(4005)
Haryana Government Gazette
EXTRAORDINARY
Published by Authority
© Govt. of Haryana
No. 208-2023/Ext.] CHANDIGARH, THURSDAY, NOVEMBER 30, 2023 (AGRAHAYANA 9, 1945 SAKA)
gfj;k.kk ljdkj
lkekU; iz’kklu foHkkx
¼iz’kkldh; lq/kkj 'kk[kk½
vf/klwpuk
fnukad 30 uoEcj] 2023
la[;k 7@31@2014&3,0vkj0-& gfj;k.kk lsok dk vf/kdkj vf/kfu;e] 2014 ¼2014 dk 4½ dh /kkjk 3 dh mi/kkjk ¼1½
rFkk ¼2½ ds v/khu iznRr 'kfDr;ksa dk iz;ksx djrs gq, rFkk gfj;k.kk ljdkj] iz’kkldh; lq/kkj foHkkx] vf/klwpuk la[;k
7@31@2014&3,-vkj-] fnukad 15 Qjojh] 2016 dh vuqlwph dh Øe la[;k 50 ls 63 rFkk muds lkeus izfof"V;ksa ds
vf/kØe.k esa] gfj;k.kk ds jkT;iky] vk;ksx dh flQkfj’kksa ij] blds }kjk] uhps nh xbZ vuqlwph esa ;Fkk fofufnZ"V mDr
vf/kfu;e ds v/khu mtkZ foHkkx dh fuEufyf[kr lsok,a] le;] ftlds Hkhrj ;s ukxfjdksa dks miyC/k djokbZ tkuh gSa]
inkfHkfgr vf/kdkjh] izFke f’kdk;r fuokj.k izkf/kdkjh rFkk f}rh; f’kdk;r fuokj.k izkf/kdkjh vf/klwfpr djrs gSa] vFkkZr%&
vuqlwph
Øe
la[;k
foHkkx dk
uke
lsok dk uke
nh xbZ
le;
lhek
inkfHkfgr vf/kdkjh izFke f’kdk;r
fuokj.k izkf/kdkjh
f}rh; f’kdk;r
fuokj.k
izkf/kdkjh
1
2
3
4
5
6
7
1
ÅtkZ
foHkkx
vLFkk;h dusD’ku tkjh djuk
(i) ,yVh vkiwfrZ &
lEiw.kZ vkosnu] izHkkjkas vkSj
nLrkost+ksa dh izkfIr dh frfFk ls
19 fnu mie.My vf/kdkjh
¼vkWijs’ku½
dk;Zdkjh
vfHk;Urk
¼vkWijs’ku½
v/kh{k.k
vfHk;Urk
¼vkWijs’ku½
(ii) 11 dsoh vkiwfrZ &
lEiw.kZ vkosnu] izHkkjkas] nLrkost+ksa
dh izkfIr dh frfFk ls
111 fnu mie.My vf/kdkjh
¼vkWijs’ku½
dk;Zdkjh
vfHk;Urk
¼vkWijs’ku½
v/kh{k.k
vfHk;Urk
¼vkWijs’ku½
(iii) 33 dsoh vkiwfrZ &
lEiw.kZ vkosnu] izHkkjkas vkSj
nLrkost+ksa dh izkfIr dh frfFk ls
117 fnu dk;Zdkjh vfHk;Urk
¼vkWijs’ku½
v/kh{k.k vfHk;Urk
¼vkWijs’ku½
eq[; vfHk;Urk
¼vkWijs’ku½
4006
HARYANA GOVT. GAZ. (EXTRA.), NOV. 30, 2023 (AGHN. 9, 1945 SAKA)
Øe
la[;k
foHkkx dk
uke
lsok dk uke
nh xbZ
le;
lhek
inkfHkfgr vf/kdkjh izFke f’kdk;r
fuokj.k izkf/kdkjh
f}rh; f’kdk;r
fuokj.k
izkf/kdkjh
1
2
3
4
5
6
7
(iv) 33 dsoh ls vf/kd Lrj ds
dusD’ku &
lEiw.kZ vkosnu] izHkkjkas vkSj
nLrkost+ksa dh izkfIr dh frfFk ls
212 fnu dk;Zdkjh vfHk;Urk
¼vkWijs’ku½
