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Indian Gazettes A searchable archive of gazettes published by the Union and State Governments of India
Jharkhand Gazette · Government of Jharkhand

Jharkhand Gazette, No. 7, 08 January 2019

Published 08 January 2019

Type
Extra Ordinary
Gazette no.
7
Identifier
in.gazette.jharkhand.2019-01-08.7
Languages
English, Hindi
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, े (SLB)-02/16-5166--

Guideline Performance Grants Water Supply, Sewerage & Sanitation, Solid Waste ManagementStrom Water Drainage Service Level Benchmarks

Benchmarks2 (

14th Finance Commission, Government of India SERVICE LEVEL BENCHMARK AT A GLANCE (SLB) Name of Municipality :-Adityapur Municipal Corporation District :Saraikela-Kharsawan
Sr. No Proposed Indicator Benchmark Present Status 2017-18 Target in Year 2018-19
1 WATER SUPPLY SERVICES
1.1 Coverage of water supply connections- 100.0% 17 25
1.2 Per capita supply of water- 135 lpcd 68 78
1.3 Extent of metering of water connections 100.0% NA 20
1.4 Extent of non revenue water (NRW)- (NRW) 20.0% 27 20
1.5 Continuity of water supply- 24 hours 1.0 2.0
1.6 Efficiency in redressal of customer complaints 80.0% 54 72
1.7 Quality of water supplied- 100.0% 86 100
1.8 Cost recovery in water supply services- 100.0% 57 67
1.9 Efficiency in collection of water supply - related charges 90.0% 14 48
2 WASTE WATER MANAGEMENT (SEWERAGE AND SANITATION)
2.1 Coverage of toilets- 100.0% 100 100
2.2 Coverage of sewage network services 100.0% 0 0
2.3 Collection efficiency of sewage network- 100.0% NA 0
2.4 Adequacy of sewage treatment capacity 100.0% NA 0
2.5 Quality of sewage treatment- 100.0% NA 0
2.6 Extent of reuse and recycling of sewage 20.0% NA 0
2.7 Extent of cost recovery in sewage management- 100.0% 6 10
2.8 Efficiency in redressal of customer complaints 80.0% 52 70
2.9 Efficiency in collection of sewage charges 90.0% NA 0
3 SOLID WASTE MANAGEMENT
3.1 Household level coverage of solid waste management services 100.0% 47 100
3.2 Efficiency of collection of municipal solid waste 100.0% 93 100
3.3 Extent of segregation of municipal solid waste 100.0% 0 30
3.4 Extent of municipal solid waste recovered 80.0% NA 20
3.5 Extent of scientific disposal of municipal solid waste 100.0% NA 10
3.6 Extent of cost recovery in SWM services 100.0% 1 25
3.7 Efficiency in redressal of customer complaints 80.0% 65 70
3.8 Efficiency in collection of SWM charges 90.0% 57 80
4 STORM WATER DRAINAGE
4.1 Coverage of storm water drainage network 100.0% 8 15
4.2 Incidence of water logging/flooding - 0.0% 27 10
5 ULB providing water connection to Public and Community Toilets
5.1 Coverage of Water Supply (24 X 7) in all Public/Community Toilets 24x7) 100.0% 100 100
Note : N.A : Not Applicable, N.D : No Data 14th Finance Commission, Government of India SERVICE LEVEL BENCHMARK AT A GLANCE (SLB) District :Bokaro Name of Municipality :-Chas Municipal Corporation
Sr. No Proposed Indicator Benchmark Present Status 2017-18 Target in Year 2018-19
1 WATER SUPPLY SERVICES
1.1 Coverage of water supply connections 100.0% 28 35
1.2 Per capita supply of water 135 lpcd 79 90
1.3 Extent of metering of water connections 100.0% NA NA
1.4 Extent of non revenue water (NRW)(NRW) 20.0% 28 20
1.5 Continuity of water supply 24 hours 5.0 5.0
1.6 Efficiency in redressal of customer complaints 80.0% 80 85
1.7 Quality of water supplied 100.0% 81 100
1.8 Cost recovery in water supply services 100.0% 119 125
1.9 Efficiency in collection of water supply - related charges 90.0% 25 35
2 WASTE WATER MANAGEMENT (SEWERAGE AND SANITATION)
2.1 Coverage of toilets 100.0% 100 100
2.2 Coverage of sewage network services 100.0% 0 0
2.3 Collection efficiency of sewage network- 100.0% NA NA
2.4 Adequacy of sewage treatment capacity 100.0% NA NA
2.5 Quality of sewage treatment 100.0% NA NA
2.6 Extent of reuse and recycling of sewage 20.0% NA NA
2.7 Extent of cost recovery in sewage management 100.0% 1 5
2.8 Efficiency in redressal of customer complaints 80.0% 81 95
2.9 Efficiency in collection of sewage charges 90.0% NA NA
3 SOLID WASTE MANAGEMENT
3.1 Household level coverage of solid waste management services 100.0% 100 100
3.2 Efficiency of collection of municipal solid waste 100.0% 100 100
3.3 Extent of segregation of municipal solid waste 100.0% 7 10
3.4 Extent of municipal solid waste recovered 80.0% 16 25
3.5 Extent of scientific disposal of municipal solid waste 100.0% 100 100
3.6 Extent of cost recovery in SWM services 100.0% 2 20
3.7 Efficiency in redressal of customer complaints 80.0% 93 100
3.8 Efficiency in collection of SWM charges 90.0% 48 60
4 STORM WATER DRAINAGE
4.1 Coverage of storm water drainage network 100.0% 18 25
4.2 Incidence of water logging/flooding 0.0% 1 0
5 ULB providing water connection to Public and Community Toilets
5.1 Coverage of Water Supply (24 X 7) in all Public/Community Toilets 24x7) 100.0% 100 100
Note : N.A : Not Applicable, N.D : No Data 14th Finance Commission, Government of India SERVICE LEVEL BENCHMARK AT A GLANCE (SLB) Name of Municipality :-Deoghar Municipal Corporation District :Deoghar
Sr. No Proposed Indicator Benchmark Present Status 2017-18 Target in Year 2018-19
1 WATER SUPPLY SERVICES-
1.1 Coverage of water supply connections- 100.0% 31 60
1.2 Per capita supply of water- 135 lpcd 59 80
1.3 Extent of metering of water connections 100.0% NA 0
1.4 Extent of non revenue water (NRW)-(NRW) 20.0% 49 40
1.5 Continuity of water supply- 24 hours 4.0 5.0
1.6 Efficiency in redressal of customer complaints 80.0% 70 90
1.7 Quality of water supplied- 100.0% 85 100
1.8 Cost recovery in water supply services- 100.0% 64 75
1.9 Efficiency in collection of water supply - related charges 90.0% 39 60
2 WASTE WATER MANAGEMENT (SEWERAGE AND SANITATION)-
2.1 Coverage of toilets- 100.0% 100 100
2.2 Coverage of sewage network services- 100.0% 0 0
2.3 Collection efficiency of sewage network- 100.0% NA 0
2.4 Adequacy of sewage treatment capacity 100.0% NA 0
2.5 Quality of sewage treatment- 100.0% NA 0
2.6 Extent of reuse and recycling of sewage 20.0% NA 0
2.7 Extent of cost recovery in sewage management- 100.0% 1 10
2.8 Efficiency in redressal of customer complaints 80.0% 88 95
2.9 Efficiency in collection of sewage charges 90.0% NA 0
3 SOLID WASTE MANAGEMENT -
3.1 Household level coverage of solid waste management services 100.0% 100 100
3.2 Efficiency of collection of municipal solid waste 100.0% 100 100
3.3 Extent of segregation of municipal solid waste 100.0% 0 75
3.4 Extent of municipal solid waste recovered 80.0% NA 20
3.5 Extent of scientific disposal of municipal solid waste 100.0% NA 80
3.6 Extent of cost recovery in SWM services 100.0% 2 60
3.7 Efficiency in redressal of customer complaints 80.0% 100 100
3.8 Efficiency in collection of SWM charges 90.0% 100 100
4 STORM WATER DRAINAGE -
4.1 Coverage of storm water drainage network- 100.0% 42 85
4.2 Incidence of water logging/flooding - 0.0% 10 4
5 ULB providing water connection to Public and Community Toilets-
5.1 Coverage of Water Supply (24 X 7) in all Public/Community Toilets 24x7) 100.0% 100 100
Note : N.A : Not Applicable, N.D : No Data 14th Finance Commission, Government of India SERVICE LEVEL BENCHMARK AT A GLANCE (SLB) Name of Municipality :-Dhanbad Municipal Corporation District :Dhanbad
Sr. No Proposed Indicator Benchmark Present Status 2017-18 Target in Year 2018-19
1 WATER SUPPLY SERVICES-
1.1 Coverage of water supply connections- 100.0% 12 60
1.2 Per capita supply of water- 135 lpcd 82 90
1.3 Extent of metering of water connections 100.0% NA NA
1.4 Extent of non revenue water (NRW)-(NRW) 20.0% 55 40
1.5 Continuity of water supply- 24 hours 5.0 5.0
1.6 Efficiency in redressal of customer complaints 80.0% 70 85
1.7 Quality of water supplied- 100.0% 50 80
1.8 Cost recovery in water supply services- 100.0% 41 50
1.9 Efficiency in collection of water supply - related charges 90.0% 19 25
2 WASTE WATER MANAGEMENT (SEWERAGE AND SANITATION) -
2.1 Coverage of toilets- 100.0% 100 100
2.2 Coverage of sewage network services- 100.0% 0 0
2.3 Collection efficiency of sewage network- 100.0% NA NA
2.4 Adequacy of sewage treatment capacity 100.0% NA NA
2.5 Quality of sewage treatment- 100.0% NA NA
2.6 Extent of reuse and recycling of sewage 20.0% NA NA
2.7 Extent of cost recovery in sewage management- 100.0% 3 10
2.8 Efficiency in redressal of customer complaints 80.0% 100 100
2.9 Efficiency in collection of sewage charges- 90.0% NA 10
3 SOLID WASTE MANAGEMENT-
3.1 Household level coverage of solid waste management services 100.0% 71 75
3.2 Efficiency of collection of municipal solid waste 100.0% 80 85
3.3 Extent of segregation of municipal solid waste 100.0% 3 20
3.4 Extent of municipal solid waste recovered 80.0% 0 10
3.5 Extent of scientific disposal of municipal solid waste 100.0% NA NA
3.6 Extent of cost recovery in SWM services 100.0% 4 10
3.7 Efficiency in redressal of customer complaints 80.0% 97 100
3.8 Efficiency in collection of SWM charges 90.0% NA 30
4 STORM WATER DRAINAGE-
4.1 Coverage of storm water drainage network- 100.0% 38 50
4.2 Incidence of water logging/flooding - 0.0% 72 60
5 ULB providing water connection to Public and Community Toilets
5.1 Coverage of Water Supply (24 X 7) in all Public/Community Toilets 24x7) 100.0% 100 100
Note : N.A : Not Applicable, N.D : No Data 14th Finance Commission, Government of India SERVICE LEVEL BENCHMARK AT A GLANCE (SLB) Name of Municipality :-Hazaribag Municipal Corporation District :Hazaribag
Sr. No Proposed Indicator Benchmark Present Status 2017-18 Target in Year 2018-19
1 WATER SUPPLY SERVICES-
1.1 Coverage of water supply connections- 100.0% 28 35
1.2 Per capita supply of water- 135 lpcd 46 80
1.3 Extent of metering of water connections 100.0% NA NA
1.4 Extent of non revenue water (NRW)-(NRW) 20.0% 57 50
1.5 Continuity of water supply- 24 hours 3.0 4.0
1.6 Efficiency in redressal of customer complaints 80.0% 58 80
1.7 Quality of water supplied- 100.0% 100 100
1.8 Cost recovery in water supply services- 100.0% 30 40
1.9 Efficiency in collection of water supply - related charges 90.0% 25 35
2 WASTE WATER MANAGEMENT (SEWERAGE AND SANITATION) -
2.1 Coverage of toilets- 100.0% 100 100
2.2 Coverage of sewage network services- 100.0% 0 0
2.3 Collection efficiency of sewage network- 100.0% NA NA
2.4 Adequacy of sewage treatment capacity 100.0% NA NA
2.5 Quality of sewage treatment- 100.0% NA NA
2.6 Extent of reuse and recycling of sewage 20.0% NA NA
2.7 Extent of cost recovery in sewage management- 100.0% 1 10
2.8 Efficiency in redressal of customer complaints 80.0% 89 100
2.9 Efficiency in collection of sewage charges 90.0% NA 10
3 SOLID WASTE MANAGEMENT-
3.1 Household level coverage of solid waste management services 100.0% 50 60
3.2 Efficiency of collection of municipal solid waste 100.0% 95 100
3.3 Extent of segregation of municipal solid waste 100.0% 0 10
3.4 Extent of municipal solid waste recovered 80.0% NA NA
3.5 Extent of scientific disposal of municipal solid waste 100.0% NA NA
3.6 Extent of cost recovery in SWM services 100.0% 33 40
3.7 Efficiency in redressal of customer complaints 80.0% 99 100
3.8 Efficiency in collection of SWM charges 90.0% 36 45
4 STORM WATER DRAINAGE -
4.1 Coverage of storm water drainage network- 100.0% 3 10
4.2 Incidence of water logging/flooding - 0.0% 15 10
5 ULB providing water connection to Public and Community Toilets-
5.1 Coverage of Water Supply (24 X 7) in all Public/Community Toilets 24x7) 100.0% 100 100
Note : N.A : Not Applicable, N.D : No Data 14th Finance Commission, Government of India SERVICE LEVEL BENCHMARK AT A GLANCE (SLB) Name of Municipality :-Medininagar Municipal Corporation District :Medininagar
Sr. No Proposed Indicator Benchmark Present Status 2017-18 Target in Year 2018-19
1 WATER SUPPLY SERVICES -
1.1 Coverage of water supply connections- 100.0% 27 35
1.2 Per capita supply of water- 135 lpcd 54 65
1.3 Extent of metering of water connections 100.0% NA NA
1.4 Extent of non revenue water (NRW)-(NRW) 20.0% 43 40
1.5 Continuity of water supply- 24 hours 3.0 3.2
1.6 Efficiency in redressal of customer complaints 80.0% 90 100
1.7 Quality of water supplied- 100.0% 65 85
1.8 Cost recovery in water supply services- 100.0% 39 55
1.9 Efficiency in collection of water supply - related charges 90.0% 32 55
2 WASTE WATER MANAGEMENT (SEWERAGE AND SANITATION) -
