िनबंधन सं या पी0ट0-40

बहार

बहार

बहार

बहार गजट

गजट

गजट

गजट

असाधारण अंक

असाधारण अंक

असाधारण अंक

असाधारण अंक

बहार सरकार ारा ूकािशत

बहार सरकार ारा ूकािशत

बहार सरकार ारा ूकािशत

बहार सरकार ारा ूकािशत

15

15

15

15 वैशाख

वैशाख

वैशाख

वैशाख 1933

1933

1933

1933 (श0)

(सं

सं

सं

सं0 पटना

टना

टना

टना 183

83

83

83)

)

)

)

पटना

टना

टना

टना, वृहः प

वृहः प

वृहः प

वृहः पित

ित

ित

ितवार

वार

वार

वार, 5 मई

मई

मई

मई 20

20

20

2011

11

11

11

lkekU; iz’kklu foHkkx

&&&&&&&

vf/klwpuk

3 ebZ 2011

la0 3@,eŒ &72@2011&1353— fcgkj yksd lsokvksa dk vf/kdkj vf/kfu;e] 2011 ¼fcgkj vf/kfu;e 04]

2011½ dh /kkjk&13¼1½ esa iznÙk 'kfDr;ksa dk iz;ksx djrs gq, fcgkj ljdkj fuEukafdr fu;ekoyh cukrh gS%&

fcgkj yksd lsokvksa dk vf/kdkj fu;ekoyh] 2011

1- laf{kIr uke ,oa izkjEHkA&¼1½ bl fu;ekoyh dk laf{kIr uke fcgkj yksd lsokvksa dk vf/kdkj

fu;ekoyh] 2011 gksxkA

¼2½ ;g jktdh; xtV esa vf/klwpuk dh frfFk ls izo`Ùk gksxhA

2- ifjHkk"kk,¡A& ¼1½ bl fu;ekoyh esa] ;fn lanHkZ ls vU;Fkk visf{kr u gks&

¼d½ ^vf/kfu;e* ls vfHkizsr gS fcgkj yksd lsokvksa dk vf/kdkj vf/kfu;e] 2011(

¼[k½ ^izi=* ls vfHkizsr gS bl fu;ekoyh ds lkFk layXu izi=(

¼x½ ^fofgr izi=* ls vfHkizsr gS bl vf/kfu;e ds v/khu vf/klwfpr lsok,¡ ifjnku djus gsrq

lacaf/kr foHkkx }kjk fofgr izi=(

¼?k½ ^/kkjk* ls vfHkizsr gS vf/kfu;e dh /kkjkA

¼2½ bl fu;ekoyh esa O;ogkj esa yk;s x;s mu 'kCnksa vkSj Li"Vhdj.kksa] ftudh ifjHkk"kk,¡ ;gk¡ ugha nh

x;h gSa] ds ogh vFkZ gksaxs tks muds fy, mDr vf/kfu;e esa fn;s x;s gksaA

3- vkosnu izkIr djus ds fy, izkf/kÑr djus gsrq ukefufnZ"V yksd lsod dh 'kfDrA& ukefufnZ"V yksd

lsod dks] vkns”k }kjk] vius fdlh v/khuLFk inkf/kdkjh@deZpkjh dks] vkosnuksa dks izkIr djus vkSj

vfHkLohÑfr nsus ds fy,] izkf/kÑr djus dh 'kfDr gksxhA

4- vkosndksa dks vfHkLohÑfr nsukA& fu;e&3 ds v/khu izkf/kÑr O;fDr fofgr izi= esa vkosnd dks

vfHkLohÑfr nsxk vkSj ;fn vkosnu ds lkFk vko”;d nLrkost layXu ugha fd;k x;k gks rks

vfHkLohÑfr ij mldk Li"V mYys[k fd;k tk;sxk rFkk ,slh vfHkLohÑfr esa fu;r le;&lhek dk

mYys[k ugha fd;k tk;sxkA

gkyk¡fd] ;fn lHkh vko’;d nLrkost vkosnu ds lkFk layXu fd;s x;s gksa vkSj vkosnu lHkh

rjg ls iw.kZ gks] rks fu;r le;&lhek dk mYys[k fd;k tk;sxkA

2

बहार गजट (असाधारण), 5 मई2011

5- fdlh lsok ls budkj ;k foyEc fd;s tkus dh fLFkfr esa ukefufnZ"V yksd lsod ik= vkSj@vFkok lsok

ds fy, vkosnu nsus okys O;fDr dks&

¼d½ ,slk budkj ;k foyEc dk dkj.k]

