(1)
ϝೇಷ ªಾಜÍ ಪĦÎೆ
GOVERNMENT OF KARNATAKA
No. FD-CAM/23/2025 Karnataka Government Secretariat,
M. S. Building,
Bengaluru, Date: 17.10.2025.
NOTIFICATION
Whereas the draft of the Karnataka Micro Loan and Small Loan (Prevention of
Coercive Actions) Rules, 2025 was published as required by sub-section (2) of
section 18 of the Karnataka Micro Loan and Small Loan (Prevention of Coercive
Actions) Act, 2025 (Karnataka Act No. 15 of 2025) in Notification No. FD-
CAM/23/2025 Bengaluru, dated: 06.08.2025 in Part- IVA, No. 444 of the
Karnataka Gazette Extra-ordinary dated: 11.08.2025, inviting objections or
suggestions from all the persons likely to be affected thereby within fifteen days
from the date of its publication in the Official Gazette.
And whereas, the said Gazette was made available to the public on
11.08.2025;
And whereas objections and suggestions received by the Government in
respect of the said draft within period specified above have been considered by the
State Government.
Now, therefore, in exercise of the powers conferred by section 18 of the
Karnataka Micro Loan and Small Loan (Prevention of Coercive Actions) Act, 2025
(Karnataka Act No. 15 of 2025), the Government of Karnataka, hereby makes the
following rules, namely:-
¨sÁUÀ – 4J
Part – IVA
21
2025
29
1947)
BENGALURU, TUESDAY, 21 OCTOBER, 2025 AASHWAYUJA 29, SHAKAVARSHA 1947)
. 666
No. 666
2
RULES
1. Title, commencement and application.- (1) These rules may be called the
Karnataka Micro Loan and Small Loan (Prevention of Coercive Actions) Rules,
2025.
(2) They shall come into force from the date of their publication in the
Official Gazette.
(3) The provisions of these rules shall not apply to the entities which are
excluded in sub-section (3) of section 1.
2. Definitions.- (1) In these rules, unless the context otherwise requires the
following namely:-
(a)
“Act” means the Karnataka Micro Loan and Small Loan (Prevention of Coercive Actions)
Act, 2025 (Karnataka Act 15 of 2025);
(b)
“Authorized representative” means a person, other than an advocate, duly appointed and
authorized in writing to represent the complainant in the proceedings before the
Ombudsperson;
(c)
‘Annexure’ means Annexure appended to these rules;
(d)
“Award” means an award passed by the Ombudsperson;
(e)
“Banking" means as defined in the Banking Regulation Act, 1949 (Central Act No.10 of
1949);
(f)
“Complaint” means a representation in writing or through other modes like e-mail,
alleging deficiency in service on the part of a Lender and seeking relief from
Ombudsperson;
(g)
“Deficiency in service” means a shortcoming or an inadequacy in any financial service or
such other services related thereto, which the Lender is required to provide statutorily or
otherwise, which may or may not result in financial loss or damage to the Borrower;
(h) “Form” means a form appended to these rules;
(i)
Micro Finance Institution is one which extends “Micro loan” or “Micro Finance loan”;
(j)
“Micro loan” or “Microfinance loan” means Microfinance loan as defined by Reserve Bank
of India from time to time, which as a collateral-free loan given to a household having
annual household income up to ₹3,00,000. For this purpose, the household shall mean an
individual family unit, i.e., husband, wife and their unmarried children. All collateral-free
loans, irrespective of end use and mode of application/ processing/ disbursal (either
through physical or digital channels), provided to low-income households, i.e., households
having annual income up to ₹3,00,000, shall be considered as microfinance loan or micro
loan; and
(k)
“Section” means the section of the Act.
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(2) All other words and expressions used in these rules but not defined, defined
in the Act, relevant laws and General Clauses Act, 1899 (Karnataka Act III of
1899) shall have the same meaning as respectively assigned to them.
3. Registration.- Subject to provisions of section 3, the Lender shall submit the
following details and documents for registration in Form No.1.
4. The Lending norms.- Subject to the provisions of section 5, the lending norms
, collection and recovery practice shall be as under :
A. Applications for loans and their processing,-
(i) while sanctioning the loans, Lender shall obtain to the best of his
knowledge, and on an Affidavit to that effect, the details of
outstanding borrowings from all sources, the income from all
sources, and the purposes and uses of the borrowings now sought,
as measures of due diligence and ensure the amount, terms and
conditions of the loan are within the repaying capacity of the
applicant.
(ii) lender shall have a policy regarding the limit on the outflows on
account of repayment of monthly loan obligations of a household as
a percentage of the monthly household income.
(iii) all communications with the borrower shall be in Kannada.
(iv) loan application forms shall include necessary information which
affects the interest of the borrower, so that a meaningful comparison
with the terms and conditions offered by other Lenders can be made
and informed decision can be taken by the borrower.
(v) the loan application form shall indicate the documents required to
be submitted with the application form.
(vi) lenders shall not obtain any collateral for the loans lent to its
borrowers.
(vii) the Lenders shall give acknowledgement in writing immediately
upon receipt of each loan application and indicate therein, the time
period within which the loan application shall be disposed of.
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B.
Loan appraisal and terms/conditions,-
(i) The Lenders shall convey in writing to the borrower in a Key Fact
Sheet (KFS) or by means of sanction letter the amount of loan
sanctioned along with the terms and conditions including
annualised rate of interest and method of application thereof and
keep the acceptance of these terms and conditions by the
borrower on its record. Lenders shall mention the penal interest
charged for late repayment in bold in the loan agreement.
