-10/2021/29-2.⸺ In exercise of the powers conferred by clause (c), (d), (e), (f)

and (q) of sub-section (2) of Section 102 of the Consumer Protection Act, 2019 (No. 35 of

2019), the State Government, hereby, makes the following rules for constitution and

function of the State and District Consumer Protection Council, namely:-

RULES

1.

Short title, extend and commencement.- (1) These rules may be called the

Chhattisgarh Consumer Protection (State and District Consumer Protection Council)

Rules, 2022.

(2) They extend to the whole State of Chhattisgarh;

(3) They shall come into force on the date of their publication in the Official Gazette.

2.

Definitions. - (1) In these rules, unless the context otherwise requires,-

(a)

"Act" means the Consumer Protection Act, 2019 (No. 35 of 2019);

(b)

"Chairman" means the Chairman of the State Consumer Protection

Council or the Chairman of the District Consumer Protection Council;

(c)

"District Council" means the District Consumer Protection Council

established under sub-section (1) of Section 8 of the Act;

(d)

"State Council" means the State Consumer Protection Council

established under sub-section (1) of Section 6 of the Act.

(2)

The words and expressions used in these rules, but not defined, shall have

the same meaning as assigned to them in the Act.

3.

Constitution of State Consumer Protection Council.- The State Government

shall, by notification in the Official Gazette, establish the State Council which shall

consist of the following members, not exceeding 25, namely :-

(a)

The Minister-in-charge of Consumer Affairs in the State Government

shall be the Chairman of the State Council;

(b)

Representatives of the departments of Government or autonomous

organizations and regulators concerned with consumer interests, not

exceeding 10 to be nominated by the Central Government;

(c)

Registrar, State Consumer Disputes Redressal Commission, Raipur;

(d)

Representatives of consumer organizations, not exceeding 3 in

number, to be nominated by the State Government;

(e)

Active consumer activists, representatives of agriculture, trade or

industry, the number of which shall not exceed 4, of which at least 1

shall be a woman;

(f)

Secretary-in-charge of Food, Civil Supplies and Consumer Protection

Department shall be Member- Secretary of the State Council.

4.

Term of State Council.- The term of the State Council shall be 5 years:

Provided that the State Council shall continue to function for a further period

of 3 months or till it is reconstituted, whichever is earlier.

5.

Resignation of members of State Council.- Any member may, by notice in writing

addressed to the Chairman of the State Council, resign from the State Council.

6.

Vacancy caused by resignation.- (1) A vacancy caused by the resignation of a

member under rule 5 shall be filled by a fresh appointment from the same category

of members by the State Government.

(2) The person appointed to fill the vacancy caused by the resignation of a member

under rule 5 shall hold office only for the such period that the original member

would have been entitled to hold office had the vacancy not occurred.

7.

Working groups.- (1) For the purposes of performing its functions under the Act, the

State Council may constitute from amongst its members, such working groups as it

may deem necessary, and every working group so constituted shall perform such

works as assigned to it by the State Council.

(2) The State Council shall entrust to each working group clearly defined tasks

which are specified through terms of reference and which shall also include the

time-period within which such task are to be completed.

(3) The working groups shall report to the Chairman of the State Council.

(4) The findings of each working group shall be placed before the State Council for

its consideration.

(5) The working group shall cease to function on the completion of the task for which

it was constitued.

8.

Meetings of State Council to conduct business. - (1) The meetings of the State

Council shall ordinarily be held at Nava Raipur Atal Nagar, the Capital Territory of

the State;

(2) The meetings of the State Council shall be presided over by the Chairman of the

Council, or in his absence, by a member of the State Council nominated by

Chairman for the purpose;

(3) A meeting of the State Council may be called with the approval of the Chairman

by issuing a notice in writing to every member at least fifteen days before the

intended date of the meeting by post, or through e-mail to facilitate speedy

communication;

(4) The Notice of every meeting of the State Council shall intímate the time, date and

place to the meeting and the ítems of agenda for the meeting;

(5) Any business not included in the agenda shall not be transacted at a meeting of

the State Council except with the permission of the Chairman or the member

presiding over the meeting, as the case may be;

(6) The draft minutes of each meeting of the State Council shall be prepared as soon

as possible and not later than one week from the conclusión of each meeting and the

same shall be submitted to the Chairman or to the member who presided over the

meeting for his approval;

(7) The draft minutes of each meeting of the State Council approved by the

Chairman or the member who presided over this meeting shall be forwarded to each

member of the State Council as soon as possible for adoption at the next meeting;

(8) No proceedings of the State Council shall be invalid merely by reasons of

existence of any vacancy in or any defect in the constitution of the State Council.

