THE

JHARKHAND GAZETTE

EXTRAORDINARY

PUBLISHED BY AUTHORITY

7 Falgun, 1940(S)

Ranchi, Tuesday, 26th February, 2019

JHARKHAND STATE ELECTRICITY REGULATORY

COMMISSION, RANCHI

------------

Notification

21 February, 2019

Notification No. 66--

CHAPTER I:

GENERAL

A1: PREAMBLE

1.1

The Electricity Act, 2003 specifies the promotion of competition, protecting interest of

consumers and supply of electricity to all areas.

1.2

Under section 61 (c) of the Act, the Commission is empowered to specify the terms

and conditions for the determination of tariff and in doing so shall also be guided by

factors which would encourage competition, efficiency, economical use of the

resources, good performance and optimum investments.

No. 162

Jharkhand Gazette (Extraordinary), Tuesday, 26th February, 2019

2

1.3 Under section 14 of the Act, the Commission may grant a licence to two or more

persons for distribution of electricity through their own distribution system within the

same area. The state of Jharkhand has multiple distribution licensees and in several

areas, the multiple licensees are present within the same area of operation.

1.4

The Commission, in order to promote competition, enable efficient use of network

infrastructure in common areas and also to provide more choice to the consumers, has

drafted the regulation for operation of parallel licensees in the state of Jharkhand.

1.5

In exercise of the powers conferred by Section 181 of the Electricity Act 2003 and all

other powers enabling it in this behalf, the Jharkhand State Electricity Regulatory

Commission hereby makes the following Regulations.

A2: short title and commencement

2.1

This Regulation shall be called the ‘Jharkhand State Electricity Regulatory

Commission (Operation of Parallel Licensees) Regulations, 2019’.

2.2

These Regulations shall extend to the whole state of Jharkhand.

2.3

These Regulations shall come into force on the date of its publication in the Jharkhand

Gazette unless amended or a new regulation is issued by the Commission.

A3: SCOPE AND EXTENT OF APPLICATION

3.1

The scope and extent of the regulation is for the areas in Jharkhand wherein more than

one Distribution Licensees are present.

3.2

The Commission through this regulations aims to enable the Consumer, in those areas,

to avail electricity from any of the Distribution licensees as per the choice of the

Consumer. This will also foster competition and may improve the utilisation of the

existing assets.

3.3

Each Distribution Licensee operating in the common area has the universal service

obligation to provide electricity supply to the Consumer.

3.4

In cases where distribution system of one Distribution Licensee already exists, the

other Distribution Licensee may provide electricity to Consumers by using the wires of

the other licensee on payment of wheeling charges to the Licensee whose wire is being

used. This Regulation in no way intends to stop the other Licensee from extending

network for enhancement of reliability and load growth in the common area of

operation.

Jharkhand Gazette (Extraordinary), Tuesday, 26th February, 2019

3

A4: Definitions and INTERPRETATION

4.1

In this Regulation unless the context otherwise requires:

(a)

“Act” means the Electricity Act, 2003 and subsequent amendment thereof;

(b) “Consumer” means any person who is supplied with electricity for his own use

by a Licensee or the Government or by any other person engaged in the

business of supplying electricity to the public under the Act or any other law

for the time being in force and includes any person whose premises are for the

time being connected for the purpose of receiving electricity with the works of

a licensee, the Government or such other person, as the case may be;

(c) “Changeover” means the act of a Consumer of changing over from the existing

Distribution Licensee with whom its premises are for the time being connected

for the purpose of receiving electricity, to another Distribution Licensee within

the same area in order to avail supply, while remaining connected through the

wires of the existing Distribution Licensee;

(d) “Changed-over Consumer” means the Consumer who has Changed-over from

the existing Distribution Licensee to another Distribution Licensee.

