राजè थान राजपğ

ͪवशेषांक

RAJASTHAN GAZETTE

Extraordinary

साͬधकार Ĥकाͧशत

Published by Authority

अĒहायण 29, शǓनवार, शाके 1947- Ǒदसà बर 20, 2025

Agrahayana 29, Saturday, Saka 1947- December 20, 2025

भाग 4 (ग)

उप-खÖ ड(II)

राÏ य सरकार तथा अÛ य राÏ य Ĥाͬधकाǐरयɉ Ùवारा जारȣ ͩकये गये काननी आदेश

ू

तथा

अͬधसचनाएं

ू

।

TRANSPORT AND ROAD SAFETY DEPARTMENT

NOTIFICATION

Jaipur December 20, 2025

S.O.144 .-The following draft of certain rules further to amend the Rajasthan On-

demand Information Technology Based Transportation by Public Service Vehicles Rules,

2016, which the State Government proposes to make in exercise the power conferred by sub

section (3) and (4) of section 67, section 93,95 and 96 read with section 211 of the Motor

Vehicles Act, 1988 (Central Act No. 59 of 1988), The Rajasthan Motor Vehicle

Aggregator Rules, 2025 are hereby published as required by section 212 of the said Act,

for information of the persons likely to be affected thereby and notice is hereby given to

them that the said draft would be taken into consideration after the expiry of a period of 7

days from the date on which the copies of this notification as published in the Official

Gazette are made available to the public.

Any objection or suggestion which may be received from any person with respect to

the said draft rules before the expiry of the period as specified above shall be considered by

the State Government. Such objections and suggestions should be addressed to the

Commissioner, Transport & Road Safety Department, Government of Rajasthan, on e-mail:

[email protected].

Draft Rules

1.

Short title, commencement and application.-

(1) These rules may be called The Rajasthan Motor Vehicle Aggregator

Rules, 2025.

(2) They shall come into force on their publication in the Official Gazette.

2.

Definitions

2.1

In these rules, unless the context otherwise requires,-

i)

“Act” means the Motor Vehicles Act, 1988.

ii)

"Aggregator" shall have the meaning ascribed to it under sub section

(1A) of Section 2 of the Act.

iii)

"App" means an electronic interface/ a digital application

operated, developed and maintained by the Aggregator,

Delivery Service Provider or e-commerce entity that may be

accessed either through a computer resource or a

communication device.

iv)

"Annual Fee" means fee payable by the Aggregator or Delivery

Service Provider on yearly basis for the license to remain

valid. The annual fee shall be as prescribed by state

government.

350 राजè थान राज-पğ, Ǒदसà बर 20, 2025 भाग 4(ग)

v)

"Appellate

Authority"

means

in-charge

secretary

to

government, Transport & Road safety department.

vi)

“Applicant” means Aggregators or Delivery Service Providers

who intend to apply for a license under these rules. The

applicant, seeking issuance of License to operate as an

Aggregator or Delivery Service Provider, shall be any entity

or a person including but not limited to a company registered

under the Companies Act 1956 or 2013 or a co-operative

society registered under the Co-operative Societies Act, 1912,

Rajasthan Cooperation societies Act-2001 as amended from

time to time or rules made thereunder or formed by any group

of persons including any group or association of drivers or

motor vehicle owners or such other association or a limited

liability partnership under the Limited Liability Partnership

Act, 2008 or any other general form of any association

providing service under a common platform or digital

interface. The applicant in the case of an individual should be

a naturalised citizen of India, in the case of an

association/group of person/LLP/Partnership/Society or such

other entities shall have a registered office in India and a

regional office in Rajasthan and shall be amenable to all

compliances and laws applicable within the Republic of India

and in the State of Rajasthan.

vii)

“Application fee” means the charges in respect of an application

under Rule 5 of these rules.

viii)

“Apportioned Fare” means such part of the fare as is retained by

the aggregator.

ix)

"Central Government" means the Government of India.

x)

"Communication device" shall have the meaning ascribed to it

under the Information Technology Act, 2000.

xi)

"Computer resource" shall have the meaning ascribed to it

under the Information Technology Act, 2000.

xii)

“Compliance Officer” means an officer appointed/designated

by the Aggregator or Delivery Service Provider who shall be

a full-time employee of the applicant holding necessary

authorization to act on behalf of applicant with delegated

power of attorney by applicant management/board, holding

responsible position, capable of representing the Applicant

with Competent Authority, and shall be the sole point of

contact for the Transport Department, Government of

Rajasthan, Transport and Road Safety Department or any

other authority empowered by the Government of Rajasthan

(GOR).

xiii)

"Competent Authority" means Transport commissioner or any

authority specified by State Government to issue licence

under Section 93 of the Act.

xiv)

"Contract" means the agreement between the aggregator/

Delivery Service provider and the driver specifying the rights

and obligations of both parties for providing services to a

passenger through the App of such aggregator / Delivery

Service provider.

भाग 4(ग) राजè थान राज-पğ, Ǒद सà बर 20, 2025 351

xv)

“Designated Portal” means the portal established and notified as

such under rule 4 .

xvi)

“Driver Fare” means such part of the fare payable by aggregator to

the driver for the services rendered to the passenger through the

App in undertaking a journey, including any cost of toll(s) and

parking fee(s) paid by the driver.

xvii)

"Dynamic pricing" means the output of the fare algorithm of the fare

of the aggregator, which raises the price of a journey when

demand for trips exceeds supply of.

xviii) "Delivery Service Provider" shall mean any person or entity

who either owns, or operates/ on-boards, or manages a fleet of

motor vehicle(s) either through a digital or electronic facility,

or any other means to connect a driver offering to deliver/pick

up a product, courier, package, or parcel to connect with a

seller, e-commerce entity or consignor.

xix)

"E-Commerce Entity" means any person or an entity that owns,

operates, or manages a digital or electronic facility or

platform for electronic commerce, but does not include any

entity or business notified otherwise by the Government for

the said purpose from time to time.

xx)

"Electric Vehicle" shall mean a Battery-Operated Vehicle, as

defined in the Central Motor Vehicles Rules 1989, along with

Retro fitment of Pure Electric System kit to in-use vehicles

under Section 115-D of CMVR.

xxi)

“End-user or customer” for the purpose of an Aggregator shall

be referred to the consumer or passenger availing the

service(s) of an Aggregator providing passenger transport

service; and for the purpose of a Delivery Service Provider

shall be referred to the consumer or person availing the

service(s) of a delivery service provider for receiving/sending

any package, or goods, or parcels or couriers either directly or

indirectly.

xxii)

"Fare" means the total charges payable by the passenger to the

driver or the aggregator, as the case may be, pursuant to the

passenger availing the transportation services on the

aggregator platform through the App for a journey, including the

cost of toll(s), the tax(es) and parking fee (s), as may be

applicable.

xxiii) "Fee" means the charges in respect of a license as a prescribed

provision

xxiv) "Fleet" refers to the motor vehicle fleet, including battery-

operated Electric Vehicles, used to carry out the services

provided by the Aggregator or Delivery Service Provider.