2.1 Coverage of toilets- 100.0% 100 100
2.2 Coverage of sewage network services 100.0% 0 0
2.3 Collection efficiency of sewage network- 100.0% NA NA
2.4 Adequacy of sewage treatment capacity 100.0% NA NA
2.5 Quality of sewage treatment- 100.0% NA NA
2.6 Extent of reuse and recycling of sewage 20.0% NA NA
2.7 Extent of cost recovery in sewage management- 100.0% 1 5
2.8 Efficiency in redressal of customer complaints 80.0% 91 100
2.9 Efficiency in collection of sewage charges 90.0% NA NA
3 SOLID WASTE MANAGEMENT-
3.1 Household level coverage of solid waste management services 100.0% 40 55
3.2 Efficiency of collection of municipal solid waste 100.0% 100 100
3.3 Extent of segregation of municipal solid waste 100.0% 0 10
3.4 Extent of municipal solid waste recovered 80.0% NA NA
3.5 Extent of scientific disposal of municipal solid waste 100.0% NA NA
3.6 Extent of cost recovery in SWM services 100.0% 0 5
3.7 Efficiency in redressal of customer complaints 80.0% 90 100
3.8 Efficiency in collection of SWM charges 90.0% NA NA
4 STORM WATER DRAINAGE -
4.1 Coverage of storm water drainage network 100.0% 39 45
4.2 Incidence of water logging/flooding- 0.0% 1 1
5 ULB providing water connection to Public and Community Toilets
5.1 Coverage of Water Supply (24 X 7) in all Public/Community Toilets 24x7) 100.0% 100 100
Note : N.A : Not Applicable, N.D : No Data 14th Finance Commission, Government of India SERVICE LEVEL BENCHMARK AT A GLANCE (SLB) Name of Municipality :-Ranchi Municipal Corporation District :Ranchi
Sr. No Proposed Indicator Benchmark Present Status 2017-18 Target in Year 2018-19
1 WATER SUPPLY SERVICES-
1.1 Coverage of water supply connections- 100.0% 46 55
1.2 Per capita supply of water- 135 lpcd 61 65
1.3 Extent of metering of water connections 100.0% 15 20
1.4 Extent of non revenue water (NRW)-(NRW) 20.0% 47 40
1.5 Continuity of water supply- 24 hours 3.0 3.0
1.6 Efficiency in redressal of customer complaints 80.0% 95 100
1.7 Quality of water supplied- 100.0% 100 100
1.8 Cost recovery in water supply services- 100.0% 44 52
1.9 Efficiency in collection of water supply - related charges 90.0% 37 45
2 WASTE WATER MANAGEMENT (SEWERAGE AND SANITATION) -
2.1 Coverage of toilets- 100.0% 100 100
2.2 Coverage of sewage network services 100.0% 0 0
2.3 Collection efficiency of sewage network- 100.0% NA NA
2.4 Adequacy of sewage treatment capacity 100.0% NA NA
2.5 Quality of sewage treatment- 100.0% NA NA
2.6 Extent of reuse and recycling of sewage 20.0% NA NA
2.7 Extent of cost recovery in sewage management- 100.0% 1 5
2.8 Efficiency in redressal of customer complaints 80.0% 94 100
2.9 Efficiency in collection of sewage charges 90.0% NA NA
3 SOLID WASTE MANAGEMENT -
3.1 Household level coverage of solid waste management services 100.0% 58 75
3.2 Efficiency of collection of municipal solid waste 100.0% 100 100
3.3 Extent of segregation of municipal solid waste 100.0% 0 10
3.4 Extent of municipal solid waste recovered 80.0% NA NA
3.5 Extent of scientific disposal of municipal solid waste 100.0% NA NA
3.6 Extent of cost recovery in SWM services 100.0% 36 40
3.7 Efficiency in redressal of customer complaints 80.0% 89 95
3.8 Efficiency in collection of SWM charges 90.0% 88 95
4 STORM WATER DRAINAGE -
4.1 Coverage of storm water drainage network 100.0% 48 55
4.2 Incidence of water logging/flooding - 0.0% 124 50
5 ULB providing water connection to Public and Community Toilets
5.1 Coverage of Water Supply (24 X 7) in all Public/Community Toilets 24x7) 100.0% 100 100
Note : N.A : Not Applicable, N.D : No Data 14th Finance Commission, Government of India SERVICE LEVEL BENCHMARK AT A GLANCE (SLB) Name of Municipality :-Bishrampur Municipal Council District :Medininagar
Sr. No Proposed Indicator Benchmark Present Status 2017-18 Target in Year 2018-19
1 WATER SUPPLY SERVICES -
1.1 Coverage of water supply connections- 100.0% 0 5
1.2 Per capita supply of water- 135 lpcd 18 25
1.3 Extent of metering of water connections 100.0% NA 0
1.4 Extent of non revenue water (NRW)- 20.0% ND ND
1.5 Continuity of water supply- 24 hours 0.0 1.0
1.6 Efficiency in redressal of customer complaints 80.0% 78 95
1.7 Quality of water supplied- 100.0% ND 100
1.8 Cost recovery in water supply services- 100.0% 18 25
1.9 Efficiency in collection of water supply - related charges 90.0% NA 5
2 WASTE WATER MANAGEMENT (SEWERAGE AND SANITATION) -
2.1 Coverage of toilets- 100.0% 100 100
2.2 Coverage of sewage network services- 100.0% 0 0
2.3 Collection efficiency of sewage network- 100.0% NA 0
2.4 Adequacy of sewage treatment capacity- 100.0% NA 0
2.5 Quality of sewage treatment- 100.0% NA 0
2.6 Extent of reuse and recycling of sewage- 20.0% NA 0
2.7 Extent of cost recovery in sewage management- 100.0% 1 10
2.8 Efficiency in redressal of customer complaints 80.0% 87 95
2.9 Efficiency in collection of sewage charges- 90.0% NA 0
3 SOLID WASTE MANAGEMENT-
3.1 Household level coverage of solid waste management services 100.0% 36 80
3.2 Efficiency of collection of municipal solid waste 100.0% 95 100
3.3 Extent of segregation of municipal solid waste 100.0% 0 20
3.4 Extent of municipal solid waste recovered 80.0% NA 10
3.5 Extent of scientific disposal of municipal solid waste 100.0% NA 0
3.6 Extent of cost recovery in SWM services- 100.0% 0 10
3.7 Efficiency in redressal of customer complaints 80.0% 86 95
3.8 Efficiency in collection of SWM charges 90.0% NA 5
4 STORM WATER DRAINAGE -
4.1 Coverage of storm water drainage network- 100.0% 0 0
4.2 Incidence of water logging/flooding - 0.0% 0 0
5 ULB providing water connection to Public and Community Toilets
5.1 Coverage of Water Supply (24 X 7) in all Public/Community Toilets 24x7) 100.0% 100 100
Note : N.A : Not Applicable, N.D : No Data 14th Finance Commission, Government of India SERVICE LEVEL BENCHMARK AT A GLANCE (SLB) Name of Municipality :-Chaibasa Municipal Council District :West Singhbhum
Sr. No Proposed Indicator Benchmark Present Status 2017-18 Target in Year 2018-19
1 WATER SUPPLY SERVICES-
1.1 Coverage of water supply connections- 100.0% 35 45
1.2 Per capita supply of water- 135 lpcd 48 70
1.3 Extent of metering of water connections 100.0% 5 20
1.4 Extent of non revenue water (NRW)- 20.0% 32 25
1.5 Continuity of water supply- 24 hours 2.0 3.0
1.6 Efficiency in redressal of customer complaints 80.0% 67 80
1.7 Quality of water supplied- 100.0% 100 100
1.8 Cost recovery in water supply services- 100.0% 9 20
1.9 Efficiency in collection of water supply - related charges 90.0% 51 70
2 WASTE WATER MANAGEMENT (SEWERAGE AND SANITATION) -
2.1 Coverage of toilets- 100.0% 100 100
2.2 Coverage of sewage network services 100.0% 0 0
2.3 Collection efficiency of sewage network- 100.0% NA 0
2.4 Adequacy of sewage treatment capacity 100.0% NA 0
2.5 Quality of sewage treatment- 100.0% NA 0
2.6 Extent of reuse and recycling of sewage 20.0% NA 0
2.7 Extent of cost recovery in sewage management- 100.0% 1 5
2.8 Efficiency in redressal of customer complaints 80.0% 96 100
2.9 Efficiency in collection of sewage charges- 90.0% NA 5
3 SOLID WASTE MANAGEMENT -
3.1 Household level coverage of solid waste management services 100.0% 100 100
3.2 Efficiency of collection of municipal solid waste 100.0% 94 100
3.3 Extent of segregation of municipal solid waste 100.0% 11 25
3.4 Extent of municipal solid waste recovered 80.0% NA 10
3.5 Extent of scientific disposal of municipal solid waste 100.0% NA 0
3.6 Extent of cost recovery in SWM services- 100.0% 0 10
3.7 Efficiency in redressal of customer complaints 80.0% 99 100
3.8 Efficiency in collection of SWM charges 90.0% NA 20
4 STORM WATER DRAINAGE -
4.1 Coverage of storm water drainage network 100.0% 8 15
4.2 Incidence of water logging/flooding- 0.0% 0 0
5 ULB providing water connection to Public and Community Toilets-
5.1 Coverage of Water Supply (24 X 7) in all Public/Community Toilets 24x7) 100.0% 100 100
Note : N.A : Not Applicable, N.D : No Data 14th Finance Commission, Government of India SERVICE LEVEL BENCHMARK AT A GLANCE (SLB) Name of Municipality :-Chakradharpur Municipal Council District :West Singhbhum
Sr. No Proposed Indicator Benchmark Present Status 2017-18 Target in Year 2018-19
1 WATER SUPPLY SERVICES-
1.1 Coverage of water supply connections- 100.0% 9 20
1.2 Per capita supply of water- 135 lpcd 25 27
1.3 Extent of metering of water connections 100.0% NA 0
1.4 Extent of non revenue water (NRW)- 20.0% 46 25
1.5 Continuity of water supply- 24 hours 5.0 6.0
1.6 Efficiency in redressal of customer complaints 80.0% 63 80
1.7 Quality of water supplied- 100.0% 31 80
1.8 Cost recovery in water supply services- 100.0% 19 40
1.9 Efficiency in collection of water supply - related charges 90.0% 30 50
2 WASTE WATER MANAGEMENT (SEWERAGE AND SANITATION)-
2.1 Coverage of toilets- 100.0% 100 100
2.2 Coverage of sewage network services- 100.0% 0 0
2.3 Collection efficiency of sewage network- 100.0% NA 0
2.4 Adequacy of sewage treatment capacity- 100.0% NA 0
2.5 Quality of sewage treatment- 100.0% NA 0
2.6 Extent of reuse and recycling of sewage- 20.0% NA 0
2.7 Extent of cost recovery in sewage management- 100.0% 7 10
2.8 Efficiency in redressal of customer complaints- 80.0% 74 90
2.9 Efficiency in collection of sewage charges- 90.0% NA 20
3 SOLID WASTE MANAGEMENT-
3.1 Household level coverage of solid waste management services 100.0% 53 100
3.2 Efficiency of collection of municipal solid waste 100.0% 73 100
3.3 Extent of segregation of municipal solid waste 100.0% 0 20
3.4 Extent of municipal solid waste recovered- 80.0% NA 10
3.5 Extent of scientific disposal of municipal solid waste 100.0% NA 0
3.6 Extent of cost recovery in SWM services- 100.0% 4 25
3.7 Efficiency in redressal of customer complaints 80.0% 70 90
3.8 Efficiency in collection of SWM charges 90.0% 68 80
4 STORM WATER DRAINAGE -
4.1 Coverage of storm water drainage network- 100.0% 12 17
4.2 Incidence of water logging/flooding - 0.0% 0 0
5 ULB providing water connection to Public and Community Toilets
5.1 Coverage of Water Supply (24 X 7) in all Public/Community Toilets 24x7) 100.0% 100 100
Note : N.A : Not Applicable, N.D : No Data 14th Finance Commission, Government of India SERVICE LEVEL BENCHMARK AT A GLANCE (SLB) Name of Municipality :-Chatra Municipal Council District :Chatra
Sr. No Proposed Indicator Benchmark Present Status 2017-18 Target in Year 2018-19
1 WATER SUPPLY SERVICES-
1.1 Coverage of water supply connections- 100.0% 15 30
1.2 Per capita supply of water- 135 lpcd 85 100
1.3 Extent of metering of water connections 100.0% NA 0
1.4 Extent of non revenue water (NRW)- 20.0% 41 30
1.5 Continuity of water supply- 24 hours 2.0 3.0
1.6 Efficiency in redressal of customer complaints 80.0% 10 65
1.7 Quality of water supplied- 100.0% 100 100
1.8 Cost recovery in water supply services- 100.0% 59 80
1.9 Efficiency in collection of water supply - related charges 90.0% 39 50
2 WASTE WATER MANAGEMENT (SEWERAGE AND SANITATION)-
2.1 Coverage of toilets- 100.0% 100 100
2.2 Coverage of sewage network services- 100.0% 0 0
2.3 Collection efficiency of sewage network- 100.0% NA 0
2.4 Adequacy of sewage treatment capacity- 100.0% NA 0
2.5 Quality of sewage treatment- 100.0% NA 0
2.6 Extent of reuse and recycling of sewage- 20.0% NA 0
2.7 Extent of cost recovery in sewage management- 100.0% 3 10
2.8 Efficiency in redressal of customer complaints 80.0% 66 90
2.9 Efficiency in collection of sewage charges- 90.0% NA 0
3 SOLID WASTE MANAGEMENT-
3.1 Household level coverage of solid waste management services 100.0% 89 100
3.2 Efficiency of collection of municipal solid waste 100.0% 95 100
3.3 Extent of segregation of municipal solid waste 100.0% 0 15
3.4 Extent of municipal solid waste recovered 80.0% NA 10
3.5 Extent of scientific disposal of municipal solid waste 100.0% NA 0
3.6 Extent of cost recovery in SWM services- 100.0% 8 30
3.7 Efficiency in redressal of customer complaints 80.0% 60 80
3.8 Efficiency in collection of SWM charges 90.0% 1 35
4 STORM WATER DRAINAGE -
4.1 Coverage of storm water drainage network- 100.0% 60 80
4.2 Incidence of water logging/flooding - 0.0% 0 0
5 ULB providing water connection to Public and Community Toilets
5.1 Coverage of Water Supply (24 X 7) in all Public/Community Toilets 24x7) 100.0% 100 100
Note : N.A : Not Applicable, N.D : No Data 14th Finance Commission, Government of India SERVICE LEVEL BENCHMARK AT A GLANCE (SLB) Name of Municipality :-Dumka Municipal Council District :Dumka