9.

Reimbursement of expenses and allowances. – Non-local and non-official

members of the State Council shall be entitled to,-

(a)

avail travelling fare in connection with journeys undertaken to and from for

the purpose of attending meetings of the State Council or the working

groups as fixed by the State Government;

(b)

the amount fixed by the State Government shall be payable for each day of

the meeting of the State Council or its working groups as incidental charges

to cover the expenditure towards their daily allowances, lodging, local

conveyance from their place of residence to the station or airport and from

the station or airport to the venue of meeting of the State Council or its

working groups and vice-versa.

10.

Constitution of District Consumer Protection Council. - The State Government

shall, by notification in the Official Gazette, constitute a District Consumer

Protection Council consisting of the following members, not exceeding 15, namely:-

(a)

The District Collector shall be the Chairman of the District Council;

(b)

Representatives

of

Government

departments

or

autonomous

organizations and regulators representing consumer interests, not

exceeding 5 in number, to be nominated by the State Government;

(c)

Nominated representative of District Consumer Disputes Redressal

Commission;

(d)

Representatives of consumer organizations, not exceeding 3 in number,

to be nominated by the State Government;

(e)

Active consumer activists, representatives of agriculture, trade or

industry, the number of which shall not exceed 5, of which at least 1

shall be a woman;

(f)

The Food Controller or the Food Officer of the District shall be the

Member-Secretary of the District Council.

11.

Term of District Council.- The term of the State Council shall be 5 years:

Provided that the District Council shall continue to function for a further period

of 3 months or till it is reconstituted, whichever is earlier.

12.

Resignation of members of District Council.- Any member may, by Notice in

writing addressed to the Chairperson of the District Council, resign from the District

Council.

13.

Vacancy caused by resignation.- (1) A vacancy caused by the resignation of a

member under rule 12 shall be filled by a fresh appointment from the same category

of members by the State Government.

(2) The person appointed to fill the vacancy caused by the resignation of a member

under rule 12 shall hold office only for the such period that the original member

would have been entitled to hold office had the vacancy not occurred.

14.

District council meetings to conduct business.- (1) The meetings of the District

Council shall ordinarily be held at the district headquarters.

(2) The meetings of the District Council shall be presided over by the Chairman of

the Council, or in his absence, by a member of the District Council nominated by

Chairman for the purpose.

(3) A meeting of the District Council may be called with the approval of the

Chairman by issuing a notice in writing to every member at least fifteen days before

the intended date of the meeting by post, or through e-mail to facilitate speedy

communication.

(4) The Notice of every meeting of the District Council shall intímate the time, date,

and place of the meeting and the ítems of agenda for the meeting.

(5) Any business not included in the agenda shall not be transacted at a meeting of

the District Council except with the permission of the Chairman or the member

presiding over the meeting, as the case may be.

(6) The draft minutes of each meeting of the District Council shall be prepared as

soon as possible and not later than one week from the conclusión of each meeting

and the same shall be submitted to the Chairman or to the member who presided

over the meeting for his approval.

(7) The draft minutes of each meeting of the District Council approved by the

Chairman or the member who presided over this meeting shall be forwarded to each

member of the District Council as soon as possible for adoption at the next meeting.

(8) No porceedings of the District Council shall be invalid merely by reasons of

existence of any vacancy in or any defect in the constitution of the District Council.

15.

Reimbursement of expenses and allowances - Non-local and non-official members

of the District Council shall be entitled to,-

(a) avail fare in connection with journeys undertaken to and from for the

purpose of attending meetings of the District Council as fixed by the State

Government.

(b)

the amount fixed by the State Government shall be payable for each day of

the meeting of the District Council as incidental charges to cover the

expenditure towards their daily allowances, lodging, local conveyance from

their place of residence to the station and from the station to the venue of

meeting of the District Council and vice-versa.

By order and in the name of the Governor of Chhattisgarh,

MANOJ KUMAR SONI, Special Secretary.