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STATE TRAINING POLICY : EMPOWERING THROUGH PERSONNEL
State Training Policy
I. Preamble
The fundamental objective for governments in democratic polities
becomes abundantly clear in the most commonly known definition of democracy.
It is the 'of the people' component which explains the rationale. People's needs,
aspirations and developments, therefore, determine the objective of governance.
Given the fast-paced nature of changing times, goals and processes of
administration also need to keep pace with times.
Therefore it is imperative for the government to ensure that its
administrative machinery fulfills socio-economic aspirations of its people, while
being cognizant of the dynamic processes of development. This is possible when
human resources available to government, are fully locked into the objectives of
government and also equipped to attain them. This translates into equipping all
new entrants of various civil services with required skills, knowledge and
attitudes. It also entails re-training or suitably modifying and upgrading skills,
knowledge base and attitudes of those already employed.
It calls for a concerted effort and well-conceived policy for human
resource development of Government personnel transforming them into an
effective and efficient tool of governance for meeting challenges of development -
Social, Economic and Political. A well-crafted training policy is necessary for
performance enhancement, as well as upgradation of knowledge and skills of all
3
बहार गजट (असाधारण), 20 )दस+ बर 2011
personnel. It would address current and future economic and social concerns,
infuse modernity in thinking, while enabling reorientation of administrative
systems.
II. Vision
The state's training policy envisages developing its human resources to
successfully address social, economic and political challenges of current times as
well as those of future. The future is as important as the present in a situation in
which policy interventions become outdated if they are tuned only to addressing
present day's problems. Necessarily, governments have to plan for tomorrow in
addition to grappling with the numerous problems of today.
Translating policy statements into actionable and doable programs is the
task of public administration and the human resources that comprise it. Preparing
them to discharge their responsibilities is the purpose of this training policy.
Capacity development of the state's human resources is therefore, an essential
requirement for fulfilling people's aspirations, delivery of services, and ensuring
all-round development while providing good governance.
III. Objectives
The fundamental premise of this training policy is that better governance
and improved service delivery is possible by empowering public officials to be
principal catalysts for holistic and equity-based development. At a systemic level,
a well-designed training policy will enable coordination among different
stakeholders and create synergies. Cutting across all organizations and levels, it
will also engender a common organizational culture as well as a commitment to
common organizational goals.
The objectives of the Training Policy are
(i)
Competency development in knowledge & skills
(ii)
Imbibe right attitudinal orientation
(iii)
Develop professionalism in the administrative machinery
(iv)
Ensuring a citizen-friendly approach of civil servants making
them a sensitized, accountable, effective and efficient work
force
(v)
Transform bureaucracy into Change Managers
(vi)
Make the work force tech-savvy and receptive to new ideas and
delivery methods
(vii) Enhance commitment and ensure buy-in into State's perspective
plans.
At the core of this policy is the objective of creating a citizen-friendly
administrative machinery. In addition to making it an effective and efficient pool
of human resources, the policy is also aimed at enhancing sensitization towards
people's needs and aspirations
The fundamental objective of the Training Policy is to imbue the entire
work force with the knowledge, skills and attitudes required for carrying out State
policies of today and the future. The policy aims at developing professionalism
among all the personnel. It aims to engender an appreciation for sectoral
specialization as well as professional attitudes towards work.
The policy is geared towards enhancing competencies and capacities to
further State goals. The process is continuous, which begins at an employee's
induction and continues throughout his/her career span. The policy is also
designed to revise skills, knowledge and attitudes of serving personnel on a
4
बहार गजट (असाधारण), 20 )दस+ बर 2011
continuing basis to ensure their enduring commitment. In addition, the policy also
provides for refresher training whenever any staff assumes new responsibilities on
transfer or promotion.
IV. Scope
The State Training Policy is comprehensive in its coverage. All important
stakeholders are included as partners in the state's quest for all-round
development. Extending coverage across all wings of government and all levels of
personnel, training is sought to be imparted to all in Civil Services, from the front-
lines at cutting-edge to those involved in policy making, from lowest rung to the
highest echelon.
Training is designed to address the appropriate level of Civil Services,
which can be broadly divided into three levels:
i. The lower level functionaries, comprising mostly members of
Group 'D' services and lower ranks of Group 'C' services.
ii. Supervisory and middle management personnel,(mostly members
of Group 'B' services, but including higher rungs of Group 'C' at
one end and lower ranks of Group 'A' at the other).
iii. Group 'A' services and members of All India Services, who
constitute senior management levels of administration.
