TAMIL NADU

GOVERNMENT GAZETTE

PUBLISHED BY AUTHORITY

©

[Regd. No. TN/CCN/467/2012-14.

GOVERNMENT OF TAMIL NADU

[R. Dis. No. 197/2009.

2023

[Price: Rs. 5.60 Paise.

[125]

No. 51]

CHENNAI, WEDNESDAY, DECEMBER 27,  2023

Margazhi 11, Sobakiruthu, Thiruvalluvar Aandu–2054

Part II—Section 1

Notifications or Orders of specific character or of particular interest to the

public issued by Secretariat Departments.

NOTIFICATIONS BY GOVERNMENT 

DTP—II-1—51

CONTENTS

Pages.

CO-OPERATION, FOOD AND CONSUMER PROTECTION DEPARTMENT

Notification under the Consumer Protection Act. .. .. ..

126-136

HIGHER EDUCATION DEPARTMENT

Notification for Scholarship Schemes (First Graduate Scholarship and Scholarship

to Students who joined in the institution under 7.5% reservation.) .. .. ..

136-138

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[Part  II—Sec. 1

NOTIFICATIONS BY GOVERNMENT

CO-OPERATION, FOOD AND CONSUMER PROTECTION DEPARTMENT

Notification under the Consumer Protection Act.

[G.O. Ms. No. 160, Co-operation, Food and Consumer Protection (H2), 8th December 2023,

கார்த்திகை 22, ச‚ோபகிருது, திருவள்ளுவர் ஆண்டு-2054.]

No. II(1)/CFCP/42/2023.—WHEREAS, section 94 of the Consumer Protection Act, 2019 (Central Act 35 of 2019)

provides that for the purpose of preventing unfair trade practices in e-commerce, direct selling and also to protect the

interest and rights of consumers, the Central Government may take such measures in the manner as may be prescribed.

WHEREAS, in exercise of the powers conferred by clause (zg) of sub - section (2) of section 101 read with the said

section 94 of the said Act, the Central Government have made the Consumer Protection (Direct Selling) Rules, 2021;

WHEREAS, rule 11 of the said Consumer Protection (Direct Selling) Rules, 2021 provides that for ensuring compliance

of these rules by direct selling entity and direct sellers, every State Government shall set up a mechanism to monitor or

supervise the activities of direct sellers and direct selling entity.

NOW, THEREFORE, under the said rule 11 of the Consumer Protection (Direct Selling) Rules, 2021, the Governor of

Tamil Nadu hereby set up the following mechanism:-

MONITORING MECHANISM TO MONITOR OR SUPERVISE THE ACTIVITIES OF DIRECT SELLING ENTITY AND

DIRECT SELLERS, 2023

These are guiding principles/mechanism for the Monitoring Authority set up by the State Government for supervising or

monitoring the activities of direct sellers and direct selling entities as stipulated in the Consumer Protection (Direct Selling)

Rules, 2021 and to strengthen the existing regulatory mechanism on direct selling, for preventing fraud and protecting the

legitimate rights and interests of consumers. The Nodal Department to deal with the issues related to direct selling will be the

Department of Consumer Affairs in the State.

1. Objectives of the Monitoring Authority.- The Monitoring Authority will function with the following objectives:-

(i) To regulate the business of direct selling as per the Consumer Protection (Direct Selling) Rules, 2021 to

prevent fraud and to protect the legitimate rights and interests of consumers;

(ii) To prohibit all forms of Pyramid Scheme or enroll/participate any person to such scheme or participate in such

arrangement in any manner whatsoever in the grab of doing direct selling business;

(iii) To prohibit all forms of money circulation scheme or enroll/participate any person to such scheme in the garb

of doing direct selling business;

(iv) To prohibit all forms of unfair trade practices across all models of direct selling;

(v) To monitor or supervise the activities of Direct Sellers, Direct Selling Entities regarding compliance of the

Consumer Protection Act, 2019 (Central Act 35 of 2019) and the Consumer Protection (Direct Selling) Rules,

2021.

2. Composition of Monitoring Authority.- The Monitoring Authority shall consist of the following members,

namely :-

1

The Additional Chief Secretary/Principal Secretary/ Secretary to Government -

Department of Co-operation, Food and Consumer Protection.

Chairman

2

The Principal Secretary and Commissioner / Special Commissioner or

Commissioner, Civil Supplies and Consumer Protection Department.

Nodal Officer and

Convener

3

The Secretary to Government, Finance Department or any other Officer

nominated by him not below the rank of Deputy Secretary to Government.

Member

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4

The Secretary to Government, Law Department or any other Officer nominated

by him not below the rank of Deputy Secretary to Government.

Member

5

The Secretary to Government, Commercial Taxes and Registration Department

or any other Officer nominated by him not below the rank of Deputy Secretary

to Government.

Member

6

The Controller of Legal Metrology or any other Officer nominated by him not

below the rank of Deputy Controller.

Member

7

The Food Safety Commissioner or any other Officer nominated by him not

below the rank of Deputy Commissioner.

Member

8

The Commissioner, Central Goods and Services Tax Department, Tamil Nadu

or any other Officer not below the rank of Joint Commissioner.

Member

9

The Commissioner, State Goods and Services Tax Department, Tamil Nadu or

any other Officer not below the rank of Joint Commissioner.

Member

10

An officer from the Police Department in the rank of Additional Director General

of Police dealing with Economic offences

Member

11

One subject expert duly nominated by the State Government.

