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EXTRAORDINARY
No. 2
GOVERNMENT OF GOA
Department of Public Health
___
Notification
47/5/2011-I/PHD/Part/(Vol.I)/1536
In exercise of the powers conferred by sub section (1) and (2) of section 47 of the Goa Clinical
Establishments (Registration and Regulation) Act, 2019 (Goa Act 19 of 2019), the Government
of Goa hereby makes the following rules, namely:—
1. Short title and commencement.— (1) These rules may be called the Goa Clinical
Establishments (Registration and Regulation) Rules, 2021.
(2) They shall come into force on the date of their publication in the Official Gazette.
2. Definition.— (A) In these rules, unless the context otherwise requires,—
(1) “Act” means the Goa Clinical Establishment (Registration and Regulation) Act, 2019
(Goa Act 19 of 2019);
(2) “Ambulance” means any privately or publicly owned motor vehicle or vessel or aircraft
that is especially designed, constructed or modified, and equipped and is intended to be
used and is maintained or operated for the overland, water or air transportation of patients
upon the streets, roads, highways, waterways, river, airspace, or public ways in this state, or
any other motor vehicles, vessels or aircraft used for such purposes;
(3) “Appendix” means Appendix appended hereto;
(4) “Applicant” means a person who has made an application;
(5) “Building” includes—
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Reg. No. RNP/GOA/32/2021-23
RNI No. GOAENG/2002/6410
___________________________________________________________________________________________
Suggestions are welcomed on e-mail: [email protected]
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(a) a house, out-house, stable, latrine, godown, shed, hut, wall (other than a boundary
wall not exceeding two meters in height) and any other such structure, whether of
masonry, bricks, wood, mud, metal or any other material whatsoever;
(b) a structure on wheels or simplify resting on the ground without foundations; and
(c) a ship, vessel, boat (when outside the port limit of major ports as defined under
the Indian Ports Act, 1908 (Central Act No. 15 of 1908), Aircraft, and
(d) tent, van and any other structure used for human habitation, but do not include a
temporary shed erected on ceremonial or festival occasions.
(6) “care” means measures taken by a care provider or that are taken in a healthcare
establishment in order to determine a service recipient’s state of health or to restore or
maintain it;
(7) “categorization” is the process in which ideas and objects are recognized,
differentiated, and understood.
(8) “Classification” means the action or process of classifying something according to
shared qualities or characteristics.
(9) “Clinics” means— a medical facility run by a single or group of physicians or health
practitioners smaller than a hospital. Clinics generally provide only outpatient services and
can have an observation bed for short stay.
(10) “Collection Centre” means a Pathology Laboratory, other than Genetic laboratory
providing services regarding collection of samples or specimen for the purpose of
pathological, bacteriological, chemical, biological or other tests, examination, or analysis.
(11) “Consultant” Registered Medical Practitioner in different fields of medicine having
specialized knowledge, skill, expertise or experience who can act as specialist to provide
expert medical care and services to the patients.
(12) “Day care centre” means clinical establishment where persons to whom treatment of
that kind/those kinds is provided are reasonably expected to be admitted and discharged on
the same date;
(13) “Dental clinics”- are places where dentists provide dental care with no inpatient
facilities.
(14) “Dental hospitals”- are places where dentists provide outpatient dental care with
inpatient facilities
(15) “Department” means department of health/health Speciality or any other Government
department
(16) “Diagnostic Centre” means-stand-alone organized facilities to provide simple to
critical diagnostic procedures such as radiological investigation supervised by a radiologist
and clinical laboratory services by laboratory specialist usually performed through referrals
from physicians and other health care facilities.
(17) “Director” means Director of Health Services, Goa.
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(18) “Disaster” and “Disaster Management” shall have the meaning assigned to them
under the Disaster Management Act, 2005 (Act 53 of 2005).
(19) “Display” means any form of display and includes any advertisement—
(a) printed in any medium for the communication of information;
(b) appearing in, communicated through or retrievable from, any mass media, elect
otherwise; or
(c) contained in any medium for communication produced or for use by an institution.
(20) “Emergency medical condition” means a medical condition manifesting itself by acute
symptoms of sufficient severity (including severe pain) of such a nature that the absence of
immediate medical attention could reasonably be expected to result in (i) death of the person
or; (ii) serious jeopardy in the health of the person (or in case of pregnant woman, in her
health or health of the unborn child); (iii) serious impairment to bodily functions; or (iv)
serious dysfunction of any organ or part of a body;
(21) “Emergency medical service” means the organization responding to a perceived
individual need for immediate medical care in order to prevent loss of life or aggravation of
physiological or psychological illness or injury;
(22) “emergency medical treatment” means’ the action that is required to be taken after
screening a person who is in an emergency medical condition, as to the stabilization of the
person and rendering of such further treatment as may be necessary for the purpose of
preventing aggravation of the medical condition of the person or his death;
(23) “Employee” means a person wholly or principally employed in, or in connection with,
a clinical establishment, whether working on permanent, periodical, contractual or piece-rate
wages or on commission basis even though he receives no reward or payment for his labour.
(24) “Form” means the form appended hereto;
(25) “General Hospital” is a set up having facilities, medical staff and all necessary
personnel to provide diagnosis, care and treatment of a wide range of acute conditions,
including injuries, and normally has an emergency department to deal with immediate and
urgent threats to health;
(26) “Genetic laboratory” means a laboratory as defined under the Pre-conception and
Pre-natal Diagnostic Techniques (Prohibition of sex selection) Act, 1994 (Central Act 57 of
1994).
(27) “Healthcare establishments” means any clinical establishment run by private or
public sector agencies;
(28) “Hospital” means health care institutions that have an organized medical and other
professional staff, and inpatient facilities, and deliver medical, nursing and related services
24 hours per day, 7 days per week, which offer a varying range of acute, convalescent and
terminal care using diagnostic and curative services in response to acute and chronic
conditions arising from diseases as well as injuries and genetic anomalies;
(29) ‘Hospital bed’ means a bed that is regularly maintained and staffed for the
accommodation and full-time care of inpatients and is situated inwards or a part of the
hospital where continuous medical care for inpatients is provided;
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(30) “Imaging centre” means any establishment or premises used or intended to be used
in production of images or visual display of structural or functional patterns of organs or
tissues with the aid of any kind of electro-magnetic or sound wave for the purpose of
diagnosis, treatment or research of diseases;
(31) “Indigent person” means a person who has no visible means of income or whose
income is insufficient for the subsistence of his family and shall include,—
(i) a person who has received a ration card in the category of Below Poverty Line (BPL);
and
(ii) a person not included in sub-clause (i) but has been identified as an
indigent person by such designated authority as may be notified;
(32) “Informed consent” means consent given to a proposed specific intervention, without
any force, undue influence, fraud, threat, mistake or misrepresentation, and obtained after
disclosing to the person giving consent adequate information including risks and benefits of,
and alternatives to the proposed intervention in a language and manner understood by such
person with no binding to consent after being informed;
(33) “Inpatients”– residents hospitalized for indoor care across all types of hospital beds;
(34) “Inpatient facilities” means any establishment having beds for admission of patients;
(35) “Isolation” means the physical separation and confinement of an individual or groups
of individuals who are infected or reasonably believed to be infected with a contagious or
possibly contagious disease from non-isolated individuals, to prevent or limit the
transmission of the disease to non-isolated individuals;
(36) “Large Laboratory” means as a Pathology Laboratory, other than Genetic laboratory
performing all the Microbiology, and Morphological Pathology tests in addition to tests
performed by the medium laboratory;
(37) “Local authority” means,—
(a) in any municipal area, the Corporation, or Municipal Council concerned;
(b) in notified area, the Notified Authority;
(c) in any other area, the Village Panchayat concerned.
(38) “Maternity Home”– means any premises used or intended to be used for reception of
pregnant women or of women in labour or immediately after childbirth;
(39) “Medical device” means any instrument, apparatus, implement, machine, appliance,
implant, in vitro reagent or calibrator, software, material or other similar or related article.
(40) “Medical Diagnostic laboratory” means a laboratory with one or more of the following
where microbiological, serological, chemical, haematological, immune-hematological,
immunological, toxicological, cytogenetic, exfoliative cytogenetic, histological, pathological
or other examinations are performed of materials/fluids derived from the human body for the
purpose of providing information on diagnosis, prognosis, prevention, or treatment of
disease;
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(41) “Medically Necessary” means a service or procedure that is scientific, appropriate and
consistent with diagnosis and which, using accepted standard treatment protocol, standard
operating procedures or any other standards of medical practice, could not be omitted
without adversely affecting the patient’s conditions;
(42) “Medical Record” means any paper, film, print out, slide, solution or medium, or any
documentation of services performed at the direction of a service provider which can be
deciphered or used to indicate and diagnose condition of the human body or a part of it or
any material taken out of it and the course of treatment including nursing care administered
to, or undergone by, the person;
(43) “Medical Superintendent” means a person by whatever name and designation he/she
is called, who is a medical practitioner and is in charge of, or is entrusted with the running
of, a clinic, hospital or nursing home;
(44) “Medical supplies” refers to the non-durable disposable health care materials ordered
or prescribed by a physician, which is primarily and customarily used to serve
a medical purpose and includes osteotomy supplies, catheters, oxygen, and diabetic
supplies;
(45) “Medico-legal case” means any medical case which has legal implications either of a
civil or criminal nature, and includes but is not limited to cases relating to accidents, assault,
sexual assault, suicide, attempt to murder, poisoning, injuries on account of domestic
violence, injuries on workers during course of employment;
(46) “Medium Laboratory” means a Pathology Laboratory, other than Genetic laboratory
performing all the clinical pathology and haematology tests in addition to tests performed by
the small laboratory but excluding Microbiology, and Morphological Pathology test;
(47) “Multi-specialty hospitals” are – hospitals offering specialized and tertiary care in
single or multiple facilities segregated units each of which are devoted to a complexity of
patient care defined in this sub-section;
(48) “Near relative” means any of the following relatives of the deceased (or patient)
namely, a wife, husband, parent, son, daughter, brother and sister and includes any other
person who is related to the deceased or any other person as may be defined under Indian
Succession Act, 1925 [Act XXXIX of 1925];
(49) “Norm” means a statistical normative rate of provision or measurable target outcome
over à specified period of time;
(50) “Nursing Home” means any premises used or intended to be used for reception of
persons suffering from any sickness, injury or infirmity and providing of treatment and
nursing for them and include a maternity home;
(51) “Outpatients” where care is provided without admission/hospitalization as inpatient;
(52) “Package of service” or “package” means a group of health care related services with
clear item wise explanation wrapped under a fixed price to be provided to the service
recipient;
(53) “Paramedical Professional” means any Technician like ECG Technician, Medical
Laboratory Technician or Ophthalmic Assistant and includes such other technicians or any
personnel, who helps in providing health care services, teaching or practice of medicine by a
registered medical practitioner;
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(54) “Patient” means a service recipient who has received any kind of service or care from
any Clinical establishment with or without being registered by the patient registration
system of that Clinical Establishment and shall include any child born to a patient and is
entitled to enjoy all the rights, responsibilities and obligation of being a patient;
(55) “Patient Party” means a person willing to enjoy all the rights, responsibilities and
obligation conferred upon a patient and is recognized as such by the clinical establishment
or the service provider and includes,—
(i) a adult member of the family or near relatives; or
(ii) guardian of the service recipient, in case of service recipient being a minor; or
(iii) one of the friends, colleagues or any person authorized by the service recipient as
his representative; or
(iv) guardian, legal heir or natural successor or near relatives of the service recipient in
event of the death of the service recipient or his being incapacitated due to existing
physical/mental/emotional state rendering him incapable to authorize a person as his
Representative.
(56) “Personal care” means care which can be provided by a non-professional and shall
include but not limited to-
(i) assistance with one or more of the following activities namely bathing, showering or
personal hygiene; toileting; dressing or undressing; eating meals; or
(ii) assistance for persons with mobility problems; or
(iii) assistance for persons who are mobile but require some form of supervision or
assistance; or
(iv) the provision of substantial emotional support; or
(v) assistance for summoning up on-duty nurse or medical officer; or
(vi) any such reasonable assistance expected of him subject to his skill, competency and
experience;
(57) “Polyclinic” means a medical clinic where the proprietor and the service provider may
be same or different persons;
(58) “Premises” means any building, structure or tent together with the land on which it is
situated and the adjoining land used in connection with it and includes any land without any
building, structure or tent and any vehicle, conveyance, vessels or aircraft;
(59) “Primary Consultant” means a Registered Medical Practitioner as defined;
(60) “Proprietor of clinical establishment” means a person who has been granted a license
under the Act;
(61) “Public Health Emergency” means an occurrence or imminent threat, including owing
to degraded environmental conditions, of an illness or health condition that:
(a) Poses a high probability of any of the following harms:
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(i) a large number of deaths or illness in the affected population;
(ii) a large number of serious or long-term disabilities in the affected population,
including teratogenic effects, or;
(iii) widespread exposure to an infectious or toxic agent that poses a significant risk
of substantial future harm to a large number of people in the affected population;
(b) And can be caused by any of the following:
(i) the appearance of a novel or previously controlled or eradicated infectious agent or
biological toxin, or;
(ii) any disaster, including major accidents.
Explanation:— Public health emergency can be due to communicable infectious diseases;
chronic non-infectious, non-communicable conditions affecting large population, notified
diseases, and conditions of public health importance or locally endemic diseases.
(62) “Quality assurance” means any planned and systematic action necessary to provide
adequate confidence that a structure, system, component or procedure will perform
satisfactorily, in compliance with quality control standards specified by the competent
authority, and includes safety standards;
(63) “Quality control” means the set of operations (programming, coordinating,
implementing) intended to maintain or to improve quality and includes monitoring,
evaluation and maintenance at required levels of performance;
(64) “Qualified technician” means any paramedical professional who possesses a degree,
diploma or certificate in any paramedical course of at least two years or equivalent, granted
by any University established by law or any other institution recognized by the Department
in this behalf.
(65) “Records” includes invoices, receipts, orders for the payment of money, bills of
exchange, cheques, vouchers and other documents of prime entry and also includes such
working papers and other documents as are necessary to explain the methods of calculations
by which accounts are made up;
(66) “Reference laboratory” means a laboratory, registered under the law or accredited by
National Accreditation Board for Testing and Calibration Laboratories or organization of
similar repute, which accepts sample or Specimen from other clinical establishments for
testing and examination;
(67) “Rehabilitation” means a goal-orientated and time-limited process aimed at enabling
impaired persons to reach an optimum mental, physical or social functional level;
(68) “Resident Medical Officer” or “RMO” means the Duty Medical Officer;
(69) “Scientific” means anything that has been substantiated and proved on the protocol of
evidence-based medicine;
(70) “Section” means a section of the Goa Clinical Establishment (Registration and
Regulation) Act, 2019;
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(71) “Service” means health care related services and non-health care related services
including but not limited to ambulance service therapeutic service, diagnostic services,
in/out patient & emergency services, dietary services, palliative services, and rehabilitative
services;
(72) “Small Laboratory” means a Pathology Laboratory, other than Genetic laboratory
performing only the Routine Clinical Pathology and Haematology tests e.g. Hb, TC, DC, ESR,
BT, CT, PT, Routine examination of stool, urine, sugar (blood and urine), urea, and
cholesterol;
(73) “Solo clinic” means a medical clinic used for consultation and treatment by a single
doctor where the proprietor and the service provider is the same person;
Explanation: Single Doctor shall include any registered medical practitioner other than a
dental practitioner.
(74) “Sonologist” means a qualified registered medical practitioner as defined under the
Pre-conception and Pre-natal Diagnostic Techniques (Prohibition of sex selection) Act, 1994
(Central Act 57 of 1994);
(75) “Specialty Hospital” are - hospitals having facilities, medical staff and all necessary
personnel to provide diagnosis, tertiary care and treatment of a limited specialized group of
acute or chronic conditions such as psychiatric problems, certain disease categories such as
cardiac, oncology, or orthopaedic problems, and so forth;
(76) “Staff” means a service provider or other categories of employees or any other person
who provides any service within the premises of the healthcare institution, whose services
are utilized in the clinical establishment for providing any kind of service includes those
working on part-time, temporary contractual, consultancy, honorary or on any other basis
whether on payment basis or not;
(77) “Statutory FORM” means a form appended to these Rules;
(78) “Summary Medical Report” means a report to be provided by the Primary Medical
Attendant containing such particulars which includes but not limited to–
(i) the reasons for admission, significant clinical findings, provisional diagnosis and
results of investigations, treatment and the nature of the health service rendered; and
(ii) the final diagnosis and condition of the patient at the time of discharge;
(iii) follow-up advice, medication and other instructions and when and how to obtain
urgent care when needed in an easily understandable manner; and
(iv) any other particulars which shall be useful for future health care of the patient.
The summary of Medical Records to be made available to the patient party at the time of
Death to be known as Summary Medical Report (Death) and shall contain the following
additional particulars:
(i) The terminal care given; and
(ii) a copy of death certificate issued as per Medical certification of Cause of Death
guideline provided under the Birth and Death Registration Act, 1969 [Act No. 18 of 1969].
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(79) “Table’’ means a table appended to these rules
(80) “Telemedicine” means the practice of medicine using audio, visual and data
communications;
(81) “test” or “examination” means a medical test or procedure performed to detect,
diagnose or monitor disease, disease processes, susceptibility or to determine a course of
treatment;
(82) “Trade license”: means a certificate of enlistment by whatsoever name called issued
by the authority of the local self-government like Municipality or Panchayat;
(83) “treatment” means administration of any one or combination of therapies under any
recognized system of medicine by a Registered Medical Practitioner to a person for restoring
or maintaining his health;
(84) “University” means a University defined under clause (f) of section 2 of the University
Grants Commission Act, 1956 (No. 30 of 1956) and includes an institution declared to be a
deemed University under section 3 of the said Act;
(85) “Unwarranted public exposure” means a situation where the patient is subjected to
exposure, private or public, either by photography, publication, videotaping, discussion, TV
broadcasting or radio broadcasting, or by any other means that would otherwise tend to
reveal his person or identity and circumstances under which he has or will be under medical
or surgical treatment without his consent;
(B) The words and expressions used and not defined in these rules, but defined in the Act,
shall have the same meaning respectively assigned to them in the Act.
3. Allowance Payable to the members of the Council.— The members of the Council other
than ex-officio members shall be paid an allowance of Rs. 800/- for each sitting.
4. Minimum standards of Facilities and Services.— Every Clinical Establishment shall fulfil
following minimum standards of facilities as specified in Tables hereto:
TABLE I
(See Rule 4)
Standards to be maintained by doctor/medical practitioner practicing in Medicine/Dentistry
in a clinical establishment
I) Staff
(1) The Medical Practitioner shall be assisted by para-medical staff, including qualified
and/ or experienced Nurse/s and Technician/s (wherever required), with Attendants/
Servants, etc.
(2) They should be free from communicable or contagious diseases and medically
examined at the time of appointment and thereafter every year.
(3) They should wear clean identifiable uniforms.
(II) Facilities:— The premises should include-
(1) A Consulting Room;
(2) A Patient Room/s in case of inpatient facility;
(3) A Reception/Lobby area;
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(4) Equipment’s and Instruments of good quality and in adequate quantity to carry out the
various required tasks;
(5) Beds with mattresses and linen;
(6) Adequate number of toilets with water facility;
(7) Fully equipped Operation Theatre and Labour Room for hospitals as per speciality;
Explanation: list of essential drugs for each specialty may be laid down from time to time
and each clinical establishment is expected to have all these drugs in store in addition to
general list of essential drugs at any given point in time.
(8) Well equipped casualty room for hospitals.
(9) Proper method of disposal of Bio-Medical Waste as per the Bio-Medical Waste
(Management) Rules, 2016, as amended from time to time.
(III) In case of Hospital/Nursing Home/Diagnostic Centre/Pathological Laboratory, names,
contact number and license numbers of all the practicing doctors/medical practitioners
including that of honorary doctors shall be displayed at conspicuous place.
(IV) Minimum standards as laid down under trade license issued by the Municipal
Corporation/Municipal Council/Village Panchayat concerned shall be maintained.
(V) In addition to above, proper hygiene and cleanliness, adequate water and power supply
quality equipment/instruments, beds with mattresses and linen, shall be provided and always
maintained neat and clean.
TABLE II
Standards for Service Provider
Part I: General
1. Introduction
1.1. The clinical establishment should maintain the Service Provider standards and norms as
specified herein or any such standards and norms as may be notified from time to time.
1.2. The staff can be classified into the following categories: (a) Medical Staff; (b) Nursing
staff; (c) Paramedical-Technical Staff; (d) General Duty attendant and other Gr-D staff;
(e) Administrative-Managerial staff; (f) Non-medical technical staff; (g) Other staff.
1.3. Unless mentioned otherwise by the applicant, all staff requirement should be calculated
on the basis of a routine 3 shift arrangement along with adequate number of reserve staff.
1.4. Any kind of trainee Medical/Nursing/paramedical staff should not be included while
considering the manpower.
2. Medical Staff
2.1. In case of specialized service, it should have at least registered medical practitioner of
modern medicine having minimum qualification of a post-graduate diploma/degree in relevant
discipline to supervise/perform/conduct the test/procedure, to interpret and give the result or
to examine and advice.
2.2. There should be one registered medical practitioner available on duty at each
consultation room of the OPD clinic during the OPD hours to ensure the availability of services
as described in the mandatory display by the clinical establishment.
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2.3. IPD facilities should have two kinds of Medical staff or doctors: (a) Consultants and
(b) Duty medical officers. As soon as a patient arrives at a clinical establishment he or she
should immediately be attended by a Duty Medical Officer. A consultant should see the patient
as soon as possible.
2.4. If it is medically necessary, the Duty Medical officer may refer the patient to the suitable
speciality consultant who should be asked to render his opinion or advice or to perform a
particular procedure in his capacity of being a Consultant having specialized knowledge, skill,
expertise or experience. Any kind of trainee Doctor should not be considered as the service-
provider for the purpose of the Act or rules.
2.5. There should be at least one Duty medical officer to act as RMO, in case of a
Maternity/nursing home, available on duty round the clock.
2.6. In case of inpatient based facilities with more than 30 beds one duty medical officer
should be available on duty round the clock.
2.7. In addition to the duty Medical officer, the number of consultants required in the
Inpatient based Facilities should depend upon type of the services being provided (general
/specialty/super-speciality etc.) there.
eg. A nursing home providing medical facilities should have a physician available on call
round the clock. A nursing home providing surgical facilities should have a surgeon and
anaesthetist available on call. In case Emergency Surgical Facilities are also provided then a
surgeon and anaesthetist should be available on call round the clock.
eg. The resuscitation of new born should be under the supervision of a trained Registered
Medical Practitioner preferably a paediatrician. Maternity home should have gynaecologist
/surgeon, anaesthetist, and paediatrician.
3. Nursing staff:
Nurses— Diploma/degree in nursing/midwifery from any recognised institution and
registered with the Goa Nursing Council. 70% of the nurses should possess the above
mentioned qualification and 30% should be trained staff having minimum 10th standard pass
and having experience of working in hospital for 02 years.
4. Paramedical— Technical Staff:
Depending upon the nature of service offered by the clinical establishment and the expected
workload, at least one on duty qualified technical staff should be engaged.
In case of old establishment, the technical personnel who are found to be under qualified
may continue to work in the same capacity but for further recruitment, properly qualified
personnel are to be engaged. No paramedic should run the establishment without the
supervision of a registered medical/Dental practitioner.
5. Attendant:
Minimum 6th class, shall have working knowledge of sepsis/asepsis and should be able to
read English and read/write Konkani/Marathi.
6. Administrative – Managerial staff
This category of staff includes— Managers, receptionists, supervisors, security personnel
etc. The requirement of this category of staff depends solely on the type of a hospital and its
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size. As the size of a hospital increases the need for this category of staff also increases
proportionately. Such staff should be provided in such number as per advise of the Authority.
7. Non-Medical Technical Staff:
Depending upon the type of facilities being offered, extent of outsourcing etc. Support staff
like Dietician, Cook, Plumber, Electrician, telephone operator, Central heating/AC operators etc.
should be at the disposal of the clinical establishment.
Part II. Specific
1. ICU
1.1 In case of nursing homes providing special care unit facilities, there should be at least
two Duty Medical Officers exclusively for intensive care having post graduate diploma or
degree or adequate working experience at a recognized hospital in the concerned discipline.
1.2 In case of nursing homes providing special care unit facilities, there should be adequate
number of nursing staff exclusively for critical care having certificate, diploma or degree or
adequate working experience at a recognised hospital in the concerned discipline.
1.3 There should be one trained nurse available round the clock for every 3 beds in such
special care units including post-operative wards. There should be one qualified critical care
Technician available around the clock in such special care units.
2. Eye Clinic with operating facility:
Eye Clinic with operating facility should have (a) Doctors with post-graduation in
ophthalmology, (b) minimum of two nurses for 10 beds and supportive staff preferably qualified
O.T. Technician. Service of Anaesthetist should be available as and when required.
3. Pathology Laboratory Facilities:
3.1 Every Small Laboratory should have at least one registered medical practitioner of
modern medicine having minimum qualification of a DCP or DTM&H or equivalent post-
graduate or a MBBS degree with at least five years’ experience in laboratory medicine to
supervise the Laboratory work, to interpret and give the result. It should have one duly
qualified medical technician on duty having minimum qualification in medical laboratory
technology or equivalent.
3.2 Every Medium Laboratory should have (a) at least one registered medical practitioner as
mentioned under the small laboratory and in addition to that, (b) one qualified person having a
minimum qualification of a MSc (Biochemistry/Medical Micro-biology) or MD (Biochemistry) or
equivalent post-graduate degree who can supervise those test. It should have two on duty
qualified medical technicians.
3.3 Every large laboratory should have (a) at last one registered medical practitioner having
minimum qualification of a MD (Pathology) or equivalent post-graduate degree; and (b) at least
on registered medical practitioner having minimum qualification of a MD (Microbiology) or
equivalent post-graduate degree; and (c) at least on registered medical practitioner having
minimum qualification of a MD(Biochemistry) or equivalent post-graduate degree to supervise
the Laboratory work, to interpret and give the result. It should have three on duty qualified
medical technicians.
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3.4 The histopathological, cytopathological and special haematological tests should be
carried out personally by a MD (Pathology) or equivalent. Multi-disciplinary laboratories should
identify a group leader, with specific qualification for each.
Explanation: A qualified person having Ph.D in the respective discipline should be
considered as equivalent.
3.5 A collection centre should be under supervision of a Registered Medical Practitioner of
modern medicine. The collection centre should have one– on duty qualified medical technician
or support staff having higher secondary (with bioscience) certificate with a minimum five year
experience in an established medium sized laboratory.
TABLE III
Standards for Equipment, Medical Devices, Medical Supplies
Part I: General
1. Introduction
1.1. The clinical establishment should maintain the Equipment, Medical Devices, Medical
Supplies standards and norms as specified in this schedule or any such standards and norms
as may be notified from time to time.
1.2. The clinical establishment should follow the IPHS guidelines regarding equipment and
medical supplies for that category of establishment and Guidelines for Good Clinical Laboratory
Practices by Indian Council of Medical Research.
1.3. The clinical establishment should provide adequate numbers of Equipment of good
quality depending upon the service offered by that clinical establishment. The clinical
establishment should be reasonably satisfied about the quality of the Equipment, Medical
Devices, Medical Supplies before procurement of the same. It should procure Equipment,
Medical Devices, Medical Supplies with BIS standard as far as possible. While commissioning
or decommissioning such equipment, the clinical establishment should follow the
manufacturer’s guideline.
1.4. All equipment should be in good working condition at all times to meet workload
requirement. Periodic inspection, cleaning, maintenance of equipment should be done as per
manufacturer’s guideline.
1.6. New equipment should be checked, calibrated and validated before routine use.
Periodic performance check/calibration check for all equipment should be done using reference
standard/reference material and records of such calibration maintained for inspection by the
authorities
1.7. Under no circumstances should the completion of necessary equipment servicing or
calibration be delayed or cancelled in order to accommodate further service provision.
2. Medical Gas
2.1. If central medical gas supply system is not available then (a) Oxygen cylinders should be
provided as per the following norms: (i) Three cylinders for each Operating theatre; (ii) Two
cylinders/8 beds for Wards; (iii) Two cylinders for each Delivery room; (iv) Two cylinders for
Emergency area/ward. Stock for one week should be maintained. In each of these areas
flowmeters and trolleys should be provided and (b) Suction apparatus should be provided as
per the following norms: (i) One suction apparatus for operating theatre; (ii) One suction
apparatus for delivery room; (iii) One suction apparatus for every eight beds; (iv) One suction
apparatus for emergency and casualty patients. At least two of these should be foot operated.
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2.2. If central medical gas supply system is available then (a) Oxygen outlet should be
provided as per the following norms: (a) Two outlets per table for each Operating theatre;
(b) Separate outlet per table/bed each Delivery room/Recovery room/Emergency area/ward; (b)
vacuum outlet should be provided.
2.3. Nitrous oxide outlet should be provided as per the following norms: One outlet per table
for each Operating theatre.
2.4. In all these areas one O2 cylinder should be kept as spare. These three pipelines have to
be of different colours conforming to a laid down standard and mounted on wall or ceiling
surface. Precautions should be taken regarding the storage of oxygen and nitrous oxide.
Part II: Specific
1. Examination Treatment Dressing room
1.1. Each Examination Room should be provided with equipment like: Chair for consultants
(One for each consulting room); Chairs for patient and persons accompanying patient (Two or
three per consulting room and casualty); Revolving stool (metallic - One for each consulting
room); Doctor’s table (One for each consulting room); Examination table with safe footsteps,
mattress and pillow (One for each consulting rooms); Examination table for OBG clinic (with
appropriate light fixture and stool for doctor); X-ray viewing box; Bowls; Wash basin with liquid
soap dispenser and towel rail (One in each consulting room and in casualty), Weighing
machine; Screens for every examination table.
