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GOVERNMENT OF PUDUCHERRY

DEPARTMENT OF INDUSTRIAL DEVELOPMENT (TOURISM)

(G.O. Ms. No. 02/Tsm./2019, Puducherry, dated 12th November 2019)

NOTIFICATION

The Lieutenant-Governor of Puducherry is hereby pleased to

approve the Guidelines for Approval and Registration of Puducherry Bed

and Breakfast, and Home Stay Establishments Scheme and for the said

purpose, hereby notifies the Guidelines for implementation within the

Union territory of Puducherry, as appended to this notification.

(By order of the Lieutenant-Governor)

L. MOHAMED MANSOOR,

Additional Secretary to Government (Tourism).

Registered with the Registrar

of Newspapers for India under

No. 10410



La Gazette de L' État de Poudouchéry

The Gazette of Puducherry

PART - II



EXTRAORDINAIRE

EXTRAORDINARY

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Publiée par

Published by

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Registered No.

PY/44/2018-20

WPP No. TN/PMG(CCR)/

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Dated : 14-11-2019

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2019 } | 14 {

No. 57 Poudouchéry Jeudi

14

Novembre

2019

No.

Puducherry

Thursday

14th

November

2019

(23 Kartika 1941)

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[PART–II

GUIDELINES FOR APPROVAL AND REGISTRATION OF

PUDUCHERRY BED AND BREAKFAST, AND HOME STAY

ESTABLISHMENTS SCHEME

Introduction

1. Hotels and other supplementary accommodation are an integral

part of a tourist’s visit to a place and the services offered by them can

make his/her visit memorable. With the aim of providing comfortable

Home Stay facilities of Standardized World Class Services to the tourists,

and to supplement the availability of accommodation in the tourist

destinations, Department of Tourism, Government of Puducherry will

classify fully operational rooms of Bed & Breakfast/Home Stay Facilities

as “Puducherry Bed and Breakfast, and Home Stay Establishments”. The

basic idea is to provide a clean and affordable place for foreigners and

domestic tourists alike including an opportunity for foreign tourists to

stay with an Indian family to experience Indian customs and traditions

and relish authentic Indian cuisine.

2. The Puducherry Bed and Breakfast, and Home Stay facilities will

be categorized as follows:

(a) Silver

(b) Gold

3. The Classification Committee, as specified in the Guidelines, will

inspect and assess the Puducherry Bed and Breakfast, and Home Stay

Establishments, based on facilities and services offered. The details of

the standards, facilities, services and the documents required for

approval of such establishments will be as per these Guidelines.

4. The Puducherry Bed and Breakfast, and Home Stay

Establishments, once approved by Department of Tourism, Government

of Puducherry, will be duly publicized. A directory of all such approved

establishments will also be prepared, so as to enable domestic as well

as foreign tourists to live in a homely environment and to take advantage

of the Scheme. In addition, efforts will be made to organize short term

training in hospitality trade for those who opt for such training.

5. The Guidelines for Puducherry Bed and Breakfast, and Home

Stay Establishments Scheme is based on the approved Guidelines of the

Ministry of Tourism, Government of India, under the Scheme of

“Incredible India Bed and Breakfast/Home Stay Establishments”.

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DETAILED GUIDELINE FOR BED AND BREAKFAST/

HOME STAY ESTABLISHMENTS

1. The classification for Puducherry Bed and Breakfast Establishments,

the owner (or) the promoter of the property need not stay within the

premises. Provision for kitchen should be made available. The Scheme

should be on Bed & Breakfast basis and charges will have to be levied

accordingly. The type of Breakfast to be offered will have to be specified,

the charges will have to be displayed and the visitors will have to be

informed in advance so as to avoid unnecessary dispute. In the

establishment letting out minimum one room, maximum four rooms

(8 Beds).

2. The classification for Puducherry Home Stay Establishments will

be given only in those cases where the owner/promoter of the

establishment alongwith his/her family is physically residing in the same

establishment and letting out minimum one room and maximum three

rooms (6 Beds).

3. The rate of taxes for electricity and water charges to be paid

for Puducherry Bed and Breakfast, and Home Stay Establishments will

be those prescribed by the appropriate authorities.

4. Once an establishment applied for classification/re-classification,

it will have to be ready at all times for inspection by the Classification

Committee. No requests for deferment of inspection will be entertained.

5. (a). Registration number will be provided by the Department,

which should be prominently displayed.

(b). Registration will be valid for 3 years from the date of issue

and however, the registration will be cancelled automatically on change

of ownership of the property.

6. Puducherry Bed and Breakfast, and Home Stay Establishments

applying for classification will have to provide all the information

supported by required document as per the following formats:

(a). Application Format as at Annexure-I

(b). Checklist of facilities as at Annexure-II

(c). Undertaking as at Annexure-III

(d). Police Verification as at Annexure-A

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[PART–II

7. The fee payable for classification/re-classification of Bed and

Breakfast, and Home Stay Establishments will be as follows and the

Demand Draft will be payable to Drawing and Disbursing Officer,

Account(s), Tourism Department, Puducherry.