(e) “Commission” or “State Commission” means Jharkhand State Electricity

Regulatory Commission;

(f) “Common area” means the areas in Jharkhand wherein more than one

Distribution Licensees are present;

(g) “Completed application form” means an application form filled and completed

in all aspects including submission of required documents as per the

requirements laid down by the Distribution Licensees;

(h) “Day” means a day starting at 00.00 hours and ending at 24.00 hours of any

calendar date of Gregorian calendar;

(i) “Distribution Licensee” means a Licensee authorised to operate and maintain a

distribution network system for supplying electricity to the Consumers in its

area of supply;

Jharkhand Gazette (Extraordinary), Tuesday, 26th February, 2019

4

(j)"Distribution system" means the system of wires and associated facilities between

the delivery points on the transmission lines or the generating station

connection and the point of connection to the installation of the consumers;

(k) “Existing Distribution Licensee” (EDL) means the Distribution Licensee with

whom the Consumer’s premises are for the time being connected for the

purpose of receiving electricity supply, before Switchover;

(l) “Grid” means the high voltage backbone system of interconnected transmission

lines, sub-stations and generating plant including also distribution lines and

sub-stations;

(m) “Grid Code” shall mean the JSERC (State Grid Code), Regulations, 2008 and its

subsequent amendments;

(n) “Infrastructure cost” means the cost of auxiliaries, cost of land, site development

charges and other civil works, transportation charges, cost of evacuation up to

interconnection point;

(o) “Licensee” in the present Regulations pertains to Distribution Licensee;

(p) “Meter” means a device suitable for measuring, indicating or recording

consumption of electricity or any other quantity related to an electrical system

and shall include, wherever applicable, other equipment such as current

transformer, potential transformer, voltage transformer or capacitor voltage

transformer with necessary wiring and accessories for such purpose.

(q) “Month” means a calendar month as per the Gregorian calendar;

(r) “New Distribution Licensee” (NDL) means the Distribution Licensee with whom

the Consumer’s premises are connected for the purpose of receiving electricity

supply after Switchover;

(s) “Person” shall include any company or body corporate or association or body of

individuals, whether incorporated or not, or artificial juridical person;

(t) “Premises” includes any land, building or structure;

(u) “SERCs” means State Electricity Regulatory Commissions;

Jharkhand Gazette (Extraordinary), Tuesday, 26th February, 2019

5

(v) “Standards of Performance” means the Jharkhand State Electricity Regulatory

Commission (Distribution Licensee’s Standards of Performance) Regulations,

2015 and its subsequent amendments;

(w) “State Load Despatch Centre (SLDC)” means the Centre established under

subsection (1) of Section 31 of the Act;

(x) “Supply Code” (ESC) means the Jharkhand State Electricity Regulatory

Commission (Electricity Supply Code) Regulations, 2015 and subsequent

amendments;

(y) “Supply Distribution Licensee” (SDL) means the Distribution Licensee who

provides electricity supply to the Consumer using the distribution system of

the Wheeling Distribution Licensee;

(z) “Switchover” means the act of a Consumer of switching over from the existing

Distribution Licensee with whom his premises are for the time being

connected for the purpose of receiving electricity, to the wires of another

Distribution Licensee within the same area in order to avail supply;

(aa) “Switched-over Consumer” means the Consumer who has switched over from

the existing Distribution Licensee to another Distribution Licensee.

(bb)"Transmission licensee” means a licensee authorised to establish or operate

transmission lines;

(cc)"Wheeling" means the operation whereby the distribution system and associated

facilities of a transmission licensee or distribution licensee, as the case may be,

are used by another person for the conveyance of electricity on payment of

charges to be determined under Section 62;

(dd) “Wheeling Distribution Licensee” (WDL) means the Distribution Licensee

who owns and operates the distribution system in the area where the

Consumer premises are located and is responsible for providing wheeling

services to the Supply Distribution Licensee.

(ee) “Year” means a financial year.

4.2

All other expressions used herein although not specifically defined, but

defined in the Act, shall have the meaning assigned to them in the Act. The

other expressions used herein but not specifically defined in this Regulation or

in the Act but defined under any law passed by the Parliament applicable to

electricity industry in the State shall have the meaning assigned to them in

such law.

6 Jharkhand Gazette (Extraordinary), Tuesday, 26th February, 2019

CHAPTER-II:

A5: CO-ORDINATION COMMITTEE

5.1

A State level Co-ordination Committee shall be nominated by the Commission for co-

ordination of all the matters pertaining to electricity supply in the common area of operation.

The Committee has to be nominated within one (1) month from the date of notification of this

regulation. The State level Co-ordination Committee shall have a nominee each from the

Commission, Distribution Licensees, Transmission Licensees and SLDC.

