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Karnataka ExtraOrdinary Gazette · Government of Karnataka

ಕರ್ನಾಟಕ ಸೂಕ್ಷ್ಮ ಸಾಲ ಮತ್ತು ಸಣ್ಣ ಸಾಲ (ಬಲವಂತದ ಕ್ರಮಗಳ ಪ್ರತಿಬಂಧಕ) ಅಧಿನಿಯಮ, 2025 (ಕರ್ನಾಟಕ ಕಾಯ್ದೆ ಸಂಖ್ಯೆ 15, 2025) ರ ಸೆಕ್ಷನ್ 18 ರ ಉಪವಿಭಾಗ (2) ರ ಪ್ರಕಾರ, ಅಧಿಸೂಚನೆ

Published 21 October 2025

Department
Finance Department
Type
Extra Ordinary
Identifier
in.gazette.karnataka_eo.2025-10-21.9283
Languages
English, Kannada
Published at
Original source ↗

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(cid:315)(cid:175)ೇಷ (cid:170)ಾಜ(cid:205) ಪ(cid:294)(cid:206)(cid:144)ೆ

21 2025 29 1947)

BENGALURU, TUESDAY, 21 OCTOBER, 2025 AASHWAYUJA 29, SHAKAVARSHA 1947)

. 666 No. 666 ¨sÁUÀ – 4J Part – IVA

GOVERNMENT OF KARNATAKA

No. FD-CAM/23/2025 Karnataka Government Secretariat,

M. S. Building, Bengaluru, Date: 17.10.2025.

NOTIFICATION

Whereas the draft of the Karnataka Micro Loan and Small Loan (Prevention of Coercive Actions) Rules, 2025 was published as required by sub-section (2) of section 18 of the Karnataka Micro Loan and Small Loan (Prevention of Coercive Actions) Act, 2025 (Karnataka Act No. 15 of 2025) in Notification No. FD- CAM/23/2025 Bengaluru, dated: 06.08.2025 in Part- IVA, No. 444 of the Karnataka Gazette Extra-ordinary dated: 11.08.2025, inviting objections or suggestions from all the persons likely to be affected thereby within fifteen days from the date of its publication in the Official Gazette.

And whereas, the said Gazette was made available to the public on 11.08.2025;

And whereas objections and suggestions received by the Government in respect of the said draft within period specified above have been considered by the State Government.

Now, therefore, in exercise of the powers conferred by section 18 of the Karnataka Micro Loan and Small Loan (Prevention of Coercive Actions) Act, 2025 (Karnataka Act No. 15 of 2025), the Government of Karnataka, hereby makes the following rules, namely:-

(1)2

RULES

1. Title, commencement and application.- (1) These rules may be called the Karnataka Micro Loan and Small Loan (Prevention of Coercive Actions) Rules, 2025.

(2) They shall come into force from the date of their publication in the Official Gazette.

(3) The provisions of these rules shall not apply to the entities which are excluded in sub-section (3) of section 1.

2. Definitions.- (1) In these rules, unless the context otherwise requires the following namely:-

(a) "Act" means the Karnataka Micro Loan and Small Loan (Prevention of Coercive Actions) Act, 2025 (Karnataka Act 15 of 2025);

(b) "Authorized representative" means a person, other than an advocate, duly appointed and authorized in writing to represent the complainant in the proceedings before the Ombudsperson;

(c) 'Annexure' means Annexure appended to these rules;

(d) "Award" means an award passed by the Ombudsperson;

(e) "Banking" means as defined in the Banking Regulation Act, 1949 (Central Act No.10 of 1949);

(f) "Complaint" means a representation in writing or through other modes like e-mail, alleging deficiency in service on the part of a Lender and seeking relief from Ombudsperson;

(g) "Deficiency in service" means a shortcoming or an inadequacy in any financial service or such other services related thereto, which the Lender is required to provide statutorily or otherwise, which may or may not result in financial loss or damage to the Borrower;

(h) "Form" means a form appended to these rules;

(i) Micro Finance Institution is one which extends "Micro loan" or "Micro Finance loan";

(j) "Micro loan" or "Microfinance loan" means Microfinance loan as defined by Reserve Bank of India from time to time, which as a collateral-free loan given to a household having annual household income up to ₹3,00,000. For this purpose, the household shall mean an individual family unit, i.e., husband, wife and their unmarried children. All collateral-free loans, irrespective of end use and mode of application/ processing/ disbursal (either through physical or digital channels), provided to low-income households, i.e., households having annual income up to ₹3,00,000, shall be considered as microfinance loan or micro loan; and

(k) "Section" means the section of the Act.

3

(2) All other words and expressions used in these rules but not defined, defined in the Act, relevant laws and General Clauses Act, 1899 (Karnataka Act III of 1899) shall have the same meaning as respectively assigned to them.

3. Registration.- Subject to provisions of section 3, the Lender shall submit the following details and documents for registration in Form No.1.

4. The Lending norms.- Subject to the provisions of section 5, the lending norms , collection and recovery practice shall be as under :

A. Applications for loans and their processing,-

(i) while sanctioning the loans, Lender shall obtain to the best of his knowledge, and on an Affidavit to that effect, the details of outstanding borrowings from all sources, the income from all sources, and the purposes and uses of the borrowings now sought, as measures of due diligence and ensure the amount, terms and conditions of the loan are within the repaying capacity of the applicant.

(ii) lender shall have a policy regarding the limit on the outflows on account of repayment of monthly loan obligations of a household as a percentage of the monthly household income.

(iii) all communications with the borrower shall be in Kannada.

(iv) loan application forms shall include necessary information which affects the interest of the borrower, so that a meaningful comparison with the terms and conditions offered by other Lenders can be made and informed decision can be taken by the borrower.

(v) the loan application form shall indicate the documents required to be submitted with the application form.

(vi) lenders shall not obtain any collateral for the loans lent to its borrowers.