¼[k½ ,slk budkj ;k foyEc ds fo#) vihy fd;s tkus dh vof/k&lhek] vkSj

¼x½ ;FkkfLFkfr] bl vf/kfu;e ds lkekU; izko/kkuksa ;k /kkjk 6¼1½ ds vuqlkj fdlh vU; vf/kfu;e ds

v/khu lacaf/kr vihyh; izkf/kdkj dk] miyC/k lHkh lEidZ lwpuk lfgr] fooj.k &lalwfpr djsxkA

6- fu;r le;&lhek esa yksd vodk”k fnuksa dks 'kkfey ugha fd;k tk;sxkA& lsok,¡ nsus ds fy, fu;r

le;&lhek esa yksd vodk”k fnuksa dks 'kkfey ugha fd;k tk;sxkA vFkkZr] le;&lhek fofufnZ"V fnuksa

tksM+ yksd vodk”k fnuksa dh la[;k dh gksxhA

7- uksfVl cksMZ ij lwpuk dk izn”kZuA& ukefufnZ"V yksd lsod] vke turk dh lqfo/kk ds fy,] lsokvksa

ls lacaf/kr lHkh izklafxd lwpuk uksfVl cksMZ] tks dk;kZy; eas lgt n`f"Vxkspj LFkku ij yxk;k

tk;sxk] ij iznf”kZr djk;sxkA lHkh vko’;d nLrkost] tks vf/klwfpr lsok,¡ izkIr djus ds fy, vkosnu

ds lkFk layXu fd;k tkuk visf{kr gks] uksfVl cksMZ ij iznf”kZr fd;s tk;saxsA fu;ekoyh ds v/khu

fofgr izi= esa fn[kk;s x;s fooj.k ds vfrfjDr] vihy fd;s tkus dk rjhdk vkSj lHkh vko”;d

nLrkost tks vihy ds lkFk layXu fd;s tk;saxs] dk fooj.k uksfVl cksMZ esa 'kkfey fd;k tk;sxkA

turk dks ,slh lwpuk iznf”kZr ugha fd;s tkus dh fLFkfr esa izkf/kdkj ukefufnZ"V yksd lsod ds fo#)

leqfpr dk;Zokgh izkjEHk djsxkA

8- naMA& vf/kfu;e dh /kkjk 7¼1½¼d½ ds lanHkZ esa naM ,deq”r jkf”k gksxh tks ik¡p lkS #i;s ls de ugha

rFkk ik¡p gtkj #i;s ls vf/kd ugha gksxhA /kkjk 7¼1½ ¼[k½ ds lanHkZ esa naM nks lkS ipkl #i;s izfr

foyEc dk fnu gksxk] bl ijUrqd ds lkFk fd fdlh Hkh ekeys eas dqy naM ik¡p gtkj #i;s ls vf/kd

ugha gksxkA vf/kfu;e dh /kkjk 7¼2½ ds lanHkZ esa naM ,deq”r jkf”k gksxh tks ik¡p lkS #i;s ls de ugha

rFkk ik¡p gtkj #i;s ls vf/kd ugha gksxhA

bl vf/kfu;e ds v/khu vf/kjksfir dksbZ naM lacaf/kr ukefufnZ"V yksdlsod ;k vihyh; izkf/kdkj ds

osru@ekuns;@ikfjJfed ls olwyuh; gksxkA naM dh jkf”k dks tek djus gsrq 'kh"kZ dk fu/kkZj.k