5.2

In addition, the Commission in consultation with State level Co-ordination Committee shall

appoint Area level Co-ordination Committee (s) for each common area where multiple

Distribution Licensees are present. The Area level Co-ordination Committee shall comprise of

members from the Commission, Transmission Licensee, SLDC and from Distribution

Licensees that have the license to supply in the common area.

5.3

The Area level Co-ordination Committee shall be responsible for co-ordination and

information flow between the Distribution Licensees. The Area level Co-ordination Committee

shall also develop rules for energy accounting and work collaboratively to sort out any issues,

which may arise during implementation at local area level. Each Area level Co-ordination

Committee under supervision of State level Co-ordination Committee shall frame rules for the

conduct of business, detailed procedure of parallel operation, resolution of disputes, common

formats and application forms if any, consistent with provisions of these regulations and the

provisions of other applicable regulations. The formats, rules etc. upon finalisation by the State

level Co-ordination Committee shall be submitted to the Commission for approval within sixty

(60) days from the date of notification of these regulations. The State level Co-ordination

Committee shall oversee the overall implementation of the Regulations in the State. The Area

level Co-ordination Committee shall also function as the first level for dispute resolution for all

the functions provided in the Regulation. In case, any issues are not resolved at the Area level

Co-ordination Committee, it can be referred to the State level Co-ordination Committee.

5.4

The Area level Co-ordination Committees under the supervision of the State level Co-

ordination Committee shall also decide the laboratory testing requirements of meters and

specify the meter specifications for the common area.

5.5

The Distribution Licensees through the various Co-ordination Committees shall provide regular

data pertaining to the operation of parallel licensees in the common areas as per directions of

the Commission.

A6: ELIGIBILITY OF CHANGEOVER/ SWITCHOVER

6.1

A Consumer wishing for Changeover or Switchover shall be provided connectivity in line with

the norms specified for providing electricity supply in JSERC (Electricity Supply Code)

Regulations, 2015 and its amendments.

6.2

A Distribution Licensee shall not put any criteria which favours or deters the Consumers from

Changeover or Switchover.

Jharkhand Gazette (Extraordinary), Tuesday, 26th February, 2019

7

A7: APPLICATION and PROCEDURES FOR OPERATION OF PARALLEL LICENSEES

7.1

Information for the benefit of the Consumer

i.

Distribution Licensees shall give wide publicity to the choice of

Licensee available to Consumers in their license areas.

ii.

Distribution Licensees shall provide the following at their respective

Consumer service centers and websites:

a) Application forms for Changeover/ Switchover;

b) Detailed procedures;

c) Specifications of meters and indicative sources from where the

Consumer can purchase meters, if they opt for their own meters;

d) Agreements if any for certain loads;

e) Frequently asked questions (FAQs) and

f) Any other relevant information which helps the Consumers to make

an informed decision.

7.2

Application for Changeover/ Switchover

i.

The Distribution Licensees shall make the application form available to

the Consumer through offline and online channels. The cost of

application form shall be as per the current rates as applicable.

ii.

Consumer disconnected for payment default will have to first clear the

dues of the Existing Distribution Licensee in order to apply for

Changeover/ Switchover.

iii.

Consumer shall attach a copy of the last bill served by the Existing

Distribution Licensee, proof of its payment and other relevant documents

as required under Supply Code.

iv.

The Consumer shall not be required to obtain the No-objection

certificate (NOC) from the Existing Distribution Licensee in order to

apply for Changeover/ Switchover.

v.

Application for Changeover/ Switchover shall be submitted by the

Consumer to the Supply Distribution Licensee/ New Distribution

Licensee respectively.

vi.

The Consumer shall pay application processing fees as per Schedule of

Charges approved by the Commission as per the Supply Code;

vii.

The Consumer shall not be permitted to change his/ her name or the

purpose or the classification category at the time of Changeover/

Switchover.

viii.

The application shall mention that any Changed-over/ Switched-over

Consumer who proposes to change name, purpose, category at a later

date shall continue to abide by the conditions even after change of his/

her name or the purpose or the classification category.

8 Jharkhand Gazette (Extraordinary), Tuesday, 26th February, 2019

7.3

Pre-Changeover/ Pre-Switchover activities

i.