Member

3. Responsibilities of the Monitoring Authority.- The Monitoring Authority shall,-

(i) provide facilities for the enrolment of Direct Selling Entities for carrying out their direct selling business

in the State of Tamil Nadu;

(ii) provide appropriate platform for receiving complaints from the Consumers/Direct Sellers including general

public against the violation of Consumer Protection (Direct Selling) Rules, 2021 by the Direct Selling Entities;

(iii) inform respective enforcement authorities regarding the unethical and unlawful practice, if any, carried out by

direct selling entities/direct sellers including non-compliance of monitoring mechanism/evasion of tax laws,

noticed by the Monitoring Authority;

(iv) provide Policy inputs to the Central Government for appropriate modifications in the Consumer Protection

(Direct Selling) Rules, 2021, if warranted, from time to time;

(v) provide awareness among law enforcement authorities, consumers, direct sellers and the general Public and impart

education and training regarding the “Do’s and Don’ts of Direct Selling” through Training Institutes or any such

institute recognized for the purpose by the Government of Tamil Nadu.

4. Enrolment formalities for carrying out the direct selling business in the State of Tamil Nadu.- (1) No

Direct Selling Entity or such other person shall engage in a direct selling business in the State of Tamil Nadu unless

such Entity has enrolled with the Monitoring Authority by filing an application online in the format given in the Annexure.

The Profile of the Promoters/Directors/Partners of the applicant Direct Selling Entity and the required permits/licenses/

general and tax particulars along with the self-declaration shall be furnished in Part A of the application and the Notary

attested affidavit shall be furnished in the prescribed format given in Part B of the application, along with the enclosures

stated in the said prescribed application form.

(2) Upon receipt of the application in the prescribed format with the required particulars, certificates and documents,

the Monitoring Authority shall,

(i) enroll the applicant entity in the Register maintained by it and publish the same in the website of Civil

Supplies and Consumer Protection Department, Tamil Nadu, or

(ii) refuse to grant enrolment if any violation of the Consumer Protection (Direct selling) Rules, 2021 is noted

prima-facie or for the non-furnishing / non-filing of required particulars, certificates and documents:

Provided that at any time after receiving an application and before it is disposed of, the Monitoring Authority may

issue notice, in writing, demanding the applicant entity to provide additional information or documents. Where the

corrected application or any additional information or document required is not provided within the time specified in

the said notice or any extension thereof granted by the Monitoring Authority, the application shall be rejected.

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(3) Enrolment of a direct selling entity with the Monitoring Authority would be made purely on the basis of the

particulars furnished by the Applicant in the application which do not confer any legal right on the enrolled entity to represent

themselves as Government approved agencies. The purpose of such enrolment is to enable the Monitoring Authority

to carry out its objectives in an effective manner.

5. Powers of Monitoring Authority.- The Monitoring Authority shall be vested with the following powers:

(i)

to grant enrolment to the Direct Selling Entities upon the receipt of application in the prescribed format

along with required documents and enclosures;

(ii) to take appropriate action against the violation or non-compliance or partial compliance of the directives

of Monitoring Mechanism by any Direct Selling Entities/ Direct Sellers either suo motu or on the basis

of any complaint received in this regard, from any stakeholders;

(iii) to engage one or more persons from any of the enforcement departments within this Monitoring Authority

to make an inquiry in relation to the alleged complaints and affairs of any Direct Selling Entity;

(iv) to call upon the books of accounts, registers, audited statement of Accounts, Income Tax and Good

and Service Tax monthly/annual returns, certified copies of mandatory registration certificates as per

the Consumer Protection (Direct selling) Rules, 2021 and such other documents necessary for scrutiny

and verification.

(v) to cancel such enrolment or black list those Direct Selling Entities violating the regulations of the

monitoring mechanism repeatedly even after show cause notices and warnings from the Monitoring

Authority;

(vi) to issue show cause notice to stop the business of such non-compliances with immediate effect;

(vii) to refer the contravention or violation of the Consumer Protection (Direct Selling) Rules, 2021, to the

Central Consume Protection Authority or such other Authorities as envisaged in Sections 17 to 23 of

the Consumer Protection Act, 2019. (Central Act 35 of 2019);

(viii) to refer the contravention or violation of other laws and rules to the law Enforcement Authorities

concerned under the provisions of such Acts and Rules;

6. Mandatory maintenance of records.- Every direct selling entity shall maintain at its registered office, either manually or

electronically, all such documents as are required under any law for the time being in force, including the following documents

or records, as may be applicable, as per rule 4 of the Consumer Protection (Direct selling) Rules, 2021, namely:-

(i)

Certificate of Incorporation;

(ii) Memorandum of Association and Articles of Association;

(iii) Permanent Account Number and Tax Deduction and Collection Account Number;

(iv) Goods and Services Tax registration and Goods and Services Tax Returns;

(v)

Income Tax Returns;

(vi) Balance Sheet, Audit Report and such other relevant reports;

(vii) Register of direct sellers;

(viii) Certificate of Importer-Exporter code (in case of imported goods)

(ix) License issued under the Food Safety and Standards Act, 2006 (Central Act 34 of 2006) for the purposes of

manufacture or sale of food items.

(x)

Certificate of Registration of Trademark;

(xi) Licence and Registration Certificate issued under the Drugs and Cosmetics Act, 1940 (Central Act 23 of

1940) for the purposes of manufacturer or sale of drugs, including Ayurvedic, Siddha and Unani drugs and

Homoeopathic medicines.