V. Policy Initiatives
The training policy is comprehensive, which addresses the complete
requirements of the State. Several parts of the policy are novel and are aimed at
not only devising a comprehensive training coverage for all civil servants of Bihar
but also change and modernize the manner in which it is imparted. Coverage and
training infrastructure has been conceived in a totally comprehensive manner.
1.
All officers and employees of government to receive induction training at
the time of joining service, whether by direct recruitment, promotion or
lateral selection.
2.
While deciding inter-se seniority of State Civil Servants, due consideration
to be given to their performance during induction training.
3.
In-service training is mandatory for promotions, especially between
different grades. This is particularly true of all promotions that are
selection-based. Before every promotion, it shall be mandatory for all
personnel to attend a short-term, sector specific training course for
preparing them to handle higher responsibilities.
4.
Continued emphasis is placed on in-service training. All officers and
employees shall receive in-service training at suitable intervals, not
exceeding ten years. A minimum of 3 weeks training for the lowest
category of government employees to a maximum of 104 weeks for higher
levels, spread over the entire career span, is proposed to fulfill training
objectives. At the lowest level, a week's training, once in at least one
decade of service, is deemed to meet the minimum requirement.
5.
Prior to designing specific training programmes, every department/
organization will conduct preparatory exercises eg. analysis of goals and
objectives, training need analysis, etc. for determining training
interventions.
6.
In consultation with BIPARD and, as required, other consultants/ experts,
every
department/organisation
is
expected
to
prepare
training
5
बहार गजट (असाधारण), 20 )दस+ बर 2011
programmes, specially designed to meet requirements of departmental
services and officers, of different grades. Nodal officers will be appointed
in each department and organization with specific responsibilities for
ensuring implementation of the departmental/organizational training plan.
7.
Work-flow templates shall be developed in every department and
organization with training reserves, at all levels. Revised work allocations
to be prepared without factoring training reserve, as if their numbers did
not exist. Spatial and functional considerations to be addressed in the work
flow reorganization.
8.
Officers and employees belonging to specialist cadres shall receive
training to improve specialized knowledge and skills.
9.
Apart from specialized programmes, emphasis will also be on training for
attitudinal changes, increasing the levels of commitment, self confidence
and motivation.
10.
For better utilization of training facilities and infrastructure, available with
training institutes of different departments and organizations, BIPARD
shall be a facilitator in framing departmental vision, objectives of training,
and training needs analysis. BIPARD shall oversee and coordinate training
activities in all departments.
11.
Overseas training will be continued on an entirely need-based criteria and
shall aim, predominantly, at drawing lessons from successful cross-
country experiences. Only institutions of repute shall be used for this
purpose. Overseas training will be arranged between 10th and 20th years of
an individual's service.
The practice of funding most overseas training programmes through
multilateral arrangements shall be continued. With a view to maximize
gains from overseas training, adequate pre-training preparation and post-
training follow-up will be mandated.
11.
Training institutions shall be encouraged to diversify training, research
and project activities to cater to growing requirements of organizations
and functional groups inside and outside the Government, to enable them
to attain self-reliance and rich institutional experience.
12.
The concept of "once a trainer always a trainer" will be emphasized.
Expertise developed as a trainer shall be utilized even after the individual
returns to his/her parent department/organization, making him/her a
resource person within his/her parent department/ organization or outside.
13.
Reputed NGOs, CBOs, and other institutions of renown shall also be used
as training resources.
14.
Training resources will be developed in a decentralized manner.
Divisional headquarters are recognized as regional training hubs and
adequate training infrastructure will be developed in these locations.
Developing libraries and data centers at regional locations is also an
important component of the policy.
15.
Basic training infrastructure to be created in a decentralized manner
through Extension Training Centers, as well as utilizing resources
available with universities, colleges, and other academic and training
institutions.
16.
E-learning infrastructure to be created in districts and other field
formations.
6
बहार गजट (असाधारण), 20 )दस+ बर 2011
17.
There will be increased emphasis on training activities in districts, sub-
divisions, blocks and other locations. In-situ training will also be
organized according to local requirements. Nodal officers to be appointed
at district, to oversee training activities in the field.
18.
Resource persons to be developed in districts, sub-divisions and, even
blocks. In addition to master-trainers and trainers among government
personnel, adjunct faculty will also be drawn from local educational
institutions, NGOs and other facilities.
19.
Distance learning will be widely encouraged. This will include satellite-
based instruction and training as well as self-learning modules.
20.
Master trainers to utilize e-learning capabilities, and will contribute to
developing and using specially designed course material.
21.
Course material, compendium of instructions to be developed for training
and reference purposes.
22.
Specialized regional institutions to be developed, as per requirement of
certain departments and organizations.
23.