v/kh{k.k vfHk;Urk
¼vkWijs’ku½
eq[; vfHk;Urk
¼vkWijs’ku½
2 ÅtkZ foHkkx Uk, dusD’ku@vfrfjDr yksM dh ekax nsuk
(i) ,yVh vkiwfrZ &
lEiw.kZ vkosnu] izHkkjkas vkSj
nLrkost+ksa dh izkfIr dh frfFk
ls
37 fnu mie.My vf/kdkjh
¼vkWijs’ku½
dk;Zdkjh
vfHk;Urk
¼vkWijs’ku½
v/kh{k.k
vfHk;Urk
¼vkWijs’ku½
(ii) 11 dsoh vkiwfrZ ds fy,
lEiw.kZ vkosnu] izHkkjkas vkSj
nLrkost+ksa dh izkfIr dh frfFk
ls
78 fnu mie.My vf/kdkjh
¼vkWijs’ku½
dk;Zdkjh
vfHk;Urk
¼vkWijs’ku½
v/kh{k.k
vfHk;Urk
¼vkWijs’ku½
(iii) 33 dsoh vkiwfrZ ds fy,
lEiw.kZ vkosnu] izHkkjkas vkSj
nLrkost+ksa dh izkfIr dh frfFk
ls
104 fnu dk;Zdkjh vfHk;Urk
¼vkWijs’ku½
v/kh{k.k vfHk;Urk
¼vkWijs’ku½
eq[; vfHk;Urk
¼vkWijs’ku½
(iv) 33 dsoh ls vf/kd &
lEiw.kZ vkosnu] izHkkjkas vkSj
nLrkost+ksa dh izkfIr dh frfFk
ls
174 fnu dk;Zdkjh vfHk;Urk
¼vkWijs’ku½
v/kh{k.k vfHk;Urk
¼vkWijs’ku½
eq[; vfHk;Urk
¼vkWijs’ku½
3 ÅtkZ foHkkx yksM de djokus ds fy, vkosnu
lEiw.kZ vkosnu] izHkkjkas vkSj
nLrkost+ksa dh izkfIr dh frfFk ls
tgka lhVh@ihVh@VªkalQkeZj vkfn
esa dksbZ cnyko ugha fd;k tkuk
gSA
21 fnu mie.My vf/kdkjh
¼vkWijs’ku½
dk;Zdkjh
vfHk;Urk
¼vkWijs’ku½
v/kh{k.k
vfHk;Urk
¼vkWijs’ku½
4 ÅtkZ foHkkx
uke cnyuk
vuqeksnu vkSj izHkkjksa dh lwpuk
fu/kkZfjr 'kqYd ds lkFk lHkh izdkj
ls lEiw.kZ vkosnu dh izkfIr dh
frfFk ls
7 fnu
mie.My vf/kdkjh
¼vkWijs’ku½
dk;Zdkjh
vfHk;Urk
¼vkWijs’ku½
v/kh{k.k
vfHk;Urk
¼vkWijs’ku½
uke cnyus dk izHkko
vkosnu dh Lohd`fr ds ckn
nks
fcfyax
pØksa ds
Hkhrj
5 ÅtkZ foHkkx
ehVj@lfoZl dusD’ku@[email protected] dk LFkkukUrj.k
d½ ehVj@lfoZl dusD’ku
cnyuk
,yVh% vko’;d izHkkjksa vkSj
lek’kks/kuksa dh izkfIr ds ckn
21 fnu
dfu"B vfHk;Urk
¼izHkkjh½
mie.My
vf/kdkjh
¼vkWijs’ku½
dk;Zdkjh
vfHk;Urk
¼vkWijs’ku½
HARYANA GOVT. GAZ. (EXTRA.), NOV. 30, 2023 (AGHN. 9, 1945 SAKA)
4007
Øe
la[;k
foHkkx dk
uke
lsok dk uke
nh xbZ
le;
lhek
inkfHkfgr vf/kdkjh izFke f’kdk;r
fuokj.k izkf/kdkjh
f}rh; f’kdk;r
fuokj.k
izkf/kdkjh
1
2
3
4
5
6
7
11dsoh% vko’;d izHkkjksa vkSj
lek’kks/kuksa dh izkfIr ds ckn
28 fnu
dfu"B vfHk;Urk
¼izHkkjh½
mie.My
vf/kdkjh
¼vkWijs’ku½
dk;Zdkjh
vfHk;Urk
¼vkWijs’ku½