(ii) Lenders shall furnish a copy of the loan agreement as understood
by the borrower along with a copy each of all enclosures quoted
in the loan agreement to all the borrowers at the time of sanction
/ disbursement of loans, if sought by the borrower.
5. The norms for disbursement of loans.- Subject to the provisions of section 7,
the following shall be adhered to :
A. Disbursement of loans including changes in terms and conditions;
(i) The Lenders shall give notice to the borrower of any change in the
terms and conditions including disbursement schedule, interest
rates, service charges, prepayment charges etc.
(ii) Lenders shall also ensure that changes in interest rates and
charges are effected only prospectively. A suitable condition in this
regard shall be incorporated in the loan agreement.
B. Disclosures in loan agreement / Key Fact Sheet:
(i) all Lenders shall have a Management approved, standard form of
loan agreement. Standard form of loan agreement for each loan
scheme shall be submitted along with registration form.
Modifications in the agreements if any in future are to be submitted
to the Registration Authority.
(ii) in the loan agreement the following shall be disclosed:
5
(a) all the terms and conditions of the loan, including but not
restricted to,-
(i)
amount of principal;
(ii)
rate of interest;
(iii)
period of re- payment; and
(iv)
period of moratorium.
(b) the effective rate of interest charged along with other costs like
processing fees.
(c) penalty charged on delayed payment, specified if in the form of an
amount or a rate or a combination
(d) an assurance that the privacy of borrower data will be respected.
C.
Key Fact Sheet shall reflect the following details, namely:-
(i)
the effective rate of interest charged;
(ii)
processing fees;
(iii)
insurance ;
(iv)
penal charges on delayed payments;
(v)
repayment schedule;
(vi)
all other terms and conditions attached to the loan;
(vii)
information which adequately identifies the borrower and
acknowledgements by the Lender of all repayments including
instalments received and the final discharge;
(viii)
the Key Fact Sheet shall prominently mention the grievance
redressal system set up by the Lender and also the name and
contact number of the nodal officer & grievances officer;
(ix)
non-credit products issued shall be with full consent of the
borrowers and fee structure shall be communicated in the Key
Fact Sheet itself; and
(x)
Key Fact Sheet shall be signed by the authorised representative
of the Lender.
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D. Collection and Recovery of loans :
(i) Lender shall issue an approved Code of Conduct by field staff and
systems for their recruitment, training, sensitisation and
supervision with respect to provisions of this Act and Rules and
other relevant laws in force. The Code shall lay down minimum
qualifications necessary for the field staff and shall have
necessary training tools identified for them to deal with the
borrower. Training to field staff shall include programs to
inculcate appropriate behaviour towards borrowers without
adopting any coercive debt collection / recovery practices.
(ii) Remuneration for staff shall have more emphasis on areas of
service and borrower satisfaction than merely the number of loans
mobilized and the rate of recovery. Penalties and other
disciplinary action shall also be specified in cases of non-
compliance by field staff with the Code of Conduct and shall be
without any prejudice to any other punitive action under the Act.
This provision shall extend to contract and outsourced staff as
well.
6.
Transparency in Interest rates.- Subject to the provisions of section 7, the
following shall be adhered to :
(a) Managements of the Lenders shall adopt an interest rate model
taking into account relevant factors as mentioned in sub–section (1)
of section 7, and no other costs shall be included in the pricing of
the loan.
(b) The rate of interest shall be disclosed to the borrower or customer
in the application form and communicated explicitly in the sanction
letter or Key Fact Sheet (KFS).
(c) The rates of interest shall also be made available on the web-site of
the Lender.
(d) The information published in the website or otherwise published
shall be updated whenever there is a change in the rates of interest.
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(e) The rate of interest shall preferably be an annualised rate so that
the borrower is aware of the exact rates that would be charged to the
account.
(f) The changes in interest rates and charges are to be effected only
prospectively giving due notice to borrowers.
7. The books / ledgers to be maintained.- (1) Subject to the
provisions of section 7, the following books / ledgers shall be
maintained by the Lenders :
(i) Balance Sheet;
(ii) Income & Expenditure Statement ;
(iii) Cash-flow Statements; and
(iv) Portfolio Report.
(2) The Lender shall maintain Quarterly Statement of Loans Outstanding and Repayments and
Annual Statement of Loans Outstanding and Repayments.
8. Office in the District.- (1) Subject to the provisions of section 7,
every lender in the District shall have an Office within the District of
operation.
(2) Police authorities shall notify the Registration Authority under the
Act (Deputy Commissioner of the Districts) promptly, along with a
copy of the complaint, if any and the FIR, about each case registered
against registered entities under the penal sections of the Act and
also submit reports on the filing of charges and in case charges are
framed by the competent court, the progress and verdict in the
prosecution.
9.
Ombudsperson.- (1) Subject to the provisions of section 11, Additional
Deputy Commissioner of the Revenue Department shall be the
Ombudsperson.
(2) The Ombudsperson shall be the mediator acceptable to both parties
in a dispute. Hence the applicant agency shall accept the
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Ombudsperson appointed by Government as mediator by an affidavit
at time of referring the dispute /matter to Ombudsperson.
