TAMIL NADU

GOVERNMENT GAZETTE

EXTRAORDINARY

PUBLISHED BY AUTHORITY

[Regd. No. TN/CCN/467/2012-14.

GOVERNMENT OF TAMIL NADU

[R. Dis. No. 197/2009.

2023

[Price: Rs. 27.20 Paise.

No. 335]

CHENNAI, FRIDAY, SEPTEMBER 8, 2023

Aavani 22, Sobakiruthu, Thiruvalluvar Aandu-2054

VI-2 Ex. (335)

Part VI—Section 2

Notifications or Orders of interest to a section of the public

issued by Heads of Departments, etc.

NOTIFICATIONS BY HEADS OF DEPARTMENTS, ETC.

[ 1 ]

TAMIL NADU ELECTRICITY REGULATORY COMMISSION

Amendments to the Tamil Nadu Electricity Supply Code

[Notification No. TNERC/SC/7- 48, dated 02.09.2023]

No.VI(2)/(16d-1)/2023

WHEREAS the Tamil Nadu Electricity Regulatory Commission specified the Tamil Nadu Electricity Supply

Code under section 50 of the Electricity Act, 2003 (Central Act 36 of 2003) and notified the same in the

Tamil Nadu Government Gazette, dated the 1^st September 2004, and subsequent amendments notified thereafter.

AND WHEREAS, it is considered necessary to issue further certain amendments to the Tamil Nadu Electricity Supply

Code and such amendments shall be subject to the condition of previous publication and accordingly undergone previous

publication.

NOW THEREFORE, in exercise of the powers conferred on it by Section 181 read with Section 50 of the Electricity

Act, 2003 and all other powers enabling it in this behalf, the Tamil Nadu Electricity Regulatory Commission hereby makes

the following amendments to the Tamil Nadu Electricity Supply Code, namely.-

Amendments

In the said Regulations,-

1a. In Regulation 2, after clause (s), the following clause shall be inserted, namely: -

“(t) “Unauthorised use of electricity” has the same meaning as assigned to it under section 126 of the Act. The

unauthorised use of electricity dealt under section 135 of the Act is applicable only to the theft of energy / illegal restoration

of supply.”

1b. In Regulation 2, at the end, the existing expression shall be substituted with the following, namely:-

“Words and expressions used in this Code but not defined either in this Code or the Act or the Electricity (Rights of

Consumer Rules), 2020 or any other Regulations of the Commission or the General Clauses Act, 1897 (Central Act 10 of

1897) shall have the same meanings as commonly understood in the Engineering and Commercial parlance.”

TAMIL NADU GOVERNMENT GAZETTE EXTRAORDINARY

2. In Regulation 3, in sub-regulation (3), the term ‘extra’ shall be omitted:-

3. In Regulation 4, in sub-regulation (2), after clause (xvi), the following shall be inserted, namely: -

“(xvii) Charges for periodical inspection for installation testing other than routine inspections like mass raid etc.,

(xviii) Charges for temporary disconnection at the request of consumer.

(xix) Charges for furnishing certified copies to the consumer”

4. In Regulation 5, the existing sub-regulation (2) shall be substituted with the following, namely: -

“(2) Excess demand charge:

Whenever the consumer exceeds the sanctioned demand, excess demand charge shall be:—

(i)

In the case of HT supply, the maximum demand charges for any month shall be based on the kVA demand

recorded in that month or such percentage of sanctioned demand as may be declared by the Commission from

time to time whichever is higher. The exceeded demand shall alone be charged at double the normal rate.

(ii)

In case of LT supply,

(a) The excess demand charges shall be applicable to the consumers other than domestic and agricultural

categories.

(b) The demand recorded in services of domestic category shall be assessed during regular assessment. In

case the recorded demand exceeds the sanctioned demand for the third time within a period of 12 months

preceding the date of regular assessment of any billing cycle, the same shall be regularized as specified in

the following explanation.

(c) For all services covered under the scope of regulation of excess demand, the Licensee shall install meters

with demand recording facility. No excess demand charge is leviable till such time the Licensee installs meter

with demand recording facility.

(d) The excess demand charges to the applicable category of consumers shall be at the rate of percentage of

‘total energy charges’ for every kW or part thereof over and above the sanctioned demand, as tabulated

below:

Sanctioned

Demand

Recorded demand

over and above the

sanctioned demand

First

occurrence

Second

occurrence

Third

occurrence

subsequent occurrences

Up to

112 kW

Up to 112 kW.

Should have been regularised

on 3rd occurrence.

Above 112 kW

& up to 150 kW.

1.5%

Should have been regularised

on 3rd occurrence and all the

conditions

stipulated

under

Supply Code regulation 3(1)

(b) shall be applicable.

Above 112 kW

and up to 150

Up to 150 kW.

Should have been regularised

on 3rd occurrence.

Above 150 kW.

1.5%

10%

(until HT service is availed)

Explanation:

‘Total energy charges’ means the total charges of electricity supplied which includes both fixed / demand

charges and energy charges.

The first, second, third and consequent occurrences specified in the above table mean the occurrences within a

period of 12 months preceding the date of regular assessment of any billing cycle. Counting of occurrences shall

begin only from the first occurrence that has taken place within the said period of twelve months irrespective of

number of recurrences happened in the past before the commencement of this period.

TAMIL NADU GOVERNMENT GAZETTE EXTRAORDINARY

The Licensee shall issue a notice to the consumer pursuant to the first and second occurrences of excess

demand over and above the sanctioned demand, advising the consumer to control the recorded demand within

the sanctioned demand. The notice shall also contain the entire terms and conditions of this sub-regulation to

create awareness to the consumer and to sensitize him to take remedial measures in time.

The consumer shall take timely remedial measures to control the recorded demand within the sanctioned

demand and avoid recurrence.

On third occurrence, besides billing excess demand charges, the existing sanctioned demand shall be revised

to the level of recorded demand during the third occurrence rounding off to next kW.

In case of domestic consumers, the excess demand charge is not applicable for any occurrence. However, on

third occurrence, the existing sanctioned demand shall be revised to the level of recorded demand during the

third occurrence rounding off to next kW.

For all the above cases, the development charges pertaining to the quantum of demand exceeded during third

occurrence and regularized as above rounding off to next kW shall be included in the next bill with an intimation

to the consumer with details of excess demand charges billed, regularization of demand to the level of recorded

demand and the development charges payable.

The infrastructural development required if any pursuant to the regularization of excess demand shall be carried

out by Licensee.

Only the development charges in force at the time of third occurrence of excess demand shall be payable.

If the recorded demand exceeds 150kW for the third time in the period of twelve months, the Licensee besides

collecting excess demand charges shall issue ‘one month notice’ to the consumer for conversion of LT service

into HT service connection indicating all relevant charges to be paid for the level of maximum recorded demand

during third occurrence.

The sanctioned demand shall be re-fixed to the level of 150kW until conversion of HT service connection. All

further occurrences after the third occurrence will be counted cumulatively irrespective of number of further

blocks of 12 months period. Accordingly, the excess demand charges of 10% to the level of exceeding 150kW

on each occurrence after the third occurrence shall be payable until the HT service is availed.

10.

In all services which are newly to be brought under the scope of this sub-regulation, the relevant provisions

are applicable only after the date of notification of this order or the date of installation of meter with demand

recording facility, whichever is later.

11.

For the cases where the recorded demand had exceeded the sanctioned demand in the past, prior to this

notification and settled back within the level of originally sanctioned demand for a continuous period of twelve

months as on the date of this notification but remaining unregularised, may be allowed to continue with the

original sanctioned demand.

(iii)

In case of temporary supply, the excess demand charges for HT / LT supply shall be as specified in clause

(i) and (ii) of this sub-regulation as the case may be.

(iv)

No addition or reduction of demand in any category of service shall be sanctioned unless the outstanding

dues in the same service connection and other service connections of the same consumer had been paid.

(v)

In all the above cases, the cost of any modifications in the equipment / line / metering system which may arise

due to addition / reduction / regularization of demand shall be dealt with in accordance with the provisions of

the Act and Codes / Regulations made thereon.”

5. In regulation 5, in sub-regulation (5), the existing clause (v) shall be substituted with the following, namely:-

“(v) Where, on review, the amount of Security Deposit held is found to be in excess of the requirement, the excess

shall be adjusted against two future demands for the electricity supplied. Where, after such adjustment in future two

demands, there is balance to be refunded, the refund shall be made by cheque or direct credit to the account of consumer

under advice to him, if bank account details are provided, before the due date for payment of the third demand. No other

documents are required. Where a request is made by the consumer to adjust the excess Security Deposit above two future

demands, the Distribution Licensee shall adhere to such requests.”

6(a)

In clause (vii)(a) of sub-regulation(5) of Regulation 5, the expression “Annexure-III” shall be substituted

with the expression “Appendix-III”.

TAMIL NADU GOVERNMENT GAZETTE EXTRAORDINARY

6(b)

In clause (vii)(b) of sub-regulation(5) of Regulation 5, the expression “Annexure-III” shall be substituted

with the expression “Appendix-III”.

6(c) In clause (vii)(c) of sub-regulation(5) of Regulation 5, the expression “Annexure-III” shall be substituted

with the expression “Appendix-III”.

7. In regulation 5, the sub-regulation (12) shall be substituted with the following, namely:-

“(12) Application Registration Charges:

The Licensee shall collect application registration charges from the applicants for the following, at the rates specified

by the Commission from time to time.

(a) Application for new HT / LT services.

(b) Application for addition/reduction of demand/load in respect of HT and LT Services.

(c) Application for temporary service.

(d) Application for conversion of a service from LT to HT and vice versa.

(e) Application for shifting of HT / LT services under Deposit Contribution Works basis.

(f) Application for shifting of HT / LT lines/ structures/ equipment under Deposit Contribution Works basis.

(g) Application for change of tariff.

(h) Application for repair or replacement of Licensee’s properties damaged due to dashing of vehicles etc., by the

third parties chargeable under Deposit Contribution Works basis.”

8. In regulation 7, the sub-regulations (1), (2), (3) & (3A) shall be substituted with the following, namely:-

“(1) No new service connection shall be given without meter. For all new LT service connections, the Licensee shall

install meters with demand recording facility.

(2) At the time of seeking a new connection / temporary service connection, the applicant shall have the option either

to purchase a meter on his own as per prescribed standards, specifications and relevant Regulations or require that meter

to be supplied by the Distribution Licensee. Unless the consumer elects to purchase his own meter, the Licensee shall

provide meters complying statutory standards and relevant Regulations and may require the consumer to give adequate

security for the price of the meter and pay the hire charges there for wherever applicable. Where the consumer elects to

purchase his own meter, the Licensee shall ensure that such meter complies with relevant standards, specifications and

Regulation.

The meters required shall be tested by the Licensee at manufacturer’s site and sealed duly recording their serial

numbers. Such tested meters of respective serial numbers shall be made available in the open market. The details of

serial numbers, make, capacity and vendor details shall be displayed in the Licensee’s web-portal for information of

consumers. Sufficient quantity of meters of all categories shall be made available in the market all the time. The meters so

purchased from the market need not be tested again after procurement by the applicant and can be fixed in the installation

straightaway.

A tracking and recording software for all new seals shall be provided by the manufacturer of the meter so as to track total

movement of seals starting from manufacturing, procurement, storage, record keeping, installation, series of inspections,

removal and disposal. Only the patented seals (seal form the manufacturer who has official right to manufacture the seal)

shall be used. The consumer shall claim the meter purchased by him as his asset only after it is permanently removed from

the system of the Licensee.

The Licensee shall publish and keep on updating on their web-portal about type, single phase / three phase capacity

rating with respect to demand applied, specification along with the list of approved meter manufacturers and information

of the places from where the consumers can purchase those meters. It shall cover all categories of LT, LT CT, HT ,

Bidirectional metering, solar generation, pre paid metering, ToD metering etc., on a permanent basis without any restriction

in terms of period of duration for purchase, quantity of meters to be purchased by a division / circle etc.,

(3) The Licensee shall endeavor to provide smart pre-payment meter or pre-payment meter in a phased manner giving

priority to services of higher consumption / revenue. All Central / State Govt. and local body services shall be provided

with smart meters with facility of pre-payment mode. In areas which do not have communication network, pre payment

meters shall be provided. For temporary supply, pre-payment meters (Rechargeable card Model) shall be provided.

The pre-payment meter shall comply with relevant standards, specifications and Regulations. For pre-payment meter,

payment of Security Deposit is not required.

(3A) In case of open access consumer, the Interface meters with facilities to record export and import of energy and

other parameters depending upon tariff requirement shall be provided both at the generator and consumer ends and other

required locations. The meters shall comply with relevant standards and specifications in accordance with the Central

TAMIL NADU GOVERNMENT GAZETTE EXTRAORDINARY

Electricity Authority (Installation and Operation of Meters) Regulations, 2006, as amended from time to time.”

9. In regulation 7, in sub-regulation (7), the existing clause (ii) shall be substituted with the following, namely: -

“(ii)

when the above formula is made applicable for the LT services of more than 112kW in accordance with sub-

Regulation 3(1)(b) of this Code or the capacity of the feeding transformer is more than capacity required to feed

the contracted demand of the individual consumer, the kVA rating of the transformer represented as ‘C’ in the

above formula shall be limited to the lower capacity of the transformer of available rating being used by the

Licensee which is actually required to meet the quantum of contract demand of the individual consumer.

The transformer loss arrived as above, shall be added to the energy consumption, even when the recorded energy

consumption is nil.”

10. In regulation 7, the existing sub-regulation (9) shall be substituted with the following, namely:-

“^{(9) If a consumer considers that the meter is defective or meter readings not being commensurate with his}

consumption of electricity, he may apply to the Licensee to get his meter tested at Licensees’ lab. The test shall be carried

out by Licensee within 30 days and the cost of such a test shall be borne by the Licensee or the consumer according to the

result of such test as to whether the meter is defective or correct.

The Distribution Licensee shall convey the date and time for such test to the consumer for his presence during

testing. After testing, the Licensee shall give a copy of test report to the consumer duly signed by both the Licensee and

the consumer, and retain one copy as acknowledgment. However, if the consumer opts not to be present at the site for

testing, the Distribution Licensee shall carry out such testing and send copy of the report to the consumer. If the consumer

disputes the results of such testing and demands re-testing by third party by accepting to bear the charges for such test, the

Licensee shall arrange the testing at third party testing laboratories accredited by NABL from the list of third party testing

agencies approved by the Commission. If it is established that the errors are beyond the specified limits and contrary to

the results of the test performed by the Distribution Licensee, the costs of carrying out the tests both by the Distribution

Licensee and that of the third-party testing laboratories shall be reimbursed by the Distribution Licensee. However in case

it is established that the results of the test are the same as the results of the test performed by the Distribution Licensee,

the cost of carrying out such test shall stand to be borne by the consumer. The meter data and test results shall be issued

to the consumer and said results are final and binding on both the consumer and Distribution Licensee.

The approved list of third party agencies approved by the Commission shall be available in various offices and the

website of the Distribution Licensee.”

11. In regulation 7, the existing sub-regulation (10) shall be substituted with the following, namely:-

“(10) The procedure to be followed for replacement of defective/ damaged/ burnt meter shall be as follows:

(i)

It is the responsibility of the Licensee to replace all defective meters belonging to the Licensee at his cost. The

meter with defects such as stoppage of recording, stoppage of display, damage to seal, burning or damage to

meter etc either on consumers complaint or upon inspection by the Distribution Licensee shall be replaced within

the duration as specified by the Commission and restore supply through a new meter. The released defective

meter shall be tested within 30 days in Licensee’s laboratories. Wherever feasible, the data shall be downloaded.

The records of all defective meters shall be accompanied with allied documentation of such test results. The

important data downloaded such as meter reading and other data relevant to billing shall be documented. No

defective meter shall be handed over to stores without testing in Licensee’s laboratories.

(ii)

Since the safe custody of the meter is the consumer’s responsibility, replacement of meter due to damages shall

be at the cost of consumer.

(iii)

The cost of replacement for burnt meter shall be met by the Licensee unless it is proved otherwise that the

burning out is due to the fault of the consumer.

If after investigation, it is found that the meter has become defective or burnt due to reasons attributable to the

consumer, the cost of new meter and other applicable charges shall be recovered from the consumer through subsequent

bills. No fee shall be charged from the consumer at the time of reporting by consumer or being noticed by Licensee that

the meter is defective or burnt.

Besides the said charges for replacement of defective/ burnt meter, necessary bill revision for the period of defect or

inaccurate recording of consumption , shall be made as per provisions of this Code and the excess or deficit charges shall

be adjusted in the subsequent bills with due intimation to the consumer in writing along with test results and working sheet.

Sufficient rolling stock of meter shall be maintained in every section offices of the Licensee for timely replacement of

defective meters.

TAMIL NADU GOVERNMENT GAZETTE EXTRAORDINARY

(iv) When the meter is owned by the consumer and becomes defective / damaged or burnt due to the fault of the

consumer, it is the responsibility of the consumer to replace the meter by a healthy one, if he elects to continue

to have his own meter. Otherwise the Licensee shall replace the meter, collect the specified deposits/ applicable

Charges from the consumer.”

12. In regulation 7, after sub-regulation (10), the following sub-regulation shall be inserted, namely:-

“(11) In case of single phase meters, the consumer shall ensure there is no common neutral or phase or looping of

neutral or phase of two or more consumers on consumer side wiring. If such common neutral or phase or looping of neutral

or phase comes to the notice of the Licensee or if the earth leakage indication is displayed in the meter, the Licensee shall

inform the consumer in writing advising him to rectify the defect to ensure proper recording of consumption.”

13. In regulation 8, after sub-regulation (2), the following sub-regulation (3) shall be inserted, namely: -

“(3) The meter shall be read at least once in every billing cycle in urban as well as rural areas by an authorized

representative of the Distribution Licensee. Services of all status such as existing services, newly released services

during previous billing cycle, service remaining under disconnection etc., shall be covered in the regular assessment of

such periodicity. In case of smart meters, the meters shall be read remotely at least once in every billing cycle and in case

of other pre-payment meters; the meters shall be read by an authorized representative of the Distribution Licensee at least

once in every three months. The data regarding remote assessment and billing shall be made available to the consumer,

through website or mobile App or SMS, etc. Consumers having smart pre-payment meters may also be given the data

access for checking their consumption.”

14. In regulation 8, the existing sub-regulation (4), shall be omitted.

15. In regulation 8, the existing sub-regulation (5), shall be substituted with the following, namely:-

“In case of LT services, after taking the meter readings, the particulars of meter readings, energy consumption and

charges payable shall be incorporated in the consumer meter card.

Wherever the particulars of meter readings, energy consumption, charges payable and last date for payment

etc., are sent to the consumer through SMS and Mail to the registered mobile number and e-mail id respectively, such

communication shall also be construed as Bill-cum-Notice in relation to the provisions contained under Regulations 8, 13

and 14 of this Code.

The intimation of disconnection for any reason shall also be communicated to the consumer through SMS with details

of disconnection such as date, final reading, reason for disconnection etc.”

16. In regulation 8, the existing sub-regulation (6), shall be substituted with the following, namely:-

“(6) Procedure of generation and issue of billing:

(a) Payment for energy supplied shall be made by the consumer according to the meter readings referred to above

and on delivery of a bill there for in the case of High Tension consumers and incorporation of current consumption charges

in the consumer meter card in the case of Low Tension consumers. In case of pre-payment metering, the Distribution

Licensee shall issue the bill to the consumer on his request.

Pre-payment meters shall be designed to automatically cut off supply when the amount credited is exhausted. This

shall however not be treated as a disconnection and the supply will be resumed whenever the meter is recharged.

(b)

The Distribution Licensee shall intimate the consumer about despatch of bill through SMS / mail, immediately

after the despatch in case of HT services and within a period of not more than four working days from the date

of the assessment in case of LT services. The intimation shall consist of the details of bill amount and the due

date for payment.

The Distribution Licensee shall also upload the bill on its website on the day of bill generation. The billing and payment

details of minimum last one year for all consumers shall be made available on the Licensee’s website.

(c)

The Distribution Licensee shall issue the first bill in the same billing month for HT , LT CT services and

temporary services. For other services the first bill shall be issued preferably in the same billing month but

not exceeding two billing months from the date of effecting a new connection where post payment meters are

installed.

(d)

In case the consumer does not receive the first bill within such period or any regular bill in subsequent periods,

he shall complain in writing to the Distribution Licensee and the Distribution Licensee shall issue the bill within

seven days. The consumer can also get his billing details from Licensee’s website.

TAMIL NADU GOVERNMENT GAZETTE EXTRAORDINARY

(e)

The consumer is equally responsible to make the payment promptly and regularly for the electricity consumed

by him from the Licensee.

(f)

The Distribution Licensee shall not generate more than two provisional bills for a consumer during one financial

year and if the provisional billing continues for more than two billing cycles except under extraordinary situation

due to force majeure, the consumer may refuse to pay the dues until bill is raised by the Distribution Licensee

as per actual meter reading.

(g)

The information regarding the authority with whom grievance or complaint pertaining to bill can be lodged shall

be provided along with the bill and the same shall also be made available on Distribution Licensee’s website.

(h)

In case of vacation of premises, the Distribution Licensee shall arrange to take a special reading of the meter

on receiving the consumer’s written request and issue a final bill including all arrears till the date of billing and

issue a No-Dues certificate on receiving final payment, within seven days from the receipt of such payment.”

17. In regulation 9, after sub-regulation (1), the following shall be substituted, namely:

“Whenever there is change in the sanctioned demand, the change shall be effected, as far as possible, to coincide

with the next meter reading. However, if it is not possible to do so, the meter shall be reset and the maximum demand

charges shall be billed proportionately for the respective periods.

Revised Test Report (RTR) shall be taken incorporating all relevant details of change in demand except temporary

reduction of demand. The date of RTR shall be the date of effect of change in demand. The changes made in respect to

meter/metering system such as meter details / CT details / C.T. ratio available / adopted, change in M.F meter/meter box

seals etc shall be documented in the RTR clearly. However, for temporary reduction of demand effected on seasonal basis

as requested by the consumer without any change in the metering system, the RTR is not necessary.

(1A) Dynamic reduction of demand to suit the seasonal requirement is applicable to Industries other than IT services

covered under IIIB and also marriage halls covered under Tariff V. Dynamic reduction of demand shall be effected on

application by willing consumers. Such application shall be made online in a simple format. No inspection is necessary.

The metering system need not be de-rated for such temporary reduction of demand. The reduction in demand shall take

effect from the date of meter reading and MD reset of succeeding assessment following the date of application. Contracted

demand shall remain the same and continue to be unaltered in their Test report and agreement. Revised test report is not

necessary.

The reduction of demand shall be applicable for a minimum of one billing cycle. Reduction of demand is permissible

four times in a block of one year. The period of one year block shall be reckoned from the commencement of first billing

cycle from which reduction of demand from the contracted demand was sanctioned. After a particular sanction, the

consumer can extend the period of reduction of demand, provided that the application is made before the date of expiry

of billing cycle until which the reduction of demand stands sanctioned. Also the consumer shall have an option of applying

increase in demand within the contracted limit from the date of expiry of existing sanction. In both cases such application

for extension of period or revision of desired demand reduction shall also be counted for the purpose of reckoning the four

times permissible in one year.

On expiry of above period of demand reduction, the reduced demand shall automatically be restored to the original

level of contracted demand on the date of the expiry. In case the recorded demand exceeds the level of reduced temporary

demand in a billing cycle, the fixed charges for the entire contracted demand shall be payable for that billing cycle. If

the temporary reduction of demand is made or extended for a continuous period of one year by the consumer without

restoring to the contracted demand at any point of time during that year, the reduced demand at the end of such block

of one year period shall be made permanent as the contracted demand with revised RTR and agreement. The metering

system shall also be de-rated if necessary. Thereafter if the consumer requires additional demand, he shall apply afresh

for the additional demand and the terms and all charges payable at the time of such application shall be applicable. Such

applications shall be given separate priority.

Licensee shall make required changes in the application and billing software for seamless processing and uniform

implementation.”

18. In Regulation 10, after existing sub-regulation (5), the following shall be inserted, namely:-

“(6) In case of unforeseen constraints on the part of Licensee to carry out the assessment / force-majeure conditions,

the Licensee may have the option of allowing the consumer to send the picture of meter display of the respective service

connection that indicates the meter reading of billing parameters and the date of such readings, through registered mobile

or email to the designated officer of the Licensee.”

19. The existing caption of Regulation 11 and sub-regulation (1) shall be substituted with the following, namely:-

TAMIL NADU GOVERNMENT GAZETTE EXTRAORDINARY

“11. Assessment of billing in cases where the meter is defective:

(1) Where the meter fixed is found defective or burnt or to have ceased to function and no theft of energy or violation

is suspected, the quantity of electricity supplied during the period when the meter was defective, shall be assessed based

on the data downloaded through CMRI from the defective meter and scrutiny of those data , load curve etc., besides taking

into consideration of site condition to corroborate the assessment so made. Wherever such downloading of data could

not be done, the reason for not getting the meter tested or the reason for not downloading the data from the defective or

burnt meter shall be recorded and signed by the designated authority by the Licensee. Wherever the data could not be

downloaded, the quantity of electricity supplied during the period when the meter was defective, shall be assessed as

mentioned hereunder.”

20. In Regulation 11, at the end of sub-regulation (6), the following expression shall be inserted, namely:-

“In all above cases, the relevant test results and clear working sheet indicating the basis of computation of billing

for the back period, the period during which the meter was found defective etc., shall be promptly communicated to the

consumer in writing under acknowledgement."

21. The existing Regulation 14A shall be substituted with the following, namely:-

“14A Notice to consumers under automated meter reading system-

Notwithstanding anything contained in regulations 5,8,13,14 and 16 of this code or any provision in the Distribution

Code, wherever the Licensee implements automated meter reading system through Automated Meter Reading (AMR)

Technology / Advanced Metering Infrastructure (AMI) Technology using smart meters/ any other modern technology

using smart meter or computerized billing, the billing details such as, Electricity Consumption, Consumption charges for

electricity, the due date of payment, demand for additional Security Deposit, tamper indications if displaced, any other

demand/information etc., shall be communicated through e-mail or SMS to the registered mobile number/e-mail id or any

other electronic mode adopted by the Licensee with prior intimation to the Commission and such communication shall be

deemed to be the notice issued for such purposes.

For this purpose, all consumers have to register their mobile number/ e-mail id with the Licensee and it is the

responsibility of the consumer to ensure the correctness and periodical updation of mobile number and e-mail id, so

registered. However, the Licensee has to provide appropriate facility for such verification and updation".

