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GOVERNMENT OF PUDUCHERRY
DEPARTMENT OF INDUSTRIAL DEVELOPMENT (TOURISM)
(G.O. Ms. No. 02/Tsm./2019, Puducherry, dated 12th November 2019)
NOTIFICATION
The Lieutenant-Governor of Puducherry is hereby pleased to
approve the Guidelines for Approval and Registration of Puducherry Bed
and Breakfast, and Home Stay Establishments Scheme and for the said
purpose, hereby notifies the Guidelines for implementation within the
Union territory of Puducherry, as appended to this notification.
(By order of the Lieutenant-Governor)
L. MOHAMED MANSOOR,
Additional Secretary to Government (Tourism).
Registered with the Registrar
of Newspapers for India under
No. 10410
La Gazette de L' État de Poudouchéry
The Gazette of Puducherry
PART - II
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2019 } | 14 {
No. 57 Poudouchéry Jeudi
14
Novembre
2019
No.
Puducherry
Thursday
14th
November
2019
(23 Kartika 1941)
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[PART–II
GUIDELINES FOR APPROVAL AND REGISTRATION OF
PUDUCHERRY BED AND BREAKFAST, AND HOME STAY
ESTABLISHMENTS SCHEME
Introduction
1. Hotels and other supplementary accommodation are an integral
part of a tourist’s visit to a place and the services offered by them can
make his/her visit memorable. With the aim of providing comfortable
Home Stay facilities of Standardized World Class Services to the tourists,
and to supplement the availability of accommodation in the tourist
destinations, Department of Tourism, Government of Puducherry will
classify fully operational rooms of Bed & Breakfast/Home Stay Facilities
as “Puducherry Bed and Breakfast, and Home Stay Establishments”. The
basic idea is to provide a clean and affordable place for foreigners and
domestic tourists alike including an opportunity for foreign tourists to
stay with an Indian family to experience Indian customs and traditions
and relish authentic Indian cuisine.
2. The Puducherry Bed and Breakfast, and Home Stay facilities will
be categorized as follows:
(a) Silver
(b) Gold
3. The Classification Committee, as specified in the Guidelines, will
inspect and assess the Puducherry Bed and Breakfast, and Home Stay
Establishments, based on facilities and services offered. The details of
the standards, facilities, services and the documents required for
approval of such establishments will be as per these Guidelines.
4. The Puducherry Bed and Breakfast, and Home Stay
Establishments, once approved by Department of Tourism, Government
of Puducherry, will be duly publicized. A directory of all such approved
establishments will also be prepared, so as to enable domestic as well
as foreign tourists to live in a homely environment and to take advantage
of the Scheme. In addition, efforts will be made to organize short term
training in hospitality trade for those who opt for such training.
5. The Guidelines for Puducherry Bed and Breakfast, and Home
Stay Establishments Scheme is based on the approved Guidelines of the
Ministry of Tourism, Government of India, under the Scheme of
“Incredible India Bed and Breakfast/Home Stay Establishments”.
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DETAILED GUIDELINE FOR BED AND BREAKFAST/
HOME STAY ESTABLISHMENTS
1. The classification for Puducherry Bed and Breakfast Establishments,
the owner (or) the promoter of the property need not stay within the
premises. Provision for kitchen should be made available. The Scheme
should be on Bed & Breakfast basis and charges will have to be levied
accordingly. The type of Breakfast to be offered will have to be specified,
the charges will have to be displayed and the visitors will have to be
informed in advance so as to avoid unnecessary dispute. In the
establishment letting out minimum one room, maximum four rooms
(8 Beds).
2. The classification for Puducherry Home Stay Establishments will
be given only in those cases where the owner/promoter of the
establishment alongwith his/her family is physically residing in the same
establishment and letting out minimum one room and maximum three
rooms (6 Beds).
3. The rate of taxes for electricity and water charges to be paid
for Puducherry Bed and Breakfast, and Home Stay Establishments will
be those prescribed by the appropriate authorities.
4. Once an establishment applied for classification/re-classification,
it will have to be ready at all times for inspection by the Classification
Committee. No requests for deferment of inspection will be entertained.
5. (a). Registration number will be provided by the Department,
which should be prominently displayed.
(b). Registration will be valid for 3 years from the date of issue
and however, the registration will be cancelled automatically on change
of ownership of the property.
6. Puducherry Bed and Breakfast, and Home Stay Establishments
applying for classification will have to provide all the information
supported by required document as per the following formats:
(a). Application Format as at Annexure-I
(b). Checklist of facilities as at Annexure-II
(c). Undertaking as at Annexure-III
(d). Police Verification as at Annexure-A
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[PART–II
7. The fee payable for classification/re-classification of Bed and
Breakfast, and Home Stay Establishments will be as follows and the
Demand Draft will be payable to Drawing and Disbursing Officer,
Account(s), Tourism Department, Puducherry.