egkys[kkdkj ds dk;kZy; ls lgefr izkIr dj fd;k tk;sxkA

9- vihy 'kqYd esa f”kfFkyhdj.kA& izFke vihyksa ;k f}rh; vihyksa ds fy, dksbZ 'kqYd mn~x`ghr ugha

fd;k tk;sxkA

10- izFke ,oa f}rh; vihyksa ds fy, vkosnu dh izfØ;kA& vihyh; izkf/kdkj] ;k iqufoZyksdu izkf/kdkj ds

le{k fdlh izFke ,oa f}rh; vihy ds fy, vkosnu ds lkFk fuEukafdr lwpuk,¡ 'kkfey fd;s tk;saxs&

¼1½ vkosnd ;k izFke ,oa f}rh; vihy djusokys O;fDr dk uke ,oa irkA

¼2½ laHko gn rd] ukefufnZ"V yksd lsod@vihyh; izkf/kdkj ftlds fu.kZ; ds fo#) izFke ;k f}rh;

vihy izLrqr fd;k x;k gS] dk uke ,oa irkA

¼3½ vkns”k] ftlds fo#) izFke ;k f}rh; vihy gksrk gS] dk lkjA

¼4½ ;fn vihy vkosnuksa dh vfHkLohÑfr dh izkfIr ugha gksus ds fo#) fd;k tkrk gS rks ukefufnZ"V

yksd lsod ds uke ,oa irk ds lkFk vkosnu dh frfFkA

¼5½ izFke ;k f}rh; vihy dk vk/kkjA

¼6½ ek¡xk tk jgk vuqrks"kA

¼7½ izFke ;k f}rh; vihy dk fofu”p; djus ds fy, vko”;d vU; dksbZ lacaf/kr lwpukA

11- izFke ;k f}rh; vihy vkosnu ds lkFk layXu djus gsrq nLrkostA& izR;sd izFke ;k f}rh; vihy ds

lkFk fuEukafdr nLrkost layXu fd;s tk;saxs&

¼1½ izFke ;k f}rh; vihy ds lkFk layXu nLrkostksa dh fo"k;&lwphA

¼2½ vkns”k] ftlds fo#) izFke ;k f}rh; vihy fd;k tk jgk gS] dh Lo&vfHkizekf.kr izfrfyfiA

¼3½ izFke ;k f}rh; vihy ds fy, vkosnu esa mYysf[kr nLrkostksa dh izfrfyfi;k¡A

¼4½ ukefufnZ"V yksd lsod ;k vihyh; izkf/kdkj dks] f}rh; vihy ds fy, vkosnu ds ekeys esa] naM

tek djus dk izek.k nsuk gksxkA ,sls fdlh izek.k ds fcuk dksbZ vkosnu] ;fn vihy ds fy,

izLrqr fd;k tkrk gS] Lohdkj ugha fd;k tk;sxkA

12- izFke ;k f}rh; vihy ij fofu”p; esa izfØ;kA& izFke ;k f}rh; vihy ij fofu’p; esa&

¼1½ lacaf/kr nLrkost] yksd vfHkys[k ;k mudh izfrfyfi;k¡ iqufoZyksfdr dh tk;saxhA

¼2½ vkiokfnd ifjfLFkfr;ksa esa] visf{kr vUos"k.k ds fy, fdlh inkf/kdkjh dks izkf/kÑr fd;k tk

ldsxkA

¼3½ ukefufnZ"V yksd lsod ;k vihyh; izf/kdkj dks iqufoZyksdu ds le; fdlh lquokbZ ds fy, lEeu

fd;k tk ldsxkA

3

बहार गजट (असाधारण), 5 मई 2011

13- lquokbZ ds fy, lwpuk ds lalwpu dh izfØ;kA& izFke ;k f}rh; vihy ds fy, vkosnu dh lquokbZ