xxv)

"Form" means a form appended to these rules.

xxvi) “Grievance Officer” means a person appointed by the aggregator for

redressal of grievance of any passenger or driver.

xxvii) “Induction Training Program” means the induction training

program referred to in rule 13.

xxviii) “Journey” means a trip whether undertaken or not, on a specified

date and time from the place of departure, to the destination, and

may include the type or class of the motor vehicle being used

352 राजè थान राज-पğ, Ǒदसà बर 20, 2025 भाग 4(ग)

to undertake the travel plan.

xxix) "Licence" means the licence issued to an aggregator under

Section 93 of the Act.

xxx)

“Licence Fee” means the fee payable under rule 8.

xxxi) "License Holder" or “Licensee” means an Aggregator or a

Delivery Service Provider who holds valid Licence issued by

the Transport Department, Rajasthan.

xxxii) "Motor Vehicle" means a vehicle as defined in section 2(28) of

the Act.

xxxiii) "On-Board" together with its grammatical variations, means the

process of registering drivers and vehicles on the digital platform by

the aggregator.

xxxiv) "Off-Board" together with its grammatical variations, means

the process of deregistering the driver and vehicle on the

digital platform by the aggregator.

xxxv) "Passenger" means a person who uses the app of the aggregator

to undertake a journey.

xxxvi) "Platform" means an online interface in the form of any

software including a website or a part thereof and applications

including mobile applications;

xxxvii) "Rating" means an assessment of the quality of a journey

undertaken by a passenger on the basis of parameters specified

by the aggregator.

xxxviii) "Refresher Training Program and Assessment" means a training

session for drivers integrated with the aggregator, for a period of at

least forty eight (48) hours and for a duration of 10 hours in one

continuous session, delivered in-person and in virtual training

sessions.

xxxix) “Rider” or “Passenger” means a person who books a journey

through the Aggregator App for availing the transportation

provided by a Driver who is integrated with the Aggregator.

xl)

"State Government" means the Government of Rajasthan.

xli)

"Security Deposit" means the amount that is payable by an

aggregator, to be submitted along with licence fee, furnished in the

form of a bank guarantee or an insurance surety bond.

2.2

Words and expressions as defined and mentioned under these

rules shall have the same meaning as ascribed under the Act, The

Central Motor Vehicle Rules -1989, The Rajasthan Motor

Vehicle Rules -1990 and any rule made under the act.

3. Applicability of these rules

3.1

The applicability of these rules extends to any Aggregator and

Delivery Service Provider and e-commerce entity with at least 25

motor vehicles associated with such Aggregator or Delivery Service

Provider, such that Aggregator who have on-boarded 2-W, 3-W, and

4-W passenger vehicles and for Delivery Service Provider who have

on-boarded any category of delivery vehicles and operating within

the State of Rajasthan.

3.2

These rules are in addition to the provisions of the existing

applicable Laws and Rules and shall not override or substitute on any

compliance(s) and applicability of any legal framework under which

such Aggregator or Delivery Service Provider is otherwise governed.

भाग 4(ग) राजè थान राज-पğ, Ǒद सà बर 20, 2025 353

3.3

These rules shall not be applicable to entities that limit themselves to

the provision of an interoperable network to aggregators licensed

by the Competent Authority and do not directly undertake

onboarding of drivers or motor vehicles or both.

3.4

These rules shall not be applicable to entities that are engaged in

the sale of tickets for travel by public service vehicles.

4. Designated Portal by the State/Central Government

The State Government shall develop and designate a portal to enable

for single window clearance of application for license as aggregator

including receipt of appropriate application fee, license fee and security

deposit:

Provided that till such time this portal is developed and operationalized, the

State Government shall process applications for license, offline. The

State government can adopt the portal developed by central

government.

5. Application for grant or renewal

of

License

and

matters connected therewith

5.1

An application for grant of License shall be made on the designated

portal under rule 4 above, in Form I, by any person eligible under

the criteria mentioned under rule 12 below. All existing Aggregator

and Delivery Service Provider operating within the state of

Rajasthan shall obtain a license within a period of 15 days of

notification of these rules. All new Aggregator and Delivery Service

Provider shall obtain license under these rules prior to initiating their

operations in the state of Rajasthan.

5.2

One application shall be made by an aggregator or Delivery Service

Provider for all or any types or classes of motor vehicles on-boarded

by it. The License under these rules shall be provided for a period of

five years from the date of successful completion of the application,

along with payment of requisite Fee in accordance to Form I and

Form II, as per the rules.

5.3

Any applicant, seeking License to operate as an Aggregator or

Delivery Service Provider, shall be necessarily required to register

themselves as may be prescribed by the Transport Department,

Rajasthan and shall duly fill the form provided Form I along with the

required documents prescribed in the form.

5.4

Any applicant seeking License shall have a corporate/branch office

within the state of Rajasthan and shall also appoint and designate a

‘Compliance Officer’ (who shall be the point of contact) for the

purpose of monitoring, compliances and operations of these rules.

5.5

One license shall be granted by the Competent Authority for issue of

the License throughout the territorial jurisdiction of the State.

5.6

An application made under rule 5.1 shall be decided by the

Competent Authority within a period of ninety (90) days from the

date of such application in Form I.

5.7

If the applicant does not comply with any of the conditions for grant

of license specified under these rules, as may be determined by the

Competent Authority, he may reject such application with reasons to

be recorded in writing after giving a hearing to the aggregator

5.8

On being satisfied that the applicant has complied with all the

conditions specified for grant of a license under these rules, the

354 राजè थान राज-पğ, Ǒदसà बर 20, 2025 भाग 4(ग)

Competent Authority shall direct the applicant to pay the appropriate

license fee and security deposit as defined in Rule 8 and 9 or as

notified by State Government within a period of thirty (30) days .

5.9

On payment of the license fee and security deposit, the Competent

Authority shall grant a license to the applicant in Form III appended

to these rules, within the period of fifteen (15) days from the date of

payment.

5.10 The license issued by the Competent Authority under these rules

shall be uploaded and updated by the Competent Authority on the

designated portal.

6. Declaration of Vehicular Fleet:

6.1

All such Aggregator or Delivery Service Provider shall declare

all on-boarded vehicles in use within seven (07) days for

National Capital Region (NCR) and forty five (45) days for rest

of the state from publication of these rules.

6.2

The declaration shall include the registration certificate, vehicle

category, and fuel type and any other documents as may be

prescribed by the Transport Department, Rajasthan from time to

time. The subsequent declaration of all new on-boarded vehicles

shall be completed within two weeks (fifteen days) of successful

on-boarding.

6.3

All Aggregator and Delivery Service Provider shall ensure

compliances that the Driver/Rider partners should hold a valid

driving license to drive the relevant vehicle (as applicable). The

Driver/Vehicle shall comply with the relevant provisions of the

Motor Vehicle Act or Rules or Regulations notified by the

appropriate Government from time to time. In the case of a

Passenger Service Vehicle, the PSV badge may be applicable as

per law.

