The B

EX

PUBLI

(NO.PATNA 1211) PA

BIHAR ELECTRIC

No. BERC SMP-1

on it by sub-sections (r)

to (7) of section 42 of th

powers enabling it in

Commission hereby am

Forum, Electricity Omb

2017 which was publish

2017.

1.

Short

Title,

E

Interpretations–

1.1

These

Regulatio

Regulatory

Com

Forum, Electric

(First Amendmen

1.2

These Regulation

in the "State of Bi

1.3

These Regulation

notification in the

1.4

These Regulation

standards of per

REGISTERED

Bihar Gaze

XTRA ORDINARY

SHED BY AUTHORITY

13 KARTIKA 1941(S)

ATNA, MONDAY, 4TH NOVEMBER 2019

CITY REGULATORY COMMISSION, PA

-----------

NOTFICATION

The 30th October, 2019

19/2019/05––In exercise of the powers

) and (s) of section 181 read with sub-s

he Electricity Act, 2003 (36 of 2003) an

n this behalf, the Bihar Electricity

mends the BERC (Consumer Grievance

budsman and Consumer Advocacy) R

hed in Bihar Gazette No. 993 dated 23

Extent,

Commencement,

Definiti

ns

may

be

called

the

"Bihar

E

mmission

(Consumer

Grievance

city Ombudsman and Consumer

nt) Regulations, 2019".

s shall be applicable to all distribution

ihar" in their respective licensed areas.

ns shall come into force from the da

e Official Gazette.

ns shall be construed harmoniously

rformance of the distribution licensee

NO. PT.-40

ette

ATNA

s conferred

sections (5)

nd all other

Regulatory

e Redressal

egulations,

3rd October,

ions

and

Electricity

Redressal

Advocacy)

n licensees

ate of their

y with the

es and the

2

BIHAR GAZETTE (EXTRA) 4TH NOVEMBER 2019

Electricity Supply Code specified by the Commission under the

provisions of Clauses (x) and (za) of sub-section (2) of section 181

of the Act. In case of any inconsistency with these Regulations, the

standards of performance of the distribution licensees and the

Electricity Supply Code shall prevail.

2.

Amendment in Regulation 2 –

(i)

Regulation 2.4(a)(i) shall be substituted by the following:-

"2.4(a)(i) The First Member shall be the Chairperson of the

Forum. The First Member (Chairperson) should be a retired Judicial

Officer not below the rank of Additional District and Sessions Judge

or a retired Officer of Bihar Administrative Service not below the

rank of District

Magistrate/ Additional Collector or

retired

Superintending Engineer of the licensee or equivalent post. They

should have minimum 20 years of experience. Preference shall be

given to the officer having experience of Judicial/Quasi Judicial

work and/or has shown capacity in dealing with problems relating

to Electricity Regulatory matter and familiar with the consumers

affairs service".

(ii)

Regulation

2.4(a)(iii)

shall

be

substituted

by

the

following:-

"The Third Member shall be Independent Member. The person

shall be a representative of a registered society/NGO/ consumer

organisation having one of its main objectives as consumer

protection with at least 5 years of standing or alternatively the

representing member should have five years of experience in

consumer-related matters or a person of stature and repute having

at least five years exposure and experience of consumer affair and

the minimum qualification shall be graduate in any discipline from a

recognized university.

Provided that, a person applying for the post of

Independent Member of the Forum shall not have been in the

employment in any capacity under, or agency of, the Distribution

Licensee for a minimum period of three (3) years prior to being

appointed Independent Member of the Forum".

(iii)

Regulation 2.8 shall be substituted by the following :-

"The maximum age for appointment to the post of Chairperson

and Third Member should be 62 years as on the last date of receipt

of application. The minimum age for Third Member (Independent

Member) shall be 35 years on the last date of receipt of the

applications."

(iv)

Regulation 2.15 shall be substituted by the following :-

"The sitting fees, honorarium and/or other allowance

(collectively "Remuneration") payable to the Chairperson shall be

decided by the licensee with the approval of the Commission.

The Independent Member shall be entitled for per sitting

remuneration of Rs. 2,500/- (Rupees Two Thousand Five Hundred)

only including T.A. for each day of participation in the Forum's

proceedings and work".

3

BIHAR GAZETTE (EXTRA), 4TH NOVEMBER 2019

(v)

Regulation 2.42 shall be substituted by the following :-

"A complainant, distribution licensee or any other person who

is a party to any proceedings before the Forum may either appear in

person or authorise any person to present his/her case before the

Forum and to do all or any of the acts for the purpose".

By order of the Commission,

Rameshwar Pd. Das,

Secretary.

————

PUBLISHED AND PRINTED BY THE SUPERINTENDENT,

BIHAR SECRETARIAT PRESS, PATNA.

Bihar Gazette (Extra) 1211—571+400—E-gazette

Website: http://egazette.bih.nic.in