(4159)
Haryana Government Gazette
EXTRAORDINARY
Published by Authority
© Govt. of Haryana
No. 212-2024/Ext.] CHANDIGARH, MONDAY, DECEMBER 30, 2024 (PAUSA 9, 1946 SAKA)
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4160
HARYANA GOVT. GAZ. (EXTRA.), DEC. 30, 2024 (PAUS. 9, 1946 SAKA)
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HARYANA GOVERNMENT
GENERAL ADMINISTRATION DEPARTMENT
(ADMINISTRATIVE REFORMS BRANCH)
Notification
The 30th December, 2024
No. 7/31/2014-3AR.– In exercise of the powers conferred under sub-sections (1) and (2) of section 3 of the
Haryana Right to Service Act, 2014 (4 of 2014) and in supersession of serial numbers 47 to 49 and entries
thereagainst of the Schedule to the Haryana Government, Administrative Reforms Department, notification
No.7/31/2014-3AR, dated the 15th February, 2016, the Governor of Haryana, on the recommendation of the
Commission hereby notifies the following services, the time limit within which these are to be provided to citizens,
the Designated Officers, First Grievances Redressal Authority and Second Grievances Redressal Authority of
Public Health Engineering Department under the said Act as specified in the Schedule given below, namely :-
HARYANA GOVT. GAZ. (EXTRA.), DEC. 30, 2024 (PAUS. 9, 1946 SAKA)
4161
Schedule
Serial
No.
Name of the
Department
Name of service
Given time
limit
Designated
officer
First
Grievances
Redressal
Authority
Second
Grievances
Redressal
Authority
1
2
3
4
5
6
7
1
Public Health
Engineering
Department
Issuance of duplicate
water/sewer bill
03 Days
Sub Divisional
Engineer
concerned
Executive
Engineer
concerned
Superintending
Engineer
concerned
2
Public Health
Engineering
Department
(i) Sanction of water
supply connection in
the Rural and Urban
areas
07 Days
Sub Divisional
Engineer
concerned
Executive
Engineer
concerned
Superintending
Engineer
concerned
(ii) Sanction of
sewerage connection in
the Rural and Urban
areas
07 Days
3
Public Health
Engineering
Department
(i) Water Leakage/
Over Flow pipes
07 Days
Sub Divisional
Engineer
concerned
Executive
Engineer
concerned
Superintending
Engineer
concerned
(ii) Sewerage/Blocked/
Over flow of Manholes
07 Days
Sub Divisional
Engineer
concerned
Executive
Engineer
concerned
Superintending
Engineer
concerned
(iii)Restoration of
Water Supply due to
minor problems i.e.
fault in pumping
machinery, electric
wiring, distribution
system etc.
03 Days
Sub Divisional
Engineer
concerned
Executive
Engineer
concerned
Superintending
Engineer
concerned
(iv) Restoration of
Water Supply due to
major problems i.e.
shortage of raw water,
burning of transformer
and fault in LT/HT
Lines etc.
06 days
Sub Divisional
Engineer
concerned
Executive
Engineer
concerned
Superintending
Engineer
concerned
(v) Restoration of
Water Supply due to
major problems i.e.
burning of transformer,
other major electric
fault etc. to be rectified/
repaid by PHED
10 Days
Sub Divisional
Engineer
concerned
Executive
Engineer
concerned
Superintending
Engineer
concerned
4
Public Health
Engineering
Department
Restoration of broken
street to motorable
conditions including
laying of pipeline after
excavation
30 Days
Sub Divisional
Engineer
concerned
Executive
Engineer
concerned
Superintending
Engineer
concerned
VIVEK JOSHI,
Chief Secretary to Government, Haryana.
11505—C.S.—H.G.P., Pkl.