10. Grievance Redressal Forum.- (1) Subject to the provisions of section 12,
Grievance Redressal Forum is for resolving customer grievances in relation
to Lender.
A. Functions of the Ombudsperson:
(i) The Ombudsperson shall perform all or any of the following functions,
namely :–
(a)
investigate into any allegation contained in a complaint by a
Borrower against a Lender or his employees and agents or on
a reference from Government;
(b)
Record statements and obtain documents as required from the
complainant and the person complained against,
(c)
pass an order on the allegation in the following manner,
namely:–
(i) where the irregularity involves a criminal offence
committed by a public servant, the matter shall be
referred to the appropriate authority for investigation;
(ii) where the irregularity causes loss or inconvenience to a
Borrower, pass an Award directing the Lender to provide
compensation and to reimburse the loss from the person
responsible for the irregularity;
(iii) where the irregularity is due to omission or inaction,
pass an order to rectify the mistake.
(iv) In addition to the functions enumerated in clause (i) the
Ombudsperson may pass interim order restraining the
Lender from doing anything detrimental to the interest
of the complainant if it is satisfied that much loss or
injury will be caused to the complainant due to the
alleged act.
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(v) The Ombudsperson may, by order, impose penalty in
addition to compensation if it is of opinion that the
irregularity involves corrupt practice for personal gain.
B.
Powers of Ombudsperson:
(1) The Ombudsperson shall, for the purpose of any investigation or
enquiry under this Act, have the power in respect of the following
matters, namely:–-
(a) Summoning and enforcing the attendance of any
witness and examining him;
(b) Requiring the discovery and production of any
document from Lender or Borrower;
(c) receiving evidence on affidavits;
(d) requisitioning any public records, or copy there of,
from any public servant engaged in implementing this
Act;
(2) Where the Ombudsperson finds that the allegation contained in a
complaint is without any substance or trivial in nature, it may
by order direct the complainant to pay to the opposite party an
amount specified in the order by way of costs.
(3) Where the allegation contained in a complaint is in respect of the
loss or inconvenience caused to a Borrower, the Ombudsperson
may, during enquiry, collect evidence, determine the loss and
direct in its order the amount to be realized from the person
responsible.
(4) If the amount to be paid as per the order passed by the
Ombudsperson under sub-rule (ii) or sub-rule (iii) is not paid
within the period specified by it, the same shall be recovered as
arrear of land revenue.
C.
Procedure for Filing a Complaint:
(i) The complaint may be lodged personally through physical mode or online through the
portal to be designed for the purpose, if any. The complaint shall be duly signed by the
complainant or by the authorized representative.
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(ii)
Any Borrower aggrieved by an act or omission of a Lender or Lender may file a
complaint personally or through an authorized representative.
(iii)
No complaint shall lie under the forum in matters involving commercial
judgement/decision of the Lender.
(iv) A complaint under the forum shall not lie unless the complainant had, before making a
complaint to the Ombudsperson made a written complaint to the Lender concerned
and the complaint was rejected wholly or partly by the Lender, and the complainant is
not satisfied with the reply; or the complainant had not received any reply within thirty
days after the Lender received the complaint; and the complaint is not in respect of
the same cause of action which is already pending before any Court, Tribunal or
Arbitrator or any other Forum or Authority; or, settled or dealt with on merits, by any
court, Tribunal or Arbitrator or any other Forum or Authority, whether or not received
from the same complainant or along with one or more of the complainants/parties
concerned and the complaint is not abusive or frivolous or vexatious in nature.
D. Power to Call for Information:
(i)
The Ombudsperson may, for the purpose of carrying out duties, require the Lender
against whom the complaint has been made, to provide any information or furnish
certified copies of any document relating to the complaint which are or is alleged to
be in its possession.
(ii)
In the event of failure of a Lender to comply with the requisition
without sufficient cause, the Ombudsperson may draw an
inference that the Lender has no information to furnish.
(iii)
The Ombudsperson shall maintain confidentiality of the information or the documents
coming to its knowledge or possession in the course of discharging duties and shall not
disclose such information or documents to any person except as otherwise required
by law, or with the consent of the person furnishing such information or documents.
Provided that nothing in this sub-clause shall prevent the Ombudsperson from
disclosing information or documents furnished by the parties to the proceedings to
each other, to the extent considered necessary to comply with the principles of natural
justice and fair play:
E. Resolution of Complaints:
(i)
The Ombudsperson shall endeavour to promote settlement of a complaint by
agreement between the complainant and the Lender through facilitation or
conciliation or mediation.
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(ii)
The Ombudsperson may pass interim order restraining the Lender from doing anything
detrimental to the interest of the complainant if it is satisfied that much loss or injury
will be caused to the complainant due to the alleged act.
(iii)
The proceedings before the Ombudsperson shall be summary in nature and shall not
be bound by any rules of evidence. The Ombudsperson may examine either party to
the complaint and record their statement.
(iv)
The Lender shall, on receipt of the complaint, file its written version in reply to the
averments in the complaint enclosing therewith copies of the documents relied upon,
within fifteen days before the Ombudsperson for resolution.
(v)
Provided that the Ombudsperson may, at the request of the
Lender in writing to the satisfaction of the Ombudsperson, grant
such further time as may be deemed fit to file its written version
and documents.
(vi)
In case the Lender omits or fails to file its written version and documents within the
time, the Ombudsperson may proceed ex-parte based on the evidence available on
record. There shall be no right of appeal to the Lender in respect of the Award issued
on account of non-response or non-furnishing of information sought within the
stipulated time.