(vii) the Lenders shall give acknowledgement in writing immediately upon receipt of each loan application and indicate therein, the time period within which the loan application shall be disposed of.

4

B. Loan appraisal and terms/conditions,-

(i) The Lenders shall convey in writing to the borrower in a Key Fact Sheet (KFS) or by means of sanction letter the amount of loan sanctioned along with the terms and conditions including annualised rate of interest and method of application thereof and keep the acceptance of these terms and conditions by the borrower on its record. Lenders shall mention the penal interest charged for late repayment in bold in the loan agreement.

(ii) Lenders shall furnish a copy of the loan agreement as understood by the borrower along with a copy each of all enclosures quoted in the loan agreement to all the borrowers at the time of sanction / disbursement of loans, if sought by the borrower.

5. The norms for disbursement of loans.- Subject to the provisions of section 7, the following shall be adhered to :

A. Disbursement of loans including changes in terms and conditions;

(i) The Lenders shall give notice to the borrower of any change in the terms and conditions including disbursement schedule, interest rates, service charges, prepayment charges etc.

(ii) Lenders shall also ensure that changes in interest rates and charges are effected only prospectively. A suitable condition in this regard shall be incorporated in the loan agreement.

B. Disclosures in loan agreement / Key Fact Sheet:

(i) all Lenders shall have a Management approved, standard form of loan agreement. Standard form of loan agreement for each loan scheme shall be submitted along with registration form.

Modifications in the agreements if any in future are to be submitted to the Registration Authority.

(ii) in the loan agreement the following shall be disclosed:

5

(a) all the terms and conditions of the loan, including but not restricted to,-

(i) amount of principal;

(ii) rate of interest;

(iii) period of re- payment; and

(iv) period of moratorium.

(b) the effective rate of interest charged along with other costs like processing fees.

(c) penalty charged on delayed payment, specified if in the form of an amount or a rate or a combination

(d) an assurance that the privacy of borrower data will be respected.

C. Key Fact Sheet shall reflect the following details, namely:-

(i) the effective rate of interest charged;

(ii) processing fees;

(iii) insurance ;

(iv) penal charges on delayed payments;

(v) repayment schedule;

(vi) all other terms and conditions attached to the loan;

(vii) information which adequately identifies the borrower and acknowledgements by the Lender of all repayments including instalments received and the final discharge;

(viii) the Key Fact Sheet shall prominently mention the grievance redressal system set up by the Lender and also the name and contact number of the nodal officer & grievances officer;

(ix) non-credit products issued shall be with full consent of the borrowers and fee structure shall be communicated in the Key Fact Sheet itself; and

(x) Key Fact Sheet shall be signed by the authorised representative of the Lender.

6

D. Collection and Recovery of loans :

(i) Lender shall issue an approved Code of Conduct by field staff and systems for their recruitment, training, sensitisation and supervision with respect to provisions of this Act and Rules and other relevant laws in force. The Code shall lay down minimum qualifications necessary for the field staff and shall have necessary training tools identified for them to deal with the borrower. Training to field staff shall include programs to inculcate appropriate behaviour towards borrowers without adopting any coercive debt collection / recovery practices.

(ii) Remuneration for staff shall have more emphasis on areas of service and borrower satisfaction than merely the number of loans mobilized and the rate of recovery. Penalties and other disciplinary action shall also be specified in cases of non- compliance by field staff with the Code of Conduct and shall be without any prejudice to any other punitive action under the Act. This provision shall extend to contract and outsourced staff as well.

6. Transparency in Interest rates.- Subject to the provisions of section 7, the following shall be adhered to :

(a) Managements of the Lenders shall adopt an interest rate model taking into account relevant factors as mentioned in sub–section (1) of section 7, and no other costs shall be included in the pricing of the loan.

(b) The rate of interest shall be disclosed to the borrower or customer in the application form and communicated explicitly in the sanction letter or Key Fact Sheet (KFS).

(c) The rates of interest shall also be made available on the web-site of the Lender.

(d) The information published in the website or otherwise published shall be updated whenever there is a change in the rates of interest.

7

(e) The rate of interest shall preferably be an annualised rate so that the borrower is aware of the exact rates that would be charged to the account.

(f) The changes in interest rates and charges are to be effected only prospectively giving due notice to borrowers.

7. The books / ledgers to be maintained.- (1) Subject to the provisions of section 7, the following books / ledgers shall be maintained by the Lenders :

(i) Balance Sheet;

(ii) Income & Expenditure Statement ;

(iii) Cash-flow Statements; and

(iv) Portfolio Report.

(2) The Lender shall maintain Quarterly Statement of Loans Outstanding and Repayments and Annual Statement of Loans Outstanding and Repayments.

8. Office in the District.- (1) Subject to the provisions of section 7, every lender in the District shall have an Office within the District of operation.

(2) Police authorities shall notify the Registration Authority under the Act (Deputy Commissioner of the Districts) promptly, along with a copy of the complaint, if any and the FIR, about each case registered against registered entities under the penal sections of the Act and also submit reports on the filing of charges and in case charges are framed by the competent court, the progress and verdict in the prosecution.

9. Ombudsperson.- (1) Subject to the provisions of section 11, Additional Deputy Commissioner of the Revenue Department shall be the Ombudsperson.

(2) The Ombudsperson shall be the mediator acceptable to both parties in a dispute. Hence the applicant agency shall accept the8 Ombudsperson appointed by Government as mediator by an affidavit at time of referring the dispute /matter to Ombudsperson.

10. Grievance Redressal Forum.- (1) Subject to the provisions of section 12, Grievance Redressal Forum is for resolving customer grievances in relation to Lender.