22. In regulation 15, at the beginning of sub-regulation (1), the following expression shall be added, namely:-

“Consumer shall have option to pay bills online or offline.”

23. In regulation 15, the sub-regulations (2) & (3) shall be substituted with the following, namely:-

“(2) All High Tension bills, including those on account of miscellaneous charges, shall be paid within the due date

fixed by the Licensee from the date of the bill. The High Tension consumer shall pay the bills through electronic mode

such as RTGS / NEFT / Online money transfer for all payments of more than Rs.1000/-. Depending on the circumstances,

the designated authority of the Distribution Licensee shall however accept cash payments on special occasions and

unavoidable circumstances. If the payment is not received within fifteen days (notice period) from the expiry of the due date

allowed for payment, the supply will be disconnected. However the consumer may be allowed extension of time to make

payment beyond the expiry of the notice period allowed for payment, on an application made to the designated authority of

the Distribution Licensee, subject to the levy of BPSC as specified in this Code.

(3) Low Tension consumers shall pay the amount due in cash or online or by money order or by demand draft on

local bank, or by cheque drawn on a bank where the Distribution Section Office is located or through electronic payment

or collection through bank’s branch counters or post office, etc. as stipulated by the Distribution Licensee. However, local

bodies and Railways may issue cheque on the banks situated in the place of their office and the Licensee may claim the

collection charges, if any, from such consumers. Payment for amounts exceeding Rs.1000/- (Rupees one thousand only)

is preferred by DD / cheque / online payment. Depending on the circumstances, thedesignated authority of the Distribution

Licensee shall however accept cash payments also and advise the consumer for future remittances by DD / cheque/online

payment."

24. In regulation 16, the following shall be inserted, after the existing content, namely:-

“If the meagre balance (difference between the billed electricity charges and higher amount paid by the consumer)

could not be given to the consumer at the counter due to scarcity of small denomination of amount or the consumer had

prepared cheque with excess amount inadvertently, the due balance may be credited to the advance of the consumer

account with the oral consent of the consumer.”

TAMIL NADU GOVERNMENT GAZETTE EXTRAORDINARY

25. In regulation 17, the existing sub-regulation (7) shall be substituted with the following, namely:-

“(7) The Licensee shall on receipt of the notice referred to in sub-regulation (3) make such adjustment of the dues

due to him from the consumer as may be necessary to clear the dues from the consumer against the Security Deposit or

additional Security Deposit or any other deposit made by the consumer, and after making such adjustment, refund the

balance deposit, if any, to the consumer within three months from the date of expiry of the notice period referred to in

sub-regulation (3) by direct credit to the account of consumer under advice to him, if bank account details are provided.”

26. In regulation 17, the existing sub-regulation (8) shall be substituted with the following, namely:-

“(8)Where any consumer has more than one service connection, if he defaults in the payment of dues relating to

any one of the service connections that includes dues pointed out by validated audit, charges due to theft of energy,

unauthorised use of electricity, violation, dues relating to deposit contribution works, etc., the Licensee may include such

dues in other service connection(s) in the name of the consumer and cause those service connection(s) to be disconnected

after issuing proper notice with working sheet and quoting the authority under which such dues are payable, till all the

arrears due for all the service connections are paid, notwithstanding the fact that the service connections are covered

under separate agreements.”

27. In regulation 19, the existing sub-regulation (6) shall be substituted with the following, namely:-

“(6) The assessment under this section shall be made at a rate equal to twice the tariff applicable for the relevant

category for which the load was found to have been misused for the period specified in sub-section (5) excluding the cost

of supplied electricity already paid by the consumer for the units / demand recorded in the meter for the period for which

such assessment is made. The formula for the assessment is given in Form 8-A in Appendix to this Code.”

28. In regulation 22, the existing sub-regulation (1) shall be substituted with the following, namely:-

“(1) The Licensee shall restore the supply to the service immediately and in any case not exceeding six working hours

on receipt of electricity charges or such other dues and other charges as applicable.”

29. In regulation 22, in sub-regulation (6), the existing sub-clause (ii) shall be substituted with the following,

namely:-

“(ii) The authorized Officer of the Licensee may permit such consumer to pay the outstanding in installments and to

avail reconnection on receipt of 40% of the total arrears outstanding after closing of account due to the Licensee,

which include –

(a) Arrears on the date of closure of accounts.

(b) The applicable BPSC / interest up to the date of payment.

(c) The balance 60% of the amount shall be collected in ten monthly installments. In addition to the above, the full

amount of Security Deposit adjusted while closing of account shall be collected in one lump sum along with

the aforesaid portion of 40% before effecting restoration of supply.

Explanation: For the purpose of removal of doubts, it is hereby declared that any tariff minimum collected by the

Tamil Nadu Electricity Board prior to the date of publication of the Tamil Nadu Electricity Supply (Amendment) Code, 2006

in the Tamil Nadu Government Gazette, that is to say prior to 21st June 2006 on the basis of sub-regulation (6) as it stood

before the said amendment need not be refunded by the Tamil Nadu Electricity Board.”

30. In regulation 23, in sub-regulation (AA), in clause (7) the expression,

“Provided that if the quantum of energy consumption is recorded in the meter installed by the Distribution Licensee in

the consumer’s premises, the authorized officer shall arrive such energy consumption as per the assessment formula given

in Form 8-A in Appendix to this Code.”

shall be substituted with the following, namely:-

“Provided that Section 135 shall be invoked only for the following cases involving the offence of theft of energy:

(i) Cases where the energy is not recorded / partially recorded in the meter.

(ii) Cases of illegal restoration of disconnected service supply to disconnected service in any manner.

(iii) Cases of unauthorized usage of power from agricultural and Hut services.”

TAMIL NADU GOVERNMENT GAZETTE EXTRAORDINARY

31. In Form-8 of Appendix, in part I, in clause (E), the existing sub-clause ii, shall be substituted with the

following, namely:-

“ii Assessment of quantum of demand charges in HT service and fixed charges in LT services:

(a) For all Service connections, the maximum demand shall be assessed as 75% of the total connected load at

the time of inspection subject to a minimum of the sanctioned / contracted demand. A power factor of 0.90 lag

for HT and 0.85 lag for LT shall be used for conversion between kVA and kW.

(b) Assessment of demand charges for HT services:-

Twice the appropriate H.T. tariff rate for maximum demand.

Twice the appropriate LT tariff rate for fixed charges.”

32. In Form-8 of Appendix, the existing part II, shall be substituted with the following, namely:-

“II. Assessment of quantum of energy consumption and charges in a case of illegal restoration of supply to

a disconnected service connection shall be as follows:

(A)

The period of assessment will be for twelve months immediately preceding the date of detection of the illegal

restoration of supply or for the period from the date of disconnection of the service connection to the date of

detection of the illegal restoration, whichever period is less:

(B)

The quantum of energy for assessment and computation of assessment charges for illegal restoration of

supply shall be as follows:

(i) When the meter is healthy:- Units recorded from the date of disconnection of the service connection to the

date of detection. The assessment shall be equal to twice the tariff applicable that includes both the energy

and demand/fixed charges. The tariff charges for the units/demand recorded in the meter for the period

for which the assessment is made shall not be collected. If collected, the same shall be credited to the

consumer account.

(ii) When the meter is found defective:- Quantum of energy consumed by illegal restoration of energy (U) shall

be computed using the formula above given in part I.

(C)

The assessment shall be at two times the applicable charges of electricity that includes both energy charges

and demand/fixed charges.

(D)

In addition to the above assessment charges, all other procedures laid down under sub-regulation 23 (AA) of

this Code including the stipulations in regard to compounding the offence shall be followed.

Note: The applicable tariff as specified for assessment is the tariff in force during such period of assessment for all

the above cases dealt under FORM 8”.

33. Existing Form 8-A of Appendix of Supply Code shall be substituted with the following, namely:-

"FORM 8-A

[Refer Regulation 19 (6)]

FORMULA OF ASSESSMENT TOWARDS UNAUTHORIZED USE OF ELECTRICITY UNDER SECTION 126 OF

THE ELECTRICITY ACT 2003.

(i) Quantum of misused energy :

U = a x ( b / c) kWh

Where,

a – Total consumption recorded during the preceding period of existence of such violations limited to a

specified period

b – Misused load found at the time of inspection

c – Total connected load found at the time of inspection

(ii) Amount of assessment on account of unauthorized use of energy

= [(2 x U x d) – (U x e)] + [(2 x b x F1) – (b x F2 )]

TAMIL NADU GOVERNMENT GAZETTE EXTRAORDINARY

Where,

U - Quantum of misused energy, kWh

d - Tariff of unauthorized use

e - Tariff of authorized use

F1 - Demand / fixed charges of unauthorized use

F2 - Demand / fixed charges of authorized use

b - Quantum of unauthorised demand in kW / kVA

(iii) Period of unauthorized use

The authorized officer may take into account the following and arrive at the least period (duration) of unauthorized

use of electricity:

(a) For the period of twelve months

(b) For the period from the date of prior inspection if any by the Licensee’s officer to the date of detection.

(d) Wherever electronic meters are installed and the load curves are studied periodically, the period of unauthorized

use of electricity could be limited to the exact period as could be determined scientifically.

(e) Based on the valid document produced by the accused person.

(f) For any other reasonable period as assessed by the authorized officer to the best of his judgment.

Note: The tariff for unauthorized use (d) as specified in the above formulae for assessing the charges is the tariff in

force during such period of assessment."

34. Existing Form 9 of Appendix of Supply Code shall be substituted with the following, namely:-

“FORM 9

[Refer Regulation 23 (AA) (8)]

Provisional Assessment order for *theft of energy / Illegal restoration of supply under section 135 / 138 of the Electricity

Act, 2003.

From

(The Authorised Officer),

(Full address of the person in whose

name the service connection stands

(or) occupier

(or) enjoyer, etc.)

Letter No.…………………………………………………………..…,dated………

Sir,

Sub: *Theft of energy / Illegal restoration of supply – Detected in HT / LT SC No…………Tariff….Provisional

Assessment Order - Reg.

Ref: Inspection Report dated …

1.0 On…………………………..(the day, month, year of inspection) at………………..(time) hours the service connection

in SC No…………………….. located at Door No………………, in SF No…………………. (Full address of the service

connection) which is/was in the name of Thiru/Thirumathy ………………………… */and its installation being occupied /

TAMIL NADU GOVERNMENT GAZETTE EXTRAORDINARY

used by …………………………….. was inspected by me in the presence of you / your representative Thiru/Thirumathy

…………………………………………..

2.0 *During the inspection it was found that an offence of theft of energy / Illegal restoration of supply has been

committed ………………………………………………………………………………………………………………………………

………… (describe the actual mode of theft with details of artificial means found in the service/unauthorized reconnection

of a disconnected service connection). By committing the said offence, you have dishonestly abstracted, consumed and

used energy with the intention to defraud the Licensee.

The above said illegal abstraction, consumption and use of energy is punishable under section 135 / 138 of the

Electricity Act 2003.

The service connection was disconnected on the date of detection of above offence.

3.0 The approximate loss caused by you due to dishonest abstraction/illegal restoration of supply is assessed at

Rs………………. (Rupees ….……………………………………………) in accordance with the regulations of the Tamil Nadu

Electricity Supply Code, and a working sheet is enclosed herewith.

4.0 The assessment amount as referred to above shall be paid within 7 working days from the date of receipt of this

order.

5.0 If you are desirous of filing objections, if any, against the provisional assessment, you may send your explanation

to the address of the undersigned with sufficient proof, within seven days from the date of receipt of this order. You may

also choose to appear in person or through an authorised representative with relevant documents for an enquiry before the

undersigned within 10 days from the date of receipt of this order.

6.0 You are requested to acknowledge the receipt of this order immediately.

Yours Faithfully,

(Authorised Officer)

Encl: Copies of

1. Inspection Report

2. Statement Recorded (if any)

3. Mahazar

4. Working sheet as per FORM 8

Copy submitted to: …………………………

Copy to……..

He is instructed to serve this order to the accused person with dated acknowledgement and send the acknowledgement

to this office.

* Strike out whichever is not applicable. (If offence is theft of energy, section 135 is applicable, strike out section 138.

If the offence is illegal restoration of supply, both section 135 and 138 are applicable.)”

35. Existing Form 10 of Appendix of Supply Code shall be substituted with the following, namely:-

TAMIL NADU GOVERNMENT GAZETTE EXTRAORDINARY

“FORM 10

[Refer Regulation 23 (AA) (15)]

Final Assessment order for *theft of energy / Illegal restoration of supply under section

135 / 138 of the Electricity Act, 2003.

From

(The Authorised Officer),

(Full address of the person in whose

name the service connection stands

(or) occupier (or) enjoyer, etc.)

Letter No.…………………………………………………………………,dated………

Sir,

Sub: *Theft of energy / Illegal restoration of supply – Detected in HT/LT SC No…………….Tariff….- Final Assessment

Order - Reg.

Ref: 1. Provisional Assessment Order…

*2. Your reply….

********

1.0 * On…………………………..(the

day,

month,

year

inspection)

at………………..

(time)

hours

the

service

connection

bearing

No……………………..

located

Door

No………………,

No……………………………………………………………………. (Full address of the service connection) which is/

was in the name of Thiru / Thirumathy ………………………… / and its installation being occupied / used by

……………………………………………was inspected by me in the presence of you / your representative Thiru / Thirumathy

…………………………….

2.0 * During the inspection it was found that an offence of theft of energy / Illegal restoration of supply has been

committed ………………………………………………………………………………………………………………………………

………… (describe the actual mode of theft with details of artificial means found in the service/unauthorized reconnection

of a disconnected service connection). By committing the said offence, you have dishonestly abstracted, consumed and

used energy with the intention to defraud the Licensee. The above said illegal abstraction, consumption and use of energy

is punishable under section 135 / 138 of the Electricity Act 2003.

3.0 A provisional assessment was issued to you in the reference cited and you were allowed to file your objections

and to appear for a hearing as per the Tamil Nadu Electricity Supply Code.

4.0 * As you have not made any objection or representation / On detailed examination and careful consideration of

your explanation offered, facts and records furnished in your letter / during the personal hearing, the final order is issued

herewith as described below:-

(A reasoned / detailed speaking order to be passed by the Officer concerned after thorough analysis of the theft of

electricity noticed, inspection report , explanation offered and the findings, etc., Reference to be made to the materials in

support of the claim about the existence of theft, the involvement or the role of the consumer with reference to the said theft

of energy, relevant rules and regulations relating to consumers’ duty and obligations, submissions made by the accused

person in his written reply as well as during his personal hearing, documents/materials submitted by him etc., and reasons

for acceptance and rejection of the same ).

5..0 * The loss caused by you due to above explained theft of energy illegal restoration of supply is finally assessed

at Rs…………………………………………………………………………………… (Rupees ……………………………) in

accordance with the regulations of the Tamil Nadu Electricity Supply Code, and a working sheet is enclosed herewith. This

final assessment amount shall be paid within seven working days from the date of receipt of this order.

You are requested to acknowledge the receipt of this order immediately.

Yours Faithfully,

(Authorised Officer)

TAMIL NADU GOVERNMENT GAZETTE EXTRAORDINARY

Encl: Copies of

1. Inspection Report

2. Statement Recorded (if any)

3. Mahazar

4. Provisional Assessment Order.

5. Working sheet as per FORM 8

Copy submitted to:

He is instructed to serve the order to the accused person with dated acknowledgement and send the same to this

office.

* Strike out whichever is not applicable. (If offence is theft of energy, section 135 is applicable, strike out section 138.

If the offence is illegal restoration of supply, both section 135 and 138 are applicable.)”

36. Existing Form 11 of Appendix of Supply code shall be substituted with the following, namely:-

“FORM 11

[Refer Regulation 23(AA) (22)]

Compounding of offence under section 152 of the Electricity Act, 2003.

From

(The Authorized Officer),

Full address of the person in whose name the service

connection stands(or) occupier (or) enjoyer, etc.)

Letter No.…………………………..,dated…………

Sir,

Sub

*Theft of energy / Illegal restoration of supply – Detected in HT / LT SC

No…… Tariff…. - Order on Compounding Amount - Reg.

1.0 *On…………………………..(the day, month, year of inspection) at………………..(time) hours the service

connection No…………………….. located at Door No………………, in SF No…………………. (Full address of the

service connection) which is / was in the name of Thiru / Thirumathy ………………………… / and its installation being

occupied / used by …………………was inspected by me in the presence of you / your representative……………..

Thiru / Thirumathy…………………………………………..

2.0 *During the inspection it was found that an offence of theft of energy/ Illegal restoration of supply has been

committed………………………………...……………………… (describe the actual mode of theft with details of artificial

means found in the service/unauthorized reconnection of a disconnected service connection). By committing the said

offence, you have dishonestly abstracted, consumed and used energy with the intention to defraud the Licensee.

3.0 The above said illegal abstraction, consumption and use of energy is punishable under section 135 / 138 of the

Electricity Act 2003.

4.0 As you have opted for compounding of offence under section 152 of the Electricity Act, 2003, you are requested

to pay Rs………………. (Rupees……………………..…) towards the compounding of the offence as mentioned above.

Yours Faithfully,

(Authorised officer)

Encl: Working sheet.

Copy to …………….

TAMIL NADU GOVERNMENT GAZETTE EXTRAORDINARY

* Strike out whichever is not applicable. (If offence is theft of energy, section 135 is applicable, strike out

section 138. If the offence is illegal restoration of supply, both section 135 and 138 are applicable.)”

37. Existing Form-12 of Appendix of Supply code shall be substituted with the following, namely:-

“FORM 12

[Refer Regulation 19(A)(4)]

Provisional Assessment order for unauthorised use of electricity under section 126 of the Electricity Act, 2003.

From

(The Assessment Officer),

(Full address of the person in whose name the service

connection stands (or) occupier (or) enjoyer, etc.)

Letter No.………………………………………………………………….,dated……….

Sir,

Sub:- Unauthorised use of Electricity detected in HT / LT SC No…………

Tariff……… - Section 126 of the Electricity Act, 2003 – Issue of

Provisional Assessment Order - Reg.

Ref:-

Inspection Report dated …………….

1.0 On………………………….. (the day, month, year of inspection) at ……………….. (time) hours, the electricity

service connection No…………………….. located at Door No………………, in SF No…………………. (Full address of

the service connection) which is / was in the name of Thiru / Thirumathy ……………………….……/ and its installation

being occupied / used by ………………………………was inspected by me in the presence of you/your representative

Thiru / Thirumathy ……………………………………..

2.0 During the inspection, unauthorised use of electricity was noticed as detailed below:

………………………………………………………………………………………………………………………………………

……………………….. (describe the actual mode of unauthorised use of electricity as per the section 126 of the Act). The

above said unauthorised use of electricity is punishable under section 126 of the Electricity Act 2003.

3.0 A copy of the inspection report is enclosed. A copy of the mahazar prepared at your premises and acknowledgement

obtained from you / your representative has already been furnished to you / your representative. A copy of the statement

recorded and signed by you / your representative is also enclosed.

4.0 You are hereby called upon to remove the cause of unauthorised use of electricity immediately if not done already

and confirm the same by written intimation.

5.0 The charges payable by you towards the above unauthorized use of electricity is provisionally assessed at

Rs……………………………… as per the sub-sections (5) and (6) of section 126 of the Electricity Act, 2003. The working

sheet is enclosed. The amount shall be paid within seven days from the date of receipt of this order, failing which the

Service Connection shall become liable to be disconnected.

6.0 If you are desirous of filing objections, if any, against this provisional assessment, you may send your explanation

to the address of the undersigned with sufficient proof, within seven days from the date of receipt of this order. You may

also choose to appear in person or through an authorised representative with relevant documents for an enquiry before the

undersigned within the same duration of seven days.

7.0 If no objection/ representation is received from you against this provisional assessment order within the stipulated

period, the final order of assessment shall be passed accordingly.

8.0 You are requested to acknowledge the receipt of this order immediately.

Yours Faithfully,

(Assessment Officer)

TAMIL NADU GOVERNMENT GAZETTE EXTRAORDINARY

Encl: Copies of

1. Inspection Report

2. Statement Recorded (if any)

3. Mahazar

4. Working sheet as per FORM 8A

Copy submitted to: ………………………….

Copy to:

He is instructed to serve this order to the consumer / occupier / enjoyer with dated acknowledgement and send the

acknowledgement to this office.”

38. Existing Form-13 of Appendix of Supply code shall be substituted with the following, namely:-

“FORM 13

[Refer Regulation 19(3) and 19(A)(4)]

Final order of Assessment for unauthorised use of electricity under section 126 of the Electricity Act, 2003.

From

(The Assessment Officer),

(Full address of the person in whose name the service

connection stands (or) occupier (or) enjoyer, etc.)

Letter No.…………………………………………………………………..,dated……….

Sir,

Sub:-

Unauthorised use of Electricity detected in HT / LT SC No………………

Tariff ……… - Section 126 of the Electricity Act, 2003 – Issue of Final

Assessment Order - Reg.

Ref:- 1. Inspection Report dated ………………...

*2. Your reply…………………………………..

1.0 On………………………….. (the day, month, year of inspection) at ……………….. (time) hours, the electricity

service connection No…………………….. located at Door No………………, in SF No…………………. (Full address of the

service connection) which is / was in the name of Thiru / Thirumathy ………………………… / *and its installation being

occupied / used by ………………………………………. was inspected by me ……………………………………………in the

presence of you / your representative Thiru / Thirumathy ……………………………………………

2.0 During the inspection, unauthorised use of electricity was noticed as detailed below:

…………………………………………………………………………………… (describe the actual mode of unauthorised

use of electricity as per the section 126 of the Act).

3.0 A provisional Assessment order was issued ………………………………………………………………………………

………………………vide reference (1) cited and you were allowed to file your objections if any and also to appear for a

hearing as per Tamil Nadu Electricity Supply Code.

4.0 *As you have not made any objection or representation / On detailed examination and careful consideration of

your explanation offered in your letter cited in reference (2) and with regard to the facts and records furnished by you, the

final order is issued herewith as described below:-

TAMIL NADU GOVERNMENT GAZETTE EXTRAORDINARY

(A reasoned / detailed speaking order to be passed by the Officer concerned after thorough analysis of the

unauthorised use of electricity noticed, inspection report, explanation offered and the findings etc., Reference to be made

to the materials in support of the claim about the existence of unauthorized use of electricity, the involvement or the

role of the consumer with reference to the said unauthorized use of electricity, relevant rules and regulations relating to

consumers’ duty and obligations, objections made by the consumer in his written reply as well as during his personal

hearing, documents/materials submitted by him etc., and reasons for acceptance and rejection of the same ).

5.0 The charges payable by you under sub-sections (5) and (6) of the section 126 of the Electricity Act, 2003 is finally

assessed at Rs………………………………………………………(Rupees ………………………only). The detailed working

sheet is enclosed herewith. The said amount shall be paid within 15 days from the date of receipt of this order, failing which

the service connection shall become liable for disconnection on expiry of further fifteen days notice.

6.0 If you choose to prefer an appeal against this order, you may prefer an appeal in Form 6 of the Tamil Nadu

Electricity Supply Code to the appellate authority (Executive Engineer / Superintending Engineer / Operation

………………………………………. (address of the appellate authority)) within 30 days from the date of receipt of this order

on deposit of half of the assessment amount with the Licensee as per section 127(2) of the Electricity Act, 2003 along with

an appeal fee of Rs.100/- by Demand Draft. The Demand Draft shall be drawn in favour of …………………………………

……………………………………………………………………Payable at …………………………

7.0 You are requested to acknowledge the receipt of this Final assessment order immediately.

Yours Faithfully,

(Assessment Officer)

Encl: 1. Inspection Report

2. Statement Recorded (if any)

3. Mahazar

4. Provisional Assessment Order.

5. Working sheet as per FORM 8A

Copy submitted to:

He is instructed to serve the order to the accused person with dated acknowledgement and send the same to this

office.

* Strike out whichever is not applicable.”

(By Order of the Tamil Nadu Electricity Regulatory Commission)

DR.C.VEERAMANI,

Secretary,

Tamil Nadu Electricity Regulatory Commission.

TAMIL NADU GOVERNMENT GAZETTE EXTRAORDINARY

Explanatory statement

Taking into considerations of recommendations of the Code Review Panel formed and empowered under Regulation

27 of TNE Supply Code and provisions of Electricity (Rights of Consumers) Rules, 2020 made by the Ministry of Power,

Govt. of India, following amendments are required to be made in the existing Regulations of the TNE Supply Code 2004,

as amended:

More clarity needs to be brought to the applicability of unauthorized use of electricity and categories of supply, by

exclusive definition in accordance with the ruling of Honorable Supreme court in the case of Executive Engineer & Another

Vs M/s Seetaram Rice mill { civil appeal No. 8859 of 2011 reported in (2012) 2 SCC 108}.

The various category of charges recoverable by the Licensee and Registration charges specified in the Supply Code

and Tariff order need to be made consistent with each other.

The regulation governing the excess demand over and above the sanctioned demand need to be modified to give

more opportunity to consumer to control the demand within the sanctioned demand and to bring discipline among applicable

consumers for better load management, demand control and regulated capacity adequacy in the LT network system and

metering mechanism.

The provisions relating to purchase of meters by consumers for new and temporary service connection, various

obligations of consumer and Licensee connected with meter, procedures involved in the challenge test of meters disputing

its accuracy as opted by the consumers, time limits, procedures involved in replacement of defective/damaged/burnt meter,

loss calculation involved in the LT metering of HT services etc., need to be revised and elaborated, for error-free and

effective implementation to ensure prompt service to consumers.

The procedure for assessment, billing, time limits serving of bills and the obligation of Licensee as well as consumers

in these areas need to be revised and elaborated for proper billing and better service to the consumer.

The procedure of documentation for the revised demand, need to be made more specific to avoid possible lapse in

assessment and billing. The concept of dynamic load reduction is envisaged to reduce the financial burden on the seasonal

industries.

The methodology of bill revision in case of meter defects need to be revised, giving priority to the data downloaded

from the defective meter for basis for revision.

E-payment needs to be encouraged to avoid hardship to consumer owing to physical mode of payment.

Provision to refund the security deposit to the consumer by direct credit into the consumer’s bank account is envisaged.

Avenue for payment of dues to Licensee has to be enlarged by loading all kinds of arrears in other service of the

defaulter to ensure timely realization of dues to the Licensee.

The time limit for restoration of supply needs to be specified to ensure prompt service to consumers.