7. Mandatory maintenance of Website.- As per clause (d) of sub-rule (1) of rule 5 of the Consumer Protection

(Direct selling) Rules, 2021, every direct selling entity shall maintain proper and updated website with all relevant

details of that entity, including the documents or records specified in rule 4 of the said Rules, the self- declaration,

contact information which is current and updated, details of its nodal officer, grievance redressal officer, its management,

products, product information, price and grievance redressal mechanism for consumers. As per clause (g) of

sub- rule (1) of rule 5, every information provided by the direct selling entity on its website shall be duly certified by

a Company Secretary. As per sub-rule (16) of the said rule 5, every direct selling entity shall maintain a record of

relevant information allowing for the identification of all direct sellers who have been delisted by the entity and such

list shall be publicly shared on its website. Similarly, as per sub-rule (2) of the said rule 5, every direct selling entity

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shall provide the following information on its website or Platform in a clear and accessible manner, which shall be

displayed prominently to its users, namely:-

(i) registered name of the direct selling entity;

(ii) registered address of the direct selling entity and of its branches;

(iii) contact details, including e-mail address, fax, land line and mobile numbers of its customer care and Grievance

Redressal Officers;

(iv) a ticket number for each complaint lodged through which the complainant can track the status of the complaint;

(v) information relating to return, refund, exchange, warranty and guarantee, delivery and shipment,

modes of payment, grievance redressal mechanism and such other information which may be required

by the consumers to make informed decisions;

(vi) information on available payment methods, the security of those payment methods, the fees or charges

payable by users, the procedure to cancel regular payments under those methods, charge-back options,

if any, and the contact information of the relevant payment service provider;

(vii) all mandatory licences as applicable to the Entity as well as for its products and services;

(viii) total price of any goods or service in single figure, along with its break-up price showing all compulsory and

voluntary charges, including delivery charges, postage and handling charges, conveyance charges and the

applicable tax;

(ix) provide correct and complete information at pre-purchase stage to enable buyers to make informed purchase

decisions, and such information shall, in addition to the mandatory declarations to be provided under the Legal

Metrology (Packaged Commodities) Rules, 2011, contain the following information, namely:-

(a) the name of purchaser and seller;

(b) description of goods or services;

(c) quantity of goods or services;

(d) the estimated delivery date of goods or services;

(e) the process of refund;

(f)

guarantees or warranties applicable to such goods or services;

(g) exchange or replacement of goods in case of it being defective; and

(h) all contractual information required to be disclosed by or under any law for the time being in force.

8. Scope of Direct Selling, mode of marketing, disbursement of profits or commissions or incentives and

Product Restrictions.- As per clause (13) of section 2 of the Consumer Protection Act, 2019 (Central Act 35 of 2019) “

direct selling means marketing, distribution and sale of goods or provision of services through a network of sellers, other than

through a permanent retail location and as per clause (b) of sub-rule (1) of rule 2 of the Consumer Protection (Direct Selling)

Rules, 2021, the said rules shall be applicable to all models of direct selling and the main objective of framing these

mechanism is to prevent fraud and protect the legitimate rights and the interests of the consumers. Similarly, as per clause

(7) of section 2 of the Consumer Protection Act, 2019, a “consumer” means any person who buys any goods or avails

any services for a consideration and it includes offline or online transactions through electronic means or by teleshopping

or direct selling or multi-level marketing. Therefore, the Direct Selling Entities can adopt Multi-level Marketing (MLM)

techniques and practices for the marketing, distribution and sale of its goods and services through its Direct Sellers and

they can disburse share of profits or commissions or incentives or bonus to all such direct sellers in the network formed by

them. However, such disbursements shall be strictly on the basis of the sales or turn-over achieved by the Direct Sellers at

different levels and not on the basis of mere recruitments.

However, for the better understanding of direct selling operations, a combined reading of the relevant provisions of

the Consumer Protection Act, 2019 and rules explained above are warranted which envisages that the direct selling is the

marketing, distribution and sale of goods or services through ‘network of sellers’ under any models of direct selling or

marketing which includes multi-level marketing also.

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Further, mere multi-level marketing companies are not direct selling companies as per caluse (e) of sub-rule (1) of rule

5 of the Consumer Protection (Direct Selling) Rules, 2021 which stipulates that every direct selling entity shall own,

hold or be the licensee of a trademark, service mark or any other identification mark which identifies that entity with

goods or services, to be sold or supplied but shall not give commissions, bonus or incentives on sale of goods or services

of which it is not the owner, holder or licensee of trademark, service mark or other identification marks.

In addition to this, as per rule 9 of the Consumer Protection (Direct Selling) Rules 2021, every direct selling entity

using e-commerce platforms for sale shall comply with the requirements of the Consumer Protection (e-Commerce) Rules,

2020 also in addition to Consumer Protection (Direct Selling) Rules, 2021. However, the companies or entities indulges

in pyramid scheme, money circulation scheme and unfair trade practices or mis-selling of goods and services in the garb

of doing Direct Selling business across all models of direct selling are strictly prohibited from the scope of direct selling

as stipulated in clauses (a) and (b) of rule 10 read with clauses (f), (g) and (i) of rule 3 of the Consumer Protection (Direct

Selling) Rules, 2021.

9. Filing of periodical reports before the Monitoring Authority after enrolment.- Every direct selling entity,

after enrolment, shall furnish reports with the following information and submit to the Monitoring Authority within twenty or

forty five days from the end of each such quarter or financial year respectively, as the case May be.