A. Functions of the Ombudsperson:

(i) The Ombudsperson shall perform all or any of the following functions, namely :–

(a) investigate into any allegation contained in a complaint by a Borrower against a Lender or his employees and agents or on a reference from Government;

(b) Record statements and obtain documents as required from the complainant and the person complained against,

(c) pass an order on the allegation in the following manner, namely:–

(i) where the irregularity involves a criminal offence

committed by a public servant, the matter shall be

referred to the appropriate authority for investigation;

(ii) where the irregularity causes loss or inconvenience to a

Borrower, pass an Award directing the Lender to provide

compensation and to reimburse the loss from the person

responsible for the irregularity;

(iii) where the irregularity is due to omission or inaction,

pass an order to rectify the mistake.

(iv) In addition to the functions enumerated in clause (i) the

Ombudsperson may pass interim order restraining the

Lender from doing anything detrimental to the interest

of the complainant if it is satisfied that much loss or

injury will be caused to the complainant due to the

alleged act.

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(v) The Ombudsperson may, by order, impose penalty in

addition to compensation if it is of opinion that the

irregularity involves corrupt practice for personal gain.

B. Powers of Ombudsperson:

(1) The Ombudsperson shall, for the purpose of any investigation or enquiry under this Act, have the power in respect of the following matters, namely:–-

(a) Summoning and enforcing the attendance of any

witness and examining him;

(b) Requiring the discovery and production of any

document from Lender or Borrower;

(c) receiving evidence on affidavits;

(d) requisitioning any public records, or copy there of,

from any public servant engaged in implementing this

Act;

(2) Where the Ombudsperson finds that the allegation contained in a complaint is without any substance or trivial in nature, it may by order direct the complainant to pay to the opposite party an amount specified in the order by way of costs.

(3) Where the allegation contained in a complaint is in respect of the loss or inconvenience caused to a Borrower, the Ombudsperson may, during enquiry, collect evidence, determine the loss and direct in its order the amount to be realized from the person responsible.

(4) If the amount to be paid as per the order passed by the Ombudsperson under sub-rule (ii) or sub-rule (iii) is not paid within the period specified by it, the same shall be recovered as arrear of land revenue.

C. Procedure for Filing a Complaint:

(i) The complaint may be lodged personally through physical mode or online through the portal to be designed for the purpose, if any. The complaint shall be duly signed by the complainant or by the authorized representative.

10

(ii) Any Borrower aggrieved by an act or omission of a Lender or Lender may file a complaint personally or through an authorized representative.

(iii) No complaint shall lie under the forum in matters involving commercial judgement/decision of the Lender.

(iv) A complaint under the forum shall not lie unless the complainant had, before making a complaint to the Ombudsperson made a written complaint to the Lender concerned and the complaint was rejected wholly or partly by the Lender, and the complainant is not satisfied with the reply; or the complainant had not received any reply within thirty days after the Lender received the complaint; and the complaint is not in respect of the same cause of action which is already pending before any Court, Tribunal or Arbitrator or any other Forum or Authority; or, settled or dealt with on merits, by any court, Tribunal or Arbitrator or any other Forum or Authority, whether or not received from the same complainant or along with one or more of the complainants/parties concerned and the complaint is not abusive or frivolous or vexatious in nature.

D. Power to Call for Information:

(i) The Ombudsperson may, for the purpose of carrying out duties, require the Lender against whom the complaint has been made, to provide any information or furnish certified copies of any document relating to the complaint which are or is alleged to be in its possession.

(ii) In the event of failure of a Lender to comply with the requisition without sufficient cause, the Ombudsperson may draw an inference that the Lender has no information to furnish.

(iii) The Ombudsperson shall maintain confidentiality of the information or the documents coming to its knowledge or possession in the course of discharging duties and shall not disclose such information or documents to any person except as otherwise required by law, or with the consent of the person furnishing such information or documents.

Provided that nothing in this sub-clause shall prevent the Ombudsperson from disclosing information or documents furnished by the parties to the proceedings to each other, to the extent considered necessary to comply with the principles of natural justice and fair play:

E. Resolution of Complaints:

(i) The Ombudsperson shall endeavour to promote settlement of a complaint by agreement between the complainant and the Lender through facilitation or conciliation or mediation.

11

(ii) The Ombudsperson may pass interim order restraining the Lender from doing anything detrimental to the interest of the complainant if it is satisfied that much loss or injury will be caused to the complainant due to the alleged act.

(iii) The proceedings before the Ombudsperson shall be summary in nature and shall not be bound by any rules of evidence. The Ombudsperson may examine either party to the complaint and record their statement.

(iv) The Lender shall, on receipt of the complaint, file its written version in reply to the averments in the complaint enclosing therewith copies of the documents relied upon, within fifteen days before the Ombudsperson for resolution.

(v) Provided that the Ombudsperson may, at the request of the Lender in writing to the satisfaction of the Ombudsperson, grant such further time as may be deemed fit to file its written version and documents.

(vi) In case the Lender omits or fails to file its written version and documents within the time, the Ombudsperson may proceed ex-parte based on the evidence available on record. There shall be no right of appeal to the Lender in respect of the Award issued on account of non-response or non-furnishing of information sought within the stipulated time.

(vii) The Ombudsperson shall ensure that the written version or reply or documents filed by one party, to the extent relevant and pertaining to the complaint, are furnished to other party and follow such procedure and provide additional time as may be considered appropriate.

(viii) In case the complaint is not resolved through facilitation, such action as may be considered appropriate, including a meeting of the complainant with the officials of Lender, for resolution of the complaint by conciliation or mediation may be initiated.

(ix) The parties to the complaint shall cooperate in good faith with the Ombudsperson, as the case may be, in resolution of the dispute and comply with the direction for production of any evidence and other related documents within the stipulated time.

(x) If any amicable settlement of the complaint is arrived at between the parties, the same shall be recorded and signed by both the parties and thereafter, the fact of settlement may be recorded, annexing thereto the terms of settlement, directing the parties to comply with the terms within the stipulated time.

