GOVERNMENT OF PUDUCHERRY

DEPARTMENT OF PERSONNEL AND ADMINISTRATIVE REFORMS

(PERSONNEL WING)

(G.O. Ms. No. 20/DP&AR(PW)/GC/U.I, Puducherry, dated 12th March 2020)

NOTIFICATION

In exercise of the powers conferred by the proviso to Article 309 of the Constitution of India, read with the

Notification No. F.5/4/65-GP, dated the 11th January, 1965 of the Ministry of Home Affairs, Government of India,

New Delhi and in supersession of the Notification issued in G.O. Ms. No.42/DP&AR (PW)/GC/U.I, dated 8th July

2014 of the Department of Personnel and Administrative Reforms (Personnel Wing), Puducherry and the Schedule

annexed thereto and published in the Supplement to the Gazette No. 29, dated 22nd July 2014, save as respects

things done or omitted to be done before such supersession, which is necessitated consequent on the implementation

of the Central Civil Service (Revised Pay) Rules, 2016, the Lieutenant-Governor, Puducherry, hereby makes the

following rules regulating the method of recruitment to the Group 'C' posts of Office Receptionist-cum-Telephone

Operator Grade-I, Office Receptionist-cum-Telephone Operator Grade-II and Office Receptionist-cum-Telephone

Operator Grade-III in various Departments of the Government of Puducherry, namely:–

1. Short title and commencement.— (1) These rules may be called the Government of Puducherry, Office

Receptionist-cum-Telephone Operator Grade-I, Office Receptionist-cum-Telephone Operator Grade-II and Office

Receptionist-cum-Telephone Operator Grade-III (Group 'C' posts) Recruitment Rules, 2020.

(2) They shall come into force on and from the date of their publication in the Official Gazette.

2. Number of post, their classification and Level in the Pay Matrix.— The number of the said posts, their

classification and the Level in the Pay Matrix attached thereto, shall be as specified in columns (2) to 4 of the

Schedules annexed hereto.

3. Method of recruitment, age-limit and other qualifications.— The method of recruitment to the said

posts, age-limit, qualifications and other matters relating thereto, shall be as specified in columns (5) to (13)

of the said Schedules.

4. Disqualifications.— No person,—

(a) who has entered into or contracted a marriage with a person having a spouse living; or

(b) who, having a spouse living, has entered into or contracted a marriage with any person,

shall be eligible for appointment to the said post:

Provided that the Lieutenant-Governor may, if satisfied that such marriage is permissible under the

personal law applicable to such person and the other party to the marriage and there are other grounds for so

doing, exempt any person from the operation of this rule.

5. Power to relax.— Where, the Lieutenant-Governor is of the opinion that it is necessary or expedient

so to do, he may, by order and for reasons to be recorded in writing, relax any of the provisions of these rules with

respect to any class or category of persons.

6. Saving.— Nothing in these rules shall affect the reservations, relaxation in upper age-limit and other

concessions required to be provided for the Scheduled Castes and Scheduled Tribes and other special categories

of persons in accordance with the orders issued by the Government from time to time in this regard.

SCHEDULE

RECRUITMENT RULES FOR THE POST OF

OFFICE RECEPTIONIST-CUM-TELEPHONE OPERATOR GRADE-III

1. Name of the post

Office Receptionist-cum-Telephone Operator Grade-III

2. Number of posts

37 (Thirty-seven) [2020] Subject to variation depending on

work-load.

3. Classification

General Central Services – Group 'C' (Non-Gazetted –

Non-Ministerial).

4. Level in the Pay Matrix

Level-2 in the Pay Matrix

5. Whether selection post or non-selection post

Non-selection

6. Age-limit for direct recruits

Between 18 and 30 years of age (Relaxable for Government

Servants up to 40 years in accordance with the instructions

or orders issued by the Central Government, provided

such Government Servants are working for not less than

3 years in posts which are in the same line or allied cadres

and where a relationship can be established that the

services rendered by them in the Department will be useful

for efficient discharge of duties in the post for which

selection is made).