The provisions in regard to unauthorized use of electricity (violation by way of misuse of tariff, unauthorized extension

of service etc.,) and theft of electricity need to be made more clearer in line with Commission’s order in M.P. No. 28 of 2021

dated 05.05.2022 to stop the continuing misinterpretation of these provisions and resultant hardship to the consumers, due

to wrong approach of Licensee officers by booking all violations under provisions of theft of energy.

The Forms relating to computation, issue of show cause / provisional assessment / final assessment / compounding of

offence notices etc., need to be revisited and revamped to be comprehensively in line with the provisions of the Electricity

Act, 2003 and Regulations of this Commission.

Accordingly, this amendment seeks to incorporate the above provisions in the Regulations of the Commission.

(By Order of the Tamil Nadu Electricity Regulatory Commission)

DR.C.VEERAMANI,

Secretary,

Tamil Nadu Electricity Regulatory Commission.

TAMIL NADU GOVERNMENT GAZETTE EXTRAORDINARY

Annexure

TAMIL NADU ELECTRICITY SUPPLY CODE

Sl.

No.

Existing regulation

Regulation as amended

2. Definitions

(a) to (s) xxx

Words and expressions used in this Code but not

defined either in this Code or the Act or the General

Clauses Act 1897 (Central Act 10 of 1897) shall

have the same meanings as understood in the

Engineering and Commercial circles.

2. Definitions

(a) to (s) xxx

(t) “unauthorised use of electricity” has the same meaning

as assigned to it under section 126 of the Act. The

unauthorized use of electricity dealt under section 135 of

the Act is applicable only to the theft of energy / illegal

restoration of supply.

Words and expressions used in this Code but not defined

either in this Code or the Act or the Electricity (Rights of

Consumer Rules), 2020 or any other Regulations of the

Commission or the General Clauses Act 1897 (Central Act

10 of 1897) shall have the same meanings as commonly

understood in the Engineering and Commercial parlance.

3. Categories of supply

(1) xxx

(2) xxx

(3) If the consumer opts for higher levels of voltages

for demands less than that specified, the consumer

shall bear the extra expenses to be incurred by the

licensee to provide supply at such higher voltages.

3. Categories of supply

(1) xxx

(2) xxx

(3) If the consumer opts for higher levels of voltages for

demands less than that specified, the consumer shall bear

the expenses to be incurred by the Licensee to provide

supply at such higher voltages.

4. Charges recoverable by the Licensee-

(1)

xxx

(2)

Miscellaneous charges, namely,—

(i)

Capacitor Compensation charge;

(ii)

Excess demand charge;

(iii) Excess contracted load charge

(iv) Belated Payment Surcharge.

(v)

Additional Security Deposit, when so

called upon

(vi) Service / line / structure / equipments

shifting charges.

(a) Charges for dismantling temporarily or

permanently

(b) Charges for re-erection in case of

temporary dismantling.

(vii) Name transfer charge.

(viii) Reconnection charge.

(ix) Consumer meter card replacement

charge.

(x)

Dishonored cheque service charge.

(xi) Meter related charges.

(xii) Application Registration charge.

4. Charges recoverable by the Licensee-

(1)

xxx

(2)

Miscellaneous charges, namely,—

(i)

Capacitor Compensation charge;

(ii)

Excess demand charge;

(iii) Excess contracted load charge

(iv) Belated Payment Surcharge.

(v)

Additional Security Deposit, when so called upon

(vi) Service / line / structure / equipments shifting

charges.

(a) Charges

for

dismantling

temporarily

permanently.

(b) Charges for re-erection in case of temporary

dismantling.

(vii) Name transfer charge.

(viii) Reconnection charge.

(ix) Consumer meter card replacement charge.

(x)

Dishonored cheque service charge.

(xi) Meter related charges.

(xii) Application Registration charge.

TAMIL NADU GOVERNMENT GAZETTE EXTRAORDINARY

(xiii) Service connection charges.

(xiv) Excess demand and excess energy charges

during Restriction and Control of supply.

(xv)

Charges for restoration of cheque payment

facility.

(xvi) Charges

for

testing

equipments /

installations.

(xiii) Service connection charges.

(xiv) Excess demand and excess energy charges

during Restriction and Control of supply.

(xv)

Charges for restoration of cheque payment facility.

(xvi) Charges for testing of equipments / installations.

(xvii) Charges for periodical inspection for installation

testing other than routine inspections like mass

raid etc.,

(xviii) Charges for temporary disconnection at the

request of consumer.

(xix) Charges for furnishing certified copies to the

consumer.

5. Miscellaneous charges

(1) xxx

(2) Excess demand charge

Whenever the consumer exceeds the sanctioned

demand, excess demand charge shall be:—

(i)

In the case of HT supply, the maximum

demand charges for any month shall be

based on the KVA demand recorded in that

month at the point of supply such percentage

of sanctioned demand as may be declared by

the Commission from time to time whichever

is higher. The exceeded demand shall alone

be charged at double the normal rate.

(ii) In case of LT supply,

(a) “For Domestic and Agricultural category of

service, the excess demand charges shall

not be applicable.”

(b) “For other categories of LT services with

contracted demand equal to or less than 18.6

KW (25 HP), the excess demand charges

shall not be applicable where the connected

load is equal to or less than the contracted

demand.

Note: For services with contracted demand less

than or equal to 18.6 KW (25 HP), whenever

the consumer’s connected load exceeds

the contracted demand, the licensee shall

install meters with demand recording facility

and bring the consumer under the scope of

excess demand chargeable category. After

installation of the meter, if the recorded

demand is in excess of contracted demand,

the existing demand, shall, after intimation

to the consumer, be revised to the level of

recorded demand and all relevant charges

applicable for extension of additional demand

shall be included in the next bill. No excess

demand charge is leviable till such time the

licensee installs meter with demand recording

facility and bring the consumer under

the scope of excess demand chargeable

category.”

5. Miscellaneous charges

(1) xxx

(2) Excess demand charge:

Whenever the consumer exceeds the sanctioned

demand, excess demand charge shall be:—

(i)

In the case of HT supply, the maximum demand

charges for any month shall be based on the kVA

demand recorded in that month or such percentage

of sanctioned demand as may be declared by the

Commission from time to time whichever is higher.

The exceeded demand shall alone be charged at

double the normal rate.

(ii)

In case of LT supply,

(a) The excess demand charges shall be applicable

to the consumers other than domestic and

agricultural categories.

(b) The demand recorded in services of domestic

category shall be assessed during regular

assessment. In case the recorded demand

exceeds the sanctioned demand for the third

time within a period of 12 months preceding the

date of regular assessment of any billing cycle,

the same shall be regularized as specified in the

following explanation.

(c) For all services covered under the scope of

regulation of excess demand, the Licensee shall

install meters with demand recording facility.

No excess demand charge is leviable till such

time the Licensee installs meter with demand

recording facility.

(d) The excess demand charges to the applicable

category of consumers shall be at the rate of

percentage of ‘total energy charges’ for every kW

or part thereof over and above the sanctioned

demand, as tabulated below:

TAMIL NADU GOVERNMENT GAZETTE EXTRAORDINARY

those service connections covered in (a) and

(b) above, when the contracted demand is

in excess of 18.6KW (25HP) and for such of

those consumers whose contracted demand

is less than 18.6 KW (25HP) but opted for

having meters with demand recording facility,

the excess demand charges shall be -,

(I) Where the sanctioned demand is less than

and upto 112 KW:

(A) Where the recorded demand does not exceed

112 KW, for every KW or part thereof in excess of

the sanctioned demand, at the rate of 1% of the

total energy charges.

Explanation: ‘Total energy charges’ shall have the

same meaning as the term ‘charges of electricity

supplied’

which

includes

both

fixed/demand

charges and energy charges.

(B) Where the recorded demand exceeds 112 KW,

for every KW or part thereof in excess of sanctioned

demand:-

- at the rate of 1% of the charges for electricity

supplied for every KW or part thereof

upto 112 kW;

- and at the rate of 1.5% for every KW or part

thereof over and above 112 KW for the first two

occurrences;

- and for the third occurrence, at the rate of

3% for every KW or part thereof over and

above 112 KW;

- and thereafter, that is the fourth & subsequent

occurrences at the rate of 10% for every KW or

part thereof over and above 112 KW.

(II) Where the sanctioned demand is above 112

KW but less than or equal to 150 KW:

(A) Where the recorded demand does not exceed

150 KW, for every KW or part thereof in excess

of the sanctioned demand, at the rate of 1%

of the charges of electricity supplied. The

‘charges of electricity supplied’ is the fixed/

demand charges and energy charges as per

proviso to clause (b) of sub-regulation (1) of

regulation 3 of this code.

(B) Where the recorded demand exceeds 150

KW, for every KW or part thereof in excess of

sanctioned demand:-

at the rate of 1% of the charges for electricity

supplied for every KW or part thereof

upto 150 kW

and at the rate of 1.5% for every KW or part

thereof over and above 150 KW for the first

two occurrences

Sanctio

ned

Demand

Recorded

demand over

and above the

sanctioned

demand

First

occur

rence

Second

occur

rence

Third

occur

rence

subsequent

occurrences

Up to

112 kW

Up to 112 kW.

Should

have been

regularised

on 3rd

occurrence.

Above 112 kW

& up to 150

kW.

1.5%

Should

have been

regularised

on 3rd

occurrence

and all the

conditions

stipulated

under

Supply Code

regulation

3(1)(b)

shall be

applicable.

Above

112 kW

and up to

150 kW

Up to 150 kW.

Should

have been

regularised

on 3rd

occurrence.

Above 150 kW.

1.5%

10%

(until HT

service is

availed)

Explanation:

‘Total energy charges’ means the total charges

of electricity supplied which includes both fixed /

demand charges and energy charges.

The first, second, third and consequent occurrences

specified in the above table mean the occurrences

within a period of 12 months preceding the date of

regular assessment of any billing cycle. Counting

of occurrences shall begin only from the first

occurrence that has taken place within the said

period of twelve months irrespective of number

of recurrences happened in the past before the

commencement of this period.

The Licensee shall issue a notice to the consumer

pursuant to the first and second occurrences of

excess demand over and above the sanctioned

demand, advising the consumer to control the

recorded demand within the sanctioned demand.

The notice shall also contain the entire terms

and conditions of this sub-regulation to create

awareness to the consumer and to sensitize him to

take remedial measures in time.

TAMIL NADU GOVERNMENT GAZETTE EXTRAORDINARY

and for the third occurrence, at the rate of 3%

for every KW or part thereof over and above

150 KW

and thereafter, that is the fourth and subsequent

occurrences at the rate of 10% forevery KW or part

thereof over and above 150 KW.

(III)

Revision

sanctioned

demand

for

consumers with sanctioned demand of 112

KW and below, change over to LT category

of above 112 KW but less than or equal to

150 KW/HT category :

For consumers with a sanctioned demand of

112KW and below, where the recorded demand

exceeds the sanctioned demand for the second and

subsequent times,-

(A) In case the recorded demand has not exceeded

112 KW, the existing load sanction shall, after

intimation to the consumer, be revised within

one month of the second occurrence to the

level of maximum recorded demand and all the

relevant charges applicable to the additional

load shall be included in the next bill.

(B) In case the recorded demand has exceeded

112 KW but less than or equal to 150 KW, the

existing load sanction shall be revised upto the

level of maximum recorded demand subject to

acceptance of the conditions in the proviso to

clause (b) of sub-regulation (1) of Regulation 3

on payment of all relevant charges applicable.

If, however, the consumer does not opt to switch

over to LT category limit of 150 KW under the

proviso to clause (b) of sub –regulation (1) of

regulation 3, the existing load sanction shall,

after intimation to the consumer, be revised

within one month of the second occurrence, to

the level of 112 KW and all relevant charges

applicable to the additional load shall be

included in the next bill; For the third and

subsequent occurrences of recorded demand

exceeding the sanctioned demand of 112 KW,

the licensee shall issue one month’s notice

for conversion of LT service to HT service

indicating all relevant charges to be paid for a

HT service connection for the level of recorded

demand.

(IV) Revision

sanctioned

demand

for

consumers with sanctioned demand

above 112 KW but less than or equal to 150

KW, conversion to HT category:

For consumers with a sanctioned demand

above 112 KW but less than or equal to 150

KW, where the recorded demand exceeds the

sanctioned demand for the second and subsequent

times,-

4. The consumer shall take timely remedial measures

to control the recorded demand within the

sanctioned demand and avoid recurrence.

5. On third occurrence, besides billing excess demand

charges, the existing sanctioned demand shall be

revised to the level of recorded demand during the

third occurrence rounding off to next kW.

In case of domestic consumers, the excess demand

charge is not applicable for any occurrence.

However, on third occurrence, the existing

sanctioned demand shall be revised to the level

of recorded demand during the third occurrence

rounding off to next kW.

For all the above cases, the development charges

pertaining to the quantum of demand exceeded

during third occurrence and regularized as above

rounding off to next kW shall be included in the next

bill with an intimation to the consumer with details

of excess demand charges billed, regularization of

demand to the level of recorded demand and the

development charges payable.

6. The infrastructural development required if any

pursuant to the regularization of excess demand

shall be carried out by Licensee.

7. Only the development charges in force at the time

of third occurrence of excess demand shall be

payable.

8. If the recorded demand exceeds 150 kW for the third

time in the period of twelve months, the Licensee

besides collecting excess demand charges shall

issue ‘one month notice’ to the consumer for

conversion of LT service into HT service connection

indicating all relevant charges to be paid for the

level of maximum recorded demand during third

occurrence.

9. The sanctioned demand shall be re-fixed to the

level of 150 kW until conversion of HT service

connection. All further occurrences after the third

occurrence will be counted cumulatively irrespective

of number of further blocks of 12 months period.

Accordingly, the excess demand charges of 10% to

the level of exceeding 150 kW on each occurrence

after the third occurrence shall be payable until the

HT service is availed.

10. In all services which are newly to be brought under

the scope of this sub-regulation, the relevant

provisions are applicable only after the date of

notification of this order or the date of installation of

meter with demand recording facility, whichever is

later.

TAMIL NADU GOVERNMENT GAZETTE EXTRAORDINARY

(A) In case the recorded demand has not

exceeded 150 KW, the existing load sanction

shall, after intimation to the consumer, be

revised within one month of the second

occurrence to the level of maximum recorded

demand and all the relevant charges applicable

to the additional load shall be included in the

next bill.

(B) In case the recorded demand has exceeded

150 KW, the existing load sanction shall, after

intimation to the consumer, be revised within

one month of the second occurrence, to the level

of 150 KW and all relevant charges applicable

to the additional load shall be included in the

next bill. If, however, the recorded demand

has exceeded 150 KW for the third or more

number of times, the licensee shall issue one

month’s notice for conversion of LT service to

HT service indicating all relevant charges to be

paid for a HT service connection for the level

of recorded demand.

(iii) In the case of temporary supply, the excess

demand charges for HT/LT supply shall

be as specified in clause (i) and (ii) of this

regulation, as the case maybe.

(iv) No addition or reduction of load in case of

LT service and no addition or reduction

of demand in case of HT service, may be

sanctioned unless the outstanding dues in

the same service connection had been paid.

(v) In all the above cases, the cost of any

modifications in the metering system which

may arise due to addition / reduction of

loads may be dealt with in accordance

with the provisions of the Act and Codes/

Regulations made thereon.

(3) ,(4), 5(i) to 5(iv) xxx

11. For the cases where the recorded demand had

exceeded the sanctioned demand in the past, prior

to this notification and settled back within the level

of originally sanctioned demand for a continuous

period of twelve months as on the date of this

notification but remaining unregularised, may be

allowed to continue with the original sanctioned

demand.

(iii) In case of temporary supply, the excess demand

charges for HT / LT supply shall be as specified in

clause (i) and (ii) of this sub-regulation as the case

may be.

(iv) No addition or reduction of demand in any category

of service shall be sanctioned unless the outstanding

dues in the same service connection and other

service connections of the same consumer had

been paid.

(v) In all the above cases, the cost of any modifications

in the equipment / line / metering system which may

arise due to addition / reduction / regularization of

demand shall be dealt with in accordance with the

provisions of the Act and Codes / Regulations made

thereon.

(3), (4), (5)(i) to (5)(iv) xxx

(5)(v) Where, on review, the amount of Security

deposit held is found to be in excess of the

requirement, the excess shall be adjusted against

two future demands for the electricity supplied.

Where, after such adjustment in future two demands,

there is balance to be refunded, the refund shall be

made by cheque before the due date for payment

of the third demand. Where a request is made by

the consumer to adjust the excess security deposit

above two future demands, the distribution licensee

shall adhere to such requests.

(5)(v)Where, on review, the amount of Security Deposit

held is found to be in excess of the requirement, the

excess shall be adjusted against two future demands for

the electricity supplied. Where, after such adjustment in

future two demands, there is balance to be refunded, the

refund shall be made by cheque or direct credit to the

account of consumer under advise to him, if bank account

details are provided, before the due date for payment

of the third demand. No other documents are required.

Where a request is made by the consumer to adjust the

excess Security Deposit above two future demands, the

Distribution Licensee shall adhere to such requests.

TAMIL NADU GOVERNMENT GAZETTE EXTRAORDINARY

6(a)

(5)(vi) xxx

(5)(vii)

(a)

For the consumers under monthly billing who

are not the owners of the premises and are

unable to produce the consent letter in Form 5

of Annexure III to the Distribution Code from

the owner of the premises for availing supply,

the Security Deposit shall be equivalent to

four times of the monthly average of the

electricity charges for the preceding twelve

months prior to April ;

(5)(vi) xxx

(5)(vii)

(a) For the consumers under monthly billing who are

not the owners of the premises and are unable to

produce the consent letter in Form 5 of Appendix-

III to the Distribution Code from the owner of the

premises for availing supply, the Security Deposit

shall be equivalent to four times of the monthly

average of the electricity charges for the preceding

twelve months prior to April ;

6(b)

(b)

For the consumers under bi-monthly billing

who are not the owners of the premises and are

unable to produce the consent letter in Form 5

of Annexure III to the Distribution Code from

the owner of the premises for availing supply,

the Security Deposit shall be equivalent to six

times of the monthly average of the Electricity

charges for the preceding twelve months

prior to April ; and

(b)

For the consumers under bi-monthly billing who are

not the owners of the premises and are unable to

produce the consent letter in Form 5 of Appendix-

III to the Distribution Code from the owner of the

premises for availing supply, the Security Deposit

shall be equivalent to six times of the monthly

average of the Electricity charges for the preceding

twelve months prior to April ; and

6(c)

applicable to existing service connections

when review of security deposit is undertaken.

In regard to effecting of new service

connections where the applicant is not the

owner of the premises and is unable to

produce consent letter in Form 5 of Annexure

III to the Distribution Code from the owner of

the premises for availing supply, collection

of security deposit shall be governed by the

orders on Non-Tariff related Miscellaneous

charges of the Commission as amended from

time to time and regulation 27(4) of Tamil

Nadu Electricity Distribution Code. Such new

consumers will be reviewed for adequacy of

security deposit under (a) or (b) above, as the

case may be.

(c) The provisions in (a) and (b) above shall be applicable

to existing service connections when review of

Security Deposit is undertaken. In regard to effecting

of new service connections where the applicant

is not the owner of the premises and is unable to

produce consent letter in Form 5 of Appendix-III to

the Distribution Code from the owner of the premises

for availing supply, collection of Security Deposit

shall be governed by the orders on Non-Tariff related

Miscellaneous charges of the Commission as

amended from time to time and regulation 27(4) of

Tamil Nadu Electricity Distribution Code. Such new

consumers will be reviewed for adequacy of Security

Deposit under (a) or (b) above, as the case may be.

(6) to (11) xxx

(12)

Application Registration Charge

The

Licensee

shall

collect

application

registration charges from the applicants for the

following, at the rates specified by the Commission

from time to time.

(a)

Application for new HT/LT services.

(b)

Application for addition/ reduction of demand/

load in respect of HT and LT Services.

(c)

Application for temporary service.

(d)

Application for conversion of a service from

LT to HT and vice versa.

(e)

Application for shifting of HT/LT services.

(f)

Application for shifting of lines/ structures/

equipments under Deposit Contribution

Works for LT/HT.

(g)

Application for change of tariff.

(h)

Application for replacement of defective

meters.

(6) to (11) xxx

(12) Application Registration Charges:

The Licensee shall collect application registration

charges from the applicants for the following, at the rates

specified by the Commission from time to time.

(a) Application for new HT / LT services.

(b) Application for addition / reduction of demand/load in

respect of HT and LT Services.

(c) Application for temporary service.

(d) Application for conversion of a service from LT to HT

and vice versa.

(e) Application for shifting of HT / LT services under

Deposit Contribution Works basis.

(f) Application for shifting of HT / LT lines / structures/

equipment under Deposit Contribution Works basis.

(g) Application for change of tariff.

(h) Application for repair or replacement of Licensee’s

properties damaged due to dashing of vehicles

etc., by the third parties chargeable under Deposit

Contribution Works basis.

TAMIL NADU GOVERNMENT GAZETTE EXTRAORDINARY

7. Installation of Meter

(1) Sub-section (1) of section 55 of the Act provides

for the use of meters and reads as “No Licensee

shall supply electricity, after the expiry of two years

from the appointed date, except through installation

of a correct meter in accordance with the regulations

to be made in this behalf by the Authority:

Provided that the Licensee may require the

consumer to give him security for the price of a

meter and enter into an agreement for the hire

thereof, unless the consumer elects to purchase a

meter:

Provided further that the State Commission may, by

notification, extend the said period of two years for

a class or classes of persons or for such area as

may be specified in the notification.”

(2) All new service connections shall be extended

with meters only. For all new LT service

connections, the Licensee shall install meters with

demand recording facility.

7. Installation of Meter

(1) No new service connection shall be given without

meter. For all new LT service connections, the Licensee

shall install meters with demand recording facility.

(2) At the time of seeking a new connection / temporary

service connection, the applicant shall have the option

either to purchase a meter on his own as per prescribed

standards, specifications and relevant Regulations or

require that meter to be supplied by the Distribution

Licensee. Unless the consumer elects to purchase his

own meter, the Licensee shall provide meters complying

statutory standards and relevant Regulations and may

require the consumer to give adequate security for the price

of the meter and pay the hire charges there for wherever

applicable. Where the consumer elects to purchase his

own meter, the Licensee shall ensure that such meter

complies with relevant standards, specifications and

Regulation.

The meters required shall be tested by the Licensee at

manufacturer’s site and sealed duly recording their serial

numbers. Such tested meters of respective serial numbers

shall be made available in the open market. The details of

serial numbers, make, capacity and vendor details shall be

displayed in the Licensee’s web-portal for information of

consumers. Sufficient quantity of meters of all categories

shall be made available in the market all the time. The

meters so purchased from the market need not be tested

again after procurement by the applicant and can be fixed

in the installation straightaway.

A tracking and recording software for all new seals shall

be provided by the manufacturer of the meter so as to

track total movement of seals starting from manufacturing,

procurement, storage, record keeping, installation, series

of inspections, removal and disposal. Only the patented

seals (seal form the manufacturer who has official right to

manufacture the seal) shall be used. The consumer shall

claim the meter purchased by him as his asset only after it

is permanently removed from the system of the Licensee.

The Licensee shall publish and keep on updating on their

web-portal about type, single phase / three phase capacity

rating with respect to demand applied, specification

along with the list of approved meter manufacturers and

information of the places from where the consumers can

purchase those meters. It shall cover all categories of LT,

LT CT, HT , Bidirectional metering, solar generation, pre

paid metering, ToD metering etc., on a permanent basis

without any restriction in terms of period of duration for

purchase, quantity of meters to be purchased by a division

/ circle etc.,

TAMIL NADU GOVERNMENT GAZETTE EXTRAORDINARY

(3) Unless the consumer elects to purchase his

own meter, the Licensee shall provide meter of

high quality, high precision and accuracy and may

require the consumer to give adequate security for

the price of the meter and pay the hire charges there

for. Where the consumer elects to purchase his own

meter, the Licensee shall ensure that such meter

is of high quality, high precision and accuracy and

shall arrange to recalibrate the same at consumer

cost.

(3A) In case of open access consumer, ABT

compliant meter with facilities to record export

and import of energy shall be provided both at the

generator and consumer ends in accordance with

the Central Electricity Authority (Installation and

Operation of Meters) Regulations, 2006.

(3) The Licensee shall endeavor to provide smart pre-

payment meter or pre-payment meter in a phased manner

giving priority to services of higher consumption/revenue.

All Central/State Govt. and local body services shall be

provided with smart meters with facility of pre-payment

mode. In areas which do not have communication network,

pre payment meters shall be provided. For temporary

supply, pre-payment meters (Rechargeable card Model)

shall be provided. For pre-payment meter, payment of

Security Deposit is not required.

(3A) In case of open access consumer, the Interface

meters with facilities to record export and import of energy

and other parameters depending upon tariff requirement

shall be provided both at the generator and consumer ends

and other required locations. The meters shall comply

with relevant standards and specifications in accordance

with the Central Electricity Authority (Installation and

Operation of Meters) Regulations, 2006, as amended from

time to time.

(4) to (6)

xxx

(7)

All HT services shall be provided with HT

metering. Wherever existing metering of the High

Tension Service connection is on the Low Tension

side i.e. on the secondary side of the Transformer:

(i)

The average losses in the transformer

shall be calculated as follows and added to the

energy consumption indicated by the meter :—

720 x 1.0 x C

Average loss =—————— Units per

100 month

Where C=KVA rating of the transformer

(ii)

The transformer loss arrived at by the

above formula shall be added to the energy

consumption, even when the recorded energy

consumption is nil.

(iii) xxx

(4) to (6)

xxx

(7)All HT services shall be provided with HT metering.

Wherever existing metering of the High Tension Service

connection is on the Low Tension side i.e. on the secondary

side of the Transformer:

(i)

The average losses in the transformer shall be

calculated as follows and added to the energy consumption

indicated by the meter :—

720 x 1.0 x C

Average loss = ————— Units per

100 month

Where C=kVA rating of the transformer.

(ii) when the above formula is made applicable for the

LT services of more than 112kW in accordance with

sub-Regulation 3(1)(b)of this Code or the capacity of the

feeding transformer is more than capacity required to feed

the contracted demand of the individual consumer, the

kVA rating of the transformer represented as C in the

above formula shall be limited to the lower capacity of the

transformer of available rating being used by the Licensee

which is actually required to meet the quantum of contract

demand of the individual consumer.

The transformer loss arrived as above, shall be added to

the energy consumption, even when the recorded energy

consumption is nil.

(iii) xxx

10.

(8) ^xxx

(9) If the consumer considers that the meter is

defective, he may apply to the Licensee to have a

special test carried out on the meters at any time

and the cost of such a test shall be borne by the

Licensee or the consumer according as the meter is

found defective or correct as a result of such a test.

