EXTRAORDINARY
GOVERNMENT OF GOA
Department of Finance
Office of the Commissioner of Commercial Taxes
Ref.: Instruction No. 04/2025-GST dated 2nd May, 2025, issued by GST Policy Wing, Central Board of
Indirect Taxes & Customs, Ministry of Finance, Department of Revenue, Government of India,
New Delhi.
Sub.: Grievance Redressal Mechanism for processing of application for GST registration-reg.
Instruction No. 03 of 2025-GST
Reference is invited to instruction No. 02 of 2025-GST dated 06.05.2025 issued by the Office of the
Commissioner of Commercial Taxes, for processing of GST registration application. Any applicant whose
Application Reference Number (ARN) has been assigned to State jurisdiction and who has a grievance
in respect of any query raised in contravention of the said instructions, regarding grounds of rejection of
application etc. may approach the Additional Commissioner of State Tax (HQ).
2. In order to provide a quick and effective grievance redressal mechanism to applicants, the following
instructions are being issued:
(i)
Additional Commissioner of State Tax (HQ) may publicize an email address on which the
applicants can raise their grievances. Wide publicity may be given to this email id.
(ii)
The applicants may send grievances containing ARN details, jurisdiction details (Centre/State)
and issue in brief on that email address.
(iii)
In case where grievance received pertains to Centre jurisdiction, the office of the
Commissioner of Commercial Taxes shall forward the same to the concerned Centre
jurisdiction and a copy endorsed to the GST Council Secretariat.
(iv)
Additional Commissioner of State Tax (HQ) may ensure timely resolution of grievances
received and intimate the applicants regarding the same. In case where queries raised by the
officer are found to be proper, the applicants may be suitably advised.
(v)
Additional Commissioner of State Taxes (HQ) may submit a monthly report on the status of
grievance redressal to the Commissioner of State Tax.
No. CCT/26-2/GST Instructions/2025-26/1569
Date: 09-Jul-2025
Suggestions are welcomed on e-mail: [email protected]
499
Reg. No. RNP/GOA/32/2024-2026
RNI No. GOAENG/2002/6410
Panaji, 10th July, 2025 (Ashadha 19, 1947)
SERIES II No. 15
PUBLISHED BY AUTHORITY
3. Difficulty, if any, in implementation of this instruction may please be brought to the notice of the
undersigned.
Given under the seal of this office.
S. S. Gill, IAS, Commissioner of State Taxes, Goa.
Panaji.
..................................................................................
◆
Ref.: Instruction No. 05/2025-GST dated 2nd May, 2025, issued by GST Policy Wing, Central Board of
Indirect Taxes & Customs, Ministry of Finance, Department of Revenue, Government of India,
New Delhi.
Sub.: Timely production of records/information for audit-reg.
Instruction No. 04 of 2025-GST
The GST Policy Wing, Central Board of Indirect Taxes and Customs, Department of Revenue, Ministry of
Finance, Government of India, New Delhi has issued the above referred Instruction.
For the uniformity in implementation and in exercise of the powers conferred under Section 168 of the
Goa Goods and Services Tax Act, 2017 (Goa Act 4 of 2017) it is hereby directed that the said instruction
issued by the GST Policy Wing, Central Board of Indirect Taxes and Customs, Department of Revenue,
Ministry of Finance, Government of India shall be applicable, mutatis mutandis, in implementation of the Goa
Goods and Services Tax Act, 2017 (Goa Act 4 of 2017).
A copy of the above referred instruction is attached herewith as Annexure.
Difficulty, if any, in implementation of this instruction may please be brought to the notice of the
undersigned.
Given under the seal of this office.
S. S. Gill, IAS, Commissioner of State Taxes, Goa.
Panaji.
______
ANNEXURE
Instruction No. 05/2025-GST
F. No. CBIC-20015/2/2025-GST
Government of India
Ministry of Finance
Department of Revenue
Central Board Indirect Taxes & Customs,
GST Policy Wing
****
Room No. 159-A,
North Block, New Delhi.
Dated 2nd May, 2025
To,
All the Principal Chief Commissioners/Chief Commissioners of the Central Tax.
All the Principal Director Generals/Director Generals.
No. CCT/26-2/GST Instructions/2025-26/1570
Date: 09-Jul-2025
500
OFFICIAL GAZETTE — GOVT. OF GOA
SERIES II No. 15
(EXTRAORDINARY)
10TH JULY, 2025
Madam/Sir,
Subject: Timely production of records/information for audit-reg.
Kind attention is invited to the Comptroller and Auditor General of India, Audit Report 7 of 2024,
Department of Revenue (Indirect Taxes–Goods and Services Tax), wherein the C&AG has pointed out the
non-production/partial production of records to the C&AG Audit teams for carrying out their statutory duties.
The issue of non-production of records/information by the field formations to C&AG Audit teams has been
raised by the office of C&AG in various Exit Conference meetings held with the Ministry on GST-related
matters.
2. Attention is also drawn to Article 149 of the Constitution of India, which empowers the C&AG to
conduct audit of Government accounts, public sector undertakings, and other entities funded or controlled by
the Central or State Governments. Therefore, it becomes sine qua non for the field formations to provide the
records/information available with them and/or required to be maintained by the field formations.
3. In view of the above, you are requested to ensure that the officers under your jurisdiction are suitably
sensitized/instructed to expeditiously provide the records/information available with them/required to be
maintained by them, to the C&AG Audit team, as and when required.
4. The jurisdictional officers may also be directed that in cases where the documents sought by the audit
team are available with the taxpayer, a letter may be sent to the concerned taxpayer requesting that they
provide the documents expeditiously. Necessary follow-ups may also be done, as and when required, so that
the data requested by the C&AG Audit team is provided as soon as possible.
5. This issues with the approval of the Chairman, CBIC.
Yours faithfully,
(Gaurav Singh)
Commissioner (GST).
501
OFFICIAL GAZETTE — GOVT. OF GOA
SERIES II No. 15
(EXTRAORDINARY)
10TH JULY, 2025
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