The Supply Distribution Licensee/ New Distribution Licensee shall

inform the Wheeling Distribution Licensee/ Existing Distribution

Licensee on a periodic basis (in the agreed timeline and format to be

decided by the State level Co-ordination Committee) information

regarding completed application forms received.

ii.

The Existing Distribution Licensee shall share with the Supply

Distribution Licensee/ New Distribution Licensee information relating to

any arrears/ disputes/ vigilance/ court cases, etc. for Consumers

proposing to Changeover/ Switchover within 1 week of receipt of

information from the Supply Distribution Licensee/ New Distribution

Licensee. In case of non-receipt of the required information within the

stipulated time, the Supply Distribution Licensee/ New Distribution

Licensee may consider it deemed that there is no pendency/ disputes/

cases etc. on the part of the Consumer.

iii.

The Supply Distribution Licensee/ New Distribution Licensee shall

inspect the Consumer premises to confirm classification, connected load,

technical issues, if any, etc. within the timeframe as stipulated under

JSERC (Standards of Performance Regulations) 2015 and its subsequent

amendments.

iv.

The meter installed at Consumer premises shall be inspected by the

Supply Distribution Licensee/ New Distribution Licensee in order to

ascertain the specifications. In case the specifications are in line with

those defined by the Area level Co-ordination Committee, the meter has

to be acquired by the Supply Distribution Licensee/ New Distribution

Licensee from the Wheeling Distribution Licensee/ Existing Distribution

Licensee respectively. In case the meter installed at Consumer premises

is not as per defined specifications, the Consumer shall indicate his/ her

choice in terms of the meter i.e.

a.

Meter to be provided by the Supply/ New Distribution Licensee

b. Consumer to purchase own meter from authorised vendors

v.

The Supply Distribution Licensee/ New Distribution Licensee shall

estimate the security deposit to be provided by Consumer as per Supply

Code and intimate the same to the Consumer.

vi.

The Consumer shall pay such security deposit amount to the Supply

Distribution Licensee/ New Distribution Licensee as the case may be for

Changeover/ Switchover. The security deposit of the Consumer shall not

be transferred from the Existing Distribution Licensee to the Supply

Distribution Licensee/ New Distribution Licensee.

vii.

In case of sanctioned load equal to or higher than 50 kW (67 HP/63

kVA), the Consumer shall have to enter into an agreement with the

Supply Distribution Licensee/ New Distribution Licensee.

viii.

Once Changeover/ Switchover is completed, its reversal shall not be

allowed for at least one year.

Jharkhand Gazette (Extraordinary), Tuesday, 26th February, 2019

9

7.4

Changeover/ Switchover activities

i.

The Changeover/ Switchover shall coincide with the next scheduled

meter reading date of the Existing Distribution Licensee, subject to a

minimum of 7 working days from receipt of intimation from the Supply

Distribution Licensee/ New Distribution Licensee. In case the scheduled

meter reading date falls within the minimum 7 working days from

receipt of intimation, the Distribution Licensees will then have to agree

on a suitable date for Changeover/ Switchover within the 30 day period.

In any case, the Changeover/ Switchover has to be completed within 30

days from the receipt of completed application by the Supply

Distribution Licensee/ New Distribution Licensee.

ii.

During the time of inspection of Consumer premises, the Wheeling

Distribution

Licensee/

Existing

Distribution

Licensee

shall

remain present.

iii.

In case a Consumer opts for the Supply Distribution Licensee/ New

Distribution Licensee’s meter or own meter, the meter shall be tested by

the Supply Distribution Licensee/ New Distribution Licensee as per the

specifications specified by the State/ Area level Co-ordination

Committee. The Wheeling Distribution Licensee/ Existing Distribution

Licensee shall remain present at the time of such testing.

iv.

In case of meters provided by the Wheeling Distribution Licensee/

Existing Distribution Licensee, such meters will be tested jointly as per

agreed schedule between the Distribution Licensees, ideally at the time

of Changeover/ Switchover.

v.

In case metering involves CT/PT ratios, same shall be jointly verified by

the respective Distribution Licensees.

vi.