(A) Yearly Basis:

(i)

Individual wise particulars maintained by the direct selling entity in respect of their direct sellers including but

not limited to enrolment, termination, active status, purchase value, remuneration plan in the last financial

year;

(ii)

Copy of GST returns, Income Tax returns including TDS returns of the last year;

(iii) Any other particulars as and when found necessary by the Monitoring Authority

(B) Quarterly Basis:

(i)

Total number of complaints received from customers within the State and the total numbers redressed and

pending status in the last quarter;

(ii)

Total number of complaints received from direct sellers within the State and the total numbers redressed and

pending status in the last quarter;

(iii)

Any other particulars as and when required by the Monitoring Authority;

10. Procedure of disposal of Complaints.- (1) The complaints received from a direct seller or a consumer or

any member of the general public will be entertained only if such complaint is not resolved in the grievance redressal mechanism of the

Direct Selling Entity in the manner as envisaged in sub-rule (7) of rule 5 of the Consumer Protection (Direct Selling)

Rules, 2021. In order to resolve such complaints or grievances, the Government shall designate officers at district level to

receive such unresolved complaints. The designated officer who received such a complaint shall forward the same to the

direct selling entity with a direction to redress the complaint within ten days of its receipt and to intimate the complaint

redressal report to the designated officer immediately. If the designated officers do not receive the complaint redressal

report within fifteen days of its receipt by the direct selling entity, he shall file non-compliance report before the Monitoring

Authority.

(2) Where the contents of the non-compliance report received from the designated officer against direct selling entity

or a direct seller or any other person who is part of the network of direct selling is found to be genuine and true, the

Monitoring Authority may take such action as the Monitoring Authority deems appropriate as mentioned in paragraph 5

above including due intimation to the enforcement authorities for their appropriate action as per the applicable provisions

of the relevant Acts as provided in paragraph 12 below.

(3) However, any complaint relating to violation of consumer rights or unfair trade practices or false or misleading

advertisements which are prejudicial to the interests of consumers as a class, may be forwarded either in writing or

in electronic mode, to anyone of the authorities, namely, the District Collector or the Commissioner of Regional Office

or the Central Authority as provided in sections 17 to 23 of the Consumer Protection Act, 2019 (Central Act 35 of 2019).

11. Prohibition of Pyramid Scheme, Money Circulation Schemes and Unfair Trade Practices.- (a) No direct selling

entity or direct seller shall promote or indulge in a Pyramid Scheme or enroll any person to such scheme or participate in such

arrangement in any manner whatsoever in the garb of doing direct selling business as per clause (a) of rule 10 read with

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clause (i) of sub-rule (1) of rule 3 of the Consumer Protection (Direct Selling) Rules, 2021. Under Pyramid Scheme, the

substantial benefit or income is derived mainly on the basis of such enrolment or recruitment and not on the basis of sale of

products or services even if the products or services are bundled in such schemes and packages for the purpose of name

sake. Therefore, no direct selling entity or direct seller shall enter into a scheme or package or opportunity or participate in

such arrangement in any manner for sharing the benefits by means of enrolment or recruitment of further subscribe to such

scheme thereby occupying a higher position for the purpose of earning more benefits or for making quick or easy money out

of such higher position and continue with such successive enrolments or recruitments for sharing the income or benefits out

of such successive enrolments or recruitments and finally resulting in a multi-layered network of subscribers in the garb of

doing direct selling business with a sole intention for sharing the benefits out of such successive enrolments or recruitment

irrespective of the sales volume of products or services.

(b) No direct selling entity or direct seller shall participate in a money circulation scheme in any manner whatsoever

in the garb of doing direct selling business as per clause (b) of rule 10 read with clause (f) of sub-rule (1) of rule 3 of

the Consumer Protection (Direct Selling) Rules, 2021. As per clause (c) of section 2 of the Prize Chits and Money Circulation

Schemes (banning) Act, 1978 (Central Act 43 of 1978), “money circulation schemes” means any scheme, by whatever

name called, for the making of quick or easy money, or for the receipt of any money or valuable thing as the consideration

for a promise to pay money, on any event or contingency relative or applicable to the enrolment of members into the

schemes, whether or not such money or thing is derived from the entrance money of the members of such scheme or

periodical subscriptions. Under money circulation scheme, the entire benefit or income is generated or derived out of the

amount collected through the successive enrolments or recruitments and finally share the benefit among the subscribers

simply on account of participation in such schemes. Therefore, no direct selling entity or direct seller shall participate

in a money circulation scheme in any manner for sharing the benefits by means of enrolment or recruitment of further

subscribers to such scheme and continue with such successive enrolments or recruitments for sharing the income or

benefits out of such successive enrolments or recruitments and finally resulting in a multi-layered network of subscribers

in the garb of doing direct selling business with a sole intention for sharing the benefits out of such successive enrolments

or recruitments without any sale of products or services.

(c) No direct selling entity or direct seller shall promote or indulge in any misleading, deceptive or unfair trade practices

or participate in such arrangement or schemes or trades in any manner whatsoever in the garb of doing direct selling

business across all models of direct selling for the purpose of earning more benefits or for making quick or easy money out

of such practices or schemes. As per sub rule (3) of rule 5 of the Consumer Protection (Direct selling) Rules, 2021, no direct

selling entity shall adopt any unfair trade practice in the course of its business or otherwise, and shall abide by the

requirements specified in any law for the time being in force. As per clause (47) of section 2 of the Consumer Protection

Act, 2019 (Central Act 35 of 2019) “unfair trade practice” means a trade practice which, for the purpose of promoting the

sale, use or supply of any goods or for the provision of any service, adopts any unfair method or unfair or deceptive practice

including any of the following practices, namely:-

(i)

making any statement, whether orally or in writing or by visible representation including by means of electronic

record which falsely represents that the goods or services are of a particular standard, quality, quantity, grade,

composition, style or model;

(ii) falsely represents any re-built second-hand, renovated, reconditioned old goods as new goods;

(iii) makes a false or misleading representation concerning the need for, or the usefulness of, any goods or

services;

(iv) gives to the public any warranty or guarantee of the performance, efficacy or length of life of a product or any

goods that is not based on an adequate or proper test thereof;

(v) represents that the seller or the supplier has a sponsorship or approval or affiliation which such seller or

supplier does not have etc.

