| RAJASTHAN GAZETTE Extraordinary | ||
| Published by Authority | ||
| 1947, 2025 Agrahayana 11, Tuesday, Saka 1947- December 02, 2025 |
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Department of Industries and Commerce (Group-1) Department
Notification
Jaipur, November 27, 2025
Global Capability Center Policy 2025
No. F.5(51)Ind./I/2025-06729-8281279 :-
1. Preamble
In an era of rapid globalisation and technological innovation, Global Capability Centres (GCCs) have emerged as critical enablers of business transformation, driving operational efficiency, innovation, and value creation for multinational corporations. These centres serve as hubs of excellence across diverse functions such as technology, finance, human resources, research and development, and data analytics, contributing significantly to the global competitiveness of enterprises. Recognising the vital role that GCCs play in the knowledge economy, Rajasthan envisions itself as a premier destination for the establishment and growth of such centres. With its robust infrastructure, abundant talent pool, conducive business environment, and proactive governance, the state is uniquely positioned to attract and nurture GCCs. This policy aims to foster an ecosystem that facilitates the seamless establishment and expansion of GCCs in the state, ensuring that businesses benefit from Rajasthan's strategic advantages while contributing to job creation, skill development, technological advancement, and economic growth. By aligning with global best practices and providing an enabling framework for innovation, Rajasthan seeks to reinforce its position as a preferred destination for global enterprises looking to centralise and optimise their operations through GCCs. This policy sets forth the state's commitments to provide incentives, infrastructure, and support mechanisms that will attract new GCCs and enable the growth of existing ones—ultimately driving sustainable development and elevating Rajasthan's standing on the global stage.
2. Introduction
As India's services sector evolves and the country emerges as a hub for tech-driven innovation, Global Capability Centres (GCCs) have ascended the value chain, placing India at the core of their next growth phase. With strategic R&D, business innovation, and digital transformation taking precedence, global firms increasingly leverage India's cost efficiencies, vast talent pool, and expertise in digital technologies. From technology companies to startups and service providers, India offers the leadership and business acumen necessary for sustained growth, fostering a dynamic business ecosystem.
GCCs have transformed from cost-centric back-office hubs into strategic entities within
multinational corporations (MNCs). Initially focused on Business Process Outsourcing
(BPO) activities such as data processing and IT support, these centres evolved between 2005 and 2012 into Global In-house Centres (GICs), taking on complex roles in product13425 lifecycle management, process optimisation, and digital transformation. The emergence of innovation centres from 2013 onwards marked a new phase, with an emphasis on high-value functions such as artificial intelligence, machine learning, blockchain, and advanced analytics. Today, India is a global leader in hosting these centres across industries including Engineering Research and Development (ER&D), Information Technology (IT), retail, and Banking, Financial Services, and Insurance (BFSI).
GCCs are now integral to MNCs' global operations, managing specialised functions in IT services, R&D, customer support, innovation, finance, and marketing. These centres enhance cost efficiency, tap into skilled talent, and foster collaboration between parent companies and offshore affiliates. By the end of 2024, India's GCCs employed over 1.9 million professionals and contributed $64.6 billion to the Indian economy. The GCC industry in India is projected to reach $110 billion by 2030, driven by software exports and the creation of 3.3 million jobs.
2.1 GCC market in India
The sector-wise division of GCCs in India reflects the diverse industries that multinational corporations (MNCs) target for establishing these strategic hubs. GCCs have evolved from traditional back-office support units to centers of innovation, handling high-value functions such as IT services, research and development (R&D), data analytics, and more.
2.1.1 Software and Technology (IT/ITeS): ~ 42%
This is the largest sector for GCCs in India, encompassing software development, IT services, cloud computing, cybersecurity, and digital transformation. GCCs in this sector focus on product development, software engineering, and advanced technologies like AI, machine learning (ML), and blockchain.
2.1.2 Banking, Financial Services, and Insurance (BFSI): ~ 20%
BFSI GCCs handle functions like process automation, risk analysis, regulatory compliance, data analytics, and cybersecurity for global financial institutions.
2.1.3 Industrial, Manufacturing: ~ 15%
These sectors involve engineering R&D, product design, IoT integration, and supply chain optimisation.
2.1.4 Consulting: ~ 10%
Consulting GCCs play the role in digital transformation initiatives, developing product features, driving innovation, optimising operational processes, and increasing cost efficiency and resource utilisation.
2.1.5 Healthcare & Biotech: ~ 8%
Involved in drug discovery, clinical trials, and supply chain optimisation, leveraging data analytics and ensuring regulatory compliance.