All meters and cut-outs shall be safe-guarded against unauthorized

access by way of sealing. For the New Distribution Licensee and

Consumer meter, sealing shall be done by the New Distribution Licensee

and for the meter provided by Existing Distribution Licensee, sealing

shall be by the Existing Distribution Licensee. The cut-out in case of

Changeover shall be sealed by the Wheeling Distribution Licensee,

while in case of Switchover shall be sealed by the New Distribution

Licensee upon Switchover.

vii.

The meter reading on Changeover/ Switchover date shall be taken jointly

by Wheeling Distribution Licensees and Supply Distribution Licensee in

case of Changeover and by Existing Distribution Licensee and New

Distribution Licensee in case of Switchover.

viii.

The Consumer may remain present at the time of joint meter reading if

so desired by the Consumer. Such meter reading shall be the final meter

reading for billing purpose. In case the meter of the Wheeling

Distribution Licensee/ Existing Distribution Licensee is used, the meter

rent shall be paid and the opening meter reading of the Supply

Distribution Licensee/ New Distribution Licensee shall be counter-

signed by all the Distribution Licensees involved at the time of joint

meter reading and by the Consumer in case present.

10 Jharkhand Gazette (Extraordinary), Tuesday, 26th February, 2019

ix.

The Wheeling Distribution Licensee/ Existing Distribution Licensee

shall raise the final bill based on final meter reading. The Consumer shall

pay

the

Wheeling

Distribution

Licensee/

Existing

Distribution

Licensee’s final bill on or before the due date.

x.

The Wheeling Distribution Licensee/ Existing Distribution Licensee may

adjust the security deposit in the event of payment default with the prior

notice, if any, and refund the balance security deposit within 30 working

days from the due date for final bill.

xi.

In case of any non-payment or partial payment of final bill of the

Wheeling Distribution Licensee/ Existing Distribution Licensee (after

adjusting security deposit, if any), provisions of Section 56

(Disconnection of supply in default of payment) of Act shall apply.

7.5

Meter reading

i.

For the purpose of the billing, the meter reading shall be done by the

New Distribution Licensee in case of Switchover.

ii.

In case of Changeover consumers, billing shall be carried out by the

Supply Distribution Licensee. The Supply Distribution Licensee shall

provide the meter reading information for Changed-over Consumers to

the Wheeling Distribution Licensee on a periodic basis along with the

date and time of the meter reading. The formats and period of data

sharing shall be worked out by the Area level Co-ordination Committee.

The Wheeling Distribution Licensee may cross-verify such readings for

computing distribution losses.

7.6

Energy Accounting

i.

The energy accounting procedures and formats shall be worked out by

the Area level Co-ordination Committee for each common area in

consultation with the State level Co-ordination Committee.

ii.

For Switchover Consumers, the energy accounting shall be undertaken

by the New Distribution Licensee.

iii.

Electricity supply to Changeover consumers, as per meter readings of the

Supply Distribution Licensee taken for the purpose of billing, shall be

shared by the Supply Distribution Licensee with Wheeling Distribution

Licensee and the SLDC.

iv.

Monthly settlement of energy shall be done between Distribution

Licensees as per SLDC certification, and any surplus/ deficit, shall be

receivable / payable at the rate of approved per unit weighted average

power purchase cost of respective licensee. The settlement and any other

issues in energy accounting shall be dealt with the by Co-ordination

committee.

7.7

Billing and Collection

i.

The Bills for Switched-over consumers shall be raised by the New

Distribution Licensee as they shall be responsible for wheeling and

supply to the Consumer.

Jharkhand Gazette (Extraordinary), Tuesday, 26th February, 2019

11

ii.

The Bills for Changed-over Consumers shall be raised by the Supply

Distribution Licensee. Such bills shall include the wheeling charges and

clearly state the Wheeling charges and the name of the Wheeling

Distribution Licensee

iii.

The Supply Distribution Licensee shall be responsible for collection of

bills from the Changed-over Consumers.

7.8

Wheeling Charges to Wheeling Distribution (Wire) Licensee

i.

The Wheeling Distribution Licensee upon settlement of energy for the

period shall raise the bill for payment of wheeling charges to the Supply

Distribution Licensee.

ii.