(xi) The complaint would be deemed to be resolved when:

a. it has been settled by the Lender with the complainant upon the intervention of the Ombudsperson; or12 b. the complainant has agreed in writing or otherwise (which may be recorded) that the manner and the extent of resolution of the grievance is satisfactory;

or

c. the complainant has withdrawn the complaint voluntarily.

F. Order or Award by the Ombudsperson:

(i) Unless the complaint is rejected, the Ombudsperson shall pass an Award in the event of:

(a) non-furnishing of documents/information or

(b) the matter not getting resolved based on records placed, and after affording a reasonable opportunity of being heard to both the parties.

(ii) The Ombudsperson shall also take into account, in addition, directions, instructions and guidelines issued by Government from time to time and such other factors as may be relevant, before passing a reasoned Award.

(iii) The Award shall contain, inter alia, the direction, if any, to the Lender for specific performance of its obligations and in addition to or otherwise, the amount, if any, to be paid by the Lender to the complainant by way of compensation for any loss suffered by the complainant.

(iv) Where the irregularity causes loss or inconvenience to a Borrower, Ombudsperson may pass an Award directing the Lender to provide compensation and to reimburse the loss from the person responsible for their regularity;

(v) Where the irregularity is due to omission or inaction, pass an order to rectify the mistake.

(vi) The compensation that can be awarded by the Ombudsperson shall be exclusive of the amount involved in the dispute.

(vii) A copy of the award shall be sent to the complainant and the Lender.

(viii) The Award passed shall lapse and be of no effect unless the complainant furnishes a letter of acceptance of the Award in full and final settlement of the claim to the Lender concerned, within a period of thirty days from the date of receipt of the copy of the Award or they have filed an appeal.

(ix) The Lender shall comply with the Award and intimate compliance to the Ombudsperson within thirty days from the date of receipt of the letter of acceptance from the complainant, unless it has preferred an appeal.

(x) The Ombudsperson may, by order, impose penalty in addition to compensation if is of opinion that the irregularity involves corrupt practice for personal gain.

G. Rejection of a Complaint:

(i) Complaints not filed within the period of loan or within one year (of occurrence or surfacing of the incidence) whichever is less, shall be rejected.

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(ii) Ombudsperson may reject a complaint at any stage if it appears that the complaint made:

(a) is non-maintainable; or there is no sufficient ground to initiate

proceedings; or

(b) is in the nature of offering suggestions or seeking guidance or

explanation or other remedies are available to the complainant and it

would be more beneficial for the complainant to avail of such remedies

view of the circumstances of the case.

(iii) The Ombudsperson may reject a complaint at any stage, if :

(a) in his opinion there is no deficiency in service; or

(b) the compensation sought for the consequential loss is not justifiable,

(c) the complaint is not pursued by the complainant with reasonable diligence;

or

(d) the complaint is without any sufficient cause; or

(e) the complaint requires consideration of elaborate documentary and oral evidence and the proceedings before the Ombudsperson are not appropriate for adjudication of such complaint; or

(f) in the opinion of the Ombudsperson there is no financial loss or damage, or inconvenience caused to the complainant.

(g) The complaint is frivolous or vexatious or is not made in good faith.

(iv) The Ombudsperson shall submit to the Principal Secretary to Government, Revenue Department a report as on 31st March every year, (within 30 days), containing a general review of the activities of the cases resolved/under process of the preceding financial year and shall furnish such other information as the Government may direct.

THAAWARCHAND GEHLOT

GOVERNOR OF KARNATAKA

By Order and in the name of

the Governor of Karnataka,

(Dr. Vishal R)

Secretary to the Government,

Finance Department

(Fiscal Reforms)14

(cid:3482)(cid:4305) (cid:3197)(cid:4305)

(cid:3561)(cid:3488) – 1 /FORM-1

((cid:3483)ಯಮ -3 ರಪ(cid:3187) (cid:3197)ರ)

(ಕ(cid:3482)(cid:4305)ಟಕ (cid:3198)(cid:3590) (Micro) (cid:3692)ಲ ಮ(cid:3425)(cid:3176) ಸಣ(cid:3175) (cid:3692)ಲ (ಬಲ(cid:3659)ತದ ಕ(cid:3187) ಮಗಳ ಪ(cid:3187) (cid:3423)(cid:3539)ಧಕ) ಅ(cid:3468)(cid:3483)ಯಮ – 2025 ರ (cid:3698)(cid:3160)(cid:3496) – 3 ರ(cid:3378) ಮ(cid:3425)(cid:3176) (cid:3483)ಯಮ 3 ರ(cid:3378) (cid:3565)(cid:3206)(cid:3187) ೕ (cid:3520)(cid:3482)(cid:3496)(cid:3194) (cid:3704)(cid:3698)(cid:3177) ಗ(cid:3635)/(cid:3692)ಲ(cid:3483)ೕ(cid:3378)(cid:3203) ಏ(cid:3308)(cid:3483)(cid:3194) ಗ(cid:3635) ಅಥ(cid:3647) (cid:3704)(cid:3698)(cid:3177) ಅಥ(cid:3647) (cid:3624)(cid:3647)(cid:3459)(cid:3648)(cid:3452)ರ(cid:3590) ಸ(cid:3618)(cid:3189) ಸ(cid:3534)(cid:3197)ದ (cid:3557)(cid:3708)(cid:3423)ಯ ನ(cid:3561)(cid:3488))

(cid:3233), (cid:3303)(cid:3617)(cid:3189) (cid:3468)(cid:3197)(cid:3588)ಗ(cid:3635) ಮ(cid:3425)(cid:3176) (cid:3491)ೕಂದ(cid:3408) (cid:3497)(cid:3187) (cid:3468)(cid:3197)ರ ………………………..………………………….. (cid:3303)(cid:3623)(cid:3189)