(vii)
The Ombudsperson shall ensure that the written version or reply or documents filed
by one party, to the extent relevant and pertaining to the complaint, are furnished to
other party and follow such procedure and provide additional time as may be
considered appropriate.
(viii)
In case the complaint is not resolved through facilitation, such action as may be
considered appropriate, including a meeting of the complainant with the officials of
Lender, for resolution of the complaint by conciliation or mediation may be initiated.
(ix)
The parties to the complaint shall cooperate in good faith with the Ombudsperson, as
the case may be, in resolution of the dispute and comply with the direction for
production of any evidence and other related documents within the stipulated time.
(x)
If any amicable settlement of the complaint is arrived at between the parties, the same
shall be recorded and signed by both the parties and thereafter, the fact of settlement
may be recorded, annexing thereto the terms of settlement, directing the parties to
comply with the terms within the stipulated time.
(xi)
The complaint would be deemed to be resolved when:
a. it has been settled by the Lender with the complainant upon the intervention
of the Ombudsperson; or
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b. the complainant has agreed in writing or otherwise (which may be recorded)
that the manner and the extent of resolution of the grievance is satisfactory;
or
c. the complainant has withdrawn the complaint voluntarily.
F. Order or Award by the Ombudsperson:
(i) Unless the complaint is rejected, the Ombudsperson shall pass an
Award in the event of:
(a) non-furnishing of documents/information or
(b) the matter not getting resolved based on records placed, and after affording a
reasonable opportunity of being heard to both the parties.
(ii) The Ombudsperson shall also take into account, in addition, directions, instructions and
guidelines issued by Government from time to time and such other factors as may be
relevant, before passing a reasoned Award.
(iii) The Award shall contain, inter alia, the direction, if any, to the Lender for specific
performance of its obligations and in addition to or otherwise, the amount, if any, to be
paid by the Lender to the complainant by way of compensation for any loss suffered by
the complainant.
(iv) Where the irregularity causes loss or inconvenience to a Borrower, Ombudsperson may
pass an Award directing the Lender to provide compensation and to reimburse the loss
from the person responsible for their regularity;
(v) Where the irregularity is due to omission or inaction, pass an order to rectify the mistake.
(vi) The compensation that can be awarded by the Ombudsperson shall be exclusive of the
amount involved in the dispute.
(vii) A copy of the award shall be sent to the complainant and the Lender.
(viii) The Award passed shall lapse and be of no effect unless the complainant furnishes a letter
of acceptance of the Award in full and final settlement of the claim to the Lender
concerned, within a period of thirty days from the date of receipt of the copy of the Award
or they have filed an appeal.
(ix) The Lender shall comply with the Award and intimate compliance to the Ombudsperson
within thirty days from the date of receipt of the letter of acceptance from the
complainant, unless it has preferred an appeal.
(x) The Ombudsperson may, by order, impose penalty in addition to compensation if is of
opinion that the irregularity involves corrupt practice for personal gain.
G. Rejection of a Complaint:
(i)
Complaints not filed within the period of loan or within one year (of occurrence or
surfacing of the incidence) whichever is less, shall be rejected.
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(ii)
Ombudsperson may reject a complaint at any stage if it appears that the complaint
made:
(a) is non-maintainable; or there is no sufficient ground to initiate
proceedings; or
(b) is in the nature of offering suggestions or seeking guidance or
explanation or other remedies are available to the complainant and it
would be more beneficial for the complainant to avail of such remedies
view of the circumstances of the case.
(iii)
The Ombudsperson may reject a complaint at any stage, if :
(a) in his opinion there is no deficiency in service; or
(b) the compensation sought for the consequential loss is not justifiable,
(c) the complaint is not pursued by the complainant with reasonable diligence;
or
(d) the complaint is without any sufficient cause; or
(e) the complaint requires consideration of elaborate documentary and oral
evidence and the proceedings before the Ombudsperson are not appropriate
for adjudication of such complaint; or
(f) in the opinion of the Ombudsperson there is no financial loss or damage, or
inconvenience caused to the complainant.
(g) The complaint is frivolous or vexatious or is not made in good faith.
(iv)
The Ombudsperson shall submit to the Principal Secretary to Government, Revenue
Department a report as on 31st March every year, (within 30 days), containing a
general review of the activities of the cases resolved/under process of the preceding
financial year and shall furnish such other information as the Government may direct.