Develop and create abiding relationships with institutions such as
LBSNAA, IGNOU, NIRD, IITs and other institutions.
VI. Training Budget
The training policy will be funded with adequate resources to fulfill its
objectives. Each department/organisation shall allocate 1.5% of its salary budget
to be used solely for the purpose of training. The numbers indicated are only
illustrative to show that adequate funds have been earmarked. By definition, the
funds so earmarked shall be used only for purpose of training and nothing else.
Departments and organizations with large budgetary allocations may spend less
than amount since the quantum of money available for training will be substantial
and adequate.
The funds so earmarked shall be used for training which shall include
classroom instruction, distance learning, field/exposure visits, seminars,
workshops conferences, and attachments with NGOs/ Industries as well as for
preparing instructional material, case studies, and other structured and un-
structured modules.
VII. Training Content and Thrust Areas
Within the ambit of such training programs, there shall be differing
emphasis based on level of trainees. Lower and middle level functionaries
belonging to Group D & C services will be provided functionally useful skills,
attitudinal orientation and also taught basics of multi-tasking. Functional skills
will include office management systems, filing procedures, information
technology and IT enabled services.
Those working at higher levels, belonging to higher ranks of Group C,
Group B and the junior rungs of Group A services will be imparted training in
supervisory skills, junior management skills, coordination, counseling and
interpersonal skills.
Personnel at higher levels of Group A services or members of All-India
Services
will
be
schooled
in
personality
building,
professional
excellence,leadership, policy analysis, strategic planning, and policy formulation,
apart from being trained in GOI interaction as well as developing holistic
perspectives.
7
बहार गजट (असाधारण), 20 )दस+ बर 2011
All training institutions in Bihar shall work in specific areas to design and
conduct training programmes in priority areas. Illustrative priorities include Land
records and Revenue Administration, Natural Resource Management which
encompasses water, soil and forest management as well as environment and
climate change, Tax management and Resource mobilization, Social Sector
programs for women, children, dalit and minorities, Disaster Management,
Performance Planning and Appraisal, Right to Information, Human Rights, Right
to Services, and Management of Training Institutes and their programs.
Cutting across all organizations and levels, certain themes and concerns
are considered Thrust Areas in this Training Policy. They have overarching
importance or relevance in the state's effort to face challenges and rise above
them. They are
(a) Information Technology
Considering the growing importance of Information Technology, the
training programmes should contain significant course inputs on the use of
information technology, especially focusing on its application for promoting
departmental effectiveness, efficiency and quality of service.
(b) Decentralized Planning and Development
Bihar is the first State to have granted 50% reservation for women in
PRIs system. Hence, training on decentralization is necessary. Training
programmes of all training institutions shall adequately focus on the
conceptual and experiential aspects of decentralized planning and people’s
participation.
There is also a continued thrust towards associating and involving
people in various government programs and processes. People's participation
can take the form of NGOs, CBOs or popular involvement. Broad-based
participation makes government policies more people-friendly in addition to
demystifying them.
(c) Procurement and Short-term Staffing
Traditional methods of procuring goods and services are not suitable in
several sectors. Market practices are changing and the traditional method of
tender and L1 is not found suitable in several areas. To keep pace with
changing times and trends, and yet obtaining top-quality goods and services at
optimal prices, requires a special focus on procurement and short-term
staffing requirements of different departments and organizations.
(d) Sunrise sectors and themes
Changing times brings new priorities. It is imperative for the state to be
abreast of these changes and make use of them in the pursuit of its objectives.
These could be the IT revolution of 90s, climate change in the new
millennium, and so on.
(e) Modern Management Concepts and Methods
It is imperative that different wings of Government are well-versed in
modern management concepts and methods, including public management,
HR concepts, etc.
(f) Innovation
Every department and organization will constantly aim for innovation.
In times of fast-paced change, the need to innovate is a constant consideration
to aim higher, do things better and provide services more efficiently.
8
बहार गजट (असाधारण), 20 )दस+ बर 2011
(g) Ethics and Integrity in Governance
A constant theme of governance is to maintain highest levels of
integrity and ethics. The message of ethics and integrity shall be constantly
repeated and reinforced. The aim of governance is the delivery of goods and
services in the most comprehensive and efficient manner. Without the process
being perceived as clean and pure, public perceptions are likely to be distorted
in case of corrupt and irregular practices. Hence, it is necessary to reinforce
the message of ethics and integrity and correlate ends with the adoption of
good means.
(h) Awareness of Governmental Machinery and procedures
A fundamental knowledge about governmental functions and processes is
essential in order to achieve optimal results. This involves knowledge about
central government, state government as well as the various tiers of
Panchayati Raj institutions.