7. Compliances for e-Commerce Entity

7.1

E-Commerce entities shall ensure that the service offered by fleet

operators and transport- service providers associated with them are

duly licensed as per the provisions of The Rajasthan Motor Vehicle

Aggregator Rules, 2025.

7.2

E-Commerce entities are required to comply with the provisions of

these rules, in cases they own/operate vehicles as aggregator for

either passenger mobility or delivery services.

8. Licence fee

This application shall be accompanied by payment of an application fee of Rs.

10,000 or as may be specified by the State Government. The aggregator/

Delivery Service Provider shall pay annual fee of Rs. 100 per vehicle per year

from second year onwards from the date of issue of licence. The licence fee

payable by the aggregator/ Delivery Service Provider shall be as follows:

Sr.

No.

Particulars

Amount in Rupees

1.

Grant of Licence

upto 1000 Vehicles ₹1 lakh

more than 1000 to 2500 Vehicles ₹2.5 lakh

more than 2500 vehicles ₹5 lakh

2.

Renewal of Licence

25,000

भाग 4(ग) राजè थान राज-पğ, Ǒद सà बर 20, 2025 355

3.

For noting change of

address of the licencee

25,000

4.

Duplicate Licence

10,000

9. Security Deposit

The security deposit to be provided by the aggregator/ Delivery Service

Provider shall be as follows:

Sr.

No.

Particulars

Amount in Rupees

1.

upto 1000 motor vehicles

10,00,000

2.

More than 1000 to 10,000 motor vehicles

25,00,000

3.

More than 10,000 motor vehicles

50,00,000

10. Validity

of

Licence,

its

renewal

and

matters

connected therewith

10.1

A licence shall be valid for a period of five (5) years from the date of its

issue.

10.2

Pursuant to an application in Form II, appended to these rules, a

Licence may be renewed by the Competent Authority, for a

period of five (05) years, subject to compliance with conditions for

renewal. For the purposes of such renewal, the Competent

Authority shall examine:

i) The aggregator’s/ Delivery Service Provider's records of compliance with

these rules , and

ii) The punitive actions taken against the aggregator/Delivery

Service Provider in the State.

11. Eligibility for obtaining a Licence

11.1

The applicant shall be as defined in rule 2.1(vii).

11.2

The applicant shall comply with the applicable law, including but

not limited to, the Act or rules and regulations made under the

Act, the Digital Personal Data Protection Act, 2023, the Consumer

Protection Act, 2019 and the Information Technology Act,

2000 and intermediary rules issued thereunder.

12. Conditions for Grant of Licence

An aggregator/ Delivery Service Provider submitting an application for obtaining a

licence shall ensure compliance with the following:

12.1

The aggregator/ Delivery Service Provider shall conduct or cause

to be conducted an Induction Training Programme as detailed

under rule 13 before on-boarding a driver and also for those drivers

on-boarded prior to issuance of these rules.

12.2

The aggregator/ Delivery Service Provider shall provide a written

intimation of the commencement of services to the Competent

Authority and the same shall be updated within a period of six (6)

months from the date of grant of Licence, failing which the

Licence may be cancelled by the Competent Authority.

12.3

Seventy two (72) hours prior to commencement of services,

the aggregator/ Delivery Service Provider shall intimate the

competent authority, and the said intimation shall be uploaded

on the designated portal by the competent authority.

12.4

The guidelines, if any, issued by the Central Government or the

respective State Government in respect of health or public safety

356 राजè थान राज-पğ, Ǒदसà बर 20, 2025 भाग 4(ग)

shall be followed by the aggregator/ Delivery Service Provider and

the on-boarded drivers.

12.5

The aggregator shall ensure a minimum amount of Rs. 5 Lakh as

insurance for passenger.

12.6

The aggregator/ Delivery Service Provider shall comply with The

Rajasthan platform based gig workers Act-2023 and mandatorily

contribute to state gig worker welfare fund.

12.7

The aggregator/ Delivery Service Provider shall not prohibit or

restrict the on-boarded drivers from operating with multiple

aggregators.

12.8

The aggregator/ Delivery Service Provider shall develop a

mechanism in the App for both, the driver and the passenger, to rate

the quality of overall experience of a journey.

12.9

The aggregator/ Delivery Service Provider shall permit a 3-Wheeler

and 4-Wheeler motor vehicle with a valid contract carriage permit and

willing to get on-boarded, to be on-boarded with the aggregator/

Delivery Service Provider, subject to compliance with the relevant

rules.

12.10 The aggregator/ Delivery Service Provider should not have had its

license cancelled in the past one year.

12.11 A Grievance Officer shall be appointed by the aggregator/

Delivery Service Provider who shall resolve all the grievances

received and provide the details of the grievances received by it, to

the Competent Authority through an online process. The details of

the Grievance Officer i.e. the name, e-mail address, and

telephone number(s) shall be made available by the aggregator/

Delivery Service Provider on its App and website.

13. lnduction Training Programme

13.1

The lnduction Training Programme shall be of a duration of at

least forty (40) hours for the drivers comprising a combination of

in-person and virtual training sessions. The broad details of the

course of this program shall be made available online by the

aggregator/ Delivery Service Provider. The course shall train the

drivers:

i)

To use the App of the aggregator/ Delivery Service Provider;

ii)

the relevant provisions of the related Acts and rules;

iii)

Motor Vehicles (Driving) Regulations 2017;

iv)

first responder training for at least six (6) hours to respond to

emergencies and provide assistance in case of road accidents;

v)

on careful driving, traffic rules, motor vehicle maintenance,

fuel efficient driving, conduct and behavior;

vi)

on familiarization with the routes;

vii)

on the terms and conditions of the agreement between the

driver and the aggregator/ Delivery Service Provider;

viii)

special training on gender sensitivity and Divyangjan sensitivity

and mobility needs;

ix)

such other training as the State Government may require.

13.2

The aggregator/ Delivery Service Provider shall upload details of the

induction training structure on the designated portal.

14. Compliances with regard to drivers

भाग 4(ग) राजè थान राज-पğ, Ǒद सà बर 20, 2025 357

14.1

For the purposes of on-boarding drivers, the aggregator/ Delivery

Service Provider shall ensure that the following conditions are

complied with, namely:

i)

That the driver holds a valid proof of any identity on the basis

of any document listed under Rule 4 of the Central Motor

Vehicle Rules, 1989 (“CMVR”);

ii)

That the driver holds a valid driving licence for the

concerned vehicle type or class within which the respective

vehicle falls throughout the period of onboarding;

iii)

That the driver has the required experience mandated under

sub- section (1) of section 7 of the Act;

iv)

That the driver has a valid bank account in his name;

v)

That the driver has not been convicted within the past three

(3) years, for any of the following offence, namely:

(i) the offence of driving under the influence of drugs or

alcohol, and

(ii) any cognizable offence under the Bharatiya Nagarik

Suraksha Sanhita, 2023 and the Bharatiya Nyaya Sanhita,

2023 (as may be applicable) including fraud, sexual offences,

use of a motor vehicle to commit a cognizable offence, a crime

involving property damage or theft, acts of violence, acts of

terror or acts constituting nuisance or danger to public;

vi)

That the driver undergoes a medical examination for

fitness, including an eye check-up, by a hospital or medical

institution identified by the aggregator/ Delivery Service

Provider;

vii)

That the driver undergoes a psychological analysis conducted

by the aggregator/ Delivery Service Provider to determine

whether they are fit to be on-boarded;

viii)

That the character and antecedents of the driver are verified by

the Police at least seven (7) days prior to on-boarding and

the aggregator/ Delivery Service Provider shall maintain a

written record of such verification;

ix)

That a valid contract is executed between the aggregator/

Delivery Service Provider and the driver in Hindi specifying

the terms and conditions applicable for on-boarding and

operating vehicles. The standard terms and conditions shall be

made available online by the aggregator on its website.