2.1.6 Others: ~ 5%
Media and Entertainment, Chemicals and Materials, Energy and Utilities, etc.
2.2 Rajasthan: A Competent GCC Destination
13426 Rajasthan is rapidly emerging as a powerhouse in India's economic landscape and ispoised to become a premier destination for Global Capability Centres (GCCs), owing to its robust infrastructure, skilled workforce, and investor-friendly policies. The state's strategic location, cost-effectiveness, and progressive governance make it an ideal choice for companies seeking to establish and scale their GCC operations. Rajasthan's proactive approach to fostering innovation, digital transformation, and ease of doing business further strengthens its position as a preferred GCC hub in India.
2.2.1 Strategic Location and Connectivity
Rajasthan's geographical advantage is a key factor of its appeal as a GCC destination. Located in the northwestern part of India, the state enjoys proximity to the National Capital Region (NCR), one of the country's largest economic hubs. This ensures seamless access to key markets, talent pools, and decision- making centers. The state's well-developed transportation infrastructure further enhances its connectivity, allowing businesses to operate with unparalleled efficiency.
Key connectivity highlights:
► Jaipur International Airport with direct flights to major domestic and international destinations
► Extensive road network with access to major industrial corridors ► Well-connected railway infrastructure supporting logistics and workforce mobility
► Integration with the Delhi-Mumbai Industrial Corridor (DMIC) and dedicated freight corridors
2.2.2 Cost-Competitive Business Environment
One of Rajasthan's standout advantages is its cost-effectiveness. Compared to traditional Tier-1 cities, Rajasthan offers significantly lower real estate costs, reduced cost of living, and competitive wage structures. Cities such as Jaipur, Udaipur, and Jodhpur provide Grade-A commercial spaces at a fraction of the cost of metropolitan hubs, enabling companies to establish state-of-the-art facilities while ensuring fiscal efficiency.
Cost-related benefits:
► Office space at 40-50% lower costs than metro cities ► Competitive salary structures compared to major IT hubs ► Incentives on capital investment, employment generation, and R&D initiatives
► Subsidies on land acquisition, and reduced power tariffs for GCC unit.
2.2.3 Skilled Workforce and Talent Availability
Rajasthan boasts a highly skilled and diverse talent pool, making it an attractive destination for knowledge-driven industries. The state has a strong educational ecosystem with premier institutions producing industry-ready graduates.
13427 Key workforce advantages:► Rajasthan has the highest share in producing Chartered Accountants and Cost Accountants in the country
► IIT Jodhpur, IIM Udaipur, BITS Pilani, AIIMS Jodhpur, National Law University Jodhpur
► IIIT Kota, MNIT Jaipur, Footwear Design and Development Institute Jodhpur, NIFT Jodhpur
► Over 4,600 higher education institutions ► 74 engineering colleges, 48 MBA institutions, and 116 polytechnic colleges ► More than 3,000 ITIs and vocational institutions across trades ► Over 1 million graduates annually ► 2 dedicated Skill Universities
► A growing base of IT and BPO professionals with expertise in AI, data analytics, cybersecurity, and cloud computing
► A young, dynamic population—over 60% below the age of 35—ensuring a sustainable talent pipeline
2.2.4 Robust Infrastructure and Business Ecosystem
Rajasthan has made significant strides in developing world-class infrastructure to support businesses. The state provides dedicated IT parks, SEZs, and business hubs that to cater GCC requirements. Additionally, Rajasthan is a pioneer in digital governance, ensuring seamless business operations through technology- driven processes.
Key infrastructure highlights: ► Mahindra World City, Jaipur – an integrated business city with IT/ ITeS and financial services hubs
► Rajasthan State Industrial Development and Investment Corporation (RIICO) promoting IT parks
► Dedicated power and high-speed internet connectivity to support digital operations
► Jaipur IT Park, upcoming GCC-specific clusters in Kota and Ajmer
2.2.5 Pro-Business Government Policies
The Rajasthan government has implemented progressive policies to attract and retain investments in the GCC industry. The state offers customized incentive packages for companies setting up GCCs, along with simplified regulatory procedures to enhance ease of doing business.
Policy highlights: ► Single-window clearance system for business approvals ► Subsidies on capital investments and employment generation ► Special incentives for high-tech industries and R&D centers
2.2.6 Digital and Technological Advancements
Rajasthan is at the forefront of digital transformation, with initiatives aimed at fostering an AI-driven and innovation-led economy. The state actively promotes13428 emerging technologies such as AI, blockchain, IoT, and big data analytics, making it an ideal hub for next-generation GCC operations.