1.2. Each Examination Room should be provided with instruments and medical supplies for
patient examination like (torch, tongue depressor, stethoscope, Blood Pressure Apparatus,
Thermometer, Kidney trays, Proctoscope (small medium and large for surgical OPD), Hammer
(for eliciting tendon jerks), Tuning fork, Ant. vag wall retractor For OBG/OPD; Bivalved
speculum, Sims speculum sterilizer (preferable); Gloves; Disposable Syringes, Gloves and
Masks; Towels, Bedsheets post exposure Prophylactic kit, First Aid equipment’s, emergency
Drugs.
1.3. Treatment/Dressing room and Injection room should be provided with Equipment &
Furniture like: (1) IV stands; (2) Examination table with mattress to carry out dressings
(3) Dressing trolley; (4) Ambus bag; (5) Suction apparatus; (6) Oxygen cylinder with flowmeter;
(7) One trolley for oxygen cylinder; (8) Laryngoscope with blades; (9) Dustbins with lids etc.
1.4. Treatment/Dressing room and Injection room should be provided with medical supplies
like Hydrogen peroxide solution, Cetrimide solution, solvent ether spirit, Povidone iodine
solution, Freshly prepared Eusol, Freshly prepared 1% Na Hypochlorite solution, Cheatles
forceps, Drums with sterile gauze and bandages, Sterile packets of catgut, ethylon, prolene,
silk, etc., autoclaved linen, sticking plaster, 2% Xylocaine without adrenaline, suture cutting
scissors, Disposable syringes 5,10.20 ccs needles curved, cutting and round bodied small and
medium sizes etc.
1.5. Emergency trolley tray should be provided with: Inj adrenaline,; Inj. soda bicarb; Inj
aminophylline; chlorpheniramine; Inj calcium gluconate; Inj Frusemide; Inj vesopressor; Inj. 25%
glucose I.V. fluids etc.
1.6. Catheters tray should be provided with: Endotracheal tubes tray (all sizes of cuffed
tubes) with connectors; Oropharyngeal airway (all sizes); Spirit bottle. Syringes and needles;
Foleys Catheters
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1.7. Venesection tray should be provided with: Small plain forceps and small toothed forceps;
Venesection scissors; Curved cutting needles medium sizes; Small mosquito forceps; Towels;
One bowl; Lubricating jelly;
2. IPD facilities
2.1. The number and type of such Equipment’s should vary with the services being provided
and work load in the Nursing Home, but to provide the optimal services and to maintain the
sterility of the equipment/instruments, each nursing Home should be provided with adequate
quantity & quality of equipment and medical supplies like (a) equipment for emergency
(b) equipment for ward (c) Trolley & Stretcher; (d) Hospital furniture; (e) Linen etc.
2.2. Each nursing Home should be provided with such equipment’s for emergency like
suction machine with generator connection & standby foot suction machine; all instruments
/equipment’s required for emergency & Basic life support (CPR); Emergency Tray; ECG
Machine; Dressing trolley; Resuscitation tray.
2.3. In case of nursing home with more than 30 beds, each nursing station should be
provided such equipment and medical supplies like: (1) Desk/counter; (2) Wall clock; (3) Wash
basin with liquid soap dispenser and towel rail; (4) Sink unit; (5) Notice boards; (6) Fire fighting
equipment; (7) Enema can-set (One per ten beds); (8) Vohler-Braun splint (for limb elevation);
(9) Ophthalmoscope; (10) Torch (One large size -3 batteries & one small size -pin-point source);
(11) Percussion hammer; (12) Laryngoscope with blades of all sizes; (13) Medicine trolley;
(14) X-ray viewing box for one X-ray plate; (15) Refrigerator 300 litres; (16) Weighing machine;
(17) Speculum & retractors; (18) Height scale (19) Stethoscope; (20) Glucometer; (21) Suture
removal sets; (22) Dressing sets; (23) Cutdown sets etc
2.4. Each nursing Home should be provided with such Trolley & Stretcher for each ward:
Minimum of two stretchers/trolleys and two wheel chairs should be provided. These
stretchers/trolleys/wheel chairs (should always be functional in noiseless condition).
2.5. Each nursing Home should be provided with Hospital furniture (per bed one of each) like
Bedside lockers with table top; Chair/Stool; urinal; bed-pan; sputum cup, kidney tray,
Bedsteads (If provided with facility for IV sets, separate IV stands need not be provided); drip
stand; One dustbin with lid; Indoor papers stand/holder.
2.6. Each IPD facilities should be provided with Linen adequate scale. Sheet and cover
should be changed on daily basis. Fresh blankets and linen-set should be supplied at the time
of admission.
2.7. Each Ward store should be provided such equipment and medical supplies like
(1) Storage racks; (2) Oxygen cylinders; (3) IV stands; (4) Suction apparatus; (5) IV fluids and IV
sets; (6) Foley’s catheters with urine bags; (7) Naso-gastric tubes.
2.8. Each nursing home having Operation theatre should be provided with OT equipment’s
(1) Anaesthesia machine with complete accessories; (2) Multi Channel Monitor; (3) Pulse
Oxymeter; (4) Suction apparatus – Electric/Battery/Foot operated; (5) Fix Operating Room lights
with operation; (6) Bipolar Electro –Surgical Cautery; (7) Resuscitation Trolley; (8) Facilities for
Blood Transfusion; (9) Surgical operating instruments for type of surgery which is being
conducted in the Nursing Home; (10) High pressure autoclave with modern system of quick
sterilization of surgical sterilization instruments and operating linen and other items; etc. In
case of nursing home with more than 30 beds, each OT should be provided with Defibrillator
with automatic external defibrillator and Ventilator.
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2.9. Nursing station should be provided with Equipment & Furniture like: (1) Desk/counter;
(2) Chairs; (3) Notice boards; (4) Communicating system; (5) Storage space; cupboards, etc
3. Maternity Home
3.1. All Maternity home should have the following instruments & equipment required for
Emergency obstetric care: LSCS, Low mid cavity foreceps/kiellandforcep, Vacuum extractor
and suction machine); D&C sets; MTP set; Cervical exploration set; Uterine packing forceps;
Post partum ligation set; Abdominal and Vaginal Hysterectomy set; Tuboplasty set;
Electrocautery diathermy set; Anaesthetic equipment’s
3.2. All Maternity home should have the following instruments & equipment Labour Room &
Newborn corner: Delivery sets; Labour table; Doppler Foetal monitor; suction machine with
generator connection & standby foot suction machine; Neonatal Resuscitation kit; oxygen
cylinder; one infant warmer; weighing machine for the babies.
4. ICU
4.1. The beds should have a firm base to permit cardio-pulmonary resuscitation and should
be movable easily. Provision should be there to alter height of the head and foot of the patient
and the plank at the head end should be detachable to facilitate endotracheal intubation when
required.
4.2. It should be provided with adequate quantity & quality of equipment’s and oxygen
(preferably central oxygen or one oxygen cylinder per bed with two standby cylinders) etc. An
indicative List of Equipment (12 Bedded ICU and 8 Bedded HDU) is given below:—
(1) Bedside Monitors (at the rate of one per bed of ICU) with Modular-2 Invasive BP, SPO2,
NIBP, ECG, RR, Temp Probes with trays;
(2) 6-12 Ventilators with paediatric and adult provisions, graphics and Non-Invasive
Modes (Two Ventilators should be with inbuilt compressor. Each should have a heated
Humidifier.
(3) 3 Non invasive Ventilators with Provision for CPAP and IPAP;
(4) Infusion Pumps (at least 2 per bed in ICU or 1 per Bed in HDU) with Volumetric with all
recent upgraded drug calculations;
(5) Syringe Pumps (at least 2 per bed in ICU) with recent up gradation;
(6) Head End Panel (at the rate 1 per bed) with two O2 Outlets, two vacuum, one
compressed air and twelve electric outlets, provision for Alarm, trays for two monitors, Two
Drip stands, one Procedure light;
(7) Defibrillator (2 with TCP facility- 1 standby) with Adult and paediatric pads with
Transcutaneous pacing facility;
(8) ICU Beds (Shock Proof) (Fibre) Electronically Manoeuvred with all positions possible
with mattress.
(9) Over Bed Tables (1 for each Bed) with all SS with 6 to 8 cupboards in each to store
Drugs, side tray for x-rays, BHT, on wheels;
(10) ABG Machine (1 plus 1 standby) with facility for ABG and Electrolytes.
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(11) Crash/Resuscitation trolley to hold all resuscitation equipment and Medicines (at the
rate of 2 for ICU and 1 for HDU;
(12) Pulse Oxometer (Small Units 2 as stand-by units);
(13) Refrigerator (1 per ICU) with freezer compartment;
(14) HD Machines (2 per ICU) with user friendly so that even a Nurse can operate;
(15) CRRT (1 per ICU) with high flow/Speed Model;
(16) CO, SVR, ScvO2 Monitor (1 per ICU)
(17) Intermittent Leg Compressing Machine to prevent DVT (2 per ICU);
(18) Airbeds to prevent Bed sores (1 per 2 beds);
(19) Intubating Video scope to make difficult intubations easy (1 per 1CU);
(20) Glucometer (2 for ICU, 1 for HDU);
(21) ICU Dedicated Ultrasound and Echo machine (1 per ICU) with recent advances to look
instantly even at odd hours. Vascular filling, central lines, etc,;
(22) Bedside X ray (1 per ICU);
(23) ETO sterilization to sterilize ICU disposables regularly (1 per ICU);
(24) Spinal Board for spine trauma patients (2 per ICU);
(25) Rigid Cervical Spine collars for stabilizing cervical spine (2 per ICU);
(26) Ambu Mask different sizes Silicon, ETO sterilisable (10 sets including 2 for Pediatric
use);
(27) Pollution control buckets (1 set for each Bed);
(28) Trays for Procedures For putting central lines, ICD, catheters etc
(29) I A Balloon Pump (1 per ICU);
(30) Fibroptic Bronchoscope (1 per ICU)
(31) Computers with LAN, Internet facility and printer to be connected with all
departments
5. Nuclear Medicine Therapy Unit
5.1. There should be installation of “Type approved” PET-CT, SPECT-CT and GAMMA
CAMERA for medical diagnostic purposes (Certificate of “Type Approval” to be obtained from
AERB). Other equipment’s like Gamma Probe, Thyroid uptake system etc. need to be
purchased from approved vendor and to be AERB Draft The West Bengal Clinical
Establishment (Registration and Regulation) Rules, 2012 45 approved. For the supplied
isotopes, radiopharmaceuticals and blood products used in nuclear medicine from external
suppliers.
5.2. Equipment for sedation and monitoring of sedated patient should be available on site. If
intravenous sedation is performed there should be equipment for continuous pulseoxymetry.
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Equipment’s and drugs for the management of potential complication should be immediately
available. For paediatric patient, sedation monitoring equipment should be capable of
measuring saturating end tidal CO2 and non invasive blood pressure. There should be
equipment for endotracheal intubation of children in case of complication. If clinical exercise
stress testing is performed, there should be equipment available for it.
5.3. Where appropriate to the patient population and procedure performed, equipment for
general anaesthesia and monitoring of the patients should be available on site. Where
warranted there should be appropriate resuscitation equipment available. Facilities should be
available for cardio pulmonary resuscitation and basic life support appropriate to the level of
cardiac stress testing performed.
5.4. In addition all the equipment should be checked and calibrated specifically for the
following: (a) Dose calibration and constancy check; (b) Reproducibility and linearity checks of
the dose calibrator; (c) Geometric correction factor check; (d) Calibration of energy window
setting; (e) Check of signal uniformity, linearity, sensitivity and resolution; (f) Check of
geometric distortion and spatial resolution; (g) Check of collimator absolute and relative
sensitivity; (h) Centre of rotation check; (i) Pixel calibration; (j) SPECT phantom reconstruction
check; (k) Crystal energy resolution check; (l) Molybdenum breakthrough check; (m) Ambient
radiation dose management; (n) Radiopharmaceuticals sterility checks; (o) Film processor
checks.
6. Pathology Laboratory
6.1. Equipment performance should be verified from Internal Quality Control results and
External Quality Assessment results. Outlier parameter trend analysis record should be
maintained in respect of its effect on the equipment. The frequency of performance check
should be based on the day-to-day performance of the equipment
6.2. In case of large laboratory, all analytical equipment should be calibrated and calibration
certificate provided by equipment company. Non-analytical equipment such as pipette,
thermometer, weighing balance and centrifuge should be calibrated by accredited calibration
laboratory or done in house.
6.3. The pathology laboratory should be provided with the Furniture & Fixtures as per norms:
6.4. Standard reagents of certified quality should be used for the purpose of analysis. The
batch number of reagents should be recorded. The quality of the reagent viz. Analar grade,
HPLC grade, etc. to be used for in house procedures should be defined in SOP. Those reagents
are to be recorded in stock register.
6.5. Quality of newly purchased reagents should be validated against suitable
control/reference material prior to use. Validation data should be properly documented.
In-house prepared reagents should also be checked periodically for stability and a record of the
same should be maintained.
6.6.
Reagent
label
should
contain
name
of
reagent,
concentration,
date
of
preparation/opening, date of expiry, storage conditions and warnings eg. ‘do not use if solution
is turbid’ where applicable. When individual bottles are small, this information can be recorded
in a goods received ledger.
6.7. Microbiology laboratories should check activity/potency of each lot of antibiotic
sensitivity discs before using and at least weekly thereafter with reference strains. Other
microbiological consumables such as strips etc. used for identification should be checked
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against reference strains. Laboratories testing microbiology specimens should check the
quality of media by using appropriate reference strain and pH of the media.
6.8. All batches of culture containers should be checked for sterility before issuing to
patients for collection of specimen.
6.9. Water quality should be checked for its grade and presence of interference elements.
Reagent grade water according to IS1070:1992 of Bureau of Indian Standards (BIS) should be
used for testing.
6.10. Depending upon the services available, the small, medium or large laboratory should
be provided with (a) General equipment’s for lab; (b) Equipment’s for Clinical Pathology; (c)
Equipment’s for Histopathology; (d) Equipment’s for Microbiology; (e) Equipment’s for
Haematology; (f) Equipment’s for Biochemistry; (g) Equipment’s for Serology.
6.11. General equipment for lab: Autoclave; Infection control coded bags and buckets;
Equipment for collection and thereby transport of various specimens from outside the lab;
Other miscellaneous necessary equipment depending upon the function of the lab, needle
destroyer stopwatch, slid trays, test tube stands, stop watch etc
6.12. Equipment for Clinical Pathology: Binocular Microscopes; Auto-analyzer/multi-
functional for haematology and biochemistry; Coagulometer; Colorimeter; Centrifuge; Water
bath; Refrigerator; ESR tubes; Counting chambers; Micro pipettes; Preservative vials preferably
vacutainers; Glass slides; Disposal methods for collections of specimen.
6.13. Equipment for Histopathology: Automatic tissue processor or standard methods of hand
processing; Hot air oven; Hot Plate; Microtome (rotatory); Automatic knife sharpener or
standard method; Water bath with thermostat; Glass specimen containers (small & large);
Tissue cassettes with lids (steel made); L molds (large and small); Spirit lamps; Wax (paraffin
with ceresin) melting point 58-600 c.; Slides and cover slips; Diamond pencils; Surgical grossing
instruments eg. knife, scissors, foreceps, blades etc; weighing machine (electronic preferred);
Disposables gloves, masks and white coats; Kits for immunohisto chemistry and other
necessary equipment; Stains and other reagents.
6.14. Equipment for Microbiology: Various media for culture and sensitivity; Swab sticks,
transport media, universal containers, blood culture bottles; Antibiotics disks; Biological safety
cabin II; Discard jars and disinfectants; Loops, wires, spirit lamps etc.
6.15. Equipment for Haematology: Microscope; Cell Chamber; Cell Counter (Preferable);
Haemocytometer; Haemometer, etc.
6.16 Equipment for Biochemistry: Centrifuge; Colorimeter/Semi-autoanalyzer; Refrigerator;
Micropipettes; Water bath etc.
6.17. Equipment’s for Serology: Centrifuge; Refrigerator; Water bath; Incubator etc.
7. X-Ray lab
7.1. X-ray equipment for medical diagnostic purposes need to be purchased from approved
vendor. There should be installation of “Type approved” X-ray equipment for medical
diagnostic (Certificate of “Type Approval” to be obtained from AERB). Any radiation
equipment/radiation installation should be commissioned only after all aspects including
design, planning construction and operation have been duly approved by the AERB.
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7.2. X ray machines should be of 100-1000 MA (as per scope of services), dental X-ray of 6MA
and OPG X-ray of 4.5 to 10 MA. Each X-ray lab should be provided with the following protective
accessories: Protection Screen; Lead apron 1-1.5 mm thickness upto 75 kV; Protective gloves;
Protective goggles; Lead blocker for protection of generative organ or patients; Cones; film-
badge etc.
7.3. The lab should be provided with: (1) Cassettes with intensifying screens; (2) Chair,
(3) Dark room with safe light; (4) Dark room timer; (5) Film clips; (6) Film hanger and wall
brackets; (8) Hanger for X-ray film; (9) Lead numbers for marking X-ray film; (10) Magnifying
glass; (11) Step stools; (12) Revolving stool; (13) Tank thermometer; (14) Patients' trolley;
(15) Wash basins with towel rail/liquid soap dispensers; (16) X-ray view box; (17) X-ray
protection screen; (18) X-ray film processing tank; (19) X-ray film corner etc. An automatic film
processor is desirable.
7.4. X-ray equipment’s and protective clothing’s should be checked from time to time. For
this purpose, fluorescent screen should be used. Safe light provision and Developer tanks/tray
is a should for Dark room. There should be appropriate resuscitation equipment and drugs
available on site for management of contrast reactions.
7.5. All the equipment’s should be checked and calibrated for at least the following:
(a) Calibration of signal to noise ratio (wherever applicable); (b) Calibration of mA;
(c) Calibration of kV; (d) Calibration of timer; (e) Check geometric distortion; (f) Check of
Phantom image quality; (g) Check of functioning of film processing units etc.
7.6. In addition all the equipment should be checked and calibrated specifically for the
following: (a) All X-ray machines should be calibrated as per AERB guidelines; (b) Calibration
of mA; (c) Calibration of Kv; (d) Calibration of timer; (e) Check of collimeter/diaphragm/lead
curtains; (f) Check of table movement and tilt; (g) Check phantom image quality; (h) Check of
positioning accuracy; (i) Check of film processing unit etc.
8. Mammography Lab
8.1. There should be dedicated mammographic equipment with a grid and appropriate
compression device. Mammographic biopsy attachment is desirable.
8.2. In addition all the equipment should be checked and calibrated specifically for the
following: (a) Collimation alignment check; (b) Focal spot size measurement; (c) Beam quality
half layer value HLV assessment; (d) Automatic exposure control(AEC) check; (e) Artefact
evaluation; (f) Breast compression deice check; (g) Screen cleanliness check.
9. Ultrasonography
9.1. The equipment should be registered under the PC-PNDT act as per rules and the
certificate should be displayed. Registration of clinic is mandatory along with details of
machine and radiologist/sonologist. The equipment should have convex, sector and linear
probe with frequencies ranging from 3.5 MHz to 12MHz. Equipment for vascular studies should
have colour Doppler imaging capability. There should be a trans-vaginal probe where pelvic
imaging and obstetric imaging is offered and other endo-cavitory probes as per scope of
services. Each USG Clinics should be provided with USG scanner, printer, CTV, table and
couch for patient.
9.2. In addition all the equipment should be checked and calibrated specifically for the
following: (a) Calibration of calipers; (b) Calibration of power output
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10. Bone mineral densitometry
10.1. There should be a phantom/other calibration standards to evaluate the accuracy of
Bone mineral density measurement. There should be software to compare with standards
(specific to the equipment) which are age and gender related normal.
10.2. In addition all the equipment should be checked and calibrated specifically for the
following: (a) Maintenance of QCT software, phantom and associated accessories;
(b) Recalculation of LSC (least significant changes) in case of replacement of a CT scanner, CT
X-ray tube, recalibration of CT scanner or modification to the QCT accessory components.
11. MRI
11.1. MRI equipment should meet the requirements for safety in medical diagnosis. MRI
equipment should also meet safety requirements for machinery, electronic and medical devices
associated with the unit. An automatic film processing unit should be linked to the MRI for
documentation purposes.
11.2. In addition all the equipment should be checked and calibrated specifically for the
following: (a) Calibration centre of frequency; (b) Check of shimming; (c) Check of gradient
linearity; (d) Check of spikes; (e) Check of auditory noise level; (f) Check of ghost intensity; (g)
Quench pipe of MR should be safely positioned; (h) Equipment in the unit should be MR
compatible including trolleys; (i) Certificate of fitness for use my manufacturer for units more
than 10yrs old.
11.3. The equipment should be registered under the PC-PNDT act as per rules and the
certificate should be displayed. Registration of clinic is mandatory along with details of
machine and radiologist/sonologist. Signages in local & English language should be displayed,
indicating that “Sex determination is not done here. It is a punishable offence”.
12. CT scan
12.1. Whole body CT Scan with scan cycle less than I sec (sub second). Installation of all
equipment’s should be approved by AERB. Basic life support and resuscitation equipment and
drugs should be available on site.
12.2. The tube housing, Beam limiting devices, Beam filtration, scan plane accuracy couch
position accuracy, Beam–ON indicators, scan increment accuracy, gantry aperture clearance,
Image receptors, visual indicators, timer and warming conditions should be as per AERB Safety
Code No. AERB/MED-20(Rev.1).
12.3. In addition all the equipment should be checked and calibrated specifically for the
following: (a) Calibration of signal to noise ratio; (b) Calibration of mA; (c) Calibration of Kv;
(d) Check of phantom image quality; (e) Check for radiation leakage wherever lead glass is
installed; (f) Calculation of dose for each case and a log/record of the same should be
maintained; (g) Certificate of fitness for use by the manufacturer for machines more than 10 yrs.
old.
13. Interventional radiology
13.1. There should be fixed high resolution image intensification system with a minimum
field of 25cms. Sites performing angiography should have digital acquisition and subtraction
facilities. The angiographic injector should be capable of injecting varying rates and volumes
and it should have appropriate safety mechanism to prevent over-injection.
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13.2. Mobile intensifiers are not recommended for diagnostic angiography on a routine basis
due to their limitation and image quality and data handling and also increased requirement of
contrast and increased radiation dose and produces suboptimal images of thick body parts.
13.3. There should be facilities for patient monitoring by ECG/BP monitoring/pulse oxymetry
/monitoring of direct pressure gradients as required by the scope of services listed.
13.4. The supply of diagnostic and therapeutic devices should be sufficient to support the
range of services offered and for treatment of possible complications arising therein (e.g.
transcutaneous ultrasound, intra arterial ultrasound, thrombectomy and arthrectomy devices,
with associated catheters, tissue ablation devices).
13.5. There should be adequate protective measures as per AERB guideline.
TABLE IV
Standards for Water, Sanitation, Hygiene, Safety and Security
Part I: General
Introduction
The clinical establishment should maintain the Water, Sanitation, Hygiene Safety & Security
standards and norms as specified in this schedule or any such standards and norms as may be
notified from time to time.
1. Location and surroundings
1.1 The clinical establishment should be situated in a site having clean & hygienic
surroundings free from nuisance and should not be adjacent to an open sewer drain, filth,
garbage bins or public lavatory or to a factory emitting smoke or obnoxious odor or public
conveniences and any surrounding in unsanitary condition.
1.2 The clinical establishment should not be located in a dingy, damp or otherwise
unsuitable building and premises in unsanitary condition. The site should be compatible with
other considerations such as accessibility and availability of services and should be approved
by the appropriate authority.
1.3 No clinical establishment shall be allowed to function from an unsafe building.
2. Health, Clothing and Sanitary Requirements of staff
The staff employed should be free from contagious disease and should be provided with
clean uniforms suitable to the nature of their duties. The workers should be medically examined
at the time of employment and periodically so examined thereafter. There should be facilities
for medical checkup of hospital staff of all categories particularly cooks and staffs of the dietary
department.
3. Sanitation & Hygiene
All the rooms/wards should be properly ventilated and have adequate lighting facilities.
There should be adequate Sewage Disposal arrangement.
4. General Water Supply:
4.1 Arrangement should be made to supply adequate quantity and quality of water. The
inpatient facilities with more than 30 beds should have supply of at least 350 litres of potable,
wholesome water per day, per bed to meet all requirements (including laundry), except fire
fighting.
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4.2 The term “Wholesome water” means water that is: (a) free from pathogenic agents; and
(b) free from harmful chemical substances; and (c) pleasant to the taste, i.e. free from colour
and odour and (d) usable for domestic purposes.
4.3 Storage capacity for minimum 48 hours requirement should be made on the basis of
above consumption. Arrangement should be provided to ensure uninterrupted water supply for
operation theatre.
4.4 In case of inpatient facilities with more than 30 beds, hot water supply to wards and
departments of the general hospital should be provided by means of electric storage type water
heaters or centralized hot water system of capacity depending upon the need of hot water
consumption.
5. Signage
The clinical establishment should have: (a) properly displayed safety signs, for example, (a)
signs of identification of safety equipment’s such as fire extinguishers, (b) signs to identify
hazards and hazardous activities, (c) signs to delineate public areas from area of restricted
access.; etc.;
6. Standard Fire safety measures
It should be provided as per The Goa Fire Safety Act/Rules and guidelines issued by that
department.
7. Standard Biosafety Measures
7.1. Entry into Laboratory/work area should be restricted. Staff should be attired with proper
suitable clothing for working in the laboratory. Work surfaces should be disinfected when
procedures are completed and at the end of each working day.
7.2 Gloves should be worn for all handling of infectious material. Examination gloves of vinyl
or latex should be used in laboratory, ward, and operation theatre. General purpose utility
gloves (i.e. rubber gloves or household gloves, reusable) should be used while cleaning
instruments, decontamination procedures and other activities where manual dexterity is not
required.
In operation theatres and delivery rooms, cleaning should be carried out every day. Cleaning
with suitable disinfectant has to be carried out and swabs should be sent to laboratory for
cultures regularly. Fumigation should be done as and when necessary. Records for the same
should be maintained so that they can be scrutinized periodically. All horizontal surfaces
including floor should be mopped between cases.
All medical instruments should be properly sterilized. Hepatitis vaccine should be provided
for all personnel. Adequate arrangements for pest and rodent control should be provided by the
clinical establishment.
8. Safety measures against Disaster
It should be provided as per IPHS guideline.
Part II. Specific
A. Radiation safety
Rooms housing diagnostic Xray units and related equipment should be located preferably on
ground floor as far away as feasible from areas of high occupancy and general traffic, such as
maternity and pediatric wards and other departments of the hospital. The X-Ray lab should
take due safeguards against the radiation protection and should adhere to prescribed
regulations of AERB which are amended from time to time.
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B. Water supply
Filtered and soft water supply should be arranged in pathology laboratories. Cold water
supply should be arranged for processing tanks in film developing room, Water for Dialysis unit
should be de-ionized using reverse osmosis process and disinfected by ultraviolet radiation.
C. Biosafety Measures in clinical lab
(i) The lab should ensure Safety in laboratories therefore includes protection of both the
staff and the environment from hazardous materials because (a) the Personnel working in
laboratories is at risk from various chemicals, infectious materials, fire hazard, gas leak etc.
and (b) The environment is also at risk of being contaminated by hazardous materials used
and wastes generated in the laboratory.
(ii) Regarding biosafety, the labs should follow the Four levels of biosafety laboratories
(BSL) developed by World Health Organization (WHO).
(iii) Goa State Pollution Control Board authorisation shall be mandatory.
(iv) Bio Medical Waste shall be disposed off as per the Bio Medical Waste Management
Rules, 2016.
5. Minimum requirement of personnel shall be as follows:
Every Clinical Establishment shall fulfil following minimum requirement of personnel
(1) The Clinical establishment shall ensure that all service providers engaged or
empanelled by him are registered under law regulating their registration and in the absence
of such law, hold such qualifications and/or possess such experience as to provide care to
patients.
(2) Each such engagement or empanelment shall be substantiated by an offer letter issued
by the clinical establishment and an acceptance letter by the service provider: except where
the proprietor and the service provider is the same person.
(3) The Clinical establishment shall ensure that any service providers engaged in the
clinical establishment submits all particulars relating to his registration, qualification,
training, experience and skill and the No Objection Certificate.
(4) The Clinical establishment shall retain such offer letter or acceptance letter and copies
of such certificates of Registration and certificate of qualification and shall produce such
documents at the time of inspection or enquiry or on demand by the authority.
Explanation: (i) “Certificate of registration” means the registration certificate awarded
by the respective council in case of Registered Medical Practitioner, Registered Nurse or
Midwife, and Registered Paramedical Technician.
(ii) “Certificate of qualification” means the certificate, diploma or degree awarded by
university or any such competent authority.
(5) Every Clinical establishment shall comply with minimum qualification in respect of
health service providers and other persons as specified in Table II in rule 4.
(6) The authority shall have the power to seek reasonable assistance from any authority to
verify the authenticity, the applicability and appropriateness of any such qualification in
such a manner as he deems fit.
(7) A patient or patient has the right to know-
(a) the method of identification of staff through uniforms, badges or other methods; and
(b) the names and professional status of the staff providing care or treatment to the
patient.
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(8) An identity card issued under the signature of the Proprietor of clinical establishment
with more than 30 beds shall include but not limited to the following particulars-
(a) the name of the clinical establishment and its License Number.
(b) the name, designation, and prefix, suffix, where applicable.