(d) As per sub-rule (2) of rule 7 of the Consumer Protection (Direct Selling) Rules, 2021, a direct selling entity or direct

seller shall not.-

(i) indulge in fraudulent activities or sales and shall take reasonable steps to ensure that participants do not indulge

in false or misleading representations or any other form of fraud, coercion, harassment or unconscionable or

unlawful means;

(ii) engage in, or cause or permit, any conduct that is misleading or likely to mislead with regard to any material

particulars relating to its direct selling business, or to the goods or services being sold by itself or by the direct

seller;

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[Part  II—Sec. 1

(iii) indulge in mis-selling of products or services to consumers;

(iv) use, or cause or permit to be used, any fraudulent, coercive, unconscionable or unlawful means, or cause

harassment, for promoting its direct selling business, or for sale of its goods or services;

(v) refuse to take back spurious goods or deficient services and refund the consideration paid for goods and

services provided ;

(vi) charge any entry fee or subscription fee.

12. Action against violations or non-compliance of the directives of Monitoring Mechanism.- (1) The violations

or non-compliance or partial compliance of the directives of Monitoring Mechanism by any Direct, Selling Entities or Direct

Sellers will be treated seriously. The Monitoring Authority in such cases, either suo-motu or on the basis of any complaint

received in this regard from any stake holders, may

(i) engage one or more persons from any of the enforcement departments within this Monitoring Authority to make

an inquiry in relation to the alleged complaints and affairs of any Direct Selling Entity;

(ii) Call upon the books of accounts, registers, audited statement of Accounts, Income Tax and Goods and Services

Tax monthly or annual returns, certified copies of mandatory registration certificates as per the Consumer

Protection (Direct Selling) rules, 2021 or such other documents necessary for scrutiny and verification;

(iii) cancel such enrolment or black list those direct selling entities violating the regulations of the monitoring

mechanism repeatedly even after show cause notices and warnings by the Monitoring Authority;

(iv) issue show cause notice to stop the business of such non-compliances with immediate effect; and

(v) refer the matter to the Central Consumer Protection Authority or such other Authorities as envisaged in sections

17 to 23 of the Consumer Protection Act, 2019 (Central Act 35 of 2019).

(2) The Monitoring Authority may, before initiating the action proposed in item Nos. (iii) and (iv) above, may issue

notice to the Direct Selling Entity and give them an opportunity of being heard for seeking their explanation to the action

so proposed.

13. Action against violation of provisions of Consumer Protection Act, 2019 Consumer Protection (Direct

Selling) Rules, 2021 and other Laws applicable to Direct Selling.- (1) The direct selling entities and the direct sellers

have to follow the relevant provisions of the Consumer Protection Act, 2019 (Central Act 35 of 2019) and the Consumer

Protection (Direct Selling) Rules, 2021 including other Laws applicable to direct selling meticulously. The compliance of the

provisions and rules of these Acts and Rules will be monitored under this Monitoring Mechanism.

(2) Any contravention or violation of the Consumer Protection (Direct Seliing) Rules, 2021 shall be dealt with the

appropriate provisions of the Consumer Protection Act, 2019 (Central Act 35 of 2019) including product liability under

Chapter VI and offences and penalties under Chapter VII of the said Act. However, the violation of other laws and rules

shall be appropriately dealt by the law Enforcement Authorities under the provisions of the appropriate Acts & Rules, which

may include the following:

(i) Violation relating to any activity leading to money circulation or pyramid schemes to be dealt with by the Police

Authorities under Prize Chits and Money Circulation Scheme (Banning) Act, 1978, (Central Act 43 of 1978)

including criminal case under the provisions of Indian Penal Code;

(ii) Violation relating to any activity leading to tax evasion, to be dealt with by the respective Taxation Authorities

under the respective Taxation Statutes.

(iii) Violation of any other applicable laws to be complied by direct selling entity as provided in the Consumer

Protection (Direct Selling) Rules, 2021 shall be dealt with by the respective Authorities under such respective

Statutes; and

(iv) Violation relating to any activity leading to the breach of contract, appropriate civil remedy can be evoked

before the Court of Law having appropriate jurisdiction.

K. GOPAL,

Additional Chief Secretary to Government.

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ANNEXURE

APPLICATION FOR ENROLMENT

(See para 4)

(To be submitted by the Direct Selling Entities)

Part A

SI.

No.

Particulars

To be filled by Direct Selling

Entity

COMPANY PROFILE

1.

Name of the Direct Selling Entity

(As Registered) .’ .

2.

CIN No. / Reg. No.

3.

Principai place of Business

“ .

4.

ADDRESS FOR COMMUNICATION

(i) Head Office:

(With PIN Code, e-Mail id, mobile phone, Telephone with STD

Code and Company Website)

(ii) Branch office in Tamil Nadu

(with PIN Code, e-Mail id, mobile phone,

Telephone with STD Code and Company

Website)

5.

TAX PARTICULARS OF COMPANY

(i) Income Tax Registration No. (PAN)

(ii) Income Tax TDS Registration.

No. (TAN)

(iii) GST Registration No. (GSTIN)

6.

Name and Contact details

(i) Name and contact address of the Directors / partners of

the Entity (With PIN code, eMail id, mobile phone No. and

Telephone No with STD code)

(ii) Name and contact address of key Management Personnel

with their eMail id & Mobile phone No.