Technology-driven initiatives:
► State-led digital transformation projects enhancing governance and business facilitation
► Promotion of data centers and cloud computing infrastructure
2.2.7 Sustainable and Quality Living Standards
Rajasthan offers a high quality of life, supported by modern social and physical infrastructure, affordable housing, and a rich cultural heritage. Cities like Jaipur, Jodhpur, Udaipur and Kota provide a blend of tradition and modernity, ensuring a comfortable living environment for GCC professionals.
Lifestyle advantages: ► Affordable cost of living compared to major metropolitan cities ► Modern healthcare and education facilities ► Rich cultural and heritage experiences attracting global talent ► Lifestyle Hubs: Integrated townships with recreational facilities, green spaces, and community centers
2.2.8 Innovation and Industry Synergies
Rajasthan is fostering an ecosystem of innovation that supports GCC objectives.
The state's growing startup ecosystem, supported by incubators and accelerators, provides fertile ground for collaboration between GCCs and local innovators. This policy encourages such synergies through innovation grants and partnerships with industry bodies.
3. Scope of Policy
Under this policy, support shall be extended to Global Capability Centres (GCCs) across sectors including IT, BFSI, engineering, healthcare, digital services, etc. Assistance will be provided by the State Government in the form of capital subsidy, operational support, and workforce incentives. The policy covers new GCCs set up by Indian or global enterprises. Eligible applicants include companies, LLPs, and institutions operating in Rajasthan. GCC units must be located in the state. All applications will be processed via the RajNivesh single-window portal.
3.1 Vision
Powering Innovation, Driving Global Excellence
The Rajasthan GCC Policy 2025 is not merely a roadmap for economic growth; it is a vision to transform Rajasthan into a global hub of excellence. By 2030, the state aims to host over 200 GCCs, generate employment for 1.5 lakh professionals, and contribute significantly to India's $100 billion GCC market. With its unique blend of affordability, talent, infrastructure, and progressive governance, Rajasthan is poised to redefine the GCC landscape—offering a compelling alternative to established metros while delivering world-class value.
13429 3.2 Policy Period
The Rajasthan Global Capability Centre Policy 2025 shall come into force with effect from the date of its notification and shall remain valid until March 31, 2029, or until the notification of a new or revised policy, whichever is earlier.
3.3 Nodal Department
The Department of Industries and Commerce shall be the nodal department for processing applications for incentives under this policy and for coordinating with various state departments or their agencies to facilitate the other benefits provided under the policy. RIICO will be the supporting agency for implementation of this policy.
3.4 GCC - Focus Sub Sectors
Following is the list of sub-sectors of Global Capability Centres (GCCs) with a strong focus on financial services, technology, and business operations. This list of focus sub- sectors is indicative and not exhaustive. Global Capability Centres (GCCs) from any sector are eligible to apply for benefits under this policy, provided they meet the qualifying criteria as defined: 3.4.1 Banking, Financial Services & Insurance (BFSI): Risk management, compliance, fintech innovation, and customer support.
3.4.2 Automotive & Manufacturing: Smart manufacturing, IoT integration, automation, and R&D for electric vehicles (EVs).
3.4.3 Information Technology (IT) & Software Development: Software product development, AI/ML, cybersecurity, and digital transformation.
3.4.4 Healthcare & Life Sciences: Pharmaceutical R&D, clinical trials, telemedicine, and healthcare analytics.
3.4.5 Retail & E-commerce: Supply chain optimisation, customer experience, AI- driven personalisation.
3.4.6 Telecom & Networking: 5G/ 6G innovation, network infrastructure development, customer support.
3.4.7 Aerospace & Defense: Simulation, design engineering, avionics software, and manufacturing.
3.4.8 Consumer Goods & FMCG: Digital marketing, supply chain analytics, customer engagement.
3.4.9 Energy & Utilities: Renewable energy R&D, energy management, predictive analytics
3.4.10 Media & Entertainment: Digital content creation, OTT platform management, gaming, and animation.
3.5 Policy Objectives
We envisage to establish Rajasthan as a premier destination for Global Capability Centres (GCCs) by fostering innovation, enhancing infrastructure, and creating a skilled workforce. This policy aims to attract multinational corporations by offering a business- friendly environment, financial incentives, and industry-academia collaboration,13430 positioning Rajasthan as a global hub for technology, research, and digital transformation. The key objectives include:
3.5.1 Establish Rajasthan as a Preferred GCC Destination in North-West India
Leverage Rajasthan's strategic proximity to the NCR, its cost-competitive real estate, and improving infrastructure to attract domestic and international GCCs and position Rajasthan as a viable alternative to established hubs.