(8) ^xxx

(9) If a consumer considers that the meter is defective

or meter readings not being commensurate with his

consumption of electricity, he may apply to the Licensee

to get his meter tested at Licensees’ lab. The test shall

be carried out by Licensee within 30 days and the cost of

such a test shall be borne by the Licensee or the consumer

according to the result of such test as to whether the meter

is defective or correct.

TAMIL NADU GOVERNMENT GAZETTE EXTRAORDINARY

10.

1[The aforementioned special test for the disputed

energy meters including the suspected/defective

meters shall be carried out in the Third Party testing

laboratory accredited by National Accreditation

Board for Testing and Calibration Laboratories

(NABL) and till such time the Third Party Meter

Testing Arrangement is established, the licensee

shall have the special test conducted by the Chief

Electrical Inspector to Government of Tamil Nadu].

The meter shall be deemed to be correct if the

limits of error do not exceed those laid down in the

relevant rules made under the Act. The consumer

may also be allowed to install a check meter after

recalibration by the Licensee. Such check meter

shall be of high quality, high precision and high

accuracy and sealed by the Licensee. Whenever

the Licensee’s meter becomes defective the check

meter reading may be taken for billing.

The Distribution Licensee shall convey the date and time for

such test to the consumer for his presence during testing.

After testing, the Licensee shall give a copy of test report

to the consumer duly signed by both the Licensee and

the consumer, and retain one copy as acknowledgment.

However, if the consumer opts not to be present at the

site for testing, the Distribution Licensee shall carry out

such testing and send copy of the report to the consumer.

If the consumer disputes the results of such testing and

demands re–testing by third party by accepting to bear

the charges for such test, the Licensee shall arrange

the testing at third party testing Lab accredited by NABL

from the list of third party testing agencies approved by

the Commission. If it is established that the errors are

beyond the specified limits and contrary to the results of

the test performed by the Distribution Licensee, the costs

of carrying out the tests both by the Distribution Licensee

and that of the third-party testing Lab shall be reimbursed

by the Distribution Licensee. However, in case it is

established that the results of the test are the same as the

results of the test performed by the Distribution Licensee,

the cost of carrying out such test shall stand to be borne

by the consumer. The meter data and test results shall

be issued to the consumer and said results are final and

binding on both the consumer and Distribution Licensee.

The approved list of third party agencies approved by the

Commission shall be available in various offices and the

website of the Distribution Licensee.

11.

[(10)

The

procedure

followed

for

replacement of defective/ damaged/ burnt meter

shall be as follows:

(i)

It is the responsibility of the Licensee to

replace all defective meters belonging to the

licensee at his cost.

(ii)

Since the safe custody of the meter is the

consumer’s responsibility, replacement of

meter due to damages shall be at the cost of

consumer.

(iii)

The cost of replacement for burnt meters shall

be met by the Licensee unless it is proved

otherwise that the burning out is due to the

fault of the consumer.

(10)

The procedure to be followed for replacement of

defective / damaged / burnt meter shall be as follows:

(i)

It is the responsibility of the Licensee to replace all

defective meters belonging to the Licensee at his

cost. The meter with defects such as stoppage

of recording, stoppage of display, damage to

seal, burning or damage to meter etc either on

consumers complaint or upon inspection by the

Distribution Licensee shall be replaced within

the duration as specified by the Commission and

restore supply through a new meter. The released

defective meter shall be tested within 30 days in

Licensee’s lab. Wherever feasible, the data shall

be downloaded. The records of all defective meters

shall be accompanied with allied documentation of

such test results. The important data downloaded

such as meter reading and other data relevant to

billing shall be documented in the consumer ledger.

No defective meter shall be handed over to stores

without testing in Licensee’s lab.

(ii) Since the safe custody of the meter is the consumer’s

responsibility, replacement of meter due to damages

shall be at the cost of consumer.

(iii) The cost of replacement for burnt meter shall be met

by the Licensee unless it is proved otherwise that

the burning out is due to the fault of the consumer.

TAMIL NADU GOVERNMENT GAZETTE EXTRAORDINARY

(iv) When the meter is owned by the consumer and

becomes defective / damaged or when the meter

is burnt due to the fault of the consumer, it is the

responsibility of the consumer to replace the meter

by a healthy one, if he elects to continue to have his

own meter. Otherwise the Licensee shall replace

the meter and enter into an agreement for hire and

collect the specified deposits.

If after investigation, it is found that the meter has

become defective or burnt due to reasons attributable to

the consumer, the cost of new meter and other applicable

charges shall be recovered from the consumer through

subsequent bills. No fee shall be charged from the

consumer at the time of reporting by consumer or being

noticed by Licensee that the meter is defective or burnt.

Besides the said charges for replacement of defective/

burnt meter, necessary bill revision for the period of defect

or inaccurate recording of consumption , shall be made

as per provisions of this Code and the excess or deficit

charges shall be adjusted in the subsequent bills with due

intimation to the consumer in writing along with test results

and working sheet.

Sufficient rolling stock of meter shall be maintained in

every section offices of the Licensee for timely replacement

of defective meters.

(iv) When the meter is owned by the consumer and

becomes defective / damaged or burnt due to the fault

of the consumer, it is the responsibility of the consumer

to replace the meter by a healthy one, if he elects to

continue to have his own meter. Otherwise the Licensee

shall replace the meter, collect the specified deposits/

applicable Charges from the consumer.

(1) to (10) xxx

(1) to (10) xxx

(11) In case of single phase meters, the consumer shall

ensure there is no common neutral or phase or looping of

neutral or phase of two or more consumers on consumer

side wiring. If such common neutral or phase or looping

of neutral or phase comes to the notice of the Licensee

or if the earth leakage indication is displayed in the meter,

the Licensee shall inform the consumer in writing advising

him to rectify the defect to ensure proper recording of

consumption.

8. Meter Reading, Billing and intervals

(1) xxx

(2) xxx

(3) (blank)

8. Meter Reading, Billing and intervals

(1) xxx

(2) xxx

(3)

The meter shall be read at least once in every

billing cycle in urban as well as rural areas by an authorized

representative of the Distribution Licensee. Services

of all status such as existing services, newly released

services during previous billing cycle, service remaining

under disconnection etc., shall be covered in the regular

assessment of such periodicity. In case of smart meters,

the meters shall be read remotely at least once in every

billing cycle and in case of other pre-payment meters; the

meters shall be read by an authorized representative of the

Distribution Licensee at least once in every three months.

The data regarding remote assessment and billing shall

be made available to the consumer, through website or

mobile App or SMS, etc. Consumers having smart pre-

payment meters may also be given the data access for

checking their consumption.

TAMIL NADU GOVERNMENT GAZETTE EXTRAORDINARY

(4) In case of LT services the meter readings of

last digit up to and inclusive of five units shall be

rounded off to the lower multiple of ten units and

the meter readings of last digit from six to nine units

shall be rounded off to the higher multiple of ten

units.

(4) Omitted.

(5) In case of LT services, after taking the meter

readings, the particulars of meter readings,

energy consumption and charges payable will be

incorporated in the consumer meter card.

(5) In case of LT services, after taking the meter readings,

the particulars of meter readings, energy consumption and

charges payable shall be incorporated in the consumer

meter card.

Wherever the particulars of meter readings, energy

consumption, charges payable and last date for payment

etc., are sent to the consumer through SMS and Mail to the

registered mobile number and e-mail id respectively, such

communication shall also be construed as Bill-cum-Notice

in relation to the provisions contained under Regulations

8, 13 and 14 of this Code.

The intimation of disconnection for any reason shall also

be communicated to the consumer through SMS with

details of disconnection such as date, final reading, reason

for disconnection etc.

16.

(6) Payment for energy supplied shall be made

by the consumer according to the meter readings

referred to above and on delivery of a bill there

for in the case of High Tension consumers and

incorporation of current consumption charges in

the consumer meter card or assessment slip in the

case of Low Tension consumers.

(6) Procedure of generation and issue of billing:

(a) Payment for energy supplied shall be made by the

consumer according to the meter readings referred to

above and on delivery of a bill therefor in the case of

High Tension consumers and incorporation of current

consumption charges in the consumer meter card in

the case of Low Tension consumers. In case of pre-

payment metering, the Distribution Licensee shall

issue the bill, to the consumer, on his request.

Pre-payment meters shall be designed to automatically

cut off supply when the amount credited is exhausted.

This shall however not be treated as a disconnection

and the supply will be resumed whenever the meter

is recharged.

(b) The Distribution Licensee shall intimate the consumer

about despatch of bill through SMS / mail, immediately

after the despatch in case of HT services and within

a period of not more than four working days from the

date of the assessment in case of LT services. The

intimation shall consist of the details of bill amount

and the due date for payment.

The Distribution Licensee shall also upload the bill on

its website on the day of bill generation. The billing

and payment details of minimum last one year for all

consumers shall be made available on the Licensee’s

website Licensee’s website.

(c) The Distribution Licensee shall issue the first bill in

the same billing month for HT, LT CT services and

temporary services. For other services the first bill

shall be issued preferably in the same billing month

but not exceeding two billing months from the date

of effecting a new connection where post payment

meters are installed.

TAMIL NADU GOVERNMENT GAZETTE EXTRAORDINARY

16.

(d)

In case the consumer does not receive the first bill

within such period or any regular bill in subsequent

periods, he shall complain in writing to the Distribution

Licensee and the Distribution Licensee shall issue

the bill within seven days. The consumer can also

get his billing details from Licensee’s website.

(e)

The consumer is equally responsible to make the

payment promptly and regularly for the electricity

consumed by him from the Licensee.

(f)

The Distribution Licensee shall not generate more

than two provisional bills for a consumer during

one financial year and if the provisional billing

continues for more than two billing cycles except

under extraordinary situation due to force majeure,

the consumer may refuse to pay the dues until bill

is raised by the Distribution Licensee as per actual

meter reading.

(g)

The information regarding the authority with whom

grievance or complaint pertaining to bill can be

lodged shall be provided along with the bill and the

same shall also be made available on Distribution

Licensee’s website.

(h)

In case of vacation of premises, the Distribution

Licensee shall arrange to take a special reading

of the meter on receiving the consumer’s written

request and issue a final bill including all arrears till

the date of billing and issue a No-Dues certificate on

receiving final payment, within seven days from the

receipt of such payment.

17.

9. Meter readings when there is changes in

sanctioned demand etc.,

(1)

Whenever

there

change

the

sanctioned demand, the change shall be effected,

as far as possible, to coincide with the next meter

reading. If, however, it is not possible so to do, the

meter shall be reset and the maximum demand

charges shall be billed proportionately for the

respective periods.

9. Meter readings when there is changes in sanctioned

demand etc.,

(1) Whenever there is change in the sanctioned demand,

the change shall be effected, as far as possible, to coincide

with the next meter reading. However, if it is not possible to

do so, the meter shall be reset and the maximum demand

charges shall be billed proportionately for the respective

periods.

Revised Test Report (RTR) shall be taken incorporating

all relevant details of change in demand except temporary

reduction of demand. The date of RTR shall be the date

of effect of change in demand. The changes made in

respect to meter/metering system such as meter details /

CT details / C.T. ratio available / adopted, change in M.F

meter / meter box seals etc shall be documented in the

RTR clearly. However, for temporary reduction of demand

effected on seasonal basis as requested by the consumer

without any change in the metering system, the RTR is not

necessary.

(1A) Dynamic reduction of demand to suit the seasonal

requirement is applicable to Industries other than IT

services covered under IIIB and also marriage halls

covered under Tariff V. Dynamic reduction of demand shall

be effected on application by willing consumers. Such

application shall be made online in a simple format. No

inspection is necessary. The metering system need not

be de-rated for such temporary reduction of demand. The

reduction in demand shall take effect from the date of meter

reading and MD reset of succeeding assessment following

the date of application. Contracted demand shall remain

the same and continue to be unaltered in their Test report

and agreement. Revised test report is not necessary.

TAMIL NADU GOVERNMENT GAZETTE EXTRAORDINARY

(2) xxx

The reduction of demand shall be applicable for a minimum

of one billing cycle. Reduction of demand is permissible

four times in a block of one year. The period of one year

block shall be reckoned from the commencement of first

billing cycle from which reduction of demand from the

contracted demand was sanctioned. After a particular

sanction, the consumer can extend the period of reduction

of demand, provided that the application is made before

the date of expiry of billing cycle until which the reduction

of demand stands sanctioned. Also the consumer shall

have an option of applying increase in demand within

the contracted limit from the date of expiry of existing

sanction. In both cases such application for extension of

period or revision of desired demand reduction shall also

be counted for the purpose of reckoning the four times

permissible in one year.

On expiry of above period of demand reduction, the

reduced demand shall automatically be restored to the

original level of contracted demand on the date of the

expiry. In case the recorded demand exceeds the level

of reduced temporary demand in a billing cycle, the fixed

charges for the entire contracted demand shall be payable

for that billing cycle. If the temporary reduction of demand

is made or extended for a continuous period of one year by

the consumer without restoring to the contracted demand

at any point of time during that year, the reduced demand

at the end of such block of one year period shall be made

permanent as the contracted demand with revised RTR

and agreement. The metering system shall also be de-

rated if necessary. Thereafter if the consumer requires

additional demand, he shall apply afresh for the additional

demand and the terms and all charges payable at the time

of such application shall be applicable. Such applications

shall be given separate priority.

Licensee shall make required changes in the application

and billing software for seamless processing and uniform

implementation.

(2)

xxx

10. Inaccessibility of meter for reading.

(1) to (5) xxx

10. Inaccessibility of meter for reading.

(1) to (5) xxx

(6) In case of unforeseen constraints on the part of

Licensee to carry out the assessment / force-majeure

conditions, the Licensee may have the option of allowing

the consumer to send the picture of meter display of the

respective service connection that indicates the meter

reading of billing parameters and the date of such readings,

through registered mobile or e-mail to the designated

officer of the Licensee.

TAMIL NADU GOVERNMENT GAZETTE EXTRAORDINARY

19.

11. Assessment of billing in cases where there

is no meter or meter is defective:

(1)

Where supply to the consumer is given

without a meter or where the meter fixed is found

defective or to have ceased to function and no theft

of energy or violation is suspected, the quantity

of electricity supplied during the period when the

meter was not installed or the meter installed was

defective, shall be assessed as mentioned he

11. Assessment of billing in cases where the meter is

defective:

(1)

Where the meter fixed is found defective or burnt

or to have ceased to function and no theft of energy or

violation is suspected, the quantity of electricity supplied

during the period when the meter was defective, shall

be assessed based on the data downloaded through

CMRI from the defective meter and scrutiny of those

data , load curve etc., besides taking into consideration

of site condition to corroborate the assessment so made.

Wherever such downloading of data could not be done,

the reason for not getting the meter tested or the reason

for not downloading the data from the defective or burnt

meter shall be recorded and signed by the designated

authority by the Licensee. Wherever the data could not be

downloaded, the quantity of electricity supplied during the

period when the meter was defective, shall be assessed

as mentioned hereunder.

(2) to (5) xxx

(6) xxx

(7)

xxx

(2) to (5) xxx

(6) xxx

In all above cases, the relevant test results and clear

working sheet indicating the basis of computation of billing

for the back period, the period during which the meter was

found defective etc., shall be promptly communicated to

the consumer in writing under acknowledgement.

(7)

xxx

14A Notice to consumers under automated

meter reading system-

Notwithstanding anything contained in regulations

5,8,13,14 and 16 of this code or any provision in

the Distribution Code, wherever the Licensee

implements automated meter reading system

through

Automated

Meter

Reading

(AMR)

Technology/ Advanced Metering Infrastructure (AMI)

Technology using smart meters/ any other modern

technology using smart meter, the billing details

such as, Electricity Consumption, Consumption

charges for electricity, the due date of payment,

demand for additional Security Deposit, any other

demand/information etc., shall be communicated

through e-mail or SMS or Mobile App or any other

electronic mode adopted by the TANGEDCO

with prior intimation to the Commission and such

communication shall be deemed to be the notice

issued for such purposes.

14A Notice to consumers under automated meter

reading system-

Notwithstanding

anything

contained

regulations

5,8,13,14 and 16 of this code or any provision in the

Distribution Code, wherever the Licensee implements

automated meter reading system through Automated

Meter Reading (AMR) Technology/ Advanced Metering

Infrastructure (AMI) Technology using smart meters

/ any other modern technology using smart meter or

computerized billing, the billing details such as, Electricity

Consumption, Consumption charges for electricity, the due

date of payment, demand for additional Security Deposit,

tamper indications if displaced, any other demand /

information etc., shall be communicated through e-mail

or SMS to the registered mobile number/e-mail id or any

other electronic mode adopted by the Licensee with prior

intimation to the Commission and such communication

shall be deemed to be the notice issued for such purposes.

For this purpose, all consumers have to register

their mobile number / e-mail id with the Licensee and

it is the responsibility of the consumer to ensure the

correctness and periodical updation of mobile number

and e-mail id, so registered. However, the Licensee has

to provide appropriate facility for such verification and

updation.

15. Mode of Payment

(1) The licensee shall issue receipts for every

recovery or payment from the consumers.

15. Mode of Payment

(1) Consumer shall have option to pay bills online or offline.

The Licensee shall issue receipts for every recovery or

payment from the consumers.

TAMIL NADU GOVERNMENT GAZETTE EXTRAORDINARY

(2) All High Tension bills, including those on account

of miscellaneous charges, shall be paid within the

due date fixed by the Licensee from the date of

the bill. The High Tension Consumer shall pay the

bills in cash or by demand draft on local bank or

Cheque drawn on a bank at the headquarters of the

designated authority of the distribution licensee or

through electronic payment or collection through

bank’s branch counters or post office as stipulated

by the distribution licensee. Payment for amounts

exceeding Rs.2000/- (Rupees two thousand only)

is preferred by DD/ Cheque. Depending on the

circumstances, the designated authority of the

distribution licensee shall however accept cash

payments also and advise the consumer for future

remittances by DD / Cheque. In case the Cheque

is dishonored for any reason whatsoever, the

High Tension consumer will be required to pay

the High Tension bills in cash or by demand draft

thereafter. If the payment is not received within

fifteen days (notice period) from the expiry of the

due date allowed for payment, the supply will be

disconnected. However the consumer may be

allowed extension of time to make payment beyond

the expiry of the notice period allowed for payment,

on an application made to the designated authority

of the Distribution Licensee, subject to the levy of

BPSC as specified in this Code.

(3) Low Tension Consumers shall pay the amount

due in cash or by money order or by demand draft

on local bank, or by Cheque drawn on a bank where

the Distribution Section Office is located or through

electronic payment or collection through bank’s

branch counters or post office, etc. as stipulated

by the distribution licensee. However, local bodies

and Railways may issue Cheque on the banks

situated in the place of their office and the Licensee

may claim the collection charges, if any, from

such consumers. Payment for amounts exceeding

Rs.5000/-(Rupees five thousand only) is preferred

by DD / Cheque. Depending on the circumstances,

thedesignated authority of the distribution licensee

shall however accept cash payments also and

advise the consumer for future remittances by DD

/ Cheque.

(4) xxx

(2) All High Tension bills, including those on account of

miscellaneous charges, shall be paid within the due date

fixed by the Licensee from the date of the bill. The High

Tension Consumer shall pay the bills through electronic

mode such as RTGS / NEFT / Online money transfer for

all payments of more than Rs.1000/-. Depending on the

circumstances, the designated authority of the Distribution

Licensee shall however accept cash payments on special

occasions and unavoidable circumstances. If the payment

is not received within fifteen days (notice period) from the

expiry of the due date allowed for payment, the supply will

be disconnected. However the consumer may be allowed

extension of time to make payment beyond the expiry of

the notice period allowed for payment, on an application

made to the designated authority of the Distribution

Licensee, subject to the levy of BPSC as specified in this

Code.

(3) Low Tension Consumers shall pay the amount due

in cash or online or by money order or by demand draft

on local bank, or by Cheque drawn on a bank where the

Distribution Section Office is located or through electronic

payment or collection through bank’s branch counters or

post office, etc. as stipulated by the Distribution Licensee.

However, local bodies and Railways may issue Cheque

on the banks situated in the place of their office and the

Licensee may claim the collection charges, if any,

from such consumers. Payment for amounts exceeding

Rs.1000/- (Rupees one thousand only) is preferred

by DD / Cheque / online payment. Depending on the

circumstances, thedesignated authority of the Distribution

Licensee shall however accept cash payments also

and advise the consumer for future remittances by DD /

Cheque / online payment.

(4) xxx

16. Option to pay charges in advance

The consumers who opt for depositing electricity

charges in advance shall be permitted to do so.

Such deposits shall be recorded in the consumer

meter card. Interest at Bank rate or such rate as

specified by the Commission shall be calculated on

such balance advance amount and credited to the

consumer Ledger accounts.

16. Option to pay charges in advance

The consumers who opt for depositing electricity charges

in advance shall be permitted to do so. Such deposits shall

be recorded in the consumer meter card. Interest at Bank

rate or such rate as specified by the Commission shall be

calculated on such balance advance amount and credited

to the consumer Ledger accounts.

If the meagre balance (difference between the billed

electricity charges and higher amount paid by the

consumer) could not be given to the consumer due to

scarcity of small denomination of amount or the consumer

had prepared cheque with excess amount inadvertently,

the due balance may be credited to the advance of the

consumer account with the oral consent of the consumer.

TAMIL NADU GOVERNMENT GAZETTE EXTRAORDINARY

17. Agreement with respect to Supply:

Issues on recovery of charges

(1) to (6) xxx

(7) The licensee shall on receipt of the notice referred

to in sub–regulation (3) make such adjustment of

the dues due to him from the consumer as may be

necessary to clear the dues from the consumer

against the security deposit or additional security

deposit or any other deposit made by the consumer,

and after making such adjustment, refund the

balance deposit, if any, to the consumer within three

months from the date of expiry of the notice period

referred to in sub – regulation (3).

17. Agreement with respect to Supply:

Issues on recovery of charges

(1) to (6) xxx

(7) The Licensee shall on receipt of the notice referred to

in sub–regulation (3) make such adjustment of the dues

due to him from the consumer as may be necessary to

clear the dues from the consumer against the Security

Deposit or additional Security Deposit or any other deposit

made by the consumer, and after making such adjustment,

refund the balance deposit, if any, to the consumer within

three months from the date of expiry of the notice period

referred to in sub-regulation (3) by direct credit to the

account of consumer under advice to him, if bank account

details are provided.

17.

(8) Where any consumer has more than one service

connection, if he defaults in the payment of dues

relating to any one of the service connections, the

licensee may cause other service connections in

the name of the consumer to be disconnected on

issuing proper notice till all the arrears due for all

the service connections are paid, notwithstanding

the fact that the service connections are covered

under separate agreements.”

9(a) to 9(c) xxx

17.

(8) Where any consumer has more than one service

connection, if he defaults in the payment of dues relating

to any one of the service connections that includes dues

pointed out by validated audit, charges due to theft of

energy, unauthorised use of electricity, violation, dues

relating to deposit contribution works, etc., the Licensee

may include such dues in other service connection(s)

in the name of the consumer and cause those service

connection(s) to be disconnected after issuing proper

notice with working sheet and quoting the authority under

which such dues are payable, till all the arrears due for all

the service connections are paid, notwithstanding the fact

that the service connections are covered under separate

agreements.

9(a) to 9(c) xxx

19.

Unauthorized

use

Electricity

–

Investigation and Enforcement Provisions

(1) to (5) xxx

(6) The assessment under this section shall be

made at a rate equal to twice the tariff applicable for

the relevant category of services specified in sub-

section (5).

Explanation:

xxx

19. Unauthorized use of Electricity – Investigation and

Enforcement Provisions

(1) to (5) xxx

(6) The assessment under this section shall be made

at a rate equal to twice the tariff applicable for the

relevant category for which the load was found to have

been misused for the period specified in sub-section (5)

excluding the cost of supplied electricity already paid

by the consumer for the units / demand recorded in the

meter for the period for which such assessment is made.

The formula for the assessment is given in FORM 8-A in

Appendix to this Code.

Explanation:

xxx

22. Restoration of supply of electricity

(1) The Licensee shall restore the supply to the

service immediately and in any case not exceeding

twelve hours in the case of urban areas and twenty

four hours in the case of rural areas on recovery of

electricity charges or such other sums together with

any expenses incurred by the Licensees in cutting

off and re-connecting the supply.

(2) to (5) xxx

22. Restoration of supply of electricity

(1) The Licensee shall restore the supply to the service

immediately and in any case not exceeding six working

hours on receipt of electricity charges or such other dues

and other charges as applicable.

(2) to (5) xxx

TAMIL NADU GOVERNMENT GAZETTE EXTRAORDINARY

22 (6).

(i) xxx

(ii) The authorized Officer of the Licensee may

permit such consumer to pay the outstanding

in installments and to avail reconnection on

receipt of 40% of the total arrears outstanding

after closing of account due to the licensee,

which include –

(a) Arrears on the date of disconnection

(b) Tariff minimum and meter rent for the period

of six months from the date of disconnection

(including the notice period)

of payment.

(d) The balance 60% of the amount shall be

collected in ten monthly installments.

(e) In addition to the above, the full amount of

Security Deposit adjusted while closing of

account shall be collected in one lump sum

before effecting new service connection.”

Explanation: For the purpose of removal of doubts,

it is hereby declared that any tariff minimum

collected by the Tamil Nadu Electricity Board

prior to the date of publication of the Tamil Nadu

Electricity Supply (Amendment) Code, 2006 in the

Tamil Nadu Government Gazette, that is to say prior

to 21st June 2006 on the basis of sub-regulation (6)

as it stood before the said amendment need not be

refunded by the Tamil Nadu Electricity Board.

22 (6).

(i) xxx

(ii) The authorized Officer of the Licensee may permit

such consumer to pay the outstanding in installments

and to avail reconnection on receipt of 40% of the total

arrears outstanding after closing of account due to the

Licensee, which include –

(a) Arrears on the date of closure of accounts.

(b) The applicable BPSC / interest up to the date of

payment.

(c) The balance 60% of the amount shall be collected

in ten monthly installments. In addition to the

above, the full amount of Security Deposit adjusted

while closing of account shall be collected in one

lumpsum along with the aforesaid portion of 40%

before effecting restoration of supply.

Explanation: For the purpose of removal of doubts, it is

hereby declared that any tariff minimum collected by the

Tamil Nadu Electricity Board prior to the date of publication

of the Tamil Nadu Electricity Supply (Amendment) Code,

2006 in the Tamil Nadu Government Gazette, that is to

say prior to 21st June 2006 on the basis of sub-regulation

(6) as it stood before the said amendment need not be

refunded by the Tamil Nadu Electricity Board.

