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Government of Kerala

2017

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KERALA GAZETTE

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PUBLISHED BY AUTHORITY

Regn. No. KERBIL/2012/45073

dated 5-9-2012 with RNI

Reg. No. KL/TV(N)/634/2015-17

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Thiruvananthapuram,

Tuesday

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Vol. VI

2017 s^{_p-hcn 7

7th February 2017

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25th Makaram 1192

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18th Magha 1938

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PART IV

Private Advertisements and Miscellaneous

Notifications

INSURANCE MEDICAL SERVICES DEPARTMENT

TENDER NOTIFICATION

[No. DIMS/TN-5/16-17]

No. F4-21835/2016/DIMS.

12th January 2017.

Tender for ISO Certification Consultancy Agency

for Implementation of ISO 9001:2015 in 4 ESI

Hospitals in the Insurance Medical Services Department

Sealed tenders are invited for the ISO Certification

Consultancy Agency for implementation of ISO 9001:2015

in four ESI Hospitals in the Insurance Medical Services

Department viz., ESI Hospital, Peroorkada, Olarikkara,

Feroke and Ernakulam. Tenders, complete in all respects,

quoting rates must be reached in the Office of the

Director of Insurance Medical Services on or before

10-2-2017, 11 a. m. The tenders will be opened on the

same day at 3 p.m. in the presence of tenderers or their

representatives who may like to be present on that day. In

case the tender opening day is declared as holiday, tenders

shall be opened on the next working day as per the mentioned

schedule. The Hospitals can be inspected and understood on

any working day during office hours between 10 a.m. to 4 p.

m. by the agency.

Estimated Cost—` 3,20,000 (80,000 x 4)

Cost of original tender form—` 640 (0.2%)

Last date of issue of tender forms—9-2-2017, 5 p. m.

The tenders should be submitted in sealed envelope

addressed to the Director of Insurance Medical Services,

Thycaud, Thiruvananthapuram with specific address of

the tenderer. The envelope should be superscribed

“Tender for the ISO Certificate - Consultancy Agency for

Implementation of ISO Certification in 4 ESI Hospitals”.

The tenders should be preferably be typed in words

as well as in figures. The tenderer must sign on each

page of the tender and affix seal of the company.

Covering letters should indicate the list of enclosures.

Rate and ST/VAT/Labour Welfare Charges and

Government Taxes, if applicable, will be deducted from the

bill of the ^‘agency. The rates quoted in ambiguous term

such as freight on actual basis of taxes as applicable etc.

or packing & forwarding etc./Government Taxes as

applicable etc. will tender the bid liable to rejection. The

rates/amounts should be quoted in INR.

Mode of Payment: Payment will be made for the work

on satisfactory completion and inspection.

The tenderer is required to submit an undertaking as

per the proforma enclosed on a non judicial stamp paper

of ` 10. Photocopy of latest Income Tax clearance/PAN

No. should be enclosed with the completed tender.

Photocopy of the approved Tenderer License of the class

required to be included. Tender forms are not transferable.

The Director of Insurance Medical Services has the right

to accept or reject any or all the tenders without

assigning any reason(s) thereof.

Terms and Condition of Tenderer

The tender must enclosed a draft/Banker’s cheque for

1% of the total amount as Earnest Money drawn in

favour of Director of Insurance Medical Services’

Account payable at Thiruvananthapuram. The EMD

deposited with earlier, if any, will not be adjusted against

this tender. Tender without EMD will not be accepted in

any cause. Any Institution/Agency who claims exemption

from depositing EMD, should produce the certificates

concerned. EMD to tenders will be refunded without

interest after finalization of the tender. Time limit for

completion of work is 60 days only.

Performance Guarantee: As soon as LOI is issued to

the successful tenderer, the tenderer will submit a

performance guarantee (5% of the contract amount

decided by the competent authority) within 7 days which

will be valid upto six months beyond the date of

completion of the work. The tenderer shall be responsible

for ensuring complains with labour laws and all other

applicable laws that may be in force from time to time

during the entire period of contract.

Delay in completion of work: If there is delay in

completing the work, tenderer shall be liable to pay

liquidated damages in the form of deduction of 2% from

the total tendered value per month subject to maximum

limit of 5%. If the work is not complete within two months

of extended time, his security deposit will be forfeited and

tender shall be cancelled. Part work done by the agency,

if any, will not be measured and paid. There will not be

any leniency regarding timely completion of the work.

Draft/Banker’s cheque, which will be related on

satisfactory performance of the contract (else the

amount will be confiscated). The tender should include

the following:

1.

EMD as mentioned above

2.

Work experience certificate

3.

Copy of PAN Card and Kerala VAT Registration

Certificate

4.

Bank Account details with I F S Code,

A/c No. and branch name

5.

List of works completed by the agency in the last

three years and ongoing works

6.

Copy of Contract Licence with page showing

validity of licence.

The agency has to sign an agreement with the

Director of Insurance Medical Services in ` 500 stamp

paper. The details of agreement can be seen and

understand in the office hours. Tender condition will be a

part of agreement. Agency has to give an undertaking in

` 100 stamp paper stating that the work will be completed

within the prescribed time limit as per tender condition

and specification. This undertaking has to be given along

with the tender. The decision of the Director of Insurance

Medical Services, Thycaud, Thiruvananthapuram will be

final and binding to the Agencies.

Scope of Work

General Awareness for all staff

1.

Decentralization of existing documents to make

Hospital activities specific

2.

Devising Quality Management System documen-

tation for ESI Hospital and upgrading it to latest

standard requirements

3.

Provide a training programme for employees of

ESI Hospital on “Quality Management System

documentation”

4.

Provide a training programme for the employees

of ESI Hospital on “Conducting Awareness over

implementation of ISO 9001-2015”

5.

Guidling auditees during external certification and

surveillance audits and to ensure appropriate

corrective actions by the auditees to comply with

standard requirements as per the outcome of

external audits and sustain the certification

during the tenure of certification

6.

Prior consultancy experience in health-care and

insurance sector preferably in a Government

organization.

Directorate of Insurance

Medical Services,

(Sd.)

Thiruvananthapuram.

Director.