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GOVERNMENT OF PUDUCHERRY
DEPARTMENT OF CIVIL SUPPLIES AND
CONSUMER AFFAIRS
(G.O. Ms. No. 4/9022, Puducherry, dated 30th October 2018)
NOTIFICATION
The Lieutenant-Governor is hereby pleased to approve the
guidelines for “Conducting Consumer Activity in the Union territory of
Puducherry” as appended to this order.
2. This issues with the concurrence of the Finance Department
vide I.D. No. l574/F4/A4/FC/2018, dated 16-7-2018.
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La Gazette de L' État de Poudouchéry
The Gazette of Puducherry
PART - II
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2018 } | 9 {
No.
60 Poudouchéry Vendredi
9
Novembre
2018
No.
Puducherry
Friday
9th
November
2018
( 18 Kartika 1940 )
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LA GAZETTE DE L'ETAT
[PART–II
3. This notification shall come into force with effect from the date
of publication of the Official Gazette.
(By order of the Lieutenant-Governor)
E. VALLAVAN,
Additional Secretary to Government-cum-
Director (CS&CA).
GUIDELINES FOR CONDUCTING CONSUMER ACTIVITY
IN THE UNION TERRITORY OF PUDUCHERRY
Government of India is releasing fund to Government of Puducherry
for conducting consumer awareness activities under the Centrally
Sponsored Scheme for “Creating Consumer Awareness”. The Scheme is
being implemented through Department of Civil Supplies and Consumer
Affairs, Voluntary Consumer Organizations and other Departments.
To reach the maximum consumer base, the consumer awareness activities
shall be implemented through Voluntary Consumer Organizations/
Department of Civil Supplies and Consumer Affairs/Other Departments.
Based on the recent directions, the following guidelines may be adhered
to when releasing financial assistance to Voluntary Consumer Organizations/
Non-Governmental Organizations.
(a) Consumer awareness messages shall be disseminated
through Voluntary Consumer Organizations (VCOs). The Voluntary
Consumer Organisations may be assisted with financial assistance as
prescribed by the Department in Annexure-I. To avail financial assistance
the Voluntary Consumer Organisations must fulfill/abide by the following
conditions:
(i) The Voluntary Consumer Organization must be a registered
organization with the Department of Civil Supplies and Consumer
Affairs. Eligibility for registering as Voluntary Consumer
Organization with the Department of Civil Supplies and
Consumer Affairs is detailed at Annexure-II.
(ii) The Voluntary Consumer Organization should be in a
position to conduct awareness programmes without the help of
financial assistance as their moto is to render service.
(iii) The Voluntary Consumer Organizations should not use
the “Government Emblem” and the “Name of the Department” in
their letter pad/advertisement materials/invitations/banners/
badges, etc., in their consumer awareness activities without
proper permission/approval from this Department.
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LA GAZETTE DE L'ETAT
(iv) Voluntary Consumer Organizations who receive the
financial assistance from this Department should utilize it
exclusively for the conduct of consumer awareness programmes
and not for any other purposes.
(v) The organization shall not collect any money from
business house or industry either by way of donations (or)
advertisement charges while creating consumer awareness
through financial assistance extended by the Department of Civil
Supplies and Consumer Affairs.
(vi) The Voluntary Consumer Organizations should submit
their report and proper bills with clear photographs (portraying
the place of event, public gathering, vehicles used bearing
vehicle number and banners if any, awareness materials
distributed, invitees, public addressing, cultural events, etc.,).
(vii) The Voluntary Consumer Organizations should not use
any political person photo or symbols in their awareness
programmes by any means. Utmost care should be taken during
the existence of model code of conducts at the time of election
process.
(viii) Necessary permission/approval should be received
from this Department while using the photos of the public
servants in their awareness programmes.
(ix) Advertisement in Newspapers/Televisions/Frequency
Modulations by the Voluntary Consumer Organizations will not
be eligible for availing financial assistance from the Department.
(x) Functions like World Consumer Rights Day should be
conducted in the month as specified by the Department.
(xi) Proposal for conducting the consumer awareness activity
should reach the office 15 days before the conduct of
programme.
(xii) Reports/utilization certificate shall be submitted by the
Voluntary Consumer Organizations within 15 days from the date
of conduct of the consumer awareness programmes.
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LA GAZETTE DE L'ETAT
[PART–II
I. Scheduled/Suggested Activities for Consumer Awareness to be
undertaken by Voluntary Consumer Organizations/Non-
Governmental Organizations/Department of Civil Supplies and
Consumer Affairs/Other Departments.
(a) Display and dissemination of relevant publicity material during
local festivals.
(b) Displaying address of District Consumer Dispute Redressal
Forum, State Consumer Redressal Commission, National toll free
helpline : 1800-11-400.
(c) Prabhat Pheri, Nukkad Nataks, Puppet Shows, Villu Paattu,
Natupura Paattu.
(d) Marathon race/Mini Marathon race, Cycle rally.
(e) Radio programmes using RJs and Community Radio.
(f) School based events.
(g) Audio song/film.
(h) Organizing exhibition/programmes of adulteration camps.
(i) Observation of the National Consumer and World Consumer
Rights Day.
ANNEXURE–I
Quantum of Financial Assistance to the Voluntary Consumer
Organisations for conducting the Consumer Awareness Activity
(i) The maximum amount admissible is ` 25,000 Voluntary Consumer
Organizations.
(ii) Financial assistance will be given only when proper bills, photo or
video proof are submitted.
(iii) Irrelevant/Fraudulent bills will not be eligible for financial
assistance and Voluntary Consumer Organizations shall be liable for
action under law for irrelevant fraudulent bills.
(iv) Financial assistance to Voluntary Consumer Organizations will be
at the discretion of the Department, subject to availability of the
funds in the Budget.
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ANNEXURE–II
Guidelines/Eligibility for Registration as
Voluntary Consumer Organisations with the
Department of Civil Supplies and Consumer Affairs
(i) The Voluntary Consumer Organisation must register in the
Non-Governmental Organization-Partnership System (NGO-PS) i.e.,
the Non-Governmental Organization-DARPAN.
(ii) The Voluntary Consumer Organisation must have a valid unique ID
from the Non-Governmental Organization-Partnership System (NGO-
PS).
(iii) The names of the Voluntary Consumer Organisation blacklisted in
the Non-Governmental Organization-Partnership System (NGO-PS)
will be removed from the registry of this Department.
(v) The Voluntary Consumer Organizations should submit their unique
ID of the Non-Governmental Organization-Partnership System
(NGO-PS) along with the written declaration prescribed by this
Department while applying for registration of their organization
names.
NOTE : The Voluntary Consumer Organizations in the Union
territory of Puducherry who have already registered or willing to register
with the Department of Civil Supplies and Consumer Affairs, Government
of Puducherry must register their organisation in Non-Governmental
Organization portal and submit their unique ID to the Department for
Registration.
The Voluntary Consumer Organisations without their unique ID of
Non-Governmental Organization Portal will be removed from the registry
of this Department from the date of effect of this Government Order.
The above guidelines should be strictly followed by all the
Registered Voluntary Consumer Organizations.
————
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