33dsoh% vko’;d izHkkjksa vkSj
lek’kks/kuksa dh izkfIr ds ckn
34 fnu dfu"B vfHk;Urk
¼izHkkjh½
mie.My
vf/kdkjh
¼vkWijs’ku½
dk;Zdkjh
vfHk;Urk
¼vkWijs’ku½
[k½ ,yVh@,pVh dsoh ykbuksa dks
cnyuk
,yVh% vko’;d izHkkjksa vkSj
lek’kks/kuksa dh izkfIr ds ckn
21 fnu
mie.My vf/kdkjh
¼lapkyu½
dk;Zdkjh
vfHk;Urk
¼vkWijs’ku½
v/kh{k.k
vfHk;Urk
¼vkWijs’ku½
11dsoh% vko’;d izHkkjksa vkSj
lek’kks/kuksa dh izkfIr ds ckn
41 fnu
mie.My vf/kdkjh
¼lapkyu½
dk;Zdkjh
vfHk;Urk
¼vkWijs’ku½
v/kh{k.k
vfHk;Urk
¼vkWijs’ku½
33dsoh% vko’;d izHkkjksa vkSj
lek’kks/kuksa dh izkfIr ds ckn
47 fnu
mie.My vf/kdkjh
¼lapkyu½
dk;Zdkjh
vfHk;Urk
¼vkWijs’ku½
v/kh{k.k
vfHk;Urk
¼vkWijs’ku½
x½ VªkalQkWeZj dks cnyuk
vk’;d izHkkjksa vkSj lek’kks/kuksa dh
izkfIr ds ckn
51 fnu
mie.My vf/kdkjh
¼lapkyu½
dk;Zdkjh
vfHk;Urk
¼vkWijs’ku½
v/kh{k.k
vfHk;Urk
¼vkWijs’ku½
6 ÅtkZ foHkkx
lkekU; ¶;wt+ vkWQ dkWy
'kgjh {ks=
4 ?k.Vs
ds Hkhrj
dfu"B vfHk;Urk
¼izHkkjh½
mie.My
vf/kdkjh
¼vkWijs’ku½
dk;Zdkjh
vfHk;Urk
¼vkWijs’ku½
Xkzkeh.k {ks=
16 ?k.Vs
ds Hkhrj
dfu"B vfHk;Urk
¼izHkkjh½
mie.My
vf/kdkjh
¼vkWijs’ku½
dk;Zdkjh
vfHk;Urk
¼vkWijs’ku½
7 ÅtkZ foHkkx
vksojgsM ykbu czsdMkmu
'kgj vkSj dlcs
8 ?k.Vs
ds Hkhrj
dfu"B
vfHk;Urk
¼izHkkjh½
mie.My
vf/kdkjh
¼vkWijs’ku½
dk;Zdkjh
vfHk;Urk
¼vkWijs’ku½
Xkzkeh.k {ks=
16 ?k.Vs
ds Hkhrj
dfu"B
vfHk;Urk
¼izHkkjh½
mie.My
vf/kdkjh
¼vkWijs’ku½
dk;Zdkjh
vfHk;Urk
¼vkWijs’ku½
8 ÅtkZ foHkkx
iksy VwVus ds dkj.k vksojgsM czsdMkmu
'kgj vkSj dlcs
12 ?k.Vs
ds Hkhrj
dfu"B
vfHk;Urk
¼izHkkjh½
mie.My
vf/kdkjh
¼vkWijs’ku½
dk;Zdkjh
vfHk;Urk
¼vkWijs’ku½
Xkzkeh.k {ks=
48 ?k.Vs
ds Hkhrj
dfu"B
vfHk;Urk
¼izHkkjh½
mie.My
vf/kdkjh
¼vkWijs’ku½
dk;Zdkjh
vfHk;Urk
¼vkWijs’ku½
9 ÅtkZ foHkkx
Hkwfexr dscy czsdMkmu
'kgj vkSj dlcs
48 ?k.Vs
ds Hkhrj
dfu"B
vfHk;Urk
¼izHkkjh½
mie.My
vf/kdkjh
¼vkWijs’ku½
dk;Zdkjh
vfHk;Urk
¼vkWijs'ku½
4008
HARYANA GOVT. GAZ. (EXTRA.), NOV. 30, 2023 (AGHN. 9, 1945 SAKA)
Øe
la[;k
foHkkx dk
uke
lsok dk uke
nh xbZ
le;
lhek
inkfHkfgr vf/kdkjh izFke f’kdk;r
fuokj.k izkf/kdkjh
f}rh; f’kdk;r
fuokj.k
izkf/kdkjh
1
2
3
4
5
6
7
Xkzkeh.k {ks=
48 ?k.Vs
ds Hkhrj
dfu"B
vfHk;Urk