(c) a recent photograph of the staff; and
(d) the signature.
(e) any other relevant particulars.
(9) The identity card shall be worn by the staff when he is in the premises.
In case of clinical establishment with less than or equal to 30 beds, Tag mentioning name
and designation of the staff shall be provided by proprietor of Clinical Establishment.
II Availability of Manpower
(1) Every Clinical establishment shall comply with the provisions of rule 5 and other norms
with respect of health service providers.
(2) The Proprietor of clinical establishment shall—
(a) generate and maintain an up-to-date Staff Register in which names, designation,
present and permanent addresses, qualification(s), date of engagement etc. of all staff of the
clinical establishment shall be entered; and
(b) generate and maintain an up-to-date Register in which attendance of all staff of the
clinical establishment are to be recorded daily.
(3) Failure to put signature in daily attendance by any staff shall be considered as
contravention resulting in minor deficiency under the Act.
6. Maintenance of medical record and reporting by Clinical Establishment.— (1) The clinical
establishment shall maintain the following medical records and submit following reports
namely:
Mandatory Record Keeping
(i) clinical establishment shall generate and maintain,-
(a) a record of health case sheet of every patient.
(b) a register for in-patient.
(c) a staff register.
(d) a staff attendance register.
Explanation: In the in-patient register, the name and particulars of all the patients admitted
including the child born to a woman admitted there have to be registered and recorded even if
the new-born may not be sick. Child born to admitted women shall be registered as separate
patient only if the child born is sick and requires special medical and nursing care.
(ii) Where an entry made in the IPD register referred in sub-clause (i) above relates to a
woman who has been admitted for delivery, and a child born to such woman is removed with
the consent of the clinical establishment and of the parents, or near relative then such clinical
establishment shall in addition to the particulars specified in sub-clause (i), also specify in the
register the name and address of the person who has taken custody of the child and the date
on which and the reasons for which the child was so removed.
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(iii) The hard copy of the registers shall have machined-pressed page number and shall be
duly authenticated by the Proprietor.
(iv) The records and register shall bear the name of the clinical establishment along with the
License number.
(v) Similarly all documents and stationary including treatment charts, reports, cash memo,
bill etc. used by the clinical establishment shall bear the name of the clinical establishment.
(vi) Hard Copies of all records, register and documents shall be kept in the record room for at
least five years or in the event of any proceeding till the final disposal of the proceeding.
(vii) The records, registers and documents shall be entered fully, chronologically and legibly
and shall not be tampered with.
(viii) The Proprietor of the clinical establishment shall ensure that all the Registered Medical
Practitioners of the clinical establishment are following the guideline of Medical record keeping
issued by the Medical Council of India or the guidelines as may be notified from time to time.
(ix) Every record, register and document generated and maintained by the Clinical
Establishment shall be open to inspection by the Authority or any other officer specifically
empowered in his behalf.
(x) All reports, medical, medico-legal, mandatory or of any kind generated by the Clinical
establishment shall be signed in ink and properly dated and shall be produced at the time of
inspection or enquiry or on demand by the authority.
B. Mandatory Display
(i) At a conspicuous place in the premises of the clinical establishment be displayed the
license in original so as to be visible to everyone visiting such establishment.
(ii) At reception area and other conspicuous place(s), the clinical establishment shall make
available Information Display Board(s) containing appropriate, adequate and comprehensive
information written in both the local and English language in a manner understood by a non
technical person.
(iii) Information mentioned in clause (ii) shall include but not limited to-
(a) the name of the establishment with names of the Proprietors along with the license
Number;
(b) the system(s) of medicine practiced, types and availability of health care and other
services;
(c) name of empanelled service providers including visiting consultant, if any;
(d) availability of concession of rate of charges, if any;
(e) full contact details of the Grievance Officer with clear mention of the time of availability
of the same;
(f) any other notice or information that may be required by the Authority or any Other
statutory authority;
(g) in case of collection centre, the name and License Number of the mother laboratory
and a certificate of affiliation; and
(h) Any other aspects of healthcare services, which may be of use to the public.
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(iv) At reception area and other conspicuous place(s), the clinical establishment shall make
available an Information Brochure containing appropriate, adequate and comprehensive
information, written in both the local and English language for the benefit of the service
recipient.
(v) Information mentioned under this sub clause (iv) shall include but not limited to-
(a) All information mentioned under sub-clause (iii);
(b) name, qualification, contact number of empanelled service provider including
consultant, if visiting any;
(c) Schedules and timetables of visits of empanelled service providers including
visiting consultant, if any;
(d) Working hours/timings of each Unit of the Clinical Establishment;
(e) Schedule of rate of charges payable for each type of services.
(vi) The clinical establishment shall submit a copy of Information, Brochure mentioned under
sub-clause (iv) to the Authority along with the application for grant or renewal of license.
(vii) The clinical establishment shall inform the authority without delay on the amendments
if any made in the information displayed.
(viii) Insurance empanelment.
(C) Mandatory Reporting:
(i) The clinical establishment shall report all births and deaths occurring in the clinical
establishment to the appropriate authority within stipulated time. Reporting as regards
various programmes, notified diseases and acts of Central/State Government shall be
responsibility of the clinical establishment.
(ii) The clinical establishment shall submit a report regarding any unforeseeable or
unanticipated events that has occurred at the clinical establishment to appropriate authority
with a copy to the Authority by the next working day after the incident occurred or
immediately after the incident occurred.
(iii) The reporting of unforeseeable or unanticipated events shall include, at a minimum,
the following information:
(a) death of patient of the clinical establishment from unexplained cause or under
suspicious circumstances, assault, battery or abduction of any patient, attempt of suicide
by any patient; events of missing presumed to be absconding patient that are required to
be reported to police;
(b) fire in the clinical establishment resulting in death or personal injury; or
(c) any act of violence or damage to the property; or
(d) malfunction or intentional or accidental misuse of patient care equipment that occurs
during treatment or diagnosis of a patient of the clinical establishment and that did, or if
not averted would, have significant adverse effect on the patient or staff of the clinical
establishment; or
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(e) confined or suspected outbreak of any disease; or
(f) any form of closure of suspension of work along with any follow up action taken or
any other information whichever is relevant to the events.
(iv) The clinical establishment shall retain, for at least such period as specified under any
written law pertaining to limitation period, all the information about investigation and findings
regarding unforeseeable or unanticipated events so reported under clause (i).
(v) The Authority may demand further information of the unforeseeable or unanticipated
events from the clinical establishment or any other person if he determines that the information
is necessary for further investigation.
(vi) Clinical establishment shall not discriminate or retaliate against any person who in good
faith provides any information under sub-clause (ii) or gives any evidence in any proceedings
against the Clinical establishment or any person.
7. Classification of Clinical Establishments.— The Clinical Establishments of different
systems shall be classified as under:
The Allopathic Hospitals will be broadly classified under following four levels:
(A) Hospital Level 1 (A) —
General Medical services with indoor admission facility provided by recognized allopathic
medical graduate(s) and may also include general dentistry services provided by recognized
BDS graduates.
Example: PHC, Government and Private Hospitals and Nursing Homes run by MBBS Doctors
etc.
(B) Hospital Level 1 (B) –
This level of hospital shall include all the general medical services provided at level 1(A)
above and specialist medical services provided by Doctors from one or more basic specialties
namely General Medicine, General Surgery, Paediatrics, Obstetrics & Gynaecology and
Dentistry, providing indoor and OPD services.
Level 1(A) and Level 1(B) Hospitals shall also include support systems required for the
respective services like Pharmacy, Laboratory, etc.
Example: General Hospital, Single/Multiple basic medical Specialties provided at Community
Health Centre, Sub Divisional Hospital, and Private Hospital of similar scope, Nursing Home,
Civil/District Hospital in few placed etc.
(C) Hospital Level 2 (Non-Teaching)
This level may include all the services provided at level 1(A) and 1(B) and services through
other medical specialties given as under, in addition to basic medical specialty given under 1
(B) like:—
Orthopaedics
ENT
Ophthalmology
Dental
Emergency with or without ICU
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Anaesthesia
Psychiatry
Skin Pulmonary Medicine
Rehabilitation, etc.
And support systems required for the above services like Pharmacy, Laboratory, Imaging
facilities, Operation Theatre etc.
Example: District Hospital, Corporate Hospitals, Referral Hospital, Regional/State Hospital,
Nursing Home and Private Hospital of similar scope etc.
(D) Hospital Level 3 (Non-Teaching) Super-specialty services—
This level may include all the services provided at level 1(A), 1(B) and 2 and services of one
or more or the super specialty with distinct department and/or also Dentistry if available. It will
have other support systems required for services like pharmacy, laboratory, and Imaging
facility, Operation Theatre etc.
Example: Corporate Hospitals, Referral Hospitals, Regional/State Hospital, Nursing Home
and Private Hospital of similar scope etc.
(E) Hospital Level 4 (Teaching)–
This level will include all the services provided at level 2 and may also have Level 3 facilities.
It will however have the distinction of being teaching/training institution and it may or may not
have super specialties. Tertiary healthcare services at this level can be provided through
specialists and may be super specialists (if available). It will have other support systems
required for these services. It shall also include the requirement of MCI/other registering body
for teaching hospitals and will be governed by their rules. However registration of teaching
Hospitals will also be required under Clinical Establishment Act for purpose other than those
covered under MCI such as, records maintenance and reporting of information and statistics,
and compliance to range of rates for Medical and Surgical procedures, etc.
The categorisation of clinical establishments based on location, ownership, systems of
medicine, type, size, services offered, specialty, etc. are as follows:
(a) Location:
Rural
Urban
Metro
Notified/inaccessible areas (including Hilly/tribal areas)
(b) Ownership:
(a) Government/Public
(i) Central Government
(ii) State Government
(iii) Local Government (Municipality, Zillaparishad, etc)
(iv) Public Sector Undertaking
(v) Other ministries and departments (Railways, Police, etc.)
(vi) Employee State Insurance Corporation
(vii) Autonomous organization under Government
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(b) Non-Government/Private.
(i) Individual Proprietorship
(ii) Partnership
(iii) Registered companies (registered under central/provincial/state Act)
(iv) Society/trust (Registered a central/provincial/state Act)
(c) Systems of Medicine in the establishment
(a) Allopathy (modern medicine)
(b) Any one or multiple disciplines of AYUSH (as defined by the Ministry of AYUSH, GOI)
(d) Type/size:
The type and size of clinical establishments shall be as under:
(1) Clinics (outpatient)— The Clinics shall be categorized as follows:
• Single practitioner (Consultation services only/with diagnostic services/with shortstay)
• Polyclinic (Consultation services only/with diagnostic services/with shortstay)
• Dispensing
• Health Check up Centre
(2) Day Carefacility
• Medical/Surgical
• Medical SPA
• Wellness centres (where qualified medical professionals are available to supervise the
services).
(3) Hospitals including Nursing Home (outpatient and inpatient)-a health care institution
providing patient treatment by specialized staff and equipment.
The Hospitals including Nursing Homes should be categorized based on the following
criteria.
• General Practice
• Single specialty
• Multi-specialty (including Palliative care Centre, Trauma Centre, Maternity Home)
• Super speciality
The fields of clinical medical and surgical specialty and super specialty shall be as per list of
Medical Council of India regulation and currently it will cover following:
(a) Medical Specialties.— for which candidates must possess recognized post graduate
degree of M.D. (DOCTOR OF MEDICINE) or Diploma (or its equivalent recognized
degree/diploma)
d) Anesthesiology
e) Aviation Medicine
f) Community Medicine
g) Dermatology, Venerology and Leprosy
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h) Family Medicine
i) General Medicine
j) Geriatrics
k) Immuno Haematology and Blood Transfusion
l) Nuclear Medicine
m) Paediatrics
n) Physical Medicine Rehabilitation
o) Psychiatry
p) Radio-diagnosis
q) Radio-therapy
r) Rheumatology
s) Sports Medicine
t) Tropical Medicine
u) Tuberculosis & Respiratory Medicine or Pulmonary Medicine
(b) Surgical specialties.— for which candidates must possess, recognized degree of M.S.
(MASTER OF SURGERY) or Diploma (or its equivalent recognized degree).
a) Otorhinolaryngology
b) General Surgery
c) Ophthalmology
d) Orthopaedics
e) Obstetrics & Gynaecology including MTP & Artificial Reproductive Techniques (ART)
Centres
(c) Medical Super specialties–
a) Cardiology
b) Clinical Hematology including Stem Cell Therapy
c) Clinical Pharmacology
d) Endocrinology
e) Immunology
f) Medical Gastroenterology
g) Medical Genetics
h) Medical Oncology
i) Neonatology
j) Nephrology
k) Neurology
l) Neuro-radiology
d) Surgical Super specialties—
a) Cardiovascular thoracic Surgery
b) Urology
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c) Neuro-Surgery
d) Paediatrics Surgery.
e) Plastic & Reconstructive Surgery
f) Surgical Gastroenterology
g) Surgical Oncology
h) Endocrine Surgery
i) Gynecological Oncology
j) Vascular Surgery
As regards to the definition of services provided at specialty and super specialty or multi-
specialty allopathic hospitals the same shall be categorized based on level of care into:
a) Hospital Level 1a
b) Hospital Level 1b
c) Hospital Level 2
d) Hospital Level 3 (Non teaching)
e) Hospital Level 4 (Teaching)
(4) Dental Clinics and Dental Hospital:
a) Dental clinics
i) Single practitioner
ii) Poly Clinics (dental)
b) Dental Hospitals (specialties as listed in the IDC Act)
i) Oral and Maxilla Facial Surgery
ii) Oral Medicine Andradiology
iii) Orthodontics
iv) Conservative Dentistry and Endodontics
v) Periodontics
vi) Pedodontics and Preventive Edentistry
vii) Oral Pathology and Microbiology
viii) Prosthodontics and Crownbridge
ix) Public Health Dentistry
(5) Diagnostic Centers
a) Medical Diagnostic Laboratories: There are two main types of labs that process the
majority of medical specimens. Hospital laboratories are attached to a hospital, and perform
tests on patients. Private (or community) laboratories receive samples from general
practitioners, insurance companies, clinical research sites and other health clinics for analysis.
These can also be called reference laboratories where more unusual and obscure tests are
performed. Clinical Laboratories could be general Labs and/or Advanced Labs that provide
services in the following fields:
Pathology
Bio-chemistry
Microbiology
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Molecular Biology and Genetic Labs
Virology
b) Diagnostic Imaging centres: Diagnostic Imaging centres could be general and/or
Advanced that provide following services:
i) Radiology
General radiology
Interventional radiology
ii) Electromagnetic imaging (Magnetic Resonance Imaging (MRI), Positron Emission
Tomography (PET)Scan)
iii) Ultrasound
c) Collection centres for the clinical labs and diagnostic centres shall function under
registered clinical establishment
(6) Allied Health professions:— Allied health professions generally indicate that they are
health professions distinct from medicine, dentistry, pharmacy and nursing. The list of allied
health professions includes but is not limited to the following disciplines:
Audiology
Behavioural health (counselling, marriage and family therapy etc.)
Exercise Physiology
Nuclear medicine technology
Medical Laboratory Scientist
Dietetics
Occupational and Industrial Health
Optometry
Orthoptics
Orthotics and Prosthetics
Osteopathy
Paramedic
Podiatry
Health Psychology/Clinical Psychology
Physiotherapy
Radiation Therapy
Radiography/Medical Imaging
Respiratory Therapy
Sonography
Speech Pathology
(7) AYUSH
Ayurveda Ausadh Chikitsa, Shalya Chikitsa, Shodhan Chikitsa, Rasayana, Pathya Vyavastha
Yoga Ashtang Yoga
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Unani Matab, Jarahat, Ilaj-bit-Tadbeer, Hifzan-e-Sehat
Siddha Maruthuvam, Sirappu Maruthuvam, Varmam Thokknam & Yoga
Homeopathy General Homeopathy
Naturopathy External Therapies with natural modalities Internal Therapies
8. Standards for different categories of Establishments.— In Addition to the minimum
standards of facilities and services as specified in rule 4, the Clinical Establishments of
different categories shall have following standards, namely:—
(A) Allopathy System
The standards for Allopathic hospitals as classified in rule 7 shall be such as specified in
Appendix I hereto.
(B) Indian System of Medicine and Homoeopathy
I. Consulting Room/Clinic/Polyclinics
1. Building.— The Consulting room shall be spacious, well ventilated and having sufficient
light. The space shall be not less than 100 square feet. There shall be sufficient space for
waiting of the patients etc., If it is a polyclinic, different cubicles shall be available for each
doctor. The names of visiting doctors and their system of medicine shall be exhibited in front of
the clinic.
2. Staff.— The clinics namely, Ayurveda, Yoga and Naturopathy, Unani, Siddha and
Homoepathy Clinics shall be manned by the Registered Medical practitioner. If the pharmacy
attached with the clinic, dispensing of medicines shall be done by a Pharmacist qualified under
the respective system or by the doctor himself.
3. Equipment.— (a) Diagnostic equipment’s ordinarily needed for all AYUSH, Indian System
of Medicine and Homeopathy and Yoga and Naturopathy Clinics:
(i) Thermometer
(ii) Sphygmomanometer
(iii) Stethescope
(iv) Knee hammer
(v) Tongue Depressor
(vi) Torch
(vii) Weighing machine
4. Drugs.— The drugs dispensed to the patients shall contain a label indicating the name of
medicine and the name of patient to whom it is given and quantity to be given etc., the date of
expiry shall be specified in the label, if the drug has an expiry date. The drug to be given
internally and the drug to be used externally shall be indicated and white and red labels to be
provided respectively with clear writing as “For Internal use” or “For External Use” in
vernacular.
5. Records.— A record of all patients seen as to their name, age, sex, diagnosis and
treatment shall be available. The patient shall be provided with a slip with name, age, sex,
diagnosis of treatment given.
(C) General Conditions to be fulfilled by the hospitals under Allopathy and Ayush.
(1) Communication.— A telephone connection shall be available for use by patients (on
payment)
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(2) Security.— Sufficient security shall be provided for the safety of inmates and to prevent
theft.
(3) Fire Fighting.— Fire fighting equipment with I.S.I. mark shall be provided as per rules in
the hospital.
(4) Kitchen.— If food is provided to inmates, the kitchen shall be clean and the cook(s) shall
be periodically, medically examined for any infection or contagious diseases.
(5) Clothing and Linen.— It shall be clean and changed daily.
(6) Water Supply.— The potable water shall be provided to the patient.
(7) Waste Disposal.— It shall be as per the Government of India norms and shall follow the
guidelines of Goa State Pollution Control Board.
(8) Record Maintenance.— (a) Every Clinical Establishment shall maintain the permanent
records pertaining to details of the employees as well as the clinical records pertaining to the
patients. The records shall be kept open for inspection by the competent authority or any other
officer authorized in this behalf.
(b) Every Private Clinical Establishment shall make available a copy of list of observation,
treatment etc., pertaining to the patient on payment of necessary charges within the
reasonable time. Every Clinical Establishment shall display at a prominent place the charges
for obtaining such information.
(c) Every Clinical Establishment may refuse to furnish such information, if such information is
likely to cause injury to the person or his family members or if the treatment has been
conducted on the direction of a public authority.
(D) Diagnostic Labs:
The minimum standards for Diagnostic Laboratories shall be as specified in
Appendix II hereto.
9. Form of Application, fee etc.— (1) An application for certificate of provisional
registration of the Clinical establishment shall be made in Form I hereto and it shall be
accompanied by fees as specified in the table below:
The receipt of such application shall be acknowledge by acknowledgement in Form II
hereto.
TABLE
Description
Urban
Rural
Fee for Provisional
Registration
Fee for
Permanent
Registration
Fee for
Provisional
Registration
Fee for
Permanent
Registration
Out Patient Care
Rs. 500
Rs. 1000
Rs. 250
Rs. 500
In Patient Care
Rs. 1500
Rs. 3000
Rs. 750
Rs. 1500
Testing and
Diagnostic
Rs. 2500
Rs. 5000
Rs. 1250
Rs. 2500
Other fees:
(i) For Renewal, fee will be same as registration fee (Provisional/Permanent).
(ii) For Late Application, enhanced fee equivalent to double of the registration fee for
Provisional/Permanent registration shall be charged.
(iii) For Duplicate Certificate, the fee of Rs 1000/- shall be charged .
(iv) Change of Ownership, Management or Name of Establishment, the fee of Rs 2000/-
shall be charged.
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(v) For any appeal the fee shall be Rs. 1000/-.
If a laboratory or diagnostic centre is a part of a Establishment providing
Outpatient/Inpatient care no separate registration is required if the management is same.
However, fee as applicable above would have to be paid.
10. Form of Certificate of Provisional registration.— The Certificate of provisional registration
shall be issued to the establishment in Form III hereto.
11. Manner of Publication of Particulars of Clinical Establishment.— The particulars of the
Clinical Establishment registered provisionally shall be published by uploading the same on
the official website of the respective Collector.
12. Fee for duplicate certificate:— A duplicate certificate shall be issued under section 16 on
payment of fee as specified in rule 9.
13. Manner of Informing change of ownership/management:— The Clinical establishment
shall inform the authority of any change in ownership or management in Form IV hereto within
a period of one month from the date of such change and make application for fresh certificate of
provisional registration, as the case may be, which shall be accompanied by fee as specified in
rule 9.
14. Publication of expiry of registration:— The authority shall in the month of December of
every year publish the names of all clinical establishments whose registration has expired, in
atleast two local newspapers having vide circulation in the State and also on the official
website of the respective Collector.
15. Application for Certificate of Permanent registration:— 1) Every application for certificate
of permanent Registration shall be made in Form V hereto and it shall be accompanied by fee
as specified in rule 9.
2) The receipt of such application shall be acknowledged in Form II hereto.
16. Submission of Evidence:— The Clinical Establishment shall submit evidence of having
complied with the prescribed minimum standards in Form VI hereto.
17. Display of information for filing objection:— The evidence submitted by the Clinical
Establishment of having complied with prescribed minimum standards shall be displayed on
official website by the Authority by a public notice for inviting objections, if any, in form VII
hereto.
18. Certificate of Permanent registration:— The Authority shall issue a certificate of
permanent registration to the clinical establishment under sub-section (1) of section 27 of the
Act in VIII hereto.
19. Fee for renewal of permanent registration:—
The renewal fee and the enhanced fee referred in sub-section (4) of section 27, shall be as
specified in rule 9.
20. Manner of Entry and Search:— (1) Entry and search of the Clinical Establishment may be
done by the Authority or an officer duly authorized by it or subject to such general or special
orders as may be made by the authority.
(2) Such entry and search of clinical establishment can be conducted if anyone is carrying on
a Clinical Establishment without registration or does not adhere to the prescribed minimum
standards or has reasonable cause to believe that the Clinical Establishment is being used for
purposes other than that it is registered or contravenes any of the provisions of the Goa
Clinical Establishments (Registration and Regulations) Act, 2019 (Goa Act No. 19 of 209) and
the rules frame there under.
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(3) The inspection team shall at all reasonable times enter and inspect any record, register,
document, equipment and articles as deemed necessary.
(4) The inspection team shall normally intimate the Clinical Establishment in writing about
the date of visit. The team shall examine all portions of the premises used or proposed to be
used for the Clinical Establishment and inspect the equipments, furniture and other accessories
and enquire into the professional qualifications of the technical staff employed or to be
employed and shall make any such other enquires as they consider necessary to verify the
statements made in the application for registration and grant of license.
(5) All persons connected with the running of the Clinical Establishment shall be bound to
furnish full and correct information to the inspection team. Surprise inspections may also be
conducted by the inspection teams.
(6) The Officer and/or inspection team so constituted by the authority shall submit a report in
form 9 hereto within fifteen days of the inspection to the authority with a copy to the council.
21. Fee for different category of Establishments:— (1) The fee for different category of
establishments shall be as specified in rule 9.
(2) All fees shall be paid either by a demand draft or bank challan or through online mode of
payment.
(3) The fees shall be deposited by the Authority in an account opened by the Council in a
nationalised bank and such sum be utilized by Council for the activities connected with the
implementation of the provisions of the Act.
22. Appeal:— (1) An Appeal under section 33 shall be preferred to the Council within a
period of 30 days from the date of passing of the Order by authority or from the date of receipt
of Order by the Clinical Establishment, whichever is later.
(2) Such an appeal shall be filed in form X hereto and it shall be accompanied by fees as
specified in rule 9.
(3) After receipt of the appeal, the Council shall fix the time and date for hearing and issue
notice hereof to the appellant and the authority.
(4) The appellant may represent himself or through an authorized person or a Legal
practitioner and submit the relevant documentary material, if any, in support of the appeal.
(5) The Council shall hear all the concerned, receive the relevant oral/documentary evidence
submitted by them, consider the appeal and communicate its decision preferably within a
period of ninety days from the date of filing of the Appeal.
(6) If the Council considers that an interim order is necessary in the matter, it may pass such
order, pending final disposal of the appeal.
(7) The decision of State Council shall be final and binding.
(8) If no appeal is filed against the decision of the Authority within the specified period, the
decision shall be final.
(9) The fees collected by the authorities shall be deposited in a nationalized bank account
opened by the Council and shall be utilized by the Council for the activities connected with the
implementation of the provisions of the Act.
23. Register of Clinical Establishments:— The Authority shall maintain a digital register of
Clinical Establishments registered by it in form XI hereto.
24. Returns, Statistics and Other information:— A Clinical Establishment shall furnish
returns, statistics to the authority in Form XII hereto within thirty days of end of every quarter
of an year.
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25. Inquiry.— The Authority shall issue a show cause notice to the Clinical Establishment
and to the person who carries on Clinical Establishment seeking a reply within fifteen days of
receipt of notice. The authority shall provide a hearing to such person before passing any order.
By Order and in the name of the Governor of Goa.
Gautami Parmekar, Under Secretary (Health-II).
Porvorim, 5th July, 2021.
_____
FORM I
[See Rule 9(1)]
Application for Certificate of Provisional Registration of Clinical Establishment
1. Name of the Establishment/Doctor:___________________________
(in case of Single Practitioner): _______________________________
2. Address:_________________________________________
Village/Town:_________________ State:________________________
Pin Code:_________________ Tele/Mobile No.: ______________________
Website :_________________________________
3. Name of the Owner:
Address:_______________________
Village/Town:_______________________ State:______________
Pin Code: _______________ Tele/Mobile:_________________
Website:_________________________
3a. Name of person in-charge and Qualification:_________________________
_______________________________________________________________
4. Ownership:
a) Public Sector: Central Government
State Government
Local Government
Public Sector Undertaking
Any other (Please specify)
b) Private Sector: Individual Proprietorship
Registered Partnership
Registered Company
Co-operative Society
Trust/charitable
Any other (Please specify)
5. Systems of Medicine offered: (please tick whichever is applicable)
* Allopathy
* Ayurveda
* Unani
* Siddha
* Homeopathy
* Yoga & Naturopathy
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6. Services provided: (Please tick whichever is applicable)
*Inpatient
*Outpatient
*Laboratory/Imaging Centre
*Any other (Please specify)
a) Category of Clinical Services:
* General
* Single Specialty
* Multi Specialty
* Super Specialty
7 Type of Establishment: (please tick whichever is applicable)
a) Inpatient
*Hospital
*Nursing Home
*Maternity Home
*Primary Health Centre
*Community Health Centre
*Sanatorium
*Day Care Centre
b) No. of Beds:_________________
c) Outpatient: * Single practitioner
* Polyclinic
* Sub Centre
* Physiotheraphy Clinic
* Dialysis Centre
* Any other (please specify)
d) Laboratory:* Pathology
* Haematology
* Biochemistry
* Microbiology
* Genetics
* Collection Centre
* Any other (please specify)
e) Imaging Centre (Please specify)
Special diagnostic: Please specify: ________________________________
I hereby declare that the statements above are correct and true to the best of my knowledge and shall
abide all the rules and declarations under the Clinical Establishment (Registration and Regulation) Act,
2010. I undertake that I shall intimate to the appropriate registering authority any change in the
particulars given above.
Date:
Signature of authorized signatory
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FORM II
[See Rule 9(2) and rule 16(2)]
ACKNOWLEDGMENT OF CERTIFICATE OF PROVISIONAL/PERMANENT
REGISTRATION OF CLINICAL ESTABLISHMENT
The application in Form______________ for Grant/Renewal of Provisional/Permanent registration of
the Clinical Establishment submitted by _____________________________________________(name and
address of owner) has been received by the District Registration Authority on _________________(date)
and found to be
Complete
Or
Incomplete
This acknowledgement does not confer any rights on the applicant for grant or renewal of
registration.
Signature and Designation of Registration Authority or authorised person in the Office of the
Appropriate Authority.
Seal
Designation of the Issuing Authority
Place and Date
_____
FORM III
[See Rule (10)]
CERTIFICATE OF PROVISIONAL REGISTRATION OF CLINICAL ESTABLISHMENT
Provisional Registration No. (Computer generated)
Date of Issue:(Computer generated)
Valid upto:(Computer generated)
1. Name of the Clinical Establishment:_________________________________
2. Address:____________________________________________________________
3. Owner of the Clinical Establishment:_________________________________
4. Name of Person In charge:___________________________________________
5. System of Medicine:_________________________________________________
6. Type of Establishment:______________________________________________
Is hereby provisionally registered under the provisions of Clinical establishments (Registration and
Regulation) Act, 2019 and the Rules made there under.
This authorization is subject to the conditions as specified in the said Act and rules made there under.