dh lwpuk fuEukafdr esa ls fdlh ,d jhfr ls lalwfpr dh tk;sxh&

¼1½ i{kdkj }kjk Lo;aA

¼2½ fo”ks"k nwr ds ek/;e ls gLr&forj.kA

¼3½ fucaf/kr Mkd }kjk ikorh lfgrA

¼4½ foHkkx ds ek/;e ls] iqufoZyksdu ds ekeys esaA

14- vkosnd @ukefufnZ"V yksdlsod@vihyh; izkf/kdkj dh O;fDr”k% mifLFkfrA&

¼1½ lHkh ifjfLFkfr;ksa esa] vkosnd@ukefufnZ"V yksdlsod@vihyh; izkf/kdkj dks lquokbZ dh frfFk de

ls de 7 fnuksa iwoZ lalwfpr dh tk;sxhA

¼2½ ;FkkfLFkfr] vkosnd@ukefufnZ"V yksdlsod@vihyh; izkf/kdkj izFke ;k f}rh; vihy vkosnu dh

lquokbZ ds nkSjku Lo;a mifLFkr jgsxk ;k mifLFkr ugha jgus dk fodYi ys ldsxkA

¼3½ tgk¡ ;g Li"V gks fd ifjfLFkfr;k¡ ,slh gSa ftlds dkj.k] ;FkkfLFkfr] vkosnd@ukefufnZ"V

yksdlsod@vihyh; izkf/kdkj lquokbZ esa mifLFkr ugha gks ldrk gS] rks ,sls ekeyksa esa vfUre

fofu”p; ds iwoZ vkosnd@ukefufnZ"V yksdlsod@vihyh; izkf/kdkj dks ,d vkSj volj fn;k

tk;sxk vFkok ,slh vko”;d dkjZokbZ dh tk;sxh tks mfpr le>k tk;A

¼4½ ;fn dksbZ i{kdkj] mls lE;d :i ls fu"ikfnr lquokbZ dh lwpuk ds ckotwn] lquokbZ dh frfFk

dks vuqifLFkr jgrk gS rks ;FkkfLFkfr] izFke ;k f}rh; vihy ds fy, vkosnu dk fofu”p;

mldh vuqifLFkfr esa fd;k tk;sxkA

15- izFke ;k f}rh; vihy esa vkns”kA&¼1½ izFke ;k f}rh; vihy vkns”k [kqyh lquokbZ eas i<+k tk;sxk vkSj

;FkkfLFkfr] vihyh; izkf/kdkj ;k iqufoZyksdu izkf/kdkj }kjk fyf[kr :i esa fn;k tk;sxkA

¼2½ izFke vihy vkns”k dh izfrfyfi vkosnd ,oa ukefufnZ"V yksd lsod dks nh tk;sxhA

¼3½ f}rh; vihy vkns”k dh izfrfyfi vkosnd] ukefufnZ"V yksd lsod ,oa vihyh; izkf/kdkj dks nh

tk;sxhA

¼4½ naM vf/kjksfir fd;s tkus ds ekeys esa vihyh;@iqufoZyksdu izkf/kdkj }kjk ,sls vkns”k dh

izfrfyfi lacaf/kr izkf/kdkj dks] ;FkkfLFkfr] ukefufnZ"V yksd lsod vihyh; izkf/kdkj ds osru

ekuns;@ikfjJfed ls jkf”k dh dVkSrh ds funs”k ds lkFk fpfàr dh tk;sxhA

¼5½ ;FkkfLFkfr] ukefufnZ"V yksd lsod ;k vihyh; izkf/kdkj ds fo#) foHkkxh; dk;Zokgh dh vuq”kalk

dh fLFkfr esa iqufoZyksdu izkf/kdkj mlds fo#) fuxZr vkns”k lacaf/kr fu;qfDr izkf/kdkj dks HkstsxkA

¼6½ tgk¡ iqufoZyksdu izkf/kdkj vihyh; izkf/kdkj ds vkns”k eas dksbZ la”kks/ku djrk gS ogk¡ og ,sls

vkns”k dh izfrfyfi vihyh; izkf/kdkj ,oa mi&fu;e¼4½ esa vf/klwfpr inkf/kdkfj;ksa dks HkstsxkA