Provided that the compliance with above conditions for the entire period

shall be co-terminus with the licence held by the aggregator/ Delivery

Service Provider.

14.2

For the welfare of drivers, the aggregator/ Delivery Service

Provider shall ensure compliance with the following conditions,

namely:

i)

Ensure a health insurance for not less than Rs. 5 Lakh for

each driver on-boarded, which shall be increased each year

by such percentage each driver as notified by the Central/State

Government.

ii)

Ensure a term insurance (Accidental insurance) for not less than Rs.

10 Lakh for each driver on-boarded, which shall be increased

358 राजè थान राज-पğ, Ǒदसà बर 20, 2025 भाग 4(ग)

each year by such percentage as notified by the Central/State

Government.

iii)

Provided that the provisions made under Social Security Code,

2020 will prevail upon being notified and implemented with

respect to sub-rule (i) and sub-rule (ii) above.

iv)

Conduct annual Refresher Training Programme as a

combination of in-person and virtual training sessions

through either in-house resources or collaboration with other

institutions and maintaining the records of such refresher

training.

v)

Provided that the drivers whose rating falls below 5 percentile

from amongst all drivers who are placed similarly in terms of the

duration of engagement with the aggregator/ Delivery

Service Provider, shall compulsorily undergo Refresher

Training Programme every quarter, in absence of which the

driver shall not continue to provide services through the

aggregator/ Delivery Service Provider.

vi)

In the event a complaint is registered against the driver for

violation of provisions of the Act, rules or these Rules, from a

passenger, an inquiry is conducted by the aggregator/ Delivery

Service Provider within a period of three (3) days from the

day on which such complaint is made and appropriate

action against the driver is only taken after completion of such

inquiry. The aggregator/ Delivery Service Provider shall

inform the passenger of outcome of the said inquiry upon its

completion.

14.3

The aggregator/ Delivery Service Provider shall maintain a

digital record of the following documents pertaining to the on-

boarded drivers, duly authenticated from SARATHI portal and

such other documents as the aggregator/ Delivery Service

Provider may deem fit, including

i)

A photograph;

ii)

Physical copy of the Driving licence;

iii)

Present

residential

address

along-with

acceptable

documents for proof of address as specified in CMVR;

iv)

Verified bank account details;

v)

A valid registration certificate of the relevant vehicle

vi)

Names and addresses with contact information of two emergency

contacts.

15. Permit

The aggregator/ Delivery Service Provider shall ensure that all the

motor vehicles attached with on- boarded drivers have an appropriate

applicable permit under applicable provisions of the Act.

16. Compliances with regard to vehicles

16.1

An aggregator/ Delivery Service Provider shall ensure that the

motor vehicles attached with on- boarded drivers comply with the

following conditions:

i)

Have a valid registration;

ii)

Have a valid Certificate of Fitness as per the Act;

iii)

Display the registration mark as specified in the CMVR;

भाग 4(ग) राजè थान राज-पğ, Ǒद सà बर 20, 2025 359

iv)

Have a valid third-party insurance policy;

v)

Have a valid pollution-under-control certificate required under

the Central Motor Vehicles Rules, 1989.

vi)

Such emission norms as may be specified by the State

Government for the State or any urban area in the State, as the

case may be;

vii)

City specific fuel norms;

viii)

Have paid the applicable motor vehicle taxes and other dues;

ix)

Does not have any unpaid challans related to offences and

contraventions under the Act imposed on the motor vehicle;

x)

Display a copy of driver’s licence and the motor vehicle permit

(if applicable) inside the motor vehicle (except motorcycles).

The said display shall be on the back side of the front seat next to

the driver in such manner as shall be clearly visible to the

passengers in the motor vehicle;

xi)

Are fitted with a functional Vehicle Location Tracking

Device or System, compliant with AIS 140, along-with a

panic button, as mandated under Rule 125H of the

CMVR and connected to the control room of the

aggregator with the electronic feed from vehicle location

tracking device available at integrated command and control

centre established by the State Government;

xii)

Have disabled child lock mechanism (except for three-

wheelers, motorcycles and buses) as per applicable law;

xiii)

Have enabled manual override for the central locking

system (except for three-wheeled vehicles, motor cycles,

buses, as per applicable law);

xiv)

Have a fire extinguisher of suitable capacity placed inside the

motor vehicle (except for motor cycles);

xv)

Have a first-aid kid placed inside the motor vehicle.

16.2

An aggregator shall not onboard vehicles which have been

registered for more than a period of eight years from the date of initial

registration of the vehicle and shall ensure that all vehicles on boarded

by it should not have exceeded eight years since the date of initial

registration of the vehicle.

16.3

An aggregator/ Delivery Service Provider shall verify and

maintain the following documents and records of all motor vehicles

on-boarded by it and shall authenticate this data on a real-time basis on

the VAHAN portal:

i)

Certificate of Registration;

ii)

Certificate of Fitness as per the Act;

iii)

Chassis and engine numbers;

iv)

Third-party insurance policy;

v)

Pollution-under-control certificate; and

vi)

The number of pending e-challans prior to on-boarding and

their clearance before on-boarding

16.4

The Aggregator/ Delivery Service Provider shall ensure proper

parking for all its vehicles in the state and in NCR region.

16.5

The Aggregator/ Delivery Service Provider shall ensure that all

vehicles (3-W and 4-W) on-boarded at the time of registration shall

360 राजè थान राज-पğ, Ǒदसà बर 20, 2025 भाग 4(ग)

bear commercial registrations and vehicles of all categories shall

comply with all provision of Motor Vehicle Act, Rules and

Regulations as notified from time to time.

17. Compliance with regard to Website, App and technology

17.1

The aggregator shall develop and maintain a website disclosing details

of its ownership, registered address, fare structure, contact

information for customer services, e-mail address, services offered by it

and other relevant details.

17.2

The App shall be developed in a manner that it is compliant with

the applicable law.

17.3

The App shall be accessible in English and Hindi.

17.4

The vulnerabilities and the cyber safety of the App of the aggregator/

Delivery Service Provider shall be certified by a cyber security firm

recognised and empaneled by CERT-In.