THAAWARCHAND GEHLOT
GOVERNOR OF KARNATAKA
By Order and in the name of
the Governor of Karnataka,
(Dr. Vishal R)
Secretary to the Government,
Finance Department
(Fiscal Reforms)
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ಕකბಟಕ ಸ౽ბರ
ನ෩ච – 1 /FORM-1
(ඛಯಮ -3 ರಪ౽ರ)
(ಕකბಟಕ ౾ฆ (Micro) ಲ ಮൡ౨ ಸಣ౧ಲ (ಬಲ๋ತದ ಕಮಗಳ ಪൟීಧಕ)
ಅඌඛಯಮ – 2025 ರ ౘඨ – 3 ರല ಮൡ౨ ඛಯಮ 3 ರല ෭ಆೕ වකඨ౺
౩ಗำ/ಲඛೕലಃ ಏ೬ඛ౺ಗำ ಅಥ฿ ౩ ಅಥ฿ ศ฿ඃเർರฆ
ಸยಸ౽ದ ൟಯ ನ෩ච)
ಡ,
೧มඌ౽คಗำ ಮൡ౨ ඣೕಂದ ඩඌ౽ರ
………………………..………………………….. ೧ว
1
ಲർತ ಘಟಕದ ກಸฆ
Name of the Lender entity
2
ಘಟಕದ ರಚච
(ยೕಕತ౷/ඩฤർคಃ/ಟౣ/ಉಪඛ
ಇ൞ൽ)
Constitution of the entity (Proprietorship/
Partnership/ Trust/Company etc)
3
ಉಪඛಗัಡ ීඌඈ Memorandum of
Association & Articles of Association (MoA) /
ಟౣ ಗัಡ ීඌඈ ಟౣ ലೕി /
ಘಗัಡ
ීඌඈ
ಘದ
Memorandum of Association (MoA) ಅಥ฿
෴โඃ ಇತರ ಘಟಕಗัಡීඌඈ
ීඌತ ർಖวಗಳඝ౬ಲಗൟ౨โൿ.
Memorandum of Association and Articles of
Association (MoA) in case of Companies / Trust
Deed in case of Trusts / Memorandum of
Association (MoA) in case of Societies or
relevant documents as the case may be in the
case of any other entities, to be enclosed.
4
ಕ౨ ౽ංಗಳ ಅലಯย ඣೕಂದ
ಪಣ ಪತಗಳ ಪൟಗಳඝ౬
ಲಗൟ౨โൿ(෴โർದง ಇದ౪ฉ)
Copies
of
registration
certificates
under
appropriate Act/s. applicable, if any
15
5
ಉಪඛಗಳ
/
ಟౣ ಗಳ
ඣೕಂದಡ
ීඌඈ, ೕಜචಯ ൽකಂಕ
Date of incorporation in case of companies /
registration in case of trusts etc.,
6
ವವರದ ඩฏಭದ ൽකಂಕ
Date of commencement of business
7
೧วಯย ವವರ ඩฏಭದ ൽකಂಕ
Date of commencement of business in the
District
8
ඣೕಂർತ ಕคಯ เะಸದ
ඬฃๅ(ඬฃๅಯඝ౬ ಲಗൟ౨)
Proof of Address of the Registered Office
(Enclose the proof)
9
ฃಜದยฆವ
ඛತಣ
ಕคಯ
෨ಖಸ౩ರ ກಸฆ, ಮൡ౨ เะಸ ಪಕბ
เವರಗำ
(ರ฿
ಮൡ౨
෮ාฯ
ಒಗำ) ಇ-෬ฯ ಐല
Name of the Head of the controlling office
in the State
Address
Contact details (Phone & Mobile Nos)
E-mail ID
10
೧วಯยฆವ ඛತಣ ಕคಯ
෨ಖಸ౩ರ ກಸฆ,
เะಸ
ಪಕბ เವರಗำ (ರ฿ ಮൡ౨
෮ාฯ ಒಗำ)
ಇ-෬ฯ ಐല
Name of the Head of the controlling office
in the District
Address
Contact details (Phone & Mobile Nos)
E-mail ID
16
11
೧วಯ ฿ඪ౨ಯย ౩ಯ ๎ಒಗำ
౽ಯბඛವბൟ౨ฆವ ಛಮಗำ ಮൡ౨
ಪಟౣಣಗำ (ຄೕಬั ಮൡ౨ ൞ลಀ ಸತ
ಉวೕโൿ).
Villages (duly mentioning Hobli&
Taluka) and towns in which lender is
operating in the District.
12
೧วಯ ฿ඪ౨ಯย ౩
౽ಯბඛವბಸฤ ಪ౨ඪฆವ ಛಮಗำ
ಮൡ౨ ಪಟౣಣಗำ (ຄೕಬั ಮൡ౨ ൞ลಀ
ಸತ ಉวೕโൿ).
Villages (duly mentioning Hobli &
Taluka) and towns in which they
propose to operate in the District.