1 ಲർತ ಘಟಕದ ກಸฆ Name of the Lender entity
2 ಘಟಕದ ರಚච (ยೕಕತ౷ /ඩฤർคಃ/ಟ ౣ /ಉಪඛ ಇ൞ ൽ) Constitution of the entity (Proprietorship/ Partnership/ Trust/Company etc)
3 ಉಪඛಗัಡ ීඌඈ Memorandum of Association & Articles of Association (MoA) / ಟ ౣ ಗัಡ ීඌඈ ಟ ౣ ലೕി / ಘಗัಡ ීඌඈ ಘದ Memorandum of Association (MoA) ಅಥ฿ ෴โඃ ಇತರ ಘಟಕಗัಡීඌඈ ීඌತ ർಖวಗಳඝ౬ ಲಗൟ౨ โൿ. Memorandum of Association and Articles of Association (MoA) in case of Companies / Trust Deed in case of Trusts / Memorandum of Association (MoA) in case of Societies or relevant documents as the case may be in the case of any other entities, to be enclosed.
4 ಕ౨ ౽ංಗಳ ಅലಯย ඣೕಂದ ಪ ಣ ಪತ ಗಳ ಪ ൟಗಳඝ౬ ಲಗൟ౨ โൿ(෴โർದง ಇದ౪ ฉ) Copies of registration certificates under appropriate Act/s. applicable, if any
5 ಉಪඛಗಳ / ಟ ౣ ಗಳ ඣೕಂದಡ ීඌඈ, ೕಜචಯ ൽකಂಕ Date of incorporation in case of companies / registration in case of trusts etc.,
6 ವ ವರದ ඩ ฏಭದ ൽකಂಕ Date of commencement of business
7 ೧ว ಯย ವ ವರ ඩ ฏಭದ ൽකಂಕ Date of commencement of business in the District
8 ඣೕಂർತ ಕคಯ เะಸದ ඬฃๅ(ඬฃๅಯඝ౬ ಲಗൟ౨ ) Proof of Address of the Registered Office (Enclose the proof)
9 ฃಜ ದย ฆವ ඛತ ಣ ಕคಯ ෨ಖ ಸ౩ ರ ກಸฆ, ಮൡ౨ เะಸ ಪಕბ เವರಗำ (ರ฿ ಮൡ౨ ෮ාฯ ಒ ಗำ) ಇ-෬ฯ ಐല N ame of the Head of the controlling office in the State Address Contact details (Phone & Mobile Nos) E-mail ID
10 ೧ว ಯย ฆವ ඛತ ಣ ಕคಯ ෨ಖ ಸ౩ ರ ກಸฆ, เะಸ ಪಕბ เವರಗำ (ರ฿ ಮൡ౨ ෮ාฯ ಒ ಗำ) ಇ-෬ฯ ಐല Name of the Head of the controlling office in the District Address Contact details (Phone & Mobile Nos) E-mail ID
11 ೧ว ಯ ฿ ඪ౨ ಯย ౩ ಯ ๎ಒಗำ ౽ಯბඛವბൟ౨ ฆವ ಛ ಮಗำ ಮൡ౨ ಪಟౣ ಣಗำ (ຄೕಬั ಮൡ౨ ൞ล ಀ ಸತ ಉว ೕโൿ). Villages (duly mentioning Hobli& Taluka) and towns in which lender is operating in the District.
12 ೧ว ಯ ฿ ඪ౨ ಯย ౩ ౽ಯბඛವბಸฤ ಪ ౨ ඪฆವ ಛ ಮಗำ ಮൡ౨ ಪಟౣ ಣಗำ (ຄೕಬั ಮൡ౨ ൞ล ಀ ಸತ ಉว ೕโൿ). V illages (duly mentioning Hobli & Taluka) and towns in which t hey propose to operate in the District.
13 เඌಸมಞൟ౨ ฆವ ಬല ದರ, Rate of interest being charged,
14 ಲವඝ౬ ೪ฆ ഴ฿ಗ ಸค෴ದ ಪค๏ೕಲච ನഷವ เඋನಮൡ౨ ಪค൏ಮ౽ค ಲ ವมൟ เඋನ (เವರಗಳඝ౬ ಸย โൿ) S ystem of conducting due diligence and system of effecting recovery (Furnish Details)
15 ಲ ಬಟ฿ഷ ഴವ ಅಥ฿ ವมൟ ഴವ ಚഖವഔಃಯඝ౬ ನഷಸฤ ಅඌ౽ರ ຄಂൽฆವ ವ ౾౨ ಗำ / ಏ೬ඛ౺ ಗಳ ಪഔౣ (เವರಗಳඝ౬ ಸย โൿ) L ist of persons / agencies authorized for conducting the activity of lending or recovery of money which has been lent (Furnish Details)
16 ಕඛಷ ಈ ಃಳಜನ เವರಗಳඝ౬ ಒಳತಂലฆವ (ඣೕಂದಛಜ ಅ೧ბ ಸย ದ ಂൽನ ൟಂಗಳ ಆචಯ ൽನඈൿ)೧ว ಯ ಛ ಮ฿ฆ / ಪಟౣ ಣ฿ฆ ಘಟಕದ ಲಛರರ เವರ฿ದ ಪഔౣ (เವರಗಳඝ౬ ಸย โൿ /ಲಗൟ౨ โൿ): D etailed list of borrowers of from the lender in the district village-wise / town-wise containing at least the following details (as at the last day of the previous month in which the application for registration is submitted) - (Enclose the details): (i) ಲಛರನ ກಸฆ ಮൡ౨ เะಸ, Name and address of the borrower, (ii) ಲಛರඛಡ ඛೕಡมದ ಒഖౣ ෩ಲ ෮ತ౨ , Total principal amount lent to the borrower, (iii)ಲದ ൽකಂಕ Date of loan (iv) ಬല ದರ Rate of interest (v) เಬ ඩವൟಡ เඌವඈಡದ ಬല ದರ Penal rate of interest for delayed payment (vi) ಲಛರคಂದ ಈಛಗศ ವย ಡมದ ෮ತ౨ Amount already recovered from the borrower, (vii) ಲಛರคಂದ ಇඞ౬ ವย ಡ౽ದ ౾ ෮ತ౨ Balance amount yet to be recovered from the borrower ( viii) ౨ ಲದ ౾ಗำ, ෴โർದง ಇದ౪ ฉ. Overdues, if any.
17 ೧ว ಯ ಘಟಕൽಂದ ಲಗಳඝ౬ ೪ฆ ഴ฿ಗ / เತค฿ಗ ෬มඋರ/ಭದ ಗಳඝ౬ ಪഷൽฆವ ದಭბದย ,ಲಛರರ ಮൡ౨ ಡൿಆಂಡ ෬มඋರಗಳเವರ฿ದ ಪഔౣ ,ಛ ಮ฿ฆ /ಪಟౣ ಣ฿ฆ, เವರಗูಂൽಡ D etailed list of borrowers of from the entity in the district from whom collateral securities have been obtained, if any, along with the details of the collaterals taken, while sanctioning / disbursing loans, village-wise / town- wise,
18 ಕನ౬ ಡದย ಪ ෨ಖ ಗൟ ึಯ ಪ ൟಲಗൟ౨ โൿ. Copy of the Key Fact Sheet in Kannada (Enclose Copy)
19 ඡಮಕತಂಡ ವมൟ ಏ೬ඛ౺ ಗำ ౾ ෦ನฯ ච౬ วಳ ෴ವ ವ ౾౨ ಯඝ౬ ຄಂൽಲ ಎಂ්โದರ ಳೕಷൕ / ඁുೕಕರಣ (ಪ ൟಲಗൟ౨ โൿ) D eclaration / Confirmation to the effect that the recovery agencies employed do not have anyone with a criminal background (Enclose Copy)
20 ೧ว ಯย ನ ಘಟಕದ ಀಂൿಆರ ඛ฿ರ൏ ಅඌ౽คಯ ກಸฆ (෴ฃದง ಇದ౪ ย ) เ ะಸ ಪಕბ เವರಗำ (ರ฿ ಮൡ౨ ෮ාฯ ಒ ಗำ) ಇ-෬ฯ ಐല
N ame of Grievance Redressal Officer of the entity, if any, in the District. Address Contact details (Phone & Mobile Nos) E-mail ID
21 ೧ว /ฃಜ ದย ಘಟಕದ ಓಂ්ി౺ ಮඨ ನ ກಸฆ (෴ฃದง ಇದ౪ ย ) เะಸ, ಪಕბ เವರಗำ (ರ฿ ಮൡ౨ ෮ාฯ ಒ ಗำ) Name of Ombudsperson of the entity in the District / State, if any, Address, Contact details (Phone & Mobile Nos),E-mail ID
15 16 17 18 19