Note (1) : In the case of recruitment made through the

Employment Exchange, the crucial date for determining the

age-limit, shall, in each case, be the last date up to which

the Employment Exchanges are asked to submit the names.

Note (2) : In the case of the recruitment made through

advertisement, the crucial date for determining the age-limit

shall be the closing date of receipt of application.

7. Educational and other qualifications required for

(i) A pass in H.S.C. (12th class) or its equivalent from a

direct recruits.

recognized Board.

(ii) A pass in Certificate Course in Telephone Operator

conducted by any Institution recognized by the

State/Central Government.

(iii) Knowledge in Computer Application

8. Whether age and educational qualifications

Age : No

prescribed for direct recruits will apply in the

case of promotion.

Educational Qualification:

(i) A pass in SSLC (10th class) or its equivalent from a

recognized Board

(ii) A pass in Certificate Course in Telephone Operator

conducted by any Institution recognized by the

State/Central Government.

(iii) Knowledge in Computer Application

9. Period of probation, if any

Two years for direct recruits.

10. Method of recruitment, whether by direct

By promotion, failing which by direct recruitment.

recruitment or by promotion or by deputation/

absorption and percentage of the vacancies to be

filled by various methods.

11. In case of recruitment by promotion/deputation/ :

Promotion from the post of Multi-Tasking Staff (MTS)

absorption, grades from which promotion/deputation/

(General), MTS (Security) and MTS (Housekeeping) with

absorption is to be made.

3 years of service rendered in the grade after appointment

thereto on regular basis and who have exercised

unconditional option for promotion to the post of Office

Receptionist-cum-Telephone Operator Grade-III and

possessing educational qualification prescribed at column (8).

Note: Where juniors who have completed their qualifying/

eligibility service are being considered for promotion, their

seniors would also be considered provided they are not

short of the requisite qualifying/eligibility service by more

than half of such qualifying/eligibility service, or two

years, whichever is less, and have successfully completed

their probation period for promotion to the next higher

grade along with their juniors who have already completed

such qualifying/eligibility service.

12. If, Departmental Promotion Committee exists, what :

Group 'C' Departmental Promotion Committee

is its composition?

(for considering promotion)/Departmental Confirmation

Committee (for considering confirmation)/Recruitment

Committee:-

(1)

Secretary to Government

. .

Chairman

(Personnel).

(2)

Joint/Deputy/Under Secretary to

. .

Member

Government (DP&AR).

(3)

Joint/Deputy/Under Secretary to

. .

Member

Government (Finance).

13. Circumstances in which the Union Public Service :

Not applicable

Commission is to be consulted in making

recruitment.

SCHEDULE

RECRUITMENT RULES FOR THE POST OF

OFFICE RECEPTIONIST-CUM-TELEPHONE OPERATOR GRADE-II

1. Name of the post

Office Receptionist-cum-Telephone Operator Grade-II

2. Number of posts

12 (Twelve) [2020] Subject to variation depending on

work-load.

3. Classification

General Central Services – Group 'C' (Non-Gazetted –

Non-Ministerial).

4. Level in the Pay Matrix

Level-4 in the Pay Matrix.

5. Whether selection post or non-selection post

Non-selection.

6. Age-limit for direct recruits

Not applicable.

7. Educational and other qualifications required for

Not applicable.

direct recruits.

8. Whether age and educational qualifications

Not applicable.

prescribed for direct recruits will apply in the

case of promotion.

9. Period of probation, if any

Not applicable.

10. Method of recruitment, whether by direct

By promotion.

recruitment or by promotion or by deputation/

absorption and percentage of the vacancies to be

filled by various methods.

11. In case of recruitment by promotion/deputation/

Promotion from the post of Office Receptionist-cum-

absorption, grades from which promotion/deputation/

Telephone Operator Grade-III who have completed 8 years

absorption is to be made.

of service rendered in the grade after appointment thereto

on regular basis.