Seal
Designation of the Issuing Authority
Place and Date
District Registration Authority
Address:
Phone Number in case of Grievances
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FORM IV
[See Rule (13)]
INFORMATION ON CHANGE OF OWNERSHIP/MANAGEMENT OF CLINICAL
ESTABLISHMENT
To,
The District Registering Authority
Clinical Establishments Act & Rules
Sir/Madam,
I, Dr./Shri……………………………………………….…….. hereby inform you that there is change in the
ownership/management of the establishment by name…………………………………………….. having
permanent/provisional registration No. ……………………… dated………located at…………………….and
owned/managed by…………………………….
The new management/ownership is as under:
1. Name of the clinical establishment:
2. Address:
3. Owner of the clinical establishment:
4. Name of the person in charge:
5. System of medicine:
6. Type of establishment:
I hereby surrender the old certificate of Registration and request you to issue new certificate of
Registration by incorporating the abovementioned changes.
I am enclosing herewith draft of Rs. ……………
Thanking you,
Place
Date
Signature and Name
_____
FORM V
[See Rule (15)]
APPLICATION FOR CERTIFICATE OF PERMANENT REGISTRATION
I. ESTABLISHMENT DETAILS
1. Name of the establishment:_________________________________________
2. Address: ____________________________________________________________
Village/Town:_______________________________Block:__________________
District:_____________________State_______________Pincode____________
Tel No.(with STD code):_____________Mobile:_____________Fax:_________
Email ID:______________________________Website(if any)______________
3. Month and Year of starting:
(From 4 to 11 mark all whichever are applicable)
4. Location:
Rural Urban Metro
Notified/inaccessible areas (including Hilly/tribal areas)
5. Ownership of Services
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Government/Public
Sector
Central
Government
State
Government
Local
Government
(Municipality, Zilla parishad, etc.)
Public Sector Undertaking Other ministries and Departments (Railways, Police, etc.) Employee
State Insurance Corp Autonomous organization under Government.
Non-Government/Private Sector
Individual Proprietorship Partnership Registered companies (registered under central/provincial/
/State Act) Society/trust (Registered under central/provincial/state Act)
6. Name of the owner of Clinical Establishment:
Address:
Village/Town:____________________Block:_______________District:_______ State: Pin code:________
Tel No (with STD code):
Mobile:
Fax:
Email ID:
7. Name, Designation and Qualification of person in-charge of the Clinical Establishment:__________
Qualification(s):____________________________________________________
Registration Number:_______________________________________________
Name of Central/State Council (with which registered): ______________
Tel. No. (with STD code): _____________ Fax:_______ Mobile: _____________
E-mail ID:__________________________________________________________
8. Systems of Medicine offered: (please tick whichever is applicable)
Allopathy Ayurveda Unani Siddha Homoeopathy
Yoga Naturopathy Sowa-Rigpa
9. Type of establishment: (please tick whichever is applicable)
(I). Clinic (Outpatient)
• Single practitioner
(Consultation services only/with diagnostic services/with short stay facility)
• Polyclinic
(Consultation services only/with diagnostic services/with short stay facility)
• Dispensary
• Health Checkup Centre
(II). Day Care facility
Medical Surgical Medical SPA Wellness centers (where qualified medical professionals are
available to supervise the services).
(III). Hospitals including Nursing Home (outpatient and inpatient):
• Hospital Level 1a
• Hospital Level 1b
• Hospital Level 2
• Hospital Level 3 (Nonteaching)
• Hospital Level 4 (Teaching)
(IV). Dental Clinics and Dental Hospital:
a. Dental clinics
i.
Single practitioner
ii. Poly Clinics(dental)
b. Dental Hospitals (specialties as listed in the IDC Act.)
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i.
Oral and maxilla facials surgery
ii.
Oral medicine and radiology
iii. Orthodontics
iv. Conservative dentistry and Endodontics
v.
Periodontics
vi. Pedodontics and preventive dentistry
vii. Oral pathology and Microbiology
viii. Prosthodontics and crown bridge
ix. Public health dentistry
(V) Diagnostic Centre
A. Medical Diagnostic Laboratories:
Pathology Biochemistry Microbiology
Molecular Biology and Genetic Labs Virology
B. Diagnostic Imaging center’s
i. Radiology
•
General radiology
•
Interventional radiology
ii. Electromagnetic imaging
•
Magnetic Resonance Imaging(MRI)
•
Positron Emission Tomography (PET)Scan
iii. Ultrasound
C. Miscellaneous
•
Electro Cardio Graphy (ECG)
•
Eco cardiography
•
Tread Mill test
•
Electro MyoGraphy (EMG)
•
Electro Encephalo Graphy (EEG)
•
Electrophysiological studies
•
Mammography
D. Collection centres
For the clinical labs and diagnostic centres shall function under registered clinical
establishment
Yes/No
If yes, then No. of Collection Centre:
VI) Allied Health Professions:
• Audiology
• Behavioural health (counselling, marriage and family therapy etc.)
• Exercise physiology
• Nuclear medicine technology
• Medical Laboratory Scientist
• Dietetics
• Occupational therapy
• Optometry
• Orthoptics
• Orthotics and prosthetics
• Osteopathy
• Paramedic
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• Podiatry
• Health Psychology/Clinical Psychology
• Physiotherapy
• Radiation therapy
• Radiography/Medical imaging
• Respiratory Therapy
• Sonography
• Speech pathology
(VII) AYUSH
Ayurveda
Ausadh Chikitsa Shalya Chikitsa Shodhan Chikitsa Rasayana Pathya Vyavastha
Yoga
Ashtang Yoga
Unani
MatabJarahat Ilaj-bit-Tadbeer Hifzan-e-Sehat
Siddha
Maruthuvam
Sirappu Maruthuvam Varmam Thokknam & Yoga
Homoeopathy
General Homoeopathy
Naturopathy
External Therapies with natural modalities
Internal Therapies
II. TYPES OF SERVICE
•
TYPE
General Practice Services
Single Specialty Services
Multi Specialty Services (including Palliative care Centre, Trauma Centre, Maternity Home -
applicable for hospitals only)
Super Specialty Services
•
SPECIALITY SPECIFIC
Medical Specialties – for which candidates must possess recognized PG degree
(MD/Diploma/DNB or its equivalent degree)
i.
Anesthesiology
ii.
Aviation Medicine
iii.
Community Medicine
iv.
Dermatology, Venerology and Leprosy
v.
Family Medicine
vi.
General Medicine
vii.
Geriatrics
viii. Immuno Haematology and Blood Transfusion
ix.
Nuclear Medicine
x.
Paediatrics
xi.
Physical Medicine Rehabilitation
xii.
Psychiatry
xiii. Radio-diagnosis
xiv. Radio-therapy
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xv.
Rheumatology
xvi. Sports Medicine
xvii. Tropical Medicine
xviii. Tuberculosis & Respiratory Medicine or Pulmonary Medicine
Surgical specialties - for which candidates must possess, recognized PG degree
(MS/Diploma/DNB or its equivalent degree)
i.
Otorhinolaryngology
ii. General Surgery
iii. Ophthalmology
iv. Orthopedics
v.
Obstetrics &Gynecology
Medical Super specialties –
i.
Cardiology
ii. Clinical Hematology including Stem Cell Therapy
iii. Clinical Pharmacology
iv. Endocrinology
v. Immunology
vi. Medical Gastroenterology
vii. Medical Genetics
viii. Medical Oncology
ix. Neonatology
x. Nephrology
xi. Neurology
xii. Neuro-radiology
Surgical Super-specialities-
i.
Cardiovascular thoracic Surgery)
ii.
Urology
iii. Neuro-Surgery
iv.
Paediatrics Surgery.
v.
Plastic & Reconstructive Surgery
vi.
Surgical Gastroenterology
vii. Surgical Oncology
viii. Endocrine Surgery
ix.
Gynecological Oncology
x.
Vascular Surgery
xi.
III INFRASTRUCTURE DETAILS
10. Area of the establishment (in sq. ft.):
a) Total area:
b) Constructed area:
11. Out Patient Department:
11.1 Total No. of OPD Clinics ________________________
11.2 Specialty-wise distribution of OPD Clinic
S.No.
Specialty
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12. In Patient Department:
12.1. Total number of beds:
12.2. Specialty-wise distribution of beds, please specify:
S.No.
Specialty
Beds
13. Biomedical Waste Management
13.1
Method of treatment and/or disposal of Bio-medical waste
Through Common Facility
Onsite Facility
Any other (please specify):_______________
13.2. Whether authorization from Pollution Control Board/Pollution Control Committee obtained?
Yes
No
Applied For
Not Applicable
IV HUMAN RESOURCES
14. Total number of Staff (as on date of application):
No. of permanent staff :
No. of temporary staff :
Please furnish the following details:-
Category of staff
Name
Qualification
Registration No.
Nature of service
Temporary/Permanent
Doctors
Nursing staff
Para-medical staff
Pharmacists
Administrative staff
Others, please
specify
Separate annexure may be attached
Support staff
Category
Total No.
Remark
15. Payment options for Registration Fees:
Online payment
Demand Draft
Bank Challan
Amount (in Rs.):
Details:
Receipt No.
I,………………………………………………..……………on behalf of myself and the company/society/
/association/body hereby declare that the statements above are correct and true to the best of my
knowledge and I shall abide by all the provisions made under the Clinical Establishment (Registration
and Regulation) Act, 2019 and the rules framed thereunder.
I undertake that I shall inform the District Registering Authority of any changes in the particulars
given above.
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I shall comply with the minimum standards prescribed under the said Act, 2019 for the
services provided by us and also all other conditions of registration as stipulated under the
aforesaid Act and Rules made there-under.
Place: Signature of the Authorized Signatory
Date: Office Seal
_____
FORM VI
[See Rule (16)]
FORM OF EVIDENCE OF COMLIANCE OF PRESCRIBED MINIMUM STANDARDS BY CLINICAL
ESTABLISHMENT
1. Name, Designation and Qualification of person in-charge of the Clinical Establishment:_____________
Qualification(s): ____________________________________________________
Registration Number: _______________________________________________
Name of Central/State Council (with which registered): ______________
Tel. No. (with STD code): _____________Fax: _______Mobile: _____________
E-mail ID: __________________________________________________________
2. Systems of Medicine offered: (please tick whichever is applicable)
Allopathy Ayurveda Unani Siddha Homoeopathy Yoga Naturopathy Sowa-Rigpa
3. Type of establishment: (please tick whichever is applicable)
(I) Clinic (Outpatient)
• Single practitioner
(Consultation services only/with diagnostic services/with short stay facility)
• Polyclinic
(Consultation services only/with diagnostic services/with short stay facility)
• Dispensary
• Health Check-up Centre
(II) Day Care facility
Medical Surgical Medical SPA Wellness centers (where qualified medical professionals are available
to supervise the services).
(III) Hospitals including Nursing Home (outpatient and inpatient):
• Hospital Level 1a
• Hospital Level 1b
• Hospital Level 2
• Hospital Level 3 (Non teaching)
• Hospital Level 4 (Teaching)
(IV) Dental Clinics and Dental Hospital:
(a) Dental clinics
(i) Single practitioner
(ii) Poly Clinics (dental)
(b) Dental Hospitals (specialties as listed in the IDC Act)
a) Oral and maxilla facials surgery
b) Oral medicine and radiology
c) Orthodontics
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d) Conservative dentistry and Endodontics
e) Periodontics
f) Pedodontics and preventive dentistry
g) Oral pathology and Microbiology
h) Prosthodontics and crown bridge
i) Public health dentistry
(V) Diagnostic Centre
A. Medical Diagnostic Laboratories:
Pathology
Biochemistry Microbiology
Molecular Biology Genetic Labs Virology
B. Diagnostic Imaging centers
i. Radiology
• General radiology
• Interventional radiology
ii. Electromagnetic imaging
• Magnetic Resonance Imaging (MRI),
• Positron Emission Tomography (PET) Scan
iii. Ultrasound
C. Miscellaneous
a) Electro cardio Graphy (ECG)
b) Eco cardiography
c) Tread Mill test
d) Electro MyoGraphy (EMG)
e) Electro EncephaloGraphy (EEG)
f)
Electrophysiological studies
g) Mammography
D. Collection centres
For the clinical labs and diagnostic centres shall function under registered clinical establishment
Yes/No
If yes, then No. of Collection Centre:
VI) Allied Health Professions:
a) Audiology
b) Behavioural health (counselling, marriage and family therapy etc.)
c) Exercise physiology
d) Nuclear medicine technology
e) Medical Laboratory Scientist
f)
Dietetics
g) Occupational therapy
h) Occupational &Industrila Health
i)
Optometry
j)
Orthoptics
k) Orthotics and prosthetics
l)
Osteopathy
m) Paramedic
n) Podiatry
o) Health Psychology/ Clinical Psychology
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p) Physiotherapy
q) Radiation therapy
r)
Radiography/Medical imaging
s) Respiratory Therapy
t)
Sonography
u) Speech pathology
(VII) AYUSH
Ayurveda
AusadhChikitsa Shalya Chikitsa ShodhanChikitsa Rasayana Pathya Vyavastha
Yoga
Ashtang
Yoga
Unani
MatabJarahat Ilaj-bit-Tadbeer Hifzan-e-Sehat
Siddha
Maruthuvam Sirappu Maruthuvam Varmam Thokknam & Yoga
Homoeopathy
General Homoeopathy
Naturopathy
External Therapies with natural modalities Internal Therapies
II. TYPES OF SERVICE
• TYPE
General Practice Services
Single Specialty Services
Multi-Specialty Services (including Palliative care Centre, Trauma Centre, Maternity Home - applicable
for hospitals only)
Super Specialty Services
• SPECIALITY SPECIFIC
Medical Specialties – for which candidates must possess recognized PG degree (MD/Diploma/DNB or its
equivalent degree)
a) Anesthesiology
b) Aviation Medicine
c) Community Medicine
d) Dermatology, Venerology and Leprosy
e) Family Medicine
f)
General Medicine
g) Geriatrics
h) Immuno Haematology and Blood Transfusion
i)
Nuclear Medicine
j)
Occupational & Industrial Health
k) Paediatrics
l)
Physical Medicine Rehabilitation
m) Psychiatry
n) Radio-diagnosis
o) Radio-therapy
p) Rheumatology
q) Sports Medicine
r)
Tropical Medicine
s) Tuberculosis & Respiratory Medicine or Pulmonary Medicine
Surgical specialties for which candidates must possess, recognized PG degree (MS/Diploma/DNB or its
equivalent degree)
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a) Otorhinolaryngology
b) General Surgery
c) Ophthalmology
d) Orthopedics
e) Obstetrics &Gynecology
Medical Super specialties—
a) Cardiology
b) Clinical Hematology including Stem Cell Therapy
c) Clinical Pharmacology
d) Endocrinology
e) Immunology
f)
Medical Gastroenterology
g) Medical Genetics
h) Medical Oncology
i)
Neonatology
j)
Nephrology
k) Neurology
l)
Neuro-radiology
Surgical Super-specialities—
a) Cardiovascular thoracic Surgery)
b) Urology
c) Neuro-Surgery
d) Paediatrics Surgery.
e) Plastic & Reconstructive Surgery
f)
Surgical Gastroenterology
g) Surgical Oncology
h) Endocrine Surgery
i)
Gynecological Oncology
j)
Vascular Surgery
k)
(III) INFRASTRUCTURE DETAILS
4. Area of the establishment (in sq. ft.):
a) Total Area: ____________ b) Constructed area: _______________
5. Out Patient Department:
5.1 Total No. of OPD Clinics:
5.2 Specialty-wise distribution of OPD Clinic
S.No.
Specialty
6. In Patient Department:
6.1 Total number of beds:
6.2 Specialty-wise distribution of beds, please specify:
S.No.
Specialty
Beds
7 Biomedical Waste Management
7.1 Method of treatment and/or disposal of Bio-medical waste
Through Common Facility
Onsite Facility
Any other (please specify):_______________
7.2. Whether authorization from Pollution Control Board/Pollution Control Committee obtained?
Yes
No
Applied For Not Applicable
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IV. HUMAN RESOURCES
8. Total number of staff (as on date of application):
No. of permanent staff : _____ No. of temporary staff : ______
Please furnish the following details:—
Category of staff
Name
Qualification
Registration No
Nature of service
Temporary/ Permanent
Doctors
Nursing staff
Para-medical staff
Pharmacists
Administrative staff
Others, please
specify
Separate annexure may be attached
Support staff
Category
Total No.
Remark
9. List of legal requirements
Below is the list of legal requirements to be complied with by a hospital as applicable by the local/state
health authority (all may not be applicable)
Sr.
No.
Name of Document
Valid
from
Valid till
Send for
renewal
Remark
(Expired/valid/NA)
1
Provisional Registration under
Medical Establishment Act
2
Biomedical Waste Management
licenses
3
No objection certificate under
Pollution Control Act (Air/Water)
4
NOC from Fire Department
5
NOC from sanitary point of view
from concerned PHC
6
Ambulance:
Commercial vehicle permit
Permit from Directorate of Health
Services
7
Building completion licenses
8
Food safety license
9
Medical Gases Licenses/Explosives
Act
10
Blood Bank licenses
11
MOU/Agreement with outsourced
Human resource agencies as per
labour laws.
12
Provident Fund/ESI Act
13
MTP Act
14
PNDT Act
15
PAN
16
Ownership document or Lease
agreement if premises are taken on
rent.
Any other requirements to be complied in accordance with the prevailing law of the State.
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UNDERTAKING
I, ………………………………….……………………………………… on behalf of myself and the company/
/society/association/body hereby declare that the statements above are correct and true to the best of
my knowledge and I shall abide by all the provisions made under the Clinical Establishment
(Registration and Regulation) Act, 2019 and Rules, 2020.
I undertake that I shall inform the District Registering Authority of any changes in the particulars
given above.
I shall comply with the minimum standards prescribed under Clinical Establishment Act for the
services provided by us and also all other conditions of registration as stipulated under the aforesaid Act
and Rule there-under.
Place: Signature of the Authorized Signatory
Date: Office Seal
_____
FORM VII
[See Rule (17)]
PUBLIC NOTICE
The public in general is hereby informed that the Clinical Establishments as specified in column (2) of
the Table below have made applications for certificate of Permanent Registration under section 21, the
Goa Clinical Establishments (Registration and Regulation) Act, 2019 (Goa Act 19 of 2019), and submitted
evidence of prescribed minimum standards in the Forms appended in Annexure hereto.
Objections for granting Certificate of Permanent Registration may be forwarded to the Registering
Authority before expiry of thirty days from the date of issue of this notice.
TABLE
Sr. No.
Name of Clinical
Establishment
with address
Ownership/
/in charge
System of
medicine
Date on which
application was
submitted
Category and
standards complied
with
(1)
(2)
(3)
(4)
(5)
(6)
Place:
Date:
SEAL North/South Goa District
Registering Authority
_____
FORM VIII
[See Rule (18)]
CERTIFICATE OF PERMANENT REGISTRATION OF CLINICAL ESTABLISHMENT
Permanent Registration No.
Date of Issue:
Valid upto:
1. Name of the Clinical Establishment:________________________________________________________
2. Address:________________________________________________________________________________
3. Owner of the Clinical Establishment:_______________________________________________________
4. Name of Person In charge:________________________________________________________________
5. System of Medicine: _____________________________________________________________________
6. Type of Establishment: ___________________________________________________________________
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Is hereby registered under sub section (1) of section 27 of the Clinical Establishments (Registration
and Regulation) Act, 2019 (Goa Act 19 of 2019).
This authorization is subject to the conditions as specified in the Clinical Establishments (Registration
and Regulation) Rules, 2021.
Seal
Designation of the Issuing Authority
Place and Date
District Registration Authority
Address:
Phone Number in case of Grievances
_____
FORM IX
[See Rule 20]
FORMAT FOR SUBMISSION OF INSPECTION REPORT
Number of visits made with date: ______________________________________________________________
Name and details of members of the inspection team: ____________________________________________
Address and contact details of Clinical Establishment visited: _____________________________________
Process followed for inspection (eg. Kindly outline who was met:___________________________________
With. What records were examined etc.)
Salient Observations/findings conclusions:_______________________________________________________
Specific Recommendations:_____________________________________________________________________
1) To the Clinical Establishment: ________________________________________________________________
2) To the District Registering Authority:__________________________________________________________
*In case of lack of consensus amongst members of the inspection team, the same may be kindly
indicated.
Signature(of all members of the inspection team)
Date:
Place:
_____
Form X
[See Rule 22(2)]
APPEAL MEMO
(Name of the Clinical Establishment)
(Detailed Address)
Contact Nos:______
(Landline)_______
Mobile________
Email id:______________________
Dated:______________________
To,
The Chairman
Goa Council for Clinical Establishments,
(Detailed Address)
Sir/Madam,
I, Dr./Mr./Mrs./Ms.Name______________________of the Clinical establishment, namely____________had
applied for:-
• Grant of certificate of provisional registration in respect of the Clinical establishment, namely _______
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• Grant of certificate of permanent registration in respect of the Certificate of provisional registration
bearing No. ________________ dated ______________________.
However, _____________Authority vide Order No. __________________dated ___________ has refused
to grant certificate of provisional registration/permanent registration.
----OR----
I, Dr./Mr./Mrs./Ms.________Name_________________________________of the Clinical establishment,
namely,_________________________and holding a Certificate of provisional registration/permanent
registration bearing No. ____________ dated ___________________.
• Vide Application dated __________I had requested the ___________authority to renew the said
Certificate of permanent registration, however, the _______ Authority vide Order No. ______dated
_______ has refused to renew the said Certificate of permanent registration.
• The _________Authority vide Order No._______dated _________ has cancelled/revoked the said
Certificate of provisional registration/permanent registration.
• The ________Authority vide Order No.___dated ______has directed to stop running the Clinical
Establishment.
• The ________Authority vide Order No. ______dated __________has directed to pay a penalty of Rs.
________ for an offence under section _______the ___Act, _______(Goa_N._of _).
• Any other grievance
The above decision of the district authority appears to be not valid. I request you to consider my
application as per the justifications mentioned below:
i)__________________________ ii)_______________________________ iii)__________________________________
I am willing to appear before you for personal hearing,if necessary, I am enclosing herewith a
draft of 1000/-
Thanking you
Place:
Date:
Signature:
Name:
_____
FORM XI
[See Rule (23)]
REGISTER OF CLINICAL ESTABLISHMENTS
Sr.
No.
Name of
Clinical
Establishment
Ownership/
/incharge
System of
medicine
Provisional
Registration
No. and date
Permanent
registration
No. and date
Date of
expiry of
permanent
registration
Remarks
if any
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FORM XII
[See rule(24)]
RETURNS AND STATISTICS
Information and Statistics to be collected Monthly from Clinical Establishments under the
Clinical Establishment Act
A. General Information:
1. Name of the Clinical Establishment ______________________________________________________
2. Registration Number of the Clinical Establishment _________________________________________
3. Address _______________________________________________________________________________
Village/Town/City __________________ Block_____________________District___________________
________________________ State ___________________Pincode ____________________
Tel No. (with STD code):_____________________________ Mobile:_______________________Email
ID Website (if any): _______________________________________________
4. Name of Contact Person ________________________________________________________ Contact
Details(Cell/Landline/email)
5. Clinical establishment Type:
* General practice
* Specialty practice
* Super-Specialty practice
* Psychiatric practice
* Obstetrics-Gynae Practice
* Pediatric practice
B. Category-wise Monthly Reporting forms for following categories (separate form for each category to
be filled up)
General Hospitals
Stand Alone Super Specialty Hospital Multiple Super Specialty Hospital Stand Alone Specialty
Hospital Multiple Specialty Hospital
Out Patient and In Patient information (as applicable)
i. General Information:
S.No.
Description
Male
Female
1.
Total OPD patients
2.
Total IPD Patients
3.
Total Deaths
4.
Number of Maternal Deaths
5.
Live Births
6.
Still Births
7.
No. of Neonatal Deaths (within 24 hours of Birth) No
of Deaths of children (0 to 28 days)
No. of Deaths of children (0 to 1 year)
No. of Deaths of children under 5 years of age
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ii. Communicable Diseases:
S. No.
Disease
Old patients
New patients
1
Malaria
2
Tuberculosis
3
Dengue Hemorrhage fever
4
Chikungunya
5
Meningitis
6
Typhoid
7
Diphtheria
8
Whooping cough
9
Tetanus
10
Measles
11
Poliomyelitis
12
Japanese Encephalitis
13
Cholera
14
Syphilis
15
Gonorrhoea
16
Leprosy (Multi bacillary)
17
Leprosy(Pauci bacillary)
18
Gastroenteritis
19
Leptospirosis
20
Hepatitis
21
Conjunctivitis
22
Trachoma
23
Rabies
24
Dog Bite (including Domestic
/wild animal)
25
Snake Bite
iii. Non Communicable Diseases:
S. No.
Disease
Old patient
New patient
1
Diabetes* (moderate and above)
2
Hypertension**
3
Ischemic Heart Disease
4
Mental Illness
5
Osteoarthritis
6
Stroke
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*Criteria for diagnosing Diabetes
Diagnosis
Fasting Glucose(mg/dl)
2-hour Post –Glucose
Load(mg/dl)
Diabetes Mellitus
>=126
>=200
Impaired Glucose
Tolerance
<110
>140 to<200
Impaired Fasting Glucose
>=110 to <126
WHO Definition 1999
**Hypertension
A Blood pressure record of >140/90 mm Hg
iv. Specialty/Department wise Reports : General Information
Name of Specialty
No. of
OPD
Patients
No. of Bed
(indicate ICU
Beds also)
No. of
Admissions
(indicate No.
admitted in
ICUs
separately)
Bed
Occu-
pancy
Rate
No. of
Deaths
No. of Basic
Procedure
done
No. of
Advance
Procedure
done
No. of
Malignancy
cases (if
applicable)
Ophthalmology
Mental Health
Orthopaedic
Gynae and
Obstetrics
Pediatrics
CTVS
Cardiology
Neurology
Gastroenterology
Endocrinology
Cancer Hospital
Urology
Nephrology
Trauma Hospital
V. Specialty/Department wise Reports : Specific Information
Name of Specialty
Name of Disease/Procedure
No of Cases
Ophthalmology
Cataract operations done
Glaucoma cases
Corneal Transplants done
Mental Health
No. of Psychosis cases under treatment
Gynae and
Obstetrics
No. of deliveries conducted (including Caesarian
deliveries)
No. of Still Births
No. of Maternal Deaths
Neurology
No. of Strokes
Epilepsy
CTVS
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Cardiology
Gastroenterology
No. of Cirrhosis cases
Trauma Hospital
No. of Major Head Injuries
Coma cases
No. of Brain Stem Death Certified
Cancer Hospital
Type of Cancers
Nephrology
Chronic Kidney Diseases (indicate Grade)
CRF
No. of Patients on Dialysis
C. Information to be collected Monthly from Diagnostic Medical Laboratory under Clinical
Establishment Act
Category of Laboratory:
- General
- General with single specialty
- General with multispecialty
1) No. of tests performed in the following departments:
S. No.
Department
Tests Number
1
Hematology
2
Biochemistry
3
Immunology
4
Serology
5
Pathology
6
Cytology & Histopathology
7
Molecular Biology
8
Virology
9
Genetics
2) Number of tests done and reported positive for the following communicable diseases:
S. No.
Disease & Name of Test
Total No. of Tests
performed
Number of
positive
1
HIV
2
Tuberculosis
3
Malaria falciparum
4
Dengue
5
Chikungunya
6
Japanese Encephalitis
7
Others
(i)
HAV
(ii)
HBV
(iii)
HCV
(iv)
HDV
(v)
Malaria vivax
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(vi)
Leptospirosis
(vii)
H1N1/Influenza
(viii)
Meningococcal Meningitis
(ix)
Shigella
(x)
Typhoid
(xi)
Paratyphoid A
(xii)
Paratyphoid B
(xiii)
Plague
(xiv)
Cholera
(xv)
Syphilis
(xvi)
Gonorrhea
D. Information to be collected Monthly from Diagnostic Imaging Centres under Clinical Establishments
Act:
No. of tests performed in the following departments:
S. No.
Department
Tests Number
1.
X ray
2.
USG
3.
CT Scan
4.
MRI
5.
Mammography
6.
Bone Densitometry
7.
Doppler
8.
ECG
9.
ECHO cardiography
10.
Holter monitoring
Appendix I
[see rule 8(A)]
I Standards for hospitals (level 1A and 1B )
1. Scope
The scope of services that may be provided at a hospital(level 1A &1B)practising Allopathy –
Modern system of Medicine may include patient-care services in any or all of the following
specialities:
1.1. General Medicine
1.2. Obstetrics & Gynaecology (Non-surgical)
1.3. Paediatrics
1.4. Community Health and Family Medicine
1.5. General Dentistry
1.6. Basic Support services
a) Registration/help desk and billing
b) Diagnostic Services: (Can be own/outsourced/Tie up)
Collection centre/Laboratory
X-ray
USG
c) Waste Management Services (General and Biomedical)
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2. Infrastructure
2.1 Signage
2.1.1 The Hospital shall display appropriate signage which shall be in at least two languages. A
board stating “24 hours emergency available” is desirable.
2.1.2 The building shall have a board displaying the name of the hospital at a prominent location.
2.1.3 Directional signage shall be placed within the facility to guide the patient(s).
The directional signages should be permitted outside in the nearby vicinity of the hospital/
/Nursing Home to facilitate easy access
Following informative signage shall be displayed:
2.1.4 Name of the care provider with registration number.
2.1.5 Registration details of the hospital as applicable.
2.1.6 Availability of fee structure of the various services provided (refer to CEA 2010 rules &
regulation).
2.1.7 Timings of the facility and services provided.
2.1.8 Mandatory information such as under PNDT Act etc.
2.1.9 Important contact numbers such as Blood Banks, Fire Department, Police and Ambulance
Services available in the nearby area.
Following safety signage shall be displayed:
2.1.11 Safety Hazard and Caution signs, for e.g. hazards from electrical shock, inflammable articles,
radiation etc. shall be displayed at appropriate places, and as applicable under law.
