, Citizen Charter, Public Grievance RedressalService Capability.
Clients
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Services for client (Revenue Registration & Land Reforms
Department)
| Sl. No. | Services | Time Limit | Redressal of Grievance | NaN |
| 1 | 2 | 3 | NaN | |
| 1 | Leave Sanction i Casual ii Special iii E.L. | i. Before the date of proposed leave or on the same date of leave. ii. Before the date of proposed leave or on the same date of leave. iii. Before the date of proposed leave or 10 working days . | Redressal of the Grievances to be done by Allegation Section of the department prescribed performa-03 working days compulsory documents-10 working days compulsory documents-10 working days | NaN |
| 2 | Medical Reimbursement | i. Proposal to be sent for approval of medical board -03 working days ii. Proposal to be sent to DIC for approval of amount in case of post facto sanction-03 working days iii. Sanction order after DIC approval-03 working days | NaN | |
| 3 | ACP/MACP | According to Finance department resolution no. 2981, dated-01.09.2009 meeting on every six month | NaN | |
| 4 | Withdrawal From GPF | After Online Application-2 days. | NaN | |
| 5 | Leave Encashment | i. Letter to be sent for payable leave to A.G. Office/Finance department -03 working days ii. After receiving of payable leave information Issue of sanctioning Order -03 working days. iii. In case of Payment from head Quarter submission of bill to Treasury -03 working days. | NaN | |
| 6 | Group Insurance | 10 days | NaN | |
| 7 | Pension | After receiving all required documents in | NaN | |
| 8 | Promotion | On meeting all the Qualifications-10 working days | NaN | |
| 9 | Voluntary Retirement | On meeting all the Qualifications-10 working days | NaN | |
| 10 | Regularization of Service Period | On receipt of application with all compulsory documents-01 month | NaN | |
| 11 | Travel Allowance | On receipt of application with all | NaN | |
| 12 | Transfer Allowance | On receipt of application with all | NaN | |
| 13 | Home Loan | i. Sending requisition for Non-Encumbrance Certificate to Sub-registrar office-03 working days ii. Sending letter for seeking opinion from government pleader of civil court-03 working days iii. After receiving opinion from government pleader of civil court sending file to Law department for seeking its opinion -03 working days iv. After receiving opinion from Law department sending file to finance department for seeking its opinion -03 working days | NaN | |
| 14 | Motor Cycle/Motor Car Advance | Sending letter to finance department On receipt of application with all compulsory documents-10 working days | NaN | |
| 15 | Festival Advance | On receipt of application with all compulsory documents-10 working days | NaN | |
| 16 | Appointment on compassionate ground | On receipt of application with all compulsory documents-01 month | NaN |
Revenue Registration & Land Reforms Department.
Notified Services UnderRight to Service Guarantee Act.2011
| Sl. No. | Services | Designated Officer | Time limit | Ist Appellate Authority | Time limit for Disposal of Ist Appeal | 2nd Appellate Authority | Time limit for disposal of 2nd Appeal | NaN | |
| Notification No.- 1781/., Dated- 03.05.16 | NaN | ||||||||
| NOC under FRA 2006 (In case Forest Land including Deemed forest) | Deputy Commissioner | 60 days | Divisional Commissioner | 15 days | Secretary | 15 days | NaN | ||
| Notification No- 10576 ., Dated.-13.10.17 | NaN | ||||||||
| 1 | Registration of organisation | Inspector General Registration | 45 days | Secretary, Revenue Registration & Land Reforms Department | 15 days | Member of Board of Revenue | 15 days | NaN | |
| 2 | Registration of Partnership firm | Deputy Inspector General Registration | 45 days | Inspector General Registration | 15 days | Secretary, Revenue Registration & Land Reforms Department | 15 days | NaN | |
| 3 | Transfer of Land under Section 41 of the CNT Act 1908 | Deputy Commissioner | 90 days | Divisional Commissioner | 15 days | Secretary, Revenue Registration & Land Reforms Department | 15 days | NaN | |