Sr. No Proposed Indicator Benchmark Present Status 2017-18 Target in Year 2018-19
1 WATER SUPPLY SERVICES -
1.1 Coverage of water supply connections- 100.0% 54 65
1.2 Per capita supply of water- 135 lpcd 158 160
1.3 Extent of metering of water connections 100.0% 75 85
1.4 Extent of non revenue water (NRW)- 20.0% 43 35
1.5 Continuity of water supply- 24 hours 6.0 6.0
1.6 Efficiency in redressal of customer complaints 80.0% 64 85
1.7 Quality of water supplied- 100.0% 48 100
1.8 Cost recovery in water supply services- 100.0% 68 75
1.9 Efficiency in collection of water supply - related charges 90.0% 70 75
2 WASTE WATER MANAGEMENT (SEWERAGE AND SANITATION) -
2.1 Coverage of toilets- 100.0% 100 100
2.2 Coverage of sewage network services- 100.0% 0 NA
2.3 Collection efficiency of sewage network- 100.0% NA NA
2.4 Adequacy of sewage treatment capacity- 100.0% NA NA
2.5 Quality of sewage treatment- 100.0% NA NA
2.6 Extent of reuse and recycling of sewage- 20.0% NA NA
2.7 Extent of cost recovery in sewage management- 100.0% 62 70
2.8 Efficiency in redressal of customer complaints 80.0% 67 75
2.9 Efficiency in collection of sewage charges- 90.0% NA 10
3 SOLID WASTE MANAGEMENT-
3.1 Household level coverage of solid waste management services 100.0% 23 35
3.2 Efficiency of collection of municipal solid waste 100.0% 100 100
3.3 Extent of segregation of municipal solid waste 100.0% 0 25
3.4 Extent of municipal solid waste recovered 80.0% NA NA
3.5 Extent of scientific disposal of municipal solid waste 100.0% NA NA
3.6 Extent of cost recovery in SWM services 100.0% 3 15
3.7 Efficiency in redressal of customer complaints 80.0% 63 75
3.8 Efficiency in collection of SWM charges 90.0% 64 75
4 STORM WATER DRAINAGE-
4.1 Coverage of storm water drainage network- 100.0% 63 70
4.2 Incidence of water logging/flooding - 0.0% 0 0
5 ULB providing water connection to Public and Community Toilets
5.1 Coverage of Water Supply (24 X 7) in all Public/Community Toilets 24x7) 100.0% 100 100
Note : N.A : Not Applicable, N.D : No Data 14th Finance Commission, Government of India SERVICE LEVEL BENCHMARK AT A GLANCE (SLB) Name of Municipality :-Giridih Municipal Council District :Giridih
Sr. No Proposed Indicator Benchmark Present Status 2017-18 Target in Year 2018-19
1 WATER SUPPLY SERVICES
1.1 Coverage of water supply connections 100.0% 37 40
1.2 Per capita supply of water 135 lpcd 45 50
1.3 Extent of metering of water connections 100.0% NA NA
1.4 Extent of non revenue water (NRW) 20.0% 40 35
1.5 Continuity of water supply 24 hours 3.0 4.0
1.6 Efficiency in redressal of customer complaints 80.0% 99 100
1.7 Quality of water supplied 100.0% 52 80
1.8 Cost recovery in water supply services 100.0% 13 20
1.9 Efficiency in collection of water supply - related charges 90.0% 53 70
2 WASTE WATER MANAGEMENT (SEWERAGE AND SANITATION)
2.1 Coverage of toilets 100.0% 100 100
2.2 Coverage of sewage network services 100.0% 0 0
2.3 Collection efficiency of sewage network 100.0% NA NA
2.4 Adequacy of sewage treatment capacity 100.0% NA NA
2.5 Quality of sewage treatment 100.0% NA NA
2.6 Extent of reuse and recycling of sewage 20.0% NA NA
2.7 Extent of cost recovery in sewage management 100.0% 22 35
2.8 Efficiency in redressal of customer complaints 80.0% 90 100
2.9 Efficiency in collection of sewage charges 90.0% NA 20
3 SOLID WASTE MANAGEMENT
3.1 Household level coverage of solid waste management services 100.0% 99 100
3.2 Efficiency of collection of municipal solid waste 100.0% 95 100
3.3 Extent of segregation of municipal solid waste 100.0% 0 10
3.4 Extent of municipal solid waste recovered 80.0% NA NA
3.5 Extent of scientific disposal of municipal solid waste 100.0% NA NA
3.6 Extent of cost recovery in SWM services 100.0% 1 10
3.7 Efficiency in redressal of customer complaints 80.0% 82 90
3.8 Efficiency in collection of SWM charges 90.0% NA 20
4 STORM WATER DRAINAGE
4.1 Coverage of storm water drainage network 100.0% 79 90
4.2 Incidence of water logging/flooding 0.0% 0 0
5 ULB providing water connection to Public and Community Toilets
5.1 Coverage of Water Supply (24 X 7) in all Public/Community Toilets 24x7) 100.0% 100 100
Note : N.A : Not Applicable, N.D : No Data 14th Finance Commission, Government of India SERVICE LEVEL BENCHMARK AT A GLANCE (SLB) Name of Municipality :-Jhumritilaiya Municipal Council District :Koderma
Sr. No Proposed Indicator Benchmark Present Status 2017-18 Target in Year 2018-19
1 WATER SUPPLY SERVICES -
1.1 Coverage of water supply connections- 100.0% 19 30
1.2 Per capita supply of water- 135 lpcd 46 55
1.3 Extent of metering of water connections 100.0% NA NA
1.4 Extent of non revenue water (NRW)- 20.0% 41 35
1.5 Continuity of water supply- 24 hours 1.5 2.0
1.6 Efficiency in redressal of customer complaints 80.0% 99 100
1.7 Quality of water supplied- 100.0% 38 50
1.8 Cost recovery in water supply services- 100.0% 25 40
1.9 Efficiency in collection of water supply - related charges 90.0% 64 75
2 WASTE WATER MANAGEMENT (SEWERAGE AND SANITATION)
2.1 Coverage of toilets- 100.0% 100 100
2.2 Coverage of sewage network services- 100.0% 0 0
2.3 Collection efficiency of sewage network- 100.0% NA NA
2.4 Adequacy of sewage treatment capacity- 100.0% NA NA
2.5 Quality of sewage treatment- 100.0% NA NA
2.6 Extent of reuse and recycling of sewage- 20.0% NA NA
2.7 Extent of cost recovery in sewage management- 100.0% 4 10
2.8 Efficiency in redressal of customer complaints 80.0% 100 100
2.9 Efficiency in collection of sewage charges- 90.0% NA 0
3 SOLID WASTE MANAGEMENT -
3.1 Household level coverage of solid waste management services 100.0% 61 70
3.2 Efficiency of collection of municipal solid waste 100.0% 98 100
3.3 Extent of segregation of municipal solid waste 100.0% 0 10
3.4 Extent of municipal solid waste recovered- 80.0% NA NA
3.5 Extent of scientific disposal of municipal solid waste 100.0% NA NA
3.6 Extent of cost recovery in SWM services- 100.0% 6 15
3.7 Efficiency in redressal of customer complaints 80.0% 100 100
3.8 Efficiency in collection of SWM charges 90.0% 100 100
4 STORM WATER DRAINAGE-
4.1 Coverage of storm water drainage network 100.0% 25 40
4.2 Incidence of water logging/flooding - 0.0% 8 4
5 ULB providing water connection to Public and Community Toilets
5.1 Coverage of Water Supply (24 X 7) in all Public/Community Toilets 24x7) 100.0% 100 100
Note : N.A : Not Applicable, N.D : No Data 14th Finance Commission, Government of India SERVICE LEVEL BENCHMARK AT A GLANCE (SLB) Name of Municipality :-Jugsalai Municipal Council District :East_Singhbhum
Sr. No Proposed Indicator Benchmark Present Status 2017-18 Target in Year 2018-19
1 WATER SUPPLY SERVICES -
1.1 Coverage of water supply connections- 100.0% 54 60
1.2 Per capita supply of water- 135 lpcd 102 110
1.3 Extent of metering of water connections 100.0% NA NA
1.4 Extent of non revenue water (NRW)- 20.0% 32 25
1.5 Continuity of water supply- 24 hours 2.0 2.0
1.6 Efficiency in redressal of customer complaints 80.0% 73 80
1.7 Quality of water supplied- 100.0% 50 55
1.8 Cost recovery in water supply services- 100.0% 150 155
1.9 Efficiency in collection of water supply - related charges 90.0% 35 40
2 WASTE WATER MANAGEMENT (SEWERAGE AND SANITATION) -
2.1 Coverage of toilets- 100.0% 98 100
2.2 Coverage of sewage network services- 100.0% 0 0
2.3 Collection efficiency of sewage network- 100.0% NA NA
2.4 Adequacy of sewage treatment capacity- 100.0% NA NA
2.5 Quality of sewage treatment- 100.0% NA NA
2.6 Extent of reuse and recycling of sewage- 20.0% NA NA
2.7 Extent of cost recovery in sewage management- 100.0% 0 0
2.8 Efficiency in redressal of customer complaints 80.0% 72 75
2.9 Efficiency in collection of sewage charges- 90.0% NA NA
3 SOLID WASTE MANAGEMENT -
3.1 Household level coverage of solid waste management services 100.0% 21 25
3.2 Efficiency of collection of municipal solid waste 100.0% 100 100
3.3 Extent of segregation of municipal solid waste 100.0% 0 0
3.4 Extent of municipal solid waste recovered- 80.0% NA NA
3.5 Extent of scientific disposal of municipal solid waste 100.0% NA NA
3.6 Extent of cost recovery in SWM services- 100.0% 22 30
3.7 Efficiency in redressal of customer complaints 80.0% 91 95
3.8 Efficiency in collection of SWM charges 90.0% 100 100
4 STORM WATER DRAINAGE -
4.1 Coverage of storm water drainage network- 100.0% 0 5
4.2 Incidence of water logging/flooding - 0.0% 4 2
5 ULB providing water connection to Public and Community Toilets
5.1 Coverage of Water Supply (24 X 7) in all Public/Community Toilets 24x7) 100.0% 100 100
Note : N.A : Not Applicable, N.D : No Data 14th Finance Commission, Government of India SERVICE LEVEL BENCHMARK AT A GLANCE (SLB) Name of Municipality :-Kapali Municipal Council District :Saraikela-Kharsawan
Sr. No Proposed Indicator Benchmark Present Status 2017-18 Target in Year 2018-19
1 WATER SUPPLY SERVICES -
1.1 Coverage of water supply connections- 100.0% 28 30
1.2 Per capita supply of water- 135 lpcd 34 40
1.3 Extent of metering of water connections 100.0% NA NA
1.4 Extent of non revenue water (NRW)- 20.0% 35 30
1.5 Continuity of water supply- 24 hours 1.0 3.0
1.6 Efficiency in redressal of customer complaints 80.0% 84 90
1.7 Quality of water supplied- 100.0% ND ND
1.8 Cost recovery in water supply services- 100.0% 40 50
1.9 Efficiency in collection of water supply - related charges 90.0% 20 25
2 WASTE WATER MANAGEMENT (SEWERAGE AND SANITATION) -
2.1 Coverage of toilets- 100.0% 54 60
2.2 Coverage of sewage network services- 100.0% 0 0
2.3 Collection efficiency of sewage network- 100.0% NA NA
2.4 Adequacy of sewage treatment capacity- 100.0% NA NA
2.5 Quality of sewage treatment- 100.0% NA NA
2.6 Extent of reuse and recycling of sewage 20.0% NA NA
2.7 Extent of cost recovery in sewage management- 100.0% 0 5
2.8 Efficiency in redressal of customer complaints 80.0% 69 80
2.9 Efficiency in collection of sewage charges- 90.0% NA NA
3 SOLID WASTE MANAGEMENT -
3.1 Household level coverage of solid waste management services 100.0% 0 5
3.2 Efficiency of collection of municipal solid waste 100.0% 0 5
3.3 Extent of segregation of municipal solid waste 100.0% 0 0
3.4 Extent of municipal solid waste recovered- 80.0% NA NA
3.5 Extent of scientific disposal of municipal solid waste 100.0% NA NA
3.6 Extent of cost recovery in SWM services- 100.0% 0 2
3.7 Efficiency in redressal of customer complaints 80.0% NA NA
3.8 Efficiency in collection of SWM charges 90.0% NA NA
4 STORM WATER DRAINAGE -
4.1 Coverage of storm water drainage network- 100.0% 25 30
4.2 Incidence of water logging/flooding - 0.0% 6 1
5 ULB providing water connection to Public and Community Toilets
5.1 Coverage of Water Supply (24 X 7) in all Public/Community Toilets 24x7) 100.0% 100 100
Note : N.A : Not Applicable, N.D : No Data 14th Finance Commission, Government of India SERVICE LEVEL BENCHMARK AT A GLANCE (SLB) Name of Municipality :-Lohardaga Municipal Council District :Lohardaga
Sr. No Proposed Indicator Benchmark Present Status 2017-18 Target in Year 2018-19
1 WATER SUPPLY SERVICES -
1.1 Coverage of water supply connections- 100.0% 32 50
1.2 Per capita supply of water- 135 lpcd 29 55
1.3 Extent of metering of water connections 100.0% NA NA
1.4 Extent of non revenue water (NRW)- 20.0% 55 50
1.5 Continuity of water supply- 24 hours 4.0 5.0
1.6 Efficiency in redressal of customer complaints 80.0% 77 100
1.7 Quality of water supplied- 100.0% 100 100
1.8 Cost recovery in water supply services- 100.0% 66 75
1.9 Efficiency in collection of water supply - related charges 90.0% 13 35
2 WASTE WATER MANAGEMENT (SEWERAGE AND SANITATION) -
2.1 Coverage of toilets- 100.0% 100 100
2.2 Coverage of sewage network services- 100.0% 0 0
2.3 Collection efficiency of sewage network- 100.0% NA NA
2.4 Adequacy of sewage treatment capacity- 100.0% NA 0
2.5 Quality of sewage treatment- 100.0% NA 0
2.6 Extent of reuse and recycling of sewage- 20.0% NA NA
2.7 Extent of cost recovery in sewage management- 100.0% 0 10
2.8 Efficiency in redressal of customer complaints 80.0% 100 100
2.9 Efficiency in collection of sewage charges- 90.0% NA 0
3 SOLID WASTE MANAGEMENT -
3.1 Household level coverage of solid waste management services 100.0% 75 100
3.2 Efficiency of collection of municipal solid waste- 100.0% 100 100
3.3 Extent of segregation of municipal solid waste 100.0% 0 20
3.4 Extent of municipal solid waste recovered 80.0% NA 20