(iii) Name and contact address of Nodal Officer responsible

for monitoring the compliance of the Consumer Protection

Rules, 2021 (With PIN code, e-mail id, mobile phone No., &

Telephone No. with STD code)

(iv) Name and address of Grievance Redressal

Officer responsible for redressing the complaint

(With PIN code, e-Mail id, mobile phone No., & Telephone No.

with STD code)

7.

Details of Consumer Grievance Redressal mechanism as per

the Consumer Protection (Direct Selling) Rules, 2021:

8.

Total number of Direct Sellers working within the State (as on

March 31st of the previous financial Year)

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[Part  II—Sec. 1

SI.

No.

Particulars

To be filled by Direct Selling

Entity

9.

Details of Products / Services Offered

(enclose product brochure with price break-up)

(i) Details of own products or service with Trademark or

Service Mark as the case may be

(ii) Details of products or services dealt in . the capacity of

holder or licensee of a . trademark or service mark or other

identification marks which identifies the company and its

products

10.

Modes of Direct Selling

(i) Marketing plan adopted:

(ii) Remuneration plan adopted:

(iii) Whether e-commerce platform adopted:

11.

Investment In business and trading particulars as per latest

audited accounts available, i.e., on March 31st of previous

financial year

(i) Capital & Reserves

(ii) Current liabilities / payable

(iii) Investment in Fixed Assets

(iv) Investment in Current Assets

(v) Total sales Turnover

(vi) Total Purchases Turnover

(vii) Gross profit

(viii) Net Profit

VERIFICATION

The contents of the above application are true and correct and nothing material has been concealed by me/us there

from.

Verified by me/us at.............................. on this day of ...........................................

.

Applicant

Name

.......................................

Designation .................................

Tel No. ........................................

E-mail:

........................................

Place & Date ....................................

Seal of the Company

Part-B

(NOTARY ATTESTED AFFIDAVIT DECLARATION)

I / We, .............................................................

in the capacity of ....................................................................

of

the ...................................................................................... company / firm declare that we including our duly appointed

Direct Sellers, shall compliant with the following:

1.

I/We shall be compliant with all the provisions of Consumer Protection (Direct Selling) Rules, 2021 notified by

the Department of Consumer Affairs, Ministry of Consumer Affairs, Food and Public Distribution, New Delhi,

vide Notification No.GSR 889(E) dated 28th December, 2021.

2.

I/We shall be compliant with all the applicable provisions of Consumer Protection

(E- commerce) Rules, 2020 and the rules framed there under as provided in rule 9 of Consumer Protection (Direct

Selling) Rules, 2021.

Dec. 27, 2023]

TAMIL  NADU  GOVERNMENT  GAZETTE

135

3.

I/We shall be compliant with all the applicable provisions of the Legal Metrology Act 2009 (Act 1 of 2010) and the

rules framed thereunder as provided in sub-rule 4 of rule 5 and clause (v) of sub-rule (1) of rule 7 of Consumer

Protection (Direct Selling) Rules, 2021.

4.

I/We shall be compliant with all the applicable provisions of the Food Safety and Standards Authority of India Act,

2006 (Central Act 34 of 2006) and the rules framed there under as provided in clause (j) of rule 4 of Consumer

Protection (Direct Selling) Rules, 2021.

5.

I/We shall be complaint with all the orders, circulars, notifications as may be notified by the Department of Consumer

Affairs, Government of India or by the Department of Civil Supplies and Consumer Protection, Government of

Tamil Nadu from time to time.

6.

I/We shall set up an authorized office declared in Tamil Nadu and shall maintain its office, either manually or

electronically, all such documents / registers / books of accounts as are required under any law for the time being

in force, as may be applicable for verification of the enforcement authorities under this monitoring mechanism,

in addition to its maintenance of such records at its registered office as required as per rule 4 of the Consumer

Protection (Direct Selling) Rules, 2021.

7.

l/We shall become a Partner in the convergence process of the National Consumer Helpline of the Central

Government as provided in sub-rule 17 of rule 5 of the Consumer Protection (Direct Selling) Rules, 2021.

8.

l/We shall not promote a Pyramid Scheme or enrol any person to such scheme or participate in such arrangement

in any manner whatsoever in the garb of doing direct selling business as provided in sub-rule (a) of rule 10 of the

Consumer Protection (Direct Selling) Rules, 2021.

9.

l/We not participate in money circulation scheme in the garb of doing direct selling business as provided in sub-rule

(b) of rule 10 of the Consumer Protection (Direct Selling) Ru/es, 2021.

10. I/We shall not promote any misleading, deceptive or unfair trade practices or participate in such

arrangement/schemes/trades in any manner whatsoever in the garb of doing direct selling business across

all models of direct selling as provide in sub-rule (3) of rule 5 read with clause (d) of sub-rule (1) of rule 2 of the

Consumer Protection (Direct selling) Rules, 2021.

Deponent

DEPONENT VERIFICATION

The contents of the above Affidavit cum Declaration are true and correct and nothing material has been concealed by

me/us there from.

Verified by me/us at ———————————— on this day of ——————————————

Deponent

Name

.

Designation

.

Tel No

.

E-mail. .

Place & Date

Seal of the Company

Notary attestation

List of Enclosures

1.

Certification made by the Company Secretary regarding the veracity and validity of the certificates and

documents uploaded in the Website such as certificates, licenses, policies, declarations and other documents

required for the proper conduct of Direct Selling business as per the Consumer Protection(Direct Selling)

Rules, 2021.

2.