¼izHkkjh½
mie.My
vf/kdkjh
¼vkWijs’ku½
dk;Zdkjh
vfHk;Urk
¼vkWijs’ku½
10 ÅtkZ foHkkx
fMfLVªhC;w’ku VªkalQkWeZj Qsfy;j
'kgj vkSj dlcs
24 ?k.Vs
ds Hkhrj
dfu"B
vfHk;Urk
¼izHkkjh½
mie.My
vf/kdkjh
¼vkWijs’ku½
dk;Zdkjh
vfHk;Urk
¼vkWijs’ku½
Xkzkeh.k {ks=
48 ?k.Vs
ds Hkhrj
dfu"B
vfHk;Urk
¼izHkkjh½
mie.My
vf/kdkjh
¼vkWijs’ku½
dk;Zdkjh
vfHk;Urk
¼vkWijs'ku½
11 ÅtkZ foHkkx
estj ikWoj Qsfy;j bUokWfYoax
ikWoj VªkalQkeZj@bfDoiesaV
izHkkfor {ks= esa vkiwfrZ cgky djus
ds fy, oSdfYid O;oLFkk] tgka
Hkh rduhdh :i ls lEHko gks
7 fnu
24 ?k.Vs
ds Hkhrj
dk;Zdkjh vfHk;Urk
¼fuekZ.k½
v/kh{k.k vfHk;Urk
¼vkWijs’ku½
eq[; vfHk;Urk
¼vkWijs’ku½
fMLdkWe ds vf/kdkj {ks= esa vkus okys lc&LVs’kuksa ds fy, lsok vkSj le; lhek ykxw
12 ÅtkZ foHkkx
'ksMwy vkmVst dh vof/k
,dy nkSj esa vf/kdre vof/k
fdlh Hkh
fnu esa 8
?k.Vs ls
vf/kd
ugha
gksuh
pkfg,
dfu"B
vfHk;Urk
¼izHkkjh½
mie.My
vf/kdkjh
¼vkWijs’ku½
dk;Zdkjh
vfHk;Urk
¼vkWijs’ku½
vkiwfrZ dh cgkyh
fdlh Hkh
fnu lka;
6 cts
rd
dfu"B
vfHk;Urk
¼izHkkjh½
mie.My
vf/kdkjh
¼vkWijs’ku½
dk;Zdkjh
vfHk;Urk
¼vkWijs’ku½
uksV%& 1 fctyh dh deh@fxzM ds eqnksa ds ekeys esa LFkkuh; QhYM vf/kdkjh ft+Eesnkj ugha gSaA
uksV%& 2 LFkkuh; fQYM vf/kdkjh j[kj[kko] ejEer] flLVe ds foLRkj vkfn ds fy, muds }kjk dh
xbZ fu/kkZfjr dVkSfr@’kVMkmu ds fy, ftEesnkj gSaA
13 ÅtkZ foHkkx
vfu/kkZfjr yksM 'ksfMax
fdlh Hkh
fnu 4
?kaVs ls
vf/kd
ugha gksuk
pkfg,
dfu"B
vfHk;Urk
¼izHkkjh½
mie.My
vf/kdkjh
¼vkWijs’ku½
dk;Zdkjh
vfHk;Urk
¼vkWijs’ku½
14 ÅtkZ foHkkx
usVodZ bUokWYoesaV ds fcuk foLrkj @,UgkalesaV ds lkFk oksYVst ¶Ydpq,’ku
'kgj vkSj dlcs
4 ?kaVs ds
Hkhrj
dfu"B
vfHk;Urk
¼izHkkjh½
mie.My
vf/kdkjh
¼vkWijs’ku½
dk;Zdkjh
vfHk;Urk
¼vkWijs’ku½
Xkzkeh.k {ks=
8 ?kaVs ds
Hkhrj
dfu"B
vfHk;Urk
¼izHkkjh½
mie.My
vf/kdkjh
¼vkWijs’ku½
dk;Zdkjh
vfHk;Urk
¼vkWijs’ku½
HARYANA GOVT. GAZ. (EXTRA.), NOV. 30, 2023 (AGHN. 9, 1945 SAKA)
4009
Øe
la[;k
foHkkx dk
uke
lsok dk uke
nh xbZ
le;
lhek
inkfHkfgr vf/kdkjh izFke f’kdk;r
fuokj.k izkf/kdkjh
f}rh; f’kdk;r
fuokj.k
izkf/kdkjh
1
2
3
4
5
6
7
15 ÅtkZ foHkkx
ehVj dh f’kdk;rsa
d½ ijh{k.k rFkk lghiu tkap djuk