2.1.12 Appropriate Fire exit signage.
21.13 Signage for “No Smoking” at prominent places.
2.2. Other requirements
2.2.1 Access to the hospital shall be comfortable for the patient and/or attendants/visitors.
2.2.2 Access shall be provided within the requirements of “Persons with Disabilities Act" and shall be
easy for all those whose mobility may be restricted due to whatever cause.
2.2.3 The hospital shall be developed and maintained to provide safe, clean and hygienic
environment for patients, their attendants, staff and visitors hygiene.
2.2.4 The hospital shall have 24 hr provision of potable water for drinking & hand. It shall also have 24
hour supply of electricity, either through direct supply or from other sources.
2.2.5 The hospital shall have clean public toilet(s).
2.2.6 Furniture and fixtures shall be available in accordance with the activities and workload of the
hospital. They shall be functional and properly maintained.
The minimum space requirements shall be as stated in Annexure 1 and Annexure 11
Furniture and fixtures shall be as stated in Annexure 2 and Annexure 12
3. Medical Equipment and Instruments:
3.1 The hospital shall have adequate medical equipment and instruments, commensurate to the
scope of service and number of beds.
3.2 There shall be established system for maintenance of critical equipment.
3.3 Equipment shall be kept in good working condition through a process of periodic inspection,
cleaning and maintenance. Annual maintenance.
Medical equipment and instruments shall be as stated in Annexure 3.
4. Drugs, Medical devices and Consumables:
4.1 The hospital shall have adequate drugs, medical devices and consumables commensurate to its
scope of services and number of beds.
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4.2 Emergency drugs and consumables shall be available at all times.
4.3 Drug storage shall be in a clean, well lit, and safe environment and shall be in consonance with
applicable laws and regulations.
4.4 The facility shall have defined procedures for storage, inventory management and dispensing of
drugs in pharmacy and patient care areas.
List of drugs, medical devices and consumables shall be as stated in Annexure 4.
5. Human Resource Requirement
5.1 The hospital shall have qualified and/or trained medical and nursing staff as per the scope of
service provided and the medical/nursing care.
5.2 The support/paramedical staff shall be qualified and/or trained as per the scope of services
provided, and as per requirement.
5.3 For every staff (including contractual staff), there shall be personal record containing the
appointment order, documentary evidence of qualification and/or training (and professional
registration where applicable). Human resource requirements shall be as stated in Annexure 5.
6. Support Services:
6.1 The Hospital shall have a Registration/Help-desk & Billing counter.
6.2 The diagnostic services, whether in house or outsourced, shall be commensurate with the scope
of service of the hospital.
6.3 Segregation, collection, transportation, storage and disposal of general waste shall be done as
per applicable local laws.
6.4 Segregation, collection, transportation, storage and disposal of biomedical waste shall be done
as per Bio medical waste handling rules.
6.5 The Hospital shall arrange transportation of patients for transfer/referral/investigations etc. in
safe manner. The arrangement can be out sourced or self owned.
7. Legal/Statutory Requirements
7.1 Compliance with local regulations and law.
legal requirement shall be as stated in Annexure 6.
8. Record Maintenance and reporting:
8.1. The minimum medical records to be maintained and nature of information to be provided by the
Hospitals shall be as prescribed by the Clinical Establishment Act.
8.2. Medical Records shall be maintained in physical or digital format.
8.3. The hospital shall ensure confidentiality, security and integrity of records.
8.4. The medical records of IPD patients shall be maintained in consonance with National or local
law, MCI guidelines, and court orders.
8.5. The Hospital shall maintain health information and statistics in respect of national programmes,
notifiable diseases and emergencies/disasters/epidemics and furnish the same to the district
authorities in the prescribed formats and frequency.
The content of medical record shall be as stated in Annexure 7.
9. Basic Processes
9.1. The hospital shall register all patients who visit the hospital except if the required service is not
available in the facility, in which case the patient is guided to the appropriate nearest facility.
9.2. Patient shall be guided and informed regarding Patients’ rights and responsibilities, cost
estimates, third party services (e.g. Insurance) etc., as per Annexure 8.
9.3. The billing shall be as per the Hospital tariff list, which shall be available to patients in a
suitable format.
9.4. Each patient shall undergo an initial assessment by qualified and/or trained personnel.
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9.5. Further management of patient shall be done by a registered medical practitioner on the basis
of findings of initial assessment; for example, OPD treatment, admission, transfer/referral,
investigation etc.
9.6. The hospital shall ensure adequate and proper spacing in the patient care area so as to prevent
transmission of infections.
9.7. Regular cleaning of all areas with disinfectant shall be done.
9.8. Housekeeping/sanitary services shall ensure appropriate hygiene and sanitation in the
establishment.
9.9. At the time of admission of patient, general consent for admission shall be taken.
9.10. In case of non-availability of beds or where clinical need warrants, the patient shall be referred
to another facility along with the required clinical information or notes.
9.11. Reassessments of the admitted patients shall be done at least once in a day and/or according to
the clinical needs and these shall be documented.
9.12. Any examination, treatment or management of female patient shall be done in the presence of
an employed female attendant/female nursing staff, if Clinical Establishment Act conducted by
male personnel inside the hospital and vice versa.
9.13. The patient and family shall be treated with dignity, courtesy and politeness.
9.14. The Hospital shall provide care of patient as per Standard Treatment Guidelines that may be
notified by the Central /State Government (Desirable).
9.15. The Clinical Establishment shall undertake to provide within the staff and facilities available,
such medical examination and treatment as may be required to stabilize the emergency medical
condition of any individual who comes or is brought to such clinical establishment.
9.16. Prescription shall include name of the patient, date, name of medication, dosage, route,
frequency, duration, name, signature and registration number of the medical practitioner in
legible writing.
9.17. Drug allergies shall be ascertained before prescribing and administration; if any allergy is
discovered, the same shall be communicated to the patient and recorded in the case sheet as
well.
9.18. Patient identity, medication, dose, route, timing, expiry date shall be verified prior to
administration of medication.
9.19. Patients shall be monitored after medication administration and adverse drug reaction/events if
any shall be recorded and reported.
9.20. The hospital shall follow standard precautions like practicing hand hygiene, use of personal
protection equipment etc. so as to reduce the risk of healthcare associated infections.
9.21. Security and safety of patients, staff, visitors and relatives shall be ensured by provision of
appropriate safety installations and adoption of appropriate safety measures.
9.22. The patient and/or family members are explained about the disease condition, proposed care,
including the risks, alternatives and benefits. They shall be informed on the expected cost of the
treatment. They shall also be informed about the progress and any change of condition.
9.23. Informed consent shall be obtained from the patient/next of kin/legal guardian as and when
required as per the prevailing Guidelines/Rules and regulations in the language patient can
understand (for e.g. before Invasive procedures, Blood transfusion, HIV testing, etc.) in the
manner as stated in Annexure 9.
9.24. A Discharge summary shall be given to all patients discharged from the hospital.
9.25. Discharge/Death summary shall also be given to patient and/or attendant incase of transfer
LAMA/DAMA or death.
9.26. The discharge summary shall include the points as mentioned in the Annexure 10 in an
understandable language and format.
Content of discharge summary shall be as stated in Annexure 10.
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ANNEXURE 1 (Level 1 Hospitals)
(see clause 2.2 of Appendix I )
Minimum space requirements in a hospital level 1 shall be as follows:
Note: Structural changes should be applicable to the Nursing home/Hospitals constructed after the
implementation of CEA since it is not possible to change the existing structures, especially with restrictions of
building bye-laws
Area (Desirable)
Wards
1. Ward bed and surrounding space 6 sq. m./bed; Desirable: in addition circulation space of 30% as
indicated in total area shall be provided for Nursing station, Ward store, Sanitary etc., Minor Operation
Theatre/Procedure room.
2. OT for minor procedures (where applicable)10.5 sq.m. (Desirable).
Labour room
3. Labour Table and surrounding space 10.5 sq. m./labour table.
4. Other areas-nursing station, doctors’ duty room, store, Clean and dirty utility, Circulating area,
Toilets 10.5 sq.m. for clean utility and store and 7 sq.m. for dirty utility and 3.5 sq.m. for toilet.
5. Bio-medical Waste 5 sq.m.
Other functional areas (laboratory, diagnostics, front office/reception, waiting area, administrative
area etc.) should be appropriately sized as per the scope of service and patient load of the hospital
Other requirements:
Wards:
1. The ward shall also have designated areas for nursing station, doctors’ duty room, store, clean and
dirty utility, janitor room, toilets and this shall be provided from circulation area.
2. For a general ward of 12 beds, a minimum of 1working counter and 1 handwash basin shall be
provided.
3. Distance between beds shall be 1.0 metres (Desirable).
4. Space at the head end of bed shall be 0.25 metres.
5. Door width shall be 1.2 metres(Desirable) and corridor width 2.5 metres (Desirable).
Labour room:
1. The obstetrical unit shall provide privacy, prevent unrelated traffic through the unit and provide
reasonable protection of mothers from infection and from cross-infection.
2. Measures shall be in place to ensure safety and security of neonates.
3. Resuscitation facilities for neonates shall be provided within the obstetrical unit and convenient to
the delivery room.
4. The labour room shall contain facilities for medication, hand washing, charting, and storage for
supplies and equipment.
5. The labour room shall be equipped with oxygen and suction.
Emergency room (if available)
1. Emergency bed and surrounding space shall have minimum 10.5 sq. m./bed area (Desirable).
______
ANNEXURE 2
(See clause 2.2 of Appendix I )
FURNITURE AND FIXTURES
S.N ARTICLES
2. Examination Table
3. Writing tables
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4. Chairs
5. Almirah
6. Waiting Benches
7. Medical/Surgical Beds
8. Labour Table- if applicable
9. Wheel Chair/Stretcher
10. Medicine Trolley, Instrument Trolley
11. Screens/curtains
12. Foot Step
13. Bed Side Table
14. Baby Cot- if applicable
15. Stool
16. Medicine Chest
17. Examination Lamp
18. View box
19. Fans
20. Tube Light/lighting fixtures
21. Wash Basin
22. IV Stand
23. Colour coded bins for BMW
*This is an indicative list and the items shall be provided as per the size of the hospital and scope of service.
_______
ANNEXURE 3
(See clause 3 of Appendix I )
EQUIPMENTS
a. EMERGENCY EQUIPMENT
1
Resuscitation equipment including laryngoscope, endotreacheal tubes, suction equipment,
xylocainespary, oropharyngeal and nasopharyngeal aiways, Ambu- bags/ asult and pediatric
(neonatal if indicated)
2
Oxygen cylinders with flow meter/tubing/catheter/face mask/nasal prongs
3
Suction Apparatus
4
Defibrillator with accessories (Desirable)
5
Equipment for dressing/bandaging/suturing
6
Basic diagnostic equipment- Non mercury Blood Pressure Apparatus, Stethoscope,
weighing machine, thermometer (Non mercury)
7
ECG Machine
8
Pulse Oximeter (Desirable)
9
Nebulizer with accessories
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b. Other equipment and consumables, which shall also be available in good working condition as
per the scope of services and bed strength (some of the emergency equipment are already mentioned
above).
Department
Equipment
Level 1A
Level 1B
Level 2
Level 3
NON MEDICAL
Administration
Office equipment
Yes
Yes
Yes
Yes
Office furniture
Yes
Yes
Yes
Yes
Electricity
Emergency lights
Yes
Yes
Yes
Yes
Water Supply
Hand-washing
sinks/taps/bowls on
stands in all areas
Yes
Yes
Yes
Yes
Storage tank
Yes
Yes
Yes
Yes
Water purification
chemicals or filter
Yes
Yes
Yes
Yes
Water source for
drinking water
Yes
Yes
Yes
Yes
Waste Disposal
Buckets for contaminated
waste in all treatment
areas
Yes
Yes
Yes
Yes
Drainage system
Yes
Yes
Yes
Yes
Rubbish bins in all rooms
Yes
Yes
Yes
Yes
Sanitation facilities
for patients
Yes
Yes
Yes
Yes
Separate Bio-medical
waste disposal
Yes
Yes
Yes
Yes
Sharps containers in
all treatment areas
Yes
Yes
Yes
Yes
Safety
Fire extinguisher
Yes
Yes
Yes
Yes
Vehicle (Own/
/Outsourced)
Vehicle
4 wheeler
Desirable
Desirable
Yes
Yes
Ambulance
Yes
Yes
Yes
Yes
Medical Stores
Lockable storage
Yes
Yes
Yes
Yes
Refrigeration
Yes
Yes
Yes
Yes
Kitchen (Own/
/Outsourced)
Cooking pots and
utensils
Yes
Yes
Yes
Yes
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Cooking stove
Yes
Yes
Yes
Yes
Food refrigeration
Yes
Yes
Yes
Yes
Plates, cups &
cutlery
Yes
Yes
Yes
Yes
Storage
Yes
Yes
Yes
Yes
Washing and drying
area facilities
Yes
Yes
Yes
Yes
Laundry(Own/
/Outsourced)
Detergent/soap
Yes
Yes
Yes
Yes
Washing and rinsing
equipment/bowls
Yes
Yes
Yes
Yes
Housekeeping brooms,
brushes and mops
Yes
Yes
Yes
Yes
Housekeeping(Own/
Outsourced)
Buckets
Yes
Yes
Yes
Yes
Soap and disinfectant
Yes
Yes
Yes
Yes
MEDICAL
Outpatient Rooms
Non Mercury Blood
Pressure Apparatus and
Stethoscope
Yes
Yes
Yes
Yes
Container for sharps
disposal
Yes
Yes
Yes
Yes
Desk and chairs
Yes
Yes
Yes
Yes
Examination gloves
Yes
Yes
Yes
Yes
Examination table
Yes
Yes
Yes
Yes
Hand washing facilities
Yes
Yes
Yes
Yes
Light source
Yes
Yes
Yes
Yes
Minor surgical
instruments
No
Yes
Yes
Yes
Ophthalmoscope
No
No
Yes (as
applicable)
Yes
Otoscope
No
No
Yes (as
applicable)
Yes
Patellar hammer
Yes
Yes
Yes
Yes
Receptacle for soiled
pads, dressings, etc.
Yes
Yes
Yes
Yes
Separate biohazard
disposal
Yes
Yes
Yes
Yes
Sterile equipment
storage
Yes
Yes
Yes
Yes
Sutures
Yes
Yes
Yes
Yes
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Thermometer(Non
mercury)
Yes
Yes
Yes
Yes
Torch with extra
batteries
Yes
Yes
Yes
Yes
Weighing scale
Yes
Yes
Yes
Yes
Women and Child
health examination
room
Non Mercury Blood
Pressure Apparatus and
Stethoscope
Yes
Yes
Yes
Yes
Contraceptive supplies
Yes
Yes
Yes
Yes
Birth register
Yes
Yes
Yes
Yes
Examination gloves
Yes
Yes
Yes
Yes
Examination table with
stirrups
Yes
Yes
Yes
Yes
Fetal stethoscope
No
Yes
Yes
Yes
Doppler
No
No
No
Yes
Hand washing facility
Yes
Yes
Yes
Yes
Height measure
Yes
Yes
Yes
Yes
IUD insertion set
Yes
Yes
Yes
Yes
Pregnant woman
Register
Yes
Yes
Yes
Yes
Speculum and vaginal
examination kit
Yes
Yes
Yes
Yes
Syringes and needles
Yes
Yes
Yes
Yes
Tape measure
Yes
Yes
Yes
Yes
Tococardiograph
No
Yes
Yes
Yes
Labour room
Baby scales
Yes
Yes
Yes
Yes
Non Mercury Blood
Pressure Apparatus and
stethoscope
Yes
Yes
Yes
Yes
Clean delivery kits and
cord ties
Yes
Yes
Yes
Yes
Curtains if more than
one bed
Yes
Yes
Yes
Yes
Delivery bed and bed
linen
Yes
Yes
Yes
Yes
Fetal stethoscope
Yes
Yes
Yes
Yes
Hand washing facility
Yes
Yes
Yes
Yes
Instrument trolley
Yes
Yes
Yes
Yes
IV treatment sets
Yes
Yes
Yes
Yes
Latex gloves and
protective clothing
Yes
Yes
Yes
Yes
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Linens for newborns
Yes
Yes
Yes
Yes
Mucus extractor
Yes
Yes
Yes
Yes
Oral airways, various
sizes
Yes
Yes
Yes
Yes
Oxygen
cylinder/concentrator
Yes
Yes
Yes
Yes
Partograph charts
Yes
Yes
Yes
Yes
Self inflating bag and
mask-adult and
neonatal size
Yes
Yes
Yes
Yes
Suction machine
Yes
Yes
Yes
Yes
Suturing sets
Yes
Yes
Yes
Yes
Thermometer(Non
mercury)
Yes
Yes
Yes
Yes
Tray with routine &
emergency drugs
syringes and needles
Yes
Yes
Yes
Yes
Urinary catheters and
collection bags
Yes
Yes
Yes
Yes
Vacuum extractor set
Yes
Yes
Yes
Yes
Work surface near
bed for newborn
resuscitation
Yes
Yes
Yes
Yes
Inpatient Wards
Basic examination
Equipment (stethoscope,
Non mercury BP
Apparatus (etc.)
Yes
Yes
Yes
Yes
Beds, washable
mattresses and linen
Yes
Yes
Yes
Yes
Curtains
Yes
Yes
Yes
Yes
Dressing sets
Yes
Yes
Yes
Yes
Dressing
trolley/Medicine trolley
Yes
Yes
Yes
Yes
Gloves
Yes
Yes
Yes
Yes
IV stands
Yes
Yes
Yes
Yes
Medicine storage cabinet
Yes
Yes
Yes
Yes
Oxygen cylinder and
concentrator
Yes
Yes
Yes
Yes
Patient trolley on wheels
Yes
Yes
Yes
Yes
PPE kits
Yes
Yes
Yes
Yes
Suction machine
Yes
Yes
Yes
Yes
Urinals and bedpans
Yes
Yes
Yes
Yes
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Operation Theatre
If available
Adequate storage
Yes
Yes
Yes
Yes
Ambu resuscitation set
with adult and child
masks
Yes
Yes
Yes
Yes
Defibrillator
Yes
Yes
Electro cautery
No
Yes
Yes
Yes
Fixed operating lights
No
No
No
Yes
Fixed suction machine
No
No
Yes
Hand washing facilities
Yes
Yes
Yes
Yes
Instrument tray
Yes
Yes
Yes
Yes
Instrument trolley
Yes
Yes
Yes
Yes
Laryngoscope set
No
Yes
Yes
Mayo Stand
Yes
Yes
Yes
Yes
Mobile operating light
Yes
Yes
Yes
Yes
Ophthalmic
Operating
Microscope
No
No
Yes (as
applicable)
Yes (as
applicable)
Oral airways, various
sizes
No
Yes
Yes
Oxygen cylinder and
concentrator
Yes
Yes
Yes
Yes
Patient trolley on wheels
Yes
Yes
Yes
Yes
Portable suction machine
Yes
Yes
Yes
Yes
Safety Box
No
Yes
Yes
Sphygmomanometer
(Non Mercury) and
stethoscope
Yes
Yes
Yes
Yes
Stool adjustable height
No
Yes
Yes
Yes
Operating table
IV Therapy Equipment No
No
Yes
Yes
Yes
Anesthesia Equipment
Anesthetic
trolley/machine
No
Yes
Yes
Yes
CO2 Monitor
No
Yes
Yes
O2 Monitor
No
Yes
Yes
Endoscopic equipment
and necessary accessories
No
No
No
Yes
Bronchoscope
No
No
Desirable
Yes
Colonoscope
No
No
Desirable
Yes
Endoscope
No
No
Desirable
Yes
Fiber Optic
Laryngoscope
No
No
Desirable
Yes
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Central Supply
Amputation set
No
No
No
Yes
Caesarean/hysterectomy
set
No
No
Yes
Yes
Dilatation and
curettage set
No
No
Yes
Yes
Endoscopic instrument
cleaning machines
and solutions
No
No
No
Yes
Hernia set
No
No
Yes
Yes
Laparotomy set
No
No
Yes
Yes
Linens
Yes
Yes
Yes
Yes
Locked storage
Yes
Yes
Yes
Yes
Operating drapes
No
Yes
Yes
Yes
Ophthalmic instrument
No
No
Yes
Yes
Protective caps,
aprons, shoes and
gowns etc
Yes
Yes
Yes
Yes
Pelvic/fistula repair set
No
No
No
Yes
Sterile gloves
Yes
Yes
Yes
Yes
Sterilization equipment
for instrument and linens
Yes
Yes
Yes
Yes
Surgical supplies (e.g.,
sutures, dressings etc.)
Yes
Yes
Yes
Yes
Thoracocentesis set
No
No
No
Yes
Thoracostomy set with
appropriate tubes and
water seal bottles
No
No
No
Yes
Thoracotomy set
No
No
No
Yes
Thyroid/Parathyroid set
No
No
No
Yes
Tracheostomy set
No
No
Yes
Yes
Tubal ligation set
No
No
Yes
Yes
Vascular repair set
No
No
Yes
Yes
Other equipment as per the specialized services available shall also be there
________
ANNEXURE 4
(see clause 4 of Appendix I)
DRUGS, MEDICAL DEVICES AND CONSUMABLES
a. List of Emergency Drugs and consumables (Essential in all hospitals)
Sl. No.
Name of the Drug
INJECTIONS
1
INJ. DIAZEPAM 10 MG
2
INJ. FRUSEMIDE 20 MG
3
INJ. ONDANSETRON 8 MG/4ML
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4
INJ. RANITIDINE
5
INJ NOR ADRENALINE 4 MG.
6
INJ. PHENYTOIN 50 MG
7
INJ DICLOFENAC 75 MG
8
INJ. DERIPHYLLINE
9
INJ CHLORPHENIRAMINE MALEATE
10
INJ. HYDROCORTISONE 100 MG
11
INJ. ATROPINE 0.6 MG
12
INJ. ADRENALINE 1 MG
13
INJ. KCL
14
STERILE WATER
15
INJ. SODA BICARBONATE
16
INJ. DOPAMINE
17
INJ. NALAXONE 400 MCG
18
INJ. LIGNOCAINE 50 ML
19
TAB. SORBITRATE
20
TAB. ASPIRIN
21
INJ. TETANUS
OTHER
22
NEB. SALBUTAMOL 2.5 ML
23
NEB. BUDESONIDE
24
LIGNOCAINE JELLY 2%
25
ACTIVATED CHARCOAL
26
CALCIUM (INJ or TAB)
FLUIDS
27
RL 500 ML
28
NS 500 ML
29
NS 250 ML
30
NS 100 ML
31
DNS 500 ML
32
DEXTROSE 5% 500 ML
33
DEXTROSE 10% 500 ML
34
PEDIATRIC IV INFUSION SOLUTION 500 ML
b. Other drugs and consumables shall be available as per the scope of services, bed strength and
patient turnover.
______
ANNEXURE 5
(See clause 5 of Appendix I)
HUMAN RESOURCE
The Human Resource requirement for any hospital depends on the scope of services provided by the
hospitals, bed strength and workload of the hospital.
However on the basis of level of care provided the minimum staffing requirements for Hospital level 1
shall be as follows:
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1.
Doctor
Qualified doctor shall be available round the clock on site (Desirable for
1A). Level 1A shall have a MBBS qualified doctor.
(Qualified doctor is a MBBS approved as per State government rules &
regulations as applicable from time to time).
Level 1B shall have MBBS doctor with required post-graduation
qualification.
2.
Nurses
Qualified nurses per unit per shift shall be available as per requirement
laid down by “The Indian Nursing Council, 1985”, occupancy rate and
distribution of bed.(Desirable)
3.
Pharmacist (If in house
pharmacy available)
1 in a hospital
4.
Lab Technician (if in
house laboratory
service available)
1 in a hospital (minimum DMLT) BSc, MSc, MLT (Desirable)
5.
X-ray Technician (if in
house X-ray facility
available)
1 in a hospital (minimum Diploma in X Ray Technician course)
6.
Multi Task staff
Minimum 1
Requirement of other staff (Support and administrative) will depend on the scope of the hospital.
_______
ANNEXURE 6
(See clause 7 of appendix I )
LIST OF LEGAL REQUIREMENTS
Below is the list of legal requirements to be complied with by a hospital as applicable by the
local/state health authority (all may not be applicable):
Sl. No.
Name of Document
Valid From
Valid Till
Send for
Renewal by
Remark
(Expired/valid/NA)
1
2
3
4
5
6
1.
Registration under Nursing Home
Act/Medical Establishment Act
2.
Bio-medical Waste Management
Licenses Authorization of HCO by
PCB MOU with Vendor
3.
AERB Licenses (As per AERB
regulations)
4.
NOC from Fire Department
5.
NOC from sanitary point of view
from concerned PHC
6.
Ambulance
Commercial Vehicle Permit
Commercial Driver License
Pollution Control Licenses
7.
Building Completion
Licenses
8.
Lift license for each lift
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1
2
3
4
5
6
9.
DG Set Approval for
Commissioning*
10.
Diesel Storage Licenses*
11.
Retail and bulk drug
license (pharmacy)
12.
Food Safety Licenses*
13.
Narcotic Drug License
14.
Medical Gases Licenses/Explosives
Act*
15.
Clinical Establishments and
Registration (if applicable)
16
Blood Bank Licenses
17.
MoU/agreement with outsourced
human resource agencies as per
labor laws
18.
Spirit License
19
Electricity rules
20
Provident fund/ESI Act
21.
MTP Act
22
PNDT Act
23.
Sales Tax registration
24.
PAN
25.
No objection certificate under
Pollution Control Act (Air/Water)
26.
Arms Act, 1950 (if guards have
weapons)
* (as per regulations of State)
________
ANNEXURE 7
(See clause 8 of Appendix I )
CONTENT OF MEDICAL RECORD
Medical record shall contain, at the least, the following information:
S. No.
Content
1.
Name & Registration number of treating doctor
2.
Name, demographic details & contact number of patient
3.
Relevant Clinical history, Assessment and re-assessment findings, nursing notes and
Diagnosis
4.
Investigation reports
5.
Details of medical treatment, invasive procedures, surgery and other care provided
6.
Applicable consents
7.
Discharge summary
8.
Cause-of-death certificate & Death Summary (where applicable)
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ANNEXURE 8
(See clause 9 of Appendix I)
Patients’ rights and responsibilities:
Patients’ Rights
A patient and his/her representative has the following rights with respect to the clinical establishment-
1. To adequate relevant information about the nature, cause of illness, proposed investigations and
care, expected results of treatment, possible complications and expected costs;
2. To information on the rates charged for each type of service provided and facilities available.
Clinical Establishment shall display the same at a conspicuous place in the local as well as in
English language.
3. To access a copy of case papers, patient records, investigations reports and detailed bill.
4. To informed consent prior to specific tests/treatment (e.g. surgery, chemotherapy).
5. To seek second opinion from an appropriate clinician of patients’ choice, with records and
information being provided by treating hospital.
6. To confidentiality, human dignity and privacy during treatment.
7. To have ensured presence of a female person, during physical examination of a female patient by a
male practitioner.
8. To non-discrimination about treatment and behaviour on the basis of HIV status.
9. To choose alternative treatment if options are available.
Patients’ Responsibilities:
o Provide all health related information.
o Cooperate with Doctors during examination, treatment.
o Follow all instructions.
o Pay hospitals agreed fees on time.
o Respect dignity of doctors and other hospital staff.
o Never resort to violence.
_______
ANNEXURE 9
(See clause 9.23 of Appendix I)
INFORMED CONSENT/CONSENT GUIDELINES
The informed consent shall at the least contain the following information in an understandable language
and format (desirably which a lay person can easily understand)
Sl.
No.
Content
1
Name of the patient/guardian (in case of minor/mentally disabled)
2
Registration number of patient
3
Date of admission
4
Name & Registration number of treating doctor
5
Name of procedure/operation/investigation/blood transfusion/anaesthesia and potential
complications should be explained
6
Signature of patient/guardian with date and time
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ANNEXURE 10
(See clause 9.26 of Appendix I )
DISCHARGE SUMMARY
The discharge summary shall at the least contain the following information in any understandable
language and format:
Sl. No.
Content
1
Name & Registration number of treating doctor
2
Name, demographic details & contact number of patient, if available
3
Date of admission and discharge
4
Relevant clinical history, assessment findings and diagnosis
5
Investigation results
6
Details of medical treatment, invasive procedures, surgery and other care provided
7
Discharge advice (medications and other instructions).
8
Instruction about when and how to obtain urgent care
II Standards for Hospital (Level 2)
1) Scope
The scope of services that may be provided at a hospital level 2 practising Allopathy – Modern
system of Medicine may include patient-care services in any or all of the following specialities, but not
necessarily limited to:
Clinical Services:
1.1. General Medicine
1.2. General Surgery
1.3. Obstetrics and Gynaecology
1.4. Paediatrics including new born care
1.5. Orthopaedics
1.6. Anaesthesiology
1.7. Emergency Medicine & Trauma
1.8. Critical Care Medicine (e.g. HDU, ICU)
1.9. ENT
1.10. Ophthalmology
1.11. Psychiatry
1.12. Dermatology
1.13. Community Health
1.14. Palliative Medicine
1.15. Geriatric Care
1.16. Family Medicine
1.17. Dentistry including sub specialities
1.18. Physical Medicine & Rehabilitation
1.19. Transfusion Medicine/Blood Storage Centre/Blood Bank
1.20. Other emerging sub-specialities in any of the above fields.
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Support services:
1.21. Registration/help desk and billing
1.22. Diagnostic Services:
a. Laboratory
b. Imaging Services
c. Non-imaging services
1.23. Pharmacy and Stores
1.24. CSSD/Sterilization Area
1.25. Linen management
1.26. Kitchen & Dietary Services
1.27. Waste Management Services (General and Biomedical)
1.28. Medical Gas Supply, Storage & Distribution
1.29. Ambulance services
2) Infrastructure
Requirements:
21
Signage
2.1.1
The Hospital shall display appropriate signage which
shall be in at least two languages.