13
เඌಸมಞൟ౨ฆವ ಬലದರ,
Rate of interest being charged,
14
ಲವඝ౬ ೪ฆ ഴ฿ಗ
ಸค෴ದ ಪค๏ೕಲච ನഷವ เඋನಮൡ౨
ಪค൏ಮ౽ค ಲ ವมൟ เඋನ
(เವರಗಳඝ౬ ಸยโൿ)
System of conducting due diligence
and system of effecting recovery
(Furnish Details)
15
ಲ ಬಟ฿ഷ ഴವ ಅಥ฿
ವมൟ ഴವ ಚഖವഔಃಯඝ౬
ನഷಸฤ ಅඌ౽ರ ຄಂൽฆವ ವ౾౨ಗำ /
ಏ೬ඛ౺ಗಳ ಪഔౣ (เವರಗಳඝ౬ ಸยโൿ)
List of persons / agencies authorized
for conducting the activity of lending or
recovery of money which has been lent
(Furnish Details)
17
16
ಕඛಷ ಈ ಃಳಜನ เವರಗಳඝ౬
ಒಳತಂലฆವ (ඣೕಂದಛಜ ಅ೧ბ
ಸยದ ಂൽನ ൟಂಗಳ ಆචಯ
ൽನඈൿ)೧วಯ ಛಮ฿ฆ / ಪಟౣಣ฿ฆ
ಘಟಕದ ಲಛರರ เವರ฿ದ ಪഔౣ
(เವರಗಳඝ౬ ಸยโൿ /ಲಗൟ౨โൿ):
Detailed list of borrowers of from
the lender in the district village-wise /
town-wise containing at least the
following details (as at the last day of
the previous month in which the
application for registration is submitted)
- (Enclose the details):
(i) ಲಛರನ ກಸฆ ಮൡ౨ เะಸ,
Name and address of the borrower,
(ii) ಲಛರඛಡ ඛೕಡมದ ಒഖౣ ෩ಲ
෮ತ౨,
Total principal amount lent to the
borrower,
(iii)ಲದ ൽකಂಕ
Date of loan
(iv) ಬലದರ
Rate of interest
(v) เಬ ඩವൟಡ เඌವඈಡದ ಬലದರ
Penal rate of interest for delayed
payment
(vi) ಲಛರคಂದ
ಈಛಗศ
ವย
ಡมದ ෮ತ౨
Amount already recovered from the
borrower,
(vii)
ಲಛರคಂದ
ಇඞ౬
ವย
ಡ౽ದ ౾ ෮ತ౨
Balance amount yet to be recovered from
the borrower
(viii) ౨ ಲದ ౾ಗำ, ෴โർದง
ಇದ౪ฉ.
Overdues, if any.
18
17
೧วಯ ಘಟಕൽಂದ ಲಗಳඝ౬
೪ฆ ഴ฿ಗ / เತค฿ಗ
෬มඋರ/ಭದಗಳඝ౬ ಪഷൽฆವ
ದಭბದย,ಲಛರರ ಮൡ౨ ಡൿಆಂಡ
෬มඋರಗಳเವರ฿ದ ಪഔౣ,ಛಮ฿ฆ
/ಪಟౣಣ฿ฆ, เವರಗูಂൽಡ
Detailed list of borrowers of from the
entity in the district from whom
collateral securities have been obtained,
if any, along with the details of the
collaterals taken, while sanctioning /
disbursing loans, village-wise / town-
wise,
18
ಕನ౬ಡದย ಪ෨ಖ ಗൟ ึಯ
ಪൟಲಗൟ౨โൿ.
Copy of the Key Fact Sheet in Kannada
(Enclose Copy)
19
ඡಮಕತಂಡ ವมൟ ಏ೬ඛ౺ಗำ
౾෦ನฯ ච౬วಳ ෴ವ ವ౾౨ಯඝ౬
ຄಂൽಲ ಎಂ්โದರ ಳೕಷൕ /
ඁുೕಕರಣ (ಪൟಲಗൟ౨โൿ)
Declaration / Confirmation to the effect
that the recovery agencies employed do not
have anyone with a criminal background
(Enclose Copy)
20
೧วಯยನ ಘಟಕದ ಀಂൿಆರ
ඛ฿ರ൏ ಅඌ౽คಯ ກಸฆ (෴ฃದง
ಇದ౪ย)
เะಸ
ಪಕბ เವರಗำ (ರ฿ ಮൡ౨
෮ාฯ ಒಗำ)
ಇ-෬ฯ ಐല
19
Name of Grievance Redressal Officer of
the entity, if any, in the District.
Address
Contact details (Phone & Mobile Nos)
E-mail ID
21
೧ว/ฃಜದย ಘಟಕದ ಓಂ්ി౺ ಮඨ ನ
ກಸฆ
(෴ฃದง ಇದ౪ย)
เะಸ, ಪಕბ เವರಗำ (ರ฿ ಮൡ౨
෮ාฯ ಒಗำ)
Name of Ombudsperson of the entity in the
District / State, if any, Address, Contact details
(Phone & Mobile Nos),E-mail ID
෬ว
ಒದಜฆವ
ൟ
ನನ౬
ൟำವัಃ
ಮൡ౨
ඦಯ
ಪ౽ರ
ಸತ฿ಜංಂ ಮൡ౨ ෴โඃ ಅಂಶವඝ౬ ෨ഔౣಲๅಂ, ಒದಜฆವ
ൟಗಳ ಬಡ තಣბ ຄൕಛರචಂൿ ಈ ෩ಲಕ ಳೕ౨ೕච.
ಈ
౽౪ಯ
ඛීಧචಗัಡ
ಅඝಞಣ฿ಜ
කඝ
෴฿ಗล
౽ಯბඛವბ౨ೕච ಎಂൿ කඝ ಈ ෩ಲಕ ಪൟ೬ౢ ഴ౨ೕච.
I hereby undertake that I shall always act in conformity with the provisions of
this Act. I hereby declare that to the best of knowledge and belief all the
information given in the application is true & nothing is hidden.
ಸ౩ಳ / Place
ಅඌಂತ ವ౾౨ಯ ಸ / Signature of Authorised Person
ൽකಂಕ / Date
20
Key Fact Sheet
(Interest rate and fees/charges)
ಅඝීಧ – 1/ANEXURE-1
(see rule 5)
1
౩ಯ ກಸฆ
2
๎ಒಯ ກಸฆ
Branch name
ಞಂඪನກಸฆ
Group Name
3
ಲಛರರ ກಸฆ
Name of the Borrower
4
ಲಛರರ൪ංಯ/
ಧಡನ ກಸฆ
Name of the Father/Husband
of the Borrower
5
ಲ ಪ౨ವච/ ಌ
ಒ
Loan proposal/ account
No.