16- naM dh olwyhA& fu;e&15 ds mi&fu;e¼4½ ds v/khu naM vf/kjksfir fd;s tkus ds vkns”k dh izfr

ds izkIr gksus ij] lacaf/kr izkf/kdkj ;FkkfLFkfr] ukefufnZ"V yksd lsod ;k vihyh; izkf/kdkj ds] ;k

vihyh;@iqufoZyksdu

izkf/kdkj

}kjk

fofuf’pr

inkf/kdkjh

,oa

deZpkjh

ds]

vxys

osru@ekuns;@ikfjJfed ls naM dh olwyh djk;sxk vkSj mls lacaf/kr 'kh"kZ ds varxZr tek djsxk

vkSj pkyku dh ,d izfr lacaf/kr vihyh;@iqufoZyksdu izkf/kdkj dks HkstsxkA

¼2½ ;fn iqufoZyksdu ds nkSjku vihyh; izkf/kdkj ds vkns”k esa dksbZ la”kks/ku fd;k tkrk gS rks lacaf/kr

izkf/kdkj ,sls vkns”k dk dk;kZUo;u lqfuf”pr djk;sxkA

17- vf/kfu;e ds v/khu lHkh fu"ikfnr ekeyksa ds vfHkys[kksa dk j[k&j[kkoA& ukefufnZ"V yksd lsod]

vihyh; izkf/kdkj] rFkk iqufoZyksdu izkf/kdkj fofgr izi=ksa esa lHkh ekeyksa ds vfHkys[k j[ksaxsA

18- izlkj.k ,oa izf”k{k.kA& jkT; ljdkj] foÙkh; ,oa vU; lalk/kuksa dh miyC/krk dh gn rd&

¼1½ bl vf/kfu;e ds v/khu izko/kkuksa dks /;ku esa j[krs gq, vf/kdkjksa dk iz;ksx fd;s tkus ds fy,

turk] [kkldj vykHkkfUor leqnk;ksa] dh le>nkjh esa vfHko`f) ds fy, vfHk;ku ,oa dk;ZØe

fodflr ,oa vk;ksftr dj ldsxh(

¼2½ yksd izkf/kdkjksa dks] mi&fu;e¼1½ esa lanfHkZr dk;ZØeksa ds fodkl ,oa vk;kstu esa Hkkx ysus

vkSj Lo;a ,sls dk;ZØe dk ftEek ysus ds fy, izksRlkfgr dj ldsxh(

¼3½ vf/klwfpr lsokvksa ,oa le;&lhek] vkSj vkosnuksa ds fy, izfd;k] ds laca/k esa yksd izkf/kdkjksa

}kjk ;FkkFkZ lwpuk ds le; ij ,oa izHkkoh izlkj.k dh vfHko`f) dj ldsxh] vkSj

¼4½ ;FkkfLFkfr] ukefufnZ"V yksd lsod] vihyh; rFkk iqufoZyksdu izkf/kdkjksa dks] vf/kfu;e ds

v/khu dÙkZO;ksa ds laca/k esa izf”k{k.k ns ldsxhA

¼5½ jkT; ljdkj ,d ekxZnf”kZdk ladfyr dj ldsxh ftlesa ,d vklku O;kid :i ,oa jhfr

esa ,slh lwpuk ladfyr jgsxh tSlh fdlh O;fDr] tks bl vf/kfu;e ds v/khu vius vf/kdkjksa dk

iz;ksx djus dh bPNk j[krk gks] }kjk ;qfDr;qDr :i esa visf{kr gksA

4

बहार गजट (असाधारण), 5 मई2011

¼6½ jkT; ljdkj] ;fn vko”;d gks] mi&/kkjk¼5½ esa fufnZ"V ekxZn”kZuksa dks fu;fer vUrjky ij

v|ru ,oa izdkf”kr djsxh] ftlesa [kkldj ,oa mi&fu;e¼5½ dh O;kidrk ij izfrdwy izHkko Mkys