3.5.2 Promote Inclusive Economic Growth and Job Creation
Aim to attract at least 200 new GCCs by 2030, creating over 50,000 jobs, with a focus on cities such as Jaipur, Udaipur, Jodhpur, Kota, and Ajmer.
3.5.3 Develop a Robust Talent Ecosystem Aligned with GCC Needs
Enhance Rajasthan's talent pool by skilling youth through partnerships with universities, ITIs, and private institutions to meet the requirements and demands of the industry.
3.5.4 Skill Mapping and Development of Talent Pool
A comprehensive skill mapping exercise will be undertaken to assess the availability and gaps in the talent pool. Based on this, targeted skill development programs will be designed and implemented to align local workforce capabilities with industry requirements.
3.5.5 Foster Innovation and Research & Development (R&D)
Position Rajasthan as an innovation hub for developing new technologies, including AI/ ML, automation, blockchain, and clean energy and encourage GCCs to collaborate with startups and academic institutions to drive intellectual property creation.
3.5.6 Build World-Class Infrastructure for GCC Operations
Invest in state-of-the-art IT hubs, and smart industrial clusters in key cities.
Provide reliable and sustainable infrastructure to support GCCs' digital transformation needs.
3.5.7 Enhance Business Environment and Regulatory Ease
Provide a business-friendly ecosystem through single-window clearances, reduced compliance burdens, and fast-track approvals.
3.5.8 Support Sustainability and Quality of Life
Integrate sustainable practices into GCC infrastructure (e.g., green buildings, renewable energy).
3.5.9 Generate Significant Economic Impact
Target an economic output of ~ USD 20 billion from GCCs by 2030, contributing to Rajasthan's industrial growth and creating multiplier effect of GCCs on job creation and ancillary industries. 3.5.10 Strengthen Global Competitiveness and Attract FDI
Position Rajasthan as a preferred destination for global GCCs by offering tailored incentives for marquee investors to attract FDI through GCC investments.
13431 4. Definitions
The underlying definitions will provide the clarity and understanding to all the stakeholder and set uniformity, for proper interpretation and implementation.
4.1 Global Capability Centres (GCCs)
A Global Capability Centre (GCC) is a wholly owned, centralised business unit to deliver specialised services, innovation, and operational support to its parent or group companies. A GCC operates as an integral part of the parent organisation, issue internal invoices for services rendered, reflecting their role as in-house partners rather than third- party vendors.
4.2 Enterprise
Enterprise means an industrial undertaking or a business concern or any other establishment by whatever name called, engaged in providing or rendering of GCC related service or services.
4.3 New Unit
New Unit means a new GCC unit set up by an existing enterprise for providing GCC services, having separately identifiable books of accounts and depositing the taxes and duties leviable under any State Act including Provident Fund separately.
4.4 Commencement of Commercial Operation
Commencement of Commercial Operation for a new enterprise, the date on which the enterprise issues the first bill of supply/ invoice/ tax invoice of the services rendered related to the GCC. 4.5 Letter of Approval (LoA)
Letter of Approval (LoA) shall refer to the formal approval issued by the Project Approval Committee (PAC) to an eligible enterprise under Rajasthan GCC Policy 2025, based on the evaluation and acceptance of the Detailed Project Report (DPR). The LoA shall serve as the foundational document for claiming benefits under this policy.
The LoA shall contain the following essential details: 4.5.1 The approved project cost, based on the verified Eligible Fixed Capital Investment (EFCI), which shall be the reference value for calculating incentives under the policy.
4.5.2 The indicative quantum and heads of incentives admissible to the enterprise under the policy, subject to actual disbursement in accordance with the applicable terms, ceilings, and fulfilment of eligibility conditions.
4.5.3 The expected timeline for project implementation, including commencement of construction, commercial production or operations, and other milestone-based commitments as applicable.
The issuance of the LoA shall not automatically entitle the enterprise to receive incentives. All claims shall be subject to verification of compliance, achievement of performance milestones, and submission of documentary proof, as specified under the policy.
4.6 Employee
Employee for this policy shall refer to the workforce on the permanent payroll of the eligible enterprise, subject to the following conditions for consideration under this policy:
134324.6.1 The individual must have been continuously employed for a minimum of nine (9) months during the relevant financial year with the enterprise or through the principal employer.
4.6.2 The employee must possess a valid Aadhaar number. 4.6.3 The employee must be duly enrolled under the Employees' Provident Fund (EPF) and/or Employees' State Insurance (ESI) schemes, as applicable under prevailing labour laws.