30.

23(AA) The Procedure for assessment of the

electricity charges, disconnection of supply of

electricity and removing the meter, electric line,

electric plant and other apparatus in case of

theft of electricity as detailed in section 135 of

the Act is given below:

(1) to (6) xxx

(7) Where it is established that there is a case of

theft of energy, the authorized officer shall assess

the quantum of energy consumption for the past

twelve months as per the assessment formula

given in Form 8 in Appendix to this code and

prepare provisional assessment order for the

charges for such consumption at two times of the

tariff applicable (i.e., the applicable tariff for the

purpose for which the pilfered energy was used)

and serve on the accused person under proper

receipt. The authorized officer may reduce the

period for such billing if it is established by the

facts or documents submitted in the representation

of the accused person or any such other evidence

observed by the authorized officer. Wherever

electronic meters are installed and the load curves

are studied periodically, the period of theft could be

limited to the exact period as could be determined

scientifically. The authorized officer shall record

reasons for such reduction in the period of billing,

in the assessment order. The energy consumption

arrived at as per the formula referred to in the

said Form 8 will be charged excluding the energy

consumption recorded by the meter as per the rates

specified by the Commission’s Tariff Order.

23(AA) The Procedure for assessment of the electricity

charges, disconnection of supply of electricity and

removing the meter, electric line, electric plant and

other apparatus in case of theft of electricity as

detailed in section 135 of the Act is given below:

(1) to (6) xxx

(7) Where it is established that there is a case of theft of

energy, the authorized officer shall assess the quantum of

energy consumption for the past twelve months as per the

assessment formula given in FORM 8 in Appendix to

this code and prepare provisional assessment order

for the charges for such consumption at two times of the

tariff applicable (i.e the applicable tariff for the purpose

for which the pilfered energy was used) and serve on the

accused person under proper receipt. The authorized

officer may reduce the period for such billing if it is

established by the facts or documents submitted in the

representation of the accused person or any such other

evidence observed by the authorized officer. Wherever

electronic meters are installed and the load curves are

studied periodically, the period of theft could be limited

to the exact period as could be determined scientifically.

The authorized officer shall record reasons for such

reduction in the period of billing, in the assessment order.

The energy consumption arrived at as per the formula

referred to in the said FORM 8 will be charged excluding

the energy consumption recorded by the meter as per the

rates specified by the Commission’s Tariff Order.

TAMIL NADU GOVERNMENT GAZETTE EXTRAORDINARY

Provided that if the quantum of energy consumption

is recorded in the meter installed by the Distribution

Licensee in the consumer’s premises, the authorized

officer shall arrive such energy consumption as

per the assessment formula given in Form 8-A in

Appendix to this Code.

(8) to (22) xxx

Provided that Section 135 shall be invoked only for the

following cases involving the offence of theft of energy:

(iv) Cases where the energy is not recorded/ partially

recorded in the meter.

(v) Cases of illegal restoration of disconnected service

supply to disconnected service in any manner.

(vi) Cases of unauthorized usage of power from agricultural

and Hut services.

(8) to (22) xxx

31.

Form 8

[See Regulation 23 (AA) (7)]

FORMULA TO ASSESS THE QUANTUM

OF ENERGY IN CASE OF THEFT OF

ELECTRICITY

I.(A) to (D) xxx

(E) i. xxx.

ii (a) For High Tension Service connections, the

maximum demand shall be assessed as

75% of the total connected load at the time

of inspection subject to a minimum of the

contracted demand. A power factor of 0.90

lag may be used for conversion of KVA or

KW.

(b) Assessment of demand charges:-

Twice the appropriate H.T. tariff rate for

maximum demand.

II. Assessment

quantum

energy

consumption in a case of illegal restoration of

supply to a disconnected service connection

shall be as follows:

(A) The period of assessment will be for twelve

months immediately preceding the date of

detection of the violation or for the period

from the date of disconnection of the service

connection to the date of detection of the

illegal restoration, whichever period is less:

(B) The quantum of energy consumed for

assessment of charges for theft of electricity

in accordance to sub-regulation 7 of

regulation 23AA shall be as follows:

(i) When the meter is healthy:- Units recorded

from the date of disconnection of the service

connection to the date of detection.

(ii) When the meter is found defective:- Quantum

of energy computed (U) using the formula

above.

FORM 8

[Refer Regulation 23 (AA) (7)]

FORMULA TO ASSESS THE QUANTUM OF

ENERGY IN CASE OF THEFT OF ELECTRICITY

I.(A) to (D) xxx

(E) i. xxx.

ii Assessment of quantum of demand charges in HT

service and fixed charges in LT services:

(a)

For all Service connections, the maximum demand

shall be assessed as 75% of the total connected

load at the time of inspection subject to a minimum

of the sanctioned / contracted demand. A power

factor of 0.90 lag for HT and 0.85 lag for LT shall be

used for conversion between kVA and kW.

(b)

Assessment of demand charges for HT services:-

Twice the appropriate H.T. tariff rate for maximum

demand.

(c)

Assessment of fixed charges for LT services:-

Twice the appropriate LT tariff rate for fixed charges.

II. Assessment of quantum of energy consumption

and charges in a case of illegal restoration of supply

to a disconnected service connection shall be as

follows:

(A) The period of assessment will be for twelve months

immediately preceding the date of detection of the

illegal restoration of supply or for the period from the

date of disconnection of the service connection to the

date of detection of the illegal restoration, whichever

period is less:

(B) The quantum of energy for assessment and

computation of assessment charges for illegal

restoration of supply shall be as follows:

(i) When the meter is healthy:- Units recorded from the

date of disconnection of the service connection

to the date of detection. The assessment shall be

equal to twice the tariff applicable that includes both

the energy and demand / fixed charges. The tariff

charges for the units/demand recorded in the meter

for the period for which the assessment is made

shall not be collected. If collected, the same shall be

credited to the consumer account.

(ii) When the meter is found defective:- Quantum of

energy consumed by illegal restoration of energy (U)

shall be computed using the formula above given in

part I.

TAMIL NADU GOVERNMENT GAZETTE EXTRAORDINARY

applicable energy charges and two times

the applicable demand charges where

applicable.

(C) The assessment shall be at two times the applicable

charges of electricity that includes both energy

charges and demand/fixed charges.

(D) In addition to the above assessment charges, all other

procedures laid down under sub-regulation 23 (AA)

of this Code including the stipulations in regard to

compounding the offence shall be followed.

Note: The applicable tariff as specified for assessment is

the tariff in force during such period of assessment

for all the above cases dealt under FORM 8.

33.

Form 8-A

[(See proviso of clause 23 (AA)( 7)]

FORMULA TO ASSESS THE QUANTUM OF

MISUSED ENERGY IN THE CASE WHOEVER

DISHONESTLY USES ELECTRICITY FOR THE

PURPOSE OTHERTHAN FOR WHICH THE

USAGE OF ELECTRICITY WAS AUTHORIZED

AS REFERRED IN SECTION 135 (1)(e) OF THE

ELECTRICITY ACT 2003

(i) Quantum of misused energy :

U = a x ( b / c) kWh

where

a — Total consumption recorded during the

preceding period of existence of such

violations limited to a specified period

b – misused load found at the time of inspection

c – total connected load found at the time of

inspection

(ii) Penal

charges

account

unauthorized use of energy

= (2 x U x d) – (U x e)

where

U - Quantum of misused energy, kWh

d - Tariff of unauthorized use

e - Tariff of authorized use

(iii) Period of unauthorized use

The authorized officer may take into account the

following and arrive at the least period (duration) of

unauthorized use of electricity:

(a) for the period of twelve months

(b) for the period from the date of prior inspection

if any by the licensee’s officer to the date of

detection

of detection

(d) wherever electronic meters are installed and

the load curves are studied periodically, the

period of unauthorized use of electricity could

be limited to the exact period as could be

determined scientifically.

(e) Based on the valid document produced by the

accused person.

(f) For any other reasonable period as assessed

by the authorized officer to the best of his

judgment.

FORM 8-A

[Refer Regulation 19 (6)]

FORMULA OF ASSESSMENT TOWARDS

UNAUTHORIZED USE OF ELECTRICITY UNDER

SECTION 126 OF THE ELECTRICITY ACT 2003.

(i) Quantum of misused energy :

U = a x ( b / c) kWh

where

a – Total consumption recorded during the preceding

period of existence of such violations limited to a

specified period

b – misused load found at the time of inspection

c – total connected load found at the time of inspection

(ii) Amount of assessment on account of unauthorized

use of energy

= [(2 x U x d) – (U x e)] + [(2 x b x F1) – (b x F2)]

where

U - Quantum of misused energy, kWh

d - Tariff of unauthorized use

e - Tariff of authorized use

F1- Demand / fixed charges of Unauthorized use

F2- Demand / fixed charges of authorized use

b - Quantum of unauthorised demand in kW / kVA

(iii) Period of unauthorized use

The authorized officer may take into account the following

and arrive at the least period (duration) of unauthorized

use of electricity:

(a) for the period of twelve months

(b) for the period from the date of prior inspection if any

by the Licensee’s officer to the date of detection

(c) from the date of service connection to the date of

detection

(d) wherever electronic meters are installed and the

load curves are studied periodically, the period of

unauthorized use of electricity could be limited to the

exact period as could be determined scientifically.

(e) Based on the valid document produced by the

accused person.

(f) For any other reasonable period as assessed by the

authorized officer to the best of his judgment.

Note: The tariff for unauthorized use (d) as specified in the

above formulae for assessing the charges is the tariff in

force during such period of assessment

TAMIL NADU GOVERNMENT GAZETTE EXTRAORDINARY

Form 9

[ See Regulation 23 (AA) (8)]

Provisional Assessment order for *theft of

energy under section

135/138 of the Electricity Act, 2003.

From

(The Authorised Officer), (Full address of the

person in whose

name the service

connection stands

(or) occupier

(or) enjoyer, etc.)

Letter No.……………………,dated………

Sir,

Sub: *Theft of energy – Detected in SC No………

Provisional Assessment Order - Reg.

Ref: Inspection Report dated …

1.0

On…………………………..(the

day,

month,

year

inspection)

at………………..

(time) hours the service connection in SC

No……………………..

located

Door

No………………,

No………………….

(Full

address

the

service

connection)

which is/was in the name of Thiru/Thirumathy

………………………… was inspected by me in

the presence of you/your representative Thiru/

Thirumathy …………………………………………..

2.0 *During the inspection it was found that an

offence of theft of energy has been committed ……

…………………………………………………………

……………………

(describe the actual mode of theft with details of

artificial means found in the service/unauthorized

reconnection

disconnected

service

connection). By committing the said offence, you

have dishonestly abstracted, consumed and used

energy with the intention to defraud the licensee.

The above said illegal abstraction, consumption

and use of energy is punishable under section 135

of the Electricity Act 2003.

3.0 The approximate loss caused by you due

to dishonest abstraction/illegal restoration of

supply is assessed at Rs………………. (Rupees

……………………………………………)

accordance with the regulations of the Tamil Nadu

Electricity Supply Code, and a working sheet is

enclosed herewith.

FORM 9

[ Refer Regulation 23 (AA) (8)]

Provisional Assessment order for *theft of energy /

Illegal restoration of supply under section

135 / 138 of the Electricity Act, 2003.

From

(The Authorised Officer),

(Full address of the

person in whose

name the service

connection stands

(or) occupier

(or) enjoyer, etc.)

Letter No.……………………,dated………

Sir,

Sub: *Theft of energy / Illegal restoration of supply –

Detected in HT/LT SC No…………Tariff….Provisional

Assessment Order - Reg.

Ref: Inspection Report dated …

1.0 On…………………………..(the day, month, year

of inspection) at………………..(time) hours the service

connection in SC No…………………….. located at Door

No………………, in SF No…………………. (Full address of

the service connection) which is/was in the name of Thiru/

Thirumathy ………………………… */and its installation

being occupied / used by …………………………….. was

inspected by me in the presence of you/your representative

Thiru/Thirumathy …………………………………………..

2.0 *During the inspection it was found that an offence

of theft of energy/ Illegal restoration of supply has been

committed ……………………………………………………

…………………………………………………………………

…………………………………………………………

(describe the actual mode of theft with details of artificial

means found in the service/unauthorized reconnection of a

disconnected service connection). By committing the said

offence, you have dishonestly abstracted, consumed and

used energy with the intention to defraud the Licensee.

The above said illegal abstraction, consumption and use

of energy is punishable under section 135 / 138 of the

Electricity Act 2003.

The service connection was disconnected on the date of

detection of above offence.

3.0 The approximate loss caused by you due

dishonest

abstraction/illegal

restoration

supply

assessed

Rs……………….

(Rupees

….……………………………………………) in accordance

with the regulations of the Tamil Nadu Electricity Supply

Code, and a working sheet is enclosed herewith.

TAMIL NADU GOVERNMENT GAZETTE EXTRAORDINARY

4.0 The assessment amount as referred to above

shall be paid within 7 working days from the date of

receipt of this order.

5.0 If you are desirous of filing objections, if any,

against the provisional assessment, you may send

your explanation to the address of the undersigned

with sufficient proof, within seven days from the date

of receipt of this order. You may also choose to appear

in person or through an authorised representative

with relevant documents for an enquiry before the

undersigned.

6.0 You are requested to acknowledge the receipt

of this order immediately.

Yours Faithfully,

(Authorised Officer )

Encl: Copies of

1. Report

2. Statement Recorded (if any)

3. Mahazar

Copy submitted to: ………………………….

Copy to

He is instructed to arrange to serve this order to the

accused person with dated acknowledgement and

send the acknowledgement to this office.

* Strike out whichever is not applicable.

4.0 The assessment amount as referred to above shall be

paid within 7 working days from the date of receipt of this

order.

5.0 If you are desirous of filing objections, if any, against

the provisional assessment, you may send your explanation

to the address of the undersigned with sufficient proof,

within seven days from the date of receipt of this order.

You may also choose to appear in person or through an

authorised representative with relevant documents for an

enquiry before the undersigned within 10 days from the

date of receipt of this order.

6.0 You are requested to acknowledge the receipt of this

order immediately.

Yours Faithfully,

(Authorised Officer )

Encl: Copies of

1. Inspection Report

2. Statement Recorded (if any)

3. Mahazar

4. Working sheet as per FORM 8

Copy submitted to: ………………………….

Copy to

He is instructed to arrange to serve this order to the

accused person with dated acknowledgement and send the

acknowledgement to this office.

* Strike out whichever is not applicable. (If offence is theft of

energy, section 135 is applicable, strike out section 138. If

offence is illegal restoration of supply, both section 135 and

138 are applicable.

Form 10

[ See Regulation 23 (AA) (15)]

Final Assessment order for *theft of energy under

section

135 of the Electricity Act, 2003.

From

(The Authorised Officer), (Full address of the

person in whose

name the service

connection stands

(or) occupier

(or) enjoyer, etc.)

Letter No.……………………,dated………

Sir,

Sub: *Theft of energy– Detected in SC No…………….

Final Assessment Order - Reg.

Ref: 1. Provisional Assessment Order…

*2. Your reply….

***

FORM 10

[ Refer Regulation 23 (AA) (15)]

Final Assessment order for *theft of energy/Illegal

restoration of supply under section

135/138 of the Electricity Act, 2003.

From

(The Authorised Officer),

(Full address of the

person in whose

name the service

connection stands

(or) occupier

(or) enjoyer, etc.)

Letter No.……………………,dated………

Sir,

Sub: *Theft of energy/Illegal restoration of supply –

Detected in HT/LT SC No…………….Tariff…. - Final

Assessment Order - Reg.

Ref: 1. Provisional Assessment Order…

*2. Your reply….

***

TAMIL NADU GOVERNMENT GAZETTE EXTRAORDINARY

1.0 *On…………………………..(the day, month,

year of inspection) at……………….. (time) hours

the service connection SC No……………………..

located

Door

No………………,

No…………………. (Full address of the service

connection) which is/was in the name of Thiru /

Thirumathy ………………………… was inspected

by me in the presence of you/your representative

Thiru/Thirumathy …………………………….

2.0 *During the inspection it was found that

an offence of theft of energy/Illegal restoration of

supply has been committed ………………………

…………………………………………………………

… (describe the actual mode of theft with details

of artificial means found in the service/unauthorized

reconnection

disconnected

service

connection). By committing the said offence, you

have dishonestly abstracted, consumed and used

energy with the intention to defraud the licensee.

The above said illegal abstraction, consumption

and use of energy is punishable under section 135

of the Electricity Act 2003.

3.0 A provisional assessment was issued to you

in the reference cited and you were allowed to file

your objections and to appear for a hearing as per

the Tamil Nadu Electricity Supply Code.

4.0 On a detailed examination and on

consideration of your explanation offered, facts and

records furnished in your letter / during the personal

hearing, it is found that the theft of electricity has

been committed by you as described below:-

(A reasoned/detailed order to be passed by the

Officer concerned taking into consideration of

the theft of electricity noticed, explanation and

the findings, etc., Reference to be made to the

materials in support of the claim of the licensee

about the existence of theft, the involvement or

the role of the consumer with reference to the said

theft of energy, submissions made by the accused

person in his written reply as well as during his

personal hearing, and reasons for acceptance and

rejection of the same ).

5..0 * The loss caused by you due to dishonest

abstraction/illegal restoration of supply is assessed at

Rs………………(Rupees ……………………………)

in accordance with the regulations of the

Tamil Nadu Electricity Supply Code, and a working

sheet is enclosed herewith. This assessment

amount referred to above shall be paid within seven

working days from the date of receipt of this order.

You are requested to acknowledge the receipt of

this order immediately.

Yours Faithfully,

(Authorised Officer)

1.0 *On…………………………..(the day, month, year

of inspection) at……………….. (time) hours the service

connection bearing SC No…………………….. located

at Door No………………, in SF No…………………. (Full

address of the service connection) which is/was in the

name of Thiru / Thirumathy ………………………… /and

its installation being occupied / used by…………….was

inspected by me in the presence of you/your representative

Thiru/Thirumathy …………………………….

2.0 *During the inspection it was found that an offence

of theft of energy/Illegal restoration of supply has been

committed

…………………………………………………

……………………………………………………………

………………………… (describe the actual mode of

theft with details of artificial means found in the service/

unauthorized reconnection of a disconnected service

connection). By committing the said offence, you have

dishonestly abstracted, consumed and used energy with

the intention to defraud the Licensee. The above said

illegal abstraction, consumption and use of energy is

punishable under section 135/138 of the Electricity Act

2003.

3.0 A provisional assessment was issued to you in

the reference cited and you were allowed to file your

objections and to appear for a hearing as per the

Tamil Nadu Electricity Supply Code.

4.0 *As you have not made any objection or representation/

On detailed examination and on careful consideration of

your explanation offered, facts and records furnished in

your letter / during the personal hearing, the final order is

issued herewith as described below:-

(A reasoned / detailed speaking order to be passed by

the Officer concerned after thorough analysis of the

theft of electricity noticed, inspection report , explanation

offered and the findings, etc., Reference to be made to

the materials in support of the claim about the existence

of theft, the involvement or the role of the consumer with

reference to the said theft of energy, relevant rules and

regulations relating to consumers’ duty and obligations,

submissions made by the accused person in his written

reply as well as during his personal hearing, documents

/ materials submitted by him etc., and reasons for

acceptance and rejection of the same)

5..0 * The loss caused by you due to above explained theft

of energy illegal restoration of supply is finally assessed

Rs………………(Rupees

……………………………)

in accordance with the regulations of the Tamil Nadu

Electricity Supply Code, and a working sheet is enclosed

herewith. This final assessment amount shall be paid

within seven working days from the date of receipt of this

order.

You are requested to acknowledge the receipt of this order

immediately.

Yours Faithfully,

(Authorised Officer )

TAMIL NADU GOVERNMENT GAZETTE EXTRAORDINARY

Encl: Copies of

1. Report

2. Statement Recorded (if any)

3. Mahazar

4. Provisional Assessment Order.

Copy submitted to:

He is instructed to arrange to serve the order to the

accused person with dated

acknowledgement and send the same to this office.

Encl: Copies of

1. Inspection Report

2. Statement Recorded (if any)

3. Mahazar

4. Provisional Assessment Order.

5. Working sheet as per FORM 8

Copy submitted to:

He is instructed to serve the order to the accused person

with dated acknowledgement and send the same to this

office.

* Strike out whichever is not applicable. (If offence is theft

of energy, section 135 is applicable, strike out section 138.

If offence is illegal restoration of supply, both section 135

and 138 are applicable)

Form 11

[ see Regulation 23(AA) (22)]

Compounding of offence under section 152 of

the Electricity Act, 2003.

From

(The

Authorized

Officer)

Full address of the

person in whose Name

the service connection

stands (or) occupier

(or) enjoyer, etc.)

Letter No.…………………………..,dated…………

Sir,

Sub: *Theft of energy – Detected in SC

No…- Order on Compounding

Amount - Reg.

1.0 *On…………………………..(the day, month,

year of inspection) at………………..(time) hours

the service connection in SC No……………………..

located

Door

No………………,

No………………….

(Full

address

the

service connection) which is/was in the name

Thiru/Thirumathy

…………………………

was inspected by me in the presence of

you/your

representative……………..

Thiru/

Thirumathy………………………………………

2.0

*During

the

inspection

was

found

that an offence of theft of energy has been

committed................................................................

................. (describe the actual mode of theft

with details of artificial means found in the

service/authorized reconnection of a disconnected

service connection). By committing the said offence,

you have dishonestly abstracted, consumed and

used energy with the intention to defraud the

lecensee.

FORM 11

[ Refer Regulation 23(AA) (22)]

Compounding of offence under section 152 of the

Electricity Act, 2003.

From

(The

Authorized

Officer),

Full address of the person

in whose name the service

connection stands (or) occupier

(or) enjoyer, etc.)

Letter No.…………………………..,dated…………

Sir,

Sub: *Theft of energy / Illegal restoration of

supply – Detected in HT/LT SC No……

Tariff….- Order on Compounding

Amount - Reg.

1.0 *On…………………………..(the day, month, year

of inspection) at………………..(time) hours the service

connection No…………………….. located at Door

No………………, in SF No…………………. (Full address of

the service connection) which is / was in the name of Thiru

/ Thirumathy ………………………… / and its installation

being occupied / used by……………….was inspected

by me in the presence of you/your representative. Thiru/

Thirumathy…………………………..

2.0 *During the inspection it was found that an offence

of theft of energy/ Illegal restoration of supply has been

committed………………………...………………………

(describe the actual mode of theft with details of artificial

means found in the service/unauthorized reconnection of a

disconnected service connection). By committing the said

offence, you have dishonestly abstracted, consumed and

used energy with the intention to defraud the Licensee.

TAMIL NADU GOVERNMENT GAZETTE EXTRAORDINARY

3.0 The above said illegal abstraction, consumption

and use of energy is punishable under section

135 / 138 of the Electricity Act, 2003.

4.0 As you have opted for compounding of

offence under section 152 of the Electricity Act,

2003, you are requested to pay Rs………………..

(Rupees…………………) towards the compounding

of the offence as mentioned above.

Yours Faithfully,

(Authorized officer)

Encl: Working sheet.

Copy to …………….

3.0 The above said illegal abstraction, consumption and

use of energy is punishable under section 135 / 138 of the

Electricity Act, 2003.

4.0 As you have opted for compounding of offence under

section 152 of the Electricity Act, 2003, you are requested

to pay Rs………………. (Rupees……………………..…)

towards the compounding of the offence as mentioned

above.

Yours faithfully,

(Authorized officer)

Encl: Working sheet.

Copy to …………

* Strike out whichever is not applicable. (If offence is theft

of energy, section 135 is applicable, strike out section 138. If

offence is illegal restoration of supply, both section 135 and

138 are applicable )

37.

Form-12

Provisional Assessment order for unauthorised

use of electricity under section 126 of the

Electricity Act, 2003.

From

(The Assessment Officer), (Full address of the

person in whose name

the service connection

stands (or) occupier

(or) enjoyer, etc.)

[

Letter No.…………..,dated……….

Sir,

Sub:- Unauthorised use of Electricity detected in

HT/LT SC No………… of Tariff No………

- Section 126 of the Electricity Act, 2003

– Issue of Provisional Assessment Order -

Reg.

Ref:- Inspection Report dated …………….

1.0 *On………………………….. (the day, month,

year of inspection) at ……………….. (time) hours, the

electricity service connection No……………………..

located

Door

No………………,

No…………………. (Full address of the service

connection) which is/was in the name of Thiru/

Thirumathy ………………………… was inspected by

me in the presence of you/your representative Thiru/

Thirumathy ……………………………………..

2.0 During the inspection, unauthorised use of

electricity was noticed as detailed below:

……………………………...…………………………

(describe the actual mode.

unauthorised use of electricity as per the section

126 of the Act). The above said unauthorised use

of electricity is punishable under section 126 of the

Electricity Act, 2003.

3.0 A copy of the inspection report is enclosed.

A copy of the mahazar prepared at your premises

and acknowledgement obtained from you / your

representative has already been furnished to

you / your representative. A copy of the statement

recorded and signed by you / your representative is

also enclosed.

FORM 12

[ Refer Regulation 19(A)(4)]

Provisional Assessment order for unauthorised use

of electricity under section 126 of the Electricity Act,

2003.

From

(The Assessment Officer),

(Full address of the

person in whose name

the service connection

stands (or) occupier (or)

enjoyer, etc.)

Letter No.…………..,dated……….

Sir,

Sub:- Unauthorised use of Electricity detected in HT/LT

SC No………… Tariff ……… - Section 126 of

the Electricity Act, 2003 – Issue of Provisional

Assessment Order - Reg.

Ref:- Inspection Report dated …………….

1.0 On………………………….. (the day, month, year of

inspection) at ……………….. (time) hours, the electricity

service connection No…………………….. located at Door

No………………, in SF No…………………. (Full address of

the service connection) which is/was in the name of Thiru/

Thirumathy …………………………/ and its installation

being occupied / used by …………………………… was

inspected by me in the presence of you/your representative

Thiru/Thirumathy ……………………………………..

2.0 During the inspection, unauthorised use of electricity

was noticed as detailed below:

………………………………………………

(describe

the

actual mode of unauthorised use of electricity as per the

section 126 of the Act). The above said unauthorised use of

electricity is punishable under section 126 of the Electricity

Act, 2003.

3.0 A copy of the inspection report is enclosed. A copy of the

mahazar prepared at your premises and acknowledgement

obtained from you / your representative has already been

furnished to you / your representative. A copy of the

statement recorded and signed by you / your representative

is also enclosed.