The Supply Distribution Licensee shall pay wheeling charges to the

Wheeling Distribution Licensee within 30 days from the date of bills

raised on Changed-over Consumers. In case of delay on the part Supply

Distribution Licensee, the Wheeling Distribution Licensee may levy

applicable delay payment surcharge.

iii.

Such payment shall consider the meter readings and wheeling charges

included in the bills raised on Changed-over Consumers.

iv.

Such payment shall be made irrespective of receipt of payment from

Changed-over Consumers by the Supply Distribution Licensee. In case

of delay on the part of consumer, the Supply Distribution Licensee may

levy applicable delay payment surcharge.

7.9

Disconnection for non-payment

i.

For Switchover Consumers, the New Distribution Licensee shall have

the right to disconnection for payment default after giving prior notice to

the Consumers as per Section 56 of the Act.

ii.

For Changeover Consumers, the Supply Distribution Licensee shall have

right of disconnection for payment default in respect of its bills raised on

Changed-over Consumers, and the Supply Distribution Licensee shall

exercise such right through the Wheeling Distribution Licensee after

giving prior notice to the Consumers as per Section 56 of the Act. The

Wheeling Distribution Licensee shall undertake disconnection upon

receipt of advice from the Supply Distribution Licensee provided that

notice as per Section 56 of the Act shall be issued to the Consumer.

iii.

The Supply Distribution Licensee shall raise the final bill on Changeover

Consumer after disconnection.

iv.

No Consumer who has been disconnected for payment default shall be

allowed a Changeover/ Switchover without clearing dues of the

Wheeling Distribution Licensee/ Existing Distribution Licensee.

v.

Any delay in payment shall attract an interest as applicable.

7.10

Customer service and interface

i.

For Switchover Consumers, the New Distribution Licensee shall be the

sole interface and shall deal with all Consumer service requirements and

complaints.

12 Jharkhand Gazette (Extraordinary), Tuesday, 26th February, 2019

ii.

For Changeover Consumers, the Supply Distribution Licensee shall be

the sole interface for the Consumer and shall deal with all Consumer

service requirements and complaints including those relating to billing,

meter accuracy, supply quality, network, etc.

iii.

The Supply Distribution Licensee shall also inform Wheeling

Distribution Licensee of all complaints supply quality and network. The

Wheeling Distribution Licensee shall keep the Supply Distribution

Licensee informed about the status of re-dressal /closure of the

complaint.

iv.

Both the Supply Distribution Licensee and the Wheeling Distribution

Licensee shall develop an efficient process of sharing information and

ensuring that Consumer service standards are not compromised due to

Changeover.

v.

Any Changed-over/ Switched-over Consumer who proposes to change

name, purpose, category shall continue to abide by the conditions of

Changeover/

Switchover

respectively

even

after

change

of

name/purpose/category etc. The respective Distribution Licensee shall

inform the other applicable Distribution Licensee of such changes at the

time of change.

vi.

Any dispute or delay in addressing Consumer complaints shall be looked

into by the Area level Co-ordination committee. In case of receipt of any

compliant by the Consumers or if satisfied that any Licensee has failed

to comply with any of the conditions, regulations etc., the Commission

may investigate and issue necessary directions as deem fit to the

Distribution Licensees.

7.11

Thefts and Inspection

i.

For Switchover Consumer, the New Distribution Licensee shall have the

right to check for thefts and inspect Consumer premises including meter

to detect tampering of meter and also to establish misuse, unauthorized

consumption, if any. In case of misuse, the New Distribution Licensee

shall initiate appropriate proceedings against the Consumer as per the

Act and applicable regulations.

ii.

For Changeover Consumers, the Supply Distribution Licensee shall have

right to inspect customer premises including meter to detect tampering of

meter and also to establish misuse, unauthorized consumption, if any. In

case of misuse, the Supply Distribution Licensee shall initiate

appropriate proceedings against the Consumer and advise the Wheeling

Distribution Licensee to carry out disconnection in accordance with Act.

iii.

The Wheeling Distribution Licensee shall use meter reading data

provided by the Supply Distribution Licensee and compare the same

with its own meter reading data to establish any prima-facie case of

theft/ tampering. The assessed energy, in cases where theft by meter

tampering / bypassing meter is established, shall be considered as default

supply by the Supply Distribution Licensee in case of Changeover and

will be computed and recovered from Consumer as per provisions of

Section 126 (6) of Act. The applicable wheeling charges for the assessed

energy shall be paid to the Wheeling Distribution Licensee.