4.6.4 Salary or wages must be disbursed exclusively via direct bank transfer to the employee's registered bank account.
4.6.5 Support staff such as drivers, peons, sweepers, gardeners, security guards, housekeeping personnel, or any personnel not directly involved in the enterprise's core business operations and apprentices, interns, and trainees not on the payroll or not covered under statutory benefit (unless otherwise specifically provided for) shall not be considered as 'Employees' for the purpose of employee-related incentives under this policy.
4.6.6 The proportion of contractual workers engaged through contractors shall not exceed 40% of the total workforce counted for incentive eligibility under this definition, unless otherwise provided under specific sectoral provisions of the policy.
4.7 Eligible Fixed Capital Investment (EFCI)
Eligible Fixed Capital Investment means investment made by an enterprise in fixed assets, in the following, up to the date of commencement of commercial production: 4.7.1 Price paid for the land. 4.7.2 Cost of new industrial building/ office. 4.7.3 The price paid for new air conditioning, servers, computers, printers, IT infrastructure, essential furniture & fixtures, equipment, office equipment and audio-visual equipment; and other investment made in new fixed assets essential for the rendering of services as approved by the Project Approval Committee (PAC).
Provided that investment made in:
4.7.4 Land in excess of 30% of the total investment/EFCI made; and 4.7.5 Purchase of existing factory sheds, industrial buildings; and 4.7.6 Old plant and machinery; and 4.7.7 Plant and machinery transferred from other locations by the Enterprise shall not be included in investment/EFCI
4.8 Eligible Investment Period
The Enterprise shall commence commercial operation during the operative period of the policy unless otherwise specified in the policy or as approved by the PAC.
4.9 Detailed Project Report (DPR)
A Detailed Project Report (DPR) is a comprehensive blueprint for a project, providing a thorough and in-depth outline of all necessary elements required for its successful execution. It includes an exhaustive study of the investment details, the chosen technology and its parameters, the floor plan, a detailed project schedule, and any other13433 relevant information pertaining to the project. The DPR shall also include copies of quotations for fixed assets, as mentioned in Section 4.7.3, to support the investment figures.
4.10 Environmental Projects
Environmental projects shall mean: 4.10.1 Environmental infrastructure facilities (such as ETPs and waste management projects)
4.10.2 Zero Liquid Discharge 4.10.3 Air pollution control measures 4.10.4 Water measures
4.11 Government/ State
The Government or the State means the Government of Rajasthan.
4.12 Year
Year means financial year (From 1st April to 31st March) and quarter means the period of three months ending on 30th June, 30th September, 31st December and 31st March.
4.13 Policy
Policy means Rajasthan Global Capability Centre Policy 2025.
5. Incentives
Section A – Incentives for GCCs as per RIPS 2024
5.1 Eligibility (As per RIPS Sec - 3.7.1.2)
Minimum investment required is INR 5 crores.
5.2 Capital Subsidy (As per RIPS Sec - 3.7.2.1)
The Government will provide assistance in setting up GCCs (including CoEs) by way of Capital Subsidy equivalent to 30% of the project cost (excluding the cost of land and buildings) for GCCs set up by private enterprises, subject to a maximum of INR 10 crores for a period of 10 years.
5.3 Land Cost Incentive (As per RIPSSec - 3.7.2.2)
Reimbursement of 50% of cost of purchase of land or lease of floor area up to a maximum of INR 1 crore for setting up of GCCs.
| Type | Description |
| Stamp Duty Exemption | Exemption from payment of 75% stamp duty and reimbursement of 25% stamp duty. |
| Electricity Duty Exemption | 100% exemption of Electricity Duty for 7 years. |
| Conversion Charges | Exemption from payment of 75% conversion charge and reimbursement of 25% conversion charge. |
innovations aimed at enhancing sustainability will be eligible for a 25% subsidy on the cost of establishing environmental projects, with a maximum limit of INR 1 crore.
5.6 Training Incentive (As per RIPS Sec - 4.3.1)
R&D training incentive of 50% of the cost of training up to INR 10,000 per person per month can be availed for 12 months. Training must be from an accredited institution, relevant to the operations & management of such enterprise.
(This incentive is intended for the complete GCC dedicated to R&D).
5.7 IP Creation Incentive (As per RIPS Sec - 4.3.2)
The State shall pay 50% of the cost incurred for patent, copyright, trademark, and registration of geographical indicators up to INR 5 crores for standalone GCCs dedicated to R&D.
Section B – Additional Incentives for GCCs under GCC Policy 2025
5.8 Eligibility
5.8.1 First 10 GCCs with 100+ employees OR Minimum EFCI of INR 15 Cr. 5.8.2 First 10 GCCs with 500+ employees OR Minimum EFCI of INR 50 Cr.