TAMIL NADU GOVERNMENT GAZETTE EXTRAORDINARY

4.0 You are hereby called upon to stop the said

unauthorised use of electricity also remove the

equipment used for the said unauthorised use of

electricity immediately.

5.0 The provisional assessment works out

Rs………………………………

per

the

sub-sections (5) and (6) of section 126 of the

Electricity Act, 2003. and a working sheet is

enclosed. The amount shall be deposited within

seven days from the date of receipt of this order,

Otherwise, the Service Connection is liable to be

disconnected without further notice.

6.0 If you are desirous of filing objections, if any,

against this provisional assessment, you may send

your explanation to the address of the undersigned

with sufficient proof, within seven days from the

date of receipt of this order. You may also choose

to appear in person or through an authorised

representative with relevant documents for an

enquiry before the undersigned.

7.0 If no objection is received from you against this

provisional assessment order within the stipulated

period or if the objection received is found to be

not convincing, further action to pass final order of

assessment shall be taken without further notice.

8.0 You are requested to acknowledge the receipt

of this order with other enclosures immediately.

Yours Faithfully,

(Assessment Officer)

Encl: Copies of

1. Report

2. Statement Recorded (if any)

3. Mahazar

Copy submitted to: ………………………….

Copy to:

He is instructed to arrange to serve this order

to the consumer/occupier/enjoyer with dated

acknowledgement and send the acknowledgement

to this office.

4.0 You are hereby called upon to remove the cause of

unauthorised use of electricity immediately if not done

already and confirm the same by written intimation.

5.0 The charges payable by you towards the above

unauthorized use of electricity is provisionally assessed

at Rs……………………………… as per the sub-sections

(5) and (6) of section 126 of the Electricity Act, 2003.

The working sheet is enclosed. The amount shall be paid

within seven days from the date of receipt of this order,

failing which the Service Connection shall become liable

to be disconnected.

6.0 If you are desirous of filing objections, if any, against this

provisional assessment, you may send your explanation

to the address of the undersigned with sufficient proof,

within seven days from the date of receipt of this order.

You may also choose to appear in person or through an

authorised representative with relevant documents for an

enquiry before the undersigned within the same duration

of seven days.

7.0 If no objection/ representation is received from you

against this provisional assessment order within the

stipulated period, the final order of assessment shall be

passed accordingly.

8.0 You are requested to acknowledge the receipt of this

order immediately.

Yours faithfully,

(Assessment Officer)

Encl: Copies of

1. Inspection Report

2. Statement Recorded (if any)

3. Mahazar

4. Working sheet as per FORM 8A

Copy submitted to: ………………………….

Copy to:

He is instructed to serve this order to the consumer/

occupier/enjoyer with dated acknowledgement and send

the acknowledgement to this office.

Form-13

Final order of Assessment for unauthorised

use of electricity under section 126 of the

Electricity Act, 2003.

From

(The Assessment Officer), (Full address of the

person in whose name

the service connection

stands (or) occupier (or)

enjoyer, etc.)

Letter No.…………..,dated……….

FORM 13

( Refer Regulation 19(3) and 19(A)(4))

Final order of Assessment for unauthorised use of

electricity under section 126 of the Electricity Act,

2003.

From

(The Assessment Officer),

(Full address of the person

in whose name the service

connection stands (or)

occupier (or) enjoyer, etc.)

Letter No.…………..,dated……….

TAMIL NADU GOVERNMENT GAZETTE EXTRAORDINARY

Sir,

Sub:- Unauthorised

use

Electricity

detected in HT/LT SC No………… of

Tariff No……… - Section 126 of the

Electricity Act, 2003 – Issue of Final

Assessment Order - Reg.

Ref:- 1. Inspection Report dated ……………

*2. Your reply….

1.0 On…………………………..(the day, month,

year of inspection) at ……………….. (time) hours, the

electricity service connection No……………………..

located

Door

No………………,

No…………………. (Full address of the service

connection) which is/was in the name of Thiru/

Thirumathy ………………………… was inspected

by ……………………….. (Designation of the

Assessment Officer) in the presence of you/your

representative Thiru / Thirumathy ……………………

During the inspection, unauthorised use of electricity

was noticed as detailed below:

… … … … … … … … … … … … … … … … … … …

(describe the actual mode of unauthorised use of

electricity as per the section 126 of the Act).

2.0 A

provisional

Assessment

notice

has

been issued by the …………………………….

(Designation of the Assessment Officer) vide

reference (1) cited above as to why you should

not be held liable for the above unauthorised use

of electricity and as to why compensation charges

should not be levied and collected as per the

sub-sections (5) and (6) of the section 126 of the

Electricity Act, 2003

3.0 On

detailed

examination

and

consideration of your explanation offered in your

letter cited in reference (2) and with regard to the

facts and records furnished by you, it is found

that the unauthorised use of electricity has been

committed as described below:

(A reasoned/detailed order to be passed by the

Officer concerned of taking into consideration the

unauthorised use of electricity noticed, inspection

report, explanation and the finding. Reference to

be made to the materials in support of the claim

of the licensee about the existence of any type

of irregularities, the involvement or the role of the

consumer with reference to the said irregularities

unauthorized use of electricity.

4.0 The Compensation charges payable by you

under sub-sections (5) and (6) of the section

126 of the Electricity Act, 2003 is worked out

Rs………………………………

(Rupees

………………………only). The detailed working

sheet is enclosed herewith. The said amount shall

be paid to the TANGEDCO within 15 days from the

date of receipt of this notice.

Sir,

Sub:- Unauthorised use of Electricity detected in

HT/LT SC No………… Tariff ……… - Section

126 of the Electricity Act, 2003 – Issue of

Final Assessment Order - Reg.

Ref:- 1. Inspection Report dated …………….

*2. Your reply….

1.0 On………………………….. (the day, month, year of

inspection) at ……………….. (time) hours, the electricity

service connection No…………………….. located at Door

No………………, in SF No…………………. (Full address of

the service connection) which is/was in the name of Thiru/

Thirumathy ………………………… / *and its installation

being occupied / used by ……………………………

was inspected by me ……………………….. in the

presence of you / your representative Thiru/Thirumathy

…………………………

2.0 During the inspection, unauthorised use of electricity

was noticed as detailed below:

……………………………………………………………

(describe the actual mode of unauthorised use of electricity

as per the section 126 of the Act).

3.0 A provisional Assessment order was issued

……………………………. vide reference (1) cited and

you were allowed to file your objections if any and also to

appear for a hearing as per Tamil Nadu Electricity Supply

Code.

4.0 * As you have not made any objection or representation/

On detailed examination and careful consideration of your

explanation offered in your letter cited in reference (2) and

with regard to the facts and records furnished by you, the

final order is issued herewith as described below:-

(A reasoned/detailed speaking order to be passed by

the Officer concerned after thorough analysis of the

unauthorised use of electricity noticed, inspection report,

explanation offered and the findings etc., Reference to

be made to the materials in support of the claim about

the existence of unauthorized use of electricity, the

involvement or the role of the consumer with reference to

the said unauthorized use of electricity, relevant rules and

regulations relating to consumers’ duty and obligations,

objections made by the consumer in his written reply as

well as during his personal hearing, documents/materials

submitted by him etc., and reasons for acceptance and

rejection of the same ).

TAMIL NADU GOVERNMENT GAZETTE EXTRAORDINARY

5.0 In case of default in payment of the assessed

amount, the TANGEDCO shall after giving a fifteen

days notice in writing, disconnect the supply of

electricity.

6.0 If you choose to prefer an appeal against this

order, you may prefer an appeal in Form 6 of the

Tamil Nadu Electricity Supply Code to the appellate

authority

(Executive

Engineer/Superintending

Engineer / Operation ………………………(address

of the appellate authority)) within 30 days from

the date of receipt of this order on deposit of half

of the assessment amount with the TANGEDCO

as per section 127(2) of the Electricity Act,

2003 along with an appeal fee of Rs.100/- by

Demand Draft. The Demand Draft shall be drawn

favour

………………………Payable

………………………

7.0 You are requested to acknowledge the receipt

of this assessment order with other enclosures

immediately.

Yours Faithfully,

(Assessment Officer)

Encl: 1. Report

2. Statement Recorded (if any)

3. Mahazar

4. Provisional Assessment Order.

Copy submitted to:

He is instructed to arrange to serve the order to the

accused person with dated acknowledgement and

send the same to this office.

5.0 The charges payable by you under sub-sections (5)

and (6) of the section 126 of the Electricity Act, 2003 is

finally assessed at Rs……………………………… (Rupees

………………………only). The detailed working sheet is

enclosed herewith. The said amount shall be paid within 15

days from the date of receipt of this order, failing which the

service connection shall become liable for disconnection

on expiry of further fifteen days notice.

6.0 If you choose to prefer an appeal against this order,

you may prefer an appeal in Form 6 of the Tamil Nadu

Electricity Supply Code to the appellate authority

(Executive Engineer/Superintending Engineer/ Operation

………………………………….(address of the appellate

authority)) within 30 days from the date of receipt of this

order on deposit of half of the assessment amount with

the Licensee as per section 127(2) of the Electricity Act,

2003 along with an appeal fee of Rs.100/- by Demand

Draft. The Demand Draft shall be drawn in favour of

……………………Payable at ……………………

7.0 You are requested to acknowledge the receipt of this

Final assessment order immediately.

Yours faithfully,

(Assessment Officer)

Encl: 1. Inspection Report.

2. Statement Recorded (if any).

3. Mahazar.

4. Provisional Assessment Order.

5. Working sheet as per FORM 8A.

Copy submitted to:

He is instructed to serve the order to the accused person

with dated acknowledgement and send the same to this

office.

* Strike out whichever is not applicable.

(By Order of the Tamil Nadu Electricity Regulatory Commission)

Dr. C. VEERAMANI,

Secretary,

Tamil Nadu Electricity Regulatory Commission.

TAMIL NADU GOVERNMENT GAZETTE EXTRAORDINARY

TAMIL NADU ELECTRICITY REGULATORY COMMISSION

Amendments to the Tamil Nadu Electricity Distribution Code

[Notification No. TNERC/DC/ 8-29, dated 02.09.2023.]

No. VI(2)/ 16(d-2)/2023

WHEREAS the Tamil Nadu Electricity Regulatory Commission specified the Tamil Nadu Electricity Distribution Code in

exercise of the powers conferred by Section 181 of the Electricity Act, 2003 (Central Act 36 of 2003) and notified the same

in the Tamil Nadu Government Gazette, dated the 1^st September, 2004, and subsequent amendments, notified thereafter.

AND WHEREAS it is considered necessary to issue further certain amendments to the Tamil Nadu Electricity

Distribution Code and such amendments shall be subject to the condition of previous publication as required under

sub-section (3) of the said Section 181 and accordingly undergone previous publication.

NOW THEREFORE, in exercise of the powers conferred on it by Section 181 read with Section 46 and Section 86 of

the Electricity Act, 2003 and all other powers enabling it in this behalf, the Tamil Nadu Electricity Regulatory Commission

hereby makes the following amendment to the Tamil Nadu Electricity Distribution Code, 2004.

Amendments

In the said Distribution Code;-

1. In Regulation 2, at the end of sub-regulation (1), for the general expression, the following shall be substituted,

namely:-

“Words and expressions used in this Code but not defined either in this Code or the Act or the Electricity (Rights

of Consumer Rules), 2020 or any other Regulations of the Commissioner the General Clauses Act, 1897 (Central Act

10 of 1897) shall have the same meanings as commonly understood in the Engineering and Commercial parlance.”

2. In sub-regulation (3) of Regulation 6, the expression “Annexure-I” shall be substituted with the expression

“Appendix-I” and the expression “Annexure-II” shall be substituted with the expression “Appendix-II”.

3. In Regulation 27, for sub-regulation (1) and entries related thereto, the following sub-regulation and entries

related thereto shall be substituted, namely:-

“(1) the duty of Licensee to supply electricity is as below:

(a) Every Distribution Licensee shall, on an application by the owner or occupier of any premises, give supply of electricity

to such premises, within one week after receipt of the application requiring such supply.

Provided that where such supply requires extension of distribution mains, or commissioning of new sub-stations, the

Distribution Licensee shall supply the electricity to such premises immediately after such extension or commissioning or

within such period as specified in the Distribution Standards of Performance Regulations, 2004 by the Commission as

amended.

Provided further that in case of a village or hamlet or area wherein no provision for supply of electricity exists, the

Commission may extend the said period as it may consider necessary for electrification of such village or hamlet or area.

Explanation:-

(a)

For the purposes of this sub-regulation, ‘application’ means the application complete in all respects in the

appropriate form, as required by the Distribution Licensee, along with documents showing payment of necessary

charges and other compliances.

(b)

It shall be the duty of every Distribution Licensee to provide, if required, electric plant or electric line for giving

electric supply to the premises requiring such supply.

Provided that no person shall be entitled to demand or to continue to receive, from a Licensee the supply of electricity

for any premises owned or enjoyed by him unless he has agreed and paid to the Licensee such price and charges as

determined by the Commission from time to time.

(c)

If a Distribution Licensee fails to supply the electricity within the period specified, he shall be liable to pay to the

applicant in compliance with the stipulations of the Distribution Standards of Performance Regulations, 2004 of

the Commission as amended.

Provided that the Licensee will refuse to supply electricity to an intending consumer who had defaulted payment of

any dues to the Licensee in respect of any other service connection in his name.”

4. In sub-regulation (2)(a) of Regulation 27, the expression “Annexure-III” shall be substituted with the expression

“Appendix-III”.

TAMIL NADU GOVERNMENT GAZETTE EXTRAORDINARY

5. In Regulation 27, in sub-regulation (2), after clause (b), the following shall be inserted: -

“Digging of well / bore well shall not be insisted at the initial stage of registration in case the well / bore well is not

existing already.”

6. In Regulation 27, in sub-regulation (2), for clause (c)and entries related thereto, the following clause and

entries related thereto shall be substituted, namely: -

“(c) As and when the applicant’s turn comes in the order of seniority, the Licensee shall issue a 90 days’ notice to the

applicant to ascertain whether the particulars given in the application such as ownership of the existing or proposed well /

bore well and land, S.F. No(s) are the same as on date. Proper acknowledgement from the applicant for having received

the notice shall be obtained and preserved. Motor-pump set and capacitor shall not be insisted at this stage. After the

well / bore well is made ready with installation and wiring of motor pump set, capacitor etc, the applicant shall enter the

particulars with dated signature in the readiness register maintained in the Section office. As per dated seniority of such

entry, the Section officer shall make field inspection for confirmation of the particulars and existence of the well / bore well

and enter the same in the readiness register with his dated signature within three days.

The date of entering particulars in the readiness register by the applicant shall be reckoned as the seniority for

preparing estimate”.

7. In sub-regulation (2)(i) of Regulation 27, the expression “Annexure-III” shall be substituted with the

expression “Appendix-III”.

8. In Regulation 27, the sub-regulation (3) and explanation shall be substituted with the following, namely:-

“(3) The application for HT service connection shall be in FORM-4. Application Form for L.T Service Connection for

new or additional demand (other than Temporary supply, Agriculture and Hut), Temporary service connection, LT Agriculture

service connection and LT Hut service connection shall be in FORM - 1, 1A, 2 and 3 respectively.

Explanation:

(a)

The applicant shall have the option to hand over an application in person or apply online through web

portal or mobile app of Distribution Licensee. For applications made online, the acknowledgement with the

registration number shall be generated on submission of application and communicated to the applicant.

(b)

The application handed over in person shall be scanned and uploaded on the website by the Licensee

as soon as it is received. The acknowledgement with the registration number of the application shall be

generated and intimated to the applicant.

(c)

For HT category, the applications with necessary documents if in order shall be registered on payment

of requisite charges. If the application is incomplete, the defects shall be indicated and returned without

registration, within seven days of receipt.

For LT category, the applications shall be registered in the first instance on payment of requisite charges. If the

application is incomplete, a notice indicating the defect shall be sent within three days to the applicant for rectification and

re-submission.

For both categories, the defects so pointed out shall be rectified and resubmitted by the applicant within seven days

of receipt of notice, failing which the application is liable for cancellation.

(d)

On rectification of defect and resubmission of application, the same shall be acknowledged. If not

resubmitted within specified time, the application shall be cancelled with due intimation to the applicant and

the charges paid if any shall be refunded to the applicant except registration charges. On cancellation of

application, the applicant shall intimate details of his bank account to the Licensee to enable online transfer

of refund. The Licensee shall make the refund credited to the applicant’s bank account within seven days

from the date of such intimation.

(e)

The date of generation of acknowledgement of application complete in all aspects with required information

and documents shall be deemed to be the date of receipt of application.

(f)

In all cases, the acknowledgment shall be generated / sent within twenty four hours of working days after

receipt of application.

(g)

The application tracking mechanism based on the unique registration number shall be provided by the

Distribution Licensee through web-based application or mobile app or through SMS or by any other mode

to monitor the status of processing of the application till the supply is given.

(h)

All categories of application shall be accompanied with identity proof of the applicant issued by the State /

Central Government along with the other required documents specified in the respective application forms.

TAMIL NADU GOVERNMENT GAZETTE EXTRAORDINARY

(i)

The application form of new service connection is applicable for the additional demand also. The safety

requirement and safety related documents as required for the new service connection shall be applicable to

the additional demand also.

(j)

The Licensee shall create a mobile app for submission of applications online.”

9. In sub-regulation (4) of Regulation 27, the expressions “Annexure-III” shall be substituted with the

expressions “Appendix-III”.

10. In Regulation 27 after sub-regulation (11A), the following shall be inserted, namely:-

“Apart from the safety compliance as specified above, wherever the height of the building limit is specified by

Government Rules or other statutory orders for production of clearance certificate (like 12m height as currently specified

in the Tamil Nadu Combined Development and Building Rules), the applicant shall enclose the planning permission along

with the plan approval for such buildings. If the height of the building mentioned in the planning permission is less than the

limit specified in the aforesaid Rules / orders, clearance certificate as specified in the Rules / orders shall not be insisted.

Physical measurement is not necessary for these categories also.”

11. In sub-regulation (12) of Regulation 27, the expression “Annexure-III” shall be substituted with the

expression “Appendix-III”.

12. In Regulation 27 after sub-regulation (15A), the following sub-regulation shall be inserted, namely:-

“15 (B) More than one service connections involving tariff I-D for the use of common facilities in multi tenements

residences in domestic premises as provisioned in Tariff Order issued by the Commission from time to time, are exempted

from conditions specified in the above sub-regulations.”

13. In sub-regulation (16) of Regulation 27, the expression “Annexure-III” shall be substituted with the

expression “Appendix-III”.

14. In Regulation 29, the existing sub-regulation (12)(a) shall be substituted with the following, namely:-

“(12)(a) Space as per the following norms shall be allotted by the applicant free of cost for establishment of a sub-

station / switching station in places of group housing / commercial complex requiring service connections where either (a)

the total demand of all the electrical services in the projects including the loads that will be incident in future exceeds /

would exceed 5 MVA or (b) total floor area of 30,000 square metre and above is constructed or proposed to be constructed

(excluding the stilt floor / basement floor.)

In case of non-availability of land inside the project premises, the applicant may allot the suitable land outside the

project premises at a distance not exceeding one kilo metre from the project site provided the proposed site and the

project site are connected by public road with clear and sufficient way leave and easy access to erect and maintain OH /

Cable line and equipment without any hindrance. The additional cost involved in erecting such lines, cables, equipment,

accessories etc., and required civil works if any shall be borne by the applicant. However, the difference in land cost if any

is not payable.

In case of requirement of land for large scale projects of customised nature like Industrial estates, SEZ etc., the

applicant shall allot the land required to establish the outdoor sub-station from 400kV to 33kV voltage level according to the

quantum of load incident / likely to be incident in future, as decided by the Licensee. Single land or multiple lands inside the

premises shall be allotted depending upon the intensity of load spread across the area of the land to ensure better voltage

profile, quality of supply and operational flexibility for uninterrupted supply.”

15. In Regulation 29, for sub-regulation (12) (b) and entries related thereto, the following sub-regulation and

entries related thereto shall be substituted, namely:-

Voltage

level of

the

sub-

station

Dimensions and total area of land required in sq.mt.

Width of roads on

two adjacent sides

of the SS land with

access to main road

for transport (apart

from SS area)

Outdoor AIS SS

(conventional)

Indoor SS

(All HV / LV

equipment, bus &

panel indoor-

only Power /

Auto-Transformer

outdoor).

Partial indoor SS.

(HV bus, HV

equipment, Auto /

Power Transformer

outdoor-

LV equipment,

bus and all panels

indoor)

Gas Insulated

Switchgear

sub-station

(GIS-SS)

33 kV

40m x 60m

2400 Sq.m.

25m x 30m

750 Sq.m.

35m x 35m

1225 Sq.m.

20m x 20m

400 Sq.m.

6 m.

TAMIL NADU GOVERNMENT GAZETTE EXTRAORDINARY

Voltage

level of

the

sub-

station

Dimensions and total area of land required in sq.mt.

Width of roads on

two adjacent sides

of the SS land with

access to main road

for transport (apart

from SS area)

Outdoor AIS SS

(conventional)

Indoor SS

(All HV / LV

equipment, bus &

panel indoor-

only Power /

Auto-Transformer

outdoor).

Partial indoor SS.

(HV bus, HV

equipment, Auto /

Power Transformer

outdoor-

LV equipment,

bus and all panels

indoor)

Gas Insulated

Switchgear

sub-station

(GIS-SS)

110 kV

60m x 60m

3600 Sq.m.

Not in practice

40m x 50m

2000 Sq.m.

30m x 40m

1200 Sq.m.

6 m

230 kV

120m x 200m

24,000 Sq.m.

90m x 180m

16,200 Sq.m.

Not in practice

60m x 80m

4800 Sq.m.

6 m

400 kV

500m x 320m

1,60,000 Sq.m.

Not in practice

200m x 100m

20000 Sq.m.

8 m

When the developers / owners of the premises apply for additional load / develops additional constructions in phases

etc., the above requirement of space for establishment of sub-station shall be applicable for the total load or total area of

construction that includes both the existing and additional load / area of construction.

16. In Regulation 29, the sub-regulation (12)(d) and explanation shall be substituted with the following

sub-regulation, namely:-

“(12)(d)Where the total demand exceeds / would exceed 5 MVA or the total floor area of 30,000 square metre and

above is constructed or proposed to be constructed (excluding the stilt floor / basement floor), the applicant shall allot the

land suitable for establishing a conventional outdoor Air Insulated Switchgear (AIS) sub-station. The land shall be offered

either by gift deed or sale deed of free of cost or lease deed for 99 years @ Rs.1/- per annum. In case, the applicant

chooses to opt for allotting land suitable for Indoor sub-station or partial Indoor sub-station or GIS sub-station other than

conventional outdoor AIS sub-station, the applicant shall bear the difference in cost between the Indoor sub-station or

partial Indoor sub-station or GIS sub-station for which the space is offered and the conventional outdoor AIS sub-station.

The applicant has to allot the land for establishment of sub-station commensurate with the quantum of demand applied or

the demand assessed by the Licensee, whichever is higher.

Explanation:

(i)

While calculating the difference in cost between the sub-stations of Indoor type and outdoor type or between

the sub-stations of Partial indoor and outdoor type or between the sub-stations of GIS type and outdoor type,

following methodology shall be adopted:

(ii) The portion pertaining to HV side equipment, the power transformer / Power Transformers feeding the applicant(s),

allied LV breaker / LV breakers, CTs, switches, panels, number of LV feeders feeding the applicant(s), feeder

equipment, panels, cables, accessories, etc., shall be taken in to account for comparison with the corresponding

counterparts of the outdoor sub-station and for computation of difference in cost between them.

(iii) The portion of cost pertaining to remaining Power Transformer(s), their allied HV switches, LV breaker(s), CTs,

switches, panels, LV feeders feeding other areas, feeder equipment, panels, cables, accessories etc., shall be

entirely borne by the Licensee.

(iv) The difference in cost between the control room building plus other civil works relating to conventional AIS

outdoor sub-station and the other type of sub-station for which the land is offered by the applicant, shall be borne

by the applicant.”

17. In Regulation 29, for sub-regulation (16) and entries related thereto, the following sub-regulation and

entries related thereto shall be substituted, namely:-

29 (16) “Having agreed on the position of point of supply, the Engineer will render to the intending consumer an

estimate for the cost of laying the service line for the portion inside the consumer’s premises if any, barring the cost of

Distribution Transformer and allied structure materials and accessories. Any work of laying the service line will be taken up

only after the intending consumer pays such estimated amount in advance in full.”

TAMIL NADU GOVERNMENT GAZETTE EXTRAORDINARY

18. In Regulation 29, the existing sub-regulation (17) shall be substituted with the following, namely:-

“17. The service line will be the property of the Licensee and the Licensee shall maintain it at his cost. The equipment,

poles, pillar boxes meter and accessories erected inside the consumer premises shall be safeguarded by the consumer

and maintained by the Licensee. The service connection materials including wire / cable etc., connected with the meter

from the nearest pole / pillar box from which it is tapped, shall be safeguarded and maintained by consumer and its

replacement either due to damage or wear and tear owing to aging shall be at the cost of consumer.”

19. In Regulation 31, after the sub-regulation (1), the following shall be inserted, namely:-

“The original of test report is a permanent and statutory record which shall be retained and preserved by the Licensee.”

20. In Regulation 31, for sub-regulation (5), the following sub-regulation shall be substituted, namely:-

“(5) If the intending consumer avails supply during the notice period of availability of supply, he shall pay the monthly

minimum charges for the entire demand at the notified tariff rate for the period from the date of issue of first notice of supply

availability till the date of availing supply.

The consumers who are availing extension of time beyond the due date specified in the concerned notice for the

payment of service connection charges, the BPSC at the appropriate rate shall be levied.”

21. In sub-regulation (1) of Regulation 33, the expressions “Annexure-III” shall be substituted with the

expressions “Appendix-III”.

22. In Regulation 33, the existing sub-regulation (5) shall be substituted with the following, namely:-

“(5) In case of permanent disconnection of the meter and allied termination of the agreement as requested by

the consumer under sub-regulation (3), the Licensee shall arrange for a special meter reading and prepare a final bill,

provided that the meter is in healthy condition with normal functioning and consumption. The disconnection shall be done

immediately after payment of the final bill. The balance amount due to any consumption between the final reading and the

permanent disconnection or any other due from the consumer in any of his service(s) shall be adjusted against the Security

Deposit and interest accrued thereon. The remaining Security Deposit and interest if any shall be either transferred to any

other service of the consumer or refunded to the consumer as per the option of the consumer. If the consumer opts for

refund, he shall intimate details of his bank account to the Licensee to enable online transfer of refund. The Licensee shall

make the refund credited to the applicant’s bank account within seven days from the date of such intimation or the date

of disconnection whichever is later. The regularization of transaction / accounting of the released meter and closure of

accounts shall be done subsequently.