17.5

The data, including but not limited to, the details of journey, details of

passengers and the fare, shall be generated on the App of the

aggregator and stored as per the applicable law, including the Digital

Personal Data Protection Act, 2023.

17.6

The proportion of the share of the fare and incentives provided to the

driver, particulars of the driver fare and apportioned fare and other

information as may be notified by the State Government, shall be ensured

by the aggregator through up-to-date disclosures on its website and

in the App.

17.7

The App shall include a feature enabling the passengers to share

their live location and status of the journey till the journey is

completed whereafter the live location sharing feature shall be

unavailable.

17.8

The App shall include special features which make it accessible

for Divyangjans.

17.9

The App shall display a clear and high-resolution picture of the driver

on- boarded on the App of the aggregator.

17.10

The aggregator shall formulate and implement a zero-tolerance

policy for use of drugs or alcohol for on-boarded drivers while they are

on duty. The aggregator shall upload its policy and the procedure

to report a complaint in this regard on their website and on their

App. The aggregator shall immediately and forthwith Off-Board

the driver upon receipt of a complaint alleging violation of its zero-

tolerance policy pending inquiry. The suspension shall continue

during the period of investigation by the aggregator/ Delivery

Service Provider.

17.11

The contact information of the driver undertaking journey shall

be available to the passenger, through the App, for at least seven (7)

days from the end of the journey;

17.12

The aggregator shall establish a control room with 24x7

operations and ensure that all the motor vehicles on boarded

maintain an uninterrupted contact with the control room. The

control room shall monitor the movements of motor vehicles and

the on-boarded drivers. The control room should be able to track

and monitor the movements of all the drivers and their vehicles

on real time basis

17.13

Aggregator shall establish a call centre with an active telephone

भाग 4(ग) राजè थान राज-पğ, Ǒद सà बर 20, 2025 361

number and e-mail address, displayed clearly on its website and

on the App, which shall be operational 24x7, providing assistance

in english and hindi. These call centres shall be responsible for:

i)

enabling the passenger and/or the driver or any other

person to contact the call centre regarding issues related to the

journey or the on-boarded driver etc.;

ii)

ensuring redressal of the passenger grievances.

17.14

The aggregator shall cooperate with lawfully authorised

authorities investigating an accident or incident involving motor

vehicle or driver on-boarded by the aggregator.

17.15

Voluntary tippig for the driver:

(i) The App may provide a feature for passengers to give a

voluntary tip to the driver, however, such feature shall only be

visible after the completion of the journey, and should not be

available at the time of booking, before the commencement of

the journey or during the journey.

(ii) The entire tip amount shall be credited to the driver without

any deduction by the aggregator.

(iii) No tipping feature or mechanism shall be provided in the

App that is misleading, manipulative, or otherwise in violation of

the Consumer Protection Act, 2029 and the rules and regulations

made thereunder.

17.16 The App shall include a feature to enable rule 18.17 below,

wherein a passenger may choose, where available, a driver of the

same gender, including an option for female passengers to select

a female driver for undertaking a journey.

18. Compliances to ensure safety of passengers

The aggregator shall ensure compliance with the following conditions

related to safety of the passengers, namely:

18.1

that the Vehicle Location and Tracking Devices (VLTD) installed in motor

vehicles, as applicable, functions properly and the feed is received by it as

well as linked to the integrated Command and Control Centre of the

State Government.

Explanation: For the purposes of these rules, Vehicle Location

Tracking Devices shall include the in-App location tracking for all motor

vehicles, including motorcycles and three-wheelers, and use

indigenous Apps and provide efficient resolution for any issues that may

develop in its functioning:

18.2

that the driver follows the route indicated in the App through an in-built

mechanism and in case of any deviation, the App shall signal the control

room, which shall then connect with the driver and the passenger

immediately.

18.3

that the safety of the passengers especially children, women and

divyangjan passengers and compliance with the applicable law is

ensured.

18.4

that a mechanism is provided on the App to verify whether the identity

of the driver undertaking a journey is same as the one registered and

verified by Police during the on-boarding process.

18.5

that regular checks by personnel authorized by the aggregator of

motor vehicles on-boarded are conducted.

362 राजè थान राज-पğ, Ǒदसà बर 20, 2025 भाग 4(ग)

18.6

Ensuring safety of women employees and Drivers by introducing

mechanisms to protect their rights, in compliance with the Sexual

Harassment of Women at Workplace (Prevention, Prohibition and

Redressal) Act, 2013.

18.7

The following conditions shall be adhered to by the Aggregator

providing passenger transport service:

(i) The Control room should be able to access all data with regard to

the Origin-Destination of any trip offered through the

app/website, route of the trip and panic alerts. The Aggregator

shall also ensure real time integration of all panic alerts with the

concerned Law Enforcement Agencies.

(ii) The Control room should be able to provide requisite data as and

when desired by the Transport Department, Rajasthan, with

regard to all grievances/complaints lodged by the rider(s)/end

user/driver/consumer(s) and the requisite action taken to resolve

the same.

(iii) Further, the Control room should be able to access all data with

regard to number of vehicles in operation, number of other state

vehicles providing services in the state of Rajasthan, trips taken

from state of Rajasthan, and further analytics of the data. Such

data may be required by the Transport Department, Rajasthan

with prior written intimation.

(iv) To ensure timely and effective redressal of the Riders' grievances

on receipt of any complaint concerning the ride/ the Driver/ the

condition of the vehicle. The concerns raised by the Rider may be

reported within 24 hours of the ride availed.

(v) Provided that, if the complaint registered with the grievance

redressal centre is criminal in nature, then the limitation period for

filing such complaint shall be as applicable to respective criminal

law. In such scenario, the concerned Driver shall be Off-boarded

from the Aggregator till such issue is not resolved.

(vi) Provided further that, in case of complaints against the Driver

concerning violation of the provisions under the Act, the Driver

shall be Off-boarded for a period of 2 days, from the day on

which the complaint has been made.

18.8

The Aggregator shall extend utmost cooperation with investigating

authorities in relation to any untoward accident or incident involving

jeopardizing a Rider’s safety, which may have arisen due to action or

inaction of the Driver on a assigned trip.

18.9

The Aggregator shall be liable for the services provided to the end-

user; except in case of vehicle accident, where in it shall be the sole

responsibility of the Driver of the vehicle.

18.10 The Aggregator shall be required to take appropriate action in the

form of remedial trainings and corrective measures to rectify the

issues against the Driver partners.

18.11 The Aggregator shall ensure that the Driver shall have the following

valid documents at the time of on-boarding (including all documents

mandated by CMVR)

(i) A valid driving license to drive the relevant vehicle (as

applicable),

(ii) A valid registration certificate of the relevant vehicle (as

भाग 4(ग) राजè थान राज-पğ, Ǒद सà बर 20, 2025 363

applicable) and

(iii) A valid public service vehicle badge (as may be applicable).

18.12 Ensuring that the data generated on the App is stored on a server in

India and that such stored data shall be for a minimum of 3 months

and maximum of 24 months from the date on which such data is

generated. This data shall be made available to the Transport

Department, Rajasthan as per due process of law.