5.9 Payroll Subsidy
Reimbursement of 30% of the salary received by the employee for the first 3 years subject to a ceiling of INR 1.25 lakh per employee per year.Subject to a ceiling of INR 10 crore per GCC unit per annum.
5.10 Rental Assistance
Reimbursement of 50% of their rent expenses for first 3 years and 25% for the subsequent two years up to a maximum of INR 5 crore per GCC unit per annum subject to a ceiling of INR 25,000 per seat per annum.
Rental assistance shall only be provided if GCCs have not availed land cost
incentive as per Sec 5.3.
5.11 Bandwidth Assistance
Reimbursement of 25% of the internet expenses up to INR 25 Lac per year for the first three years.
5.12 Training Incentive
Reimbursement of 50% of the cost incurred towards employee training for the first three years up to a ceiling of INR 2.5 Crore per GCC unit per annum with subject to a ceiling of INR 30,000 per employee per annum.
Note: a. Only GCCs setting up in-house training centers in Rajasthan are eligible for this incentive.
b. The GCCs can only avail either this incentive or the training incentive (Sec 5.6) offered under the R&D, GCC & Test Labs package of RIPS 2024.
c. Eligible training costs may include expenses incurred on training venue rental, instructor or trainer charges, development of training materials, and licensing fees for13435 industry certifications (if any), or other eligible expenses notified by the state from time to time.
5.13 Customised Package
GCC units generating direct employment for a minimum of 2,000 employees shall be eligible to apply for a customised incentive package on a case-to-case basis, subject to the approval by the State Empowered Committee.
6. Administration
The State shall formulate and notify the necessary procedural guidelines to facilitate the effective implementation of the Rajasthan Global Capability Centre Policy 2025across all relevant departments, agencies, and institutional mechanisms.
6.1 Implementation and Administration
All relevant departments shall be responsible for implementing the Rajasthan Global Capability Centre Policy 2025. The Industries & Commerce Department, Government of Rajasthan, shall serve as the nodal department for the implementation, coordination, and monitoring of this policy.
6.2 Interpretation of Policy
Any matter relating to the interpretation or clarification of any provision under this Policy shall be referred to the Project Approval Committee (PAC). The decision of the PAC in such matters shall be final, conclusive, and binding on all parties concerned.
6.3 Review of the Policy
The State Government reserves the right to review, amend, or withdraw this Policy, in whole or in part, at any time, in the interest of public policy or administrative exigency.
Furthermore, the Industries & Commerce Department shall have the authority to issue, revise, modify, add to, or withdraw any forms, formats, guidelines, or procedural documents associated with the implementation of this Policy, as deemed necessary for its effective, transparent, and efficient execution.
6.4 Application Process for Incentives and Benefits
The RajNivesh portal, managed by the Bureau of Investment Promotion (BIP), shall serve as the single-point digital interface for facilitating all investment-related applications under this Policy. The portal enables end-to-end, time-bound processing of clearances, approvals, and submissions, ensuring transparency, efficiency, and ease of doing business. 6.4.1 Application Submission
All applications and requisite documents under this Policy shall be submitted and processed exclusively through the RajNivesh Portal. Applicants shall be required to submit their applications for all clearances, approvals, and claims for benefits and incentives under this Policy only via the RajNivesh Portal, in the prescribed format along with the necessary supporting documents.
6.4.2 Application Evaluation
13436 The Project Evaluation Committee (PEC) shall evaluate the Detailed ProjectReport (DPR) and all other requisite documents submitted by the applicant through the RajNivesh portal. Based on this evaluation, the PEC shall submit its recommendations to the Project Approval Committee (PAC) preferably within 60 (sixty) days from the date of receipt of the complete application.
The PEC may, at its discretion, require the applicant or their authorised representative to appear in person to provide clarifications, respond to queries, or furnish any additional information deemed necessary for the evaluation process.
6.4.3 Application Approval
The Project Approval Committee (PAC) shall evaluate the project proposal based on the recommendations of the Project Evaluation Committee (PEC) and the submitted Detailed Project Report (DPR). The PAC shall, preferably within 60 (sixty) days from the date of receipt of the PEC's recommendations, either approve or reject the project application.
In case of approval, the Office of the Commissioner, Industries, on behalf of the PAC, shall issue a Letter of Approval to the applicant. The PAC may also require the applicant or their authorised representative to appear in person to provide clarifications, respond to specific queries, or furnish any additional information necessary for the final decision.
6.5 Institutional Mechanism
To ensure the effective implementation of the Rajasthan Global Capability Centre Policy 2025 among all stakeholders, while maintaining appropriate checks and balances, the following institutional mechanism shall be established: 6.5.1 Project Evaluation Committee (PEC)
A Project Evaluation Committee (PEC) shall be constituted to evaluate proposals submitted for availing benefits and incentives under this Policy.