3.5 Extent of scientific disposal of municipal solid waste 100.0% NA NA
3.6 Extent of cost recovery in SWM services- 100.0% 0 10
3.7 Efficiency in redressal of customer complaints 80.0% 89 100
3.8 Efficiency in collection of SWM charges 90.0% NA NA
4 STORM WATER DRAINAGE -
4.1 Coverage of storm water drainage network- 100.0% 44 60
4.2 Incidence of water logging/flooding - 0.0% 0 0
5 ULB providing water connection to Public and Community Toilets
5.1 Coverage of Water Supply (24 X 7) in all Public/Community Toilets 24x7) 100.0% 100 100
Note : N.A : Not Applicable, N.D : No Data 14th Finance Commission, Government of India SERVICE LEVEL BENCHMARK AT A GLANCE (SLB) Name of Municipality :-Madhupur Municipal Council District :Deoghar
Sr. No Proposed Indicator Benchmark Present Status 2017-18 Target in Year 2018-19
1 WATER SUPPLY SERVICES -
1.1 Coverage of water supply connections- 100.0% 1 10
1.2 Per capita supply of water- 135 lpcd 28 40
1.3 Extent of metering of water connections 100.0% NA NA
1.4 Extent of non revenue water (NRW)- 20.0% 66 60
1.5 Continuity of water supply- 24 hours 1.4 1.5
1.6 Efficiency in redressal of customer complaints 80.0% 64 85
1.7 Quality of water supplied- 100.0% 95 100
1.8 Cost recovery in water supply services- 100.0% 9 25
1.9 Efficiency in collection of water supply - related charges 90.0% 27 35
2 WASTE WATER MANAGEMENT (SEWERAGE AND SANITATION) -
2.1 Coverage of toilets- 100.0% 100 100
2.2 Coverage of sewage network services- 100.0% 0 10
2.3 Collection efficiency of sewage network- 100.0% NA NA
2.4 Adequacy of sewage treatment capacity 100.0% NA NA
2.5 Quality of sewage treatment- 100.0% NA NA
2.6 Extent of reuse and recycling of sewage 20.0% NA NA
2.7 Extent of cost recovery in sewage management- 100.0% 15 20
2.8 Efficiency in redressal of customer complaints 80.0% 78 85
2.9 Efficiency in collection of sewage charges- 90.0% NA NA
3 SOLID WASTE MANAGEMENT -
3.1 Household level coverage of solid waste management services 100.0% 23 35
3.2 Efficiency of collection of municipal solid waste 100.0% 100 100
3.3 Extent of segregation of municipal solid waste 100.0% 0 15
3.4 Extent of municipal solid waste recovered 80.0% NA NA
3.5 Extent of scientific disposal of municipal solid waste 100.0% NA NA
3.6 Extent of cost recovery in SWM services- 100.0% 1 10
3.7 Efficiency in redressal of customer complaints 80.0% 79 85
3.8 Efficiency in collection of SWM charges 90.0% NA NA
4 STORM WATER DRAINAGE -
4.1 Coverage of storm water drainage network- 100.0% 12 15
4.2 Incidence of water logging/flooding - 0.0% 0 0
5 ULB providing water connection to Public and Community Toilets
5.1 Coverage of Water Supply (24 X 7) in all Public/Community Toilets 24x7) 100.0% 100 100
Note : N.A : Not Applicable, N.D : No Data 14th Finance Commission, Government of India SERVICE LEVEL BENCHMARK AT A GLANCE (SLB) Name of Municipality :-Mihijam Municipal Council District :Jamtara
Sr. No Proposed Indicator Benchmark Present Status 2017-18 Target in Year 2018-19
1 WATER SUPPLY SERVICES -
1.1 Coverage of water supply connections- 100.0% 18 30
1.2 Per capita supply of water- 135 lpcd 28 35
1.3 Extent of metering of water connections 100.0% NA NA
1.4 Extent of non revenue water (NRW)- 20.0% 49 45
1.5 Continuity of water supply- 24 hours 1.0 1.5
1.6 Efficiency in redressal of customer complaints 80.0% 100 100
1.7 Quality of water supplied- 100.0% 100 100
1.8 Cost recovery in water supply services- 100.0% 79 100
1.9 Efficiency in collection of water supply - related charges 90.0% 84 95
2 WASTE WATER MANAGEMENT (SEWERAGE AND SANITATION)-
2.1 Coverage of toilets- 100.0% 100 100
2.2 Coverage of sewage network services- 100.0% 0 0
2.3 Collection efficiency of sewage network- 100.0% NA NA
2.4 Adequacy of sewage treatment capacity- 100.0% NA NA
2.5 Quality of sewage treatment- 100.0% NA NA
2.6 Extent of reuse and recycling of sewage- 20.0% NA NA
2.7 Extent of cost recovery in sewage management- 100.0% 0 20
2.8 Efficiency in redressal of customer complaints 80.0% 100 100
2.9 Efficiency in collection of sewage charges- 90.0% NA NA
3 SOLID WASTE MANAGEMENT -
3.1 Household level coverage of solid waste management services 100.0% 0 35
3.2 Efficiency of collection of municipal solid waste 100.0% 100 100
3.3 Extent of segregation of municipal solid waste 100.0% 0 30
3.4 Extent of municipal solid waste recovered- 80.0% NA NA
3.5 Extent of scientific disposal of municipal solid waste 100.0% NA NA
3.6 Extent of cost recovery in SWM services 100.0% 0 30
3.7 Efficiency in redressal of customer complaints 80.0% 100 100
3.8 Efficiency in collection of SWM charges 90.0% NA NA
4 STORM WATER DRAINAGE -
4.1 Coverage of storm water drainage network- 100.0% 18 35
4.2 Incidence of water logging/flooding - 0.0% 0 0
5 ULB providing water connection to Public and Community Toilets
5.1 Coverage of Water Supply (24 X 7) in all Public/Community Toilets 24x7) 100.0% 100 100
Note : N.A : Not Applicable, N.D : No Data 14th Finance Commission, Government of India SERVICE LEVEL BENCHMARK AT A GLANCE (SLB) Name of Municipality :-Phusro Municipal Council District :Bokaro
Sr. No Proposed Indicator Benchmark Present Status 2017-18 Target in Year 2018-19
1 WATER SUPPLY SERVICES -
1.1 Coverage of water supply connections- 100.0% 4 15
1.2 Per capita supply of water- 135 lpcd 27 35
1.3 Extent of metering of water connections 100.0% NA NA
1.4 Extent of non revenue water (NRW)- 20.0% 49 45
1.5 Continuity of water supply- 24 hours 2.0 3.0
1.6 Efficiency in redressal of customer complaints 80.0% 100 100
1.7 Quality of water supplied- 100.0% ND ND
1.8 Cost recovery in water supply services- 100.0% 46 65
1.9 Efficiency in collection of water supply - related charges 90.0% 70 85
2 WASTE WATER MANAGEMENT (SEWERAGE AND SANITATION)-
2.1 Coverage of toilets- 100.0% 100 100
2.2 Coverage of sewage network services- 100.0% 0 0
2.3 Collection efficiency of sewage network- 100.0% NA NA
2.4 Adequacy of sewage treatment capacity 100.0% NA NA
2.5 Quality of sewage treatment- 100.0% NA NA
2.6 Extent of reuse and recycling of sewage 20.0% NA NA
2.7 Extent of cost recovery in sewage management- 100.0% 0 5
2.8 Efficiency in redressal of customer complaints 80.0% 100 100
2.9 Efficiency in collection of sewage charges- 90.0% NA NA
3 SOLID WASTE MANAGEMENT-
3.1 Household level coverage of solid waste management services 100.0% 0 30
3.2 Efficiency of collection of municipal solid waste 100.0% 100 100
3.3 Extent of segregation of municipal solid waste 100.0% 0 NA
3.4 Extent of municipal solid waste recovered 80.0% NA NA
3.5 Extent of scientific disposal of municipal solid waste 100.0% NA NA
3.6 Extent of cost recovery in SWM services- 100.0% 0 10
3.7 Efficiency in redressal of customer complaints 80.0% 100 100
3.8 Efficiency in collection of SWM charges 90.0% NA NA
4 STORM WATER DRAINAGE -
4.1 Coverage of storm water drainage network- 100.0% 25 30
4.2 Incidence of water logging/flooding - 0.0% 6 2
5 ULB providing water connection to Public and Community Toilets
5.1 Coverage of Water Supply (24 X 7) in all Public/Community Toilets 24x7) 100.0% 100 100
Note : N.A : Not Applicable, N.D : No Data 14th Finance Commission, Government of India SERVICE LEVEL BENCHMARK AT A GLANCE (SLB) Name of Municipality :-Ramgarh Municipal Council District :Ramgarh
Sr. No Proposed Indicator Benchmark Present Status 2017-18 Target in Year 2018-19
1 WATER SUPPLY SERVICES -
1.1 Coverage of water supply connections- 100.0% 4 5
1.2 Per capita supply of water- 135 lpcd 20 25
1.3 Extent of metering of water connections 100.0% NA NA
1.4 Extent of non revenue water (NRW)- 20.0% 43 35
1.5 Continuity of water supply- 24 hours 2.0 4.0
1.6 Efficiency in redressal of customer complaints 80.0% 83 90
1.7 Quality of water supplied- 100.0% 91 95
1.8 Cost recovery in water supply services- 100.0% 0 10
1.9 Efficiency in collection of water supply - related charges 90.0% NA NA
2 WASTE WATER MANAGEMENT (SEWERAGE AND SANITATION)-
2.1 Coverage of toilets- 100.0% 86 95
2.2 Coverage of sewage network services- 100.0% 0 0
2.3 Collection efficiency of sewage network- 100.0% NA NA
2.4 Adequacy of sewage treatment capacity 100.0% NA NA
2.5 Quality of sewage treatment- 100.0% NA NA
2.6 Extent of reuse and recycling of sewage 20.0% NA NA
2.7 Extent of cost recovery in sewage management- 100.0% 0 NA
2.8 Efficiency in redressal of customer complaints 80.0% 89 95
2.9 Efficiency in collection of sewage charges- 90.0% NA NA
3 SOLID WASTE MANAGEMENT -
3.1 Household level coverage of solid waste management services 100.0% 55 65
3.2 Efficiency of collection of municipal solid waste 100.0% 100 100
3.3 Extent of segregation of municipal solid waste 100.0% 0 10
3.4 Extent of municipal solid waste recovered 80.0% NA NA
3.5 Extent of scientific disposal of municipal solid waste 100.0% NA NA
3.6 Extent of cost recovery in SWM services- 100.0% 75 80
3.7 Efficiency in redressal of customer complaints 80.0% 84 90
3.8 Efficiency in collection of SWM charges 90.0% NA NA
4 STORM WATER DRAINAGE -
4.1 Coverage of storm water drainage network- 100.0% 0 15
4.2 Incidence of water logging/flooding - 0.0% 0 0
5 ULB providing water connection to Public and Community Toilets
5.1 Coverage of Water Supply (24 X 7) in all Public/Community Toilets 24x7) 100.0% 100 100
Note : N.A : Not Applicable, N.D : No Data 14th Finance Commission, Government of India SERVICE LEVEL BENCHMARK AT A GLANCE (SLB) Name of Municipality :-Sahebgunj Municipal Council District :Sahebgunj
Sr. No Proposed Indicator Benchmark Present Status 2017-18 Target in Year 2018-19
1 WATER SUPPLY SERVICES -
1.1 Coverage of water supply connections 100.0% 0 5
1.2 Per capita supply of water 135 lpcd 4 20
1.3 Extent of metering of water connections 100.0% NA NA
1.4 Extent of non revenue water (NRW)- 20.0% 20 15
1.5 Continuity of water supply- 24 hours 0.0 1.0
1.6 Efficiency in redressal of customer complaints 80.0% 89 100
1.7 Quality of water supplied- 100.0% 97 100
1.8 Cost recovery in water supply services- 100.0% 74 85
1.9 Efficiency in collection of water supply - related charges 90.0% NA NA
2 WASTE WATER MANAGEMENT (SEWERAGE AND SANITATION)-
2.1 Coverage of toilets- 100.0% 99 100
2.2 Coverage of sewage network services- 100.0% 0 0
2.3 Collection efficiency of sewage network- 100.0% NA NA
2.4 Adequacy of sewage treatment capacity 100.0% NA NA
2.5 Quality of sewage treatment- 100.0% NA NA
2.6 Extent of reuse and recycling of sewage 20.0% NA NA
2.7 Extent of cost recovery in sewage management- 100.0% 3 10
2.8 Efficiency in redressal of customer complaints 80.0% 100 100
2.9 Efficiency in collection of sewage charges- 90.0% NA NA
3 SOLID WASTE MANAGEMENT -
3.1 Household level coverage of solid waste management services 100.0% 0 20
3.2 Efficiency of collection of municipal solid waste 100.0% 100 100
3.3 Extent of segregation of municipal solid waste 100.0% 0 10
3.4 Extent of municipal solid waste recovered 80.0% NA NA
3.5 Extent of scientific disposal of municipal solid waste 100.0% NA NA
3.6 Extent of cost recovery in SWM services- 100.0% 0 0
3.7 Efficiency in redressal of customer complaints 80.0% 100 100
3.8 Efficiency in collection of SWM charges 90.0% NA NA
4 STORM WATER DRAINAGE -
4.1 Coverage of storm water drainage network- 100.0% 21 22
4.2 Incidence of water logging/flooding - 0.0% 4 3
5 ULB providing water connection to Public and Community Toilets
5.1 Coverage of Water Supply (24 X 7) in all Public/Community Toilets 24x7) 100.0% 100 100
Note : N.A : Not Applicable, N.D : No Data 14th Finance Commission, Government of India SERVICE LEVEL BENCHMARK AT A GLANCE (SLB) Name of Municipality :-Badharwa Nagar Panchayat District :Sahebgunj
Sr. No Proposed Indicator Benchmark Present Status 2017-18 Target in Year 2018-19
1 WATER SUPPLY SERVICES -
1.1 Coverage of water supply connections- 100.0% ND 5
1.2 Per capita supply of water- 135 lpcd ND 5
1.3 Extent of metering of water connections 100.0% NA NA
1.4 Extent of non revenue water (NRW)- 20.0% ND 25
1.5 Continuity of water supply- 24 hours ND 1.0
1.6 Efficiency in redressal of customer complaints 80.0% ND 50
1.7 Quality of water supplied- 100.0% ND 100
1.8 Cost recovery in water supply services- 100.0% ND 5
1.9 Efficiency in collection of water supply - related charges 90.0% ND 5
2 WASTE WATER MANAGEMENT (SEWERAGE AND SANITATION) -
2.1 Coverage of toilets- 100.0% ND 100
2.2 Coverage of sewage network services- 100.0% ND 0