vkosnu ds ckn orZeku lEiw.kZ
ehVj ds fy,
03 fnu
dfu"B
vfHk;Urk
¼vkWijs’ku½ ¼izHkkjh½
mie.My
vf/kdkjh
¼vkWijs’ku½
dk;Zdkjh
vfHk;Urk
¼vkWijs’ku½
vkosnu ds ckn lhVh@ihVh ehVj
ds fy,
dfu"B
vfHk;Urk
¼,e ,aM ih½
mie.My
vf/kdkjh
¼,e ,aM ih½
dk;Zdkjh
vfHk;Urk
¼,e ,aM ih½
[k½ Lyks@QkLV@Øhfiax@LVd@fMQsfDVo ehVj cnyuk
'kgjh {ks= esa
orZeku lEiw.kZ ehVj ds fy,
03 fnu
dfu"B
vfHk;Urk
¼vkWijs’ku½ ¼izHkkjh½
mie.My
vf/kdkjh
¼vkWijs’ku½
dk;Zdkjh
vfHk;Urk
¼vkWijs’ku½
lhVh@ihVh ehVj ds fy,
dfu"B
vfHk;Urk
¼,e ,aM ih½
mie.My
vf/kdkjh
¼,e ,aM ih½
dk;Zdkjh
vfHk;Urk
¼,e ,aM ih½
xzkeh.k {ks= esa
orZeku lEiw.kZ ehVj ds fy,
07 fnu
dfu"B
vfHk;Urk
¼vkWijs’ku½ ¼izHkkjh½
mie.My
vf/kdkjh
¼vkWijs’ku½
dk;Zdkjh
vfHk;Urk
¼vkWijs’ku½
lhVh@ihVh ehVj ds fy,
dfu"B
vfHk;Urk
¼,e ,aM ih½
mie.My
vf/kdkjh
¼,e ,aM ih½
dk;Zdkjh
vfHk;Urk
¼,e ,aM ih½
x½ tys gq, ehVjksa dks cnyuk
orZeku lEiw.kZ ehVj ds fy,
03 fnu
dfu"B
vfHk;Urk
¼vkWijs’ku½ ¼izHkkjh½
mie.My
vf/kdkjh
¼vkWijs’ku½
dk;Zdkjh
vfHk;Urk
¼vkWijs’ku½
lhVh@ihVh ehVj ds fy,
dfu"B vfHk;Urk
¼,e ,aM ih½
mie.My
vf/kdkjh
¼,e ,aM ih½
dk;Zdkjh
vfHk;Urk
¼,e ,aM ih½
16 ÅtkZ foHkkx
fcfyax ds laca/k eas miHkksDrk dh
f’kdk;r dk fujkdj.k vFkkZr fcy
u vkuk] x+yr fcy vkfn
f’kdk;r izkIr gksus ij ;fn
vfrfjDr tkudkjh dh vko’;Drk
gS
07 fnu okf.kT;d
lgk;d
¼lh,½@lhchvks
fyfid
mie.My
vf/kdkjh
¼vkWijs’ku½@
mie.My
vf/kdkjh
¼lhchvks½
dk;Zdkjh
vfHk;Urk
¼vkWijs’ku½ @
dk;Zdkjh
vfHk;Urk
¼lhchvks½
17 ÅtkZ foHkkx
fcyksa dk HkqXrku u djus ds dkj.k dusD’ku dkVus ds ckn vkiwfrZ dk iqu% tksM+uk
¼6 ekl ls de iqjkuk dusD’ku½¼tgka ehVj@ykbZu ugha gVkbZ xbZ gS½
'kgjh {ks= & miHkksäk ls HkqXrku
dh izkfIr ds ckn
6 ?akVs ds
Hkhrj
dfu"B
vfHk;Urk
¼izHkkjh½
mie.My
vf/kdkjh
¼vkWijs’ku½
dk;Zdkjh
vfHk;Urk
¼vkWijs’ku½
Xkzkeh.k {ks=& miHkksäk ls HkqXrku
dh izkfIr ds ckn
12 ?akVs
ds Hkhrj
dfu"B vfHk;Urk
¼izHkkjh½
mie.My
vf/kdkjh
¼vkWijs’ku½
dk;Zdkjh
vfHk;Urk
¼vkWijs’ku½
4010
HARYANA GOVT. GAZ. (EXTRA.), NOV. 30, 2023 (AGHN. 9, 1945 SAKA)
Øe
la[;k
foHkkx dk
uke
lsok dk uke
nh xbZ
le;
lhek
inkfHkfgr vf/kdkjh izFke f’kdk;r
fuokj.k izkf/kdkjh
f}rh; f’kdk;r