Star

Classification/

Classification/

Category

Re-classification

Re-classification

of Bed and Breakfast

of Home Stay

Establishment

Establishment

Silver

` 15,000

` 12,000

Gold

` 20,000

` 15,000

8. Puducherry Bed and Breakfast, and Home Stay Establishments

will be classified in following two stage procedure.

(a). The presence of facilities and services will be evaluated

against the enclosed Checklist(Checklist will have to be duly filled in

and signed on all pages and submitted alongwith the application).

(b). The quality of facilities and services will be evaluated by

the Classification Committee. Due preference will be accorded to the

homes, which are able to provide Indian experience by way of Indian

decor, authentic and exotic Indian cuisine, etc.

9. The Classification Committee will consist of the following.

1. The Director (Tourism)

. . Chairman.

2. The Commissioner of respective Municipality/ . . Member

Commune Panchayat

3. The Superintendent of Police, covering the

. . Member

respective jurisdiction

4. The Secretary of Hotel Association of

. . Member

Puducherry (or) his representative

The Chairman and any two Members will constitute a quorum.

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10. Any

deficiencies/rectifications

pointed

out

by

the

Classification Committee will have to be compiled within the stipulated

time which will be allotted in consultation with the representative/

representatives of the establishment during inspection. Failure to do so

will result in rejection of the application.

11. The Puducherry Bed and Breakfast, and Home Stay Establishments

will be expected to maintain required standards of all time. The Secretary

(Tourism)/Director (Tourism) may authorize a surprise inspection of the

establishment at any time without prior notice.

12. Any changes in the facilities of the Puducherry Bed and

Breakfast, and Home Stay Establishments will have to be informed to

the Director, Directorate of Tourism, within 30 days. If, any violation of

this comes to the notice of the Committee then the classification will

stand withdrawn/terminated.

13. Directorate of Tourism, Government of Puducherry, reserves the

right to modify the Guidelines/Terms and Conditions from time to time.

14. In case of any other issues, decision of the Secretary (Tourism),

Government of Puducherry, shall be final.

15. If, any untoward incidents/illegal activities is brought to the

notice of the Department, the registration of the Establishment will liable

to be cancelled and block listed and suitable legal action may be taken

as per Indian Law.

16. The applications received will be scrutinized and cleared by

single window system within 30 days. After 30 days, if, inspection not

conducted in principal approval will be given subject to the decision of

the Committee.

17. In case of any dissatisfaction with the decision of

Classification Committee. The establishment may appeal to the Secretary

(Tourism), Government of Puducherry, for review.

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[PART–II

ANNEXURE-I

APPLICATION FORMAT FOR PUDUCHERRY BED AND

BREAKFAST/HOME STAY ESTABLISHMENTS

1. Name of the Puducherry Bed and :

Breakfast/Home Stay Establishment

2. Category applies for

:

3. Name and address of the promoters/ :

owners with a note on their

background

4. Complete postal address of the

Puducherry B & B/Home Stay

Establishment

(a) Telephone No.

:

(b) Fax

:

(c) E-mail

:

(d) Mobile No. of the Promoter

:

(e) Electricity connection Policy No.

:

5. Distance of the Puducherry B & B/

Home Stay Establishment in kms.

from

(a) Airport

:

(b) City Centre

:

(c) Nearest main shopping centre

:

(d) Nearest bus stand/Scheduled

:

city bus stop

6. Details of the Puducherry B & B/

Home Stay Establishment:

(a) Area (in sq. meters) with title- :

owned/leased (copies of sale/

Leased Deed/House Tax Receipt

to be enclosed)

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(b) Revenue papers regarding :

ownership. Affidavit in case of

co-sharer of house/land.

(c) Whether clearance obtained :

from the Police Authorities

regarding the antecedents of

the owner/owners and the

proposed activity (copy to be

enclosed)

(d) Numbers of rooms and area for :

each type of

Room in sq.ft.

(single/double/suites)

(e) Number of attached baths

:

(f) Details of public areas for the

following facilities in sq.ft.

(i) Lobby/Lounge

:

(ii) Dining space

:

(iii) Parking facilities

:

(g) Additional facilities available,

if any (not mandatory)

(i) Eco- friendly facilities

:

(ii) Facilities for differently

:

abled persons

(h) Details of fire fighting equipment/

:

hydrants, etc., if any

7. Photographs of the building including :

interiors showing types of facilities

available, bathroom, living room,

bedroom, parking, etc.

8. Details for payment of application :

fee of ` 100

(please enclose copy of the Receipt)

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[PART–II

9. Check list details as per Annexure II :

(enclose a copy of the checklist duly

certified that the facilities are available

in the establishment)

10. Consent of acceptance of the :

regulatory conditions (please

enclose a copy of the prescribed

undertaking as per Annexure III

duly signed by the owner of the

establishment).