(cid:3564)(cid:3623) ಒದ(cid:3228)(cid:3693)(cid:3590)ವ (cid:3557)(cid:3708)(cid:3423)(cid:3575) ನನ(cid:3180) (cid:3423)(cid:3635)ವ(cid:3633)(cid:3203) ಮ(cid:3425)(cid:3176) (cid:3494)(cid:3528) ಯ ಪ(cid:3187) (cid:3197)ರ ಸತ(cid:3186) (cid:3647)(cid:3228)(cid:3458)(cid:3578)ಂ(cid:3456) ಮ(cid:3425)(cid:3176) (cid:3572)(cid:3650)(cid:3459) ಅಂಶವ(cid:3485)(cid:3180) (cid:3560)(cid:3273)(cid:3166) (cid:3348)(cid:3171) ಲ(cid:3189) (cid:3653)ಂ(cid:3456), ಒದ(cid:3228)(cid:3693)(cid:3590)ವ (cid:3557)(cid:3708)(cid:3423)ಗಳ ಬ(cid:3233)(cid:3163) (cid:3704)(cid:3501)ಣ(cid:4305) (cid:3716)(cid:3413)(cid:3227)ರ(cid:3488)ಂ(cid:3455) ಈ (cid:3561)ಲಕ (cid:3251)ೕ(cid:3678)(cid:3695)(cid:3428)(cid:3176) ೕ(cid:3488).

ಈ (cid:3197)(cid:3578)(cid:3178) ಯ (cid:3483)(cid:3539)ಧ(cid:3488)ಗ(cid:3633)(cid:3233) ಅ(cid:3485)(cid:3230)ಣ(cid:3647)(cid:3228) (cid:3482)(cid:3485) (cid:3572)(cid:3647)ಗ(cid:3621) (cid:3197)ಯ(cid:4305)(cid:3483)ವ(cid:4305)(cid:3708)(cid:3695)(cid:3428)(cid:3176) ೕ(cid:3488) ಎಂ(cid:3455) (cid:3482)(cid:3485) ಈ (cid:3561)ಲಕ ಪ(cid:3187) (cid:3423)(cid:3308)(cid:3170) (cid:3557)(cid:3380)(cid:3428)(cid:3176) ೕ(cid:3488).

I hereby undertake that I shall always act in conformity with the provisions of this Act. I hereby declare that to the best of knowledge and belief all the information given in the application is true & nothing is hidden.