fuokj.k
izkf/kdkjh
1
2
3
4
5
6
7
18 ÅtkZ foHkkx
iqu% dusD’ku ¼tgka ehVj gVk
fn;k x;k gS½
30 fnu
mie.My vf/kdkjh
¼vkWijs’ku½
dk;Zdkjh
vfHk;Urk
¼vkWijs’ku½
v/kh{k.k
vfHk;Urk
¼vkWijs’ku½
19 ÅtkZ foHkkx
csckdh izek.k&i= tkjh djuk
vkosnu mijkUr vkSj
cdk;k ns; jkf’k dk Hkqxrku] ;fn
dksbZ gks
07 fnu
Okf.kfT;d lgk;d
mie.My
vf/kdkjh
¼vkWijs’ku½
dk;Zdkjh
vfHk;Urk
¼vkWijs’ku½
20 ÅtkZ foHkkx
dusD’ku dkVus dk vuqjks/k
vuqjks/k mijkUr
07 fnu dfu"B
vfHk;Urk
¼izHkkjh½
mi e.My
vf/kdkjh
¼vkWijs’ku½
dk;Zdkjh
vfHk;Urk
¼vkWijs’ku½
21 ÅtkZ foHkkx
[kkrk can djus ij vfxze miHkksx
tek@ miHkksx izfrHkwfr@ehVj
izfrHkwfr dh okilh lHkh cdk;k
jkf’k ds lek;kstu ds ckn
30 fnu
Okf.kfT;d lgk;d
mi&e.My
vf/kdkjh
¼vkWijs’ku½
dk;Zdkjh
vfHk;Urk
¼vkWijs’ku½
Laktho dkS’ky]
eq[; lfpo] gfj;k.kk ljdkjA
HARYANA GOVERNMENT
GENERAL ADMINISTRATION DEPARTMENT
(ADMINISTRATIVE REFORMS BRANCH)
Notification
The 30th November, 2023
No. 7/31/2014-3AR.— In exercise of the powers conferred under sub-sections (1) and (2) of section 3 of the
Haryana Right to Service Act, 2014 (4 of 2014) and in supersession of serial numbers 50 to 63 and entries
thereagainst in the Schedule to the Haryana Government, Administrative Reforms Department, notification
No.7/31/2014-3AR, dated the 15th February, 2016, the Governor of Haryana, on the recommendation of the
Commission hereby notifies the following services, the time limit within which these are to be provided to citizens,
the Designated Officers, First Grievances Redressal Authority and Second Grievances Redressal Authority of Energy
Department under the said Act as specified in the Schedule given below, namely :-
Schedule
Sr.
No.
Name of the
Department
Name of service
Given
time
limit
Designated
officer
First
Grievances
Redressal
Authority
Second
Grievances
Redressal
Authority
1
2
3
4
5
6
7
1 Energy
Department
Release of Temporary Connection
(i) LT supply
from receipt of complete application,
charges, documents
19 days
SDO [OP]
XEN [OP]
SE [OP]
HARYANA GOVT. GAZ. (EXTRA.), NOV. 30, 2023 (AGHN. 9, 1945 SAKA)
4011
Sr.
No.