ಲದ ಪ౽ರ
Type of Loan
6
೪ฃದ ಲದ ෮ತ౨ (งඩಗಳย)
Sanctioned Loan amount (in Rupees)
7
ಲ เತರൕ ๆะಪഔౣ
Disbursal schedule
(i) ງತಗಳย ಅಥ฿ 100%෨ಂಗಡ฿ಜ
เತರൕ.
Disbursement in stages or 100% upfront.
(ii) ງತ฿ฆ ಆಜದ౪ฉ, ීඌತ
เವರಗಳඝ౬ ຄಂൽฆವ ಲ ಒಪ౭ಂದದ
ಷರತ౨ඝ౬ ನ෩ൽ.
If it is stage wise, mention the clause of loan
agreement having relevant details
8
ಲದ ಅವඌ (ವಷბ/ൟಂಗำ/ൽನಗำ)
Loan term (year/months/days)
9
ಉൡಗಳ เವರಗำInstalment details
ಉൡಗಳ ಪ౽ರ
Type of instalments
ಸನ
ಆವತბಕ ಉൡಗಳ
ಒ (EPIs)
Number of
Equated Periodic
ಸನ
ಆವತბಕ
ಉൡಗำ
(EPIಗำ)
Equated
ಮฆඩವൟಯ
ඩฏಭ,
ಅඝ෮ೕದචಯ ඦತರ
Commencement of
21
Instalments (EPIs)
Periodic
Instalments
(EPIs)
repayment, post sanction
10
ಬല ದರ (%) ಮൡ౨ ಪ౽ರ (౩ರ ಅಥ฿ ශೕഔಂ ಅಥ฿
ി)
Interest rate (%) and type (fixed or floating or hybrid)
11
ශೕഔಂ ಬലದರದ ದಭბದย ກೋವค ൟ
Additional Information in case of Floating rate of interest
ಉวೕ
ಖ
ನඈಡ
Referen
ce
Benchmark
ನ
ඈಡ ಬല
ದರ (%) ()
Bench
mark
rate(%)(B)
ກ
ೋವค
ಬല (%)
(S)
Sprea
d(%)(S)
ಅಂൟ
ಮ
ಬല
ದರ (%)R =
(B) + (S)Final
rate(%)
R
=(B)+(S)
ಆವತბ
ನವඝ౬
ຄಂൽ
ವ ಅವඌ
(ൟಂಗ
ำಗำ)
Reset
periodicity
(Month
s)
ಉวೕಖ
ನඈಡದยನ
ಬದมವൕಯ
ಪค൏ಮ
(25 bps ಡ'R' ನย
ಬದมವൕ, ಬದมವൕ)
Impact of change in the
reference benchmark
(for 25 bps change in ‘R’,
change in:)
B
S
EPI (Rs)
No .of
EPI s
12
ඹೕ / ๑ಲౙಗำFee/Charges
ಲർತคಡ ඩವൟಸ౽ದൿ౪
(ಎ)Payable to the Lender(A)
ಲർತರ ()
෩ಲಕ ෩ರඡ
ವ౾౨ಡ
ඩವൟಸ౽ದൿ౪.
Payable to a third
party through Lender(B)
ಒಂൿ ค/
ඬನฃವൟბತ
One-time/
Recurring
ಅನ౷ಯ฿ಞವ
෮ತ౨
(ง.ಗಳย)
ಅಥ฿
๕ಕറ฿ฆ
(%)
Amount (in
₹) or Percentage
(%) as applicable
ಒಂൿ ค/
ඬನฃವൟბತ
One-time/
Recurring
ಅನ౷
ಯ฿
ಞವ
෮ತ౨
(ง.ಗ
ಳย)
ಅಥ฿
๕ಕറ
฿ฆ
(%)
Amount
(in
₹)or
Percenta
22
ge(%) as
applicabl
e
(i)
ಸౙರ൏
๑ಲౙಗำ
Processing
fees
(ii)
เ
๑ಲౙಗำ
Insurance
charges
(iii)
ฉ
෴โർದง
(ದಯเഖౣ
ඛൽბಷౣಪല)
Any
other(please
specify)
13
฿ბಕ ๕ಕറ฿ฆ ದರ (APR) (%)
Annual Percentage Rate(APR)(%)
14
ൽม౷ฆ/ಇತฉ ๑ಲౙಗಳ เವರಗำ (ಅನ౷ඈ, งඩಗಳย ಅಥ฿ %
ನย)
Details of Contingent Charges (in Rupees or %, as applicable)
(i)
ඩವൟ เಬ฿ದฉ ඈಡದ ๑ಲౙ(෴โർದง ಇದ౪ฉ)
Penal charges, if any, in case of delayed payment
(ii)
ಇತರ ඈಡದ ๑ಲౙ, ෴โർದง ಇದ౪ฉ
Other penal charges, if any
(iii)
ಅವඌಡ තವბ ಲ ൟೕคದย
๑ಲౙಗำ, ಅನ౷ಯ฿ಜದ౪ฉ
Foreclosure charges, if applicable
(iv)
ಲಗಳඝ౬ ශೕഔಂದರൽಂದ ౩ರ ದರಃౙ ಬದมಸฤ ಮൡ౨ ಪൟ෴ಜ
๑ಲౙಗำ
Charges for switching of loans from floating to fixed rate and viceversa
(v)
෴โඃ ಇತರ ๑ಲౙಗำ (ದಯเഖౣ ඛൽბಷౣಪല)
Any other charges (please specify)
ಅඌಂತ ವ౾౨ಯ ಸ / Signature of Authorised Person
23
(ಇತರ ಞ൏ತಕ ൟ)
(Other qualitative information)