2.1.2
The building shall have a board displaying the name of
the hospital at a prominent location.
2.1.3
Directional signage shall be placed within the facility to
guide the patient.
Following informative signage shall be displayed:
2.1.4
Name of the care provider with registration number.
2.1.5
Registration details of the hospital as applicable.
2.1.6
Availability of fee structure of the various services
provided (refer to CEA 2010 rules & regulation CG 4
Annexe).
2.1.7
Timings of the facility and services provided.
2.1.8
Mandatory information such as under PNDT Act etc.
prominently as applicable.
2.1.9
Important contact numbers such as Blood Banks, Fire
Department, Police and Ambulance Services available in
the nearby area.
2.1.10
Patients’ rights & responsibilities.
Following safety signage shall be displayed:
2.1.11
Safety Hazard and Caution signs, for e.g. hazards from electrical shock, inflammable
articles, radiation etc. at appropriate places, and as applicable under law.
2.1.12
Appropriate Fire exit signage.
2.1.13
Signage for “No Smoking”.
2.2.
Other requirements.
2.2.1
Access to the hospital shall be comfortable for the patient and/or attendants/visitors.
2.2.2
Access shall be provided within the requirements of “Persons with Disabilities Act" and
shall be easy for all those whose mobility may be restricted due to whatever cause.
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2.2.3
The hospital shall be developed and maintained to provide safe, clean and hygienic
environment for patients, their attendants, staff and visitors.
2.2.4
The hospital shall have 24 hr provision of potable water for drinking & hand hygiene. It shall
also have 24 hr supply of electricity, either through direct supply or from other sources.
2.2.5
The building shall be planned as such that sensitive areas, such as wards, consulting and
treatment rooms and operation theatres are placed away from the outdoor source of noise.
The hospital shall be well illuminated and ventilated.
2.2.6
The hospital shall have clean public toilet(s) separate for males and females.
2.2.7
The hospital shall have mechanism for timely maintenance of the hospital building and
equipment.
2.2.8
The hospital shall have appropriate internal and external communication facilities.
2.2.9
Furniture and fixtures shall be available in accordance with the activities and workload of
the hospital. They shall be functional and properly maintained.
Minimum space requirements shall be as stated in Annexure 11.
Furniture and fixtures shall be as stated in Annexure 12.
3. Medical Equipment and Instruments:
3.1
The hospital shall have adequate medical equipment and instruments commensurate to the
scope of service and number of beds.
3.2
There shall be established system for maintenance of critical Equipment.
3.3
All equipment shall be kept in good working condition through a process of periodic
inspection cleaning and maintenance. An equipment log-book shall be maintained for all
the major equipment.
Medical equipment and instruments shall be as stated in Annexure 13.
4. Medical Equipment’s and Instruments
4.1
The hospital shall have adequate drugs, medical devices and consumables commensurate
to the scope of services and number of beds.
4.2
There shall be established system for maintenance of critical Equipment
4.3
All equipment shall be kept in good working condition through a process of periodic
inspection, cleaning and maintenance. An equipment log-book shall be maintained for all
the major equipment.
Drugs, medical devices and consumables shall be as stated in Annexure 14
5. Drugs, Medical devices and consumables
5.1
The hospital shall have adequate drugs, medical devices and consumables commensurate
to the scope of services and number of beds.
5.2
Emergency drugs and consumables shall be available at all times.
5.3
Drug storage shall be in a clean, well lit, and safe environment and shall be in consonance
with applicable laws and regulations.
5.4
The facility has defined procedures for storage, inventory management and dispensing of
drugs in pharmacy and patient care areas.
Drugs, medical devices and consumables shall be as stated in Annexure 14.
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6. Human Resource Requirements:
6.1
The hospital shall have qualified and/or trained medical staff as per the scope of service
provided and the medical care shall be provided as per the requirements of professional and
regulatory bodies.
6.2
The hospital shall have qualified and/or trained nursing staff as per the scope of service
provided and the nursing care shall be provided as per the requirements of professional and
regulatory bodies.
6.3
The support/paramedical staff shall be qualified and/or trained as per the scope of services
provided, and as per the requirement of the respective professional or regulatory bodies.
6.4
For every staff (including contractual staff), there shall be personal record containing the
appointment order, documentary evidence of qualification and/or training (and professional
registration where applicable).
6.5
Periodic skill enhancement/updation/refresher training shall be provided for all categories
of the staff as relevant to their job profile, as prescribed by professional bodies and as per
local law/regulations. Human resource requirements shall be as per Annexure 15.
For every staff (including contractual staff), there shall be personal record containing the
appointment order, documentary evidence of qualification and/or training (and professional
registration where applicable).
7. Support Services:
Registration/Help desk and Billing:
7.1
The Hospital shall have a Registration/Help-desk & Billing counter, and the scope of this
shall also include provision of patient guidance in matters like services available, cost
estimation, healthcare insurance etc.
Diagnostic Services:
7.2
Diagnostic services may be in-house or outsourced. For minimum standards for diagnostic
services refer to CEA standards for Imaging and laboratory services.
7.3
Whether in house or outsourced, the services shall fulfil the requirements of safe and timely
patient care.
7.4
The diagnostic services, whether in house or outsourced, shall be commensurate with the
scope of services.
Pharmacy Services:
7.5
Pharmacy services in a hospital can be in-house or outsourced.
7.6
All applicable legal requirements shall be complied with.
7.7
Medicine storage shall be in a clean, well lit, and safe environment, and as per
manufacturer’s requirements.
CSSD/Sterilization Area:
7.8
Provision for instrument and linen sterilization and storage of sterile items shall be made
available as per the scope of services.
7.9
Validation of Sterilization shall be done for ensuring the effectiveness of sterilization
process.
Linen management:
7.10
Soiled linen shall be collected, transported and washed separately in clean and hygienic
environment.
7.11
Where linen is contaminated, appropriate decontamination shall be carried prior to
despatch for washing.
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Waste Management Services
7.12
Segregation, collection, transportation, storage and disposal of biomedical waste shall be
as per Bio medical waste handling rules.
7.13
Waste management guidelines shall be followed in the case of Mercury & other toxic
materials as per applicable local laws.
7.14
Segregation, collection, transportation, storage and disposal of general waste shall be as
per applicable local laws.
Medical Gas
7.15
Oxygen for medical use shall be available. In addition other gases like Nitrous oxide,
Carbon dioxide etc. may be available in consonance with the scope of services and bed
strength.
7.16
Medical gases shall be stored and handled in a safe manner.
7.17
All applicable legal requirements shall be complied with.
Legal requirements shall be as stated in Annexure 16
7.18
Appropriate back-up and safety measures shall be in place to ensure patient safety at all
times.
Ambulance services
7.19
The establishment shall have provision of transporting patients for transfer/referral/
/investigations etc., in safe manner.
7.20
Ambulance Services may be in-house or outsourced. The Ambulance services shall comply
with the applicable local laws, even if they are outsourced.
8. Legal/Statutory Requirements:
8.1
Every application must be accompanied with the documents confirming compliance with
local regulations and law.
9. Record Maintenance and reporting:
9.1
The minimum medical records to be maintained and nature of information to be provided by
the Hospitals shall be as prescribed in CG 2 Annexe as per Section 12 (1) (iii) of this Act.
9.2
Medical Records may be maintained in physical or digital format.
9.3
Confidentiality, security and integrity of records shall be ensured at all times.
9.4
The medical records of IPD patients shall be maintained in consonance with National or
local law, MCI guidelines, and court orders.
9.5
Every Hospital shall maintain health information and statistics in respect of national
programmes, notifiable diseases and emergencies/disasters/epidemics and furnish the
same to the district authorities in the prescribed formats and frequency.
Medical record shall be as stated in Annexure 17.
10. Basic Processes:
10.1
The hospital shall register all patients who visit the hospital except if the required services
are not available in the facility, in which case the patient is guided to the appropriate
nearest facility. (Please also see Emergency Services).
10.2
Once registered, depending on the clinical need, patient is guided to appropriate service
area like OPD, ER etc.
10.3
Patient shall be guided and informed regarding Patients’ rights & responsibilities, cost
estimates, third party services (e.g. Insurance) etc.
10.4
The billing shall be as per the Hospital tariff list, which shall be available to patients in a
suitable format.
Assessment and Plan of care
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10.5
Each patient shall undergo an initial assessment by qualified and/or trained personnel.
10.6
Further management of patient shall be done by a registered medical practitioner on the
basis of findings of initial assessment; for example, OPD treatment, admission,
transfer/referral, investigation etc.
10.7
At the time of admission of patient, General Consent for admission shall be taken which
shall be stated in Annexure 18.
10.8
In case of non-availability of beds or where clinical need warrants, the patient shall be
referred to another facility along with the required clinical information or notes. There shall
be appropriate arrangement for safe transport of patient.
10.9
Reassessments of the admitted patients shall be done at least once in a day and/or
according to the clinical needs and these shall be documented.
10.10
Any examination, treatment or management of female patient shall be done in the presence
of an employed female attendant/female nursing staff, if conducted by male personnel
inside the hospital and vice versa.
Informed Consent Procedure
10.11
Informed consent shall be obtained from the patient/next of kin/legal guardian as and when
required as per the prevailing Guidelines/Rules and regulations in the language patient can
understand (for e.g., before Invasive procedures, anaesthesia, Blood transfusion, HIV
testing, Research, etc).
Care of Patient
10.12
The Hospital shall provide care of patient as per the best clinical practices and reference
may be made to Standard Treatment Guidelines that may be notified by the Central/State
Government/National & International professional bodies.
10.13
Patient and/or families shall be educated on preventive, curative, promotive and
rehabilitative aspects of care either verbally, or through printed materials.
10.14
All the relevant documents pertaining to any invasive procedures performed shall be
maintained in the record, including the procedure safety checklist.
10.15
Monitoring of patient shall be done during and after all the procedures and same shall be
documented (for example, after anaesthesia, surgical procedures, blood transfusion, etc.)
10.16
Staff involved in direct patient care shall receive basic training in CPR.
Emergency Services:
10.17
Emergency patients shall be attended on priority. The Emergency department shall be well
equipped with trained staff.
10.18
If emergency services are not available in the hospital, the hospital shall provide first aid to
the patients and arrange appropriate transfer/referral of the patient.
Medication Prescription, Administration and Monitoring
10.19
Prescription shall include name of the patient, date, name of medication, dosage, route,
frequency, duration, name, signature and registration number of the medical practitioner in
legible writing.
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10.20
Drug allergies shall be ascertained before prescribing and administration; if any allergy is
discovered, the same shall be communicated to the patient and recorded in the Case sheet
as well.
10.21
Patient identity, medication, dose, route, timing, expiry date shall be verified prior to
administration of medication.
10.22
Safe injection practices shall be followed as per WHO guidelines.
10.23
High Risk Medicines shall be identified and verified by two trained healthcare personnel
before administration.
10.24
Patients shall be monitored after medication administration and adverse drug
reaction/events
if
any
shall
be
recorded
and
reported
(please
refer
http://cdsco.nic.in/adr3.pdf).
Infection Control
10.25
The hospital shall follow standard precautions like practicing hand hygiene, use of personal
protection equipment, etc., to reduce the risk of healthcare associated infections.
10.26
The hospital shall ensure adequate and proper spacing in the patient care area so as to
prevent transmission of infections.
10.27
Regular cleaning of all areas with disinfectant shall be done as per prescribed &
documented procedure.
10.28
Prescribed & documented Infection Control Practices shall be followed in High risk areas
like Operation theatre, ICU, HDU, etc. as per good clinical practice guidelines.
10.29
Housekeeping/sanitary services shall ensure appropriate hygiene and sanitation in the
establishment.
Safety of the patient, staff, visitors and relative in a hospital
10.30
Security and safety of patients, staff, visitors and relatives shall be ensured by provision of
appropriate safety installations and adoption of appropriate safety measures. E.g.
identification of mother and baby in obstetric facility, etc.
10.31
The Hospital shall undertake all necessary measures, including demonstration of
preparedness for fire and non-fire emergencies, to ensure the safety of patients, attendants,
staff and visitors. (Please also see section on Infrastructure and Security and Fire)
10.32
All applicable fire safety measures as per local law shall be adopted. This includes fire
prevention, detection, mitigation, evacuation and containment measures. Periodic training
of the staff and mock drills shall be conducted and the same shall be documented.
10.33
In case of any epidemic, natural calamity or disaster, the owner/keeper of every Hospital
shall, on being requested by the designated supervising Authority, cooperate and provide
such reasonable assistance and medical aid as may be considered essential by the
supervising authority at the time of natural calamity or disastrous situation.
Patient Information and Education
10.34
The patient and/or family members shall be explained about the disease condition,
proposed care, including the risks, alternatives and benefits. They shall be informed
regarding the expected cost of the treatment. They shall also be informed about the
progress and any change of condition.
10.35
Patient and/or family are educated about the safe and effective use of medication, food
drug interaction, diet, and disease prevention strategies.
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Discharge
10.36
A Discharge summary shall be given to all patients discharged from the hospital. For
content of discharge summary refer to Annexure 9.
10.37
The discharge summary shall include the points as mentioned in the annexure in an
understandable language and format.
10.38
Discharge summary shall also be given to patient and/or attendant in case of transfer
LAMA/DAMA or death.
ANNEXURE 11
(See sub clause 2.2.9 of clause II of Appendix I)
Minimum space requirements in a hospital Level 2 shall be as follows:
Total Area
1.
Total Area of hospital level
1 including 30 % area for
circulation space for
corridors, lobby, reception
area
40 sq.mt./bed as carpet area
Wards
2.
Ward bed and surrounding
space
6 sq. mt./bed; in addition circulation space of 30% as
indicated in total area shall be provided for Nursing
station, Ward store, Sanitary etc.
Intensive Care Unit (if available)
3.
For medical/surgical
ICU/HDU bed and
surrounding space
10.5 sq. mt./bed; in addition circulation space of 30% as
indicated in the total area shall be provided for nursing
station, doctors’ duty room, store, clean and dirty utility,
circulating area for movement of staff, trolley, toilet etc.
Minor Operation Theatre/Procedure room
4.
OT for minor procedures
(where applicable)
10.5 sq. mt.; in addition circulation space of 30% as
indicated in total area shall be provided for nursing
station, scrub station, clean and dirty utility, dressing
room, toilet etc.
Labour room
5.
Labour Table and
surrounding space
10.5 sq. mt./labour table.
6.
Other areas- nursing
station, doctors’ duty
room, store, clean and
dirty utility, circulating
area, toilets
10.5 sq. mt. for clean utility and store and 7 sq. mt. for
dirty utility and 3.5 sq. mt. for toilet.
Operation Theatre (OT)
7.
Operating Room Area
24.5 sq. mt. per operating room.
Emergency & Casualty (if separate):
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8.
Emergency bed and surrounding
space
10.5 sq. m./ bed
9.
Other areas- nursing station, doctors’
duty room, store, clean and dirty
utility, dressing area, toilets
Nurse station out of circulation. Doctor duty
room of 7 sq. m. and a toilet of 3.5 sq. m. Store
of 7 sq. m.
Pharmacy
10.
Pharmacy
The size should be adequate to contain 5
percent of the total clinical visits to the OPD in
one session at the rate of 0.8 m2 per patient.
Bio-medical waste
11.
<50 beds
5 sq. m.
12.
50-100 beds
10 sq. m.
13.
>100 beds
20 sq. m.
Other functional areas (laboratory, diagnostics, front office/reception, waiting area, administrative
area etc.) should be appropriately sized as per the scope of service and patient load of the hospital.
Other requirements:
Wards:
1. The ward shall also have designated areas for nursing station, doctors’ duty room, store, clean and
dirty utility, janitor room, toilets and this shall be provided from circulation area.
2. For a general ward of 12 beds, a minimum of 2 WC and 1 hand wash basin shall be provided.
3. Distance between beds shall be 1.0 metres.
4. Space at the head end of bed shall be 0.25 metres.
5. Door width shall be 1.2 metres and corridor width 2.5 metres.
Intensive Care Unit (if available)
1. The unit is to be situated in close proximity of operation theatre, acute care medical and surgical
ward units.
2. Suction, oxygen supply and compressed air should be provided for each bed.
3. Adequate lighting and uninterrupted power supply shall be provided.
4. Adequate multi-sockets with 5 ampere and 15 ampere sockets and/or as per requirement to be
provided for each bed.
5. Nurse call system for each bed.
6. ICU shall have designated area for nursing station, doctors’ duty room, store, clean and dirty utility,
circulating area for movement of staff, trolley, toilet, shoe change, trolley bay, janitor closet etc.
Labour room:
1. The obstetrical unit shall provide privacy, prevent unrelated traffic through the unit and provide
reasonable protection of mothers from infection and from cross-infection.
2. Measures shall be in place to ensure safety and security of neonates.
3. Resuscitation facilities for neonates shall be provided within the obstetrical unit and convenient to
the delivery room.
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4. The labour room shall contain facilities for medication, hand washing, charting, and storage for
supplies and equipment.
5. The labour room shall be equipped with oxygen and suction.
Operation Theatre
1. The operation theatre complex shall have appropriate zoning.
2. The operation theatre complex shall provide appropriate space for other areas- nursing station,
doctors’ duty room, scrub station, sterile store, Clean and dirty utility, Dress change room, Toilets:-
a. Sterile area – consists of operating room sterile store and anesthesia room.
b. Clean zone- consists of equipment/medical store, scrub area, pre and/or post-operative area and
linen bay.
c. Protective zone- consists of change room, doctors room and toilets.
d. Dirty area.
e. Due considerations are to be given to achieve highest degree of asepsis to provide appropriate
environment for staff and patients.
3. Doors of pre-operative and recovery room are to be 1.5 m. clear widths.
4. Air Conditioning to be provided in all areas. Window AC and split units should preferably be
avoided as they are pure re circulating units and become a source of infection.
5. Appropriate arrangements for air filtration to be made.
6. Temperature and humidity in the OT shall be monitored.
7. Oxygen, Nitrous Oxide, suction and compressed air supply should be provided in all OTs.
8. All necessary equipment such as shadow-less light, Boyle’s apparatus shall be available and in
working condition.
9. Uninterrupted power supply to be provided.
Note: For Eye Hospitals only where procedures are done in local and/or regional anaesthesia, Minor OT criteria
may be applicable.
Emergency room
1. Emergency bed and surrounding space shall have minimum 10.5 sq. m./bed area.
Clinical Laboratory
1. The laboratory area shall be appropriate for activities including test analysis, washing, biomedical
waste storage and ancillary services like Storage of records, reagents, consumables, stationary etc
eating area for staff.
2. For detail please refer to NABH CEA LAB
Imaging
1. The department shall be located at a place which is easily accessible to both OPD and wards and
also to emergency and operation theatre.
2. As the department deals with the high voltage, presence of moisture in the area shall be avoided.
3. The size of the department shall depend upon the type of equipment installed.
4. The department/room shall have a sub-waiting area preferably with toilet facility and a change
room facility, if required.
5. For detail please refer to NABH CEA IMAGING
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Central Sterilization and Supply
1. Department (CSSD) — Sterilization, being one of the most essential services in a hospital, requires
the utmost consideration in planning.
2. Centralization increases efficiency, results in economy in the use of equipment and ensures better
supervision and control.
3. The materials and equipment dealt in CSSD shall fall under three categories:
a) those related to the operation theatre department,
b) common to operating and other departments,
c) pertaining to other departments alone
Other Departments
Other departments shall have appropriate infrastructure commensurate to the scope of service of the
hospital.
_______
ANNEXURE 12
(See sub clause 2.2.9 of clause II of Appendix I)
FURNITURE AND FIXTURES
S. N
ARTICLES
2
Examination Table
3
Writing tables
4
Chairs
5
Almirah
6
Waiting Benches
7
Medical/Surgical Beds
8
Labour Table- if applicable
9
Wheel Chair/Stretcher
10
Medicine Trolley, Instrument Trolley
11
Screens/curtains
12
Foot Step
13
Bed Side Table
14
Baby Cot- if applicable
15
Stool
16
Medicine Chest
17
Examination Lamp
18
View box
19
Fans
20
Tube Light/lighting fixtures
21
Wash Basin
22
IV Stand
23
Colour coded bins for BMW
*this is an indicative list and the items shall be provided as per the size of the hospital and scope of service.
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Annexure 13
(See sub-clause 3 and 4 of clause II of Appendix I)
EQUIPMENTS
a. Emergency Equipment
Sr.
No.
Name of Emergency Equipment
1
Resuscitation equipment including Laryngoscope, endotracheal tubes, suction equipment,
xylocaine spray, oropharyngeal and nasopharyngeal airways, Ambu Bag- Adult & Paediatric
(neonatal if indicated)
2
Oxygen cylinders with flow meter/tubing/catheter/face mask/nasal prongs
3
Suction Apparatus
4
Defibrillator with accessories
5
Equipment for dressing/bandaging/suturing
6
Basic diagnostic equipment- Blood Pressure Apparatus, Stethoscope, weighing machine,
thermometer
7
ECG Machine
8
Pulse Oximeter
9
Nebulizer with accessories
b. Other equipment which shall also be available in good working condition as per the scope of
services and bed strength (some of the emergency equipment are already mentioned above)
Department
Equipment
Level 1
Level 2
Level 3
1
2
3
4
5
NON MEDICAL
Administration
Office equipment
Yes
Yes
Yes
Office furniture
Yes
Yes
Yes
Electricity
Emergency lights
Yes
Yes
Yes
Water Supply
Hand-washing
sinks/taps/bowls on stands
in all areas
Yes
Yes
Yes
Storage tank
Yes
Yes
Yes
Water purification chemicals
or filter
Yes
Yes
Yes
Water source for drinking
water
Yes
Yes
Yes
Waste Disposal
Buckets for contaminated
waste in all treatment areas
Yes
Yes
Yes
Drainage system
Yes
Yes
Yes
Incinerator or burial pit
Yes
Yes
Yes
Protective boots and utility
gloves
Yes
Yes
Yes
Rubbish bins in all rooms
Yes
Yes
Yes
Sanitation facilities for
patients
Yes
Yes
Yes
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1
2
3
4
5
Separate Bio-medical waste
disposal
Yes
Yes
Yes
Sharps containers in all
treatment areas
Yes
Yes
Yes
Safety
Fire extinguisher
Vehicle
Vehicle 4—wheel drive
No
Yes
Yes
Ambulance 4-wheel drive
No
No
Yes
Medical Stores
Lockable storage
Yes
Yes
Yes
Refrigeration
Yes
Yes
Yes
Kitchen
Cooking pots and utensils
No
Yes
Yes
Cooking stove
No
Yes
Yes
Food refrigeration
No
Yes
Yes
Plates, cups & cutlery
No
Yes
Yes
Storage
No
Yes
Yes
Washing and drying area
facilities
Yes
Yes
Yes
Laundry
Detergent/soap
Yes
Yes
Yes
Washing and rinsing
equipment/bowls
No
Yes
Yes
Housekeeping Brooms,
brushes and mops
Yes
Yes
Yes
Housekeeping
Buckets
Yes
Yes
Yes
Soap and disinfectant
Yes
Yes
Yes
MEDICAL
Outpatient Rooms
Blood pressure machine and
stethoscope
Yes
Yes
Yes
Container for sharps disposal
Yes
Yes
Yes
Desk and chairs
Yes
Yes
Yes
Examination gloves
Yes
Yes
Yes
Examination table
Yes
Yes
Yes
Hand washing facilities
Yes
Yes
Yes
Light source
Yes
Yes
Yes
Minor surgical instruments
No
Yes
Yes
Ophthalmoscope
No
Yes (as
applicable)
Yes
Otoscope No
No
Yes (as
applicable)
Yes
Patellar hammer
No
Yes
Yes
Receptacle for soiled pads,
dressings, etc.
Yes
Yes
Yes
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1
2
3
4
5
Receptacle for soiled pads,
dressings, etc
Yes
Yes
Yes
Sterile equipment storage
Yes
Yes
Yes
Sutures
Yes
Yes
Yes
Thermometer
Yes
Yes
Yes
Torch with extra batteries
Yes
Yes
Yes
Weighing scale
Yes
Yes
Yes
Women and Child health examination room
BP machine and stethoscope
Yes
Yes
Yes
Contraceptive supplies
Yes
Yes
Yes
Child register
Yes
Yes
Yes
Examination gloves
Yes
Yes
Yes
Examination table with
stirrups
Yes
Yes
Yes
Fetal stethoscope
No
Yes
Yes
Doppler
No
No
Yes
Hand washing facility
Yes
Yes
Yes
Height measure
Yes
Yes
Yes
IUD insertion set
Yes
Yes
Yes
Pregnant woman Register
Yes
Yes
Yes
Speculum and vaginal
examination kit
Yes
Yes
Yes
Syringes and needles
Yes
Yes
Yes
Tape measure
Yes
Yes
Yes
Tococardiograph
No
Yes
Yes
Labour room
Baby scales
Yes
Yes
Yes
BP machine and stethoscope
Yes
Yes
Yes
Clean delivery kits and cord
ties
Yes
Yes
Yes
Curtains if more than one
bed
Yes
Yes
Yes
Delivery bed and bed linen
Yes
Yes
Yes
Fetal stethoscope
Yes
Yes
Yes
Hand washing facility
Yes
Yes
Yes
Instrument trolley
Yes
Yes
Yes
IV treatment sets
Yes
Yes
Yes
Latex gloves and protective
clothing
Yes
Yes
Yes
Linens for newborns
Yes
Yes
Yes
Mucus extractor
Yes
Yes
Yes
Oral airways, various sizes
Yes
Yes
Yes
Oxygen tank and
concentrator
Yes
Yes
Yes
Partograph charts
Yes
Yes
Yes
Self inflating bag and mask -
adult and neonatal size
Yes
Yes
Yes
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1
2
3
4
5
Suction machine
Yes
Yes
Yes
Suturing sets
Yes
Yes
Yes
Thermometer
Yes
Yes
Yes
Tray with routine &
emergency drugs, syringes
and needles
Yes
Yes
Yes
Urinary catheters and
collection bags
Yes
Yes
Yes
Vacuum extractor set
Yes
Yes
Yes
Work surface near bed for
newborn resuscitation
Yes
Yes
Yes
Inpatient Wards
Basic examination
equipment (stethoscope, BP
machine, etc)
Yes
Yes
Yes
Beds, washable mattresses
and linen
Yes
Yes
Yes
Curtains
Yes
Yes
Yes
Dressing sets
Yes
Yes
Yes
Dressing trolley/Medicine
trolley
Yes
Yes
Yes
Gloves
Yes
Yes
Yes
IV stands
Yes
Yes
Yes
Medicine storage cabinet
Yes
Yes
Yes
Oxygen tank and
concentrator
Yes
Yes
Yes
Patient trolley on wheels
Yes
Yes
Yes
PPE kits
Yes
Yes
Yes
Suction machine
Yes
Yes
Yes
Urinals and bedpans
Yes
Yes
Yes
Operation Theatre
Adequate storage
No
Yes
Yes
Ambu resuscitation set with
adult and child masks
Yes
Yes
Defibrillator
No
No
Yes
Electro cautery
No
No
Yes
Fixed operating lights
No
No
Yes
Fixed suction machine
No
No
Yes
Hand washing facilities
No
Yes
Yes
Instrument tray
No
Yes
Yes
Instrument trolley
No
Yes
Yes
Laryngoscope set
No
Yes
Yes
Mayo Stand
No
Yes
Yes
Mobile operating light
No
Yes
Yes
Ophthalmic Operating
Microscope
No
Yes (as
applicable)
Yes (as
applicable)
Oral airways, various sizes
No
Yes
Yes
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1
2
3
4
5
Oxygen tank and
concentrator
No
Yes
Yes
Patient trolley on wheels
No
Yes
Yes
Portable suction machine
No
Yes
Yes
Safety Box
No
Yes
Yes
Sphygmomanometer and
stethoscope
No
Yes
Yes
Stool adjustable height
No
Yes
Yes
Operating table
No
Yes
Yes
IV Therapy Equipment
No
Anesthesia Equipment
Anesthetic trolley/machine
No
Yes
Yes
CO2 Monitor
No
Yes
Yes
O2 Monitor
No
Yes
Yes
Endoscopic equipment and
necessary accessories
No
No
Yes
Bronchoscope
No
No
Yes
Colonoscope
No
No
Yes
Endoscope
No
No
Yes
Fiber Optic Laryngoscope
No
No
Yes
Central Supply
Amputation set
No
No
Yes
Caesarean/hysterectomy set
No
Yes
Yes
Dilatation and curettage set
No
Yes
Yes
Endoscopic instrument
cleaning machines and
solutions
No
No
Yes
Hernia set
No
No
Yes
Laparotomy set
No
Yes
Yes
Linens
Yes
Yes
Yes
Locked storage
Yes
Yes
Yes
Operating drapes
No
Yes
Yes
Ophthalmic instrument
No
Yes
Yes
Protective hats, aprons,
shoes and gowns etc
Yes
Yes
Yes
Pelvic/fistula repair set
No
No
Yes
Sterile gloves
Yes
Yes
Yes
Sterilization equipment for
instuments and linens
Yes
Yes
Yes
Surgical supplies (e.g.,
sutures, dressings, etc)
Yes
Yes
Yes
Thoracentesis set
No
No
Yes
Thoracostomy set with
appropriate tubes and water
seal bottles
No
No
Yes
Thoracotomy set
No
No
Yes
Thyroid/Parathyroid set
No
No
Yes
Tracheostomy set
No
Yes
Yes
Tubal ligation set
No
Yes
Yes
Vascular repair set
No
Yes
Yes
Other equipment as per the specialized services available shall also be there
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Annexure 14
(See sub-clause 4 and 5 of clause II of Appendix I)
DRUGS, MEDICAL DEVICES AND CONSUMABLES
a. List of Emergency Drugs and consumables (Essential in all hospitals)
Sl. No.