(i) Networking with Prestigious Institutions
A need to interact with institutions that are situated outside government
is recognized for constant upgradation and pursuit of excellence in
governance. Networking with prestigious institutions enables government
machinery to be abreast of the latest ideas and techniques, as well as get an
idea about public perceptions, with third party feedback to government.
VIII. Roles and Responsibilities
The operationalisation of Training Policy is the responsibility of several
departments of the Government of Bihar. Each of them have clearly earmarked
action points and are duty bound to carry them out for its successful
implementation.
1. General Administration Department
• Establish and periodically review standards of competence for each
category of post in public service;
• Design incentives for receiving and imparting training;
• Incorporate changes in Annual Performance Appraisal formats to identify
training needs of each personnel for professional and organizational
growth;
• Ensure departmental interest and investment of time and effort in Human
Resource Development; and
• Amend service rules to establish benchmarks for each service and cadre,
determine priorities in postings, relate training with postings and
promotions, and make training mandatory.
2. Finance and Planning Departments
• Earmark budget for training and education for each department as a
percentage of personnel costs;
• Place a corpus fund at the disposal of BIPARD, and to replenish funds in
the corpus on an annual basis; and
• Assist BIPARD and other training institutions to obtain technical
assistance from external institutions and agencies.
3. All Administrative Departments/PSUs
• Draw up an organizational training vision and strategy, linked to its key
transformation goals, in consultation with stakeholders;
9
बहार गजट (असाधारण), 20 )दस+ बर 2011
• Translate training strategies into actionable training plans for each
category of public officials;
• Undertake gap analysis and training needs analysis, organizational and
individual;
• Initiate personnel development plans which address training and capacity
building for every member of the organization;
• Draw up training plans within nine months from the adoption of State
Training Policy, based on a detailed assessment of individual and
organizational training needs, and skills audit;
• Ensure integration of training plans into HR and organizational
development strategies, as well as the budgetary process;
• Review Mission Statements and Action Plans of the specialized Training
Institutes attached to the department;
• Create training division/cell/unit in each department/organization,
nominating a nodal officer as training coordinator, identify and induct
resource persons, and prepare training material in consultation with
BIPARD;
• Formulate training reserve policy and revise work flow templates with
estimation of available personnel; and
• Make it difficult for personnel to avoid training, by laying down tough
criteria for obtaining waivers.
4. BIPARD
• Provide leadership in training, as nodal institution of the State
Government;
• Assist GAD in operationalizing the Training Policy. Undertake module
mapping for different components of the Training policy;
• Catalogue best practices, training materials and manuals;
• Facilitate departments and organizations and their training organizations in
strengthening and upgrading common/specific infrastructure, preparing
special programmes, creating new training modules, organizing Training
of Trainers programmes, etc;
• Provide incentives for enhancing capabilities of all trainers;
• Coordinate activities of all State Level Training Institutes to create
synergies in the state's human resources;
• Undertake institutional networking with LBSNAA, NIRD, IIPA, SIRDs,
ATIs and other institutions of repute;
• Develop a pool of trainers, evaluators and other resource persons;
• Take up training of trainers and management of training courses;
IX. Creation of State Training Council
The State Training Policy will be overseen by a high-level committee
called the State Training Council. Its task is to oversee operationalization of the
Training policy as well as to monitor its progress. It shall also ensure that
Training Plans are drawn up by Cadre Controlling authorities, syllabi are prepared
and training activity take place according to Perspective Plans, Annual Plans and
periodic reviews.
The State Training Council shall identify benchmarks of the
transformation objectives, and also rely on surveys of public perceptions as
required. It shall monitor and evaluate outputs and outcomes of training, approve
10
बहार गजट (असाधारण), 20 )दस+ बर 2011
reports and returns and periodically review and assess training methods, curricula
and content. Further, it shall enable emergence of knowledge networks.
The creation of State Training Council is the responsibility of General
Administration Department, Government of Bihar. The State Training Council
shall be headed by Chief Secretary and shall include senior public servants, non-
governmental experts and other eminent personalities. In addition to the Chief
Secretary as the Chairman of the Committee, other public servants shall include,
at a minimum, Development Commissioner, Principal Secretary/Secretary of
General Administration, Finance Departments as members. Director General,
BIPARD will be Member Secretary and will be notified as Secretary/Principal
Secretary, Training.
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————
अधी.क, सिचवालय मुिणालय,
बहार, पटना ारा ूकािशत एवं मु)ित।
बहार गजट (असाधारण) 763-571+10-ड0ट0पी0।
Website: http://egazette.bih.nic.in