| 4 | Transfer of Land under Section 46 of the CNT Act 1908 | Deputy Commissioner | 90 days | Divisional Commissioner | 15 days | Secretary, Revenue Registration & Land Reforms Department | 15 days | NaN | |
| 5 | Transfer of Land under Section 49 of the CNT Act 1908 | Deputy Commissioner | 90 days | Divisional Commissioner | 15 days | Secretary, Revenue Registration & Land Reforms Department | 15 days | NaN | |
| 6 | Measurement of Land | Circle Officer of respective Circle (Anchal Adhikari) | 30 days | Land Reforms Deputy Collector | 07 days | Deputy Commissioner | 07 days | NaN | |
| 1 | Land Acquisition through compulsory land acquisition (In case of Project involing Land Acquisition under Right to Fair Compensation and Transparency in Land Acquisition Rehabilitation and Re-settlement Act, 2013) | Deputy Commissioner | One month | Divisional Commissioner | 15 days | Secretary | 15 days | NaN | |
| 2 | Tribal Development Plan approval/Clearance (Land acquisition involving displacement of Scheduled Tribes under Right to Fair | Deputy Commissioner | One month | Divisional Commissioner | 15 days | Secretary | 15 days | NaN |
| Compensation and Transparency in Land Acquisition Rehabilitation and Re-settlement Act. 2013) | ||||||||||||||||||
| 3 | Approval of R&R scheme for land acquisition (In case of project involving Land Acquisition under Right to Fair Compensation and Transparency in Land Acquisition Rehabilitation and Re-settlement Act, 2013) | Additional Collector | Two Months | Deputy Commissioner | 15 days | Divisional Commissioner | 15 days | |||||||||||
| i | Report by Administrator | |||||||||||||||||
| ii | Review by Collector | Deputy Commissioner | 15 days | Divisional Commissioner | 15 days | Secretary | 15 days | |||||||||||
| iii | Publication of approved RR Schemes by Commissioner U/R | Divisional Commissioner | 15 days | Secretary | 15 days | Development Commissioner | 15 days | |||||||||||
| Notification No.-11086 Ra-, Dated.- 29.12.2015 | ||||||||||||||||||
| 1 | Disposal of mutation cases (Without objection) | Circle Officer | 30 days | Land Reforms Deputy Collector | 30 days | Collector/ Additional Collector | 30 days | |||||||||||
| 2 | Disposal of mutation cases (With objection) | Circle Officer | 90 days | Land Reforms Deputy Collector | 30 days | Additional Collector | 30 days | |||||||||||
| 3 | Issue of Correction Slip after the date of final Order in mutation cases | Circle Officer | 03 days | Land Reforms Deputy Collector | 30 days | Additional Collector | 30 days | |||||||||||
| 4 | Issue of Land Possession Certificate | Circle Officer | 10 days | Land Reforms Deputy Collector | 30 days | Additional Collector | 30 days | |||||||||||
| 5 | Issue of Income Certificate | B.D.O./ Circle Officer | Application with recommenda tion of regional staff -15 days | S.D.O. | 15 days | Deputy Commissioner | 15 days | |||||||||||
| 6 | Issue of Income Certificate | B.D.O./ Circle Officer | On Direct Application- 30 days | S.D.O. | 15 days | Deputy Commissioner | 15 days | |||||||||||
| Notification No.- 10605 / Ra., Dated-13.01.17 | ||||||||||||||||||
| 1 | Deed Registration | District Sub Registrar/Sub Registrar | 01 days | Deputy Commissioner -cum-District Registrar | 15 Working Days | Divisional Commissioner | 15 Working Days |
| Sl. No. | |||||||
| NOC under FRA 2006 (In case Forest Land including Deemed forest) | 60 | 15 | 15 | ||||
| 45 | ,, | 15 | , | 15 | |||
| 45 | 15 | , , | 15 | ||||
| , 1908 41 | 90 | 15 | , , | 15 | |||
| , 1908 46 | 90 | 15 | , , | 15 |
| , 1908 49 | 90 | 15 | , , | 15 | ||||||
| 30 | 7 | 7 | ||||||||
| 15 | 15 | |||||||||
| 15 | 15 | |||||||||
| (RFCTLARR Act, 2013 | 15 | 15 | ||||||||
| i | ||||||||||
| ii | 15 | 15 | 15 | |||||||
| iii | U/R RR | 15 | 15 | 15 |
| 1 | 30 | 30 | 30 | ||||||||||
| 2 | 90 | 30 | 30 | ||||||||||
| 3 | 03 | 30 | 30 | ||||||||||
| 4 | , | 10 | 30 | 30 | |||||||||
| 5 | 15 | 15 | 15 | ||||||||||
| 6 | 30 | 30 | 15 | ||||||||||
| 1 | 01 | 30 | 30 | ||||||||||
| 30 |