Name of the Drug
1
INJ. DIAZEPAM 10 MG
2
INJ. FRUSEMIDE 20 MG
3
INJ. ONDANSETRON 8 MG/4ML
4
INJ. RANITIDINE
5
INJ NOR ADRENALINE 4 MG
6
INJ. PHENYTOIN 50 MG
7
INJ DICLOFENAC 75 MG
8
INJ. DERIPHYLLINE
9
INJ CHLORPHENIRAMINE MALEATE
10
INJ. HYDROCORTISONE 100 MG
11
INJ. ATROPINE 0.6 MG
12
INJ. ADRENALINE 1 MG
13
INJ. KCL
14
STERILE WATER
15
INJ. SODA BICARBONATE
16
INJ. DOPAMINE
17
INJ. NALAXONE 400 MCG
18
INJ. LIGNOCAINE 50 ML
19
TAB. SORBITRATE
20
TAB. ASPIRIN
21
INJ. TETANUS
22
INJ. ADENOSINE
OTHER
23
NEB. SALBUTAMOL 2.5 ML
24
NEB. BUDESONIDE
25
LIGNOCAINE JELLY 2%
26
ACTIVATED CHARCOAL
27
CALCIUM (INJ or TAB)
FLUIDS
28
RL 500 ML
29
NS 500 ML
30
NS 250 ML
31
NS 100 ML
32
DNS 500 ML
33
DEXTROSE 5% 500 ML
34
DEXTROSE 10% 500 ML
35
PEDIATRIC IV INFUSION SOLUTION 500 ML
b. The other drugs and consumables shall be available as per the scope of services, bed strength and
patient turnover.
c. Medical devices shall be available as per the scope of services, bed strength and patient turnover.
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Annexure 15
(See sub-clause 6 of Clause II of Appendix I)
HUMAN RESOURCE
The Human Resource requirement for any hospital shall be as per the scope of services provided by
the hospital.
Hospital employs varieties of personnel with different levels of skill and competency mix. Health
Workforce is the most critical component of the hospital resources. This is not only because it consumes
60 to 70% of the recurrent budget allocation but also because of the skills, competency, capacity and
commitment of the human resources that determine the efficiency, effectiveness and quality of medical
care.
The requirement mentioned below is the minimum requirement for upto 50 bedded Hospital Level 2
and it shall be prorated as required:
SI.
No.
Human Resource
Requirement
1
Doctor
MBBS doctor shall be available round the clock on site per unit.
And
1 Doctor with specialization in the subject concerned as per scope
of service (Full-Time/Part-Time or visiting).
2
Nurses
Qualified nurses per unit per shift shall be available as per
requirement laid down by “The Indian Nursing Council, 1985”,
occupancy rate and distribution of bed.
(Qualified nurse is a nursing staff approved as per state
government rules & regulations as applicable from time to time).
3
Pharmacist (If in house
pharmacy available)
1 in a hospital
4
Lab Technician (if in
house laboratory
service available)
1 in a hospital (minimum DMLT)
5
X-ray Technician (if in
house X-ray facility
available)
1 in a hospital (minimum Diploma in X Ray Technician course)
6
Multi-purpose Worker
Minimum 2 (minimum 12th pass)
*Requirement of other staff (support and administrative) will depend on the scope of the hospital.
________
Annexure 16
(See sub-clause 7.17 of clause II of Appendix I )
LIST OF LEGAL REQUIREMENTS
Below is the list of legal requirements to be complied with by a hospital a applicable by the local/state
health authority (all may not be applicable):
Sl.
Name of Document
Valid From
Valid Till
Send for
renewal by
Remark
(Expired/
valid/NA)
1
2
3
4
5
6
1
Registration under Nursing Home Act/
Medical Establishment Act
2
Bio-medical Waste Management Licenses
Authorization of HCO by PCB
MOU with Vendor
3
AERB Licenses
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1
2
3
4
5
6
4
NOC from Fire Department
5
NOC from sanitary point of view from
concerned PHC
6
Ambulance
Commercial Vehicle Permit
Commercial Driver License
7
Pollution Control Licenses
8
Building Completion Licenses
9
Lift license for each lift
10
DG Set Approval for Commissioning
11
Diesel Storage Licenses
12
Retail and bulk drug license (Pharmacy)
13
Food Safety Licenses
14
Narcotic Drug Licenses
15
Medical Gases Licenses/ Explosives Act
16
Clinical Establishments and Registration (if
applicable)
17
Blood Bank Licenses
18
MoU/agreement with outsourced human
resource agencies as per labor laws
19
Spirit Licence
20
Electricity rules
21
Provident fund/ESI Act
22
MTP Act
23
PNDT Act
24
Sales Tax registration
25
PAN
26
No objection certificate under Pollution
Control Act (Air/Water)
27
Arms Act, 1950 (if guards have weapons)
Annexure 17
(See sub-clause 9 of clause II of Appendix I )
CONTENT OF MEDICAL RECORD
Medical record shall contain, at the least, the following information:
Sl.
No.
Content
1
2
1
Name & Registration number of treating doctor
2
Name & Registration number of Name, demographic details & contact number of patient
3
Relevant Clinical history, Assessment and re-assessment findings, nursing notes and
Diagnosis
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1
2
4
Investigation reports
5
Details of medical treatment, invasive procedures, surgery and other care provided
6
Applicable consents
7
Discharge summary
8
Cause-of-death certificate & Death Summary (where applicable)
___
Annexure 18
(See sub-clause 10.7 of clause II of Appendix I )
INFORMED CONSENT/CONSENT GUIDELINES
The informed consent shall at the least contain the following information in an understandable
language and format.
Sl. No.
Content
1
Name of the patient/guardian (in case of minor/mentally disabled).
2
Registration number of patient
3
Date of admission
4
Name & Registration number of treating doctor
5
Name
of
procedure/operation/investigation/blood
transfusion/anaesthesia/potential
complications
6
Signature of patient/guardian with date and time
______
Annexure 19
(See sub clause 10.36 of clause II of Appendix I )
Discharge Summary
The discharge summary shall at the least contain the following information in an understandable
language and format.
Sl. No.
Content
1
Name & Registration number of treating doctor
2
Name, demographic details & contact number of patient, if available
3
Date of admission and discharge
4
Relevant clinical history, assessment findings and diagnosis
5
Investigation results,
6
Details of medical treatment, invasive procedures, surgery and other care provided
7
Discharge advice (medications and other instructions).
8
Instruction about when and how to obtain urgent care.
II Standards for Hospital (Level 3)
Scope
The scope of services that may be provided at a hospital level 3 practising Allopathy – Modern system
of Medicine may include patient-care services in any or all of the following specialities, but not
necessarily limited to:
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Clinical Services:
2.1. General Medicine
2.2. General Surgery
2.3. Obstetrics and Gynaecology
2.4. Fertility and Assisted Reproduction
2.5. Paediatrics
2.6. Paediatric Intensive Care
2.7. Paediatric surgery
2.8. Neonatology
2.9. Orthopaedics
2.10. Orthopaedics with Joint Replacement
2.11. Anaesthesiology
2.12. Emergency Medicine & Trauma
2.13. Critical Care Medicine (e.g. HDU, ICU)
2.14. ENT
2.15. Ophthalmology
2.16. Neurology
2.17. Neurosurgery
2.18. Cardiology
2.19. Cardiothoracic surgery
2.20. Urology
2.21. Nephrology & Dialysis
2.22. Gastroenterology
2.23. GI Surgery (Surgical Gastroenterology)
2.24. Minimally Invasive Surgery or Minimal Access Surgery
2.25. Respiratory Medicine
2.26. Endocrinology
2.27. Rheumatology
2.28. Clinical Immunology
2.29. Psychiatry & Mental Health
2.30. Medical Oncology
2.31. Surgical Oncology
2.32. Radiation Oncology
2.33. Nuclear Medicine
2.34. Plastic & Reconstructive Surgery
2.35. Dermatology
2.36. Community Health
2.37. Palliative Medicine
2.38. Geriatric Care
2.39. Family Medicine
2.40. Clinical Haematology
2.41. Organ transplantation
2.42. Genetics
2.43. Dentistry including sub specialities
2.44. Physical Medicine & Rehabilitation
2.45. Transfusion Medicine/Blood Storage Centre/Blood Bank
2.46. Other emerging sub-specialities in any of the above fields, or emerging independent specialities
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Support services:
2.1. Registration/help desk and billing
2.2. Diagnostic Services:
a. Laboratory
b. Imaging Services
c. Non-imaging services e.g. Audiology Lab, TMT, Echocardiography, Neurophysiology,
Urodynamics, PFT, Sleep Studies (Polysomnography), etc.
2.3. Pharmacy and Stores
2.4. CSSD/Sterilization Area
2.5. Linen and Laundry
2.6. Kitchen & Dietary Services
2.7. Waste Management Services (General and Biomedical)
2.8. Medical Gas Supply, Storage & Distribution
2.9. Ambulance services
3. Infrastructure Requirements:
3.1
Signage
3.1.1
The Hospital shall display appropriate signage which shall be in at least two languages
3.1.2
The building shall have a board displaying the name of the hospital at a prominent
location.
3.1.3
Directional signage shall be placed within the facility to guide the patient.
Following informative signage shall be displayed:
3.1.4
Name of the care provider with registration number.
3.1.5
Registration details of the hospital as applicable.
3.1.6
Availability of fee structure of the various services provided (refer to CEA 2010 rules &
regulation CG 4 Annexe).
3.1.7
Timings of the hospital and services provided.
3.1.8
Mandatory information such as under PNDT Act etc. prominently as applicable.
3.1.9
Important contact numbers such as Blood Banks, Fire Department, Police and Ambulance
Services available in the nearby area.
3.1.10 Patients’ rights & responsibilities.
Following safety signage shall be displayed:
3.1.11 Safety Hazard and Caution signs, for e.g. hazards from electrical shock, inflammable
articles, radiation etc. at appropriate places, and as applicable under law.
3.1.12 Appropriate Fire exit signage.
3.1.13 Signage for “No Smoking” in prominent places.
3.2.
Other requirements
3.2.1
Access to the hospital shall be comfortable for the patient and/or attendants/visitors.
3.2.2
Access shall be provided within the requirements of “Persons with Disabilities Act" and
shall be easy for all those whose mobility may be restricted due to whatever cause.
3.2.3
The hospital shall be developed and maintained to provide safe, clean and hygienic
environment for patients, their attendants, staff and visitors.
3.2.4
The hospital shall have 24 hour provision of potable water for drinking & hand hygiene. It
shall also have 24 hour supply of electricity, either through direct supply or from other
sources.
3.2.5
The building shall be planned as such that sensitive areas, such as wards, consulting and
treatment rooms and operation theatres are placed away from the outdoor source of
noise. The hospital shall be well illuminated and ventilated.
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3.2.6
The hospital shall have clean public toilet(s) separate for males and females.
3.2.7
The hospital shall have mechanism for timely maintenance of the hospital building and
equipment.
3.2.8
The hospital shall have appropriate internal and external communication facilities.
3.2.9
Furniture and fixtures shall be available in accordance with the activities and workload of
the hospital. They shall be functional and properly maintained.
Minimum space requirements shall be as stated in Annexure 20
Furniture and fixtures shall be as stated in Annexure 21
Medical Equipment and Instruments
4.1
The hospital shall have adequate medical equipment and instruments, commensurate to
the scope of service and number of beds.
4.2
There shall be established system for maintenance of critical equipment.
4.3
All equipment shall be kept in good working condition through a process of periodic
inspection, cleaning and maintenance. An equipment log-book shall be maintained for all
the major equipment.
Medical equipment and instruments shall be as stated in Annexure 22
5. Drugs, Medical devices and Consumables:
5.1
The hospital shall have adequate drugs, medical devices and consumables
commensurate to the scope of services and number of beds.
5.2
Emergency drugs and consumables shall be available at all times.
5.3
Drug storage shall be in a clean, well lit, and safe environment and shall be in
consonance with applicable laws and regulations.
5.4
The hospital shall have defined procedures for storage, inventory management and
dispensing of drugs in pharmacy and patient care areas.
Drugs, medical devices and consumables shall be as stated in Annexure 23.
6. Human Resource Requirements:
6.1
The hospital shall have qualified and/or trained medical staff as per the scope of service
provided and the medical care shall be provided as per the requirements of professional
and regulatory bodies.
6.2
The hospital shall have qualified and/or trained nursing staff as per the scope of service
provided and the nursing care shall be provided as per the requirements of professional
and regulatory bodies.
6.3
The support/paramedical staff shall be qualified and/or trained as per the scope of services
provided, and as per the requirement of the respective professional or regulatory bodies.
6.4
For every staff (including contractual staff), there shall be personal record containing the
appointment order, documentary evidence of qualification and/or training (and
professional registration where applicable).
6.5
Periodic skill enhancement/updation/refresher training shall be provided for all categories
of the staff as relevant to their job profile, as prescribed by professional bodies and as per
local law/regulations.
Human resource requirements shall be as stated in Annexure 24
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7. Support Services:
Registration/Help desk and Billing:
7.1
The hospital shall have a Registration/Help-desk & Billing counter, and the scope of this
shall also include provision of patient guidance in matters like services available, cost
estimation, healthcare insurance etc.
Diagnostic Services:
7.2
Diagnostic services may be in-house or outsourced. For minimum standards for diagnostic
services refer to CEA standards for Imaging and laboratory services.
7.3
Whether in house or outsourced, the services shall fulfil the requirements of safe and
timely patient care.
7.4
The diagnostic services, whether in house or outsourced, shall be commensurate with the
scope of services.
Pharmacy Services
7.5
Pharmacy services in a hospital can be in-house or outsourced.
7.6
All applicable legal requirements shall be complied with.
7.7
Medicine storage shall be in a clean, well lit, and safe environment, and as per
manufacturer’s requirements.
7.8
Quality of drugs, medical devices and consumables shall be ensured.
CSSD/Sterilization Area:
7.9
Provision for instrument and linen sterilization and storage of sterile items shall be made
available as per the scope of services.
7.10
Validation of Sterilization shall be done for ensuring the effectiveness of sterilization
process.
Linen management:
7.11
Soiled linen shall be collected, transported and washed separately in clean and hygienic
environment.
7.12
Where linen is contaminated, appropriate decontamination shall be carried prior to
despatch for washing.
Waste Management Services:
7.13
Segregation, collection, transportation, storage and disposal of biomedical waste shall be
as per Bio Medical Waste Handling Rules.
7.14
Waste management guidelines shall be followed in the case of Mercury & other toxic
materials as per applicable local laws.
7.15
Segregation, collection, transportation, storage and disposal of general waste shall be as
per applicable local laws.
Medical Gas:
7.16
Oxygen for medical use shall be available. In addition other gases like Nitrous oxide,
Carbon dioxide etc. may be available in consonance with the scope of services and bed
strength.
7.17
Medical gases shall be stored and handled in a safe manner.
7.18
All applicable legal requirements shall be complied with.
7.19
Appropriate back-up and safety measures shall be in place to ensure patient safety at all
times.
Ambulance Services:
7.20
The hospital shall have provision of transporting patients for transfer/referral/
/investigations etc. in safe manner.
7.21
The ambulance service shall be in-house and shall comply with the applicable local laws.
7.22
Critical patient shall be transported under supervision of trained and qualified staff.
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8. Legal/Statutory requirements:
8.1
Every application must be accompanied with the documents confirming compliance with
local regulations and law.
Legal requirements shall be as stated in Annexure 25.
9. Record Maintenance and reporting:
9.1
The minimum medical records to be maintained and nature of information to be provided
by the Hospitals shall be as prescribed in CG 2 Annexe as per Section 12 (1) (iii) of this Act.
9.2
Medical Records may be maintained in physical or digital format.
9.3
Confidentiality, security and integrity of records shall be ensured at all times.
9.4
The medical records of IPD patients shall be maintained in consonance with National or
local law, MCI guidelines, and court orders.
9.5
Every Hospital shall maintain health information and statistics in respect of national
programmes, notifiable diseases and emergencies/disasters/epidemics and furnish the
same to the district authorities in the prescribed formats and frequency.
Medical record shall be as stated in Annexure 26
10. Basic Process:
Registration/help desk and billing Services
10.1
The hospital shall register all patients who visit the hospital except if the required
services are not available in the facility, in which case the patient is guided to the
appropriate nearest facility. (Please also see Emergency Services).
10.2
Once registered, depending on the clinical need, patient is guided to appropriate service
area like OPD, ER etc.
10.3
Patient shall be guided and informed regarding Patients’ rights & responsibilities, cost
estimates, third party services (e.g. Insurance) etc.
10.4
The billing shall be as per the Hospital tariff list, which shall be available to patients in a
suitable format.
Assessment and Plan of care
10.5
Each patient shall undergo an initial assessment by qualified and/or trained personnel.
10.6
Further management of patient shall be done by a registered medical practitioner on the
basis of findings of initial assessment; for example, OPD treatment, admission,
transfer/referral, investigation etc.
10.7
General Consent for admission shall be as stated in Annexure 27.
10.8
In case of non-availability of beds or where clinical need warrants, the patient shall be
referred to another facility along with the required clinical information or notes. There
shall be appropriate arrangement for safe transport of patient.
10.9
Reassessments of the admitted patients shall be done at least once in a day and/or
according to the clinical needs and these shall be documented.
10.10
Any examination, treatment or management of female patient shall be done in the
presence of an employed female attendant/female nursing staff, if conducted by male
personnel inside the hospital and vice versa.
Informed Consent Procedure
10.11
Informed consent shall be obtained from the patient/next of kin/legal guardian as and
when required as per the prevailing Guidelines/Rules and regulations in the language
patient can understand (for e.g. before Invasive procedures, anaesthesia, Blood
transfusion, HIV testing, Research, etc.).
Care of Patient
10.12
The Hospital shall provide care of patient as per the best clinical practices and reference
may be made to Standard Treatment Guidelines that may be notified by the Central/State
Government/National & International professional bodies.
10.13
Patient and/or families shall be educated on preventive, curative, promotive and
rehabilitative aspects of care either verbally, or through printed materials.
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10.14
All the relevant documents pertaining to any invasive procedures performed shall be
maintained in the record, including the procedure safety checklist.
10.15
Monitoring of patient shall be done during and after all the procedures and same shall be
documented (for example, after anaesthesia, surgical procedures, blood transfusion, etc.).
10.16
Staff involved in direct patient care shall receive basic training in CPR.
Emergency Services
10.17
Emergency patients shall be attended on priority. The Emergency department shall be
well equipped with trained staff.
10.18
If emergency services are not available in the hospital, the hospital shall provide first aid
to the patients and arrange appropriate transfer/referral of the patient.
Medication Prescription, Administration And Monitoring
10.19
Prescription shall include name of the patient, date, name of medication, dosage, route,
frequency, duration, name, signature and registration number of the medical practitioner
in legible writing.
10.20
Drug allergies shall be ascertained before prescribing and administration; if any allergy is
discovered, the same shall be communicated to the patient and recorded in the Case
sheet as well.
10.21
Patient identity, medication, dose, route, timing, expiry date shall be verified prior to
administration of medication.
10.22
Safe injection practices shall be followed as per WHO guidelines.
10.23
High Risk Medicines shall be identified and verified by two trained healthcare personnel
before administration.
10.24
Patients shall be monitored after medication administration and adverse drug reaction/
/events if any shall be recorded and reported (please refer http://cdsco.nic.in/adr3.pdf).
Infection Control
10.25
The hospital shall follow standard precautions like practicing hand hygiene, use of
personal protection equipment etc. to reduce the risk of healthcare associated infections.
10.26
The hospital shall ensure adequate and proper spacing in the patient care area so as to
prevent transmission of infections.
10.27
Regular cleaning of all areas with disinfectant shall be done as per prescribed &
documented procedure.
10.28
Prescribed & documented Infection Control Practices shall be followed in High risk areas
like Operation theatre, ICU, HDU, etc. as per good clinical practice guidelines.
10.29
Housekeeping/sanitary services shall ensure appropriate hygiene and sanitation in the
hospital.
Safety of the patient, staff, visitors and relative in a hospital
10.30
Security and safety of patients, staff, visitors and relatives shall be ensured by provision of
appropriate safety installations and adoption of appropriate safety measures. e.g.
identification of mother and baby in obstetric facility, etc.
10.31
The Hospital shall undertake all necessary measures, including demonstration of
preparedness for fire and non-fire emergencies, to ensure the safety of patients,
attendants, staff and visitors. (Please also see section on Infrastructure and Security and
Fire).
10.32
All applicable fire safety measures as per local law shall be adopted. This includes fire
prevention, detection, mitigation, evacuation and containment measures. Periodic training
of the staff and mock drills shall be conducted and the same shall be documented.
10.33
In case of any epidemic, natural calamity or disaster, the owner/keeper of every Hospital
shall, on being requested by the designated supervising Authority, cooperate and provide
such reasonable assistance and medical aid as may be considered essential by the
supervising authority at the time of natural calamity or disastrous situation.
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Patient Information and Education
10.34
The patient and/or family members are explained about the disease condition, proposed
care, including the risks, alternatives and benefits. They shall be informed regarding the
expected cost of the treatment. They shall also be informed about the progress and any
change of condition.
10.35
Patient and/or family shall be educated about the safe and effective use of medication,
food drug interaction, diet, and disease prevention strategies.
Discharge
10.36
A Discharge summary shall be given to all patients discharged from the hospital. Content
of discharge summary shall be as stated in Annexure 28.
10.37
The discharge summary shall include the points as mentioned in the annexure in an
understandable language and format.
10.38
Discharge summary shall also be given to patient and/or attendant in case of transfer
LAMA/DAMA or death.
______
Annexure 20
(See sub-clause 3 of clause III of Appendix I )
Minimum space requirements in a hospital level 3 shall be as follows:
Total Area
1.
Total Area of hospital level 1 including
30% area for circulation space for
corridors, lobby, reception area
50 sq.mt./bed as carpet area.
Wards
3.
Ward bed and surrounding space
6 sq. m./bed; in addition circulation space of 30% as
indicated in total area shall be provided for nursing
station, ward store, sanitary etc.
Intensive Care Unit
4.
For ICU/CCU/Neuro ICU/HDU/Trauma
ICU/Renal ICU bed and surrounding
space
10.5 sq mt/bed; in addition circulation space of 30%
as indicated in the total area shall be provided for
nursing station, doctors’ duty room, store, clean and
dirty utility, circulating area for movement of staff,
trolley, toilet etc.
Minor Operation Theatre/Procedure room
5.
OT for minor procedures
10.5 sq.mt.; in addition circulation space of 30% as
indicated in total area shall be provided for nursing
station, scrub station, clean and dirty utility,
dressing room, toilet etc.
Labour room
6.
Labour Table and surrounding space
10.5 sq m/labour table.
7.
Other areas- nursing station, doctors’
duty room, store, clean and dirty
utility, Circulating area, Toilets
10.5 sq.mt. for clean utility and store and 7 sq.mt.
for dirty utility and 3.5 sq.mt. for toilet.
Operation Theatre (OT)
8.
Operating Room Area
30.5 sq.mt. per operating room.
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Emergency & Casualty (if separate):
9.
Emergency
bed
and
surrounding
space
10.5 sq. mt./bed: in addition circulation space of
30% as indicated in total area shall be provided for
nurse station, doctor duty room store, clean and
dirty utility, dressing area, toilet etc.
Pharmacy
10.
Pharmacy
The size should be adequate to contain 5 percent of
the total clinical visits to the OPD in one session at
the rate of 0.8 m2 per patient.
Bio-medical Waste
11.
<50 beds
5 sq. m.
12.
50-100 beds
10 sq. m.
13.
>100 beds
20 sq. m.
Other functional areas (laboratory, diagnostics, front office/reception, waiting area, administrative area
etc.) should be appropriately sized as per the scope of service and patient load of the hospital.
Other requirements:
Wards
1. The ward shall also have designated areas for nursing station, doctors’ duty room, store, clean and
dirty utility, janitor room, toilets and this shall be provided from circulation area.
2. For a general ward of 12 beds, a minimum of 2 WC and 1 hand wash basin shall be provided.
3. Distance between beds shall be 1.0 metres
4. Space at the head end of bed shall be 0.25 metres
5. Door width shall be 1.2 metres and corridor width 2.5 metres
Intensive Care Unit
1. The unit is to be situated in close proximity of operation theatre, acute care medical and surgical
ward units.
2. Suction, oxygen supply and compressed air to be provided for each bed.
3. Adequate lighting and uninterrupted power supply shall be provided.
4. Adequate multi-sockets with 5 ampere and 15 ampere sockets and/or as per requirement to be
provided for each bed.
5. Nurse call system for each bed.
6. ICU shall have designated area for nursing station, doctors’ duty room, store, clean and dirty utility,
circulating area for movement of staff, trolley, toilet, shoe change, trolley bay, janitor closet etc.
Labour room:
1. The obstetrical unit shall provide privacy, prevent unrelated traffic through the unit and provide
reasonable protection of mothers from infection and from cross-infection.
2. Measures shall be in place to ensure safety and security of neonates.
3. Resuscitation facilities for neonates shall be provided within the obstetrical unit and convenient to
the delivery room.
4. The labour room shall contain facilities for medication, hand washing, charting, and storage for
supplies and equipment.
OFFICIAL GAZETTE — GOVT. OF GOA
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5. The labour room shall be equipped with oxygen and suction.
Operation Theatre
1. The operation theatre complex shall have appropriate zoning.
2. The operation theatre complex shall provide appropriate space for other areas- nursing station,
doctors’ duty room, scrub station, sterile store, clean and dirty utility, dress change room, toilets:-
a. Sterile area – consists of operating room sterile store and anesthesia room.
b. Clean zone- consists of equipment/medical store, scrub area, pre and/or post-operative area and
linen bay.
c. Protective zone- consists of change room, doctors room and toilets.
d. Dirty area.
e. Due considerations are to be given to achieve highest degree of asepsis to provide appropriate
environment for staff and patients.
3. Doors of pre-operative and recovery room are to be 1.5 m clear widths.
4. Air Conditioning to be provided in all areas. Window AC and split units should preferably be
avoided as they are pure re circulating units and become a source of infection.
5. Appropriate arrangements for air filtration to be made.
6. Temperature and humidity in the OT shall be monitored.
7. Oxygen, Nitrous Oxide, suction and compressed air supply should be provided in all OTs.
8. All necessary equipment such as shadow-less light, Boyle’s apparatus shall be available and in
working condition.
9. Uninterrupted power supply to be provided.
Note: For Eye Hospitals only where procedures are done in local and/or regional anaesthesia, Minor OT
criteria may be applicable.
Emergency room
1. Emergency bed and surrounding space shall have minimum 10.5 sq m/ bed area.
2. There shall be designated space for nurse station, doctor duty room, store, clean and dirty utility,
dressing area, toilet etc.
Clinical Laboratory
1. The laboratory area shall be appropriate for activities including test analysis, washing, biomedical
waste storage and ancillary services like Storage of records, reagents, consumables, stationary etc
eating area for staff.
2. For detail please refer to NABH CEA LAB.
Imaging
1. The department shall be located at a place which is easily accessible to both OPD and wards and
also to emergency and operation theatre.
2. As the department deals with the high voltage, presence of moisture in the area shall be avoided.
3. The size of the department shall depend upon the type of equipment installed.
4. The department/room shall have a sub-waiting area preferably with toilet facility and a change
room facility, if required.
1. For detail please refer to NABH CEA IMAGING
OFFICIAL GAZETTE — GOVT. OF GOA
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560
Central Sterilization and Supply
1. Department (CSSD) — Sterilization, being one of the most essential services in a hospital, requires
the utmost consideration in planning.
2. Centralization increases efficiency, results in economy in the use of equipment and ensures better
supervision and control.
3. The materials and equipment dealt in CSSD shall fall under three categories:
a) those related to the operation theatre department,
b) common to operating and other departments, and
c) pertaining to other departments alone.
Other Departments
Other departments shall have appropriate infrastructure commensurate to the scope of service of the
hospital.
______
Annexure 21
(See sub-clause 3 of clause III of Appendix I)
FURNITURE AND FIXTURES
Sr. No.
Articles
3
Examination Table
4
Writing tables
5
Chairs
6
Almirah
7
Waiting Benches
8
Medical/Surgical Beds
9
Labour Table- if applicable
10
Wheel Chair/Stretcher
11
Medicine Trolley, Instrument Trolley
12
Screens/curtains
13
Foot Step
14
Bed Side Table
15
Baby Cot- if applicable
16
Stool
17
Medicine Chest
18
Examination Lamp
19
View box
20
Fans
21
Tube Light/lighting fixtures
22
Wash Basin
23
IV Stand
24
Colour coded bins for BMW
* This is an indicative list and the items shall be provided as per the size of the hospital and scope of
service.
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Annexure 22
(See sub-clause 4 of clause III of Appendix I)
EQUIPMENTS
a. Emergency Equipment
Sr. No.
Name of Emergency equipment
1
Resuscitation
equipment
including
Laryngoscope,
endotracheal
tubes,
suction
equipment, xylocaine spray, oropharyngeal and nasopharyngeal airways, Ambu Bag-
Adult & Paediatric (neonatal if indicated)
2
Oxygen cylinders with flow meter/tubing/catheter/face mask/nasal prongs
3
Suction Apparatus
4
Defibrillator with accessories
5
Equipment for dressing/bandaging/suturing
6
Basic diagnostic equipment- Blood Pressure Apparatus, Stethoscope, weighing machine,
thermometer
7
ECG Machine
8
Pulse Oximeter
9
Nebulizer with accessories
b. Other equipment which shall also be available in good working condition as per the scope of
services and bed strength (some of the emergency equipment are already mentioned above).