Copy of acknowledgment received from the On-line Portal of the Department of Consumer Affairs during the

course of previous registration (applicable to previously on-line registered entities.

3.

Copy of the latest Audited financial statements (Balance sheet and Profit and Loss Alc with schedules)

(Previous financial year)

136

TAMIL  NADU  GOVERNMENT  GAZETTE

[Part  II—Sec. 1

4.

Copy of (i) Certificate of incorporation, (ii) Memorandum of Association (iii) Article of Association of the Entity

and (iv) Bye-laws.

5.

Copy of Certificate of Registration of Trademark.

6.

Certificate of Importer-Exporter code (in case of imported goods)

7.

List of Board of Directors / Partners / Owners of the Entity with contact address with their E-mail ids and mobiie

phone No.

8.

List of Key Management Personnel with their contact address with their, E-mail Ids and mobile phone No.

9.

Brief details of direct selling scheme and compensation plan.

10.

Copy of Product Brochure with price break-up as required under clause (g) of sub-rule (2) of rule 5 of the

Consumer Protection (Direct Selling) Rules, 2021.

11.

Copy of prior written contract to be executed with direct sellers as required under Rule 6(1) (a) of the Consumer

Protection (Direct selling) Rules. 2021.

12.

Copy of GSTIN, PAN and TAN or such other registrations necessary for the Direct Selling Entity.

13.

Copy of License and Registration Certificate issued under the Drugs and Cosmetics Act, 1940 (If applicable)

14.

Copy of license issued under the Food Safety and Standards Act, 2006 (Central Act No. 34 of 2006 (If applicable).

15.

Copy of operating License under Bureau of Indian Standards (BIS) Act, 2016 (If applicable)

16.

Copy of Mandatory declarations under the Legal Metrology (Packed Commodities) Rules, 2011 (If applicable)

17. Copy of Income Tax and Goods and Services Tax returns for the latest year;

18. Such other information or documents, if any, as may be demanded from time to time.

K. GOPAL,

Additional Chief Secretary to Government.

HIGHER EDUCATION DEPARTMENT

Notification for Scholarship Schemes (First Graduate Scholarship and Scholarship to Students who joined in the

institution under 7.5% reservation.)

(Letter No. 5871363/J2/2023, dated 11.12.2023)

Chennai, the 11th December 2023

No. II(1)/HE/43/2023.—WHEREAS, the use of Aadhaar as an identity document for delivery of services or

benefits or subsidies simplifies the Government delivery processes, brings in transparency and efficiency, and enable's

beneficiaries to get their entitlements directly in a convenient and seamless manner by obviating the need to produce

multiple documents to prove one's identity;

AND WHEREAS, the Higher Education Department (hereinafter referred to as the Department), is administering

the following schemes (hereinafter referred to as the Scheme) to eligible students who joined under Government Quota

of Government, Government Aided, Universities, Self Financing Colleges affiliated to Anna University which are being

implemented through Directorate of Technical Education (hereinafter referred to as the implementing Agency;

(1) First Graduate Scholarship

(2) Scholarship for students who joined under 7.5% reservation on preferential basis.

AND WHEREAS, under the scheme, the scholarship (hereinatter referred to as the benefit) is given to every

eligible student to eligible students who joined under Government Quota of Government, Government Aided, Universities,

Self Financing Colleges affiliated to Anna University (hereinafter referred to as the beneficiaries), by the Implementing

Agency as per the extant Scheme guidelines;

AND WHEREAS, the aforesaid Scheme involves recurring expenditure incurred from the Consolidated Fund of

the State of Tamil Nadu.

NOW,THEREFORE, in pursuance of section 7 of the Aadhaar (Targeted Delivery of Financial and Other Subsidies,

Benefits and Services) Act,2016(Central Act 18 of 2016) (hereinafter referred to as the said Act), the Government of

Tamil Nadu hereby notifies the following namely:-

Dec. 27, 2023]

TAMIL  NADU  GOVERNMENT  GAZETTE

137

1. Aadhaar Authentication for the schemes, where beneficiaries are other than Children:-

(i) An individual eligible for receiving the benefits under the Scheme shall hereby be required to furnish proof of

possession of the Aadhaar number or undergo Aadhaar authentication.

(ii) Any individual desirous of availing benefits .under the Scheme, who does not possess the Aadhaar number

or, has not yet enrolled for Aadhaar, shall be required to make application for Aadhaar enrolment before registering

for the Scheme provided that he is entitled to obtain. Aadhaar as per section 3 of the said act, and such individuals

shall Visit any Aadhaar enrolment centre(list available at the Unique ldentification Authority of India (UIDAI website

www.uidai.gov.in) to get enrolled for Aadhaar.

(iii) As per regulation 12 of the Aadhar (Enrolment and Update) Regulations, 2016, the Department through its

Implementing Agency, is equired to offer Aadhaar enrolment facilities for the beneficiaries who are not yet enrolled

for Aadhaar and in case there is no Aadhaar enrolment centre located in the respective Block or Taluk or Tehsil,

the Department through its Implementing Agency shall provide Aadhaar Enrolment facilities at convenient locations in

co-ordination with the Existing Registrars of Unique Identification Authority of India or by becoming a Unique Identification

Authority of India Registrar themselves.