18.13 Ensuring transparency in its operations, including but not limited to,

the functioning of the App algorithm, proportion of fare payable to

the Driver, incentives given to the Drivers, charges received from the

Driver, and such other information as may be notified by the State

Government, by making disclosures on the Aggregator's Website and

App and updating such disclosures, as per requirement.

18.14 Ensuring that the picture of each Driver integrated with the

Aggregator is clearly visible on the App.

18.15 Especially for services provided through passenger four-wheelers,

placement of a fire extinguisher, disabled child lock mechanism, and

enabled manual override for the central locking system are

mandatory.

18.16 Display of applicable vehicle permit, Driver’s driving license,

identity card (if any) along with the certificate issued by the

Department of Transport and Road Safety shall be displayed on the

vehicle, except on 2-wheelers. Such display shall be placed in such a

manner to ensure it is clearly visible to the passengers/end user in the

concerned vehicle.

18.17 That a passenger is be able to choose, where available, a driver of the

same gender, including an option for female passengers to select

female drivers by way of a feature stipulated under rule 17.16 above.

19. Non-discrimination policy to be followed by the aggregator/ Delivery

Service Provider

The aggregator/ Delivery Service Provider shall treat the motor vehicles

owned by drivers on-boarded or any third party providing motor vehicles to

such on-boarded drivers, at parity with the motor vehicles owned by it.

20. Regulation of Fare

20.1

The fare notified by the State Government for the respective category or

class of motor vehicles, shall be the base fare chargeable to passengers

availing services from the aggregator.

20.2

The base fare chargeable shall be for a minimum of three (3) kilometers to

compensate for dead mileage including the distance travelled without a

passenger and the distance travelled and fuel utilized for picking up the

passenger(s).

20.3

The aggregator shall be permitted to charge a minimum of 50%

lower than the base fare and a maximum dynamic pricing of two

times the base fare specified under rule 20.1 above.

20.4

The driver on boarded along-with the motor vehicle with the aggregator

shall receive at least 80% of the fare applicable including all cost under driver’s

fare and the remaining charges may be retained as the Apportioned Fare by

the aggregator. The payment may be settled daily, weekly or fortnightly but

not later as per the agreement between the driver and the aggregator.

20.5

With respect to motor vehicles owned by the aggregator the on-

364 राजè थान राज-पğ, Ǒदसà बर 20, 2025 भाग 4(ग)

boarded driver shall receive at least 60% of the fare applicable, including all

costs specified in Driver Fare and the remaining charges shall be retained

as the Apportioned Fare.

20.6

With respect to any other scenario not covered under rule 20.4 or 20.5

above, the driver shall receive the payment as per his agreement with

the aggregator.

20.7

The base fare may be notified to the State Government by the

aggregator for the purposes of fare regulation and shall be followed till

such time as the State Government determines the fare.

20.8

No passenger shall be charged for dead mileage except when the

distance for availing the ride is less than three (3) kilometers as

mentioned under rule 20.2 above and the fare shall be charged only

from the point of origin of the journey to the point of destination where

the passenger is dropped off.

21. Cancellation of Rides

21.1

On cancellation of a booking by a driver after accepting a journey on the

App, a penalty of 10% of the Fare not exceeding Rs. 100, shall be

imposed where such cancellation is made without a reason identified as

valid by the aggregator and duly and specifically mentioned on its

website and App.

21.2

On cancellation of a booking by passenger after booking a journey on the

App, a fee of 10% of the fare not exceeding Rs. 100, shall be collected,

when such cancellation is made without a valid reason and duly and

specifically mentioned on the website and App of the Aggregator.

Such fare amount shall be divided between the driver and the

aggregator in the same proportion as stated under rule 20 of these

rules.

22. Penalties on Aggregator or Delivery Service Provider for violation/non-

compliances under the Act or these Rules:

22.1 These rules are made under Chapter V of the Act. These rules shall be

applicable upon an Aggregator or Delivery Service Provider. These

provisions shall be applicable and enforceable in addition to the

compliances and penalties provided under the Act and shall be read in

conjunction with the existing provisions of the Act.

22.2 The Aggregator or Delivery Service provider shall also be responsible

for due compliances with the provisions of Motor Vehicles Act, 1988

and Rules made thereunder (as amended from time to time) by their

respective vehicles/ drivers/service providers associated with them

unequivocally and unconditionally and irrespective of the terms of their

association with such vehicles/drivers/service providers.

22.3 Penalties shall be imposed as per Motor Vehicle Act, 1988 and

Rules made thereunder for violation or non-compliances under the

Act and/or also under these rules for the following circumstances.

i)

Operating without License:

In appropriate cases, if the Competent Authority is of the

opinion that whoever is engaged in providing services as an

Aggregator or Delivery Service Provider and is operating

without a license or otherwise has not been granted a license or

whose license has been expired/suspended/revoked, then the

Competent Authority shall be at liberty to impose appropriate

penalty as per the provisions of the Act or of any rules made

भाग 4(ग) राजè थान राज-पğ, Ǒद सà बर 20, 2025 365

thereunder shall be punishable with fine up to one lakh rupees

but shall not be less than twenty-five thousand rupees in a

single instance.

Further, whoever continues to operate as an Aggregator or

Delivery Service Provider without license under rules, then

upon order of the competent authority, such vehicles violating

these rules shall be impounded and written notice shall be

issued to the Aggregator or Delivery Service Provider.

ii) On-boarded vehicles are operated without declaration:

In appropriate cases, if the Competent Authority is of the

opinion that the licensee is operating a motor vehicle or a fleet

of motor vehicles, details of which have not been registered

with the Transport Department, Rajasthan through the portal

notified as per rule 4 of these rules, then the Competent

Authority shall be at liberty to either suspend the license of the

licensee pursuant to rule 27.4 of the scheme and/or shall impose

appropriate penalty as per the provisions of the Act or of any

rules made thereunder shall be punishable with fine of five

thousand rupees per such non-declared motor vehicle in every

single instance.

iii) Complaints against Aggregator or Delivery Service Provider

The Aggregator or Delivery Service Provider shall ensure

effective redressal of the End- user’s or Driver’s grievances on

receipt of any complaint concerning the End-user/ the driver/

the condition of the vehicle.

22.4 In appropriate cases, if the Competent Authority is convinced that

the licensee (Aggregator or Delivery Service Provider) has failed

to address the grievances of the end-users or drivers of

same/similar nature more than thrice in a month (30 days),

Competent Authority shall impose appropriate monetary penalty,

as per the provisions of the Act or of any rules made thereunder

will be punishable with fine up to one lakh rupees but shall not be

less than twenty-five thousand rupees in a single instance.

22.5 The penalty, if any, as provided under rule 21 above, imposed on the

driver or the aggregator, shall be deducted from the respective share

specified in under rule 20 of the driver or the aggregator.

23. Sustainable Fleet Management by aggregators

The State Government may direct aggregators to incrementally on an

annual basis increase the percentage of electric, alternate fuel or zero

emission vehicles in their fleet.