ಅඝීಧ – 2//ANEXURE-2
(see rule 5)
1
ವมൟ ಏ೬ಂഡ ಗಳ ඛೕ೧ಸฤීඌದ ಲ
ಒಪ౭ಂದದ ಷರൡ౨
Clause
of
Loan
agreement
relating
to
Engagement of recovery agents
2
ฆ ಪคರ ౽ಯბเඋನವඝ౬ เವคವ ಲ
ಒಪ౭ಂದದ ಷರൡ౨
Clause
of
Loan
agreement
which details
Grievance redressal mechanism
3
ฆ ಪคರದඣೕಡฯ ಅඌ౽คಯ ರ฿ ಒ
ಮൡ౨ ಇ෬ฯ ಐല
Phone number and email id of the nodal
Grievance redressal officer
4 ಲโ ಇತರ ಲർತคಡ ಅಥ฿ ಀคഛಶඨ ಡ ವಛბವൕಡ
ಒಳಪഔౣರಬൿ ಅಥ฿ ಭเಷದย ಇರಬൿ (ຆൿ/ಇಲ)
Whether the loan is, or in future may be, subject to transfer to other
Lenders or securitization (Yes/No)
5 ಸಹೕಜ ಲ ವವ౩ಗಳ ಅലಯย ಲ ඛೕലದฉ (ಉർ. ಸಹ-ಲ/ ຄರಞൟ౨ಡ),
ಈ ಃಳಜನ ກೋವค เವರಗಳඝ౬ ಒದಜโൿ:
In case of lending under collaborative lending arrangements (e.g., co-lending/out
sourcing), Following additional details may be furnished:
෩ಲ ಲ
ඛೕഴವವರ ກಸฆ, ಅದರ
ಹಣ౽ನ
ಅඝඩತඅಂൽಡ
Name of the
originating Lender, along
with its funding proportion
ඩฤർರ ಲ ඛೕഴವವರ ກಸฆ
ಮൡ౨ ಅವರ ඛඌಯ ಅඝඩತ
Name of the partner Lender along with
its proportion of funding
෦ಶ ಬല
ದರ
Blended
rate of
interest
6
ല೧ಟฯ ಲಗಳ ದಭბದย, ಈ ಃಳಜನ ඛൽბಷౣ ಬฏಗಪലเಃಗಳඝ౬
ಒದಜಸಬൿ:
In case of digital loans, following specific disclosures may be furnished:
(i) ಲർತರ ಡั ಅඝ෮ೕൽದ ඛೕൟಯ ಪ౽ರ, ಁยಂ
ಆෆ/ฤಋ-ಅභ ಅವඌ, ಈ ಅವඌಯย ಲದ තವბඩವൟಡ
ಲಛರඛಡ ෴โඃ ඈಡ เඌಸมಞโൽಲ.
Cooling off/look-up period, in terms of Lender’s board approved policy,
24
during which borrower shall not be charged any penalty on prepayment of
loan
(ii) ಲಛರರඝ౬ ಪ౾ბಸฤ ಅඌ౽ರ ຄಂൽฆವ ವมൟ
ಏ೬ಂഡ ಆಜ ౽ಯბඛವბൟ౨ฆವ ಸ౩ัೕಯ ฿ තซಃർರರ (LSP)
เವರಗำ
Details of Local Service Provider (LSP) acting as recovery agent and
authorized to approach the borrower
ಅඌಂತ ವ౾౨ಯಸ / Signature of Authorised Person
ಅඝීಧ –3
ಲಃౙ ಸನ ಆವತბಕ ಉൡಗಳ (EPI) ಅലಯย ಮฆඩವൟ ๆะಪഔౣ
Repayment Schedule under Equated Periodic Instalment for the loan
ಉൡ ಒ
౾ ಇฆವ ಅಸฤ
(งඩಗಳย)
ಅಸฤ
(งඩಗಳย)
ಬല
(งඩಗಳย)
ಉൡ
(งඩಗಳย)
Instalment
No.
Outstanding Principal
(in Rupees)
Principal
(in Rupees)
Interest
(in Rupees)
Instalment
(in Rupees)
ಮುದÎಕರು ²ಾಗೂ ಪÎಾಶಕರು:- ಸಂಕಲ£ಾĩಾĸಗಳ , ಕ£ಾಟಕ ªಾಜÍಪತÎ, ಸಾĸ ೇಂದÎ ಮುದÎಾಲಯ, ¦ೆಂಗಳರು
R.N.I. No. KARBIL/2001/47147 POSTAL REGN. No. RNP/KA/BGS/2202/2017-19
Licensed to post without prepayment WPP No. 297
THAMMAIAH
Digitally signed by THAMMAIAH
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ou=department of printing stationery and Publication,CID - 7048443, postalCode=560001,
st=Karnataka,
serialNumber=4d9b284dcc53d39f1425f50485de07dd86efa302a3fce3729eddea0c1b5098e0,
cn=THAMMAIAH
Date: 2025.10.23 17:37:44 +05'30'