Five out of the total number of members of the Project Evaluation Committee shall constitute the quorum at its meetings subject to one nominee member each from RIICO and FD.
| Project Evaluation Committee (PEC) | |
| Executive Director RIICO | Chairman |
| Financial Advisor Department of Industries and Commerce | Member |
| Joint Legal Remembrancer/ DLR Department of Industries and Commerce | Member |
| Nominee Member 1 Nominee of BIP not below the rank of DGM in Investment and NRIs (BIP) | Member |
| Nominee Member 2 Nominee of BIP not below the rank of DGM in Investment and NRIs (BIP) | Member |
| Nominee Member from Finance Department | Member |
| Nominee Member 1 Nominee of RIICO not below the rank of DGM | Member |
| Nominee Member 2 Nominee of RIICO not below the rank of DGM | Member |
| Additional Commissioner – I Department of Industries and Commerce | Member Secretary |
6.5.2 Project Approval Committee (PAC)
A five-member Project Approval Committee (PAC) shall have the authority to approve or reject applications submitted by enterprises seeking benefits under this policy. The decision of the PAC shall be final and binding. Detailed guidelines regarding the composition, functioning, and procedures of the PAC shall be notified separately.
A majority of the total members shall constitute the quorum for PAC meetings.
| Project Approval Committee (PAC) | |
| Administrative Secretary Department of Industries and Commerce | Chairman |
| Secretary Finance (Revenue)/ Any nominee of Finance Department not below the rank of Joint Secretary | Member |
| Commissioner Investment & NRIs (BIP) | Member |
| MD RIICO | Member |
| Commissioner Department of Industries and Commerce | Member Secretary |
7. Terms and Conditions
This policy clearly sets out the provisions, terms, and conditions to be followed, and outlines the rights, responsibilities, and limitations of all parties involved.
7.1 Transfer of Business
When the ownership of a unit availing benefit of this policy is entirely transferred in any manner, then the remaining benefits of such unit under this policy, if any, shall be transferred to the transferee enterprise on fulfilment of any statutory levy. 7.1.1 Application for Transfer
For availing such remaining benefits, the transferee enterprise shall submit a duly completed application as part of the attached forms and manner as may be prescribed, to the Member Secretary of the PAC along with proof of transfer of ownership of unit and original Letter of Approval (LoA) issued to the transferor enterprise, within ninety days of such transfer.
7.1.2 Processing of Transfer Application
The Member Secretary of the PAC shall register the application and place the completed application before the PAC within forty-five days from the receipt of the application unless specifically extended for reasons to be recorded in writing.
Where the application has been filed beyond the time period as provided in Section 7.1.1 the PAC having been satisfied with the genuineness of cause of delay may condone the delay in filing of the application from the prescribed date of application.
7.1.3 Approval of Transfer
In case the committee approves the transfer of ownership, the Member Secretary shall amend the Letter of Approval (LoA) by making an endorsement in the said LoA as under; "The benefit under this certificate is hereby transferred to M/s ………………………., and the said enterprise is entitled to avail the benefits mentioned in this LoA for a period from …… to ……."
After such endorsement, the Member Secretary shall forward it to all concerned immediately but not later than fifteen days from the date of the decision taken by the committee in its meeting, unless specifically extended for reasons to be recorded in writing. 7.1.4 Rejection of Transfer
Where the PAC is of the opinion that the transferee Enterprise is not eligible to avail the remaining benefits of the Policy, it shall provide an opportunity of being heard to such Enterprise and shall record the reasons of rejection. The decision of the Committee shall be communicated by the Member Secretary of the PAC to the Enterprise, and all concerned immediately but not later than thirty days from the date of decision taken by the committee in its meeting, unless specifically extended for reasons to be recorded in writing.
13439 7.2 Provisions Related to Extent and Period of Benefits
7.2.1 Policy Benefit Period
The incentives and benefits under the Rajasthan Global Capability Centre Policy 2025 shall remain available beyond the operative period of the policy, subject to the following conditions:
• The project must have received approval from the Project Approval Committee (PAC) during the operative period of the policy; and
• A Letter of Approval (LoA) must have been issued within the policy period;
and
• The committed investments must be made within the timelines approved by the PAC.
This provision ensures policy predictability and investor confidence by safeguarding approved projects from the implications of policy expiry, provided procedural and investment commitments are fulfilled.
7.2.2 Overall Extent of Subsidy
The total amount of incentives and subsidies over the entire benefit period shall not exceed 100% of the Eligible Fixed Capital Investment (EFCI), unless otherwise approved by the PAC. However, in the case of customised packages, enterprises shall be eligible for incentives up to 125% of the EFCI, subject to approval by the State Empowered Committee (SEC).