According to the direction of Commission for Air Quality Management,

motor vehicle aggregators, delivery service providers and e-commerce

entities shall ensure that in The National Capital Region (NCR) of State

henceforth, only CNG/electric 3-wheeler auto-rickshaws shall be

additionally inducted in the existing fleet of vehicles and no convectional

Internal Combustion Engine (ICE) vehicles running purely on diesel or

petrol shall be further inducted in the existing fleet of 4-wheeler Light

Commercial Vehicles (LCVs), four wheeler Light Goods Vehicles

(LGVs) (N-1 category upto 3.5 ton) and 2-wheelers with effect from 01-

01-2026.

366 राजè थान राज-पğ, Ǒदसà बर 20, 2025 भाग 4(ग)

24. Inclusion of Divyangjan Fleet

The State Government shall determine an adequate number of

Divyangjan friendly motor vehicles required in the State and direct

aggregators to proportionately include such vehicles within their fleet.

25. Conversion to Electric Mobility

The aggregator shall mandatorily adhere to the targets fixed for inclusion of

electric vehicles in their fleet. The targets shall be fixed by an appropriate

Government organization responsible for regulating air quality or by

Transport Department or the State Government.

26. Aggregation of non-transport motorcycles by aggregators/ Delivery

Service Provider

26.1 The aggregation of non-transport motorcycles will be allowed in

the State for journey by passengers as shared mobility through

aggregators for reduced traffic congestion and vehicular

pollution, along-with providing inter alia affordable passenger

mobility, hyperlocal delivery, creating livelihood opportunities.

26.2 The State Government may, under sub-section (3) of Section 67

of the Act, impose fees on the aggregator/Delivery Service

Provider for issuance of authorizations permitting non-transport

motorcycles to undertake journeys through such aggregator/

delivery service provider, on a daily/ weekly/ fortnightly basis,

as may be determined and specified by the State Government.

26.3 On-boarding of drivers by the aggregator/Delivery Service

Provider under this rule shall satisfy the compliances stipulated

under these rules.

27. Suspension of Licence

27.1 The Licence granted to an aggregator or a Delivery Service

Provider may be suspended for reasons in writing (“Suspension

Order”), by the Competent Authority either on its own or on

receipt of a complaint against the aggregator after an inquiry

conducted by the Competent Authority.

27.2 The period of suspension may extend to three (3) months.

27.3 The Suspension Order shall be passed by the Competent

Authority after providing the aggregator/ Delivery Service

Provider a hearing within ten (10) days from receipt of such

complaint or initiation of action.

27.4 The following grounds, amongst others, shall be considered as

grounds for suspension of License:

i)

Failure of Aggregator or a Delivery Service Provider to

ensure safety of the passenger and/or the driver, including

through by a reasoned analysis of the quarterly rating

parameters determined by the State Government; or

ii)

Frequent instances with regard to the fares charged to

passengers, unjustified imposition of dynamic pricing, non-

compliance with the rules for proportionate division of fare

between

the drivers and aggregator, imposition of

unsubstantiated charges on drivers ; or

iii)

Failure of aggregator or a Delivery Service Provider to

comply with the obligations contained in the contract with

the drivers; or

iv)

Failure of aggregator to comply with these rules;

भाग 4(ग) राजè थान राज-पğ, Ǒद सà बर 20, 2025 367

v)

Jeopardizing the safety of passenger and/or well-being of drivers;

vi)

Violation of safety standards by the aggregator resulting in

road accidents;

vii)

Severity of financial irregularities as obtained through audit

of accounts of the aggregator; and

viii) Any other parameters as the Competent Authority may

deem fit and appropriate.

Provided that if the Competent Authority is of the opinion that it

would not be expedient or feasible to suspend the License of the

aggregator/ Delivery Service Provider, it may determine and

impose upon such aggregator/ Delivery Service Provider, a

penalty which shall be up to Rupees One (1) Crore but not be less

than Rupees One (1) Lakh depending upon the quantum and

severity of the alleged infraction.

27.5 When a Licence is suspended, the Aggregator or a Delivery

Service Provider shall immediately stop all operations under the

Licence till the time such suspension is revoked or the period of

suspension ends.

i)

Before expiry of the period of suspension, the Aggregator or

of a Delivery Service Provider r shall, by way of an

undertaking in writing, undertake that the grounds for its

suspension, specified under the Suspension Order, stand

resolved.

ii)

The competent Authority shall thereafter pass another order

acknowledging resolution of the grounds for passing of the

Suspension Order and receipt of the undertaking by the

Aggregator or a Delivery Service Provider.

iii)

Thereafter, the aggregator shall resume operations for a period

that shall not be less than two (2) months but may extend to

six (6) months, ("Probationary Period") during which period,

the aggregator shall continue operations and ensure

compliance with these rules and any infractions during this

period that may occasion action for suspension of license

may lead directly to cancellation of the license under rule

28.

28. Cancellation and Surrender of aggregator/ Delivery Service Provider

Licence

28.1 Where the aggregator/ Delivery Service Provider,

i)

has had its Licence suspended within a duration of three

financial years and has committed another infraction under

rule 27 that may occasion action for suspension; or

ii)

has committed or cause to be committed a violation of

these rules of such a grievous nature so as to endanger the safety

or security of the passenger or the driver.

the Competent Authority shall issue a notice to such aggregator/

delivery service povider to show cause as to why the Licence

granted to them should not be cancelled.

28.2

Where the Competent Authority is of the view that there is

continued defaults or non-compliance with the provisions of the

Act or Rule in its entirety, the Competent Authority in its

368 राजè थान राज-पğ, Ǒदसà बर 20, 2025 भाग 4(ग)

discretion, may cancel the License issued to such Aggregator or

Delivery Service Provider after providing a reasonable opportunity

to be heard.

i) Thereafter, the Competent Authority by way of a reasoned

order may cancel the licence, if Aggregator or Delivery

Service Provider:

(i) Has received more than 3 (Three) suspensions within one

financial year; or

(ii) During the suspension period, fails to file its compliance

report and undertaking with the Competent Authority as

per rule 27 for a continuous period of 6 (Six) months; or

(iii) Pursuant to suo moto cognizance by the Competent

Authority, or pursuant to a complaint filed by any person,

is found to be indulging in penal or criminal offences by

the competent court.

28.3 The Competent Authority may, within ten (10) days of issuing the

show cause notice under rule 28.1 above, provide an opportunity

of a hearing to the aggregator/ delivery service provider and

thereafter take a decision on cancelling the Licence or otherwise,

through a reasoned order and bring such cancellation to the notice

of other States and the Central Government.

28.4 Where a licence is cancelled, the aggregator/ delivery service

provider shall immediately stop all operations under the Licence.

28.5 Without prejudice to the order of cancellation passed by the

Competent Authority, the Security Deposit shall stand forfeited.

28.6 The aggregator may, at any time, voluntarily surrender the

Licence and on such surrender, the Security Deposit shall be

returned to the aggregator after deductions on account of

outstanding dues, if any.