2.3 Collection efficiency of sewage network 100.0% NA NA
2.4 Adequacy of sewage treatment capacity 100.0% NA NA
2.5 Quality of sewage treatment- 100.0% NA NA
2.6 Extent of reuse and recycling of sewage 20.0% NA NA
2.7 Extent of cost recovery in sewage management- 100.0% 0 10
2.8 Efficiency in redressal of customer complaints 80.0% NA 50
2.9 Efficiency in collection of sewage charges- 90.0% NA 5
3 SOLID WASTE MANAGEMENT -
3.1 Household level coverage of solid waste management services 100.0% ND 20
3.2 Efficiency of collection of municipal solid waste 100.0% ND 50
3.3 Extent of segregation of municipal solid waste 100.0% 0 10
3.4 Extent of municipal solid waste recovered 80.0% NA NA
3.5 Extent of scientific disposal of municipal solid waste 100.0% NA NA
3.6 Extent of cost recovery in SWM services- 100.0% ND 10
3.7 Efficiency in redressal of customer complaints 80.0% ND 50
3.8 Efficiency in collection of SWM charges 90.0% NA 10
4 STORM WATER DRAINAGE -
4.1 Coverage of storm water drainage network- 100.0% ND 20
4.2 Incidence of water logging/flooding - 0.0% 0 0
5 ULB providing water connection to Public and Community Toilets
5.1 Coverage of Water Supply (24 X 7) in all Public/Community Toilets 24x7) 100.0% NO CT/PT 100
Note : N.A : Not Applicable, N.D : No Data 14th Finance Commission, Government of India SERVICE LEVEL BENCHMARK AT A GLANCE (SLB) Name of Municipality :-Basukinath Nagar Panchayat District :Dumka
Sr. No Proposed Indicator Benchmark Present Status 2017-18 Target in Year 2018-19
1 WATER SUPPLY SERVICES -
1.1 Coverage of water supply connections- 100.0% 12 30
1.2 Per capita supply of water- 135 lpcd 26 40
1.3 Extent of metering of water connections 100.0% NA 0
1.4 Extent of non revenue water (NRW)- 20.0% 20 15
1.5 Continuity of water supply- 24 hours 4.0 4.0
1.6 Efficiency in redressal of customer complaints 80.0% 100 100
1.7 Quality of water supplied- 100.0% 27 55
1.8 Cost recovery in water supply services- 100.0% 103 125
1.9 Efficiency in collection of water supply - related charges 90.0% 50 60
2 WASTE WATER MANAGEMENT (SEWERAGE AND SANITATION) -
2.1 Coverage of toilets- 100.0% 100 100
2.2 Coverage of sewage network services- 100.0% 0 0
2.3 Collection efficiency of sewage network- 100.0% NA 0
2.4 Adequacy of sewage treatment capacity- 100.0% NA 0
2.5 Quality of sewage treatment- 100.0% NA 0
2.6 Extent of reuse and recycling of sewage 20.0% NA 0
2.7 Extent of cost recovery in sewage management- 100.0% 2 20
2.8 Efficiency in redressal of customer complaints 80.0% 71 85
2.9 Efficiency in collection of sewage charges- 90.0% NA 0
3 SOLID WASTE MANAGEMENT -
3.1 Household level coverage of solid waste management services 100.0% 64 80
3.2 Efficiency of collection of municipal solid waste 100.0% 88 95
3.3 Extent of segregation of municipal solid waste 100.0% 0 0
3.4 Extent of municipal solid waste recovered- 80.0% NA 0
3.5 Extent of scientific disposal of municipal solid waste 100.0% NA 0
3.6 Extent of cost recovery in SWM services- 100.0% 1 25
3.7 Efficiency in redressal of customer complaints 80.0% 90 95
3.8 Efficiency in collection of SWM charges- 90.0% 31 45
4 STORM WATER DRAINAGE-
4.1 Coverage of storm water drainage network- 100.0% 16 20
4.2 Incidence of water logging/flooding - 0.0% 0 0
5 ULB providing water connection to Public and Community Toilets
5.1 Coverage of Water Supply (24 X 7) in all Public/Community Toilets 24x7) 100.0% 100 100
Note : N.A : Not Applicable, N.D : No Data 14th Finance Commission, Government of India SERVICE LEVEL BENCHMARK AT A GLANCE (SLB) Name of Municipality :-Bundu Nagar Panchayat District :Ranchi
Sr. No Proposed Indicator Benchmark Present Status 2017-18 Target in Year 2018-19
1 WATER SUPPLY SERVICES -
1.1 Coverage of water supply connections- 100.0% 30 50
1.2 Per capita supply of water- 135 lpcd 64 90
1.3 Extent of metering of water connections 100.0% 93 100
1.4 Extent of non revenue water (NRW)- 20.0% 35 30
1.5 Continuity of water supply- 24 hours 5.0 5.0
1.6 Efficiency in redressal of customer complaints 80.0% 85 95
1.7 Quality of water supplied- 100.0% 100 100
1.8 Cost recovery in water supply services- 100.0% 17 30
1.9 Efficiency in collection of water supply - related charges 90.0% 83 95
2 WASTE WATER MANAGEMENT (SEWERAGE AND SANITATION)-
2.1 Coverage of toilets- 100.0% 100 100
2.2 Coverage of sewage network services- 100.0% 0 0
2.3 Collection efficiency of sewage network- 100.0% NA 0
2.4 Adequacy of sewage treatment capacity- 100.0% NA 0
2.5 Quality of sewage treatment- 100.0% NA 0
2.6 Extent of reuse and recycling of sewage- 20.0% NA 0
2.7 Extent of cost recovery in sewage management- 100.0% 8 20
2.8 Efficiency in redressal of customer complaints 80.0% 82 95
2.9 Efficiency in collection of sewage charges- 90.0% NA 50
3 SOLID WASTE MANAGEMENT-
3.1 Household level coverage of solid waste management services 100.0% 100 100
3.2 Efficiency of collection of municipal solid waste 100.0% 100 100
3.3 Extent of segregation of municipal solid waste 100.0% 8 20
3.4 Extent of municipal solid waste recovered 80.0% NA 5
3.5 Extent of scientific disposal of municipal solid waste 100.0% NA 0
3.6 Extent of cost recovery in SWM services- 100.0% 6 10
3.7 Efficiency in redressal of customer complaints 80.0% 96 100
3.8 Efficiency in collection of SWM charges 90.0% NA 50
4 STORM WATER DRAINAGE-
4.1 Coverage of storm water drainage network- 100.0% 3 10
4.2 Incidence of water logging/flooding - 0.0% 16 5
5 ULB providing water connection to Public and Community Toilets
5.1 Coverage of Water Supply (24 X 7) in all Public/Community Toilets 24x7) 100.0% 100 100
Note : N.A : Not Applicable, N.D : No Data 14th Finance Commission, Government of India SERVICE LEVEL BENCHMARK AT A GLANCE (SLB) Name of Municipality :-Chakulia Nagar Panchayat District :East_Singhbhum
Sr. No Proposed Indicator Benchmark Present Status 2017-18 Target in Year 2018-19
1 WATER SUPPLY SERVICES -
1.1 Coverage of water supply connections- 100.0% 39 50
1.2 Per capita supply of water- 135 lpcd 98 100
1.3 Extent of metering of water connections 100.0% NA 0
1.4 Extent of non revenue water (NRW)- 20.0% 68 50
1.5 Continuity of water supply- 24 hours 8.0 8.0
1.6 Efficiency in redressal of customer complaints 80.0% 52 65
1.7 Quality of water supplied- 100.0% 83 100
1.8 Cost recovery in water supply services- 100.0% 75 95
1.9 Efficiency in collection of water supply - related charges 90.0% 57 70
2 WASTE WATER MANAGEMENT (SEWERAGE AND SANITATION)-
2.1 Coverage of toilets- 100.0% 100 100
2.2 Coverage of sewage network services- 100.0% 0 0
2.3 Collection efficiency of sewage network- 100.0% NA 0
2.4 Adequacy of sewage treatment capacity 100.0% NA 0
2.5 Quality of sewage treatment- 100.0% NA 0
2.6 Extent of reuse and recycling of sewage 20.0% NA 0
2.7 Extent of cost recovery in sewage management- 100.0% 2 10
2.8 Efficiency in redressal of customer complaints 80.0% 55 70
2.9 Efficiency in collection of sewage charges 90.0% NA 10
3 SOLID WASTE MANAGEMENT-
3.1 Household level coverage of solid waste management services 100.0% 7 100
3.2 Efficiency of collection of municipal solid waste 100.0% 92 100
3.3 Extent of segregation of municipal solid waste 100.0% 0 10
3.4 Extent of municipal solid waste recovered 80.0% NA 10
3.5 Extent of scientific disposal of municipal solid waste 100.0% NA 0
3.6 Extent of cost recovery in SWM services- 100.0% 1 20
3.7 Efficiency in redressal of customer complaints 80.0% 41 65
3.8 Efficiency in collection of SWM charges 90.0% NA 40
4 STORM WATER DRAINAGE-
4.1 Coverage of storm water drainage network- 100.0% 10 15
4.2 Incidence of water logging/flooding - 0.0% 1 0
5 ULB providing water connection to Public and Community Toilets
5.1 Coverage of Water Supply (24 X 7) in all Public/Community Toilets 24x7) 100.0% 100 100
Note : N.A : Not Applicable, N.D : No Data 14th Finance Commission, Government of India SERVICE LEVEL BENCHMARK AT A GLANCE (SLB) Name of Municipality :-Chatarpur Nagar Panchayat District :Palamu
Sr. No Proposed Indicator Benchmark Present Status 2017-18 Target in Year 2018-19
1 WATER SUPPLY SERVICES -
1.1 Coverage of water supply connections- 100.0% ND 20
1.2 Per capita supply of water- 135 lpcd ND 50
1.3 Extent of metering of water connections 100.0% NA NA
1.4 Extent of non revenue water (NRW)- 20.0% ND 25
1.5 Continuity of water supply- 24 hours NA 2.0
1.6 Efficiency in redressal of customer complaints 80.0% ND 50
1.7 Quality of water supplied- 100.0% ND 50
1.8 Cost recovery in water supply services- 100.0% ND 20
1.9 Efficiency in collection of water supply - related charges 90.0% ND 50
2 WASTE WATER MANAGEMENT (SEWERAGE AND SANITATION)-
2.1 Coverage of toilets- 100.0% ND 100
2.2 Coverage of sewage network services- 100.0% ND 0
2.3 Collection efficiency of sewage network- 100.0% NA NA
2.4 Adequacy of sewage treatment capacity 100.0% NA NA
2.5 Quality of sewage treatment- 100.0% NA NA
2.6 Extent of reuse and recycling of sewage 20.0% NA NA
2.7 Extent of cost recovery in sewage management- 100.0% ND 10
2.8 Efficiency in redressal of customer complaints 80.0% NA 50
2.9 Efficiency in collection of sewage charges- 90.0% NA 20
3 SOLID WASTE MANAGEMENT-
3.1 Household level coverage of solid waste management services 100.0% ND 25
3.2 Efficiency of collection of municipal solid waste 100.0% ND 50
3.3 Extent of segregation of municipal solid waste 100.0% 0 10
3.4 Extent of municipal solid waste recovered 80.0% NA NA
3.5 Extent of scientific disposal of municipal solid waste 100.0% NA NA
3.6 Extent of cost recovery in SWM services- 100.0% ND 10
3.7 Efficiency in redressal of customer complaints 80.0% ND 50
3.8 Efficiency in collection of SWM charges 90.0% NA 10
4 STORM WATER DRAINAGE-
4.1 Coverage of storm water drainage network- 100.0% ND 25
4.2 Incidence of water logging/flooding - 0.0% 0 0
5 ULB providing water connection to Public and Community Toilets
5.1 Coverage of Water Supply (24 X 7) in all Public/Community Toilets 24x7) 100.0% NO CT/PT 100
Note : N.A : Not Applicable, N.D : No Data 14th Finance Commission, Government of India SERVICE LEVEL BENCHMARK AT A GLANCE (SLB) Name of Municipality :-Chirkunda Nagar Panchayat District :Dhanbad
Sr. No Proposed Indicator Benchmark Present Status 2017-18 Target in Year 2018-19
1 WATER SUPPLY SERVICES-
1.1 Coverage of water supply connections- 100.0% 3 10
1.2 Per capita supply of water- 135 lpcd 9 20
1.3 Extent of metering of water connections 100.0% NA 0
1.4 Extent of non revenue water (NRW)- 20.0% 47 35
1.5 Continuity of water supply- 24 hours 2.0 3.0
1.6 Efficiency in redressal of customer complaints 80.0% 81 90
1.7 Quality of water supplied- 100.0% 97 100
1.8 Cost recovery in water supply services- 100.0% 80 95
1.9 Efficiency in collection of water supply - related charges 90.0% 82 95
2 WASTE WATER MANAGEMENT (SEWERAGE AND SANITATION)-
2.1 Coverage of toilets- 100.0% 100 100
2.2 Coverage of sewage network services- 100.0% 0 0
2.3 Collection efficiency of sewage network- 100.0% NA 0
2.4 Adequacy of sewage treatment capacity 100.0% NA 0
2.5 Quality of sewage treatment- 100.0% NA 0
2.6 Extent of reuse and recycling of sewage 20.0% NA 0
2.7 Extent of cost recovery in sewage management- 100.0% 2 10
2.8 Efficiency in redressal of customer complaints 80.0% 98 100
2.9 Efficiency in collection of sewage charges- 90.0% NA 0
3 SOLID WASTE MANAGEMENT-
3.1 Household level coverage of solid waste management services 100.0% 23 100
3.2 Efficiency of collection of municipal solid waste 100.0% 96 100
3.3 Extent of segregation of municipal solid waste 100.0% 0 10
3.4 Extent of municipal solid waste recovered 80.0% NA 5
3.5 Extent of scientific disposal of municipal solid waste 100.0% NA 0
3.6 Extent of cost recovery in SWM services- 100.0% 10 30
3.7 Efficiency in redressal of customer complaints 80.0% 85 95
3.8 Efficiency in collection of SWM charges 90.0% 1 30
4 STORM WATER DRAINAGE -
4.1 Coverage of storm water drainage network- 100.0% 13 15
4.2 Incidence of water logging/flooding - 0.0% 18 10
5 ULB providing water connection to Public and Community Toilets
5.1 Coverage of Water Supply (24 X 7) in all Public/Community Toilets 24x7) 100.0% 100 100
Note : N.A : Not Applicable, N.D : No Data 14th Finance Commission, Government of India SERVICE LEVEL BENCHMARK AT A GLANCE (SLB) Name of Municipality :-Domchanch Nagar Panchayat District :Koderma
Sr. No Proposed Indicator Benchmark Present Status 2017-18 Target in Year 2018-19