fcuk&

¼i½ bl vf/kfu;e ds mís”;(

¼ii½ jhfr ,oa :i ftlesa ukefufnZ"V yksd lsod ;k vihyh; izkf/kdkjksa ls lsok,¡ ds fy,

vuqjks/k fd;k tk;sxk(

¼iii½ lsok nsus esa foyEc ;k budkj ds laca/k esa dkuwu ds varxZr miyC/k lHkh mipkj]

vihy nkf[ky djus dh jhfr lfgr(

¼iv½ bl vf/kfu;e ds vuqlkj lsok,¡ ysus ds laca/k esa fd;s x;s ;k fuxZr dksbZ vfrfjDr

fofu;ekoyh ;k ifji= 'kkfey jgsaxsA

19- dk;kZUo;u dk vuqJo.kA& lwpuk ,oa lapkj rduhd ds mi;ksx ds ek/;e ls lsok ifjnku lfgr] bl

vf/kfu;e ds v/khu vf/klwfpr lsokvksa ds lle; ifjnku vkSj vf/kfu;e ds fofHkUu izko/kkuksa ds

dsUnzhÑr vuqJo.k ds fy, jkT; ljdkj ,d iz.kkyh iqj%LFkkfir djsxhA

fcgkj&jkT;iky ds vkns”k ls]

nhid dqekj]

ljdkj ds iz/kku lfpoA

03 ebZ] 2011

la0 3@,eŒ&72@2011&1354] vf/klwpuk laŒ 1353 fnukad 03 ebZ] 2011 dk fuEufyf[kr v¡xjsth

vuqokn fcgkj&jkT;iky ds izkf/kdkj ls ,rn~}kjk izdkf”kr fd;k tkrk gS tks Hkkjr&lafo/kku ds vuqPNsn 348

ds [kaM¼3½ ds v/khu v¡xjsth Hkk"kk esa bldk izkf/kÑr ikB le>k tk;sxkA

fcgkj&jkT;iky ds vkns”k ls]

nhid dqekj]

ljdkj ds iz/kku lfpoA

The 3rd May 2011

No. 3/M-72/2011–1353—In exercise of the powers conferred by Section-13(1) of

the Bihar Right to Public Services Act, 2011 (Bihar Act 04 of 2011) the Government of

Bihar is pleased to make the following Rules:-

Bihar Right to Public Services Rules, 2011

1. Short title and commencement.—(1) The short title of these rules shall be Bihar

Right to Public Services Rules, 2011

(2) These shall come into force from the date of notification in the official Gazette.

2. Definitions.—(1) In these Rules, unless the context otherwise requires:

(a) ‘Act’ means the Bihar Right to Public Services Act 2011;

(b) ‘Format’ means format annexed with these Rules;

(c) ‘Prescribed Format’ means formats prescribed by the concerned department

delivering a notified service under the Act;

(d) ‘Section’ means Section of the Act;

(2) The meaning of words and explanations which have been used in these Rules but

not defined shall be that which has been given for them in the Act.

3. Power of Designated Public Servant to authorize for receiving the applications.—

The Designated Public servant shall have the power to authorize by order any of

his/her subordinate officer/staff for receiving the applications and giving

acknowledgement.

4. Issuing acknowledgement to Applicants.— The Authorized person under Rule 3

shall give acknowledgement to applicant in the prescribed format and in case any

necessary documents have not been enclosed with the application then the same

shall be clearly mentioned on the acknowledgment and in such acknowledgments

stipulated time limits shall not be mentioned.

5

बहार गजट (असाधारण), 5 मई 2011

However, if all the necessary documents have been enclosed with the application

and the application is complete in all respects, then the stipulated time limit shall be

mentioned.

5. In the event a service is denied or delayed the Designated Public Servant shall

communicate to the person eligible and/or applying for the service:

a. The reasons for such denial or delay.

b. The period within which an appeal against such denial or delay be

preferred; and

c. The particulars, including all available contact information of the relevant

Appellate Authority under the general provisions of this Act or any other

Act as per Section 6(1) as the case may be.