Name of the
Department
Name of service
Given
time
limit
Designated
officer
First
Grievances
Redressal
Authority
Second
Grievances
Redressal
Authority
1
2
3
4
5
6
7
(ii) 11 KV supply
from receipt of complete application,
charges , documents
111 days
SDO [OP]
XEN [OP]
SE [OP]
(iii) 33 KV supply
from receipt of complete application,
charges, documents
117 days
XEN [OP]
SE [OP]
CE[OP]
(iv) Above 33 KV level connections
from receipt of complete application,
charges , documents
212 days
XEN [OP]
SE [OP]
CE[OP]
2 Energy
Department
Release of new connection /additional load
(i) LT supply
from receipt of complete application,
charges & documents
37 days
SDO [OP]
XEN [OP]
SE [OP]
(ii) 11 KV supply
from receipt of complete application,
charges & documents
78 days
SDO [OP]
XEN [OP]
SE [OP]
(iii) 33 KV supply
from receipt of complete application,
charges & documents
104 days
XEN [OP]
SE [OP]
CE[OP]
(iv) Above 33 KV level
from receipt of complete application,
charges & documents
174 days
XEN [OP]
SE [OP]
CE[OP]
3 Energy
Department
Reduction of Load
from receipt of complete application,
charges & documents., where no
change in CTs /PTs/ Transformers
etc are to be replaced.
21 days
SDO [OP]
XEN [OP]
SE [OP]
4
Energy
Department
Change of Name
Approval and intimation of charges
from receipt of application complete
in all respect along with prescribed
charges
7 days
SDO [OP]
XEN [OP]
SE [OP]
Effecting of change of name
after acceptance of application
Within
two
billing
cycles
4012
HARYANA GOVT. GAZ. (EXTRA.), NOV. 30, 2023 (AGHN. 9, 1945 SAKA)
Sr.
No.
Name of the
Department
Name of service
Given
time
limit
Designated
officer
First
Grievances
Redressal
Authority
Second
Grievances
Redressal
Authority
1
2
3
4
5
6
7
5 Energy
Department
Shifting of meter/service connection/Lines / Equipments
a) Shifting of meter/ services connection
LT: after receipt of necessary
charges and clearances.
21 Days JE [In charge]
SDO[OP]
XEN[OP]
11KV: after receipt of necessary
charges and clearances.
28 Days JE [In charge]
SDO[OP]
XEN[OP]
33KV: after receipt of necessary
charges and clearances.
34 Days JE [In charge]
SDO[OP]
XEN[OP]
b) Shifting of LT / HT KV lines
LT: after receipt of necessary
charges and clearances.
21 Days
SDO [OP]
XEN[OP]
SE [OP]
11KV: after receipt of necessary
charges and clearances.
41 Days
SDO [OP]
XEN[OP]
SE [OP]
33KV: after receipt of necessary
charges and clearances.
47 Days
SDO [OP]
XEN[OP]
SE [OP]
c) Shifting of Transformer
after receipt of necessary charges
and clearances.
51 days
SDO [OP]
XEN[OP]
SE [OP]
6 Energy
Department
Normal Fuse Off Call
Urban Area
Within 4
hours
JE [In charge]
SDO[OP]
XEN[OP]
Rural Area
Within
16 hours
JE [In charge]
SDO[OP]
XEN[OP]
7 Energy
Department
Overhead Line Breakdowns
Cities and Towns
Within 8
hours
JE [In charge]
SDO[OP]
XEN[OP]
Rural Area
Within 16
hours
JE [In charge]
SDO[OP]
XEN[OP]
8 Energy
Department
Overhead Line Breakdown due to Breakage of Poles
Cities and Towns
Within 12
hours
JE [In charge] SDO[OP]
XEN[OP]
Rural Area
Within 48
hours
JE [In charge] SDO[OP]
XEN[OP]
9 Energy
Department
Underground cable breakdowns
Cities and Towns
Within
48 hours
JE [In charge] SDO[OP]
XEN[OP]
Rural Area
Within
48 hours
JE [In charge] SDO[OP]
XEN[OP]
10 Energy
Department
Distribution Transformer failure
Cities and Towns
Within
24 hours
JE [In charge]
SDO[OP]
XEN[OP]
Rural Area
Within
48 hours
JE [In charge]
SDO[OP]
XEN[OP]
HARYANA GOVT. GAZ. (EXTRA.), NOV. 30, 2023 (AGHN. 9, 1945 SAKA)
4013
Sr.
No.