If the due is more than the Security Deposit and interest accrued thereon, the consumer shall pay the balance amount

to settle the dues in full before permanent disconnection and termination of agreement.”

23. In Regulation 33, after sub-regulation (5), the following sub-regulation shall be inserted, namely:-

“(6) In the case of termination of agreement by the Licensee under sub-regulation (4) the Licensee shall recover

from the consumer the dues if any of the terminated service connection and also the dues if any of the other services

of same consumer by making such adjustment of dues against the Security Deposit and interest accrued thereon in the

terminated service. After making such adjustment, the Licensee shall transfer the balance deposit if any to other service

of the consumer or refund to the consumer as per option of consumer, within thirty days from the date of termination of

agreement. The regularization of transaction / accounting of the released meter and closure of accounts shall be done

subsequently.”

24. In Regulation 39, in sub-regulation (2), the existing clause (ii) shall be substituted with the following,

namely:-

(ii) “For temporary supply, pre-payment meters (Rechargeable card model) shall be provided. The applicant shall have

the option either to purchase the pre-payment meter on his own as per prescribed standards, specifications and relevant

Regulations or require that meter be supplied by the Distribution Licensee. Unless the consumer elects to purchase his

own meter, the Licensee shall provide meters complying statutory standards and relevant Regulations and may require the

consumer to give adequate security for the price of the meter.

For pre-payment meter, payment of Security Deposit for current consumption is not required.

In case of market scarcity of pre-payment meter and both the applicant and Licensee are unable to procure and

provide the pre-payment meter, the conventional meter may be provided, either by applicant or by Licensee.

In such cases, Security Deposit equivalent to two times of the tariff charges for the consumption as calculated below

shall be collected and maintained throughout the temporary supply period:

Security Deposit = 2 x L x LF x H x D x T

Where,

TAMIL NADU GOVERNMENT GAZETTE EXTRAORDINARY

L = Connected load in kW

LF =Load factor = 0.5

H = Number of hours of a day = 8 hours

D = Number of days of billing cycle period as specified in Regulation 8(1) of the Supply Code / proposed

period of use whichever is less.

T = Tariff rate of temporary supply as specified by the Commission from time to time.”

25. In Regulation 45, in sub-regulation (1), for clause (i), the following clause shall be substituted, namely:-

“(i) For connecting up an installation, the Licensee shall be entitled to charge the consumer the actual cost of materials,

labour, transport plus overhead charges, for the works inside the consumer premises up to meter board, barring Distribution

Transformer, its structure and accessories.”

26. In Regulation 45, in sub-regulation (1), for clause (iii), the following clause shall be substituted, namely:-

“(iii) The expenditure incurred for the portion outside the premises of the consumers in providing the electrical line

and plants including DT, pillar boxes, poles etc., used for the purpose of giving supply to applicants is covered under

development charges for LT and HT categories. This charge is determined periodically by the Commission on the basis

of load and category of service connection taking into account of tariff wise average cost of materials & man-hours etc.,

separately for the LT and HT category of overhead lines and underground cables, incurred by the Licensee. In case of EHT

category of 110kV and above, the development charges or the estimate charges in providing the electrical line and plant,

whichever is higher shall be payable by the consumer. The Licensee shall give due credit for the materials if any supplied

by the consumers.”

27. In Regulation 45, at the end of sub-regulation (2), the following shall be added, namely:-

“The service connection materials including wire / cable connecting the meter and the nearest pole / pillar box from

which it is tapped shall be provided by the consumer.”

28. In the said code, in Annexure-I, the heading “Annexure-I” shall be read as “Appendix-I”.

29. In Annexure-I, the expression “Refer clause 6(3)” shall be substituted with the expression “Refer

Regulation 6(3)”.

30. In the said Code, in Annexure-II, the heading “Annexure-II” shall be read as “Appendix-II”.

31. In Annexure-II, the expression “Refer clause 6(3)” shall be substituted with the expression “Refer

Regulation 6(3)”.

32. In the said Code, in Annexure-III, the heading “Annexure-III: FORMATS” shall be read as “Appendix-III:

FORMATS”.

33. In Annexure III, in FORM 1, the existing caption shall be substituted with the following namely:-

“Application Form for L.T Service Connection for new or additional demand.”

34. In Annexure III, in FORM 1, after clause (iii) in the ‘Note’, the following clause shall be inserted, namely:-

“(iv) Copy of applicant(s)’ Identity card (issued by Central / TN State Govt.)”

35. In Annexure-III, in FORM 1A, after clause (iv) in the ‘Note’, the following clause shall be inserted, namely:-

“(v) Copy of applicant(s)’ Identity card (issued by Central / TN State Govt.)”

36. In Annexure-III, in FORM 2, after serial number 4 of “Enclosure”, the following shall be inserted, namely:-

“(5) Copy of applicant(s)’ Identity card (issued by Central / TN State Govt.)”

37. In Annexure-III, in FORM 3, the ‘Note’ and entries related thereto, shall be substituted with the following

Note and entries related thereto, namely:-

“Note: The applicant shall produce documents as specified in item (i) & (ii) of ‘Note’ to FORM-1 of this Distribution

Code, when the applicant is the owner of the premises, and produce documents in item (iii) when the applicant is not the

owner of the premises. In the case of poromboke land, effecting of service connection will be governed by sub-regulation

(12) in Regulation 27 of this Code. For all cases, the applicant shall produce a copy of applicant’s Identity card (issued by

Central / TN State Govt.)”

38. in Annexure-III, in FORM 4, in item No. 9(a), after clause 2 in the ‘Note’, the following clause shall be

inserted, namely:-

“(3) Copy of applicant(s)’ Identity card (issued by Central / TN State Govt.)”

TAMIL NADU GOVERNMENT GAZETTE EXTRAORDINARY

39. In FORM-5, the expression “Refer Clause 27(4)” shall be substituted with the expression “Refer

Regulation 27(4)”.

40. In FORM-6, the expression “Refer Clause 27(4)” shall be substituted with the expression “Refer

Regulation 27(4)”.

41. In FORM-7, the expression “Refer Clause 33(1)” shall be substituted with the expression “Refer

Regulation 33(1)”.

42. In FORM-8, the expression “Refer Clause 33(1)” shall be substituted with the expression “Refer

Regulation 33(1)”.

(By Order of the Tamil Nadu Electricity Regulatory Commission)

Dr. C. VEERAMANI,

Secretary,

Tamil Nadu Electricity Regulatory Commission.

Explanatory statement

Taking into consideration of recommendations of the Code Review Panel formed and empowered under Regulation

51 of the TNE Distribution Code and provisions of Electricity (Rights of Consumers) Rules, 2020 made by the Ministry of

Power, Govt. of India, following amendments are required to be made in the existing Regulations of the TNE Distribution

Code 2004, as amended:

The time limit to give supply by the Licensee to the intending consumer where no distribution augmentation is required,

need to be reduced to one week.

As there is a long gap of duration between registration of agricultural application and release of service connection,

the digging of well / Bore well at the initial stage of registration is not required to be insisted. This has to be made more

specific in the regulation for uniform adoption by the Licensee.

The procedure of receipt of application, registration, acknowledgement, further processing, refund etc., for giving

new / additional / temporary service connection are to be made more specific for clarity and transparency to the benefit of

consumers.

The ambiguity in dealing with the height of the building as specified in statutory building rules has to be cleared in the

interest of the consumers.

Statutory provisions for co-existence of service under tariff I-D with services under I-A in a premises where more than

one residence are existing, need to be provided in the Regulation in line with the provisions of Tariff order.

The norms for allotment of land for establishment of sub-station need to be revised for practical purposes and changing

conditions. The space to be offered by the developers / consumers for establishment of sub-station in applicable cases,

has to be made with wide-ranged options to suit various type of sub-stations, according to the option and convenience of

the consumers / developers.

The land to be offered for the sub-station has to be made to the option of consumer / developer i.e., either by gift or

lease deed to safeguard the interest of the consumers who are the ultimate beneficiary of such projects.

The methodology adopted to compute the difference in cost between the conventional type SS and other type of sub-

stations is to be made more specific and clear for uniform adoption, without scope for interpretation and dispute.

The existing condition of offering the land for the sub-station by IT industries needs to be done away to supplement

the policies of promoting Industrial growth and employment opportunities.

The obligation of consumer to erect and maintain the service connection wire / cable connecting the meter needs to

be made clearer.

The procedure for permanent dismantling of services on request by the consumer is required to be specified along

with methodologies of refund of the available deposit and its time limits.

The concept of development charges, applicability and its mandated implementation is required to be made more

clear and specific to avoid scope for interpretation and consumers being unduly charged by the Licensee and unnecessary

litigation.

Accordingly, this amendment seeks to incorporate the above provisions in the Regulations of the Commission.

(By Order of the Tamil Nadu Electricity Regulatory Commission)

Dr. C. VEERAMANI,

Secretary,

Tamil Nadu Electricity Regulatory Commission.

TAMIL NADU GOVERNMENT GAZETTE EXTRAORDINARY

ANNEXURE

TAMIL NADU ELECTRICITY DISTRIBUTION CODE

Sl.

No.

Existing Regulation

Regulation as amended

2. Definitions

(a) to (dd) xxx

Words and expressions used in this Code but not

defined either in this Code or the Act or the General

Clauses Act 1897 (Central Act 10 of 1897) shall have

the same meanings as understood in the Engineering

and Commercial circles.

2. Definitions

(a) to (dd) xxx

Words and expressions used in this Code but not

defined either in this Code or the Act or the Electricity

(Rights of Consumer Rules), 2020 or any other

Regulations of the Commission or the General Clauses

Act 1897 (Central Act 10 of 1897) shall have the same

meanings as commonly understood in the Engineering

and Commercial parlance.

6(3) Load Data:

From the metering data collected at each connection

point with the transmission system, the Licensee shall

develop load curves for the area fed and also the

system load curve for the area of supply in point by

applying a suitable diversity factor. By reconciling the

figure for actual energy sales with the drawal based

on the metering data compiled, approximate losses in

the system may be arrived at for any period. This data

shall be furnished to the STU and the Commission

annually. All the consumers with a demand of 1 MW

and above seeking connection shall furnish their load

data to the Licensee, as detailed in Annexure I. The

Licensee shall exercise special care in monitoring the

actual development of loads in respect of consumers

who desire to contract for loads of 1 MW and above at

any single point. On demand by the consumer seeking

connection, the Licensee shall furnish relevant system

data as detailed in Annexure–II. The Licensee shall

update the system data at least once in every six months.

6(3) Load Data:

From the metering data collected at each connection

point with the transmission system, the Licensee shall

develop load curves for the area fed and also the

system load curve for the area of supply in point by

applying a suitable diversity factor. By reconciling the

figure for actual energy sales with the drawal based

on the metering data compiled, approximate losses in

the system may be arrived at for any period. This data

shall be furnished to the STU and the Commission

annually. All the consumers with a demand of 1 MW

and above seeking connection shall furnish their load

data to the Licensee, as detailed in Appendix–I. The

Licensee shall exercise special care in monitoring the

actual development of loads in respect of consumers

who desire to contract for loads of 1 MW and above

at any single point. On demand by the consumer

seeking connection, the Licensee shall furnish relevant

system data as detailed in Appendix–II. The Licensee

shall update the system data at least once in every six

months.

27. Requisitions for Supply of Energy:

(1) The provision regarding the duty of Licensee as

detailed in section 43 of the Act to supply electricity on

request is reproduced below:

(1) Save as otherwise provided in this Act, every

distribution licensee, shall, on an application by the

owner or occupier of any premises, give supply of

electricity to such premises, within one month after

receipt of the application requiring such supply.

Provided that where such supply requires extension

of distribution mains, or commissioning of new sub-

stations, the Distribution Licensee shall supply the

electricity to such premises immediately after such

extension or commissioning or within such period as

may be specified by the appropriate commission.

27. Requisition for Supply of Electricity:

(1) the duty of Licensee to supply electricity is as below:

(a) Every Distribution Licensee, shall, on an application

by the owner or occupier of any premises, give supply

of electricity to such premises, within one week after

receipt of the application requiring such supply.

Provided that where such supply requires extension

of distribution mains, or commissioning of new

sub-stations, the Distribution licensee shall supply the

electricity to such premises immediately after such

extension or commissioning or within such period as

specified in the Distribution Standards of Performance

Regulations, 2004 by the Commission as amended.

TAMIL NADU GOVERNMENT GAZETTE EXTRAORDINARY

Sl.

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Existing Regulation

Regulation as amended

Provided further that in case of a village or hamlet or

area wherein no provision for supply of electricity exists,

the Appropriate Commission may extend the said period

as it may consider necessary for electrification of such

village or hamlet or area.

Explanation:- For the purposes of this sub-section,

“application” means the application complete in all

respects in the appropriate form, as required by the

distribution licensee, along with documents showing

payment of necessary charges and other compliances.”

(2) It shall be the duty of every distribution licensee

to provide, if required, electric plant or electric line

for giving electric supply to the premises specified in

sub-section (1):

Provided that no person shall be entitled to demand,

or to continue to receive, from a licensee a supply of

electricity for any premises having a separate supply

unless he has agreed with the licensee to pay to him such

price as determined by the Appropriate Commission.

(3) If a distribution licensee fails to supply the electricity

within the period specified in subsection (1), he shall

be liable to penalty which may extend to one thousand

rupees for each day of default.”

Provided that the licensee will refuse to supply

electricity to an intending consumer who had defaulted

payment of dues to the licensee in respect of any other

service connection in his name.”

Provided further that in case of a village or hamlet or

area wherein no provision for supply of electricity exists,

the Commission may extend the said period as it may

consider necessary for electrification of such village or

hamlet or area.

Explanation:-

(a) For the purposes of this sub-regulation, ‘application’

means the application complete in all respects in

the appropriate form, as required by the Distribution

Licensee, along with documents showing payment

of necessary charges and other compliances.

(b) It shall be the duty of every Distribution Licensee to

provide, if required, electric plant or electric line for

giving electric supply to the premises requiring such

supply.

Provided that no person shall be entitled to demand

or to continue to receive, from Licensee the supply of

electricity for any premises owned or enjoyed by him

unless he has agreed and paid to the Licensee such

price and charges as determined by the Commission

from time to time.

(c) If a Distribution Licensee fails to supply the electricity

within the period specified, he shall be liable to pay to

the applicant in compliance with the stipulations of the

Distribution Standards of Performance Regulations,

2004 of the Commission as amended.

Provided that the Licensee will refuse to supply

electricity to an intending consumer who had defaulted

payment of any dues to the Licensee in respect of any

other service connection in his name.

27(2)

(a) Application for supply to agriculture category

shall be in Form 2 of Annexure III. In respect of the

agricultural category, this provision shall be governed by

the directives issued by the Commission from time to

time, on the basis of the guidance on this matter by the

National Electricity Policy (as stipulated in sub section

4 under section 86 of the Act) and the policy directions

in public interest given by the State Government under

sub-section (1) of section 108 of the Act.

27(2)

(a) Application for supply to agriculture category

shall be in Form 2 of Appendix–III. In respect of the

agricultural category, this provision shall be governed by

the directives issued by the Commission from time to

time, on the basis of the guidance on this matter by the

National Electricity Policy (as stipulated in sub section

4 under section 86 of the Act) and the policy directions

in public interest given by the State Government under

sub- section (1) of section 108 of the Act.

27(2)

(b) When the application is in order, it shall be registered

with the seniority number by the registering authority

and the applicant shall be informed of the seniority of

registration in writing with proper acknowledgement

from the applicant.

27(2)

(b) When the application is in order, it shall be registered

with the seniority number by the registering authority

and the applicant shall be informed of the seniority of

registration in writing with proper acknowledgement

from the applicant.

“Digging of well / bore well shall not be insisted at the

initial stage of registration in case the well / bore well is

not existing already.

TAMIL NADU GOVERNMENT GAZETTE EXTRAORDINARY

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Existing Regulation

Regulation as amended

27(2)

of seniority, the Licensee shall issue a 90 days’ notice to

the applicant to ascertain whether the particulars given

in the application such as ownership of the existing or

proposed well / bore well and land, S.F. No(s) are the

same as on date. Proper acknowledgement from the

applicant for having received the notice shall be obtained

and preserved. Motor-pump set and capacitor shall

not be insisted at this stage. On receipt of particulars

from the applicant, the section officer shall make a

field inspection for confirmation of the particulars and

existence of the well/ bore well and enter the particulars

in the readiness register maintained in the section office.

The date of entering particulars in the readiness register

shall be reckoned as the seniority for preparing estimate.

(d) to (h) xxx

27(2)

(c) As and when the applicant’s turn comes in the order

of seniority, the Licensee shall issue a 90 days’ notice

to the applicant to ascertain whether the particulars

given in the application such as ownership of the well

and land, S.F. No(s) are the same as on date. Proper

acknowledgement from the applicant for having received

the notice shall be obtained and preserved. Motor-pump

set and capacitor shall not be insisted at this stage. After

the well / bore well is made ready with installation and

wiring of motor pump set, capacitor etc, the applicant

shall enter the particulars with dated signature in the

readiness register maintained in the Section office. As

per dated seniority of such entry, the Section officer shall

make field inspection for confirmation of the particulars

and existence of the well / bore well and enter the same

in the readiness register with his dated signature within

three days.

The date of entering particulars in the readiness register

by the applicant shall be reckoned as the seniority for

preparing estimate.

(d) to (h) xxx

27(2)

(i) The prospective consumer should report his readiness

to avail supply with his installation erected within the

notice period and furnish the details of motor-pump set

and capacitor and execute the agreement in form -7 of

Annexure III appended to this code.

(j) to (k) xxx

27(2)

(i) The prospective consumer should report his readiness

to avail supply with his installation erected within the

notice period and furnish the details of motor-pump set

and capacitor and execute the agreement in FORM -7 of

Appendix-III appended to this code.

(j) to (k) xxx

27.

(3) The application for HT service connection shall be

in FORM-4. Application for LT service connection (other

than Temporary supply, Agriculture and Hut), Temporary

service connection, LT Agriculture service connection

and LT Hut service connection shall be in FORM - 1, 1A,

2 and 3 respectively.

Explanation:

(1) Requisitions for supply of energy for HT/LT

categories (Applications), handed over in person or

sent by post or submitted online through the Licensee’s

web portal, even if incomplete, should be acknowledged

in writing/through email. In the case of requisition of

supply made online, the acknowledgement can be self

generated from the web portal. For the applications sent

by post, in addition to acknowledgment through email,

the Licensee at its discretion can intimate through short

message service (SMS).

27.

(3) The application for HT service connection shall be in

FORM-4. Application Form for L.T Service Connection

for new or additional demand (other than Temporary

supply, Agriculture and Hut), Temporary service

connection, LT Agriculture service connection and LT

Hut service connection shall be in FORM - 1, 1A, 2 and

3 respectively.

Explanation:

(a) The applicant shall have the option to hand over an

application in person or apply online through web portal

or mobile app of Distribution Licensee. For applications

made online, the acknowledgement with the registration

number shall be generated on submission of application

and communicated to the applicant.

TAMIL NADU GOVERNMENT GAZETTE EXTRAORDINARY

Sl.

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Existing Regulation

Regulation as amended

(2) For requisitions of supply under HT category, the

applications with necessary documents if in order, shall

be registered on payment of requisite charges. If they are

incomplete, the defects shall be indicated and returned

without registration. For requisitions of supply under

LT category, the applications shall be registered in the

first instance on payment of registration charges. If the

application with necessary documents are incomplete,

the defects shall be indicated and necessary notice sent

to the applicant for rectification and re-submission of

the same within seven days of receipt of notice, failing

which the application is liable for cancellation.”;.

(b) The application handed over in person shall be

scanned and uploaded on the website by the Licensee

as soon as it is received. The acknowledgement

with the registration number of the application shall

be generated and intimated to the applicant.

(c) For HT category, the applications with necessary

documents if in order shall be registered on payment

of requisite charges. If the application is incomplete,

the defects shall be indicated and returned without

registration, within seven days of receipt.

For LT category, the applications shall be registered

in the first instance on payment of requisite charges.

If the application is incomplete, a notice indicating the

defect shall be sent within three days to the applicant for

rectification and re-submission.

For both categories, the defects so pointed out shall be

rectified and resubmitted by the applicant within seven

days of receipt of notice, failing which the application is

liable for cancellation.

(d) On rectification of defect and resubmission of

application, the same shall be acknowledged.

If not resubmitted within specified time, the

application shall be cancelled with due intimation

to the applicant and the charges paid if any shall

be refunded to the applicant except registration

charges. On cancellation of application, the

applicant shall intimate details of his bank account

to the Licensee to enable online transfer of refund.

The Licensee shall make the refund credited to the

applicant’s bank account within seven days from the

date of such intimation.

(e) The date of generation of acknowledgement of

application complete in all aspects with required

information and documents shall be deemed to be

the date of receipt of application.

(f) In all cases, the acknowledgment shall be generated

/ sent within twenty four hours of working days after

receipt of application.

(g) The application tracking mechanism based on the

unique registration number shall be provided by the

Distribution Licensee through web-based application

or mobile app or through SMS or by any other mode

to monitor the status of processing of the application

till the supply is given.

(h) All categories of application shall be accompanied

with identity proof of the applicant issued by the

State / Central Government along with the other

required documents specified in the respective

application forms.

(i) The application form of new service connection

is applicable for the additional demand also. The

safety requirement and safety related documents

as required for the new service connection shall be

applicable to the additional demand also.

(j) The Licensee shall create a mobile app for submission

of applications online.

TAMIL NADU GOVERNMENT GAZETTE EXTRAORDINARY

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Existing Regulation

Regulation as amended

27.

(4) An intending consumer who is not the owner of the

premises shall produce a consent letter in Form 5 of

Annexure III to this code from the owner of the premises

for availing the supply. If the owner is not available or

refuses to give consent letter, the intending consumer

shall produce valid proof of his/her being in occupation

of the premises and also execute an indemnity bond in

Form 6 of the Annexure III to this code indemnifying the

licensee against any loss on account of disputes arising

out of effecting service connection to the occupant and

acceptance to pay security deposit twice the normal

rate.

Explanation: - For the purpose of this sub-regulation, the

expression” valid proof” means any proof of occupancy

such as registered power of attorney or latest rent

receipt issued prior to the date of application or lease

deed or possession order from appropriate authority or

decree or judgment of Courts.

(9) to (11) xxx

27.

(4) An intending consumer who is not the owner of the

premises shall produce a consent letter in FORM 5 of

Appendix–III to this Code from the owner of the premises

for availing the supply. If the owner is not available or

refuses to give consent letter, the intending consumer

shall produce valid proof of his / her being in occupation

of the premises and also execute an indemnity bond in

FORM 6 of the Appendix–III to this Code indemnifying

the Licensee against any loss on account of disputes

arising out of effecting service connection to the

occupant and acceptance to pay security deposit twice

the normal rate.

Explanation: - For the purpose of this sub-regulation, the

expression ‘valid proof’ means any proof of occupancy

such as registered power of attorney or latest rent

receipt issued prior to the date of application or lease

deed or possession order from appropriate authority or

decree or judgment of Courts.

(9) to (11) xxx

27.

(11A) Where the requisition for supply is for a multi-

storeyed building, the applicant shall enclose the

planning permission along with building plan approval

with the application. The Licensee shall verify the height

of the building from the planning permission / building

plan approval enclosed by the applicant. Physical

measurement is not necessary. If the height of the multi-

storeyed building is more than 15 metre as given in the

planning permission / building plan approval, necessary

approval from the Electrical Inspector in compliance with

CEA (Measures relating to Safety and Electric Supply)

Regulations 2010 as amended, shall be furnished by the

applicant.

27.

(11A) Where the requisition for supply is for a multi-

storeyed building, the applicant shall enclose the

planning permission along with building plan approval

with the application. The Licensee shall verify the height

of the building from the planning permission / building

plan approval enclosed by the applicant. Physical

measurement is not necessary. If the height of the multi-

storeyed building is more than 15 metre as given in the

planning permission / building plan approval, necessary

approval from the Electrical Inspector in compliance with

CEA (Measures relating to Safety and Electric Supply)

Regulations 2010 as amended, shall be furnished by the

applicant.

(11B) xxx

Apart from the safety compliance as specified above,

wherever the height of the building limit is specified

by Government Rules or other statutory orders for

production of clearance certificate (like 12m height

as currently specified in the Tamil Nadu Combined

Development and Building Rules), the applicant shall

enclose the planning permission along with the plan

approval for such buildings. If the height of the building

mentioned in the planning permission is less than the

limit specified in the aforesaid Rules / orders, clearance

certificate as specified in the Rules / orders shall not

be insisted. Physical measurement is not necessary for

these categories also.

(11B) xxx

TAMIL NADU GOVERNMENT GAZETTE EXTRAORDINARY

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Existing Regulation

Regulation as amended

27.

(12) Supply shall be given in Poromboke lands/

Government lands on production of No Objection

Certificate obtained from the concerned officer of the

Government of Tamil Nadu. The applicant shall execute

an indemnity bond in FORM-6 of the ANNEXURE III

to this code and also pay security deposit twice the

normal rate.

27(13) to 27(15) xxx

27.

(12) Supply shall be given in Poromboke lands /

Government lands on production of No Objection

Certificate obtained from the concerned officer of the

Government of Tamil Nadu. The applicant shall execute

an indemnity bond in FORM-6 of the Appendix–III

to this Code and also pay Security Deposit twice the

normal rate.

27(13) to 27(15) xxx

27.

(15A)Notwithstanding anything contained in sub-

regulations (14) and (15), a person or an establishment

or an entity shall be given only one service connection in

a premises or in contiguous premises to run a business

or service or occupation or another form of activity

including its associated activities and for activities of

the associates even if there is a permanent physical

segregation.

27.

(15A) xxx

15(B) More than one service connections involving tariff

I-D for the use of common facilities in multi tenements

residences in domestic premises as provisioned in Tariff

Order issued by the Commission from time to time, are

exempted from conditions specified in the above sub-

regulations.

27.

(16) In case of non-compliance by the Licensee, of

the provisions as above, the intending consumer can

approach the Consumer Grievance Redressal Forum

established under section 42(5) of the Electricity Act

2003.