6. Public holidays shall not be included in the stipulated time limit.— Public holidays

shall not be included in the stipulated time limit for providing the services. That is,

the time limit will be days specified plus the number of public holidays.

7. Display of information on Notice Board.Ñ Designated Public servant shall, for the

convenience of common public, cause to display all relevant information related to

services on the notice board that has been put up in the office for easy view. All the

necessary documents that are required to be enclosed with the application for

receiving the notified services shall be displayed on the Notice Board. In addition to

the details in the prescribed format, the Notice Board shall also include the details of

how an appeal can be made, as also all the necessary documents that should be

attached to an appeal.

In the event of non-display of such information in the public domain, the

authority shall initiate appropriate action against the Designated Public Servant.

8. Penalty.— With reference to section 7 (1) (a) of the Act, the penalty will be a lump

sum amount that shall not be less than 500 rupees and not more than 5000 rupees.

With reference to Section 7 (1) (b) the penalty will be Rs.250 per day of delay, with

the proviso that the total penalty in any one case shall not exceed Rs.5000.

With reference to Section 7 (2) of the Act, the penalty will be a lump sum amount

not less than Rs.500 and not exceeding Rs.5000.

A penalty that is imposed under the Act will be recovered from the salary/

honorarium/ remuneration of the concerned Designated Public Servant or Appellate

Authority. The head for depositing amount of penalty shall be determined after

obtaining concurrence of the office of the Accountant General.

9. Relaxation in Appeal Fee.— No fee shall be levied for first appeals or second

appeals.

10. Procedure of application for First and Second Appeals.—

Following information shall be included with application for any First and Second

Appeals to Appellate Authority, or Reviewing Authority i.e.,

(1) Name and address of applicant or person asking for First and Second Appeals.

(2) To the extent possible, name and address of Designated Public Servant/

Appellate Authority against whose decision the First or Second Appeal has

been presented.

(3) Gist of the order against which the First or Second Appeal lies.

(4) Date of application along with name and address of the Designated Public

Servant if the appeal is made against non-receipt of acknowledgement of the

applications.

(5) Basis for First or Second Appeal.

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बहार गजट (असाधारण), 5 मई2011

(6) Relief asked for.

(7) Any other related information that may be necessary for determining the First

or Second Appeal.

11. Documents to be enclosed with First or Second Appeal.—

With every First or Second Appeal following documents shall be enclosed:

(1)

Table of Contents of documents enclosed with First or Second Appeal.

(2)

Self attested copy of the order against which the First or Second Appeal is

being made.

(3)

Copies of documents mentioned in the application for First or Second Appeal.

(4)

The Designated Public Servant or the Appellate Authority should provide

proof of deposit of penalty in case of application for second appeal; without

such proof no application, if is presented for appeal, shall be accepted.

12. Process in decision on First or Second Appeal.—

In the decision on First or Second Appeal,

(1)

Concerned documents, public records or their copies shall be reviewed.

(2)

In exceptional circumstances, any officer may be authorized for required

investigation.

(3)

The Designated Public Servant or Appellate Authority may be summoned at

the time of review for a hearing.

13. Process of communicating the information of hearing.—

Information of hearing of the application for First or Second Appeal shall be

communicated in one of the following manners:-

(1)

By the party himself/herself.

(2)

By hand delivery through special messenger.

(3)

By registered post acknowledgment receipt.

(4)

Through the department, in case of review.

14. Individual presence of applicant/Designated Public Servant/Appellate Authority.—

(1)

In

all

situations,

the

hearing

date

shall

be

communicated

to

applicant/Designated Public Servant/Appellate Authority at least 7 days in

advance.

(2)

As the case may be, an applicant/Designated Public Servant/Appellate

Authority shall make himself present during the hearing of First or Second

Appeal application or can take the option of not attending.

(3)

Where it is clear that such circumstances exist due to which an

applicant/Designated Public Servant/Appellate Authority,, as the case may be,

is/are not able to be present in hearing, in those cases before taking a final

decision one more chance shall be given to the applicant/Designated Public

Servant/Appellate Authority or such necessary action shall be taken as is

deemed fit.