ಸ(cid:3177) ಳ / Place

ಅ(cid:3468)(cid:3202)ತ ವ(cid:3186) (cid:3198)(cid:3176) ಯ ಸ(cid:3708) / Signature of Authorised Person (cid:3453)(cid:3482)ಂಕ / Date20

Key Fact Sheet

(Interest rate and fees/charges)

(cid:3485)(cid:3539) – 1/ANEXURE-1

(see rule 5)

1
2 ๎ಒಯ ກಸฆ Branch name ಞಂඪನ ກಸฆ Group Name
3 ಲಛರರ ກಸฆ Name of the Borrower
4 ಲಛರರ ൪ංಯ/ ಧಡನ ກಸฆ Name of the Father/Husband of the Borrower
5 ಲ ಪ ౨ ವච/ ಌ ಒ Loan proposal/ account No. ಲದ ಪ ౽ರ Type of Loan
6 ೪ฃದ ಲದ ෮ತ౨ (งඩಗಳย ) Sanctioned Loan amount (in Rupees)
7 ಲ เತರൕ ๆะಪഔౣ Disbursal schedule (i) ງತಗಳย ಅಥ฿ 100%෨ಂಗಡ฿ಜ เತರൕ. Disbursement in stages or 100% upfront. (ii) ງತ฿ฆ ಆಜದ౪ ฉ, ීඌತ เವರಗಳඝ౬ ຄಂൽฆವ ಲ ಒಪ౭ ಂದದ ಷರತ౨ ඝ౬ ನ෩ൽ. If it is stage wise, mention the clause of loan agreement having relevant details
8 ಲದ ಅವඌ (ವಷბ/ൟಂಗำ/ൽನಗำ) Loan term (year/months/days)
9 ಉൡಗಳ เವರಗำInstalment details
ಉൡಗಳ ಪ ౽ರ Type of instalments ಸನ ಆವತბಕ ಉൡಗಳ ಒ (EPIs) Number of Equated Periodic ಸನ ಆವತბಕ ಉൡಗำ (EPIಗำ) Equated ಮฆඩವൟಯ ඩ ฏಭ, ಅඝ෮ೕದචಯ ඦತರ Commencement of
Instalments (EPIs) Periodic Instalments (EPIs) repayment, post sanction
10 ಬല ದರ (%) ಮൡ౨ ಪ ౽ರ (౩ ರ ಅಥ฿ ශ ೕഔಂ ಅಥ฿ ി) Interest rate (%) and type (fixed or floating or hybrid)
11 ශ ೕഔಂ ಬല ದರದ ದಭბದย ກೋ ವค ൟ Additional Information in case of Floating rate of interest
ಉว ೕ ಖ ನඈಡ Referen ce Benchmark ನ ඈಡ ಬല ದರ (%) () Bench mark rate(%)(B) (%) (S) Sprea d(%)(S) ಅಂൟ ಮ ಬല ದರ (%)R = (B) + (S)Final rate(%) R =(B)+(S) ಆವತბ ನವඝ౬ ຄಂൽ ವ ಅವඌ (ൟಂಗ ำಗำ) Reset periodicity (Month s) ಉว ೕಖ ನඈಡದย ನ ಬದมವൕಯ ಪค൏ಮ (25 bps ಡ'R' ನย ಬದมವൕ, ಬದมವൕ) Impact of change in the reference benchmark (for 25 bps change in 'Rʼ, change in:)
B S EPI (Rs) No .of EPI s
12 ඹೕ / ๑ಲౙ ಗำFee/Charges
ಲർತคಡ ඩವൟಸ౽ದൿ౪ (ಎ)Payable to the Lender(A) ಲർತರ () ෩ಲಕ ෩ರඡ ವ ౾౨ ಡ ඩವൟಸ౽ದൿ౪ . Payable to a third party through Lender(B)
ಒಂൿ ค/ ඬನฃವൟბತ One-time/ Recurring ಅನ౷ ಯ฿ಞವ ෮ತ౨ (.ಗಳย ) ಅಥ฿ ๕ಕറ฿ฆ (%) Amount (in ₹) or Percentage (%) as applicable ಒಂൿ ค/ ඬನฃವൟბತ One-time/ Recurring ಅನ౷ ಯ฿ ಞವ ෮ತ౨ (.ಗ ಳย ) ಅಥ฿ ๕ಕറ ฿ฆ (%) Amount (in ₹)or Percenta
ge(%) as applicabl e
(i) ಸౙ ರ൏ ๑ಲౙ ಗำ Processing fees
(ii) เ ๑ಲౙ ಗำ Insurance charges
(iii) ฉ ෴โർದง (ದಯเഖౣ ඛൽბಷౣ ಪല) Any other(please specify)
13 ฿ბಕ ๕ಕറ฿ฆ ದರ (APR) (%) Annual Percentage Rate(APR)(%)
14 ൽม౷ ฆ/ಇತฉ ๑ಲౙ ಗಳ เವರಗำ (ಅನ౷ ඈ, งඩಗಳย ಅಥ฿ % ನย ) Details of Contingent Charges (in Rupees or %, as applicable)
(i) ඩವൟ เಬ฿ದฉ ඈಡದ ๑ಲౙ (෴โർದง ಇದ౪ ฉ) Penal charges, if any, in case of delayed payment
(ii) ಇತರ ඈಡದ ๑ಲౙ , ෴โർದง ಇದ౪ ฉ Other penal charges, if any
(iii) ಅವඌಡ තವბ ಲ ൟೕคದย ๑ಲౙ ಗำ, ಅನ౷ ಯ฿ಜದ౪ ฉ Foreclosure charges, if applicable
(iv) ಲಗಳඝ౬ ශ ೕഔಂ ದರൽಂದ ౩ ರ ದರಃౙ ಬದมಸฤ ಮൡ౨ ಪ ൟ෴ಜ ๑ಲౙ ಗำ Charges for switching of loans from floating to fixed rate and viceversa
(v) ෴โඃ ಇತರ ๑ಲౙ ಗำ (ದಯเഖౣ ඛൽბಷౣ ಪല) Any other charges (please specify)
21 22

ಅ(cid:3468)(cid:3202)ತ ವ(cid:3186) (cid:3198)(cid:3176) ಯ ಸ(cid:3708) / Signature of Authorised Person23

( (cid:3230)(cid:3407)(cid:3185) (cid:3557)(cid:3708)(cid:3423))

(Other qualitative information)

(cid:3485)(cid:3539) – 2//ANEXURE-2

(see rule 5)