ANNEXURE–II

CHECK LIST FOR APPROVAL AND REGISTRATION OF

PUDUCHERRY BED AND BREAKFAST, AND HOME

STAY ESTABLISHMENTS

Sl.

General

Silver Gold

Certification

Observation

No.

by their

of the

Establishment Classification

regarding

Committee

the facilities

Yes/No

(1)

(2)

(3)

(4)

(5)

(6)

1. Well maintained and well

M

M

equipped house and guest

rooms with quality carpets/

area rugs/tiles or marble

flooring, furniture, fittings,

etc., in keeping with the

traditional lifestyle.

2. Sufficient parking with

D

M

adequate road width.

3. Guest rooms:

M

M

Minimum one letable

room and maximum

4 rooms (8 Beds) for

Bed and Breakfast

Establishment and

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Minimum one letable

M

M

ro om and maximum

3 rooms (6 Beds) for

Home Stay Establishment.

All rooms should be

clean, airy, pest free,

without dampness and

with outside window/

ventilation.

4. Minimum floor area in

sq.ft. each room.

Urban

120

200

Rural

100

120

5. Comfortable bed with

M

M

good quality linen and

bedding preferable of

Indian design.

6. Attached private bathrooms

M

M

with every room alongwith

toiletries.

7. Minimum size of each

30

40

bathroom in sq.ft.

8. WC Toilet to have a seat

M

M

and lid, toilet paper

9. 24 hours running hot and

M

M

cold water with proper

sewerage connection

10. Water saving taps/shower

D

M

11. Well maintained smoke

M

M

free, clean, hygienic,

odour free, pest free

kitchen

12. Dining area serving fresh

M

M

C o n t i n e n t a l a n d o r

traditional Indian breakfast.

(1)

(2)

(3)

(4)

(5)

(6)

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[PART–II

13. Good quality cutlery and

M

M

crockery.

14. Air- conditioning/Heating

D

D

depending on climatic

conditions with room temp.

between 20 to 25 degrees

centigrade in the offered

room.

15. Iron with iron board on

D

D

request.

16. Internet connection.

D

M

17. 15 Amp. earthed power

M

M

socket in the guest room.

18. Telephone with extension

D

M

facility in the room.

19. Wa r d r o b e wi t h l e a s t

M

M

4 cloths hangers in the

guest room.

20. Shelves or drawer space

M

M

in the guest rooms.

21. Complimentary Aqua

M

M

guard/Mineral Water

22. Go o d q ua li ty c ha ir s,

M

M

working table and other

necessary furniture.

23. Washing machine/dryers in

D

M

the house with arrangement

for laundry/dry cleaning

services.

24. Refrigerator in the room.

D

M

25. A l o u n g e o r s e a t i n g

D

M

arrangement in the lobby

(1)

(2)

(3)

(4)

(5)

(6)

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26. Heating and cooling to

D

M

be provided in enclosed

public rooms.

27. Garbage disposal facilities

M

M

as per Municipal laws.

28. Acc e p t an c e o f Ca s h /

M

M

Cheque/Demand Draft.

29. Message facilities for

M

M

guests.

30. N ame , a d d r e ss an d

M

M

telephone number of

Doctors.

31. Left luggage facilities.

M

M

32. Assistance with luggage,

D

M

on request.

33. Safekeeping facilities in

D

M

the room.

34. Smoke/Heat detectors in

D

D

the house.

35. Security guard facilities.

D

D

36. Maintenance of register

M

M

for guest check-in and

check-out records including

passport details in case

of foreign tourists.

37. Adequate Fire Fighting

M

M

Equipments.

“M” stands for Mandatory

“D” stands for Desirable.

Note : The grading in the various categories will depend on the

quality of accommodation, facilities service provided.

(1)

(2)

(3)

(4)

(5)

(6)

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[PART–II

ANNEXURE-III

FORMAT FOR UNDERTAKING

To

The Chairman,

Puducherry Bed and Breakfast, and

Home Stay Establishments Classification Committee,

Directorate of Tourism,

Puducherry - 605 001.

UNDERTAKING

Sir/Madam,

I have read and understood all the terms and conditions mentioned

in the Guidelines with respect to the approval and registration of the

Puducherry Bed and Breakfast/Home stay Establishments Scheme and

hereby agree to abide by them. The information and documents provided

are correct and authentic to the best of my knowledge.

Place :

Signature and Name of the

Date :

Owner in Block Letters

ANNEXURE-A

POLICE VERIFICATION

This is to certify that Shri/Smt. ......................................................

son/wife/daughter of ...................................................... residing at ..............

(address) ................................................................ since ...............................

years ........................ and applying for registration of Puducherry Bed

and Breakfast/Home Stay Establishment, bears a good reputation and

there is no adverse remarks/entries made against him/her or any members

of this family at this Police Station.

Place :

Signature of SHO with

Date :

Stamp of Police Station

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