Provided that till the time Aadhaar is assigned to the individual, benefits under, the scheme shall be given to such

individual, subject to the production of the following documents in original, namely: -

(a) If he/she has enrolled, his/her Aadhaar Enrolment Identification Slip; and

(b) Any one of the following documents, namely: -

(i)

Bank or Post Office Passbook with Photo; or

(ii)

Permanent Account Number (PAN) Card; or

(iii) Passport; or

(iv) Ration Card or

(v)

Voter Identity Card; or

(vi) Driving license issued by the Licensing AL!thority Under the Motor Vehicles Act, 1988 (Centra! Act 59

Of 1988); or

(vii) Certificate of identity having photo of such person issued by a Gazetted Officer or a Tahsildar on an

Official letter head; or

(viii) Any other document specified by the State Government Provided further that the above documents may

be checked by an officer specifically designated by the Department for that purpose.

(B) Aadhaar Authentication for the Schemes, where beneficiaries are children:-

. (i) A child desirous of availing the benefit under the schems, shall hereby be required to furnish proof of possession

of the Aadhaar number or undergo Aadhaar Authentication.

(ii) Any child desirous of availing benefits under the Scheme, who does not possess the Aadhaar number or, has

not yet enrolled for Aadhaar, shall be required to make application for Aadhaar enrolment subject to the consent of his

parents or guardians, before registering for the Scheme provided that he is entitled to obtain Aadhaar as per section

3 of the said act, and such children shall visit any Aadhaar enrolment centre (list available at the Unique Identification

Authority of India (UIDAI) website www.uidai.gov.in) to get enrolled for Aadhaar.

(iii) As per requlation 12 of the Aadhar (Enrolment and Update) Regulations, 2016, the Department through its

Implementing Agency, is required to offer Aadhaar enrolment facilities for the beneficiaries who are not yet enrolled

for Aadhaar and in case there is no Aadhaar enrolment centre located in the respective.Block or Taluk or Tehsil,

the Department through its Implementing Agency shall provide Aadhaar Enrolment facilities at convenient locations in

co-ordination with the Existing Registrars of Unique Identification Authority of India or by becoming a Unique Identification

Authority of India Registrar themselves.

Provided that till the time Aadhaar is assigned to the child, benefits under, the scheme shall be given to such

children, subject to the. production of the following documents in original, namely: -

(a) If the child has been enrolled, after attaining the age of five years (with biometrics collection), his Aadhaar

Enrolment Identification Slip or of bio- metric update identification slip; and

(b) Any one of the following documents namely:-

(i) Birth certificate; or Record of birth issued by the appropriate authority;

(ii) College identity card, duly signed by the Principal of the college, containing Parents' names; and

(c)

Anyone of the following documents as proof of relationship of the beneficiary with the parent or legal

guardian as per the extant guidelines, namely:- .

138

TAMIL  NADU  GOVERNMENT  GAZETTE

[Part  II—Sec. 1

(i) Birth Certificate; or Record of birth issued by the appropriate authority; or

(ii) Ration card; or

(iii) Ex-Servicemen Contributory Health Scheme (ECHS) Card; or Employees' State Insurance Corporation

(ESIC) Card; or Central Government Health Scheme Card (CGHS); or

(iv) Pension Card; or

(v) Army Canteen Card; or

(vi) Any Government family Entitlement Card, or

(vii) Any other documents as specified by the State Government.

Provided further that the above documents shall be checked by an officer specifically designated by the department

for that purpose.

2. In order to provide benefits to the beneficiaries under the Scheme conveniently, the Department through its

Implementing Agency shall make all the required arrangements to ensure that wide publicity through the media shall

be given to the beneficiaries to make them aware of the said requirement.

3. In all cases, where: Aadhaar authentication fails due to poor biometrics of the beneficiaries or due to any other

reason, the following remedial mechanisms shall be adopted, namely:-

(a) in case of poor fingerprint quality, iris scan or face authentication facility shall be adopted for authentication,

thereby the Department through its Implementing Agency shall make provisions for iris scanners or face authentication

along with finger-print authentication for derivery of benefits in seamless manner;

(b) in case the biometric authentication through fingerprints or iris scan or face authentication is not successful,

wherever feasible and admissible authentication by Aadhaar one Time password or Time-based One-Time Password

with limited time validity, as the case may be, shall be offered;

(c) in all other cases where biometric or Aadhaar One Time password (or) Time-based One-Time password

authentication is not possible, benefits under the scheme may be given on the basis of physical Aadhaar letter

whose authenticity can be verified through the Quick Response (QR) code printed on the Aadhaar letter and the

necessary arrangement of QR code reader shall be provided at the, convenient locations by the Department through

its Implementing Agency.

4. In addition to the above, in order to ensure that no bonafide beneficiary under the Scheme is deprived or his

due benefits, the Department through its Implementing agency shall follow the exception handling mechanism as outlined

in the Office Memorandum of DBT Mission, Cabinet Secretariat, Government of India dated 19th December 2017.

4(A). Notwithstanding anything contained herein above, no child shall be denied benefit under the Scheme in

case of failure to establish his Identity by undergoing authentication, or furnishing proof of possession of Aadhaar

Number, or in case of a child to whom no Aadhaar number hasbeen assigned, producing an application for enrollment.

The benefit shall be given to him by verifying his identity on the basis of other documents as mentioned in clauses

(b) and (c) of the proviso to sub-paragraph (iii) of paragraph 1 (B) and where benefit is given on the basis of such

other documents, a separate register shall be maintained to record the same, which shall be reviewed and audited

periodically by the Department through its Implementing Agency".

This Notification shall come into effect from the date of its publication in the Tamil Nadu Government Gazette.

A. KARTHIK,

Principal Secretary to Government.

PRINTED  AND  PUBLISHED  BY  THE COMMISSIONER  OF  STATIONERY  AND  PRINTING, CHENNAI

ON  BEHALF  OF  THE  GOVERNMENT  OF  TAMIL  NADU