(4)

If any party remains absent on the date of hearing even after the information

of hearing being duly executed to him/her, then, the application for First or

Second Appeal, as the case may be, shall be decided in absentia.

15. Order in First or Second Appeal.—

(1)

First or Second Appeal order, as the case may be, shall be read during the

open hearing and shall be in writing from Appellate Authority or Reviewing

Authority.

(2)

Copy of first appeal order shall be given to applicant and Designated Public

Servant.

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बहार गजट (असाधारण), 5 मई 2011

(3)

Copy of second appeal shall be given to applicant, Designated Public Servant

and Appellate Authority.

(4)

In the case of imposition of penalty Appellate/Reviewing Authority shall mark

copy of such order to the concerned authority with instructions to deduct the

amount from the salary/honorarium/remuneration of the Designated Public

Servant/Appellate Authority as the case may be.

(5)

In the event of recommendation for departmental enquiry against Designated

Public Servant or the Appellate Authority, as the case may be, the Reviewing

Authority shall send orders issued against him/her to the concerned appointing

authority.

(6)

Where the Reviewing Authority makes any amendment in the order of the

Appellate Authority then he/she shall send a copy of such order to the

Appellate Authority and officers notified under sub rule (4).

16. Recovery of Penalty. –

(1)

The concerned authority shall cause to recover the penalty from the next

salary/honorarium/remuneration of the Designated Public Servant or the

Appellate

Authority

or

officers

and

staff

as

decided

by

the

Appellate/Reviewing Authority, as the case may be, upon receipt of copy of

order for imposing penalty under sub-rule (4) of rule 15 and shall deposit it

under the concerned head and send a copy of challan to concerned

Appellate/Reviewing Authority.

(2)

In case any amendments are made in the Appellate Authority’s order during

review then the concerned authority shall cause to ensure that such orders are

implemented.

17. Maintenance of records of all disposed cases under the Act.— The Designated

Public Servant, Appellate Authority, and Reviewing Authority shall maintain

records of all the cases in the prescribed formats.

18. Dissemination and Training.—

The State Government may, to the extent of availability of financial and other

resources

(1) Develop and organize campaigns and programmes to advance the

understanding of the public, in particular of the disadvantaged communities,

as to how to exercise the rights contemplated under this Act.

(2) Encourage public authorities to participate in the development and organization

of programmes referred to in clause 18 (1) above and to undertake such

programmes themselves.

(3) Promote timely and effective dissemination of accurate information by public

authorities about the notified services and timelines, and the processes for

applications, and

(4) Train Designated Public Servants, Appellate and Reviewing Authorities, as the

case may be, of their duties under the Act.

(5) The State Government may compile a guide containing such information, in an

easily comprehensible form and manner, as may reasonably be required by a

person who wishes to exercise any right specified under this Act.

(6) The State Government shall, if necessary, update and publish guidelines

referred to in sub section (5) above at regular intervals which shall, in

particular and without prejudice to the generality of the sub-section (5) above,

include:

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बहार गजट (असाधारण), 5 मई2011

(i) the objects of this Act;

(ii) the manner and the form in which request for services shall be made to the

designated public servant or appellate authorities;

(iii) all remedies in law available regarding a delay or denial of service,

including the manner of filing appeals;

(iv) any additional regulations or circulars made or issued in relation to

obtaining services in accordance with this Act;

19. Monitoring of Implementation.—

The State Government shall introduce a system for centralized monitoring of the

timely delivery of notified services, including service delivery through use of

Information and Communication Technologies, and for monitoring various

provisions of the Act.

By order of the Governor of Bihar,

DEEPAK KUMAR,

Principal Secretary to Govt.

————

अधी0क, सिचवालय मुिणालय,

बहार, पटना ारा ूकािशत एवं मु6ित।

बहार गजट (असाधारण) 183-571+1000-ड0ट0पी0।

Website: http://egazette.bih.nic.in