Star
Classification/
Classification/
Category
Re-classification
Re-classification
of Bed and Breakfast
of Home Stay
Establishment
Establishment
Silver
` 15,000
` 12,000
Gold
` 20,000
` 15,000
8. Puducherry Bed and Breakfast, and Home Stay Establishments
will be classified in following two stage procedure.
(a). The presence of facilities and services will be evaluated
against the enclosed Checklist(Checklist will have to be duly filled in
and signed on all pages and submitted alongwith the application).
(b). The quality of facilities and services will be evaluated by
the Classification Committee. Due preference will be accorded to the
homes, which are able to provide Indian experience by way of Indian
decor, authentic and exotic Indian cuisine, etc.
9. The Classification Committee will consist of the following.
1. The Director (Tourism)
. . Chairman.
2. The Commissioner of respective Municipality/ . . Member
Commune Panchayat
3. The Superintendent of Police, covering the
. . Member
respective jurisdiction
4. The Secretary of Hotel Association of
. . Member
Puducherry (or) his representative
The Chairman and any two Members will constitute a quorum.
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10. Any
deficiencies/rectifications
pointed
out
by
the
Classification Committee will have to be compiled within the stipulated
time which will be allotted in consultation with the representative/
representatives of the establishment during inspection. Failure to do so
will result in rejection of the application.
11. The Puducherry Bed and Breakfast, and Home Stay Establishments
will be expected to maintain required standards of all time. The Secretary
(Tourism)/Director (Tourism) may authorize a surprise inspection of the
establishment at any time without prior notice.
12. Any changes in the facilities of the Puducherry Bed and
Breakfast, and Home Stay Establishments will have to be informed to
the Director, Directorate of Tourism, within 30 days. If, any violation of
this comes to the notice of the Committee then the classification will
stand withdrawn/terminated.
13. Directorate of Tourism, Government of Puducherry, reserves the
right to modify the Guidelines/Terms and Conditions from time to time.
14. In case of any other issues, decision of the Secretary (Tourism),
Government of Puducherry, shall be final.
15. If, any untoward incidents/illegal activities is brought to the
notice of the Department, the registration of the Establishment will liable
to be cancelled and block listed and suitable legal action may be taken
as per Indian Law.
16. The applications received will be scrutinized and cleared by
single window system within 30 days. After 30 days, if, inspection not
conducted in principal approval will be given subject to the decision of
the Committee.
17. In case of any dissatisfaction with the decision of
Classification Committee. The establishment may appeal to the Secretary
(Tourism), Government of Puducherry, for review.
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LA GAZETTE DE L'ETAT
[PART–II
ANNEXURE-I
APPLICATION FORMAT FOR PUDUCHERRY BED AND
BREAKFAST/HOME STAY ESTABLISHMENTS
1. Name of the Puducherry Bed and :
Breakfast/Home Stay Establishment
2. Category applies for
:
3. Name and address of the promoters/ :
owners with a note on their
background
4. Complete postal address of the
Puducherry B & B/Home Stay
Establishment
(a) Telephone No.
:
(b) Fax
:
(c) E-mail
:
(d) Mobile No. of the Promoter
:
(e) Electricity connection Policy No.
:
5. Distance of the Puducherry B & B/
Home Stay Establishment in kms.
from
(a) Airport
:
(b) City Centre
:
(c) Nearest main shopping centre
:
(d) Nearest bus stand/Scheduled
:
city bus stop
6. Details of the Puducherry B & B/
Home Stay Establishment:
(a) Area (in sq. meters) with title- :
owned/leased (copies of sale/
Leased Deed/House Tax Receipt
to be enclosed)
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(b) Revenue papers regarding :
ownership. Affidavit in case of
co-sharer of house/land.
(c) Whether clearance obtained :
from the Police Authorities
regarding the antecedents of
the owner/owners and the
proposed activity (copy to be
enclosed)
(d) Numbers of rooms and area for :
each type of
Room in sq.ft.
(single/double/suites)
(e) Number of attached baths
:
(f) Details of public areas for the
following facilities in sq.ft.
(i) Lobby/Lounge
:
(ii) Dining space
:
(iii) Parking facilities
:
(g) Additional facilities available,
if any (not mandatory)
(i) Eco- friendly facilities
:
(ii) Facilities for differently
:
abled persons
(h) Details of fire fighting equipment/
:
hydrants, etc., if any
7. Photographs of the building including :
interiors showing types of facilities
available, bathroom, living room,
bedroom, parking, etc.
8. Details for payment of application :
fee of ` 100
(please enclose copy of the Receipt)
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[PART–II
9. Check list details as per Annexure II :
(enclose a copy of the checklist duly
certified that the facilities are available
in the establishment)
10. Consent of acceptance of the :
regulatory conditions (please
enclose a copy of the prescribed
undertaking as per Annexure III
duly signed by the owner of the
establishment).