1 WATER SUPPLY SERVICES -
1.1 Coverage of water supply connections- 100.0% ND 20
1.2 Per capita supply of water- 135 lpcd ND 50
1.3 Extent of metering of water connections 100.0% NA NA
1.4 Extent of non revenue water (NRW)- 20.0% ND 25
1.5 Continuity of water supply- 24 hours ND 2.0
1.6 Efficiency in redressal of customer complaints 80.0% ND 50
1.7 Quality of water supplied- 100.0% ND 50
1.8 Cost recovery in water supply services- 100.0% 0 10
1.9 Efficiency in collection of water supply - related charges 90.0% NA 50
2 WASTE WATER MANAGEMENT (SEWERAGE AND SANITATION)-
2.1 Coverage of toilets- 100.0% ND 100
2.2 Coverage of sewage network services- 100.0% ND 0
2.3 Collection efficiency of sewage network- 100.0% NA NA
2.4 Adequacy of sewage treatment capacity 100.0% NA NA
2.5 Quality of sewage treatment- 100.0% NA NA
2.6 Extent of reuse and recycling of sewage 20.0% NA NA
2.7 Extent of cost recovery in sewage management- 100.0% ND 10
2.8 Efficiency in redressal of customer complaints 80.0% NA 50
2.9 Efficiency in collection of sewage charges- 90.0% NA 50
3 SOLID WASTE MANAGEMENT-
3.1 Household level coverage of solid waste management services 100.0% ND 20
3.2 Efficiency of collection of municipal solid waste 100.0% ND 50
3.3 Extent of segregation of municipal solid waste 100.0% 0 10
3.4 Extent of municipal solid waste recovered 80.0% NA NA
3.5 Extent of scientific disposal of municipal solid waste 100.0% NA NA
3.6 Extent of cost recovery in SWM services- 100.0% ND 20
3.7 Efficiency in redressal of customer complaints 80.0% ND 50
3.8 Efficiency in collection of SWM charges 90.0% NA 10
4 STORM WATER DRAINAGE -
4.1 Coverage of storm water drainage network- 100.0% ND 20
4.2 Incidence of water logging/flooding - 0.0% 0 0
5 ULB providing water connection to Public and Community Toilets
5.1 Coverage of Water Supply (24 X 7) in all Public/Community Toilets 24x7) 100.0% NO CT/PT 100
Note : N.A : Not Applicable, N.D : No Data 14th Finance Commission, Government of India SERVICE LEVEL BENCHMARK AT A GLANCE (SLB) Name of Municipality :- Garhwa Nagar Panchayat District :Garhwa
Sr.No Proposed Indicator Benchmark Present Status 2017-18 Target in Year 2018-19
1 WATER SUPPLY SERVICES-
1.1 Coverage of water supply connections- 100.0% 11 15
1.2 Per capita supply of water- 135 lpcd 12 20
1.3 Extent of metering of water connections 100.0% NA NA
1.4 Extent of non revenue water (NRW)- 20.0% 30 25
1.5 Continuity of water supply- 24 hours 2.0 2.0
1.6 Efficiency in redressal of customer complaints 80.0% 100 100
1.7 Quality of water supplied- 100.0% 96 100
1.8 Cost recovery in water supply services- 100.0% 2 10
1.9 Efficiency in collection of water supply - related charges 90.0% 55 65
2 WASTE WATER MANAGEMENT (SEWERAGE AND SANITATION)-
2.1 Coverage of toilets- 100.0% 100 100
2.2 Coverage of sewage network services- 100.0% 0 0
2.3 Collection efficiency of sewage network- 100.0% NA NA
2.4 Adequacy of sewage treatment capacity 100.0% NA NA
2.5 Quality of sewage treatment- 100.0% NA NA
2.6 Extent of reuse and recycling of sewage 20.0% NA NA
2.7 Extent of cost recovery in sewage management- 100.0% 7 10
2.8 Efficiency in redressal of customer complaints 80.0% 100 100
2.9 Efficiency in collection of sewage charges- 90.0% NA NA
3 SOLID WASTE MANAGEMENT-
3.1 Household level coverage of solid waste management services 100.0% 100 100
3.2 Efficiency of collection of municipal solid waste- 100.0% 100 100
3.3 Extent of segregation of municipal solid waste 100.0% 0 10
3.4 Extent of municipal solid waste recovered- 80.0% NA NA
3.5 Extent of scientific disposal of municipal solid waste 100.0% NA NA
3.6 Extent of cost recovery in SWM services- 100.0% 0 25
3.7 Efficiency in redressal of customer complaints 80.0% 100 100
3.8 Efficiency in collection of SWM charges- 90.0% NA 25
4 STORM WATER DRAINAGE-
4.1 Coverage of storm water drainage network 100.0% 19 30
4.2 Incidence of water logging/flooding - 0.0% 0 0
5 ULB providing water connection to Public and Community Toilets
5.1 Coverage of Water Supply (24 X 7) in all Public/Community Toilets 24x7) 100.0% 100 100
Note : N.A : Not Applicable, N.D : No Data 14th Finance Commission, Government of India SERVICE LEVEL BENCHMARK AT A GLANCE (SLB) Name of Municipality :- Godda Nagar Panchayat District :Godda
Sr.No Proposed Indicator Benchmark Present Status 2017-18 Target in Year 2018-19
1 WATER SUPPLY SERVICES-
1.1 Coverage of water supply connections- 100.0% 8 15
1.2 Per capita supply of water- 135 lpcd 28 35
1.3 Extent of metering of water connections 100.0% NA NA
1.4 Extent of non revenue water (NRW)- 20.0% 27 25
1.5 Continuity of water supply- 24 hours 4.0 4.0
1.6 Efficiency in redressal of customer complaints 80.0% 44 80
1.7 Quality of water supplied- 100.0% 84 100
1.8 Cost recovery in water supply services- 100.0% 8 15
1.9 Efficiency in collection of water supply - related charges 90.0% 31 40
2 WASTE WATER MANAGEMENT (SEWERAGE AND SANITATION)-
2.1 Coverage of toilets- 100.0% 100 100
2.2 Coverage of sewage network services- 100.0% 0 0
2.3 Collection efficiency of sewage network- 100.0% NA NA
2.4 Adequacy of sewage treatment capacity 100.0% NA NA
2.5 Quality of sewage treatment- 100.0% NA NA
2.6 Extent of reuse and recycling of sewage 20.0% NA NA
2.7 Extent of cost recovery in sewage management- 100.0% 15 20
2.8 Efficiency in redressal of customer complaints 80.0% 36 60
2.9 Efficiency in collection of sewage charges- 90.0% NA NA
3 SOLID WASTE MANAGEMENT-
3.1 Household level coverage of solid waste management services 100.0% 92 100
3.2 Efficiency of collection of municipal solid waste 100.0% 100 100
3.3 Extent of segregation of municipal solid waste 100.0% 0 10
3.4 Extent of municipal solid waste recovered 80.0% 19 30
3.5 Extent of scientific disposal of municipal solid waste 100.0% NA NA
3.6 Extent of cost recovery in SWM services- 100.0% 7 15
3.7 Efficiency in redressal of customer complaints 80.0% 71 80
3.8 Efficiency in collection of SWM charges 90.0% 35 45
4 STORM WATER DRAINAGE-
4.1 Coverage of storm water drainage network- 100.0% 13 25
4.2 Incidence of water logging/flooding- 0.0% 0 0
5 ULB providing water connection to Public and Community Toilets
5.1 Coverage of Water Supply (24 X 7) in all Public/Community Toilets 24x7) 100.0% 100 100
Note : N.A : Not Applicable, N.D : No Data 14th Finance Commission, Government of India SERVICE LEVEL BENCHMARK AT A GLANCE (SLB) Name of Municipality :-Gumla Nagar Panchayat District :Gumla
Sr.No Proposed Indicator Benchmark Present Status 2017-18 Target in Year 2018-19
1 WATER SUPPLY SERVICES-
1.1 Coverage of water supply connections- 100.0% 18 25
1.2 Per capita supply of water- 135 lpcd 83 95
1.3 Extent of metering of water connections 100.0% NA 0
1.4 Extent of non revenue water (NRW)- 20.0% 37 30
1.5 Continuity of water supply- 24 hours 1.5 2.0
1.6 Efficiency in redressal of customer complaints 80.0% 82 90
1.7 Quality of water supplied- 100.0% 100 100
1.8 Cost recovery in water supply services- 100.0% 7 20
1.9 Efficiency in collection of water supply - related charges 90.0% 60 70
2 WASTE WATER MANAGEMENT (SEWERAGE AND SANITATION)-
2.1 Coverage of toilets- 100.0% 100 100
2.2 Coverage of sewage network services- 100.0% 0 0
2.3 Collection efficiency of sewage network- 100.0% NA NA
2.4 Adequacy of sewage treatment capacity 100.0% NA NA
2.5 Quality of sewage treatment- 100.0% NA NA
2.6 Extent of reuse and recycling of sewage 20.0% NA NA
2.7 Extent of cost recovery in sewage management- 100.0% 11 20
2.8 Efficiency in redressal of customer complaints 80.0% 89 100
2.9 Efficiency in collection of sewage charges- 90.0% NA NA
3 SOLID WASTE MANAGEMENT -
3.1 Household level coverage of solid waste management services 100.0% 61 90
3.2 Efficiency of collection of municipal solid waste 100.0% 94 100
3.3 Extent of segregation of municipal solid waste 100.0% 0 10
3.4 Extent of municipal solid waste recovered 80.0% NA NA
3.5 Extent of scientific disposal of municipal solid waste 100.0% NA NA
3.6 Extent of cost recovery in SWM services- 100.0% 0 15
3.7 Efficiency in redressal of customer complaints 80.0% 78 85
3.8 Efficiency in collection of SWM charges 90.0% NA 15
4 STORM WATER DRAINAGE-
4.1 Coverage of storm water drainage network- 100.0% 56 70
4.2 Incidence of water logging/flooding - 0.0% 0 0
5 ULB providing water connection to Public and Community Toilets
5.1 Coverage of Water Supply (24 X 7) in all Public/Community Toilets 24x7) 100.0% 100 100
Note : N.A : Not Applicable, N.D : No Data 14th Finance Commission, Government of India SERVICE LEVEL BENCHMARK AT A GLANCE (SLB) Name of Municipality :-Husainabad Nagar Panchayat District :Medininagar
Sr. No Proposed Indicator Benchmark Present Status 2017-18 Target in Year 2018-19
1 WATER SUPPLY SERVICES -
1.1 Coverage of water supply connections- 100.0% 10 15
1.2 Per capita supply of water- 135 lpcd 26 30
1.3 Extent of metering of water connections 100.0% NA NA
1.4 Extent of non revenue water (NRW)- 20.0% 50 45
1.5 Continuity of water supply- 24 hours 3.87 4.0
1.6 Efficiency in redressal of customer complaints 80.0% 93 100
1.7 Quality of water supplied- 100.0% 33 50
1.8 Cost recovery in water supply services- 100.0% 36 50
1.9 Efficiency in collection of water supply - related charges 90.0% 49 60
2 WASTE WATER MANAGEMENT (SEWERAGE AND SANITATION)-
2.1 Coverage of toilets- 100.0% 100 100
2.2 Coverage of sewage network services- 100.0% 0 0
2.3 Collection efficiency of sewage network- 100.0% NA NA
2.4 Adequacy of sewage treatment capacity 100.0% NA NA
2.5 Quality of sewage treatment- 100.0% NA NA
2.6 Extent of reuse and recycling of sewage 20.0% NA NA
2.7 Extent of cost recovery in sewage management- 100.0% 0 0
2.8 Efficiency in redressal of customer complaints 80.0% 64 85
2.9 Efficiency in collection of sewage charges- 90.0% NA NA
3 SOLID WASTE MANAGEMENT -
3.1 Household level coverage of solid waste management services 100.0% 9 20
3.2 Efficiency of collection of municipal solid waste 100.0% 100 100
3.3 Extent of segregation of municipal solid waste 100.0% 0 10
3.4 Extent of municipal solid waste recovered 80.0% NA NA
3.5 Extent of scientific disposal of municipal solid waste 100.0% NA NA
3.6 Extent of cost recovery in SWM services- 100.0% 0 10
3.7 Efficiency in redressal of customer complaints 80.0% 74 85
3.8 Efficiency in collection of SWM charges 90.0% NA 10
4 STORM WATER DRAINAGE-
4.1 Coverage of storm water drainage network- 100.0% 31 40
4.2 Incidence of water logging/flooding - 0.0% 1 0
5 ULB providing water connection to Public and Community Toilets-
5.1 Coverage of Water Supply (24 X 7) in all Public/Community Toilets 24x7) 100.0% 100 100
Note : N.A : Not Applicable, N.D : No Data 14th Finance Commission, Government of India SERVICE LEVEL BENCHMARK AT A GLANCE (SLB) Name of Municipality :-Jamtara Nagar Panchayat District :Jamtara
Sr. No Proposed Indicator Benchmark Present Status 2017-18 Target in Year 2018-19
1 WATER SUPPLY SERVICES-
1.1 Coverage of water supply connections- 100.0% 13 20
1.2 Per capita supply of water- 135 lpcd 34 45
1.3 Extent of metering of water connections 100.0% NA NA
1.4 Extent of non revenue water (NRW)- 20.0% 40 35
1.5 Continuity of water supply- 24 hours 4.0 5.0
1.6 Efficiency in redressal of customer complaints 80.0% 100 100
1.7 Quality of water supplied- 100.0% 84 100
1.8 Cost recovery in water supply services- 100.0% 10 20
1.9 Efficiency in collection of water supply - related charges 90.0% NA 50
2 WASTE WATER MANAGEMENT (SEWERAGE AND SANITATION)-
2.1 Coverage of toilets- 100.0% 100 100
2.2 Coverage of sewage network services- 100.0% 0 0
2.3 Collection efficiency of sewage network- 100.0% NA NA
2.4 Adequacy of sewage treatment capacity 100.0% NA NA
2.5 Quality of sewage treatment- 100.0% NA NA
2.6 Extent of reuse and recycling of sewage- 20.0% NA NA
2.7 Extent of cost recovery in sewage management- 100.0% 0 10
2.8 Efficiency in redressal of customer complaints 80.0% 100 100
2.9 Efficiency in collection of sewage charges- 90.0% NA 10
3 SOLID WASTE MANAGEMENT-
3.1 Household level coverage of solid waste management services 100.0% 81 90
3.2 Efficiency of collection of municipal solid waste 100.0% 95 100
3.3 Extent of segregation of municipal solid waste 100.0% 0 10
3.4 Extent of municipal solid waste recovered 80.0% NA NA
3.5 Extent of scientific disposal of municipal solid waste 100.0% NA NA