Jharkhand Gazette (Extraordinary), Tuesday, 26th February, 2019 13

iv.

In case of Switchover, the assessed energy shall be computed and

recovered from Consumer as per provisions of Section 126 (6) of Act by

the New Distribution Licensee.

7.12

Standards of Performance

i.

In case of Changeover, the Supply Distribution Licensee shall be the sole

interface to the Consumer and therefore shall be responsible for

adherence to Standards of Performance relating to period of giving

supply, quality of supply, system of supply, restoration of supply,

restoration in burnt meter cases, reconnection on payment of amounts

due, etc.

ii.

The Wheeling Distribution Licensee shall honour its obligations to

adhere to Standards of Performance.

iii.

The Wheeling Distribution Licensee shall not discriminate between

Changed-over Consumers and its own Consumers for provision of

wheeling services.

iv.

For non-adherence to Standards of Performance, the Supply Distribution

Licensee shall have the right to demand from the Wheeling Distribution

Licensee, reimbursement of compensation paid to affected Consumers.

The Distribution Licensees shall utilise the forum of Area level Co-

ordination Committee for settling such issues/ compensation etc.

v.

In case of Switchover, the New Distribution Licensee shall be the sole

interface to the Consumer and therefore shall be responsible for

adherence to Standards of Performance relating to period of giving

supply, quality of supply, system of supply, restoration of supply,

restoration in burnt meter cases, reconnection on payment of amounts

due, etc.

7.13

Security Deposit

i.

In case of Changeover/ Switchover, the Supply Distribution Licensee/

New Distribution Licensee respectively shall advise the Consumer at the

time of acceptance of application to pay required Security Deposit as per

the Supply Code.

ii.

Transfer of Security Deposit shall not be allowed as it may impede the

process of smooth Changeover/ Switchover.

iii.

Security Deposit with Existing Distribution Licensee shall be settled

directly by Consumer before Changeover/ Switchover.

7.14

Tariff

i.

All the Existing / New/ Supply / Wheeling Distribution Licensees shall

endeavour to maintain separate accounts for wheeling and retail supply

of electricity.

ii.

The Switchover Consumers shall pay the tariff as determined by the

Commission for the New Distribution Licensee.

14 Jharkhand Gazette (Extraordinary), Tuesday, 26th February, 2019

iii.

For determination of tariff for Changeover Consumers, the following

methodology shall be used:

Calculation methodology for tariff for a Changeover

Consumer

Charges based on tariff of the Supply Distribution Licensee

as determined by the Commission

Less:

Wheeling charges of the Supply Distribution Licensee

Add:

Wheeling charges of the Wheeling Distribution Licensee

Tariff chargeable to the Changeover Consumer

iv.

In the above tariff computations the wheeling charges determined by

Commission, expressed as Rs. /kWh, in the Tariff Orders of respective

Distribution Licensee and subsequent orders, if any, shall be considered.

7.15

Provision of additional margins and levy of surcharges

i.

The regulations have been framed in order to provide choice to

Consumers and to enable efficient operation of parallel licensees in the

common area (s).

ii.

The Existing Distribution Licensee (in case of Switchover) and

Wheeling Distribution Licensee (in case of Changeover) are not allowed

to levy cross-subsidy, additional surcharge or regulatory surcharge, in

case prevalent currently, from the Switched-over and Changed-over

Consumers respectively.

iii.

In case, the Distribution Licensees face difficulties due to non-levy of

such margins/ surcharges etc., it should be brought to the notice of the

Commission during ARR filings or as a separate Petition. The request

should be supported by data of how the non-levy has affected the

Distribution Licensee. The Commission upon receipt of the same shall

undertake a detailed analysis and shall pass appropriate orders for such

levies separately.

7.16

Network development in the common area of the licensees

i.

The Distribution Licensees operating in the common area of operation

can augment or expand their distribution system network as per

provisions of the applicable regulations. However, such expansion/

augmentation should be carried out by avoiding duplication of network

infrastructure in an area. Expansion of network infrastructure should be

to improve reliability of supply and in interest of Consumers.

ii.