Name of the
Department
Name of service
Given
time
limit
Designated
officer
First
Grievances
Redressal
Authority
Second
Grievances
Redressal
Authority
1
2
3
4
5
6
7
11 Energy
Department
Major Power failure involving power
transformer/equipment
Alternate arrangement to restore the
supply to the affected area to be
made, wherever technically feasible.
Within 7
days
Within
24 hrs.
XEN
(Construction)
SE [OP]
CE [OP]
(The service and timelines are applicable for sub-stations under the jurisdiction of DISCOMs)
12
Energy
Department
Period of Schedule outage
Maximum duration in a single
stretch
Not to
exceed 8
hours in
any day.
JE [In charge]
SDO[OP]
XEN[OP]
Restoration of supply
By 6 PM
on any
day
JE [In charge] SDO[OP]
XEN[OP]
Note:-1 In case of power shortage/grid issues the local field officials are not responsible.
Note:-2 The local field officers are responsible for scheduled cuts/shut downs taken by them for
maintenance, repair, extension of system etc.
13 Energy
Department
Unscheduled load Shedding
Not to
exceed
4hrs on
any day.
JE [In charge] SDO[OP]
XEN[OP]
14 Energy
Voltage Fluctuation with no expansion/ enhancement of network involved
Cities and Towns
Within 4
hours
JE [In charge] SDO[OP]
XEN[OP]
Rural Area
Within 8
hours
JE [In charge] SDO[OP]
XEN[OP]
15
Energy
Department
Meter Complaints
(a) Inspect and check correctness
For whole current meter
After application
Within
03
Days
JE [OP]
[In charge]
SDO[OP]
XEN[OP]
For CT/PT Meter
After application
JE [M&P]
SDO[M&P]
XEN[M&P]
(b) Replace slow / fast meters / Creeping or Stuck meters
In Urban Areas
For whole current meter
03 Days
JE [OP]
[In charge
SDO[OP]
XEN[OP]
For CT/PT Meter
JE [M&P]
SDO[M&P]
XEN[M&P]
In Rural Areas
For whole current meter
07 Days
JE [OP]
[In charge]
SDO[OP]
XEN[OP]
For CT/PT Meter
JE [M&P]
SDO[M&P]
XEN[M&P]
(c) Replace burnt meters after application
For whole current meter
03
Days
JE [OP]
[In charge]
SDO[OP]
XEN[OP]
For CT/PT Meter
JE [M&P]
SDO[M&P]
XEN[M&P]
4014
HARYANA GOVT. GAZ. (EXTRA.), NOV. 30, 2023 (AGHN. 9, 1945 SAKA)
Sr.
No.
Name of the
Department
Name of service
Given
time
limit
Designated
officer
First
Grievances
Redressal
Authority
Second
Grievances
Redressal
Authority
1
2
3
4
5
6
7
16 Energy
Department
Redressal of consumer’s complaint
regarding billing i.e. non receipt,
wrong bill etc.
after receipt of complaint if
additional information is required
Within
7 days
Commercial
Assistant
(CA)/ CBO
clerk
SDO[OP]/
SDO (CBO)
XEN[OP]/
XEN/ CBO
17 Energy
Department
Reconnection of supply following disconnection due to nonpayment of bills
(disconnection less than 6 months old) (where meter/line is not removed)
Urban Areas –
After receipt of payment from
consumer
Within 6
hours
JE [In charge]
SDO[OP]
XEN[OP]
Rural Area –
After receipt of payment from
consumer
Within
12 hours
JE [In charge]
SDO[OP]
XEN[OP]
18 Energy
Department
Re-connection
(where meter has been removed)
Within
30 days
SDO [OP]
XEN [OP]
SE [OP]
19 Energy
Department
Issue of No dues Certificate
from the date of application and
clearance of outstanding dues , if any
Within 7
days
Commercial
Assistant
SDO [OP]
XEN [OP]
20 Energy
Department
Request of Disconnection
After request
Within 7
days
JE (In charge)
SDO [OP]
XEN [OP]
21 Energy
Department
Refund of Advance consumption
Deposit / Consumption security/
meter security on closure of account
after adjustment of all dues
Within
30 days
Commercial
Assistant
SDO [OP]
XEN [OP]
SANJEEV KAUSHAL,
Chief Secretary to Government, Haryana.
10729—C.S.—H.G.P., Pkl.