3.6 Extent of cost recovery in SWM services- 100.0% 0 10
3.7 Efficiency in redressal of customer complaints 80.0% 100 100
3.8 Efficiency in collection of SWM charges 90.0% NA 10
4 STORM WATER DRAINAGE-
4.1 Coverage of storm water drainage network- 100.0% 14 30
4.2 Incidence of water logging/flooding- 0.0% 8 4
5 ULB providing water connection to Public and Community Toilets
5.1 Coverage of Water Supply (24 X 7) in all Public/Community Toilets 24x7) 100.0% 100 100
Note : N.A : Not Applicable, N.D : No Data 14th Finance Commission, Government of India SERVICE LEVEL BENCHMARK AT A GLANCE (SLB) Name of Municipality :-Khunti Nagar Panchayat District :Khunti
Sr. No Proposed Indicator Benchmark Present Status 2017-18 Target in Year 2018-19
1 WATER SUPPLY SERVICES-
1.1 Coverage of water supply connections- 100.0% 13 20
1.2 Per capita supply of water- 135 lpcd 32 60
1.3 Extent of metering of water connections 100.0% NA NA
1.4 Extent of non revenue water (NRW)- 20.0% 45 35
1.5 Continuity of water supply- 24 hours 4.0 5.0
1.6 Efficiency in redressal of customer complaints 80.0% 100 100
1.7 Quality of water supplied- 100.0% ND 80
1.8 Cost recovery in water supply services- 100.0% 32 40
1.9 Efficiency in collection of water supply - related charges 90.0% 53 65
2 WASTE WATER MANAGEMENT (SEWERAGE AND SANITATION)-
2.1 Coverage of toilets- 100.0% 100 100
2.2 Coverage of sewage network services- 100.0% 0 0
2.3 Collection efficiency of sewage network- 100.0% NA NA
2.4 Adequacy of sewage treatment capacity 100.0% NA NA
2.5 Quality of sewage treatment- 100.0% NA NA
2.6 Extent of reuse and recycling of sewage- 20.0% NA NA
2.7 Extent of cost recovery in sewage management- 100.0% 11 20
2.8 Efficiency in redressal of customer complaints 80.0% 100 100
2.9 Efficiency in collection of sewage charges- 90.0% NA NA
3 SOLID WASTE MANAGEMENT-
3.1 Household level coverage of solid waste management services 100.0% 58 70
3.2 Efficiency of collection of municipal solid waste 100.0% 85 90
3.3 Extent of segregation of municipal solid waste 100.0% 0 10
3.4 Extent of municipal solid waste recovered 80.0% NA NA
3.5 Extent of scientific disposal of municipal solid waste 100.0% NA NA
3.6 Extent of cost recovery in SWM services 100.0% 1 10
3.7 Efficiency in redressal of customer complaints 80.0% 100 100
3.8 Efficiency in collection of SWM charges 90.0% 100 100
4 STORM WATER DRAINAGE-
4.1 Coverage of storm water drainage network- 100.0% 9 20
4.2 Incidence of water logging/flooding - 0.0% 0 0
5 ULB providing water connection to Public and Community Toilets
5.1 Coverage of Water Supply (24 X 7) in all Public/Community Toilets 24x7) 100.0% 100 100
Note : N.A : Not Applicable, N.D : No Data 14th Finance Commission, Government of India SERVICE LEVEL BENCHMARK AT A GLANCE (SLB) Name of Municipality :-Koderma Nagar Panchayat District :Koderma
Sr. No Proposed Indicator Benchmark Present Status 2017-18 Target in Year 2018-19
1 WATER SUPPLY SERVICES-
1.1 Coverage of water supply connections 100.0% 12 20
1.2 Per capita supply of water 135 lpcd 32 35
1.3 Extent of metering of water connections 100.0% NA NA
1.4 Extent of non revenue water (NRW) 20.0% 49 45
1.5 Continuity of water supply- 24 hours 1.25 2.0
1.6 Efficiency in redressal of customer complaints 80.0% 75 90
1.7 Quality of water supplied- 100.0% 42 60
1.8 Cost recovery in water supply services- 100.0% 63 75
1.9 Efficiency in collection of water supply - related charges 90.0% 70 80
2 WASTE WATER MANAGEMENT (SEWERAGE AND SANITATION)-
2.1 Coverage of toilets- 100.0% 100 100
2.2 Coverage of sewage network services- 100.0% 0 0
2.3 Collection efficiency of sewage network- 100.0% NA NA
2.4 Adequacy of sewage treatment capacity- 100.0% NA NA
2.5 Quality of sewage treatment- 100.0% NA NA
2.6 Extent of reuse and recycling of sewage- 20.0% NA NA
2.7 Extent of cost recovery in sewage management- 100.0% 70 80
2.8 Efficiency in redressal of customer complaints 80.0% 88 100
2.9 Efficiency in collection of sewage charges- 90.0% NA NA
3 SOLID WASTE MANAGEMENT-
3.1 Household level coverage of solid waste management services 100.0% 27 35
3.2 Efficiency of collection of municipal solid waste 100.0% 98 100
3.3 Extent of segregation of municipal solid waste 100.0% 0 20
3.4 Extent of municipal solid waste recovered- 80.0% NA NA
3.5 Extent of scientific disposal of municipal solid waste 100.0% NA NA
3.6 Extent of cost recovery in SWM services- 100.0% 46 60
3.7 Efficiency in redressal of customer complaints 80.0% 100 100
3.8 Efficiency in collection of SWM charges 90.0% 63 75
4 STORM WATER DRAINAGE-
4.1 Coverage of storm water drainage network- 100.0% 11 25
4.2 Incidence of water logging/flooding - 0.0% 0 0
5 ULB providing water connection to Public and Community Toilets
5.1 Coverage of Water Supply (24 X 7) in all Public/Community Toilets 24x7) 100.0% 100 100
Note : N.A : Not Applicable, N.D : No Data 14th Finance Commission, Government of India SERVICE LEVEL BENCHMARK AT A GLANCE (SLB) Name of Municipality :-Latehar Nagar Panchayat District :Latehar
Sr. No Proposed Indicator Benchmark Present Status 2017-18 Target in Year 2018-19
1 WATER SUPPLY SERVICES-
1.1 Coverage of water supply connections- 100.0% 8 18
1.2 Per capita supply of water- 135 lpcd 19 30
1.3 Extent of metering of water connections 100.0% NA NA
1.4 Extent of non revenue water (NRW)- 20.0% 48 40
1.5 Continuity of water supply- 24 hours 4.0 5.0
1.6 Efficiency in redressal of customer complaints 80.0% 92 100
1.7 Quality of water supplied- 100.0% 20 35
1.8 Cost recovery in water supply services- 100.0% 59 70
1.9 Efficiency in collection of water supply - related charges 90.0% 63 92
2 WASTE WATER MANAGEMENT (SEWERAGE AND SANITATION)-
2.1 Coverage of toilets- 100.0% 100 100
2.2 Coverage of sewage network services- 100.0% 0 0
2.3 Collection efficiency of sewage network- 100.0% NA NA
2.4 Adequacy of sewage treatment capacity- 100.0% NA 0
2.5 Quality of sewage treatment- 100.0% NA 0
2.6 Extent of reuse and recycling of sewage- 20.0% NA NA
2.7 Extent of cost recovery in sewage management- 100.0% 8 11
2.8 Efficiency in redressal of customer complaints 80.0% 69 100
2.9 Efficiency in collection of sewage charges 90.0% NA 15
3 SOLID WASTE MANAGEMENT-
3.1 Household level coverage of solid waste management services 100.0% 80 100
3.2 Efficiency of collection of municipal solid waste 100.0% 100 100
3.3 Extent of segregation of municipal solid waste 100.0% 10 50
3.4 Extent of municipal solid waste recovered 80.0% 0.02 5
3.5 Extent of scientific disposal of municipal solid waste 100.0% NA 10
3.6 Extent of cost recovery in SWM services 100.0% 0 35
3.7 Efficiency in redressal of customer complaints 80.0% 83 100
3.8 Efficiency in collection of SWM charges 90.0% NA 50
4 STORM WATER DRAINAGE -
4.1 Coverage of storm water drainage network- 100.0% 32 85
4.2 Incidence of water logging/flooding - 0.0% 0 0
5 ULB providing water connection to Public and Community Toilets
5.1 Coverage of Water Supply (24 X 7) in all Public/Community Toilets 24x7) 100.0% 100 100
Note : N.A : Not Applicable, N.D : No Data 14th Finance Commission, Government of India SERVICE LEVEL BENCHMARK AT A GLANCE (SLB) Name of Municipality :-Majhiaon Nagar Panchayat District :Garhwa
Sr. No Proposed Indicator Benchmark Present Status 2017-18 Target in Year 2018-19
1 WATER SUPPLY SERVICES-
1.1 Coverage of water supply connections- 100.0% 0 5
1.2 Per capita supply of water- 135 lpcd 44 50
1.3 Extent of metering of water connections 100.0% NA NA
1.4 Extent of non revenue water (NRW)- 20.0% ND ND
1.5 Continuity of water supply- 24 hours 0.4 1.0
1.6 Efficiency in redressal of customer complaints 80.0% 100 100
1.7 Quality of water supplied- 100.0% NA NA
1.8 Cost recovery in water supply services- 100.0% 0 10
1.9 Efficiency in collection of water supply - related charges 90.0% NA NA
2 WASTE WATER MANAGEMENT (SEWERAGE AND SANITATION)-
2.1 Coverage of toilets- 100.0% 100 100
2.2 Coverage of sewage network services- 100.0% 0 50
2.3 Collection efficiency of sewage network- 100.0% NA NA
2.4 Adequacy of sewage treatment capacity- 100.0% NA 10
2.5 Quality of sewage treatment- 100.0% NA 10
2.6 Extent of reuse and recycling of sewage 20.0% NA NA
2.7 Extent of cost recovery in sewage management- 100.0% 6 10
2.8 Efficiency in redressal of customer complaints 80.0% 100 100
2.9 Efficiency in collection of sewage charges 90.0% NA NA
3 SOLID WASTE MANAGEMENT-
3.1 Household level coverage of solid waste management services 100.0% 44 60
3.2 Efficiency of collection of municipal solid waste 100.0% 100 100
3.3 Extent of segregation of municipal solid waste 100.0% 0 10
3.4 Extent of municipal solid waste recovered- 80.0% 1 2
3.5 Extent of scientific disposal of municipal solid waste 100.0% NA NA
3.6 Extent of cost recovery in SWM services- 100.0% 24 25
3.7 Efficiency in redressal of customer complaints 80.0% 97 100
3.8 Efficiency in collection of SWM charges 90.0% NA NA
4 STORM WATER DRAINAGE-
4.1 Coverage of storm water drainage network- 100.0% 75 80
4.2 Incidence of water logging/flooding - 0.0% 12 5
5 ULB providing water connection to Public and Community Toilets
5.1 Coverage of Water Supply (24 X 7) in all Public/Community Toilets 24x7) 100.0% 100 100
Note : N.A : Not Applicable, N.D : No Data 14th Finance Commission, Government of India SERVICE LEVEL BENCHMARK AT A GLANCE (SLB) Name of Municipality :-Nagar Utari Nagar Panchayat District :Garhwa
Sr. No Proposed Indicator Benchmark Present Status 2017-18 Target in Year 2018-19
1 WATER SUPPLY SERVICES-
1.1 Coverage of water supply connections- 100.0% ND ND
1.2 Per capita supply of water- 135 lpcd 42 45
1.3 Extent of metering of water connections 100.0% NA NA
1.4 Extent of non revenue water (NRW)- 20.0% 40 30
1.5 Continuity of water supply- 24 hours ND ND
1.6 Efficiency in redressal of customer complaints 80.0% ND ND
1.7 Quality of water supplied- 100.0% ND ND
1.8 Cost recovery in water supply services- 100.0% ND ND
1.9 Efficiency in collection of water supply - related charges 90.0% ND ND
2 WASTE WATER MANAGEMENT (SEWERAGE AND SANITATION)-
2.1 Coverage of toilets- 100.0% 75 80
2.2 Coverage of sewage network services 100.0% 0 0
2.3 Collection efficiency of sewage network- 100.0% NA NA
2.4 Adequacy of sewage treatment capacity- 100.0% NA NA
2.5 Quality of sewage treatment- 100.0% NA NA
2.6 Extent of reuse and recycling of sewage- 20.0% NA NA
2.7 Extent of cost recovery in sewage management- 100.0% 0 0
2.8 Efficiency in redressal of customer complaints 80.0% ND ND
2.9 Efficiency in collection of sewage charges- 90.0% NA NA
3 SOLID WASTE MANAGEMENT-
3.1 Household level coverage of solid waste management services 100.0% 64 70
3.2 Efficiency of collection of municipal solid waste 100.0% 70 75
3.3 Extent of segregation of municipal solid waste 100.0% 0 5
3.4 Extent of municipal solid waste recovered 80.0% 0 5
3.5 Extent of scientific disposal of municipal solid waste 100.0% NA NA
3.6 Extent of cost recovery in SWM services 100.0% 0 5
3.7 Efficiency in redressal of customer complaints 80.0% ND ND
3.8 Efficiency in collection of SWM charges 90.0% NA NA
4 STORM WATER DRAINAGE-
4.1 Coverage of storm water drainage network- 100.0% 33 45
4.2 Incidence of water logging/flooding - 0.0% 0 0
5 ULB providing water connection to Public and Community Toilets-
5.1 Coverage of Water Supply (24 X 7) in all Public/Community Toilets 24x7) 100.0% 100 100
Note : N.A : Not Applicable, N.D : No Data 14th Finance Commission, Government of India SERVICE LEVEL BENCHMARK AT A GLANCE (SLB) Name of Municipality :-Pakur Nagar Panchayat District :Pakur
Sr. No Proposed Indicator Benchmark Present Status 2017-18 Target in Year 2018-19
1 WATER SUPPLY SERVICES-
1.1 Coverage of water supply connections- 100.0% 10 15
1.2 Per capita supply of water- 135 lpcd 27 35
1.3 Extent of metering of water connections 100.0% NA NA
1.4 Extent of non revenue water (NRW)- 20.0% 28 22
1.5 Continuity of water supply- 24 hours 4.0 4.1
1.6 Efficiency in redressal of customer complaints 80.0% 57 85
1.7 Quality of water supplied- 100.0% ND ND
1.8 Cost recovery in water supply services- 100.0% 44 55
1.9 Efficiency in collection of water supply - related charges 90.0% 21 45
2 WASTE WATER MANAGEMENT (SEWERAGE AND SANITATION)-
2.1 Coverage of toilets- 100.0% 100 100
2.2 Coverage of sewage network services- 100.0% 0 0
2.3 Collection efficiency of sewage network- 100.0% NA NA
2.4 Adequacy of sewage treatment capacity- 100.0% NA NA