Explanation:- For the removal of doubts, it is hereby

declared that the expression “other compliances”

occurring in the Explanation to section 43(1) of the

Act as reproduced in sub- regulation (1) shall mean

the documents mentioned in the Forms specified in

ANNEXURE III to this Code and any decree or order or

judgment of Courts

27.

(16) In case of non-compliance by the Licensee, of

the provisions as above, the intending consumer can

approach the Consumer Grievance Redressal Forum

established under section 42(5) of the Electricity Act

2003.

Explanation:- For the removal of doubts, it is hereby

declared that the expression “other compliances”

occurring in the Explanation to section 43(1) of the

Act as reproduced in sub- regulation (1) shall mean

the documents mentioned in the Forms specified in

Appendix–III to this Code and any decree or order or

judgment of Courts.

29. Service Lines

(1)

to (11) xxx

(12)(a) Space as per the following norms shall be allotted

by the applicant free of cost for establishment of a sub-

station / switching station in places requiring service

connections (except industrial service connections

other than IT related purposes) where either (a) the

total demand of all the electrical services in the projects

including the loads that will be incident in future exceeds

/ would exceed 5 MVA or (b) total floor area of 30,000

square metre and above is constructed or proposed to

be constructed (excluding the stilt floor/basement floor

29. Service Lines

(1)

to (11) xxx

12)(a)Space as per the following norms shall be allotted

by the applicant free of cost for establishment of a sub-

station / switching station in places of group housing

/ commercial complex requiring service connections

where either (a) the total demand of all the electrical

services in the projects including the loads that will be

incident in future exceeds / would exceed 5 MVA or (b)

total floor area of 30,000 square metre and above is

constructed or proposed to be constructed (excluding

the stilt floor / basement floor.

TAMIL NADU GOVERNMENT GAZETTE EXTRAORDINARY

Sl.

No.

Existing Regulation

Regulation as amended

In case of non-availability of land inside the project

premises, the applicant may allot the suitable land

outside the project premises at a distance not exceeding

one kilo metre from the project site provided the proposed

site and the project site are connected by public road

with clear and sufficient way leave and easy access

to erect and maintain OH / Cable line and equipment

without any hindrance. The additional cost involved in

erecting such lines, cables, equipment, accessories

etc., and required civil works if any shall be borne by the

applicant. However, the difference in land cost if any is

not payable.

In case of requirement of land for large scale projects

of customised nature like Industrial estates, SEZ etc.,

the applicant shall allot the land required to establish

the outdoor substation from 400kV to 33kV voltage

level according to the quantum of load incident / likely

to be incident in future, as decided by the Licensee.

Single land or multiple lands inside the premises shall

be allotted depending upon the intensity of load spread

across the area of the land to ensure better voltage

profile, quality of supply and operational flexibility for

uninterrupted supply.

29.

12(b)The requirement of land for establishment of sub-

stations shall be the minimum limit with configuration

given below:

Voltage

level of

the sub-

station

Land Requirement in Sq.mts.

Normal sub-

station

Compact sub-station

33 KV

sub-

station

850 (indoor)

3160

(outdoor)

400 (size of

20x20 or 10x40 with

approaches on any

two adjacent sides)

110 KV

sub-

station

4000

(outdoor)

1050

230 KV

sub-

station

16000

(outdoor)

1750

29.

12(b)The requirement of land for establishment of sub-

stations shall be the minimum limit with configuration

given below:

Voltage

level of

the sub-

station

Dimensions and total area of land

required in sq.mt.

Width

of roads

on two

adjacent

sides of

the SS

land with

access

to main

road for

transport

(apart

from SS

area)

Outdoor

AIS SS

(conven-

tional)

Indoor SS

(All HV /

LV equip-

ment, bus

& panel

indoor-

only

Power

/ Auto-

Trans

former

outdoor).

Partial

indoor

SS.

(HV bus,

HV equip

ment,

Auto /

Power

Trans

former

outdoor-

LV equip-

ment, bus

and all

panels

indoor)

Gas

Insulated

Switch

gear

sub-

station

(GIS)

33 kV

40m x

60m

2400

Sq.m.

25m x

30m

750 Sq.m.

35m x

35m

1225

Sq.m.

20m x

20m

400

Sq.m.

6 m

110 kV

60m x

60m

3600

Sq.m.

Not in

practice

40m x

50m

2000

Sq.m.

30m x

40m

1200

Sq.m.

6 m

230 kV

120m x

200m

24,000

Sq.m.

90m x

180m

16,200

Sq.m

Not in

practice

60m x

80m

4800

Sq.m.

6 m

400 kV

500m x

320m

1,60,000

Sq.m.

Not in

practice

Not in

practice

200m x

100m

20000

Sq.m.

8 m

TAMIL NADU GOVERNMENT GAZETTE EXTRAORDINARY

Sl.

No.

Existing Regulation

Regulation as amended

When the developers / owners of the premises apply

for additional load / develops additional constructions

in phases etc., the above requirement of space for

establishment of sub-station shall be applicable for the

total load or total area of construction that includes both

the existing and additional load / area of construction

When the developers / owners of the premises apply

for additional load / develops additional constructions

in phases etc., the above requirement of space for

establishment of sub-station shall be applicable for the

total load or total area of construction that includes both

the existing and additional load / area of construction

29.

(12)(c) xxx

(12)(d) Where the total demand exceeds / would

exceed 5 MVA or the total floor area of 30,000 square

metre and above is constructed or proposed to be

constructed (excluding the stilt floor / basement floor),

the applicant shall allot the land suitable for establishing

a conventional outdoor Air Insulated Switchgear (AIS)

sub-station. In case, the applicant chooses to opt for

allotting land suitable for Compact or Indoor sub-station

other than conventional outdoor AIS sub-station, the

applicant shall bear the difference in cost between the

Compact or Indoor sub-station for which the space is

offered and the conventional outdoor AIS sub-station.

The applicant has to allot the land for establishment of

sub-station commensurate with the quantum of demand

applied or the demand assessed by the Licensee,

whichever is higher.

Explanation: (i) While calculating the difference in

cost between the sub-stations of compact and

outdoor type or between the sub-stations of indoor

and outdoor type, following methodology shall be

adopted.”

(ii) The portion pertaining to HV side equipment, only

one power transformer that feeds the applicant(s),

its allied LV breaker, CTs, switches, panels, number

of its LV feeders feeding the applicant, feeder

equipment, panels, cables, accessories, etc., shall

be taken in to account for comparison with the

corresponding counterparts of the outdoor sub-

station and for computation of difference in cost

between them.

(iii) The portion of cost pertaining to remaining Power

Transformer(s), their allied HV switches, LV

breakers, CTs, switches, panels, LV feeders feeding

other areas, feeder equipment, panels, cables,

accessories etc., shall be entirely borne by the

Licensee.

(12) (e) xxx

29.

(12)(c) xxx

(12)(d) Where the total demand exceeds/would

exceed 5 MVA or the total floor area of 30,000 square

metre and above is constructed or proposed to be

constructed (excluding the stilt floor / basement floor),

the applicant shall allot the land suitable for establishing

a conventional outdoor Air Insulated Switchgear (AIS)

sub-station. The land shall be offered either by gift deed

or sale deed of free of cost or lease deed for 99 years

@ Rs.1/- per annum. In case, the applicant chooses to

opt for allotting land suitable for Indoor sub-station or

partial Indoor substation or GIS sub-station other than

conventional outdoor AIS sub-station, the applicant

shall bear the difference in cost between the Indoor sub-

station or partial Indoor substation or GIS sub-station for

which the space is offered and the conventional outdoor

AIS sub-station. The applicant has to allot the land for

establishment of sub-station commensurate with the

quantum of demand applied or the demand assessed

by the Licensee, whichever is higher.

Explanation: (i) While calculating the difference in cost

between the sub-stations of Indoor type and outdoor

type or between the sub-stations of Partial indoor

and outdoor type or between the sub-stations of

GIS type and outdoor type, following methodology

shall be adopted:

(ii) The portion pertaining to HV side equipment, the

power transformer / Power Transformers feeding the

applicant(s), allied LV breaker / LV breakers, CTs,

switches, panels, number of LV feeders feeding

the applicant(s), feeder equipment, panels, cables,

accessories, etc., shall be taken in to account for

comparison with the corresponding counterparts

of the outdoor sub-station and for computation of

difference in cost between them.

(iii) The portion of cost pertaining to remaining Power

Transformer(s), their allied HV switches, LV

breaker(s), CTs, switches, panels, LV feeders

feeding other areas, feeder equipment, panels,

cables, accessories etc., shall be entirely borne by

the Licensee.

(iv) The difference in cost between the control

room building plus other civil works relating to

conventional AIS outdoor sub-station and the other

type of sub-station for which the land is offered by

the applicant, shall be borne by the applicant.

(12) (e) xxx

TAMIL NADU GOVERNMENT GAZETTE EXTRAORDINARY

Sl.

No.

Existing Regulation

Regulation as amended

29.

(13) to (15) xxx

(16) Having agreed on the position of point of supply,

the Engineer will render to the intending consumer

an estimate for the cost of laying the service line. Any

work of laying the service line will be taken up only after

the intending consumer pays the estimated amount in

advance in full. The charges payable by the intending

consumer for service line shall be as estimated by the

Licensee from time to time.”

29.

(13) to (15) xxx

(16) Having agreed on the position of point of supply,

the Engineer will render to the intending consumer an

estimate for the cost of laying the service line for the

portion inside the consumer’s premises if any, barring

the cost of Distribution Transformer and allied structure

materials and accessories. Any work of laying the service

line will be taken up only after the intending consumer

pays such estimated amount in advance in full.

29.

(17) The entire service line will be the property of the

Licensee and the Licensee will maintain it at his/her cost.

(18) xxx

29.

(17) The service line will be the property of the Licensee

and the Licensee shall maintain it at his cost. The

equipment, poles, pillar boxes meter and accessories

erected inside the consumer premises shall be

safeguarded by the consumer and maintained by the

Licensee. The service connection materials including

wire / cable etc., connected with the meter from the

nearest pole / pillar box from which it is tapped, shall

be safeguarded and maintained by consumer and its

replacement either due to damage or wear and tear

owing to aging shall be at the cost of consumer.

(18) xxx

31.Inspections, testing and effecting supply:

(1) After completion of the wiring, notice must be sent

to the Engineer by the intending consumer (upon

printed test report form obtainable free of cost from the

offices of the Licensee) that the installation has been

completed and tested and that the same is complete

and ready for inspection and test by the Engineer.

Notice of the Engineer’s intention to inspect and test the

installation will be sent to the intending consumer who

must be present or his / her competent representative at

the time fixed to give information that may be necessary

concerning the installation. Upon executing / signing of

the test report, a copy of the test report shall be given to

the consumer.

(2) to (4) xxx

31. Inspections, testing and effecting supply:

(1) After completion of the wiring, notice must be sent to

the Engineer by the intending consumer (upon printed

test report form obtainable free of cost from the offices of

the Licensee) that the installation has been completed

and tested and that the same is complete and ready

for inspection and test by the Engineer. Notice of the

Engineer’s intention to inspect and test the installation

will be sent to the intending consumer who must be

present or his / her competent representative at the

time fixed to give information that may be necessary

concerning the installation. Upon executing / signing of

the test report, a copy of the test report shall be given to

the consumer.

The original of test report is a permanent and statutory

record which shall be retained and preserved by the

Licensee.

(2) to (4) xxx

31.

(5) If the intending consumer avails supply during the

notice period of availability of supply he shall pay the

monthly minimum charges at the notified tariff rate for

the period from the date of issue of first notice of supply

availability till the date of availing supply.

(6) xxx

31.

(5) If the intending consumer avails supply during the

notice period of availability of supply he shall pay the

monthly minimum charges for the entire demand at the

notified tariff rate for the period from the date of issue of

first notice of supply availability till the date of availing

supply.

The consumers who are availing extension of time

beyond the due date specified in the concerned notice

for the payment of service connection charges, the

BPSC at the appropriate rate shall be levied.

(6) xxx

TAMIL NADU GOVERNMENT GAZETTE EXTRAORDINARY

Sl.

No.

Existing Regulation

Regulation as amended

33. Agreements:

(1) All intending consumers shall execute an agreement

governing the supply of electricity in the form prescribed

at the time of paying the Security Deposit and the

service connection charges. The work of extension

of supply will be taken up for execution only after the

agreement is executed and the Security Deposit and

the service connection charges, etc. are paid. For

LT consumers other than agricultural and industrial

consumers the application is treated as application-

cum agreement. In case of LT agriculture and industrial

services, the agreement shall be in FORM 7in

Annexure III and in case of HT consumers, the

agreement shall be in FORM 8 in Annexure III.

(2)

to (4) xxx

33. Agreements:

(1) All intending consumers shall execute an agreement

governing the supply of electricity in the form prescribed

at the time of paying the Security Deposit and the service

connection charges. The work of extension of supply

will be taken up for execution only after the agreement

is executed and the Security Deposit and service

connection charges, etc. are paid. For LT consumers

other than agricultural and industrial consumers the

application is treated as application-cum agreement.

In case of LT agriculture and industrial services, the

agreement shall be in FORM 7 in Appendix–III and

in case of HT consumers; the agreement shall be in

FORM 8 in Appendix–III.

(2) to (4) xxx

33.

(5) In the case of termination of the agreement either

by the consumer under sub – regulation (3) or by the

licensee under sub – regulation (4), as the case may be,

the licensee shall recover the dues if any due from the

consumer after making such adjustment of the dues, due

to him by the consumer as may be necessary to clear the

dues from the consumer against the security deposit or

additional security deposit or any other deposit made by

the consumer and after making such adjustment, refund

the balance deposit, if any, to the consumer within three

months from the date of termination of the agreement.

33.

(5) In case of permanent disconnection of the meter and

allied termination of the agreement as requested by the

consumer under sub-regulation (3), the Licensee shall

arrange for a special meter reading and prepare a final

bill, provided that the meter is in healthy condition with

normal functioning and consumption. The disconnection

shall be done immediately after payment of the final bill.

The balance amount due to any consumption between

the final reading and the permanent disconnection

or any other due from the consumer in any of his

service(s) shall be adjusted against the Security Deposit

and interest accrued thereon. The remaining Security

Deposit and interest if any shall be either transferred

to any other service of the consumer or refunded to

the consumer as per the option of the consumer. If the

consumer opts for refund, he shall intimate details of his

bank account to the Licensee to enable online transfer

of refund. The Licensee shall make the refund credited

to the applicant’s bank account within seven days from

the date of such intimation or the date of disconnection

whichever is later. The regularization of transaction

/ accounting of the released meter and closure of

accounts shall be done subsequently.

If the due is more than the Security Deposit and interest

accrued thereon, the consumer shall pay the balance

amount to settle the dues in full before permanent

disconnection and termination of agreement.

33.

33.

(6) In the case of termination of agreement by the

Licensee under sub-regulation (4) the Licensee shall

recover from the consumer the dues if any of the

terminated service connection and also the dues if any

of the other services of same consumer by making such

adjustment of dues against the Security Deposit and

interest accrued thereon in the terminated service. After

making such adjustment, the Licensee shall transfer the

balance deposit if any to other service of the consumer or

refund to the consumer as per option of consumer, within

thirty days from the date of termination of agreement.

The regularization of transaction / accounting of the

released meter and closure of accounts shall be done

subsequently.

TAMIL NADU GOVERNMENT GAZETTE EXTRAORDINARY

Sl.

No.

Existing Regulation

Regulation as amended

39. Temporary Supply

(1) xxx

(2) xxx

(i) xxx

(ii) Security deposit equivalent to three times of the tariff

charges for the consumption as calculated below

shall be collected and maintained throughout the

temporary supply period:

Security deposit = 3 x L x LF x H x D x T

Where,

= Connected load in KW

LF = Load factor = 0.5

H = Number of hours of a day = 24 hours

D = Number of days of billing cycle period

as specified in Regulation 8(1) of the Supply Code/

proposed period of use whichever is less.

T = Tariff rate of temporary supply as specified by

the Commission from time to time.”

(iii) to (iv) xxx

39. Temporary Supply

(1)

xxx

(2)

xxx

(i)

xxx

(ii) For

temporary

supply,

pre-payment

meters

(Rechargeable card Model) shall be provided. The

applicant shall have the option either to purchase

the pre-payment meter on his own as per prescribed

standards, specifications and relevant Regulations

or require that meter be supplied by the Distribution

Licensee. Unless the consumer elects to purchase

his own meter, the Licensee shall provide meters

complying

statutory

standards

and

relevant

Regulations and may require the consumer to give

adequate security for the price of the meter.

For pre-payment meter, payment of Security Deposit

for current consumption is not required.

In case of market scarcity of pre-payment meter and

both the applicant and Licensee are unable to procure

and provide the pre-payment meter, the conventional

meter may be provided, either by applicant or by

Licensee.

In such cases, Security Deposit equivalent to two times

of the tariff charges for the consumption as calculated

below shall be collected and maintained throughout the

temporary supply period:

Security Deposit = 2 x L x LF x H x D x T

Where,

Connected load in kW

LF =

Load factor = 0.5

Number of hours of a day = 8 hours

Number of days of billing cycle period

as specified in Regulation 8(1) of the Supply Code /

proposed period of use whichever is less.

Tariff rate of temporary supply as

specified by the Commission from time to time.

(iii) to (iv) xxx

45.

(1) Service Connection Charges: Regarding the

recovery relating to service connection charges:

(i) For connecting up an installation, the Licensee shall

be entitled to charge the consumer the actual cost of

materials upto meter board, labour, transport plus

overhead charges

45.

(1) Service Connection Charges:

Regarding the recovery relating to service

connection charges:

(i) For connecting up an installation, the Licensee shall

be entitled to charge the consumer the actual cost of

labour, transport plus overhead charges, for the works

inside the consumer premises up to meter board, barring

Distribution Transformer, its structure and accessories.

TAMIL NADU GOVERNMENT GAZETTE EXTRAORDINARY

Sl.

No.

Existing Regulation

Regulation as amended

45.

(1) (ii) xxx

(1) (iii) The estimate for service connection charges

may also include the service connection charges for

metering referred to in regulation 45(2). The Licensee

shall give due credit for the materials if any supplied by

the consumers.

45.

(1) (ii) xxx

(1) (iii) The expenditure incurred for the portion outside

the premises of the consumers in providing the electrical

line and plants including DT, pillar boxes, poles etc.,

used for the purpose of giving supply to applicants is

covered under development charges for LT and HT

categories. This charge is determined periodically by the

Commission on the basis of load and category of service

connection taking into account of tariff wise average

cost of materials & man hours etc., separately for the

LT and HT category of over head lines and underground

cables, incurred by the Licensee. In case of EHT

category of 110kV and above, the development charges

or the estimate charges in providing the electrical line

and plant, whichever is higher shall be payable by the

consumer. The Licensee shall give due credit for the

materials if any supplied by the consumers.

45.

(2) Service connection charges for metering:

The licensee is authorised to collect service connection

charges for metering.

45.

(2) Service connection charges for metering:

The Licensee is authorised to collect service connection

charges for metering.

The service connection materials’ including wire /

cable connecting the meter and the nearest pole / pillar

box from which it is tapped shall be provided by the

consumer.

ANNEXURE I

LOAD DATA FOR DEMANDS OF 1 MW AND ABOVE

[Refer clause 6(3)]

1. to 11. xxx

Appendix–I

LOAD DATA FOR DEMANDS OF 1 MW AND ABOVE

[Refer Regulation 6(3)]

1. to 11. xxx

ANNEXURE II

SYSTEM DATA TO BE PROVIDED TO

THE INTENDING CONSUMER WITH A

CONTRACTEDDEMAND OF 1 MW OR MORE

[Refer clause 6(3)]

1. to 4. xxx

Appendix–II

SYSTEM DATA TO BE PROVIDED TO THE

INTENDING CONSUMER WITH A CONTRACTED

DEMAND OF 1 MW OR MORE

[Refer Regulation 6(3)]

1. to 4. xxx

ANNEXURE – III: FORMATS

FORM 1 to FORM 8 xxx

Appendix – III: FORMATS

FORM 1 to FORM 8 xxx

TAMIL NADU GOVERNMENT GAZETTE EXTRAORDINARY

Sl.

No.

Existing Regulation

Regulation as amended

FORM I

Application Form for L.T Service Connection

(except Temporary supply, Agricultural and Hut)

FORM OF REQUISITION FOR SUPPLY OF LOW

TENSION ENERGY (SINGLE PHASE / THREE

PHASE)

[Refer regulation 27(3)]

XXX

to 12. xxx

Note: The application shall be accompanied with the

following documents:

(i)

to (iii) xxx

FOR LICENSEE’S USE ONLY

xxx

FORM I

Application Form for L.T Service Connection for

new or additional demand

(except Temporary supply, Agricultural and

Hut)

FORM OF REQUISITION FOR SUPPLY OF LOW

TENSION ENERGY (SINGLE PHASE / THREE

PHASE)

[Refer regulation 27(3)]

XXX

to 12. xxx

Note: The application shall be accompanied with the

following documents:

(i)

to (iii) xxx

(iv) Copy of applicant(s)’ Identity card (issued by

Central / TN State Govt.)

FOR LICENSEE’S USE ONLY

xxx

FORM IA

Application Form for Temporary Service Connection

FORM OF REQUISITION FOR TEMPORARY SUPPLY

(SINGLE PHASE / THREE PHASE)

[Refer regulation 27(3)]

xxx

1. to 14(3). xxx

Note:

1. Applications shall be accompanied with the following

documents

(i) to (iv) xxx

FOR LICENSEE’S USE ONLY

xxx

FORM IA

Application Form for Temporary Service Connection

FORM OF REQUISITION FOR TEMPORARY SUPPLY

(SINGLE PHASE / THREE PHASE)

[Refer regulation 27(3)]

xxx

1. to 14(3). xxx

Note:

1. Applications shall be accompanied with the following

documents

(i) to (iv) xxx

(v) Copy of applicant(s)’ Identity card (issued by

Central/TN State Govt.)

FOR LICENSEE’S USE ONLY

xxx

FORM-2

APPLICATION FORM FOR AGRICULTURE SERVICE

CONNECTION

(Refer Regulation 27(2))

xxx

to 12. xxx

Enclosure :

1.____ (As per Serial No.6)

2.____ (As per Serial No.7, if Applicable)

3.____ (As per Serial No.8, if Applicable)

4.____ (As per Serial No. 9, if Applicable)

FOR LICENSEE’S USE ONLY

xxx

FORM-2

APPLICATION FORM FOR AGRICULTURE SERVICE

CONNECTION

(Refer Regulation 27(2))

xxx

to 12. xxx

Enclosure :

1.____ (As per Serial No.6)

2.____ (As per Serial No.7, if Applicable)

3.____ (As per Serial No.8, if Applicable)

4.____ (As per Serial No. 9, if Applicable)

5. Copy of applicant(s)’ Identity card (issued by

Central / TN State Govt.)

FOR LICENSEE’S USE ONLY

xxx

TAMIL NADU GOVERNMENT GAZETTE EXTRAORDINARY

Sl.

No.

Existing Regulation

Regulation as amended

FORM-3

APPLICATION FOR HUT SERVICE

Refer regulation 27(3)]

xxx

1. to 8. xxx

Place : Date:

Signature / left hand thumb

Impression of the Applicant

Note: The applicant shall produce documents as

specified in item (i) & (ii) of ‘Note’ to FORM-1 of this

Distribution Code, when the applicant is the owner of the

premises, and produce documents in item (iii) when the

applicant is not the owner of the premises. In the case

of poromboke land, effecting of service connection will

be governed by sub-regulation (12) in regulation 27 of

this Code.

FOR LICENSEE’S USE ONLY

xxx

FORM-3

APPLICATION FOR HUT SERVICE

[Refer regulation 27(3)]

xxx

1. to 8. xxx

Place : Date:

Signature / left hand thumb

Impression of the Applicant

Note: The applicant shall produce documents as

specified in item (i) & (ii) of ‘Note’ to FORM-1 of this

Distribution Code, when the applicant is the owner of

the premises, and produce documents in item (iii) when

the applicant is not the owner of the premises. In the

case of poromboke land, effecting of service connection

will be governed by sub-regulation (12) in Regulation 27

of this Code. For all cases, the applicant shall produce

a copy of applicant’s Identity card (issued by Central /

TN State Govt.)

FOR LICENSEE’S USE ONLY

xxx

FORM-4

Application for H.T. Service connections (Including

addl. Demand)

[FORM OF APPLICATION OF NEW SUPPLY OR

ADDITIONS TO CONNECTED LOAD AND HAVING

MAXIMUM DEMAND OF 63 KVA AND ABOVE

[Refer regulation 27(3)] ]

xxx

1. to 9(a).

xxx

Note: (1) to (2) xxx

(10) to (11) xxx

FOR LICENSEE’S USE ONLY

xxx

FORM-4

Application for H.T. Service connections (Including

addl. Demand)

[FORM OF APPLICATION OF NEW SUPPLY OR

ADDITIONS TO CONNECTED LOAD AND HAVING

MAXIMUM DEMAND OF 63 KVA AND ABOVE

[Refer regulation 27(3)] ]

xxx

1. to 9(a).

xxx

Note: (1) to (2) xxx

(3) Copy of applicant(s)’ Identity card (issued by

Central / TN State Govt.)”

(10) to (11)

xxx

FOR LICENSEE’S USE ONLY

xxx

FORM–5

Owner Consent Letter for getting New Supply

[Refer clause 27(4)]

xxx

FORM–5

Owner Consent Letter for getting New Supply

[Refer Regulation 27(4)]

xxx

FORM–6

(To be obtained in a stamped paper)

[Refer clause 27(4)]

xxx

FORM–6

(To be obtained in a stamped paper)

[Refer Regulation 27(4)]

xxx

TAMIL NADU GOVERNMENT GAZETTE EXTRAORDINARY

Sl.

No.

Existing Regulation

Regulation as amended

FORM–7

LT Agreement for Industrial / Agricultural Services

[Refer clause 33(1)]

xxx

FORM–7

LT Agreement for Industrial / Agricultural Services

[Refer Regulation 33(1)]

xxx

FORM–8

H.T. AGREEMENT FORM

[Refer clause 33(1)]

xxx

FORM–8

H.T. AGREEMENT FORM

[Refer Regulation 33(1)]

xxx

(By Order of the Tamil Nadu Electricity Regulatory Commission)

Dr. C. VEERAMANI,

Secretary,

Tamil Nadu Electricity Regulatory Commission.

PRINTED AND PUBLISHED BY THE DIRECTOR OF STATIONERY AND PRINTING, CHENNAI

ON BEHALF OF THE GOVERNMENT OF TAMIL NADU