1 ವมൟ ಏ೬ಂഡ ಗಳ ඛೕ೧ಸฤ ීඌದ ಲ ಒಪ౭ ಂದದ ಷರൡ౨ Clause of Loan agreement relating to Engagement of recovery agents
2 ฆ ಪคರ ౽ಯბเඋನವඝ౬ เವคವ ಲ ಒಪ౭ ಂದದ ಷರൡ౨ Clause of Loan agreement which details Grievance redressal mechanism
3 ฆ ಪคರದඣೕಡฯ ಅඌ౽คಯ ರ฿ ಒ ಮൡ౨ ಇ෬ฯ ಐല Phone number and email id of the nodal Grievance redressal officer
4 ಲโ ಇತರ ಲർತคಡ ಅಥ฿ ಀ คഛಶඨ ಡ ವಛბವൕಡ ಒಳಪഔౣ ರಬൿ ಅಥ฿ ಭเಷ ದย ಇರಬൿ (ຆൿ/ಇಲ ) Whether the loan is, or in future may be, subject to transfer to other Lenders or securitization (Yes/No)
ಲ ඛೕലದฉ (ಉർ. ಸಹ-ಲ/ ຄರಞൟ౨ ಡ), 5 ಸಹೕಜ ಲ ವ ವ౩ ಗಳ ಅലಯย ಈ ಃಳಜನ ກೋ ವค เವರಗಳඝ౬ ಒದಜโൿ: In case of lending under collaborative lending arrangements (e.g., co-lending/out sourcing), Following additional details may be furnished:
෩ಲ ಲ ඛೕഴವವರ ກಸฆ, ಅದರ ಹಣ౽ನ ಅඝඩತඅಂൽಡ Name of the originating Lender, along with its funding proportion ඩฤർರ ಲ ඛೕഴವವರ ກಸฆ ಮൡ౨ ಅವರ ඛඌಯ ಅඝඩತ Name of the partner Lender along with its proportion of funding ෦ಶ ಬല ದರ Blended rate of interest
6 ല೧ಟฯ ಲಗಳ ದಭბದย , ಈ ಃಳಜನ ඛൽბಷౣ ಬฏಗಪലเಃಗಳඝ౬ ಒದಜಸಬൿ: In case of digital loans, following specific disclosures may be furnished:
(i) ಲർತರ ಡั ಅඝ෮ೕൽದ ඛೕൟಯ ಪ ౽ರ, ಁยಂ ಆෆ/ฤಋ-ಅභ ಅವඌ, ಈ ಅವඌಯย ಲದ තವბඩವൟಡ ಲಛರඛಡ ෴โඃ ඈಡ เඌಸมಞโൽಲ . Cooling off/look-up period, in terms of Lenderʼs board approved policy,

R.N.I. No. KARBIL/2001/47147 POSTAL REGN. No. RNP/KA/BGS/2202/2017-19Licensed to post without prepayment WPP No. 297 24

during which borrower shall not be charged any penalty on prepayment of loan
(ii) ಲಛರರඝ౬ ಪ౾ბಸฤ ಅඌ౽ರ ຄಂൽฆವ ವมൟ ಏ೬ಂഡ ಆಜ ౽ಯბඛವბൟ౨ ฆವ ಸ౩ ัೕಯ ฿ තซಃർರರ (LSP) เವರಗำ Details of Local Service Provider (LSP) acting as recovery agent and authorized to approach the borrower

ಅ(cid:3468)(cid:3202)ತ ವ(cid:3186) (cid:3198)(cid:3176) ಯಸ(cid:3708) / Signature of Authorised Person

(cid:3485)(cid:3539) –3

(cid:3692)ಲ(cid:3203)(cid:3161) ಸ(cid:3557)ನ ಆವತ(cid:4305)ಕ (cid:3209)(cid:3425)ಗಳ (EPI) ಅ(cid:3378)ಯ(cid:3618)(cid:3189) ಮ(cid:3590)(cid:3497)ವ(cid:3423) (cid:3654)(cid:3632)ಪ(cid:3348)(cid:3171) Repayment Schedule under Equated Periodic Instalment for the loan

(cid:3209)(cid:3425) (cid:3704)(cid:3218)(cid:3186) (cid:3527)(cid:3198) ಇ(cid:3590)ವ ಅಸ(cid:3620)

ಅಸ(cid:3620)

ಬ(cid:3378)(cid:3173)

(cid:3209)(cid:3425) ((cid:3591)(cid:3497)(cid:3573)ಗಳ(cid:3618)(cid:3189) )

((cid:3591)(cid:3497)(cid:3573)ಗಳ(cid:3618)(cid:3189) )

((cid:3591)(cid:3497)(cid:3573)ಗಳ(cid:3618)(cid:3189) ) ((cid:3591)(cid:3497)(cid:3573)ಗಳ(cid:3618)(cid:3189) ) Instalment No.

Outstanding Principal (in Rupees)

Principal

(in Rupees)

Interest (in Rupees)

Instalment (in Rupees) ಮುದ(cid:206)ಕರು (cid:178)ಾಗೂ ಪ(cid:206)(cid:144)ಾಶಕರು:- ಸಂಕಲ(cid:163)ಾ(cid:297)(cid:144)ಾ(cid:312)ಗಳ(cid:133), ಕ(cid:163)ಾ(cid:143)ಟಕ (cid:170)ಾಜ(cid:205)ಪತ(cid:206), ಸ(cid:144)ಾ(cid:143)(cid:312) (cid:144)ೇಂದ(cid:206) ಮುದ(cid:206)(cid:158)ಾಲಯ, (cid:166)ೆಂಗಳ(cid:136)ರು

Cite this issue. Karnataka ExtraOrdinary Gazette, Government of Karnataka, 21 October 2025. Indian Gazettes, https://egazette.servantsofknowledge.in/details/in.gazette.karnataka_eo.2025-10-21.9283/. Archive identifier in.gazette.karnataka_eo.2025-10-21.9283.