7.3 Disbursement of Incentives
All incentives sanctioned under this policy shall be linked to the progress of the project as per the timelines specified in the Detailed Project Report (DPR) and approved by the Project Approval Committee (PAC). 7.3.1 Cost Escalation
In the event of any cost escalation, regardless of the reason, the quantum of incentives shall remain fixed as approved and specified in the Letter of Approval (LoA) issued by the PAC.
7.3.2 Compatibility with Government of India Schemes
The subsidies/ incentives provided under this policy shall be in addition to any benefits available under schemes or policies of the Government of India.
7.3.3 Implementation Guidelines
Detailed step-by-step guidelines for availing incentives under this policy shall be issued separately by the Industries & Commerce Department.
7.3.4 Capital Subsidy
Capital subsidy sanctioned under this policy shall be disbursed in ten equal instalments.
7.4 Other Terms and Conditions
7.4.1 All Greenfield GCC units shall be eligible for incentives as per the provisions of
the Rajasthan Global Capability Centre Policy 2025.
13440 7.4.2 Enterprises availing benefits under this policy must comply with all applicablestatutory laws and regulations of the State of Rajasthan. Non-compliance may result in cancellation or withdrawal of the benefits sanctioned under this policy.
7.4.3 If a GCC unit receives any subsidy or incentive under another policy or scheme of the Government of Rajasthan; or from any undertaking, corporation, or instrumentality owned or controlled by the State Government; or under any state legislation for investments made in fixed assets, the total subsidy payable under this policy shall be reduced by the amount already received, unless specifically allowed
otherwise.
The enterprise must inform the disbursing authority under this policy about any such benefits previously availed.
7.4.4 If it is found that an enterprise availing benefits under this policy is ineligible or has misrepresented facts, the matter shall be referred to the Project Approval Committee (PAC). The PAC shall provide the enterprise an opportunity to be heard.
If the PAC determines that the enterprise is not entitled to receive the benefits, it may withdraw such benefits, with the reasons recorded in writing.
The Member Secretary of the PAC shall communicate the decision to all relevant parties. In such cases, the PAC may also order recovery of benefits already availed, with interest at 18% per annum.
7.4.5 In the event of a breach of any provision of this policy, the PAC shall withdraw or discontinue the benefits extended to the enterprise. Based on the PAC's recommendation, the concerned department shall recover the benefits along with interest at 18% per annum, calculated from the date the benefits were first availed.
7.4.6 Enterprises availing subsidies under this policy shall, from the date of notification by the State Government, maintain records of sales and purchases in digital format (either through online/computer-based systems or in any manner as prescribed), and shall provide access to these records to the Project Evaluation Committee (PEC) and/or the PAC.
7.4.7 If it is discovered that a GCC unit has wrongly or excessively availed benefits, such benefits shall be disallowed. The enterprise, along with any of its units or branches, shall be required to repay the excess benefits received, along with interest at 18% per annum.
134417.4.8 Benefits under this policy shall be available only to enterprises that have obtained valid consents to establish and operate from the Central or Rajasthan State Pollution Control Board, where applicable as per the nature of the enterprise.
7.4.9 The PAC shall have the authority to rectify any apparent mistake in its orders, suo motu or on receiving an application, including orders that were valid when issued but were later rendered invalid due to amendments in the policy with retrospective effect or due to a judgment by the Hon'ble Supreme Court or Hon'ble Rajasthan High Court. Applications for rectification must be submitted within three years from the date of the original order.
7.4.10 Applications for rectification shall be submitted to the Member Secretary of the PAC, who shall place them before the Committee for consideration. No rectification order shall be issued after four years from the date of the original order.
7.4.11 The State Empowered Committee, constituted under Section 3 of the Rajasthan Enterprises Single Window Enabling and Clearance Act, 2011, shall be empowered to hear and decide appeals against decisions of the PAC. All appeals must be filed within 90 days from the date the decision is communicated. 7.4.12 To facilitate electronic service delivery, and notwithstanding any contrary provisions of this policy, the concerned Government Department may mandate that all applications, communications, orders, certificates, and disbursements be made electronically. To support e-governance, the concerned department may revise procedural requirements under the policy to align with electronic systems. Such changes shall not be considered invalid solely on the grounds of deviation from original procedures.
7.4.13 Enterprises availing benefits under this policy shall be subject to all conditions, procedures, instructions, clarifications, and amendments issued by the Government of Rajasthan from time to time.
By the order of the Governor
Mahipal Kumar,