ANNEXURE–II
CHECK LIST FOR APPROVAL AND REGISTRATION OF
PUDUCHERRY BED AND BREAKFAST, AND HOME
STAY ESTABLISHMENTS
Sl.
General
Silver Gold
Certification
Observation
No.
by their
of the
Establishment Classification
regarding
Committee
the facilities
Yes/No
(1)
(2)
(3)
(4)
(5)
(6)
1. Well maintained and well
M
M
equipped house and guest
rooms with quality carpets/
area rugs/tiles or marble
flooring, furniture, fittings,
etc., in keeping with the
traditional lifestyle.
2. Sufficient parking with
D
M
adequate road width.
3. Guest rooms:
M
M
Minimum one letable
room and maximum
4 rooms (8 Beds) for
Bed and Breakfast
Establishment and
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Minimum one letable
M
M
ro om and maximum
3 rooms (6 Beds) for
Home Stay Establishment.
All rooms should be
clean, airy, pest free,
without dampness and
with outside window/
ventilation.
4. Minimum floor area in
sq.ft. each room.
Urban
120
200
Rural
100
120
5. Comfortable bed with
M
M
good quality linen and
bedding preferable of
Indian design.
6. Attached private bathrooms
M
M
with every room alongwith
toiletries.
7. Minimum size of each
30
40
bathroom in sq.ft.
8. WC Toilet to have a seat
M
M
and lid, toilet paper
9. 24 hours running hot and
M
M
cold water with proper
sewerage connection
10. Water saving taps/shower
D
M
11. Well maintained smoke
M
M
free, clean, hygienic,
odour free, pest free
kitchen
12. Dining area serving fresh
M
M
C o n t i n e n t a l a n d o r
traditional Indian breakfast.
(1)
(2)
(3)
(4)
(5)
(6)
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[PART–II
13. Good quality cutlery and
M
M
crockery.
14. Air- conditioning/Heating
D
D
depending on climatic
conditions with room temp.
between 20 to 25 degrees
centigrade in the offered
room.
15. Iron with iron board on
D
D
request.
16. Internet connection.
D
M
17. 15 Amp. earthed power
M
M
socket in the guest room.
18. Telephone with extension
D
M
facility in the room.
19. Wa r d r o b e wi t h l e a s t
M
M
4 cloths hangers in the
guest room.
20. Shelves or drawer space
M
M
in the guest rooms.
21. Complimentary Aqua
M
M
guard/Mineral Water
22. Go o d q ua li ty c ha ir s,
M
M
working table and other
necessary furniture.
23. Washing machine/dryers in
D
M
the house with arrangement
for laundry/dry cleaning
services.
24. Refrigerator in the room.
D
M
25. A l o u n g e o r s e a t i n g
D
M
arrangement in the lobby
(1)
(2)
(3)
(4)
(5)
(6)
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26. Heating and cooling to
D
M
be provided in enclosed
public rooms.
27. Garbage disposal facilities
M
M
as per Municipal laws.
28. Acc e p t an c e o f Ca s h /
M
M
Cheque/Demand Draft.
29. Message facilities for
M
M
guests.
30. N ame , a d d r e ss an d
M
M
telephone number of
Doctors.
31. Left luggage facilities.
M
M
32. Assistance with luggage,
D
M
on request.
33. Safekeeping facilities in
D
M
the room.
34. Smoke/Heat detectors in
D
D
the house.
35. Security guard facilities.
D
D
36. Maintenance of register
M
M
for guest check-in and
check-out records including
passport details in case
of foreign tourists.
37. Adequate Fire Fighting
M
M
Equipments.
“M” stands for Mandatory
“D” stands for Desirable.
Note : The grading in the various categories will depend on the
quality of accommodation, facilities service provided.
(1)
(2)
(3)
(4)
(5)
(6)
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[PART–II
ANNEXURE-III
FORMAT FOR UNDERTAKING
To
The Chairman,
Puducherry Bed and Breakfast, and
Home Stay Establishments Classification Committee,
Directorate of Tourism,
Puducherry - 605 001.
UNDERTAKING
Sir/Madam,
I have read and understood all the terms and conditions mentioned
in the Guidelines with respect to the approval and registration of the
Puducherry Bed and Breakfast/Home stay Establishments Scheme and
hereby agree to abide by them. The information and documents provided
are correct and authentic to the best of my knowledge.
Place :
Signature and Name of the
Date :
Owner in Block Letters
ANNEXURE-A
POLICE VERIFICATION
This is to certify that Shri/Smt. ......................................................
son/wife/daughter of ...................................................... residing at ..............
(address) ................................................................ since ...............................
years ........................ and applying for registration of Puducherry Bed
and Breakfast/Home Stay Establishment, bears a good reputation and
there is no adverse remarks/entries made against him/her or any members
of this family at this Police Station.
Place :
Signature of SHO with
Date :
Stamp of Police Station
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