2.5 Quality of sewage treatment- 100.0% NA NA
2.6 Extent of reuse and recycling of sewage- 20.0% NA NA
2.7 Extent of cost recovery in sewage management- 100.0% 1 5
2.8 Efficiency in redressal of customer complaints 80.0% 78 85
2.9 Efficiency in collection of sewage charges- 90.0% NA NA
3 SOLID WASTE MANAGEMENT-
3.1 Household level coverage of solid waste management services 100.0% 59 65
3.2 Efficiency of collection of municipal solid waste 100.0% 100 100
3.3 Extent of segregation of municipal solid waste 100.0% 1 5
3.4 Extent of municipal solid waste recovered 80.0% NA NA
3.5 Extent of scientific disposal of municipal solid waste 100.0% NA NA
3.6 Extent of cost recovery in SWM services- 100.0% 0 20
3.7 Efficiency in redressal of customer complaints 80.0% 84 100
3.8 Efficiency in collection of SWM charges 90.0% NA NA
4 STORM WATER DRAINAGE-
4.1 Coverage of storm water drainage network- 100.0% 14 20
4.2 Incidence of water logging/flooding- 0.0% 0 0
5 ULB providing water connection to Public and Community Toilets
5.1 Coverage of Water Supply (24 X 7) in all Public/Community Toilets 24x7) 100.0% 100 100
Note : N.A : Not Applicable, N.D : No Data 14th Finance Commission, Government of India SERVICE LEVEL BENCHMARK AT A GLANCE (SLB) Name of Municipality :-Rajmahal Nagar Panchayat District :Sahebgunj
Sr. No Proposed Indicator Benchmark Present Status 2017-18 Target in Year 2018-19
1 WATER SUPPLY SERVICES-
1.1 Coverage of water supply connections- 100.0% 4 25
1.2 Per capita supply of water- 135 lpcd 23 50
1.3 Extent of metering of water connections- 100.0% NA NA
1.4 Extent of non revenue water (NRW)- 20.0% 31 20
1.5 Continuity of water supply- 24 hours 4.0 4.1
1.6 Efficiency in redressal of customer complaints 80.0% 90 100
1.7 Quality of water supplied- 100.0% ND ND
1.8 Cost recovery in water supply services- 100.0% 21 35
1.9 Efficiency in collection of water supply - related charges 90.0% 87 95
2 WASTE WATER MANAGEMENT (SEWERAGE AND SANITATION)-
2.1 Coverage of toilets- 100.0% 100 100
2.2 Coverage of sewage network services 100.0% 0 0
2.3 Collection efficiency of sewage network- 100.0% NA NA
2.4 Adequacy of sewage treatment capacity 100.0% NA NA
2.5 Quality of sewage treatment- 100.0% NA NA
2.6 Extent of reuse and recycling of sewage 20.0% NA NA
2.7 Extent of cost recovery in sewage management- 100.0% 26 45
2.8 Efficiency in redressal of customer complaints 80.0% 91 100
2.9 Efficiency in collection of sewage charges- 90.0% NA NA
3 SOLID WASTE MANAGEMENT-
3.1 Household level coverage of solid waste management services 100.0% 48 85
3.2 Efficiency of collection of municipal solid waste 100.0% 100 100
3.3 Extent of segregation of municipal solid waste 100.0% 10 45
3.4 Extent of municipal solid waste recovered 80.0% NA NA
3.5 Extent of scientific disposal of municipal solid waste 100.0% NA NA
3.6 Extent of cost recovery in SWM services- 100.0% 0 35
3.7 Efficiency in redressal of customer complaints 80.0% 98 100
3.8 Efficiency in collection of SWM charges 90.0% NA 35
4 STORM WATER DRAINAGE-
4.1 Coverage of storm water drainage network- 100.0% 86 95
4.2 Incidence of water logging/flooding- 0.0% 3 2
5 ULB providing water connection to Public and Community Toilets
5.1 Coverage of Water Supply (24 X 7) in all Public/Community Toilets 24x7) 100.0% 100 100
Note : N.A : Not Applicable, N.D : No Data 14th Finance Commission, Government of India SERVICE LEVEL BENCHMARK AT A GLANCE (SLB) Name of Municipality :-Saraikela-Kharsawan Nagar Panchayat District :Saraikela-Kharsawan
Sr. No Proposed Indicator Benchmark Present Status 2017-18 Target in Year 2018-19
1 WATER SUPPLY SERVICES-
1.1 Coverage of water supply connections- 100.0% 39 55
1.2 Per capita supply of water- 135 lpcd 97 100
1.3 Extent of metering of water connections 100.0% NA NA
1.4 Extent of non revenue water (NRW)- 20.0% 46 40
1.5 Continuity of water supply- 24 hours 4.0 4.1
1.6 Efficiency in redressal of customer complaints 80.0% 100 100
1.7 Quality of water supplied- 100.0% 100 100
1.8 Cost recovery in water supply services- 100.0% 65 85
1.9 Efficiency in collection of water supply - related charges 90.0% 73 85
2 WASTE WATER MANAGEMENT (SEWERAGE AND SANITATION)-
2.1 Coverage of toilets- 100.0% 100 100
2.2 Coverage of sewage network services- 100.0% 0 0
2.3 Collection efficiency of sewage network- 100.0% NA NA
2.4 Adequacy of sewage treatment capacity- 100.0% NA NA
2.5 Quality of sewage treatment- 100.0% NA NA
2.6 Extent of reuse and recycling of sewage- 20.0% NA NA
2.7 Extent of cost recovery in sewage management- 100.0% 58 65
2.8 Efficiency in redressal of customer complaints 80.0% 100 100
2.9 Efficiency in collection of sewage charges- 90.0% NA NA
3 SOLID WASTE MANAGEMENT-
3.1 Household level coverage of solid waste management services 100.0% 58 65
3.2 Efficiency of collection of municipal solid waste 100.0% 100 100
3.3 Extent of segregation of municipal solid waste 100.0% 0 10
3.4 Extent of municipal solid waste recovered 80.0% NA NA
3.5 Extent of scientific disposal of municipal solid waste 100.0% NA NA
3.6 Extent of cost recovery in SWM services- 100.0% 3 15
3.7 Efficiency in redressal of customer complaints 80.0% 85 95
3.8 Efficiency in collection of SWM charges 90.0% NA NA
4 STORM WATER DRAINAGE-
4.1 Coverage of storm water drainage network- 100.0% 90 95
4.2 Incidence of water logging/flooding- 0.0% 0 0
5 ULB providing water connection to Public and Community Toilets
5.1 Coverage of Water Supply (24 X 7) in all Public/Community Toilets 24x7) 100.0% 100 100
Note : N.A : Not Applicable, N.D : No Data 14th Finance Commission, Government of India SERVICE LEVEL BENCHMARK AT A GLANCE (SLB) Name of Municipality :-Simdega Nagar Panchayat District :Simdega
Sr. No Proposed Indicator Benchmark Present Status 2017-18 Target in Year 2018-19
1 WATER SUPPLY SERVICES-
1.1 Coverage of water supply connections- 100.0% 8 10
1.2 Per capita supply of water- 135 lpcd 10 15
1.3 Extent of metering of water connections 100.0% NA NA
1.4 Extent of non revenue water (NRW)- 20.0% 31 20
1.5 Continuity of water supply- 24 hours 1.0 2.5
1.6 Efficiency in redressal of customer complaints 80.0% 89 95
1.7 Quality of water supplied- 100.0% 92 95
1.8 Cost recovery in water supply services- 100.0% 2 10
1.9 Efficiency in collection of water supply - related charges 90.0% 60 70
2 WASTE WATER MANAGEMENT (SEWERAGE AND SANITATION)-
2.1 Coverage of toilets- 100.0% 93 100
2.2 Coverage of sewage network services- 100.0% 0 0
2.3 Collection efficiency of sewage network- 100.0% NA NA
2.4 Adequacy of sewage treatment capacity 100.0% NA NA
2.5 Quality of sewage treatment- 100.0% NA NA
2.6 Extent of reuse and recycling of sewage 20.0% NA NA
2.7 Extent of cost recovery in sewage management- 100.0% 0 0
2.8 Efficiency in redressal of customer complaints 80.0% 80 85
2.9 Efficiency in collection of sewage charges- 90.0% NA NA
3 SOLID WASTE MANAGEMENT -
3.1 Household level coverage of solid waste management services 100.0% 19 25
3.2 Efficiency of collection of municipal solid waste 100.0% 100 100
3.3 Extent of segregation of municipal solid waste 100.0% 0 5
3.4 Extent of municipal solid waste recovered 80.0% NA NA
3.5 Extent of scientific disposal of municipal solid waste 100.0% NA NA
3.6 Extent of cost recovery in SWM services- 100.0% 0 10
3.7 Efficiency in redressal of customer complaints 80.0% 91 100
3.8 Efficiency in collection of SWM charges 90.0% NA NA
4 STORM WATER DRAINAGE-
4.1 Coverage of storm water drainage network- 100.0% 0 20
4.2 Incidence of water logging/flooding - 0.0% 0 0
5 ULB providing water connection to Public and Community Toilets
5.1 Coverage of Water Supply (24 X 7) in all Public/Community Toilets 24x7) 100.0% 100 100
Note : N.A : Not Applicable, N.D : No Data 14th Finance Commission, Government of India SERVICE LEVEL BENCHMARK AT A GLANCE (SLB) Name of Municipality :-Jamshedpur Notified Area Committee District :East_Singhbhum
Sr. No Proposed Indicator Benchmark Present Status 2017-18 Target in Year 2018-19
1 WATER SUPPLY SERVICES-
1.1 Coverage of water supply connections- 100.0% 7 15
1.2 Per capita supply of water- 135 lpcd 48 55
1.3 Extent of metering of water connections 100.0% NA NA
1.4 Extent of non revenue water (NRW)- 20.0% 46 35
1.5 Continuity of water supply- 24 hours 6.0 6.0
1.6 Efficiency in redressal of customer complaints 80.0% 72 80
1.7 Quality of water supplied- 100.0% 67 70
1.8 Cost recovery in water supply services- 100.0% 2 10
1.9 Efficiency in collection of water supply - related charges 90.0% 25 35
2 WASTE WATER MANAGEMENT (SEWERAGE AND SANITATION)-
2.1 Coverage of toilets- 100.0% 100 100
2.2 Coverage of sewage network services 100.0% 0 0
2.3 Collection efficiency of sewage network- 100.0% NA NA
2.4 Adequacy of sewage treatment capacity 100.0% NA NA
2.5 Quality of sewage treatment- 100.0% NA NA
2.6 Extent of reuse and recycling of sewage 20.0% NA NA
2.7 Extent of cost recovery in sewage management- 100.0% 0 0
2.8 Efficiency in redressal of customer complaints 80.0% 81 85
2.9 Efficiency in collection of sewage charges- 90.0% NA NA
3 SOLID WASTE MANAGEMENT-
3.1 Household level coverage of solid waste management services 100.0% 55 60
3.2 Efficiency of collection of municipal solid waste 100.0% 100 100
3.3 Extent of segregation of municipal solid waste 100.0% 0 15
3.4 Extent of municipal solid waste recovered 80.0% NA NA
3.5 Extent of scientific disposal of municipal solid waste 100.0% NA NA
3.6 Extent of cost recovery in SWM services- 100.0% 0 12
3.7 Efficiency in redressal of customer complaints 80.0% 80 90
3.8 Efficiency in collection of SWM charges 90.0% NA NA
4 STORM WATER DRAINAGE -
4.1 Coverage of storm water drainage network 100.0% 14 25
4.2 Incidence of water logging/flooding - 0.0% 0 0
5 ULB providing water connection to Public and Community Toilets
5.1 Coverage of Water Supply (24 X 7) in all Public/Community Toilets 24x7) 100.0% 100 100
Note : N.A : Not Applicable, N.D : No Data 14th Finance Commission, Government of India SERVICE LEVEL BENCHMARK AT A GLANCE (SLB) Name of Municipality :-Mango Notified Area Committee District :East_Singhbhum
Sr. No Proposed Indicator Benchmark Present Status 2017-18 Target in Year 2018-19
1 WATER SUPPLY SERVICES-
1.1 Coverage of water supply connections- 100.0% 61 70
1.2 Per capita supply of water- 135 lpcd 74 80
1.3 Extent of metering of water connections 100.0% NA NA
1.4 Extent of non revenue water (NRW)- 20.0% 42 30
1.5 Continuity of water supply- 24 hours 6.0 8.0
1.6 Efficiency in redressal of customer complaints 80.0% 84 90
1.7 Quality of water supplied- 100.0% 67 70
1.8 Cost recovery in water supply services- 100.0% 95 100
1.9 Efficiency in collection of water supply - related charges 90.0% 24 30
2 WASTE WATER MANAGEMENT (SEWERAGE AND SANITATION)-
2.1 Coverage of toilets- 100.0% 100 100
2.2 Coverage of sewage network services- 100.0% 0 0
2.3 Collection efficiency of sewage network- 100.0% NA NA
2.4 Adequacy of sewage treatment capacity 100.0% NA NA
2.5 Quality of sewage treatment- 100.0% NA NA
2.6 Extent of reuse and recycling of sewage 20.0% NA NA
2.7 Extent of cost recovery in sewage management- 100.0% 0 10
2.8 Efficiency in redressal of customer complaints 80.0% 86 90
2.9 Efficiency in collection of sewage charges- 90.0% NA NA
3 SOLID WASTE MANAGEMENT-
3.1 Household level coverage of solid waste management services 100.0% 89 90
3.2 Efficiency of collection of municipal solid waste 100.0% 63 70
3.3 Extent of segregation of municipal solid waste 100.0% 0 10
3.4 Extent of municipal solid waste recovered 80.0% NA NA
3.5 Extent of scientific disposal of municipal solid waste 100.0% NA NA
3.6 Extent of cost recovery in SWM services- 100.0% 3 15
3.7 Efficiency in redressal of customer complaints 80.0% 88 90
3.8 Efficiency in collection of SWM charges 90.0% 60 70
4 STORM WATER DRAINAGE-
4.1 Coverage of storm water drainage network- 100.0% 70 80
4.2 Incidence of water logging/flooding- 0.0% 8 3
5 ULB providing water connection to Public and Community Toilets
5.1 Coverage of Water Supply (24 X 7) in all Public/Community Toilets 24x7) 100.0% 100 100
Note : N.A : Not Applicable, N.D : No Data
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Cite this issue. Jharkhand Gazette, Government of Jharkhand, 08 January 2019. Indian Gazettes, https://egazette.servantsofknowledge.in/details/in.gazette.jharkhand.2019-01-08.7/. Archive identifier in.gazette.jharkhand.2019-01-08.7.