Department
Equipment
Level 1
Level 2
Level 3
1
2
3
4
5
NON MEDICAL
Administration
Office equipment
Yes
Yes
Yes
Office furniture
Yes
Yes
Yes
Electricity
Emergency lights
Yes
Yes
Yes
Water Supply
Hand-washing
sinks/taps/bowls on stands
in all areas
Yes
Yes
Yes
Storage tank
Yes
Yes
Yes
Water purification chemicals
or filter
Yes
Yes
Yes
Water source for drinking
water
Yes
Yes
Yes
Waste Disposal
Buckets for contaminated
waste in all treatment areas
Yes
Yes
Yes
Drainage system
Yes
Yes
Yes
Incinerator or burial pit
Yes
Yes
Yes
Protective boots and utility
gloves
Yes
Yes
Yes
Rubbish bins in all rooms
Yes
Yes
Yes
Sanitation facilities for
patients
Yes
Yes
Yes
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1
2
3
4
5
Separate Bio-medical waste
disposal
Yes
Yes
Yes
Sharps containers in all
treatment areas
Yes
Yes
Yes
Safety
Fire extinguisher
Vehicle
Vehicle 4—wheel drive
No
Yes
Yes
Ambulance 4-wheel drive
No
No
Yes
Medical Stores
Lockable storage
Yes
Yes
Yes
Refrigeration
Yes
Yes
Yes
Kitchen
Cooking pots and utensils
No
Yes
Yes
Cooking stove
No
Yes
Yes
Food refrigeration
No
Yes
Yes
Plates, cups & cutlery
No
Yes
Yes
Storage
No
Yes
Yes
Washing and drying area
facilities
Yes
Yes
Yes
Laundry
Detergent/soap
Yes
Yes
Yes
Washing and rinsing
equipment/bowls
No
Yes
Yes
Housekeeping Brooms,
brushes and mops
Yes
Yes
Yes
Housekeeping
Buckets
Yes
Yes
Yes
Soap and disinfectant
Yes
Yes
Yes
MEDICAL
Outpatient Rooms
Blood pressure machine and
stethoscope
Yes
Yes
Yes
Container for sharps disposal
Yes
Yes
Yes
Desk and chairs
Yes
Yes
Yes
Examination gloves
Yes
Yes
Yes
Examination table
Yes
Yes
Yes
Hand washing facilities
Yes
Yes
Yes
Light source
Yes
Yes
Yes
Minor surgical instruments
No
Yes
Yes
Ophthalmoscope
No
Yes (as
applicable)
Yes
Otoscope
No
Yes (as
applicable)
Yes
Patellar hammer
No
Yes
Yes
Receptacle for soiled pads,
dressings, etc.
Yes
Yes
Yes
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1
2
3
4
5
Separate bio hazard disposal
Yes
Yes
Yes
Sterile equipment storage
Yes
Yes
Yes
Sutures
Yes
Yes
Yes
Thermometer
Yes
Yes
Yes
Torch with extra batteries
Yes
Yes
Yes
Weighing scale
Yes
Yes
Yes
Women and Child health examination room
BP machine and stethoscope
Yes
Yes
Yes
Contraceptive supplies
Yes
Yes
Yes
Child register
Yes
Yes
Yes
Examination gloves
Yes
Yes
Yes
Examination table with
stirrups
Yes
Yes
Yes
Fetal stethoscope
No
Yes
Yes
Doppler
No
No
Yes
Hand washing facility
Yes
Yes
Yes
Height measure
Yes
Yes
Yes
IUD insertion set
Yes
Yes
Yes
Pregnant woman Register
Yes
Yes
Yes
Speculum and vaginal
examination kit
Yes
Yes
Yes
Syringes and needles
Yes
Yes
Yes
Tape measure
Yes
Yes
Yes
Tococardiograph
No
Yes
Yes
Labour room
Baby scales
Yes
Yes
Yes
BP machine and stethoscope
Yes
Yes
Yes
Clean delivery kits and cord
ties
Yes
Yes
Yes
Curtains if more than one
bed
Yes
Yes
Yes
Delivery bed and bed linen
Yes
Yes
Yes
Fetal stethoscope
Yes
Yes
Yes
Hand washing facility
Yes
Yes
Yes
Instrument trolley
Yes
Yes
Yes
IV treatment sets
Yes
Yes
Yes
Latex gloves and protective
clothing
Yes
Yes
Yes
Linens for newborns
Yes
Yes
Yes
Mucus extractor
Yes
Yes
Yes
Oral airways, various sizes
Yes
Yes
Yes
Oxygen tank and
concentrator
Yes
Yes
Yes
Partograph charts
Yes
Yes
Yes
Self inflating bag and mask -
adult and neonatal size
Yes
Yes
Yes
OFFICIAL GAZETTE — GOVT. OF GOA
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1
2
3
4
5
Suction machine
Yes
Yes
Yes
Suturing sets
Yes
Yes
Yes
Thermometer
Yes
Yes
Yes
Tray with routine &
emergency drugs, syringes
and needles
Yes
Yes
Yes
Urinary catheters and
collection bags
Yes
Yes
Yes
Vacuum extractor set
Yes
Yes
Yes
Work surface near bed for
newborn resuscitation
Yes
Yes
Yes
Inpatient Wards
Basic examination
equipment (stethoscope, BP
machine, etc.)
Yes
Yes
Yes
Beds, washable mattresses
and linen
Yes
Yes
Yes
Curtains
Yes
Yes
Yes
Dressing sets
Yes
Yes
Yes
Dressing trolley/Medicine
trolley
Yes
Yes
Yes
Gloves
Yes
Yes
Yes
IV stands
Yes
Yes
Yes
Medicine storage cabinet
Yes
Yes
Yes
Oxygen tank and
concentrator
Patient trolley on wheels
Yes
Yes
Yes
PPE kits
Yes
Yes
Yes
Suction machine
Yes
Yes
Yes
Urinals and bedpans
Yes
Yes
Yes
Operation Theatre
Adequate storage
No
Yes
Yes
Ambu resuscitation set with
adult and child masks
Yes
Yes
Defibrillator
No
No
Yes
Electro cautery
No
No
Yes
Fixed operating lights
No
No
Yes
Fixed suction machine
No
No
Yes
Hand washing facilities
No
Yes
Yes
Instrument tray
No
Yes
Yes
Instrument trolley
No
Yes
Yes
Laryngoscope set
No
Yes
Yes
Mayo Stand
No
Yes
Yes
Mobile operating light
No
Yes
Yes
Ophthalmic Operating
Microscope
No
Yes (as
applicable)
Yes (as
applicable)
Oral airways, various sizes
No
Yes
Yes
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1
2
3
4
5
Oxygen tank and
concentrator
No
Yes
Yes
Patient trolley on wheels
No
Yes
Yes
Portable suction machine
No
Yes
Yes
Safety Box
No
Yes
Yes
Sphygmomanometer and
stethoscope
No
Yes
Yes
Stool adjustable height
No
Yes
Yes
Operating table
No
Yes
Yes
IV Therapy Equipment
No
Yes
Yes
Anesthesia Equipment
Anesthetic trolley/machine
No
Yes
Yes
CO2 Monitor
No
Yes
Yes
O2 Monitor
No
Yes
Yes
Endoscopic equipment and
necessary accessories
No
No
Yes
Bronchoscope
No
No
Yes
Colonoscope
No
No
Yes
Endoscope
No
No
Yes
Fiber Optic Laryngoscope
No
No
Yes
Central Supply
Amputation set
No
No
Yes
Caesarean/hysterectomy set
No
Yes
Yes
Dilatation and curettage set
No
Yes
Yes
Endoscopic instrument
cleaning machines and
solutions
No
No
Yes
Hernia set
No
No
Yes
Laparotomy set
No
Yes
Yes
Linens
Yes
Yes
Yes
Locked storage
Yes
Yes
Yes
Operating drapes
No
Yes
Yes
Ophthalmic instrument
No
Yes
Yes
Protective hats, aprons,
shoes and gowns etc.
Yes
Yes
Yes
Pelvic/fistula repair set
No
No
Yes
Sterile gloves
Yes
Yes
Yes
Sterilization equipment for
instuments and linens
Yes
Yes
Yes
Surgical supplies (e.g.
sutures, dressings, etc.)
Yes
Yes
Yes
Thoracentesis set
No
No
Yes
Thoracostomy set with
appropriate tubes and water
seal bottles
No
No
Yes
Thoracotomy set
No
No
Yes
Thyroid/Parathyroid set
No
No
Yes
Tracheostomy set
No
Yes
Yes
Tubal ligation set
No
Yes
Yes
Vascular repair set
No
Yes
Yes
Other equipment as per the specialized services available shall also be there
OFFICIAL GAZETTE — GOVT. OF GOA
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Annexure 23
(See sub-clause 5 of clause III of Appendix I)
DRUGS, MEDICAL DEVICES AND CONSUMABLES
a. List of Emergency Drugs and consumables (Essential in all hospitals)
Sl. No.
Name of the Drug
INJECTIONS
01
INJ. DIAZEPAM 10 MG
02
INJ. FRUSEMIDE 20 MG
03
INJ. ONDANSETRON 8 MG/4ML
04
INJ. RANITIDINE
05
INJ NOR ADRENALINE 4 MG
06
INJ. PHENYTOIN 50 MG
07
INJ DICLOFENAC 75 MG
08
INJ. DERIPHYLLINE
09
INJ CHLORPHENIRAMINE MALEATE
10
INJ. HYDROCORTISONE 100 MG
11
INJ. ATROPINE 0.6 MG
12
INJ. ADRENALINE 1 MG
13
INJ. KCL
14
STERILE WATER
15
INJ. SODA BICARBONATE
16
INJ. DOPAMINE
17
INJ. NALAXONE 400 MCG
18
INJ. LIGNOCAINE 50 ML
19
TAB. SORBITRATE
20
TAB. ASPIRIN
21
INJ. TETANUS
22
INJ. ADENOSINE
OTHER
23
NEB. SALBUTAMOL 2.5 ML
24
NEB. BUDESONIDE
25
LIGNOCAINE JELLY 2%
26
ACTIVATED CHARCOAL
27
CALCIUM (INJ or TAB)
FLUIDS
28
RL 500 ML
29
NS 500 ML
30
NS 250 ML
31
NS 100 ML
32
DNS 500 ML
33
DEXTROSE 5% 500 ML
34
DEXTROSE 10% 500 ML
35
PEDIATRIC IV INFUSION SOLUTION 500 ML
b. The other drugs and consumables shall be available as per the scope of services, bed strength and
patient turnover.
c. Medical devices shall be available as per the scope of services, bed strength and patient turnover.
OFFICIAL GAZETTE — GOVT. OF GOA
SERIES I No. 15
(EXTRAORDINARY No. 2)
8TH JULY, 2021
567
Annexure 24
(See sub-clause 6 of clause III of Appendix I)
HUMAN RESOURCE
The Human Resource requirement for any hospital shall be as per the scope of services provided by
the hospital.
The requirement mentioned below is the minimum requirement for a multispecialty hospital with less
than 50 beds and it can be prorated as required.
Based on the levels of care provided, the minimum staffing requirements for Hospital level 3 shall be
as follows:
SI. No.
Human Resource
Requirement
1
Doctor
MBBS doctor shall be available round the clock on site per unit.
1 Doctor with specialization in the subject concerned as per scope
of service (Full-Time/Part-Time or visiting).
In ICU, 1 MBBS for every 6 beds , on- site for 24X7
2
Nurses
Qualified nurses per unit per shift shall be available as per
requirement laid down by “The Indian Nursing Council, 1985”,
occupancy rate and distribution of bed.
(Qualified nurse is a nursing staff approved as per state
government rules & regulations as applicable from time to time).
3
Pharmacist
2 in a hospital.
4
Lab Technician
2 in a hospital (minimum DMLT).
5
X-ray Technician
2 in a hospital (minimum Diploma in X Ray Technician course).
6
Other Technicians
As per requirement.
7
Nutritionist
As per requirement.
8
Social worker
As per requirement.
9
Administrative
Assistant
As per requirement.
10
Medical Record
Technician
As per requirement.
11
Driver
As per requirement.
12
Security Guard
As per requirement.
13
Multi-purpose Worker
Minimum 2 (minimum 12th pass).
*Requirement of other staff (support and administrative) will depend on the scope of the hospital.
______
Annexure 25
(See sub-clause 8 of clause III of Appendix I)
LIST OF LEGAL REQUIREMENTS
Below is the list of legal requirements to be complied with by a hospital a applicable by the local/state
health authority (all may not be applicable):
OFFICIAL GAZETTE — GOVT. OF GOA
SERIES I No. 15
(EXTRAORDINARY No. 2)
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568
Sl.
Name of Document
Valid From
Valid Till
Send for
renewal by
Remark
(Expired/
valid/NA)
1
2
3
4
5
6
01
Registration under
Nursing Home Act/
Medical Establishment
Act
02
Bio-medical Waste
Management Licenses
Authorization of HCO by
PCB
MOU with Vendor
03
AERB Licenses
Type approval
Layout Approval
License for
CT-interventional/
Registration for other
machines
04
NOC from Fire
Department
05
Ambulance
Commercial Vehicle
Permit Commercial
Driver License
06
Pollution Control
Licenses
07
Building Completion
Licenses
08
Lift licences for each lift
09
DG Set Approval for
Commissioning
10
Diesel Storage Licenses
11
Retail and bulk drug
license (pharmacy)
12
Food Safety Licenses
13
Narcotic Drug Licenses
14
Medical Gases Licenses/
Explosives Act
15
Clinical Establishments
and Registration (if
applicable)
16
Blood Bank Licenses
17
MoU/agreement with
outsourced human
resource agencies as per
labor laws
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1
2
3
4
5
6
18
Spirit Licence
19
Electricity rules
20
Electricity rules
21
MTP Act
22
PNDT Act
23
Transplantation of
Human organs Act
24
Sales Tax registration
25
PAN
26
No objection certificate
under Pollution Control
Act (Air/Water)
27
Arms Act, 1950 (if
guards have weapons)
______
Annexure 26
(See sub-clause 9 of clause III of Appendix I)
CONTENT OF MEDICAL RECORD
Medical record shall contain, at the least, the following information:
Sl.
No.
Content
1
Name & Registration number of treating doctor
2
Name, demographic details & contact number of patient
3
Relevant Clinical history, Assessment and re-assessment findings, nursing notes and
Diagnosis
4
Investigation reports
5
Details of medical treatment, invasive procedures, surgery and other care provided
6
Applicable consents
7
Discharge summary
8
Cause-of-death certificate & Death Summary (where applicable)
______
Annexure 27
(See sub-clause 10.7 of clause III of Appendix I)
INFORMED CONSENT/CONSENT GUIDELINES
The informed consent shall at the least contain the following information in an understandable
language and format.
Sl. No.
Content
1
Name of the patient/guardian (in case of minor/mentally disabled)
2
Registration number of patient
3
Date of admission
4
Name & Registration number of treating doctor
5
Name
of
procedure/operation/investigation/blood
transfusion/anaesthesia/potential
complications
6
Signature of patient/guardian with date and time
OFFICIAL GAZETTE — GOVT. OF GOA
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570
Annexure 28
(See sub-clause 10.36 of clause III of Appendix I)
Discharge Summary
The discharge summary shall at the least contain the following information in an understandable
language and format.
Sl. No.
Content
1
Name & Registration number of treating doctor
2
Name, demographic details & contact number of patient, if available
3
Date of admission and discharge
4
Relevant clinical history, assessment findings and diagnosis
5
Investigation results
6
Details of medical treatment, invasive procedures, surgery and other care provided
7
Discharge advice (medications and other instructions).
8
Instruction about when and how to obtain urgent care.
______
Appendix II
[See rule 8(d)]
S.
No.
Type of Laboratory Advanced
Basic
Medium
Composite
(1)
(2)
(3)
(4)
(5)
1
Scope of Services
These tests (as
mentioned below) can
be performed in mobile
laboratory at field
locations also
In addition to the
tests performed in
basic composite
laboratory,
including tests
mentioned as under
In addition to
tests performed
in medium
laboratory,
additional tests
mentioned as
under
(a) Biochemistry
Routine Biochemistry
tests like Blood Sugar,
Renal Function Tests,
Liver Function Tests,
Amylase, Lipase, Lipid
profile, Cerebro -Spinal
Fluid (CSF) and other
biological fluids
(glucose and protein),
Oral Glucose Tolerance
Test, Electrolytes,
Calcium or Phosphate,
HbA1c, any bio
chemistry based rapid
test
Hormone Bioassay,
Tumor markers,
plasma protein
electrophoresis
(a) coagulation
profile, Drug
monitoring and
toxicology assay
(b) Molecular
genetics, tests for
detection of
inborn errors of
metabolism
OFFICIAL GAZETTE — GOVT. OF GOA
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(1)
(2)
(3)
(4)
(5)
(b) Haematology
Haemogram, Bleeding
Time, Clotting Time,
Prothrombin Time,
Activated Partial
Thromboplastin Time,
Blood grouping and
matching
Coagulation Assay
All other
Haematology
tests also
(c) Histopathology
Nil
May do, subject to
availability of
equipment and
specialist
Histopathology
Examination
(d) Molecular Genetics
Nil
May do, subject to
availability of
equipment and
specialist
Molecular
genetics
(e) Cytopathology
Nil
PAP smear, Fine
Needle Aspiration
Cytology (FNAC),
sputum and CSF
cytology
ImmunoCytoche
mistry. Other
biological fluid
cytology;
Ultrasound or CT
guided FNAC.
(f) Immunohistopathology
Nil
Nil
Immunohisto-
chemistry:
(g) Medical Microbiology &
Immunology
Basic tests like Rapid
Test (Point of Care
tests) for infection,
urine routine
examination and
microscopy, Hanging
drop for Vibrio
cholerae, Stool for ova,
cyst.
All HIV positive rapid
assays need to be
confirmed from the
next level diagnostic
laboratory.
(a) Serological tests
for viruses, bacteria,
fungi, parasites
(b) Cultural
Sensitivity tests:
Bacterial or fungal
(c) Other special
stains besides
Gram's stain.
(a) Culture
sensitivity tests
for viruses.
(b) Real Time
Polymerase
Chain Reaction
(RTPCR) tests.
(c) Tissue
diagnosis test for
infectious
diseases.
II
INFRASTRUCTURE
Basic Composite
Medium
Advanced
1. Signage
(a) Basic signage- A signage
within or outside the facility
should be made available
containing the following
information.
Essential
Essential
Essential
(b) Name of the person in-
charge with qualification and
registration number
Essential
Essential
Essential
OFFICIAL GAZETTE — GOVT. OF GOA
SERIES I No. 15
(EXTRAORDINARY No. 2)
8TH JULY, 2021
572
(1)
(2)
(3)
(4)
(5)
(c) Broad services provided
i.e. Haematology,
Biochemistry, Clinical
Pathology, Histology,
Cytology, Molecular
Genetics- whichever is
applicable
Essential
Essential
Essential
(d) Timings of the different
consultants
Desirable
Essential
Essential
(e) Internet facility or
Telephone and mobile
number for appointment
Desirable
Desirable
Desirable
(f) Fee structure: To be
displayed separately
including type of
investigation and charges i.e.
Special and routine tests
Essential
Essential
Essential
2. Safety Signage (Wherever applicable)
a) Safety hazard and caution
signs - Biomedical waste
segregated in coloured bins
and bags as per Biomedical
Waste Management Rules,
2016 including radioactive
materials, toxic chemicals,
microbial agents, infected
biological material
Essential
Essential
Essential
(b) Appropriate Fire exit
signages - Minimum one fire
extinguisher
Desirable
Desirable
Essential
3. Space requirement
(a) Registration and waiting
room, public utilities, safe
drinking water etc.
Desirable
Essential
Essential
(b) Sample collection area
Essential
Essential
Essential
(c) Laboratory with
adequate diffuse and spot
lighting
Essential
Essential
Essential
(d) Toilet
Essential
Essential
Essential
(e) Reporting and billing
area
Essential
Essential
Essential
(f) Staff room and doctor's
duty room - Male and female
different where 24 hours
services available
Desirable
Desirable
Essential
(g) Washing room
Essential
Essential
Essential
(h) Preservation of the
specimens and slides
Essential
Essential
Essential
(i) Electrical facilities
Essential
Essential
Essential
OFFICIAL GAZETTE — GOVT. OF GOA
SERIES I No. 15
(EXTRAORDINARY No. 2)
8TH JULY, 2021
573
(1)
(2)
(3)
(4)
(5)
(j) Temperature control for
specialized equipment like
flow cytometry and
chemiluminescence
equipment, ELISA test
equipment etc.
Essential
Essential
Essential
(k) Counselling room for HIV
Essential, if HIV test is
done
Essential, if HIV
test is done
Essential, if HIV
test is done
(l) FNAC room for all
patients for sample
collection
Desirable
Desirable
Desirable
(m) Dark room for Immuno-
fluorescence
Not required
Not required
Essential
(n) Frozen Section facilities
Not applicable
Essential
Essential
4. Furniture and fixtures
Essential
Essential as per
scope of services
Essential as per
scope of services
5. Communication system-
Telephone and mobile
number for appointment
Desirable
Desirable
Desirable
6. Wash Basins
Essential
Essential
Essential
III Human Resource
a) Minimum qualification of
Technical Head of
Laboratory or Specialist or
*Authorised Signatories.
NOTE:
1. *The authorised signatory
will be liable for authenticity
of the laboratory report only.
2. Medical tests should
normally be undertaken on
the advice of a registered
medical practitioner.
Essential –
1. MBBS registered
with MCI or State
Medical Council with at
least one year training
or work experience in a
Medical Diagnostic
Laboratory of same or
higher level in a
Government or
Recognised medical
college or hospital or
institution or
organisation.
Those working in
Government sector
shall be exempted from
the aforesaid training or
experience
or
2.M.Sc in Pathology or
Medical Microbiology
or Medical
Biochemistry from a
recognised university or
institution with at least
three years training or
work experience in a
Medical Diagnostic
Laboratory of same or
higher level in a
Essential –
1. Doctor of
Medicine (MD) or
Diplomate of
National Board
(DNB) in Pathology
or Biochemistry or
Medical
Microbiology or
Laboratory
Medicine or
Diploma in Clinical
Pathology (DCP),
registered with MCI
or State Medical
Council.
Or
2. MBBS with Ph.D
qualification in the
field of Pathology or
Microbiology or
Biochemistry or
Genetics or
Biotechnology or
Immunology or
Molecular Biology or
Applied Biology
from a recognised
university or
institution and
having experience
of at least three
Essential –
1. Doctor of
Medicine (MD) or
Diplomate of
National Board
(DNB) in
Pathology or
Biochemistry or
Medical
Microbiology or
Laboratory
Medicine or
Diploma in
Clinical
Pathology (DCP),
registered with
MCI or State
Medical Council.
Or
2. MBBS with
Ph.D qualification
in the field of
Pathology or
Microbiology or
Biochemistry or
Genetics or
Biotechnology or
Immunology or
Molecular
Biology or
Applied Biology
from a
OFFICIAL GAZETTE — GOVT. OF GOA
SERIES I No. 15
(EXTRAORDINARY No. 2)
8TH JULY, 2021
574
(1)
(2)
(3)
(4)
(5)
Government or
Recognised medical
college or hospital or
institution or
organisation shall be
entitled to conduct the
tests, generate and
sign test reports in
respect of tests of their
respective specialty,
without recording any
opinion or
interpretation of
laboratory results.
All such test reports
generated must
necessarily bear a
disclaimer to the effect
that the reports are
strictly for the use of
medical practitioners
and are not medical
diagnosis as such.
Note: Laboratory
technician with
qualification as
mentioned in Part III (b)
of this Notification
working in a Medical
Diagnostic Laboratory
registered under a
Central or State Clinical
Establishments
Registration Act, as
applicable, and a
Health care worker in a
Government National
Health program trained
for conducting
identified specific tests,
may conduct the tests
and generate test
results which shall be
submitted to the
signatory authority at
Sl. Nos. 1 or 2 as
applicable.
years post Ph.D in a
Laboratory of same
or higher level in a
Government or
Recognised medical
college or hospital
or institution or
organisation shall
be entitled to
conduct the tests,
generate, sign and
issue test reports in
respect of tests of
their respective
specialty.
Or
3. M.Sc. with Ph.D
qualification in the
field of Pathology or
Medical
Microbiology or
Medical
Biochemistry or
Medical Genetics or
Biotechnology or
Immunology or
Molecular Biology or
Applied Biology
from a recognised
university or
institution and
having experience
of at least three
years post Ph.D in a
Laboratory of same
or higher level in a
Government or
Recognised medical
college or hospital
or institution or
organisation shall
be entitled to
conduct the tests,
generate and sign
test reports in
respect of tests of
their respective
specialty, without
recording any
opinion or
interpretation of lab
results.
All such test reports
generated must
recognised
university or
institution and
having
experience of at
least three years
post Ph.D in a
Laboratory of
same or higher
level in a
Government or
Recognised
medical college
or hospital or
institution or
organisation
shall be entitled
to conduct the
tests, generate,
sign and issue
test reports in
respect of tests of
their respective
specialty.
Or
3. M.Sc. with
Ph.D qualification
in the field of
Pathology or
Medical
Microbiology or
Medical
Biochemistry or
Medical Genetics
or Biotechnology
or Immunology or
Molecular
Biology or
Applied Biology
from a
recognised
university or
institution and
having
experience of at
least three years
post Ph.D in a
Laboratory of
same or higher
level in a
Government or
Recognised
medical college
or hospital or
institution or
OFFICIAL GAZETTE — GOVT. OF GOA
SERIES I No. 15
(EXTRAORDINARY No. 2)
8TH JULY, 2021
575
(1)
(2)
(3)
(4)
(5)
necessarily bear a
disclaimer to the
effect that the
reports are strictly
for the use of
medical
practitioners and
are not medical
diagnosis as such.
Note:
Interpretation of lab
results or opinion
there on, wherever
required by the
signatory authority
at Sl. No.3, such test
reports may be co-
signed by the
signatory authority
at Sl. Nos. 1 or 2,
after recording
opinion or
interpretation. Co-
signee medical
doctor shall be
responsible only for
the opinion or
interpretation given.
Desirable: If any
special test of other
speciality is done, it
is desirable that
specialist of that
subject needs be
there on full time or
part time or
outsourced basis.
*Special test means
any other apart from
routine basic
biochemistry,
hematology, or
medical
microbiology tests
as listed in basic
composite
laboratory.
Illustration:
(i) Special Tests
pertaining to Bio-
organisation
shall be entitled
to conduct the
tests, generate
and sign test
reports in respect
of tests of their
respective
specialty,
without
recording any
opinion or
interpretation of
lab results.
All such test
reports
generated must
necessarily bear
a disclaimer to
the effect that the
reports are
strictly for the
use of medical
practitioners and
are not medical
diagnosis as
such.
Note:
Interpretation of
lab results or
opinion there on,
wherever
required by the
signatory
authority at Sl.
No. 3, such test
reports may be
co-signed by the
signatory
authority at Sl.
Nos. 1 or 2, after
recording opinion
or interpretation.
Co-signee
medical doctor
shall be
responsible only
for the opinion or
interpretation
given.
OFFICIAL GAZETTE — GOVT. OF GOA
SERIES I No. 15
(EXTRAORDINARY No. 2)
8TH JULY, 2021
576
(1)
(2)
(3)
(4)
(5)
Chemistry and
Microbiology shall
be reported by
Doctor of Medicine
(MD) or Diplomate
of National Board
(DNB) or Ph.D in
Bio-Chemistry and
Doctor of Medicine
(MD) or Diplomate
of National Board
(DNB) or Ph.D in
Micro-biology
respectively. (ii)
Biopsies or Cytology
specimens has to be
reported by a
person possessing
Doctor of Medicine
(MD) or Diplomate
of National Board
(DNB) or Ph.D in
Pathology
Desirable:
If any special
test* of other
speciality is
done, it is
desirable that
specialist of that
subject needs be
there on full time
or part time or
outsourced basis.
*Special test
means any other
apart from
routine basic
biochemistry,
hematology, or
medical
microbiology
tests as listed in
basic composite
laboratory.
Illustration:
(i) Special Tests
pertaining to Bio-
Chemistry and
Microbiology
shall be reported
by Doctor of
Medicine (MD) or
Diplomate of
National Board
(DNB) or Ph.D in
BioChemistry
and Doctor of
Medicine (MD) or
Diplomate of
National Board
(DNB) or Ph.D in
Micro-biology
respectively
(ii) Biopsies or
Cytology
specimens has to
be reported by a
person
possessing
Doctor of
Medicine (MD) or
Diplomate of
National Board
OFFICIAL GAZETTE — GOVT. OF GOA
SERIES I No. 15
(EXTRAORDINARY No. 2)
8TH JULY, 2021
577
(1)
(2)
(3)
(4)
(5)
(DNB) or Ph.D in
Pathology
(b) Number of laboratory
technicians with Diploma in
Medical Laboratory
Technology (DMLT) or
Bachelor of Science (B.Sc.)
Medical Laboratory
Technology (MLT) or Master
of Science (M.Sc) Bio-
chemistry or Micro biology
qualification from a
recognised university or
institution
Essential: 1
Essential: 2
Essential: 4
(c) Support staff (Laboratory
Assistant or Laboratory
Attendant) Roster of salary
of staff. Periodic health
check-ups and vaccination of
staff
Essential: 1.
Essential: 1
Essential: 2
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