29. Appeal

29.1 The aggregator/ delivery service provider aggrieved by any

order of suspension or cancellation passed by the Competent

Authority may, within thirty (30) days of receipt of such order,

appeal to the appellate authority i.e. In-Charge Secretary to

Government, Transport & Road Safety Department, Rajasthan

or any authority designated by the State Government for hearing

appeal against the impugned order.

29.2 An appeal shall be in the form of a memorandum, disclosing the

grounds for appeal and shall be accompanied by the requisite fee

of rupees 5,000 or fee as determined by the State Government

for appeal and the copy of the order passed by the Competent

Authority.

29.3 The appellate authority shall provide an opportunity of hearing to

the aggregator/ delivery service provider and decide the appeal

within a period of 60 days from the date of filing the appeal.

29.4 While deciding the appeal, appellate authority shall pass such orders

as he deems fit.

30. Powers of the State Government

30.1 The State Government shall be empowered to call for such

information documents or records from the aggregator, Delivery

Service Provider or e-commerce entity as it deems fit to ensure

भाग 4(ग) राजè थान राज-पğ, Ǒद सà बर 20, 2025 369

compliance by the aggregator with these rules, through a written

notice. The information sought shall also include the power to

conduct an inquiry into the aggregator.

30.2 The State Government shall enable the aggregator to authenticate

the details of on-boarded vehicles, drivers and vehicle owners

through the VAHAN and SARTHI portals.

31.

Repeat and Savings :

Rajasthan on demand Information Technology based transportation by

Public Service Vehicles Rules-2016 are hereby repealed.

The aggregators who have already obtained licence under Rajasthan

on demand Information Technology based transportation by Public

Service Vehicles Rules-2016 need to comply with all the provisions of

these rules except need of obtaining a fresh licence till the validity of

existing license.

FORM I

[See Rule 5.1]

Application for the Grant of Licence for Aggregator or Delivery Service Provider under

the Rajasthan Motor Vehicles Aggregator Rules, 2025

To,

The Competent Authority,

[Designation],

Rajasthan.

I, the undersigned hereby apply for grant of a Licence for operation as

an Aggregator/ or Delivery Service Provider under the Rajasthan Motor

Vehicles Aggregator Rules, 2025 in the State of Rajasthan.

1.

Full name

2.

Address of the head office

3.

Number of branch offices and addresses thereof, if any

4.

a. If a registered company, enclose a copy of certificate of

incorporation/ registration along with a copy of memorandum

of association.

b. If a firm, enclose a copy of certificate of registration of

the firm.

5.

Name and contact details of key managerial personnel,

compliance officer and authorized signatory

1.

2.

3.

6.

Telephone number, website address and E-mail address

7.

Number of (type of vehicle) proposed to be operated.

(Enclose a separate list containing vehicle numbers and permit

particulars of each vehicle, as applicable)

Details of GPS/ GPRS facility

9.

Details of other infrastructure

10.

Details of location of servers where data is proposed to be

stored

370 राजè थान राज-पğ, Ǒदसà बर 20, 2025 भाग 4(ग)

11.

Details of returns filed in the last three financial years.

(Enclose copies of financial statements of last three years)

12.

Details of application fee paid

Rs.

13.

Details of Security Deposit

I hereby declare that the information given above and other

documents enclosed herewith are true to the best of my knowledge. I

understand that if any information is found to be incorrect at any point of time,

the Licence granted to me is liable to be cancelled, besides initiating other legal

action/actions against me. I have gone through the provisions of the

Rajasthan Motor Vehicles Aggregator Rules, 2025, I accept and agree to

abide by the same and the reference statues and rules mentioned herein.

Place:

Date:

Signature of the Applicant / Authorized Signatory

(along with company seal, as applicable)

FORM II

[See Rule 10.2]

Application for the Renewal of Licence for Aggregator/

Delivery Service Provider under the Rajasthan Motor Vehicles

Aggregator Rules, 2025

To,

The Competent Authority,

[Designation],

Rajasthan.

I, the undersigned hereby apply for grant of a Licence for operation

as an Aggregator/ Delivery Service Provider under the Rajasthan Motor

Vehicles Aggregator Rules, 2025 in the State of Rajasthan.

1.

Full name

2.

Address of the main office

3.

Number of branch offices and addresses thereof, if any

4.

a. If a registered company, enclose a copy

b. of certificate of incorporation / registration along with a

copy of memorandum of association.

c. If a firm, enclose a copy of certificate of registration of the

firm.

5.

Name

and contact details of key managerial personnel,

compliance officer/ or

authorized signatory

1.

2.

3.

Telephone

number, website address and email address

भाग 4(ग) राजè थान राज-पğ, Ǒद सà बर 20, 2025 371

7.

Number of (type of vehicle) proposed to be operated.

(Enclose a separate list containing vehicle numbers and permit

particulars of each vehicle)

Details of GPS/ GPRS facility

9.

Details of other infrastructure

10.

Details of location of servers where data is proposed to be

stored

11.

Details of returns filed in the last three years.

(Enclose copies of financial statements of last three years)

12.

Details of Licence:

a. Licence Number

b. No. of suspensions, if any, and details thereof

13.

Details of fee paid

Rs.

14.

Details of Security Deposit

I hereby declare that the information given above and other documents

enclosed herewith are true to the best of my knowledge. I understand that if

any information is found to be incorrect at any point of time, the Licence

granted to me is liable to be cancelled, besides initiating other legal

action/actions against me. I have gone through the provisions of The

Rajasthan Motor Vehicles Aggregator Rules, 2025, I accept and agree to abide

by the same and the reference statues and rules mentioned herein.

Place:

Date:

Signature of the Applicant / Authorized Signatory

(along with company seal, as applicable)

FORM III

[See Rule 5.9]

Licence for an Aggregator/ service delivery provider

under The Rajasthan Motor Vehicles Aggregator Rules, 2025

[

] is hereby licenced to operate as an Aggregator/ service

delivery provider under the Motor Vehicles Act, 1988 in compliance with

directions stipulated under The Rajasthan Motor Vehicles Aggregator

Rules, 2025.

1.

Full name of the Aggregator/ service delivery provider

2.

Address of the main office

3.

Number of branch offices and addresses thereof, if any

4.

Telephone number, website address and email address

372 राजè थान राज-पğ, Ǒदसà बर 20, 2025 भाग 4(ग)

5.

Number of auto rickshaw/ e- rickshaw/ motor cab/ motor

Cycle or bus (as per the list enclosed by the Aggregator in Form

I/II, as may be applicable)

6.

Particulars of the manner in which the Aggregator shall

function

7.

Details of application fee paid

8.

Details of Security Deposit

The Licencee shall observe all the conditions contained in The Rajasthan Motor

Vehicles Aggregator Rules, 2025.

Place:

Date:

Signature of the Competent Authority

Rajasthan

........................

[S.No. F7(495)/pari/trans/hq/2025/16395]

By order of the Governor,

Om Prakash Bunkar,

Joint Secretary to the Government.

_____________

Government Central Press, Jaipur.