Note 1 : Where juniors who have completed their

qualifying/ eligibility service are being considered for

promotion, their seniors would also be considered provided

they are not short of the requisite qualifying/eligibility

service by more than half of such qualifying/eligibility

service, or two years, whichever is less, and have

successfully completed their probation period for

promotion to the next higher grade along with their juniors

who have already completed such qualifying/eligibility

service.

Note 2 : For the purpose of computing minimum qualifying

service for promotion, the service rendered on regular

basis in the erstwhile post of Telephone Operator shall be

counted as qualifying service.

12. If, a Departmental Promotion Committee exists, :

Group 'C' Departmental Promotion Committee

what is its composition?

(for considering promotion):-

(1)

Secretary to Government

. .

Chairman

(Personnel).

(2)

Joint/Deputy/Under Secretary to

. .

Member

Government (DP&AR).

(3)

Joint/Deputy/Under Secretary to

. .

Member

Government (Finance).

13. Circumstances in which the Union Public Service :

Not applicable

Commission is to be consulted in making

recruitment.

SCHEDULE

RECRUITMENT RULES FOR THE POST OF

OFFICE RECEPTIONIST-CUM-TELEPHONE OPERATOR GRADE-I

1. Name of the post

Office Receptionist-cum-Telephone Operator Grade-I

2. Number of posts

4 (Four) [2020] Subject to variation depending on

work-load.

3. Classification

General Central Services – Group 'C' (Non-Gazetted –

Non-Ministerial).

4. Level in the Pay Matrix

Level-5 in the Pay Matrix.

5. Whether selection post or non-selection post

Non-selection.

6. Age-limit for direct recruits

Not applicable.

7. Educational and other qualifications required for

Not applicable.

direct recruits.

8. Whether age and educational qualifications

Not applicable.

prescribed for direct recruits will apply in the

case of promotion.

9. Period of probation, if any

Not applicable.

10. Method of recruitment, whether by direct

By promotion.

recruitment or by promotion or by deputation/

absorption and percentage of the vacancies to be

filled by various methods.

11. In case of recruitment by promotion/deputation/

Promotion from the post of Office Receptionist-cum-

absorption, grades from which promotion/deputation/

Telephone Operator Grade-II who have completed 5 years

absorption is to be made.

of service rendered in the grade after appointment thereto

on regular basis.

Failing which –

Office Receptionist-cum-Telephone Operator Grade-II with

13 years of combined service in the grade of Office

Receptionist-cum-Telephone Operator Grade-III in Level-2

of Pay Matrix and Office Receptionist-cum-Telephone

Operator Grade-II, out of which minimum 2 years of regular

service in the grade of Office Receptionist-cum-Telephone

Operator Grade-II.

Note-1: At the initial constitution of these rules, promotion

from the post of erstwhile Telephone Operator who have

completed 13 years of service rendered in the grade after

appointment thereto on regular basis.

Note-2 : Where juniors who have completed their

qualifying/eligibility service are being considered for

promotion, their seniors would also be considered provided

they are not short of the requisite qualifying/eligibility

service by more than half of such qualifying/eligibility

service, or two years, whichever is less, and have

successfully completed their probation period for

promotion to the next higher grade along with their juniors

who have already completed such qualifying/eligibility

service.

Note-3 : For the purpose of computing minimum qualifying

service for promotion, the service rendered on regular

basis in the erstwhile post of Telephone Operator shall be

counted as qualifying service.

12. If, Departmental Promotion Committee exists, what :

Group 'C' Departmental Promotion Committee

is its composition?

(for considering promotion):-

(1)

Secretary to Government

. .

Chairman

(Personnel).

(2)

Joint/Deputy/Under Secretary to

. .

Member

Government (DP&AR).

(3)

Joint/Deputy/Under Secretary to

. .

Member

Government (Finance).

13. Circumstances in which the Union Public Service :

Not applicable

Commission is to be consulted in making

recruitment.

(By order of the Lieutenant-Governor)

V. JAISANKAR,

Under Secretary to Government.

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