Wherein network infrastructure is already present, the same should be

used to supply and augmented to improve reliability.

iii.

In case, distribution system network to connect a new Consumer is not

present, then distribution system network of the licensee which is nearest

to the Consumer should be extended in order to ensure connection. Such

Jharkhand Gazette (Extraordinary), Tuesday, 26th February, 2019

15

extension may also require augmentation in the distribution system of

the nearest Distribution Licensee as a whole. Hence decisions pertaining

to expansion and augmentation of distribution system network should be

undertaken post agreement with the Area level Co-ordination

Committee.

iv.

Post agreement in the Area level Co-ordination Committee and State

level Co-ordination Committee, the plans for distribution system

network expansion and augmentation has to be submitted to the

Commission for approval.

v.

In case the existing distribution system network is too old or cannot be

upgraded by Wheeling Distribution Licensee/ Existing Distribution

Licensee, the Supply Distribution License/ New Distribution Licensee

(as applicable for Changeover/ Switchover respectively) can take up the

plan with Area level Co-ordination Committee. Upon discussion and go-

ahead from the Area level Co-ordination Committee/ State level Co-

ordination

Committee,

the

Supply

Distribution

Licensee/

New

Distribution Licensee shall submit specific roll-out plan to the

Commission indicating the need, load growth, inability of Wheeling

Distribution Licensee/ Existing Distribution Licensee etc.

vi.

In the common area of supply, the Consumer can only choose the

Distribution Licensee from whom the supply is to be received, and the

decision on which Distribution Licensee will set up the distribution

system to effect such supply shall be made based on discussion and go-

ahead by the Area level Co-ordination Committee, subject to acceptance

and approval of the Commission after due regulatory process.

vii.

The Area level Co-ordination Committee in consultation with State level

Co-ordination Committee is also required to lay down norms for sharing

of information pertaining to expansion and augmentation of network.

viii.

The Commission shall have the power to give directions if it comes to its

notice that a licensee is laying down network selectively to connect the

high end Consumers ignoring the low end Consumers and violating the

terms and conditions of the licence.

7.17

Redressal Mechanism

i.

All disputes and complaints relating to operation of parallel licenses

shall be referred to the Commission in case it is not resolved at Area

level Co-ordination Committee/ State level Co-ordination Committee.

The Committee (s) shall co-operate to resolve the disputes and

complaints amicably.

16 Jharkhand Gazette (Extraordinary), Tuesday, 26th February, 2019

CHAPTER - III:

A8: Power to remove difficulties

8.1

In case of any difficulty in giving effect to any of the provisions of this Regulation, the

Commission may by general or special order, issue appropriate directions to take suitable

action, not being inconsistent with the provisions of the Act, which appear to the Commission

to be necessary or expedient for the purpose of removing the difficulty.

8.2

The Distribution Licensees may make an application to the Commission and seek suitable

orders to remove any difficulties that may arise in implementation of these regulations.

A9: Power to amend

9.1

The Commission may from time to time add, vary, alter, suspend, modify, amend or repeal any

provisions of this Regulation.

A10: Savings

10.1

Nothing in these Regulations shall be deemed to limit or otherwise affect the inherent power of

the Commission to make such orders as may be necessary to meet the ends of justice or to

prevent abuses of the process of the Commission.

10.2

Nothing in this Regulations shall bar the Commission from adopting in conformity with the

provisions of the Act a procedure, which is at variance with any of the provisions of these

Regulations, if the Commission, in view of the special circumstances of a matter or class of

matters and for reasons to be recorded in writing, deems it necessary or expedient for dealing

with such a matter or class of matters.

10.3

Nothing in these Regulations shall, expressly or impliedly, bar the Commission dealing with

any matter or exercising any power under the Act for which no Regulations or Regulations

have been framed, and the Commission may deal with such matters, powers and functions in a

manner it thinks fit.

By order of the Commission,

A.K. Mehta,

Secretary

Jharkhand State Electricity Regulatory Commission.

-------------

Printed & Published by the Superintendent of Jharkhand Government Press, Doranda, Ranchi.

Jharkhand Gazette (Extraordinary) 162 -- 50.